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Star Plaza Hotel

Pangasinan · Philippines

A.B. Fernandez Avenue, Dagupan City, PangasinanView location

7.4/10Very good141 Reviews
Cleanliness7.8/107.8
Service8.0/108.0
Comfort6.6/106.6
Condition7.0/107.0
Location6.0/106.0
Neighborhood6.8/106.8
Amenities7.4/107.4
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Star Plaza Hotel

Enjoy a relaxing stay at Star Plaza Hotel in Dagupan, conveniently located within a 15-minute walk of Dagupan City Plaza and Nepo Mall. Indulge in onsite massages or take advantage of amenities such as complimentary Wi-Fi and a hair salon.

The hotel offers two dining options, including Star Ocean serving Chinese cuisine, and room service during limited hours. A complimentary full breakfast is served daily from 7 AM to 11 AM. Unwind with your favorite drink at the bar/lounge.

Business travelers will appreciate the business center, complimentary newspapers, and dry cleaning/laundry services. Free self-parking is available onsite. The 86 air-conditioned guest rooms feature flat-screen televisions with cable programming, complimentary Wi-Fi, desks, complimentary newspapers, and phones with free local calls. Private bathrooms are equipped with complimentary toiletries and bidets.

Nearby attractions include Tondaligan People's Park and Calasiao Church.

Read more about this hotelShow less

With a stay at Star Plaza Hotel in Dagupan, you'll be within a 15-minute walk of Dagupan City Plaza and Nepo Mall. This hotel is 1.3 mi (2.1 km) from Tondaligan People's Park and 3.2 mi (5.2 km) from Calasiao Church.

Make yourself at home in one of the 86 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and bidets. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Business facilities
Banquet facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until Anytime
Check-out until 12:00 PM
Minimum check-in age 15

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Cash deposit required Professional property host/manager Pets not allowed Service animals not allowed

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A damage deposit of PHP 1500 will be collected before check-in.

    We have included all charges provided to us by the property.

  • You need to know
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • One child 7 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast.
    • No pets and no service animals are allowed at this property.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards
    • Safety features at this property include a fire extinguisher, a smoke detector, and a security system
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    15
  • Spoken Language

    Filipino

    English

Nearby attractions

Dagupan City Plaza 0.9 km / 0.6 mi
Nepo Mall 1 km / 0.6 mi
Tondaligan People's Park 1 km / 0.6 mi
Annunciation of the Lord Parish 4.4 km / 2.8 mi
Calasiao Church 5.2 km / 3.2 mi
Japanese Garden 7.2 km / 4.5 mi
Bonuan Beach 12.4 km / 7.7 mi
Baywalk 12.4 km / 7.7 mi
Lingayen Beach 14.5 km / 9 mi
Pangasinan Provincial Museum 15.6 km / 9.7 mi
Urduja House 17.1 km / 10.6 mi
Aquatica Marina Water Park 18.1 km / 11.3 mi
Basilica of Our Lady of the Rosary 19.5 km / 12.1 mi
St Ildephonse Church 19.6 km / 12.2 mi
Urdaneta Museum 27.6 km / 17.2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 86
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Room service
  • Laundry service
  • 24-hour securityExtra charge
  • Bellboy service
Show 18 more facilities & services
  • Smoke detector
  • Hotel safeExtra charge
  • Currency exchange facilities
  • Lift access
  • Newspapers
  • Clothes dryer
  • Towels and bed linenExtra charge
  • Bar
  • Restaurant
  • Banquet hall
  • Meeting room
  • Business centre
  • MassageExtra charge
  • Hairdressing salon
  • Breakfast
  • Snacks
  • Non-smoking establishment
  • Minimum check-in age: 15
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • JUNIOR SUITE ROOM WITHOUT WINDOWJUNIOR SUITE • ROOM WITHOUT WINDOWJSU.NW

    Photos are not available for this room type.

    Star Plaza Hotel

    JUNIOR SUITE ROOM WITHOUT WINDOW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    ROOM WITHOUT WINDOW

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.NW

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ROOM WITHOUT WINDOWRoom • ROOM WITHOUT WINDOWROO.NW

    Photos are not available for this room type.

    Star Plaza Hotel

    Room ROOM WITHOUT WINDOW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ROOM WITHOUT WINDOW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NW

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PresidentialSUITE • PresidentialSUI.6S

    Photos are not available for this room type.

    Star Plaza Hotel

    SUITE Presidential

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Presidential

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.6S

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin RIVER VIEWDouble or Twin • RIVER VIEWDBT.RV

    Photos are not available for this room type.

    Star Plaza Hotel

    Double or Twin RIVER VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    RIVER VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.RV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Star Plaza Hotel

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDSSUITE • TWO BEDSSUI.2B

    Photos are not available for this room type.

    Star Plaza Hotel

    SUITE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST

    Photos are not available for this room type.

    Star Plaza Hotel

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PresidentialDOUBLE • PresidentialDBL.6S

    Photos are not available for this room type.

    Star Plaza Hotel

    DOUBLE Presidential

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Presidential

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.6S

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B

    Photos are not available for this room type.

    Star Plaza Hotel

    Double or Twin TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Star Plaza Hotel

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE TWO BEDSRoom • DELUXE TWO BEDSROO.2B-DX

    Photos are not available for this room type.

    Star Plaza Hotel

    Room DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN ROOM WITHOUT WINDOWTWIN • ROOM WITHOUT WINDOWTWN.NW

    Photos are not available for this room type.

    Star Plaza Hotel

    TWIN ROOM WITHOUT WINDOW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    ROOM WITHOUT WINDOW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.NW

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE RIVER VIEWDOUBLE • RIVER VIEWDBL.RV

    Photos are not available for this room type.

    Star Plaza Hotel

    DOUBLE RIVER VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    RIVER VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.RV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ECONOMYDOUBLE • ECONOMYDBL.EY

    Photos are not available for this room type.

    Star Plaza Hotel

    DOUBLE ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM TWO BEDSFAMILY ROOM • TWO BEDSFAM.2B

    Photos are not available for this room type.

    Star Plaza Hotel

    FAMILY ROOM TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Star Plaza Hotel

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Star Plaza Hotel

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin ROOM WITHOUT WINDOWDouble or Twin • ROOM WITHOUT WINDOWDBT.NW

    Photos are not available for this room type.

    Star Plaza Hotel

    Double or Twin ROOM WITHOUT WINDOW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    ROOM WITHOUT WINDOW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.NW

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ROOM WITHOUT WINDOWDOUBLE • ROOM WITHOUT WINDOWDBL.NW

    Photos are not available for this room type.

    Star Plaza Hotel

    DOUBLE ROOM WITHOUT WINDOW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ROOM WITHOUT WINDOW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NW

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Star Plaza Hotel

7.4
Very good
141 Reviews
Cleanliness
7.8 /10
Service
8.0 /10
Comfort
6.6 /10
Condition
7.0 /10
Location
6.0 /10
Neighborhood
6.8 /10
Amenities
7.4 /10
75 reviews shown
10/10
Exceptional
16 Jun 2026
Ernesto
So clean and staff were very accommodating
10/10
Exceptional
07 Jun 2026
Benedict
The staff at all levels make the experience excellent
Partner
10/10
Exceptional
05 Jun 2026
Benedict
Have extended because we have enjoyed ourselves
Partner
6/10
Pleasant
02 Jun 2026
Amin
Just on this time
Partner
8/10
Excellent
14 May 2026
Mary
No comment but breakfast was goidv
Self
10/10
Exceptional
17 Apr 2026
Merriam
I enjoyed my stay. Thank you.
8/10
Excellent
10 Apr 2026
Jomar
it was okay.
Partner
2/10
Poor
27 Mar 2026
Lourdes
No hot water, lots of insects crawling,
6/10
Pleasant
25 Mar 2026
Genebeth
Everything is down sizing
Friends
10/10
Exceptional
18 Mar 2026
Daniel
This hotel is AMAZING for the price. The staff are very nice, breakfast was very tasty, and I WILL stay again and again! ☺️☺️
Partner
4/10
Poor
17 Mar 2026
Jun
Messy washroom, room have cockroaches, tiny rooms or pick a little bigger one but no window. Only fine thing I can give to this hotel is the breakfast more particularly their milk fish. Hot chocolate is good but not enough to drink while having your breakfast - too little.
Family
10/10
Exceptional
05 Mar 2026
Benedict
My wife and I are retired and spend much of our time travelling and staying in differnt hotels. By far, Star Plaza has been the most consistently best hotel we have stayed in.
Friends_and_family Family
10/10
Exceptional
05 Mar 2026
Benedict
My wife and I extended our stay because we enjoyed our stay.
Friends_and_family Family
10/10
Exceptional
24 Feb 2026
Benedict
Great staff throughout the hotel
Friends_and_family Family
10/10
Exceptional
17 Feb 2026
Luke H
Very Good
Family_with_children
4/10
Poor
07 Feb 2026
Luisa
Dangerous hot tub. Slip and fall hazard. No hand rails, feet safety. Water pressure was ver low. I was itchy while in the room so was my nephew.
Leisure Family
10/10
Exceptional
03 Jan 2026
Benedict
Clean, safe and great service including restaurant.
10/10
Exceptional
02 Jan 2026
Benedict
Great room with excellent service even through the super busy Christmas and New Year functions.
Partner
8/10
Excellent
30 Dec 2025
Amin
Good place
10/10
Exceptional
27 Dec 2025
Benedict
My wife and I are so impressed with The Star Plaza Hotel that we chose to spend both Christmas and New Year here.
Partner
6/10
Pleasant
24 Dec 2025
Rodney Jay
Breakfast was ok
Leisure Family
6/10
Pleasant
12 Dec 2025
Romeo
Make sure you provide instruction on how to operate the shower head.
10/10
Exceptional
05 Dec 2025
Richard
Everything was good.
8/10
Excellent
14 Nov 2025
Paul
Room cleanest and location...
Partner
10/10
Exceptional
05 Oct 2025
Jose
Impressive room. Very good customer service.
Leisure
6/10
Pleasant
18 Sep 2025
Amin
Great staff
Business_and_leisure Family
8/10
Excellent
15 Sep 2025
Amin
Thank You to Staff
Business_and_leisure Family
10/10
Exceptional
09 Aug 2025
Benedict

Regular Visitors - Always Good


My wife and I visit every two months or so and are always impressed with our stay. We even extended for an extra night.
Partner
10/10
Exceptional
10 Jun 2025
Benedict
My car had a slow puncture due to a nail that had embedded itself on the drive to Dagupan. The hotel staff went above and beyond to help me get it all fixed in under an hour.
Partner
10/10
Exceptional
09 Jun 2025
Benedict
Multiple stays at the Star Plaza by choice and self paid - not block or conference paid. Always an enjoyable time and will return again in two months.
Partner
8/10
Excellent
31 May 2025
OLIVIA
The presidential room that I booked was roomy and updated the bathroom was huge I gave it 10 out of 10. Room service was excellent I gave them 10 of 10. The breakfast dining room I gave it 3 out of 10. They get low scores because they can’t handle the pressure of huge crowds. We ended up with a rude waitress that she spills my food when she served it. She puts her finger inside my glass when she grab it to put water that my husband and I refuse to drink the water it’s grossed, she needs to learn how to hold your glass. And we keep asking her for another cup of coffee she keeps ignoring us it took me 3 times to ask her to give us a simple cup of coffee.
Partner
4/10
Poor
03 May 2025
Marita
We stayed in the hotel for 2 days and availed the KTV as well for family gatherings on our first day of our stay and at first they offered the cheapest KTV room which only good for 8-10 persons they said which I am looking for the biggest one but they said it’s all fully booked already.But as soon as my family started coming they’re waiting for our order and of our I limit what I invited because of the capacity limit they said for our reservation.As I started ordering foods they said they could move us to the biggest area and I started wondering as they said it’s already fully booked.Went to our room for a bit and when I came back my sibling was already transferred to a bigger place.I said to the staff
Partner
10/10
Exceptional
06 Apr 2025
Luz
The parking is only a little of an issue. We stayed for more than 10 days. Very good staff assistance. Beautiful lobby. Great breakfast!
Business Family
6/10
Pleasant
06 Apr 2025
Marilou
The hotel is outdated.
The elevators are not well ventilated.
10/10
Exceptional
22 Mar 2025
Benedict

The Best Place To Stay in Dagupan

This was our 6th stay and we intend to make it a more regular place to visit as we have retired. Previously we found that we had to drive out to find good eateries but recent developments have led to multiple options close by.
Partner
8/10
Excellent
19 Feb 2025
Euclif
Price for overnight
8/10
Excellent
19 Feb 2025
Euclif
Great location to get around the city and excellent food service at the star restaurant
Leisure
6/10
Pleasant
06 Feb 2025
fernando
Only hotel in the area
8/10
Excellent
26 Jan 2025
Gener
Went to the resto on 2nd floor and sat on one of the tables. Been there for 5 mins but no one asked me on my orders. Staff just passed by me. So I left and just bought balut downstairs (no nearby eateries or 7-11.)
Business
4/10
Poor
26 Jan 2025
Stephen
Will not book again.
Leisure Partner
10/10
Exceptional
25 Jan 2025
Caroline
Professional and courteous staff. Really good restaurant on property. Cleanliness of the room and common areas and accessibility to commercial areas. Will definitely be coming back. 5 Star!
Leisure Self
6/10
Pleasant
22 Jan 2025
Raquel
Lumpy and very uncomfortable bed, pillows were flat, towels seem dirty and smelly
6/10
Pleasant
22 Jan 2025
Raquel
Pillows were uncomfortable, towels seem dirty, bed was very unconfortable
Leisure Family
10/10
Exceptional
12 Jan 2025
Jeanette
thank you very much for the great accommodation, staff friendly very helpful see you again on my next vacation
Business_and_leisure Family
10/10
Exceptional
25 Dec 2024
Mohamed
Great location and transportation was good
Leisure Friends
10/10
Exceptional
18 Nov 2024
john douglas
All good note no hairdryers shower water temp low no kettles in room you need to ask for hot water in flask serivce very good food wow a good stay they should drop the 4paso extra for a window room.
Leisure Partner
10/10
Exceptional
08 Jul 2024
Luke
Stay at the Star Plazs often when in Dagupan.
Business_and_leisure Family_with_children
10/10
Exceptional
28 May 2024
Chris
The room was great. Facilities were good. The bathroom and shower were very nice. Parking is tight, but then it's not bad compared to everywhere else around.
Leisure Partner
6/10
Pleasant
23 May 2024
fernando
Budget hotel and convenient
Business_and_leisure Self
8/10
Excellent
19 May 2024
Dann Raven
Very good hotel, but everything has a price, even the simple things like bottled water
10/10
Exceptional
09 Mar 2024
RAMIRO
Great location
8/10
Excellent
20 Feb 2024
Minda
Room was clean, staff very helpful and friendly
Friends_and_family Family
10/10
Exceptional
23 Jan 2024
Benedict

Perfect for our needs

Second stay at this hotel and I couldn't have asked for better.
Partner
6/10
Pleasant
20 Jan 2024
Zenaida
Noisy in the early evening. One employee from the check in area is not pleasant. The security guards are very polite, so the handsome guys that brings your luggage’s up stairs. Breakfast personnel’s are polite and kind. Hopefully the water flow in the bathroom sink is very, very poor. Needs re-adjustment of fixing to maybe better flow.
10/10
Exceptional
07 Jan 2024
AmaliA
Good stay
Family
8/10
Excellent
10 Dec 2023
Patrick

Courageous act

The stay is awesome . Hotel is clean and staff is friendly and helpful. One incidence demonstrates the staff quick reaction and bravery , we were locked out of our room and a hotel staff came to our rescue immediately . As the door cannot be opened ( latch accidentally locked from inside ) . We are staying at level 4, The staff went over our friend room who is next door , jumped over the balcony into our balcony , risking his life , went into our room and open the door for us . We are so thankful that he didn’t have 2nd thought and risk his life just to open the door for us
Friends_and_family Friends
8/10
Excellent
24 Sep 2023
Nathan
Excellent food. Good bangus and iced coffee
⭐⭐⭐⭐⭐
Leisure Partner
8/10
Excellent
24 Jun 2023
Arlen
Good
Leisure
6/10
Pleasant
24 May 2023
Seth

Kind and friendly staff

The staff was kind and friendly. The bed was comfortable. The comfort room was a little dirty.
The food was average. I was surprised to see shark fin on the dinner menu.
Friends_and_family Friends
6/10
Pleasant
18 Jan 2023
Verified traveler

Needs to be improved

The room that i was given did not have any shelving available in the restroom. There are no places to put your personal items. The complimentary toothpaste given by the hotel is sealed so tight that it's almost impossible to open. From the room i heard all the other rooms doorbells when they are being rang by the staff in the hotel.
Business Friends
10/10
Exceptional
13 Jan 2023
Noel
Newly renovated and I like it!
Leisure Self
8/10
Excellent
01 Oct 2022
ROGER
Very friendly staff
Leisure Self
10/10
Exceptional
19 Jan 2022
Michael
Hotel is nice and staff is very accommodating. It is located along a busy street during the day and early evening but noise in the room isn’t distracting.
Leisure Partner
10/10
Exceptional
01 Aug 2020
Mark Anthony
amazing . Foods are okay
Business Family
8/10
Excellent
21 Feb 2020
Verified traveler

Service Above the Norm

We were awake earlier than breakfast hours due to our travel schedule, but the hotel was nice enough to accommodate our group by putting it out before normal hours!
Business
8/10
Excellent
04 Jan 2020
Arsenia
Location and food was excellent.
Leisure Family
4/10
Poor
11 Oct 2019
Verified traveler
The hotel in general was dirty and very run down. Decor is very dated. The rooms are very noise with 20+ year of air conditioning making significant noise and endless traffic. Renervations are underway but should have been done years ago.
Friends_and_family Family
6/10
Pleasant
20 Sep 2019
Verified traveler
Welll located in the center of town but the decor is very dated. Rooms in a state of disrepair with wall paper and paint pealing. One small light in a dark and cramped bathroom with insufficient light to see enough to even shave properly. The air conditioning is very old and very loud making it difficult to sleep. No access to an iron in the room.
Limited menu in the dinning room becomes very boring on your third day.
However well overdue renovations are underway.
Business_and_leisure Partner
8/10
Excellent
25 Apr 2019
Amutan

Fair stay

Fair
Family
2/10
Poor
04 Jan 2019
Verified traveler
Place is dirty I believe, in my first night. I had insects bites. Bedbugs I believe. It is so itchy and made marks on my right below ear and on my tummy as I lay down on tummy. My daughter had some too on her arms. Afraid to get other we didn’t get back. And we check out on the other night.
I can I refund what I paid. We only stayed a night in that hotel. Thank you
Leisure Family
4/10
Poor
06 Nov 2018
Airwind
It’s dissatisfy esp of the cleanest in the glass and first day stay has the sitcom stop every 5minutes
6/10
Pleasant
03 Nov 2018
Airwind
Unluck of clining,esp the glass that using for dringking .its not clean and the shower hard to get the hot water ....
4/10
Poor
30 Jul 2018
Verified traveler

Not happy

The place is not well kept and the bathroom was dirty and unsatisfactory.
Family
10/10
Exceptional
23 Jul 2018
margie
close to shopping center, food is great and staffs are nice.
4/10
Poor
01 May 2018
Maria

Hotel that charge extra pillow,towel,face towel,et

only one pillow per person and I was charge for requesting xtra pillow also no face towel available only to pay again if you request one. A/C was very noisy. Everything you request I have pay like another towel. It should be nice if I have to select my own breakfast meal.
Family

Location & surroundings

Star Plaza Hotel
A.B. Fernandez Avenue, Dagupan City, Pangasinan, Dagupan, Philippines

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Star Plaza Hotel

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