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The Katerina Hotel

Malacca Johor and South · Malaysia

No 8 Jalan ZabedahView location

7.8/10Very good265 Reviews
Cleanliness7.6/107.6
Service7.8/107.8
Comfort7.6/107.6
Condition7.2/107.2
Location7.8/107.8
Neighborhood7.0/107.0
Amenities7.2/107.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About The Katerina Hotel

The Katerina Hotel in Batu Pahat (Pegawai) offers an outdoor pool, fitness center, and complimentary Wi-Fi. Enjoy on-site dining at Spazzo Cafe, room service (limited hours), or a drink at the bar/lounge. A buffet breakfast is available daily (fee applies). Business amenities and concierge services are also provided.

The 188 air-conditioned rooms feature minibars, flat-screen TVs, private bathrooms, and coffee/tea makers. The hotel is a short drive from Wet World, Batu Pahat Mall, and KPJ Batu Pahat Specialist Hospital.

Read more about this hotelShow less

Located in Batu Pahat (Pegawai), The Katerina Hotel is within a 5-minute drive of Wet World and Batu Pahat Mall. This hotel is 5.4 mi (8.7 km) from KPJ Batu Pahat Specialist Hospital. Make yourself at home in one of the 188 air-conditioned rooms featuring minibars and flat-screen televisions.

Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers. Featured amenities include a business center, limo/town car service, and express check-out. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Smoking areas
Business facilities
Banquet facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Professional property host/manager Pets not allowed Service animals not allowed

Cleaning and safety

Sanitization
Cashless transactions are available

Important information

  • You need to know
    • One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • No pets and no service animals are allowed at this property.
    • Cashless payment methods are available for all transactions.
  • Special Instructions
    If you are planning to arrive after 6:30 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Minimal age
    21
  • Optional fees
    • Fee for buffet breakfast: approximately MYR 22 for adults and MYR 12 for children

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Malay

    English

Nearby attractions

Batu Pahat Golf Club 1.9 km / 1.2 mi
Wet World 3 km / 1.9 mi
Zenxin Organic Food @ Batu Pahat 3 km / 1.9 mi
Batu Pahat Mall 4.1 km / 2.6 mi
KPJ Batu Pahat Specialist Hospital 8.7 km / 5.4 mi
Kolej Kemahiran Tinggi Mara Sri Gading 18.1 km / 11.2 mi
Universiti Tun Hussein Onn Malaysia 19.1 km / 11.9 mi
Parit Lapis Haji Khalid 20 km / 12.4 mi
Parit Lapis Khalid 20 km / 12.4 mi
Parit Hamil 21.6 km / 13.4 mi
Bukit Betaling 24.6 km / 15.3 mi
Black Dragon Cave Temple 27.3 km / 17 mi
Yongping Tianbao Palace 28.7 km / 17.8 mi
Sungai Gersik Hot Spring 29.2 km / 18.2 mi
Fortune Dragon Yong Peng,Johor 29.7 km / 18.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 188
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Airport ShuttleExtra charge
  • Room service
  • Laundry service
  • 24-hour securityExtra charge
Show 19 more facilities & services
  • Bellboy serviceExtra charge
  • Hotel safeExtra charge
  • Currency exchange facilities
  • Lift access
  • ShopExtra charge
  • Concierge
  • Luggage roomExtra charge
  • Bar
  • Restaurant
  • Smoking areaExtra charge
  • Poolside snack barExtra charge
  • Banquet hall
  • Business centre
  • Outdoor freshwater pool
  • Steam bathExtra charge
  • Breakfast
  • Non-smoking establishment
  • Fitness
  • Golf practice facilityExtra charge
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TRIPLE DELUXETRIPLE • DELUXETPL.DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Katerina Hotel

    TRIPLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE DELUXE CITY VIEWTRIPLE • DELUXE CITY VIEWTPL.CV-DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    DELUXE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Katerina Hotel

    TRIPLE DELUXE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    DELUXE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.CV-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE WITH DOUBLE BEDJUNIOR SUITE • WITH DOUBLE BEDJSU.DB

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Katerina Hotel

    JUNIOR SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Katerina Hotel

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVESUITE • EXECUTIVESUI.EJ

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Katerina Hotel

    SUITE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE CLASSIC DELUXETRIPLE • CLASSIC DELUXETPL.AS-DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    CLASSIC DELUXE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Katerina Hotel

    TRIPLE CLASSIC DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    CLASSIC DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.AS-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CLASSIC DELUXETWIN • CLASSIC DELUXETWN.AS-DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CLASSIC DELUXE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Katerina Hotel

    TWIN CLASSIC DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CLASSIC DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.AS-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSIC DELUXEDOUBLE • CLASSIC DELUXEDBL.AS-DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLASSIC DELUXE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Katerina Hotel

    DOUBLE CLASSIC DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLASSIC DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CLASSIC DELUXERoom • CLASSIC DELUXEROO.AS-DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CLASSIC DELUXE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Katerina Hotel

    Room CLASSIC DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CLASSIC DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.AS-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE DELUXE CITY VIEW KING BEDTRIPLE • DELUXE CITY VIEW KING BEDTPL.CV-DX-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    DELUXE CITY VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Katerina Hotel

    TRIPLE DELUXE CITY VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    DELUXE CITY VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.CV-DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Katerina Hotel

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXEDouble or Twin • DELUXEDBT.DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Katerina Hotel

    Double or Twin DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXETWN.DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Katerina Hotel

    TWIN DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Katerina Hotel

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE DELUXE KING BEDTRIPLE • DELUXE KING BEDTPL.DX-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Katerina Hotel

    TRIPLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Katerina Hotel

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVE KING BEDSUITE • EXECUTIVE KING BEDSUI.EJ-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Katerina Hotel

    SUITE EXECUTIVE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BEDJSU.KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Katerina Hotel

    JUNIOR SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about The Katerina Hotel

7.8
Very good
265 Reviews
Cleanliness
7.6 /10
Service
7.8 /10
Comfort
7.6 /10
Condition
7.2 /10
Location
7.8 /10
Neighborhood
7.0 /10
Amenities
7.2 /10
100 reviews shown
6/10
Pleasant
27 Feb 2026
Bernice
Room was slightly old, amenities was sufficient, wifi is not the most stable.
Family
10/10
Exceptional
05 Dec 2025
Ivor
Clean and tidy. Nice room with good staff.
Business
10/10
Exceptional
13 Oct 2025
Ivor
Nice room
Business Self
8/10
Excellent
14 Aug 2025
Elina
Convenient location and safe spot for Grab pickup and drop off
Leisure Family
10/10
Exceptional
23 Jul 2025
Verified traveler
Staff are friendly
Friends_and_family Family
6/10
Pleasant
13 Jul 2025
raymond w
Pro Big room
Con: old hotel, stuff speak limiting English
Bad breakfast
Partner
8/10
Excellent
12 Jun 2025
LEE
Theo staff are very friendly and warm.
Friends_and_family Friends
2/10
Poor
06 Mar 2025
ben
The entire 6th floor where my room located was filled with a smell of molds. I found a non-operational phone & a leaky toilet to start, than I found a bathtub that looked like it's never been cleaned for months, as it's been covered in a layer of black-color grease, and finally, one of my pillows was badly stained.
I was offered another room after pictures of bathtub was shown to the front desk. 2nd room was cleaner then the first one, but not by much!
No paying customers deserved to be treated this way, hopefully steps are taken to improve their cleanliness so others don't have to endure what I have experienced.
Business_and_leisure Partner
8/10
Excellent
04 Feb 2025
Verified traveler
All staffs are friendly and helpful.
But the hotel do need some renovations work.
Leisure Family
6/10
Pleasant
24 Jul 2024
Swee Kiat
Peaceful place
10/10
Exceptional
06 Jul 2024
Ming Choo
Smooth check in and prompt response to faulty issue. Recommended but rooms are quite old. Hotel may explore some maintenance.
Leisure Family
6/10
Pleasant
16 Jun 2024
Eateries
Property is very old and inadequate maintenance
10/10
Exceptional
08 Jan 2024
Mohd Sufian

Nice short stay with my family

Room
Spacious room and clean. Comfortable bed with comforter. Aircond have no issue.

Location
Near to local facilities in the middle of city center.

Surrounding
Nice view, quiet plus relaxing surrounding.

Amenities
Basic amenities except tootbrush and ironing facility.

Activities
Internet speed is just ok. Tv channel is ok but my room remote not working.
Friends_and_family Family
8/10
Excellent
27 Dec 2023
Teng Kuen

Nice little family getaway

Overall experience was good for a short 3-day family trip. Location of hotel is perfect, close to nearby eateries and attractions.
Only observations were used utensils after room service were left outside our door for 2 days before clearance. When we requested for ketchup during breakfast, it took the staff searching for awhile before giving to us.
Friends_and_family Family
8/10
Excellent
03 Dec 2023
Ahmad Syahir
The room is okay and the aircond working well. The TV channel is basic. The toilet is a bit old and needs refurbishment especially the tub (got repair cement that almost peeled off again).

The water fountain not operating, otherwise may look good from the front of the hotel.

Breakfast is okay for most but the rice maybe overcooked that day. Plain water has to be requested, and it maybe good to have a water dispenser in the common area instead.
Leisure Family_with_children
10/10
Exceptional
08 Sep 2023
Verified traveler
I'm writing this review to wholeheartedly recommend a hotel I recently stayed at, which left a lasting impression on me - it truly was an impeccable and perfect accommodation experience! I was fortunate enough to choose this hotel as my home away from home during my trip, and from check-in to check-out, the entire process left me more than satisfied.

First and foremost, I must commend the hotel staff. They excelled in every aspect of their roles, whether at the front desk or in room service. They were always friendly, welcoming, and highly professional. No matter what request or inquiry I had, they went above and beyond to assist me, making me feel right at home. This level of attentive care made my stay all the more pleasant and stress-free.

Next, the hotel's facilities and decor were simply outstanding. The rooms were spacious, bright, and adorned with a perfect blend of simplicity and modern elegance. The beds were incredibly comfortable and provided me with a peaceful haven for a restful night's sleep. The bathroom amenities were top-notch, offering a range of high-quality bath products, allowing me to fully unwind and relax. The hotel's public areas were also beautifully designed, exuding a contemporary ambiance. Additionally, the restaurant and gym facilities left me thoroughly satisfied.

The hotel's location was also highly convenient, being close to numerous attractions and transportation hubs. It was easy for me to reach the city center and other tourist spots, wh
Business
8/10
Excellent
02 Aug 2023
Nor Azman Mohd
Ample parking and friendly staffs.
Leisure Partner
10/10
Exceptional
03 Apr 2023
Elaine
Always happy to stay at The Katerina Hotel as it's the best hotel I stayed in Batu Pahat. Will continue to support it when I travel back to BP.
Leisure Family_with_children
4/10
Poor
22 Jan 2023
Peng Yan
Hotel is quite run-down. Time to renovate the hotel especially the guest rooms
Friends_and_family Family
10/10
Exceptional
10 Oct 2022
Jenny

Good location

The room is spacious. Location is good and convenient. Opposite is The Store. Room rate quite reasonable and room service & buffet breakfast price is cheap.
We had a pleasant stay
Friends_and_family Family
10/10
Exceptional
29 Aug 2022
Cindy
Exterior looks good, interior needs furnishings. More parking lots would be perfect as seminars are often held at the premises. Returned to hotel without a lot, made coupled of rounds to locate one. Parking is important to in house guests. Suggest designated lots for seminars held at the premises.
Partner
8/10
Excellent
26 Jun 2022
Verified traveler

Choice Hotel For A Comfortable Stay

It was comfortable. Staff were friendly and helpful. Overall satisfied. The only complaint if any is that the room was not very sound proof. You could hear the water running in the next door bathroom and will disturb you if your neighbour is an early bird.
Self
10/10
Exceptional
18 Jan 2022
Juan

Nice Place to Stay

Strategic located.
East accessible.
Staff are friendly.
Rooms are clean.
Business
10/10
Exceptional
09 Jan 2022
Mohd Jafri
very satisfied
Friends_and_family Family
4/10
Poor
09 Oct 2021
MOHAMMAD AFIF
Photos showed carpeted room and island office table, but received room without carpet and normal table.
Leisure Family_with_children
4/10
Poor
11 May 2021
Ming Yauk

Cut cost service

no breakfast even ala cart send to room. Previously said kitchen not open, but now saw kitchen is open for lunch and dinner but not able to provide breakfast? Not many TV channels. Lift is smelly.
Business
8/10
Excellent
29 Mar 2021
mohd jahaya

Nice deco

Good experience. Nice interior deco.
Business
4/10
Poor
11 Sep 2020
Desmond
Astro channel can't watch，visit twice times same problem.
Business
4/10
Poor
28 Feb 2020
Verified traveler
False alarm happen during night time without inform anything, poor toilet facilities (tooth brush poor quality), mattress in poor and old condition.
Business Partner
8/10
Excellent
09 Jan 2020
Cheng B
Breakfast coffee served too cold. need a good hot coffee heater.
Friends_and_family Family
8/10
Excellent
06 Jan 2020
Cheng B
Reception service is good.
Friends_and_family Family
10/10
Exceptional
30 Dec 2019
Yew Sen

Nice hotel in Batu Pahat

The hotel is quite old but is considered reasonably well maintained. Customer service is good and happy with my stay at this hotel. Will recommend to others.
Friends_and_family Family
10/10
Exceptional
25 Dec 2019
SAS
The interior design of the hotel still looks elegant & prestigious concept. Every spaces are created with comfort & peaceful mind.
Friends_and_family Family_with_children
10/10
Exceptional
20 Dec 2019
Zayden
When people say this is the best hotel in Batu Pahat, it's true. It may look old but everything is great. The decor is grand, the room is nice and the staff are very efficient. There was a problem with my door and it was fixed immediately after I informed the staff. I would most definitely come back when I visit again.
Friends_and_family Family
8/10
Excellent
07 Nov 2019
Verified traveler
The hotel rooms urgently required upgrading - aging. Old facilities
Friends_and_family Family
10/10
Exceptional
05 Nov 2019
Verified traveler
Everythings is beautiful about Katerina Hotel.
Leisure Family
8/10
Excellent
09 Oct 2019
Verified traveler
Very nice lobby with plenty of areas to sit and chat. The front desk and restaurant staff were outstanding. Room is so-so.
Friends_and_family Family_with_children
4/10
Poor
02 Sep 2019
Foo
Can't use the swimming pool
In second day no water supply
There is a problem with the door card
Family
8/10
Excellent
31 Aug 2019
Syah
Pros: Amenities are plenty and complete
Cons: Hotel is aging
Friends_and_family Family_with_children
10/10
Exceptional
26 Aug 2019
Verified traveler
Great service! Nice ambience and design! Had a pleasant stay there with my family!
Family
6/10
Pleasant
04 Aug 2019
Cheah

Advise

The bed was feeling unclean and room getting old with some smell, and not convenience button control.
8/10
Excellent
01 Jul 2019
Mohamed Yusoff
Slow service! few times have to asked for the toiletries.
Room service also blady slow.
The rest good
Family
4/10
Poor
30 Jun 2019
H
No parking lots for guest, musty smell, no hair dryer
Friends_and_family Family
6/10
Pleasant
24 Jun 2019
XR
The room smelled a little stale, like air had not been circulating and a hint of mildew. The bedsheet is stained and yellow in color. The overall hotel is out dated and badly in need of renovation.
Friends_and_family Family
6/10
Pleasant
24 Jun 2019
Verified traveler
I think the hotel is doing refurbishing works. New coat of paint etc. However the atmosphere in the main lobby as well as the lift lobby on the 13th floor (which is where my room was on) was gloomy and dull.
Friends_and_family Family
10/10
Exceptional
23 Jun 2019
Verified traveler
Staff is knowledgeable and fast check in. No deposit required.
Leisure Partner
8/10
Excellent
20 Jun 2019
Verified traveler
Price reasonable and the staff are friendly and helpful
Leisure Family
8/10
Excellent
10 Jun 2019
Verified traveler

Good Stay

Good stay. Wifi was good.
8/10
Excellent
07 Jun 2019
Verified traveler
Great location in middle of town. Room is clean and bed is comfortable. Good customer service. Buffet breakfast can be improved.
Friends_and_family Partner
6/10
Pleasant
31 May 2019
Verified traveler

Not worth the money

Old hotel, poor breakfast. Much more expensive than hotels in Johor Bahru.
Family
6/10
Pleasant
05 May 2019
Irene

Nice for short stay

The venue and hotel was nice. However it was very warm in our room as the air con was set at a very high temperature. I could not change the setting. I was sweating in my bed.
Friends
8/10
Excellent
25 Apr 2019
Sue
Good hotel. Our twin room was a good size & beds were comfortable
Business Family
6/10
Pleasant
31 Mar 2019
Verified traveler
Only plus point is location: right in town.
Only provided 2 thin bath towels which have seen better days: old n grey.
No hand nor face towels.
Many powerpoints in room are not working!
Cant qualify as 4* hotel .
Front desk welcomed the feedback but left to be seen if corrective measures will be
made by management.
10/10
Exceptional
24 Mar 2019
Verified traveler
Everythings is good
Friends_and_family Family
10/10
Exceptional
05 Mar 2019
Verified traveler
I am satisfied with the room and hospitality. However, the hotel management needs to solve parking issue especially when they host several events in one night.
Business_and_leisure Family_with_children
10/10
Exceptional
08 Feb 2019
Wei Yi

Good stay

First stay was not so pleasant but after feedback on second stay, feel comfy and worth to stay
Service was very good
Partner
8/10
Excellent
06 Feb 2019
Verified traveler
Warmful welcome
8/10
Excellent
05 Feb 2019
Verified traveler
Nice hotel in the heart of batu pahat, I will recommend for my friends
10/10
Exceptional
30 Dec 2018
Verified traveler
excellent, good
10/10
Exceptional
29 Dec 2018
Willie
Best hotel in Batu Pahat
10/10
Exceptional
24 Dec 2018
Verified traveler
Lovely hotel lovely place.
8/10
Excellent
23 Dec 2018
Toh
No comment
6/10
Pleasant
02 Dec 2018
Verified traveler
Non functional toilets and shower, not enough toiletries, no hand towels, no secure network/ WiFi, slow service, untrained front desk staff, maintenance staff. Very good breakfast. Will never stay there again or recommend to anyone.
10/10
Exceptional
17 Nov 2018
Gary
Best hotel in Batu Pahat. Price is reasonable. The location is easy to find food and do some shopping i will recommend my family and friends to stay in this hotel.
8/10
Excellent
12 Nov 2018
Hung Ming

Okay

Above average
8/10
Excellent
11 Nov 2018
Verified traveler
Should provide tooth-brush for guest, the soap in the toiletries is too small
4/10
Poor
11 Nov 2018
Verified traveler
There weren’t enough things in the hotel room eg basic necessities like toothbrush, face towel.
10/10
Exceptional
10 Nov 2018
Verified traveler
Nice but breakfast not truly good
8/10
Excellent
09 Nov 2018
Sofea
Nice place
8/10
Excellent
01 Nov 2018
Verified traveler
Comfortable stay. Unlucky with the shower, can't transition properly between shower and tap. Quiet night sleep.
10/10
Exceptional
25 Oct 2018
khaidil
clean comfortable friendly staf food very good taste. hotel decoration also beautiful
8/10
Excellent
30 Sep 2018
juju
Room is Spacious, will stay here again.
Suggest to provide toothbrushes.
6/10
Pleasant
29 Sep 2018
Alvin

Conditions

Overall a bit run down on condition
6/10
Pleasant
21 Sep 2018
Ivy

Don't aim high expectations

Hotel room no Wi-Fi although stated in room Wi-Fi. Bfast not delicious. The area shopping center quite rundown.
Partner
8/10
Excellent
20 Sep 2018
Ryan
Everything was good. Comfortable bed and relaxing bath water pressure.
10/10
Exceptional
16 Sep 2018
Verified traveler
If the freshener can be installed in every corner of the hotel, it will be perfect. Because from entering the main entrance, the hotel lobby to the hotel rooms, the whole hotel has an unpleasant musty smell. Not very stinky, but uncomfortable and not decent. The hotel was magnificently decorated but was greatly deducted for having these smells, wasting the nobleness of the hotel.
8/10
Excellent
26 Jul 2018
WanMahrimi
this hotel is superb. the food for breakfast is delicious and has variety of choices
8/10
Excellent
18 Jun 2018
mazlin

I love everything abt the hotel, food is average

Good. Food could have been better. Toiletries a bit too small, as if the hotel was trying to save too much costs. But overall I like the hotel, the ambiance and the staff is very hospitable.
8/10
Excellent
18 Jun 2018
Verified traveler

Nice hotel & Staff

Stay during Hari Raya Festival. Lift was slow. Breakfast not variety (some food already finish although i came at 845am)
8/10
Excellent
16 Jun 2018
Verified traveler

Good hotel, quiet and comfortable

Toilet door very noisy during opening and closing...need to oil it. Otherwise everything is ok
8/10
Excellent
09 Jun 2018
Jurgen

I was very pleased.

I was pleased with the décor and ambience of the hotel. The reception staff, maintenance staff and the breakfast staff were well trained and conducted their duties well. The hotel room was in top and clean condition. What disturbed me were the hard (overstuffed) pillows.
4/10
Poor
13 Mar 2018
Verified traveler

Disappointed

Stayed one night before my wedding for wedding makeup. I checked in late and when I checked in the room, there was no toothpaste/toothbrush available. Upon calling the front desk, they informed me I had to wait until 7 am because the housekeeping room is locked and they don't have the key. Apparently, they won't provide toothpaste/toothbrush there. Only upon request. Surprising cause all the other toiletries are there except for those. It was 3 am+ and I needed them urgently since I was starting my makeup at 5 am. When I told them it will be hard for me to look for the shop then, they told me I can buy from them. Totally unacceptable. You claim yourself as 4 stars rated hotel but you don't provide toothpaste/toothbrush in rooms. Also, no iron provided in the room and available only in ironing room on each floor.
8/10
Excellent
12 Mar 2018
Tan

A night stay at Katerina Hotel

Reached the place around 11 pm!
Staffs is friendly and smiling!
Bed is quite comfortable!
6/10
Pleasant
19 Feb 2018
Verified traveler

Just an average hotel

We stay there due to the lack of a better alternative
Partner
6/10
Pleasant
18 Feb 2018
Dr. Siti Rohani
Poor internet reception.
Inadequate towels (no hand and face towels).
Insufficient toiletries - soaps too small and thin, not enough for 2 people. Very basic toiletries.
Insufficient supply of Coffee, tea, creamers, sugar etc. Only 2 small bottles of mineral water.

Hotel too stingy with customers.


4/10
Poor
16 Dec 2017
Catherine Crystal

hotel trying hard to look European.

Felt a certain discomfort I can't explain. Room landing smells of artificial air freshener. Shower in bathtub leaked all over floor in spite of shower curtains. Bed springs too bouncy. Unsmiling staff. They don't greet. We did. Breakfast buffet is acceptable. Hotel lacking in warmth for a sleepy town.
Partner
8/10
Excellent
08 Dec 2017
Jaymond
had stay there for 2nd times is a very nice hotel. hotel staff is very nive
6/10
Pleasant
04 Dec 2017
Gabriel

Decent stay.

Hotel stay was decent. Rooms were comfortable and clean. However, pillows were not as comfortable as the bed and therefore our sleep was not as restful as we wanted. Quality of breakfast was also disappointing, considering that The Katerina is one of the most luxurious hotels in Batu Pahat.
10/10
Exceptional
13 Nov 2017
Verified traveler
Excellent service, beautiful property, good times.
Family
6/10
Pleasant
31 Jul 2017
ng kong hua
No face towel and toward were provide. Pipe fitting in toilet were leaking poor maintenance. Only provide tooth brush upon request.
8/10
Excellent
10 Jul 2017
Vincent

Good location. Central to everything.

Hotel staff are Friendly, facilities are comfortable and environment is secure.
6/10
Pleasant
17 Jun 2017
Soo Hoon

Poor maintenance

Bathroom needs maintenance, mouldy mirror with black patches. Poor amenities, booked for two person but only one set of bathroom amenities. Poor breakfast spread, run out of items and no replenishment. Long waiting time of lift, slow wifi
Family
8/10
Excellent
12 May 2017
Jurgen

Good

It was good. The room was perfect, bath room facilities are clean, but can be better especially towels, soap and shower cream (too small).Breakfast is alright.
8/10
Excellent
02 Apr 2017
shad

The only comfortable hotel in town

I would like to give recognition to the parking attendant for finding us a slot to park despite parking was full and the doorman for being so welcoming.
8/10
Excellent
26 Feb 2017
zainal abidin

No comments

Good
8/10
Excellent
31 Dec 2016
Abdullah

Good place

It was good place to stay
Family
8/10
Excellent
29 Nov 2016
BERNARD

Great and comfortable stay.

Comfortable stay here for a good hotel in this small township.
Partner
2/10
Poor
28 Nov 2016
Saleh
The service is very bad. I ask for a water . They answer resturant is closed. Very old furniture. Wifi is very bad.
Even I ask for taxi. They said we don't have taxi service.
6/10
Pleasant
23 Sep 2016
WU

CLEAN & COSY & FRIENDLY HOTEL

FRIENDLY & COURTEOUS STAFF BUT ROOM SAFE NOT IN WORKING CONDITION.
Family
6/10
Pleasant
19 Sep 2016
Liling
Comfortable room in a town with no international hotels. Put up with my numerous requests. However, wheelchair disabled guests must note that the trio rooms came with a bathtub and the shower would be inaccessible to the disabled. Was offered 1 trio and 1 normal deluxe room instead. I politely declined because only a total of 5 beds but I travelled in a party of 6. Beds were a little on the soft side as you could feel the wooden frame when you sat on it but still ok.

Room provided was clean and air conditioning worked well. Safe in both rooms had some problems and didn't seem to be working properly. Bathroom wise, the water supply was strong but it caused a minor flooding on the bathroom floor though. No room service at night after 11pm, Macdonalds was quite a distance away if you ever hungry at night.

Breakfast spread was good considering there were many mains (nasi lemak, porridge, noodles soup, eggs station, salad/fruits, breads). Food supply was replenished unlike some international hotel I have been to.
Family

Location & surroundings

The Katerina Hotel
No 8 Jalan Zabedah, Batu Pahat, Malaysia

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The Katerina Hotel

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