Name: Novotel Suites Yogyakarta Malioboro
Address: Jalan Malioboro 52 58 Suryatmajan Danurejan, 52 58 10 5, Yogyakarta, 55001, ID

10/10

Exceptional

09 Jul 2026

EDWARD

Great location and very helpful and friendly staff.

10/10

Exceptional

22 Jun 2026

Keren

We are a family of 5 from US traveling in Indonesia. The level of service we recieved in Novotel hotel was far beyond what we can imagine. My husband got sick and they were so helpful. The hotel is clean, very centric. I'd recommend to anyone!!

Friends_and_family Family

10/10

Exceptional

04 Jun 2026

Grace

Clean room, staff so helpfull, breakfast more food

Partner

10/10

Exceptional

25 May 2026

pappu

It was clean and staff was friendly

8/10

Excellent

25 Apr 2026

Roz

Lovely rooms with plenty of space, comfy seating and very comfy bed. Useful to have kettle, fridge and microwave. Aircon was not directly pointing to the bed so that was nice. Unusual position/ door to bathroom but not bad. As usual shower head was floppy but plenty of hot water.
10th floor cafe/pool was nice. Food etc was ok but service very slow.
Location perfect for exploring near central area. Would recommend.

Partner

6/10

Pleasant

17 Apr 2026

Martin

The hotel was ok. We had an issue with our room which was not well cleaned but once we told them they quickly changed us to a new one. We had a sunrise excursion and they made our breakfast beforehand so we could have something to eat. The hotel was very good located next to a mall. I would stay here again, I stayed at many Novotels and this is the only one I had an issue with the cleaning but they were fast to solve it and very accommodating, so I would come back

Partner

10/10

Exceptional

03 Apr 2026

Danny

Fantastic location just one block from Malioboro Plaza and the vibrant shopping street. The staff were exceptionally attentive and helpful, making the stay even more enjoyable. Breakfast was excellent, offering a great start to the day.

Partner

10/10

Exceptional

07 Mar 2026

But-Yau

The shops and the shopping malls are very closed by . The staffs are very friendly .
The only thing the hotel need to fix is changing the thin toilet paper to better one.

Partner

10/10

Exceptional

03 Mar 2026

Rodhan

My recent stay at Novotel Suites Yogyakarta Malioboro was truly one of the best hotel experiences I have had in Indonesia. From the moment I arrived until the day I checked out, everything exceeded my expectations. The hotel perfectly combines modern luxury, Javanese hospitality, comfort, and an unbeatable location right in the heart of Yogyakarta. The first impression matters, and this hotel did not disappoint. The check-in process was smooth, fast, and professional. The staff welcomed me with genuine smiles and warm Indonesian hospitality. They were polite, helpful, and always ready to assist with any questions.

Every staff member I met — from the reception team to housekeeping and restaurant staff — showed excellent service standards. They made me feel valued and respected as a guest. If you need help with tours, transportation, or recommendations, they are very knowledgeable and supportive. Thank you so much Rodhan gurung and Kunsang gurung 😆😆😆

Friends

10/10

Exceptional

07 Feb 2026

Sebastian

Excellent staff at the front desk and in the breakfast hall.

Leisure Family

8/10

Excellent

22 Jan 2026

BIN MOHAMAD ALI

staff quick response on my request
room tidy and big

Leisure Family

10/10

Exceptional

26 Dec 2025

NHAN

Location is fantastic, right smack at Jl Malioboro, 10-min walk from the train station, 15-min walk to Mbah Satinem (you gotta eat her breakfast! truly good, not just for the sentimental reasons). We stayed for 5-nites and got a few check-out gifts, which I have never received from any hotels that I've stayed at (nada from Westin, Marriott, Hilton, Ritz, ever!). The only complaints are pricey foods/drinks at poolside areas. There are free-to-use bikes onsite. No issues encountered during the stay, happy with the services!

Leisure Family

10/10

Exceptional

20 Dec 2025

Nuril

We had a great times while we were there, was easy access to go to Malioboro and enjoyed the streets food and the staff were very friendly and definitely we’re coming back soon.

Leisure Family

10/10

Exceptional

16 Oct 2025

mohammed

Everyone and everything is great. Zalfa at check in was par excellence and also helped in making train reservation for me. The area is bustling with stores, live music bands, food, horse carriages and what not. Excellent area to stay in. Zalfa also helped in extending our stay for one more night. Highly recommend.

Leisure Partner

6/10

Pleasant

07 Oct 2025

Wilsa

Kebersihan perlu ditingkatkan, dan kondisi kamar terasa lebih tua serta tidak sesuai dengan foto di iklan

Friends_and_family Family

10/10

Exceptional

31 Aug 2025

Verified traveler

Awesome

Amazing service. Good breakfast buffet. Everyone was so nice and accommodating.

Friends_and_family Friends

6/10

Pleasant

01 Aug 2025

Alice

Good location near Malioboro street. Hotel is on the older side. Room is not cleaned well - still has dust and uncleaned bathroom. Mattress not as comfortable as expected.Have the basic room amenities, but can request.

Leisure Family

10/10

Exceptional

24 Jul 2025

Patricia

Staff was very friendly and helpful. The room was spacious, clean and quiet. Breakfast was good and the hotel was within walking distance to both attractions and shopping.

Leisure Self

8/10

Excellent

09 Jul 2025

Chris

The hotel was fine. The room was good value. Breakfast was OK. The mall next to the hotel has few interesting shops but does have a couple of useful supermarkets. Walking around is hard with all the motorbikes taking up the road and footpaths but that is generalised and not specifically the hotel's issue. All in all reasonable value for a quick stay.

Leisure Self

10/10

Exceptional

20 May 2025

Patrick

I mention names of employees here, hoping they do get recognition,--nobody solicited me for this review.

I stayed at this hotel for five days and was pleasantly surprised by how much it offered, especially for the price. While the building is older, it’s very well maintained, and the rooms are clean with comfortable beds, crisp white sheets, and towels. I had one of the more affordable rooms, but the large east-facing windows offered stunning views of the city and mountains.

If you do nothing else, visit the rooftop pool and restobar on the 10th floor—even if you’re staying elsewhere. The views, breeze, and relaxed atmosphere make it a destination. The staff up there were exceptional—shoutout to Andre, Made, Upay, Rhe, and Bhuda. Friendly, honest, and passionate about what they do. I even met the GM and the Chef on two occasions—not drinking, but personally checking in on guests, which says a lot about their commitment.

Breakfast is worth including in your booking. There's a wide selection, an outdoor smoking area, and a relaxed setting. The Wi-Fi worked seamlessly for five days straight without needing to log in repeatedly, which is rare. Security was strong and consistent, giving me peace of mind during my stay.

A big plus was the list of recommended local restaurants provided at check-in—extensive menus, great food, and nearby. Ironically, the service at those restaurants didn’t match the high-quality service I got at the hotel.

Location-wise: Great

Leisure Self

10/10

Exceptional

30 Apr 2025

bambang

all crew so friendly, we feel safe

Friends_and_family Family

10/10

Exceptional

13 Mar 2025

John

an oasis with good location

Leisure Partner

10/10

Exceptional

09 Mar 2025

Robert

Great location close to food stalls and mall, staffs are accommodating, pool bar is nice and large. Room is nice and roomy.

Leisure Partner

10/10

Exceptional

26 Feb 2025

Richard

Nice location in the heart of the city. I appreciated the nearby street food vendors. The facility could us a minor refreshing, but that didn’t bother me as I was too busy enjoying my stay.

Leisure Self

10/10

Exceptional

22 Feb 2025

Harry

Novotel is a very attractive modern and clean hotel, located right off Malioboro, and in close proximity to the train station and the Malioboro mall. My room was very appealing and comfortable, and the staff were so friendly and helpful. I would certainly stay here again.

Leisure Self

8/10

Excellent

21 Jun 2024

Krista

Staff was friendly and helpful. They promptly fixed a problem with our aircon. Good breakfast buffet. The rooms are not super soundproof, and we could hear the family next door quite late at night. The light switch situation was a little mystifying. Walkable from the train station if you can figure out which exit to use (we did not).

Leisure Family

10/10

Exceptional

03 Jun 2024

Bouaphanh

very good.

Leisure Partner

10/10

Exceptional

21 May 2024

federico

Muy bien el hotel, un gusto hospedarse allí. Desayuno muy completo y sabroso, staff súper amable. Cama cómoda. Excelente ubicación, cincuenta metros de jalan Malioboro. Gratísima sorpresa, esperaba menos.

Business

10/10

Exceptional

29 Apr 2024

Heng

Short trip in Yogjakarta

excellent location with friendly service

Self

10/10

Exceptional

09 Apr 2024

Marcela

Very friendly and helpful staff, rooms were comfortable, but food was not great

10/10

Exceptional

19 Feb 2024

Muhammad Shamin

The staff there were very nice and kind. Room was very clean. Location is great, near to shopping mall and markets. Everything was good including the morning breakfast.

Leisure Family_with_children

6/10

Pleasant

28 Jan 2024

Fawziyah

The let down for this property was the cleanliness, on arrival there was a cookie in the power socket next to the bed closest to the door and the bathroom also lacked cleanliness. The nooks and crannies of the toilets can easily be cleaned with some bleach and elbow grease, and same with the shower. I imagine the housekeeping staff do not get enough time to do so which is a shame as the facilities outside of the room were very clean and well maintained. Breakfast was good and had a large selection of foods. I would have liked to see food items get refilled more frequently as the pasta always seemed to be empty. The staff in all areas were very nice. I got very sick and they called for a doctor to attend the property for further assistance (check up cost about 350k IDR and medications about 450K IDR) which were paid directly to the doctor and no extra cost was applied by the hotel staff. On the same note it’s unfortunate the state of the bathroom was not very inviting during this time as the grime made me feel even more sick and queasy on sight. The hotel staff called to check in on me the next day which was appreciated. My partner spent a lot of time at the rooftop bar and loved the live music and bar tending staff and would recommend spending some time up there if you do stay here.

Leisure Partner

10/10

Exceptional

26 Dec 2023

Gopakumar

Near the Malioboro where all action is.

Leisure Partner

2/10

Poor

20 Sep 2023

Chang Ming, Carey

From check-in to breakfast area to check-out, the service staff are all horrible.

1. Unattentive front desk staff that do not even take notice of you.
2. Breakfast service staff that argues with guests. I asked for the manager to attend to me. Waited for half an hour, service manager was nowhere to be see.
3. Upon checking out they asked how was my stay, i told them it was horrible and they just thanked me for my stay. No service recovery and they just waved me off.

I have been to the Novotel chain multiple times but this Novotel is the absolutely worst! You are definitely better off going to other hotels in the area. Because of the horrible experience I had here, I might stay clear of the entire Novotel chain. I would advise other travellers to think twice especially for this hotel. Highly disappointing!

Business_and_leisure Self

10/10

Exceptional

12 Sep 2023

EMMA

Cuci was very nice and assisted us for the tours in Yogyakarta.

Leisure Family

8/10

Excellent

11 Sep 2023

Kuan Hock

Room is clean. Breakfast is good. Walking distance to Jalan Malioboro.

Leisure Family_with_children

4/10

Poor

25 Jul 2023

Priscila

We switched our stay from Marriott to Novotel thinking about location. We booked nearly 3 months ahead for 2 non-smoking rooms and with sofabed. When we arrived we got 2 smoking rooms telling us the hotel is full. Then sofabed received no bedding even though I confirmed a few hours before again (they charge for extra bedding). The bathroom and hotel room floor was dirty. The worst part is that there was large mold coming out of the wall which would be a hazard anywhere else. So they still said no other room available until we went downstairs and showed a picture. The next room was non smoking, but the mold on the wall was just patched up with pieces of wall paper. The front desk never asked if everything was ok afterwards nor greet when we come in. Definitely different then other Novotels and Marriotts where we usually stay.
The restaurant staff was great and attentive! Wish there was a separate rating for that.

Leisure Family

10/10

Exceptional

30 Jun 2023

Melanie

Brilliant hotel

Wonderful hotel, great location, lovely room, amazingly comfy bed, brilliant bar with great food and music and lovely pool. One of the best hotels have ever stayed in!

Partner

10/10

Exceptional

21 May 2023

BISWAJIT

Just beside the jogja railway station & starting of malioboro road. Superb location, good view of the city & surroundings. Gr8 breakfast, nice room. Only the bathroom doors are designed little awkward. Rest all are absolutely superb. Just go for it.

Leisure Family_with_children

8/10

Excellent

16 Feb 2023

Chieh Chen

3nights stay

Overall is good. Staffs are friendly, breakfast is good. Bathroom clean is a bit lack. Amenities not enough. Be aware that prayer broadcasts wake you up early morning at 4am.

Partner

10/10

Exceptional

25 Jan 2023

MURIANIWATI

The rooms is beautiful and clean. The staffs are all excellent especially Ms. Fitria (Front Desk Manager), Francisco, Windhu. Location is very strategic. Breakfast buffet spreads are excellent. I will give this hotel 6 STARS. Especially to Ms. Fitria our sincere gratitude as she had assisted especially when my 7 years old boy was hospitalized there. The hotel assist us from the transport to the discharged transition while we are there. Thank you once again. Strongly recommended this hotel & will surely return for our next trip.

Leisure Family_with_children

10/10

Exceptional

17 Oct 2022

Daniel

The location on Malioboro made it convenient to walk and see sights.

Leisure Self

8/10

Excellent

10 Oct 2022

Anhha

Right in the center of Malioboro. Staffs are friendly and very helpful.

Leisure Friends

10/10

Exceptional

31 Jul 2022

Leonard

Clean, new, modern

Leisure

6/10

Pleasant

07 Jul 2022

Elizabeth

Mold everywhere in our room

10/10

Exceptional

17 Jun 2022

Zaldy

Hotel is modern, room is very clean and spacious plus the location is very good.
Microwave is available.
Staff is very helpful and courteous.
Breakfast had so many variations but the hot tea was not hot and no knife available which we found a bit strange. We had a wonderful stay!

Leisure Partner

10/10

Exceptional

21 Dec 2021

KuljitSingh

Very good location, courteous staff , Nice buffet breakfast and Easy checkin/checkout

Friends_and_family Family

8/10

Excellent

22 Mar 2021

Rusdiana

Room was clean but I the housekeeping staff forgot to give us