I book for Sunday Aug 2-3 a one day stay our email stated that our room would be ready at 3 my family and I got to the hotel at 4pm and our room was NOT ready and that our room would be on the other side of hotel. And that we could go take a shuttle After one and half hour later our room was ready (I believe because at this point I was frustrated and ask at the help desk)
I dislike the fact that this was promoted as a family resort but we had to walk past all this smoking areas and the family pool area was small it was super crowded. I left very disappointed and I wouldn’t not recommend this place as a family resort to my family and friends.














































