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Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
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7.2/10Very good25 Reviews
Cleanliness7.4/10 7.4
Service7.4/10 7.4
Comfort6.8/10 6.8
Condition7.0/10 7.0
Neighborhood7.4/10 7.4
Amenities9.2/10 9.2
See all ratings- Business hotels
- Hotels with spa
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Hotel Polo Towers Shillong
Polo Towers Shillong is a premium hotel conveniently located near the city center, just 1 km from Shillong Bus Stand, 35 km from Shillong Airport, and 103 km from Guwahati Railway Station.
The hotel offers well-appointed rooms equipped with modern amenities including air conditioning, flat-screen TVs, minibars, tea/coffee-making facilities, and complimentary Wi-Fi. Guests can enjoy a range of facilities such as a fitness centre, terrace, bar, 24-hour front desk, travel assistance, car rental, and luggage storage.
Dining options include Ginger, the hotel's multi-cuisine restaurant serving Indian, Continental, and Chinese delicacies, with room service also available for added convenience.
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Located in Shillong (Police Bazar), Hotel Polo Towers Shillong is within a 15-minute walk of Wards Lake and India Orchidarium and Botanical Garden. This spa hotel is 0.8 mi (1.3 km) from Jawaharlal Nehru Stadium and 1 mi (1.6 km) from Golf Links Shillong.
Make yourself at home in one of the 51 guestrooms featuring minibars and flat-screen televisions. Cable television is provided for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Shillong? This hotel has 500 square feet (46 square meters) of space consisting of conference space and 3 meeting rooms.
A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
2:00 PM
Check-in until
10:30 PM
Check-out until
12:30 PM
Minimum check-in age
18
Hotel policies
No cribs (infant beds) available
Professional property host/manager
Pets not allowed
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- Contactless check-in and contactless check-out are available.
-
Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
-
Minimal age
18
-
Optional fees
- Fee for buffet breakfast: approximately INR 600 for adults and INR 600 for children
- Airport shuttle fee: INR 6000 per vehicle (maximum occupancy 4)
- Airport shuttle fee per child: INR 6000 (up to 6 years old)
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: INR 5000.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
Hindi
English
Nearby attractions
Wards Lake
0.7 km / 0.5 mi
India Orchidarium and Botanical Garden
0.9 km / 0.5 mi
Jawaharlal Nehru Stadium
1.2 km / 0.7 mi
Golf Links Shillong
1.4 km / 0.9 mi
Cathedral of Mary Help of Christians
2.5 km / 1.5 mi
Don Bosco Center for Indigenous Cultures
2.9 km / 1.8 mi
Spread Eagle Falls
2.9 km / 1.8 mi
Thrills Fun Park
5.9 km / 3.7 mi
Marai Cave
5.9 km / 3.7 mi
Sweet Falls
7.1 km / 4.4 mi
Umiam Lake
7.5 km / 4.7 mi
Elephant Falls
11.1 km / 6.9 mi
Shillong Peak
11.7 km / 7.3 mi
Mawsmai Cave
49.5 km / 30.8 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 51
- hotel
- American Express
- MasterCard
- Visa
- Car parkExtra charge
- Key Collection
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Car hireExtra charge
Show 31 more facilities & services
- Airport ShuttleExtra charge
- Room serviceExtra charge
- Laundry service
- Multilingual staff
- 24-hour securityExtra charge
- Bellboy serviceExtra charge
- Hotel safe
- Lift access
- Shop
- GardenExtra charge
- Terrace
- Concierge
- Newspapers
- Luggage room
- Clothes dryer
- Grill/BBQ
- Towels and bed linenExtra charge
- Café
- Bar
- Restaurant
- Smoking areaExtra charge
- Conference room
- Meeting room: 3
- Business centre
- TV lounge
- NightclubExtra charge
- MassageExtra charge
- Hairdressing salonExtra charge
- Spa centreExtra charge
- Non-smoking establishment
- FitnessExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
HB
Half Board
Usually includes breakfast and one additional meal.
RO
Room Only
Accommodation only. Meals are usually not included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
TWIN PREMIERTWIN • PREMIER • 1 Bedroom • 19 m²TWN.PE
Photos are not available for this room type.
Room overview
Non-smoking room- Room size
- 19 m²
- Occupancy
- Guests: 1–4 • Adults: max. 3 • Children: max. 1
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- PREMIER
Adult and child limits apply within the room's total guest limit.
Room amenities
- Desk
- Bathroom
- Shower
- TV
- Tea and coffee making facilities
- Wi-fi
- Toiletries
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Polo Towers Shillong
TWIN PREMIER
Room photos
Photos are not available for this room type.
Room overview
Non-smoking room- Room size
- 19 m²
- Occupancy
- Guests: 1–4 • Adults: max. 3 • Children: max. 1
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- PREMIER
Adult and child limits apply within the room's total guest limit.
Room code: TWN.PE
Room amenities
- Desk
- Bathroom
- Shower
- TV
- Tea and coffee making facilities
- Wi-fi
- Toiletries
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXE QUEEN BEDDOUBLE • DELUXE QUEEN BEDDBL.DX-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Polo Towers Shillong
DOUBLE DELUXE QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE PREMIER QUEEN BEDDOUBLE • PREMIER QUEEN BED • 1 Bedroom • 19 m²DBL.PE-QN
Photos are not available for this room type.
Room overview
Non-smoking room- Room size
- 19 m²
- Occupancy
- Guests: 1–4 • Adults: max. 3 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- PREMIER QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Desk
- Wi-fi
- Tea and coffee making facilities
- TV
- Shower
- Bathroom
- Toiletries
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Polo Towers Shillong
DOUBLE PREMIER QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
Non-smoking room- Room size
- 19 m²
- Occupancy
- Guests: 1–4 • Adults: max. 3 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- PREMIER QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.PE-QN
Room amenities
- Desk
- Wi-fi
- Tea and coffee making facilities
- TV
- Shower
- Bathroom
- Toiletries
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE PresidentialSUITE • Presidential • 1 Bedroom • 33 m²SUI.6S
Photos are not available for this room type.
Room overview
Non-smoking room- Room size
- 33 m²
- Occupancy
- Guests: 1–4 • Adults: max. 3 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- Presidential
Adult and child limits apply within the room's total guest limit.
Room amenities
- Smoke detector
- Desk
- Toiletries
- Wake-up service
- Wi-fi
- Safe
- TV
- Shower
Show all 10 amenities
- Bathroom
- Soundproof room
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Polo Towers Shillong
SUITE Presidential
Room photos
Photos are not available for this room type.
Room overview
Non-smoking room- Room size
- 33 m²
- Occupancy
- Guests: 1–4 • Adults: max. 3 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- Presidential
Adult and child limits apply within the room's total guest limit.
Room code: SUI.6S
Room amenities
- Smoke detector
- Desk
- Toiletries
- Wake-up service
- Wi-fi
- Safe
- TV
- Shower
- Bathroom
- Soundproof room
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 25 m²DBL.ST
Photos are not available for this room type.
Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 1–4 • Adults: max. 3 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Desk
- Toiletries
- Wi-fi
- Tea and coffee making facilities
- TV
- Shower
- Bathroom
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Polo Towers Shillong
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 1–4 • Adults: max. 3 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
Room amenities
- Desk
- Toiletries
- Wi-fi
- Tea and coffee making facilities
- TV
- Shower
- Bathroom
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO PresidentialSTUDIO • PresidentialSTU.6S
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- Presidential
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Polo Towers Shillong
STUDIO Presidential
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- Presidential
Adult and child limits apply within the room's total guest limit.
Room code: STU.6S
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin PREMIERDouble or Twin • PREMIERDBT.PE
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- PREMIER
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Polo Towers Shillong
Double or Twin PREMIER
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- PREMIER
Adult and child limits apply within the room's total guest limit.
Room code: DBT.PE
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO EXECUTIVE KING BEDSTUDIO • EXECUTIVE KING BEDSTU.EJ-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- EXECUTIVE KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Polo Towers Shillong
STUDIO EXECUTIVE KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- EXECUTIVE KING BED
Adult and child limits apply within the room's total guest limit.
Room code: STU.EJ-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE EXECUTIVESUITE • EXECUTIVE • 1 Bedroom • 40 m²SUI.EJ
Photos are not available for this room type.
Room overview
Non-smoking room- Room size
- 40 m²
- Occupancy
- Guests: 1–4 • Adults: max. 3 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Room amenities
- Shower
- Desk
- Toiletries
- Wi-fi
- Tea and coffee making facilities
- TV
- Bathroom
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Polo Towers Shillong
SUITE EXECUTIVE
Room photos
Photos are not available for this room type.
Room overview
Non-smoking room- Room size
- 40 m²
- Occupancy
- Guests: 1–4 • Adults: max. 3 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Room code: SUI.EJ
Room amenities
- Shower
- Desk
- Toiletries
- Wi-fi
- Tea and coffee making facilities
- TV
- Bathroom
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Hotel Polo Towers Shillong
16
reviews shown
sanjay
Excellent
We family of four stayed for 3 days and it was really much enjoying experience as rooms were neat clean and spacious. Service was excellent. Morning breakfast was having adequate varities . They arranged for us separate space in another room since hall was full. Dinner buffet option available wirh good menu at reasonable cost. Overall nice experience and surely will visit again.
Verified traveler
money & time
Hotel staff are very uncooperative. They don't take food orders properly and blame us for their fault. The room badly maintained. Room 205 in which we were staying, the bathroom door wouldn't close from outside. When we asked the staff to fix it, the repairwoman attending us told us that it can't be fixed, that's how the door. The door was eventually fixed after notifying the manager again. The morning guard at the parking was very rude and unhelpful.For the money we paid we were expecting a better service.
Verified traveler
An excellent hotel, in a very beautiful area with competent and friendly professionals.
Verified traveler
Small rooms, too noisy and no sense of comfort for guests
Verified traveler
Staff were particularly welcoming and helpful. Restaurant food was superb.
vinaykumar
A great hotel
Excellent hotel, all the staff were very pleasant and helpful. Room was comfortable there was a room heater for cold weather and a.c. for warm. We tried a variety of food and found everything excellent. At the back of the hotel there is a lane which goes up to police bazar. Its a little steep but was interesting to see all the vendors all the way up to the top.
Only downside was the water in the bathroom was either tepid or cold.
Only downside was the water in the bathroom was either tepid or cold.
Johnny&Soni
Great hotel experience from arrival to departure, would recommend to all
GAUTAM
business trip
went for business so did not spend much time at the property. One of the better hotels in shillong to stay. decent breakfast and good tasty menu options
Gaurav
The heating in the room was inadequate. And the staff was quite unhelpful.
B K
good but not worth the tariff
stay was comfortable staff was also good but then the hotel is 3star category and they are charging like a 5star property.
daniel
Horrible
A dump with inefficient staff. Food was ok
Verified traveler
Good hotel, poor service
House keeping and restaurant staffs are not well trained, food taste and quality is not at par.
Rooms, location, conforts are excellent
Rooms, location, conforts are excellent
Sajjad
Excellent
It was very pleasant . All staff specially Amanda was brilliant .
Gyanendra
Good to experience a standard hotel in Shillong
Hotel location
Swati
Comfortable hotel, with good service
Service was great
Jayant Kumar
An efficient small hotel
It was a satisfactory stay. The room was reasonably large. Food in the restaurant was good.
Location & surroundings
Hotel Polo Towers Shillong
Oakland Road, Shillong, India
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Hotel Polo Towers Shillong
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