Name: Hotel Francis
Address: 1 Lakeside Dr, St. Francisville, 70775, US

8/10

Excellent

26 Jul 2026

Jeremy

Overall, our stay was good. Great room, comfortable, and the staff was amazing. The A/C worked great, but it did leak, making it wet around the front of the room by the door and A/C unit. They are working on that in general while doing their renovation on the property. Great property and view though.

10/10

Exceptional

08 Jul 2026

Jennifer

Very clean room and will stay again

2/10

Poor

08 Jul 2026

Jamie

In order from rooms entry. No tv network provided, No soap or shampoo, no shower curtain and no ironing board.

Self

8/10

Excellent

29 Jun 2026

Bobby

The TV not working was an issue. The staff was great trying to fix it but the WiFi not functioning wasn’t her fault.

Partner

10/10

Exceptional

27 Jun 2026

Maggie

It is an older property. It is clean. A/C was good. Coffee was great. Mostly the lady at the front desk is amazing. She’s extremely friendly and helpful. I am SO very appreciative!

Self

4/10

Poor

27 Jun 2026

Jaudem

I got there and it took forever to eventually check in, and I got woken up in the morning by someone trying to open my door.

Self

10/10

Exceptional

26 Jun 2026

daniel

They are making upgrades with big future plans. It was clean and adequate. No it wasn’t the nicest place i have ever been but it sounds like within the next year, it may be one of the best in the area.

The staff was second to none. So friendly and helpful. We dealt mostly with Marion and she was worth the stay. The place was clean and nice on the inside. Outside…construction. No big deal. The staff was so great I’ll be back again.

8/10

Excellent

20 Jun 2026

Christi

Everything was great except the shower. It needs updated, new faucet and shower head.

Friends_and_family Family

8/10

Excellent

18 Jun 2026

Patrick

Hotel is older with good remodel. Ice machine was broken and no ice on property. Staff very, very friendly.

Friends

8/10

Excellent

18 Jun 2026

Tracie

There's no breakfast!! Other then that, everything was great. You will need to bring lounge chairs if you plan on laying out by the pool. Theres furniture, but no lounge chairs or umbrellas. But, the pool is GREAT!!!!!

Family

8/10

Excellent

17 Jun 2026

Christopher

Good clean hotel, coffee machine and breakfast would make it 5star!

Family_with_children

2/10

Poor

16 Jun 2026

Tara

Great location had we stayed. Upon entering the room we were given, we noticed a strong chemical smell, the room did not look well maintained, looked nothing like what is advertised and we decided we would not be staying there and checked out immediately and found other accommodations. The employee at the front desk was super sweet and did not give us any issues. She provided us with emails to get the situation resolved. It has been four days and I have not received a response back.

Partner

4/10

Poor

15 Jun 2026

Murray

Everything was going very well until Saturday at 4:00 pm, when we returned to the room to enjoy some T.V. and deal with some email. Lo and behold, however, the internet went down and never returned. Since their T.V. reception is streaming, it was out also. Not good. It was still out when we checked out on Sunday at 8:00 am.

Partner

2/10

Poor

09 Jun 2026

Anna

one star! miss reprentation!

4/10

Poor

07 Jun 2026

Jennifer

The staff was really great, kind, and accommodating. The rooms are incredibly dated and lacking. There was no blow drier, iron, or even a phone in the room. The tub was peeling and the rooms desperately need a makeover.

Self

2/10

Poor

30 May 2026

Brian

Room smelled like mold the minute we walked in. They were also in the middle of construction and didn't notify us in advance and there was a big dumpster near the entrance full of debris and what appeared to be water damaged furniture. I will not recommend this place to anyone.

2/10

Poor

27 May 2026

Beth

The “hotel” was actually a motel and was under renovation, so there was no free breakfast. The pool was green, and we were unable to use it. The ice machine ran out of ice, there were no blankets in the room, and the “bedspread,” which was basically just a sheet, stunk. The whole room felt damp and sticky, and the carpet was disgusting. The outside lights were so bright that they shined into the bedroom all night.

Family

6/10

Pleasant

24 May 2026

Leah

The staff was friendly and the location was pretty. The room could've been cleaned much better, especially the floor. The bed and sheets were very clean tho.

Friends_and_family Family

2/10

Poor

19 May 2026

Latoya

Bugs and dirty

10/10

Exceptional

18 May 2026

Chad

B

2/10

Poor

17 May 2026

Reese

Ya I would not stay here ever again, toughed it out for the first night and then went to stay at a different place.

Partner

6/10

Pleasant

11 May 2026

Brian

Staff that checked us in/out were super friendly and helpful. Room itself was not very clean and smelled very bad. Bed and linens were nice.

Family

2/10

Poor

08 May 2026

Celine

Although the staff was amazing, the manager is not. I asked for a partial refund. The manager somehow charged me for an extra day and when I asked for it to be taken off and for a partial refund, it took over 2 weeks to have the extra charge taken off. No partial refund. I was never contacted by the manager, even though I called almost every day and send emails. I only spoke with the staff at the front desk. One of them was able to get the extra charge taken off, NOT the manager.

The room was filthy. Our bed was dirty, stains on one of the sheets, some wierd particles on top of the sheets, dead bugs around and the air filters was so bad that when you open it, stuff would fall out of it. Everything was booked in the area. This was las resort and I will not make that mistake again.

Staff was very friendly.
Manager is MIA and useless
Room is discusting

If I would have been contacted by someone, I would not have made this review.

Family_with_children

8/10

Excellent

30 Apr 2026

Courtney

Hotel was clean and staff was friendly. For the price I would definitely stay here again.

Family_with_children

10/10

Exceptional

26 Apr 2026

Terry

Tv wouldn’t come on. No coffee pot in the room. Telephone didn’t work.

Partner

8/10

Excellent

24 Apr 2026

Patti

The staff was very nice -- the room had everything one would need for an overnight stay. The rooms are dated; however, the sheets were clean. My only issue is the microwave wasn't cleaned -- it looked as if someone spilled a red sauce inside and was dried and caked inside when we arrived.

10/10

Exceptional

24 Apr 2026

pat

Staff were excellent. They were pleasant and helpful.
Breakfast was sufficient. Loved the fact that there was whole milk
Pool water was not as clear as I would expect it to be
I believe that there should be bars in the bathtubs for seniors to use getting in and out of the shower.

Self

4/10

Poor

19 Apr 2026

Joseph

The room that my family and I stayed in was NOT REPRESENTATIVE of the photos AT ALL. The furniture was very old and worn, probably original from the 70s. The TV did not work at all nor did the phone. They supplied the fixings to make coffee but there was no coffee maker in the room. The stained towels and the walls were paper thin. The room seemed like something you’d rent by the hour. If there are rooms at this motel that look anything like the photos then I’m sure our stay would have been more pleasant. But our room was definitely old and pretty disgusting. It did appear to have a new HVAC unit which worked well and helped a little to drown out the noise from people talking in the rooms around us. I would encourage anyone looking to skip this place, maybe even travel to Baton Rouge. I promise it would be worth the drive.

Family_with_children

10/10

Exceptional

19 Apr 2026

Austin

Hotel was very nice and clean!

Partner

2/10

Poor

18 Apr 2026

Derrick

Air conditioning not working, an tv not working.

Partner

2/10

Poor

17 Apr 2026

Katie

This hotel is clearly experiencing financial difficulties. There were few guests and its remote location made me very uncomfortable. Staff reverted my room twice while “do not disturb ” sign was on the door. The desk clerk was very efficient and professional.

Definitely one and done.

Friends_and_family Family

10/10

Exceptional

15 Apr 2026

Darlene

There was lights where we parked. We felt very safe. The staff was very friendly and courteous!

Partner

10/10

Exceptional

14 Apr 2026

Melissa

Older but nice

10/10

Exceptional

12 Apr 2026

Jeffrey K.

A modest and quiet location, a bit dated, but still a nice facility. Don’t expect anything more than coffee for breakfast, and then only in the lobby. Room had a small coffee maker but nothing to put in it. Breakfast area in lobby was vacant, apparently unused.
Several very good dining options and shops just a couple of minute drive away. I'd stay here again if I was in the area.

Self

2/10

Poor

12 Apr 2026

Sky-Louisea

Room was dirty. The carpet was greasy and turned your feet black. The shower was stained. The bathroom door was jammed so you couldnt shut it or you would be stuck in it unless someone was on the other side helping you turn the handle. The toilet kept going off filling up the whole time because it was broken. The hotel itself looks like its falling apart. Cement missing up stairs which is a trip hazard. No lights on the stair case so you have to turn your flash light on so you dont fall. The door itself, you have to slam so it will catch other wise it wont lock and you can just push it open. Ive stayed here a few times and the rooms get worse each time.

Friends

6/10

Pleasant

05 Apr 2026

Hannah

The staff were incredibly helpful and professional which we really appreciated. The price was great overall for our stay, so we’d rate the overall stay as a 3/5 stars only because the room wasn’t the most maintained and the other person I came with said the room consistently felt “wet” or almost humid, but we turned the AC down so it was fine. There are some spots we noticed that were off like a spot on the wall next to the bed, and two of the pillows. The parking had a bunch of availability, however a little bumpy on the road on the way in. We loved the local wildlife!

Partner

2/10

Poor

31 Mar 2026

Emad

This is a motel and not a hotel, left right after I checked in

6/10

Pleasant

29 Mar 2026

David

Room was somewhat clean, tv , phone and clock did not work. Hotel is going through renovations so maybe that will be corrected in the future. Hotel staff were excellent.

10/10

Exceptional

14 Mar 2026

Trischell

Nice place no problem

2/10

Poor

03 Mar 2026

Jeanette

I had to pay twice for the room

6/10

Pleasant

02 Mar 2026

Terri

They are working on remodeling, so I'll give them some grace. Room was nice and clean. The young lady at the front desk was helpful & as sweet as can be. On the down side here was a very bright light outside by the window that kept me from sleeping well. The bathtub was old and gross and there was a creepy open vent in the bathroom that I didn't trust.

Partner

4/10

Poor

20 Feb 2026

Richard J

No room daily cleaning or service

6/10

Pleasant

14 Jan 2026

Becky

Had a smell finally got better By morning. Maybe change cleaning products or shampoo carpet?? Other than that no other complaints. Good coffee! Friendly staff!

10/10

Exceptional

24 Dec 2025

Jamie

The room was good, location great for my particular needs. Will be staying again.

Business Self

8/10

Excellent

14 Dec 2025

Russell

Staff was great!

2/10

Poor

10 Dec 2025

Cynthia

Will not be back

2/10

Poor

01 Dec 2025

Elizabeth

We did not stay there. The property was misrepresented on website. We did not feel safe there. I am waiting to see if they will refund my money

8/10

Excellent

15 Nov 2025

Herbert

For an older motel it was in good shape. Room was clean and bed was comfortable.

8/10

Excellent

11 Nov 2025

Alita

There were some obvious signs of the furnishings being older but the room was clean and neat.

Friends_and_family Family

10/10

Exceptional

09 Nov 2025

Hilary

Just came here to say what a fantastic front desk lady yall have! Made my stay so enjoyable and easy- keep her forever!

4/10

Poor

08 Nov 2025

Robert-Ike

This hotel is old and run down. On the website and booking agencies it claims to offer \"breakfast\", it really doesn't unless 6 bagels and warm yogurt pass as breakfast. It used to have a good breakfast and also had better service. It is now a bare bones, run down hotel. It is better to stay elsewhere, the rate does not justify the condition of the rooms, the property in general, and most certainly it should not advertise that it offers breakfast.

Business Self

4/10

Poor

05 Nov 2025

Robert

The parking lot had hose filled in with big rocks and dangerous to walk through the parking lot we requested a downstairs room and when we arrived, we were towed all they had was upstairs thank God they were able to find it downstairs, cause we would not be able to stay there if not, found the room look like it was still under construction the beds we're terrible if somebody tried to open the door of the room two times while we were in the room, we reported it to the front desk and told him that could be very dangerous and the concern just didn't seem like it was no big deal. I just hope whoever's doing that doesn't get shot. I believe the motel was still under construction and open too soon. The breakfast if you call at breakfast was terrible. I just seen for the money we put out we just didn't get what we paid for. Hope they get their stuff together for the future because I had a chance with me to repeat staying in there, but not now

Partner

4/10

Poor

27 Oct 2025

matthew

dirty, couldn't get some major channels on tv, no change for $20 bill at check in counter, poor condition of street to hotel and parking lot, breakfast ended too early, broken bathroom door knob and loose toilet seat and a musty smelling room.
a cheap raunchy hotel. should be classified as a two star facility not a three.

Leisure Self

10/10

Exceptional

26 Oct 2025

Jennifer

Wui

10/10

Exceptional

24 Oct 2025

Celia

It was right near the Myrtles is where we spent my 40th birthday was great time

Leisure Family

2/10

Poor

23 Oct 2025

JAMES

Parking was great, pool appeard to be clean, hotel carpet was very outdated grimy feeling my wife didn't even want to walk on the carpet in our room barefooted due to the appearance and dirty feeling just to walk on, bathroom was decently cleaned, sheets on bed had a few specs of dirt on them, and the small refrigerator didn't work my wife said it appeared to have mold in it. Was not to happy with my stay other than the closeness to the rodeo that we were attending and the fact that we were only in the room for maybe 7-8 hours tops, but the rest of the propert appeared to be clean and presentable!!! Staff was very helpful and extremely nice and polite even when i asked for a key to examine our room before i agreed to pay and check in. Very doubtful we'll ever stay at this location again.

Partner

10/10

Exceptional

20 Oct 2025

Brandy

Off the road, real quiet. Nice staff. They are in the process of updating some of the rooms, so there is some construction but nothing crazy loud.

8/10

Excellent

20 Oct 2025

Cristy

The room was good. Nothing fancy, but it was clean and safe. Lots of cosmetic issues with the facility that probably earn them some bad reviews. Would stay again.

Leisure Family

8/10

Excellent

19 Oct 2025

Dianne

The chair in the room was missing springs and cushion!

Business

2/10

Poor

12 Oct 2025

Katherine

Parking was ok
Staff was Slow!
Feet Suck to the carpet
Bed was awful?

8/10

Excellent

07 Oct 2025

Brian

We stayed in Oct2025. The Hotel Francis is a old motel with relatively new owners. You can tell they are slowly sprucing up the rooms, common areas, exterior, and parking area. It has a ways to go, but the management was very responsive. The rooms have new TVs, beds, AC units, etc, but our room did not have renovations of the bathroom, vanity, entrance, etc. You know you are in a old motel. The pool looked well kept and a families were swimming with their kids. They've made sure everything works, and I felt completely safe there. The breakfast is a modest self-serve: coffee, OJ, toast, cereal, etc. Based on my conversation with the friendly staff, the owners have great plans. In the meantime I'd stay again if I wanted to rest my head.

Leisure Friends

10/10

Exceptional

26 Sep 2025

Boylston B.

Nice

8/10

Excellent

15 Sep 2025

Tracie

Marilyn at front desk is exceptionally sweet, very attentive and overall the BEST!
I didn't like breakfast, im used to a full breakfast at this Hotel, but. Ok it has new management, i understand.

Leisure Partner

8/10

Excellent

30 Aug 2025

Amanda

Excellent pond. Clean room, comfy bed, good water pressure. Bare bones but an excellent deal for the price

Leisure Friends

10/10

Exceptional

09 Aug 2025

Crystal

I have been staying here for ten years now. This is a convenient place to if you are working at the plant. I've seen this place go from good to okay, okay to bad, bad to horrible and making it's way back up again. I look forward to seeing how they improve this place. Not offering dinner was a bummer this last stay but understood why.

Business Self

8/10

Excellent

06 Aug 2025

Stephanie

The hotel is an older building with no frills and very basic. However the staff is always pleasant, the atmosphere was quiet and the pond, lawn, trees and grounds around the hotel are well manicured and absolutely beautiful! I loved listening to the geese on the pond and other night sounds as I fell asleep!

Business_and_leisure Self

8/10

Excellent

06 Aug 2025

Stephanie

The hotel itself is no-frills and very basic, obviously an older building that hasn’t been well maintained. However the staff is always friendly and helpful and the grounds outside are well manicured and absolutely beautiful. The hotel is right beside a beautiful pond and I enjoyed hearing the geese and other night critters as I fell asleep.

Leisure Self

10/10

Exceptional

27 Jul 2025

Jacob

great place!

It was vey nice and the staff was super friendly. recommended great restaurant choices!

Self

10/10

Exceptional

06 Jul 2025

Keith J

Keisha at the front deskwas very helpful and responded to all my requests and needs!

Leisure Self

4/10

Poor

21 Jun 2025

Charlotte

Nice people
No restaurant pool not clean and breakfast substandard

Leisure Partner

6/10

Pleasant

08 Jun 2025

Albert

The room's carpet was not vacuumed. There were little white flakes all over the place. The maid did not clean the room on the second day.

Leisure Self

4/10

Poor

08 Jun 2025

Susan

The property was in a pretty location and rooms were very clean.
I had 2 rooms with 4 teens and 2 adults, although the price was great, i feel like i was mislead. And false advertisement. Pool hasn't been cleaned, it was green and couldn't be used. The internet was so bad it was no tv working. So i had 4 teens with no pool and no tv. Even though it was advertised as having both. I tried getting my money back before walking in the room but it was a last minute booking, no money back.

Business_and_leisure Friends

2/10

Poor

27 May 2025

Sandra

Management is very difficult to work with. It was stated to my son they would issue a refund for a stay they cancelled. Once Expedia contacted them they stated they unfortunately could not refund the money. No damages were reported, but they would not refund me. I paid for 5 night nights and he only stayed 1 night.

Leisure Self

8/10

Excellent

19 May 2025

Gary

Some inconvenience caused by construction. Breakfast is at a minimum, hope to be better next year.

Business_and_leisure Friends

8/10

Excellent

18 May 2025

Clara

The new management is top notch. There's definitely a womans touch present. Surely there was work to be done esthetically, but it was evidently underway. We specifically appreciated the interest that management and caregivers gave to myself and fellow traveler. The lake was eye candy, and considered lagniappe.

Friends

10/10

Exceptional

15 May 2025

Cheryl

The clerk was very nice and helpful. Very pretty setting.

Leisure Friends

2/10

Poor

08 May 2025

Leonard

Pool was IN NEED OF ATTENTION, NO CIRCULATION, ALGAE
Room was in need of upgrade, paint, door and casing copromised

Business_and_leisure Family

2/10

Poor

01 May 2025

Lisa

Not clean

The hotel rooms were absolutely disgusting. The sheets were dirty, there was dust on everything. Just not cleaned well at all. The room also smelled like someone had been smoking weed.

Friends_and_family Family

6/10

Pleasant

29 Apr 2025

Christine

The tvs didn’t work plus she charged me for a full stay and I didn’t have get no discounts!! Was unaware of the issue

8/10

Excellent

28 Apr 2025

Bradford

Excellent location, clean and comfortable bed, clean room and bathroom, very kind staff at the desk, easy check in and check out. Convenient parking.

Leisure Self

2/10

Poor

28 Apr 2025

Jeremy

The hotel room was less than expected when it came to any kind of comfort. The service was extremely rude, no cable, our room smelled of weed smoke which we complained of and they did not offer to move us. My husband got extremely nauseous and still nothing was done. My grandson and kids were told they couldn’t swim and locked the pool area 2 hours before it was supposed to regardless of it being 83 degrees outside. Do NOT STAY HERE!

Leisure Family_with_children

2/10

Poor

27 Apr 2025

Dawana

The Dump

I'll Never make the mistake of staying there again. TV would not work. Brought us another one. Next morning it would not work. Phone in room no dial tones not working. At 7:30 am electric went out in room. Never came back on and no one ever came to room check on it. Had to go down to front dest request another room just to take showers. Breakfast, well not any better. Nothing to drink you coffee out of. Dont waste you time or money on this place. Its the dumps..

Partner

6/10

Pleasant

20 Apr 2025

Robert

It's very difficult to block out light coming in around the curtains in order to sleep / the TV should be upgraded soon / the bathroom needs some serious upgrading & attention / no counter space to speak of, very very old sink / extra blankets should be placed in the room somewhere for customers to access if room becomes too cold at night / the locks on the doors are very dated....I was told that the property has been sold to new owner / investors and extensive remodel in in near future. The young lady at the front desk when I checked in is very customer oriented, very helpful and makes the customer fell welcomed to the property.

10/10

Exceptional

01 Apr 2025

Joseph

It was a great stay

Business

10/10

Exceptional

23 Mar 2025

Keith John

Hotel Francis St Francisville great stay!

Marion was especially helpful at the front desk and it was so great to meet Shannon the new owner at the end of my stay!

Everybody always can use areas of improvement so the only area that I mentioned to you I'm reminding you I was the microwave was totally not working and I know you will take care of it.

I definitely I'm going again.

Godspeed and peace!

Self

2/10

Poor

13 Mar 2025

Jerome

I did not like anything about this hotel , the room was not cleaned proper , the shower and sink had mold on it, the bed had bed bugs in it . Their was not any breakfast at all and nothing about this place deserve good review.

Business_and_leisure Partner

2/10

Poor

10 Mar 2025

Verified traveler

Bad ownership

The staff were great but the owner gave me and my family of 4 the dirtiest look the whole weekend. She would look at us in a bad way and would not take her eyes off of us like she wanted to do something to us. During this stay I just lost my mom and this is how you treat your guest. If you are African American I would think twice about going there because she doesn’t want people like us staying there. She only want you to work for her which is the impression she’s giving. She made me and my family feel very uncomfortable and I worry a lot about others of my race that’s comes in contact with her. To her staff, please please be careful and safe working under her. I would never bring my family or my children to stay around there again. Kids definitely doesn’t deserve to see the ignorance that she puts out there.

Friends_and_family Family

4/10

Poor

23 Feb 2025

Jamey

No towel rack holes in the wall. No drain stopper in sink no wash rags

Leisure Family

4/10

Poor

09 Feb 2025

Sarah

Room felt dirty. Protruding metal bed frame that caused injury to lower leg

2/10

Poor

06 Feb 2025

Rebecca d

Under new management, under construction , dirty , horrible rooms , inadequate staff , we did not stay. I would advise not recommending this hotel .

Leisure Friends

10/10

Exceptional

30 Jan 2025

Daniel

Everything was quiet and clean.
Bunch of remodeling going on, which is understandable for a new owner.

Leisure Family_with_children

2/10

Poor

30 Jan 2025

Werlean

My room was infested with gnats!!! I was moved to another room that had gnats but not as many. No carts with all my stuff was terrible!!!!!! Staff was nice and trued to help, but they were hardly at the counter to offer assistance. Someone should be at the front at all times. I will never stay here again!!!! No discount was even given for the infestation of gnats. I had to make my own insect repellent with apple cider vinegar which was also frustrating and uncalled for!!! The mades didn't clean the room bc it had someone's shirt in the room and food in the fridge just nasty and lazy of them!!!!

Business_and_leisure Family

2/10

Poor

20 Jan 2025

Chad

No hot water

Business Self

8/10

Excellent

17 Jan 2025

Emerson

This place is truly a hidden gem worth discovering! Nestled away from the bustling highway and off the beaten path, it offers a unique sense of privacy and tranquility that can be hard to find. Despite undergoing renovations, which will only enhance its charm, my stay here was nothing short of delightful. The atmosphere is serene, making it the perfect getaway. Trust me, if you're looking for an escape that combines comfort with an element of surprise, this destination is simply unmissable!

Business_and_leisure

8/10

Excellent

14 Jan 2025

Robert-Ike

This is a decent place to stay; dated but friendly and clean. They offer a dinner service which is nice and the breakfast is very good. It didn't appear that there was any housekeeping available during a 3 day stay. Nice staff and a convenient place to stay.

Business Self

8/10

Excellent

12 Jan 2025

Dillon

The hotel was a bit outdated and could use a little work. But we didn’t mind it at all. We just went there to sleep because we were hunting right down the road. Staff was great. Seemed like a quiet place even seen a deer in the parking lot.

Business Friends

10/10

Exceptional

04 Jan 2025

Stefano

Breakfast even paoed, was not available

Leisure Partner

10/10

Exceptional

30 Dec 2024

Edward

Thank you Marian

Leisure Family

10/10

Exceptional

29 Dec 2024

Paul

Everything

Leisure Family

2/10

Poor

27 Dec 2024

Victoria

The reviews and pictures did not match the actual rooms, they were out dated and didn’t look or feel clean at all. We were also not told of the large party going on till relatively late at night

Leisure Partner