Name: Evergreen Resort
Address: 7880 Mackinaw Trl, Cadillac, 49601, US

8/10

Excellent

24 Jul 2026

David

Room was newly remodeled. Bed was comfortable. Brought my own pillows.

6/10

Pleasant

24 Jul 2026

William

Hot water took quite a while to work. Thought it was gonna be a cold shower.
Brrrrrr...

6/10

Pleasant

22 Jul 2026

Tom

The room was very clean and beds very comfortable. Very quiet. The outside is so run down. Unfortunate since money has been put into room up grades, but first impressions count. Breakfast was cold and young waitress on duty ignored us for awhile. Desk gal was pleasant and Curley's ok

8/10

Excellent

17 Jul 2026

David

Not new but clean. Pillows a bit small and hard but I'll bring my own next time

Self

6/10

Pleasant

14 Jul 2026

Rhett

Evergreen used to be a great spot with functioning amenities. Not the case anymore. Avoid booking unless you have no other option in the area.

Family_with_children

10/10

Exceptional

13 Jul 2026

Katherine

We had a great stay. The room was clean, quiet, and comfortable. The breakfast was good too. .

Friends_and_family Family

6/10

Pleasant

12 Jul 2026

Karl

Price was reasonable. They were extremely under staffed. We waited 30 minutes to get checked in because nobody was working the front desk. Breakfast had one attendant to handle the entire breakfast rush He worked hard, but many things were forgotten because he couldn't do it all by himself.

Friends

4/10

Poor

11 Jul 2026

Brian

Very disappointed with the experience.
Key cards didn’t work and had to be reprogrammed 3 different times in a 24 hour period. 1/4 roll of toilet paper with no spares upon check in. This resort was once a treasure, not anymore. Inside and out it needs so much upgrading. Sad!

Partner

6/10

Pleasant

10 Jul 2026

Grant

Had difficulty getting housekeeping services possibly due to extended stay (7+ days). Had to ask twice to get towels changed. Some difficulties with electronic keys not working or expiring before 7+ day stay ended.

Pool was nice, maintained well and had towels available. Breakfast included in room fee - restaurant staff friendly and helpful getting items which had run out.

Family_with_children

4/10

Poor

06 Jul 2026

Katharina

Breakfast was very disappointing. No milk for the cereal, no hot water for oatmeal, no cream cheese for the bagels and the coffee tasted like motor oil. The staff was very friendly. Our room was clean, with the exception of a dirty spread on one of the beds. The air conditioner sounded like an airplane taking off. When I tried to adjust the temp up slightly, it blew hot air! There are ice machines in only 3 buildings and the on closest to us didn't have any ice in it. Our in room fridge froze Our items. Basically we won't be staying there again.

Friends_and_family Family

10/10

Exceptional

05 Jul 2026

John

The staff was very and helpful...the room was very spacious and clean. The pool and pool area was huge, it also had a huge hot tub and dry sauna. The only downside we didn't like was that the toilet in the room was too low to the floor. Overall we will definitely stay again.

Family_with_children

8/10

Excellent

05 Jul 2026

Ellen

An older property. Clean. Staff was very minimal on the holiday weekend. Breakfast was not good. Pool , hot tub and sauna were great. Very quiet.

Partner

6/10

Pleasant

05 Jul 2026

Laura

When we arrived to the room there was a basket that had poopy diapers in it from the people staying before us and before leaving we found someone else's bracelet in the bottom of our sheets. There was a problem with earwigs in the room. They only had one person working inside the restaurant area and she was very overwhelmed but very helpful. We are still waiting to find out what, if anything, will be done about the conditions of our room. The previous stay everything was perfect. It's a beautiful property with large rooms, I just wish our would have been clean. For the price we paid to stay, I expected better

Family_with_children

6/10

Pleasant

01 Jul 2026

Juliane

Our room smelled very old and stale. Security lock was broken. Didn’t have sheets or pillows for the pull-out sofa, so I called the front desk twice but there was no answer. Walked to office to get sheets, and staff is friendly. No pillowcases included though. Breakfast was good, better than other continental breakfasts. I booked this place because of the pool for my kids, but pool was closed. Overall not a great experience and wouldn’t come back or recommend.

Family_with_children

10/10

Exceptional

28 Jun 2026

Sherry

Very nice room. Upgraded our room due to us being early so we didn’t have to wait for housekeeping to be done.

Partner

6/10

Pleasant

24 Jun 2026

Kerry

Booked a balcony room and was placed on the first floor. Ice machine and vending machines only work in one building

8/10

Excellent

21 Jun 2026

NICUSOR

Q

4/10

Poor

20 Jun 2026

Douglas

Ordered room service. Food was poor and no eating utensils were provided. Fireplace didn't work. Felt the need to place a towel on furniture because it did not appear clean. Had to report ants in the unit.

Self

8/10

Excellent

03 Jun 2026

Ramona

Clean room nice staff nice pool and golf

Friends

6/10

Pleasant

31 May 2026

mary

Staff was wonderful, we had added a second day on week before, checked in was told 280 plus tax original payment was 338.50 plus another 50 had to ask about couple times then we got the 38.50 back our room was on the 3rd floor both of us handicapped had to get off at 2nd floor walk up flight steps room at the end of the hall. Room was really nice except for the room had a kid size toilet like really, breakfast buffet not good only 2 people working ran out of food or was cold and coffee tasted burnt!

Partner

10/10

Exceptional

28 May 2026

Tiffany

Some rooms and areas truly need a revamp. The pool ceiling was falling apart and missing tiles. The building we stayed in could also use a revamp to the bathroom and hallway carpet and door. The front staff who checked us in was super nice and friendly. 2nd time I've stayed with them and I would still go back again. Beautiful views of the golf course.

Friends_and_family Family

10/10

Exceptional

23 May 2026

Renata

Pretty good selection for breakfast

Friends_and_family Family

10/10

Exceptional

19 May 2026

Bryan

Yes

Friends_and_family Family

2/10

Poor

18 May 2026

Gail

Room they gave us was not ready. They asked us to wait, waited an hour, room was still not ready, they gave us a different room. Got up the next morning, went to take a shower, no water in the shower. Will never go back. They said they would give us a partial refund, they have not did it.

Family

2/10

Poor

17 May 2026

Maureen

For the 2 days we were there we did not have hot water to shower or wash with. The fan for the air condition unit stopped working than the last day we couldn’t flush the toilet.
The staff said they could not do anything for us. Would not give us the managers phone number. Could not tell me if we would be compensated for it. They were quick to take our money when we first arrived.

Family

6/10

Pleasant

09 May 2026

Jessica

Outdated decor, gross carpet, hot tub out of service

Family_with_children

8/10

Excellent

27 Apr 2026

Kerry

Pros: room was clean and enough space for a family of 4. Breakfast had more options then just waffles. Pool was warm and have a 9ft deep pool was a surprise. Front desk staff was awesome.

Cons. 2 for the room hard water stain around the Jacuzzi tub. And no screen for the sliding door yo leave open and let fresh air in. The gentleman in charge of the breakfast area was extremely lazy wouldn't refill any juices or cups even when asked. It's self serve but all the pitchers were empty and this was at 840 am and breakfast isn't done untill 930am. Pool also needs scrubbed hard water stain around that so thick people could write profanity into it.

Family_with_children

8/10

Excellent

25 Apr 2026

Stacey

The place was good, I wouldn’t say excellent, but better than the last hotel I stayed at. The curtain rod was hanging on one side like it was about to fall. Breakfast was ok. Not as great as I was expecting. But it was hot so better than a lot of hotels. Bed wasn’t comfortable. Heard some other customers saying the beds hurt them also. It’s a good place.

Partner

6/10

Pleasant

21 Apr 2026

Shannon

the pool was not available in the morning, there was a issue with the hot tub, and chemicals, the guest room need better vacuuming, found lots of hair, and dirt on floor. the dining room had a sign that said wait to be seated and the one person working ignored us for 10 mins cleaning tables until I finally went and sat myself with my grand children. who were being very inpatient. i understand they are between seasons. the lack of care and attention was evident in the staff working. my reservation had to be input when I arrived, and they did not have the correct rate in the system. she decided to give me a AAA discount to bring the rate down.

Family_with_children

6/10

Pleasant

17 Apr 2026

Grant

Initial issue with Evergreen getting reservation from Expedia - we were not showing in the Evergreen system: staff worked to get us the room we had set up with Expedia.
Requested room cleaning half way through our 8 day stay but didn’t happen. May have been a staffing issue? Were able to get clean towels and other supplies via front desk staff.
Breakfast included in room cost was decent with both hot and cold breakfast options.
Curley’s, the in hotel bar, was a great place for an evening nightcap or late dinner/snack.

Family

8/10

Excellent

11 Apr 2026

Andrea

The is an older property, but our room was very clean and comfortable. Nice pool/hot tub area. Staff was very friendly. The breakfast had a great selection and was very good. I would stay there again. Reasonable price

Friends

10/10

Exceptional

10 Apr 2026

Maria

I love this place

6/10

Pleasant

10 Apr 2026

Megan

Housekeeping did not come at all. After the 4th night i went to check out and they did not have record of us at all... our last name wasnt in the computer. Um okay we just stayed 4 nights. They had a record of the different name staying in a completely different room... not us. She said they had no idea that our room had anyone in it yet we had the keys and my husband filled out the paperwork upon check in. She apologized and said her manager would call me the next day. I do have a charge on my bank card and i called to let them know this. She said she apologizes and her manager will call. Its day 7 and i have received no call....

Partner

6/10

Pleasant

09 Apr 2026

Nicole

The resort itself is very old & run down. They have very few staff members, so it feels very empty in the hotel. The two girls working the front desk at check-in were very kind & helpful. The breakfast was ok for a free continental breakfast. My family enjoyed the pool & hot tub, but we didn't like how we had to go outside to get to the pool. Overall, our stay went good & we would definitely stay there again. The restaurant located at the resort was also a nice perk & the food was good.

Friends_and_family Family

8/10

Excellent

07 Apr 2026

Lauren

Beautiful pool & hot tub area. Room was well appointed. Beds were not comfortable but that is not unexpected. Breakfast was included and offered a very nice buffet.

6/10

Pleasant

08 Mar 2026

Nancy

We stayed in refurbished room. It was okay but our room was situated so if we wanted to eat breakfast we had to walk outside. My daughter in another room had to walk outside to get to pool. It would be okay in the summer but we were there in March

Family_with_children

8/10

Excellent

02 Mar 2026

Jackiee

Yes

Partner

8/10

Excellent

28 Feb 2026

Ashley

Room was clean. Pool and breakfast great.

Friends_and_family Family

4/10

Poor

23 Feb 2026

Ross

Hallways felt neglected, water pooled on carpet from slope of the shower, sidewalks werent shoveled and I have mobility issues.

Partner

8/10

Excellent

23 Feb 2026

Kimberly

Large room, staff was friendly. Nice hotel but could use some updates

Friends_and_family Family

10/10

Exceptional

22 Feb 2026

Gerry

Nice rooms

6/10

Pleasant

17 Feb 2026

Melissa

Service was lacking. Called multiple times for pool towels and were never brought to us. Called many times and no one answered the phone. Went to breakfast a there was only sausage left. One person

4/10

Poor

16 Feb 2026

Chelsey

Didn’t let us check in until 6 pm. Lacking staff, couldn’t get in contact with the desk to replenish towels for the pool, breakfast is normally amazing and it was completely ransacked and without any staff. We have stayed here multiple times, it was very, very disappointing to see how they have let it go.

Leisure Family_with_children

4/10

Poor

15 Feb 2026

Amy

Check in was delayed by almost 2 hours. The room wasn't clean. When finally got in the room it seemed \"untidy\" and we also found 3 cans of Coors Light in the frig. No big deal unless you are a recovering addict. That's tough.

Leisure Family

10/10

Exceptional

01 Feb 2026

Jennifer

Great for a sledding get away. Room was clean and roomie. Access to the trails directly from the property. Adequate parking for trucks with trailers. Indoor pool and hot tub available. Breakfast was included and much better than your average hotel breakfast. Definitely will be staying again.

Friends_and_family Friends

10/10

Exceptional

01 Feb 2026

Jason

Great Snowmobile trail access.

4/10

Poor

28 Jan 2026

Philip

Pros: Check in was fast, staff was super nice. Pool area was awesome. Breakfast was top notch with good coffee. Room size was nice.
Internet was fast and nice variety of channels.

Cons: Bed was super hard. Pillows were like sleeping with a shoe box. I paid extra for the Jet room. The jets didn't work. I let the front desk know thinking they would move me or refund the difference in price. ($20 a night) and no one reached out or said anything. The Hotel is a few dollars more a night than others in the area, I would stay here again, but I wouldn't go out of my way to stay here. The one thing I look for in a room is being clean. As soon as I walked in you could see the white dust lines around the carpet edges. Use the edger and clean the corners. No one cares if the towels are folded pretty. Take the time and get the dirt up.

Business

6/10

Pleasant

25 Jan 2026

Beth

We checked in and went to our room and surprise! There was another family in the room! Apparently they had asked to switch rooms to be closer to family and the front desk never changed our room. We got a definite downgrade in room size as well.

Friends_and_family Family

10/10

Exceptional

18 Jan 2026

Michael

XMASS BREAKFAST

8/10

Excellent

13 Jan 2026

Jennifer

The staff was excellent and our room was clean and comfortable. The pool was heated, and the hot tub and sauna were clean and in good working order. It should be noted that it was a bit of a hike to the pool from our room, through long corridors.

Leisure Family

10/10

Exceptional

05 Jan 2026

Angela

Great staff and culture

2/10

Poor

04 Jan 2026

Rob

Couldn’t check in until 9 because staff quit the day before. The hallway lights were completely out, which I guess is less scary than if they flickered. The faucet blew air for 5 seconds before emitting brown water.

Leisure Family

2/10

Poor

31 Dec 2025

Jennifer

Rudest staff member (Ashley) I have ever had at a hotel.

Friends_and_family Family

8/10

Excellent

30 Dec 2025

Michael

The rooms could have been cleaner. But we did have a snowstorm so they were shorthanded.
But the breakfast was one of the BEST complimentary breakfasts that I have experienced.

Partner

8/10

Excellent

28 Dec 2025

Mary

There were concerns with the thermostat in our room and a seasonal power outage, but the front desk staff were professional and kind.

10/10

Exceptional

26 Dec 2025

Kristy

Everything was perfect

10/10

Exceptional

07 Dec 2025

Cheryl

Love the friendliness of waitress. She is hard working, very attentive, and has become a friend over the years.

Partner

8/10

Excellent

30 Nov 2025

Sally

The property was dated but clean. Well the interactions with staff were good. No issues

8/10

Excellent

15 Nov 2025

Wayte

Stay in King Suite was a great experience. Room had a beautiful fireplace. Perfect for fall/winter weather. Front desk staff is very friendly and helpful.

Business Partner

10/10

Exceptional

15 Nov 2025

Judy

Great property. Wish we could have stayed longer.

Leisure Family

6/10

Pleasant

10 Nov 2025

Michael

It was just fine

Partner

10/10

Exceptional

07 Nov 2025

Amanda

We had a wonderful stay! The room was great and everything was nice! The front desk people were very kind and helpful! The only thing we didnt care for was the pool being 9ft deep and having two 11 years old that couldnt swim well. I wish it wasnt so deep but we still enjoyed it!

Leisure Family_with_children

10/10

Exceptional

31 Oct 2025

Jason

Aeesome time... great dtay

Leisure

8/10

Excellent

28 Oct 2025

Melissa

Loved it there. The whole place was Amazing!
I definitely will be back!

Leisure Family

8/10

Excellent

27 Oct 2025

Richard

Repeat visitor, reliable location, reliable service

10/10

Exceptional

27 Oct 2025

Toni

Staff was super helpful and kind. Our room was clean and comfortable. Great value too.

Leisure Partner

10/10

Exceptional

26 Oct 2025

Ed

Outstanding room with King size bed!

Partner

10/10

Exceptional

24 Oct 2025

Melissa

I absolutely love this place. From the breakfast to the dinner. The swimming pool and hot tub are amazing. The area and the depth of the pool was 9 feet. The hot tub was nice and hot. There is a sauna. Amazing Place! I definitely will be back.

Leisure Family_with_children

6/10

Pleasant

23 Oct 2025

Jermayne

The view was nice with the fall colors.

Business

10/10

Exceptional

22 Oct 2025

Mary

Clean, comfortable room. Great breakfast options.

Leisure Partner

4/10

Poor

22 Oct 2025

Andrew

Low staffing

Business_and_leisure Family

8/10

Excellent

21 Oct 2025

Maurine

We were greeted by front desk personnel. Very nice, informative and helpful. Room is very clean, but lacks decor and seating.

10/10

Exceptional

19 Oct 2025

Sue

Pool amd Hot-tub area very enjoyable and clean. Breakfast buffet was amazing!

Leisure Partner

2/10

Poor

16 Oct 2025

Beverly

Dirty, bugs in room, no one in building for towels, one roll of toilet paper for three nights stay, carpet so dirty I would not remove my shoes, no hot water, toilet flush to slow to remove paper overall the room was terrible!!!!

Business_and_leisure Partner

8/10

Excellent

16 Oct 2025

Lorrie

Breakfast hours are too early, need towels in swimming pool area.

Business Friends

10/10

Exceptional

16 Oct 2025

Lisa

The balcony room was spacious, provided great amenities and was clean. I enjoyed breakfast and the pool area was very relaxing.

Friends_and_family Family

8/10

Excellent

15 Oct 2025

Heather

There were no towels in the pool area. It was also had very low lighting.

Partner

8/10

Excellent

12 Oct 2025

David

Older golf resort renamed, shows age. I had a junior suite in a back building with a lot of steps. Room was clean and surprisingly large. Staff was very pleasant and attendant, repaired thermostat in room immediately when requested. Small bar and restaurant on premise. Would stay again.

Leisure Friends

10/10

Exceptional

12 Oct 2025

Michele

The scrambled eggs had a funky citrus flavor. Not a lot of healthy options

10/10

Exceptional

11 Oct 2025

Timothy

Grear

It was great

Friends_and_family Family

10/10

Exceptional

05 Oct 2025

Debra

We had a quick overnight stay. The beds were very comfortable. The hotel was very clean and the staff were very helpful. We accidentally booked two rooms, but they were able to give us a full refund on the 2nd room. We would definitely stay again.

Leisure Partner

8/10

Excellent

27 Sep 2025

Larry

Golf course property with woods beyond. Only annoyance was some pigeons up around roof, but minor issue.

10/10

Exceptional

22 Sep 2025

Zachary

Great hotel

Friends_and_family Family

8/10

Excellent

16 Sep 2025

Linda

Good hot breakfast

The free hot breakfast was great! Many items to choose from. The waitress was very friendly & hard working. (She deserves a raise).

Partner

10/10

Exceptional

16 Sep 2025

Korie

This resort was fantastic but the coffee & breakfast was awful!

Leisure Partner

8/10

Excellent

14 Sep 2025

David

We like the area and it is away from the highway and road noise.

Leisure Partner

10/10

Exceptional

13 Sep 2025

Alvan

Amenities excellent. We missed the dining which was available many years ago when it was McGuires. Staff were very helpful. Golf course was in good nick.

Leisure Partner

6/10

Pleasant

11 Sep 2025

Cheryl

Selected because - \"Resort - best in Cadillac\". So many weeds and overgrown landscape, no signs of life. Thought it was a deserted, closed facility. Couldn't find room because tall weeds covering numbers on building. Dark, 1980's orange and brown carpeting and panelling. I realize this is a golf course but it was very depressing. No hot water. Food from previous tenant in fridge. Parking lot cover with pot holes and grass/weeds growing in cracks.

Check-in reception area not marked. No one at desk to welcome.

However the staff was friendly and the breakfast that was included very good. New bedding and pillows.

Minimal bath/shower products - not enough for two people.

I should have paid more and stayed at the chain motel down the road.

Business Family

6/10

Pleasant

10 Sep 2025

Cheryl

For a golf resort and rates one of the best places to stay in Cadillac - i was very disappointed. The staff was great. However when we drove i to parking lot, I thought we were in wrong place. Construction trucks (later found out were guests by the week) were parked by room area - very over grown yard and landscaping. Rooms have not been updated since the 1980's. Dark brown and burnt orange carpet in rooms. Dark brown paneling. New bed coverings and pillows. Food from prior guest left in mini fridge. Balcony about 4' wide overlooked, parking lot filled with pot holes and weeds. Breakfast was great - hot with many selections of food from bagels to scrambled eggs and waffles.

If they would give the property a complete facelift - this could be a better appearing facility.

Business Family

10/10

Exceptional

31 Aug 2025

Rhonda

We found the property to be beautiful and the rooms well appointed. We were in a renovated room nearer the pool. So quiet. Beds had nice linens and were comfortable. Staff was helpful, cheerful, and attentive. The breakfast was wonderful with a nice view of the golf course and distant hills. Wait staff said they always vary the breakfast menu and I find that to be a delightful concept in hotel breakfast offerings.

Family

6/10

Pleasant

23 Aug 2025

Jonathan

Fine, I guess.

Room was fine. We paid extra for the balcony room with golf course view, which was a waste. More like parking-lot view. The whole place was kind of weird, abandoned sort-of. On an August night, there were only a few other cars in the massive parking lot, and at breakfast, in the huge dining room, there was only one other person. I felt kind of bad for the staff there, having to prepare the buffet spread for nearly nobody. But the breakfast was adequate, if standard. The facility is a bit long in the tooth and the bathroom is kind of cramped. It has 70's vibes. Nothing wrong with it at all, but just kind of weird-like.

Friends_and_family Family

6/10

Pleasant

14 Aug 2025

Martin

Rooms are very dated, furniture stained, carpet not vacuumed upon arrival to room, food on floors. Pool and hot tub were nice. Breakfast was good. Property grounds were nice but rooms & common areas run down. Disappointing!

Leisure Family

2/10

Poor

13 Aug 2025

Thomas

Old and in real need of updating

Leisure

6/10

Pleasant

06 Aug 2025

Paul

Shower head was less than 5 foot high. I have NEVER had to take a shower with a shower head that LOW. CRAZY

Leisure Family

6/10

Pleasant

24 Jul 2025

KURT W

Check in time was 4:00, I didn't get to my room until after 5:00, and I had arrived quite early. I felt they could have done more to accommodate. Staff was not helpful.

10/10

Exceptional

20 Jul 2025

Todd, Lisa

We had a great stay—lovely walk, convenient location, breakfast and dining available, as well as karaoke at Curley’s. Quiet and comfortable night's sleep—we'll go back!

6/10

Pleasant

14 Jul 2025

Julie

Beautiful setting, nice room, helpful staff

Leisure Family

10/10

Exceptional

05 Jul 2025

Janice

The staff were friendly, courteous, and efficient from check in/check out and at breakfast in the dining room.

Friends_and_family Family