Name: Muong Thanh Song Lam Hotel
Address: 13 Quang Trung Street, Vinh, 0000, VN

8/10

Excellent

05 Mar 2025

Louis

Good place

Was great quick service

Friends_and_family Friends

10/10

Exceptional

12 Feb 2025

Ngoc Bich

Good location

Business_and_leisure Family

2/10

Poor

03 Feb 2025

trevor

Rubbish

8/10

Excellent

20 Jan 2025

heidi ann

I didn't stay long, and didn't explore the area. I just slept and ate the breakfast 😀

The hallway to my room had no lights on and I checked in at night. That was an uncomfortable welcome, so I didn't want to leave my room again until daylight. Otherwise I may have checked out the hotels amenities.

Business Self

6/10

Pleasant

05 Nov 2023

raymond

not quiet at all, very noisy Vietnamese MEN, about ten of them getting up at 04.30 and talking very loudly from one room to the other.

Leisure Self

4/10

Poor

12 Jun 2022

Thomas

Smelly rooms

(Not very often I do review but this needs one) Not very clean, rooms very smelly. People at reception not very eager to help and unfriendly.
Definitely not 5 star. More like 2.
Stay at the coast line instead

Business

10/10

Exceptional

12 Mar 2020

Adrian

Another perfect stay at this fantastic hotel

Partner

8/10

Excellent

30 Jan 2020

CJT

A good hotel in Vinh City. It has everything you need including a convenient restaurant and roof top bar. The staff tried hard to please but often food choices were not available. It would have been easier if I spoke better Vietnamese.

Friends_and_family Family

6/10

Pleasant

24 Jan 2020

Nicholas

Coming back for Tet holiday and stayed here for two nights. The staff is okay until one of the doorman trying to sell us their taxi service. It’s too overpriced. Half of the equipments at the gym broke down. As for the breakfast buffet, they have many selections but it can’t be compared to the food at 3 star hotel we stayed in Ha Noi.

Friends_and_family Partner

10/10

Exceptional

19 Dec 2019

Verified traveler

It was a pleasant stay at the hotel. The staff was always helpful and willing to assist.

Leisure Friends

6/10

Pleasant

04 Aug 2019

Anh

Customers service is great however the room conditions is bad, since the room do not have sound block

Partner

10/10

Exceptional

19 Jun 2019

Thanh

Very wonderful experience!

The staffs were very nice, helpful and professional. Hotel is great on everything. My husband had room service. He said the burger was tasty and delicious. My room has a beautiful view. I definitely will stay at this hotel again if I ever come here

Family

10/10

Exceptional

18 May 2019

Verified traveler

Location was good and view from the room was splendid.

Business Self

8/10

Excellent

18 Apr 2019

Verified traveler

No hot water in shower 2nd day. Check in staff was very unfriendly, but other staff was good and helpful. Big beautiful hotel but rooms not being maintained well

Family

10/10

Exceptional

30 Mar 2019

Durgesh

Executive room has got the view

It was great with splendid view

8/10

Excellent

11 Nov 2018

Mark

A good place to stay, convenient

A comfortable stay

8/10

Excellent

12 Aug 2018

Tinh Xuan

Best you can find in Vinh

The best hotel you can find in center of Vinh. The room is spacious. The downside is they don't have air condition in the hallway and also they only give you one room key card so every time you go out and in again you have to restart the air inside which can take a while.

6/10

Pleasant

01 May 2018

kay hock thomas

Staffs were ok. However there was no iron and of course, also no ironing board in room. 5 stars hotel?
No date, our stays at 5 or minimum 4 Star's hotels, such thing does not happen.

Partner

8/10

Excellent

09 Apr 2018

Steve

Nice hotel central located

The hotel was very nice. It was easy to find. The staff were very friendly. Thank you.

10/10

Exceptional

11 Jan 2018

Michael

Check in and check out was fast and smooth, with polite and helpful staff throughout the hotel. This is a Vietnamese Hotel, catering primarily to Vietnamese, so the English language is not as efficient as other hotels that see more westerners. But after all, this is Vinh, a City where very few westerners come other than for business. The restaurant on the first floor was beautiful with an excellent buffet breakfast. Again, catering more to the Asian taste or pallet. I personally loved the food.

8/10

Excellent

08 Dec 2017

Devinder

Helpful friendly staff.

6/10

Pleasant

03 Sep 2017

Duong

Stop by

The outside/entrance hotel is semi accessible for people on wheelchair. Ramp is too steep for a person on wheelchair to wheel up by her/himself.
The door to the restroom in the handicapped accessible room is too small for a 64 cm/or 25 inches wide wheelchair to fix.
For sink in the accessible room, the hotel unnecessary put safety standing bars Borge sides of the sink, but the space between the bars were too short making it very difficult for a wheelchair user to get close to the sink for safe and comfortable tooth brushing An d washing face.

10/10

Exceptional

28 Mar 2017

Lisa

Great Place!

We spent two nights at this hotel just as a stop-over on our way to Phong Nha National Park. The breakfast buffet was huge with a great selection. They even had some English television channels. It was easy walking distance to the bus station. We had confusion with the ticket we bought and one of the staff at the front desk offered to walk there with us after his shift to clarify we had the right ticket. His English was excellent and his heart was so big helping us out in his free time. Thank you so much for everything during our stay there!! :o)

Partner

10/10

Exceptional

20 Feb 2017

Robert

Lovely Hotel

Lovely hotel with a lot of facilities available to guests!

8/10

Excellent

06 Feb 2017

Colin Peter

Reasonably priced 5 star hotel with 4 star service

Stayed for almost two weeks. Price-performance ratio was very good. Price was excellent, breakfast too. Improvement potential: Front reception staff need to have the power to make own simple decisions when complaints are lodged legitimally by customers. Housekeeping should ensure there are adequate supplies of bathroom materials each and every day of stay. Otherwise, good all-round service. An enjoyable stay.

Family

4/10

Poor

14 Jan 2017

CHIEKO

豪華さとチープさが入り混じったようなホテル

ベトナムの列車移動の途中休憩でビンに泊まることにしたので利用しました。もともとビンは見所もあまりないので、ホテルぐらいはリラックスできるものをと思い宿泊をしましたが、4つ星のホテルとは思えない内容でがっかりしました。予約時には、レストランが3つ、室内と屋外のプールがあるなど、ゆったりとしたシティホテルをイメージしていましたが、実際は、レストランは一つ、屋外のプールはとても入れる状態ではなく、利用者はビジネスマンがほとんとという感じでした。部屋は広くてゆったりしていましたが、シャワーの設計が悪いせいか、シャワールームがいつも水浸しになってしまうので、使いづらかったです。料金が安いので、あまり望んではいませんでしたが、豪華さとチープさが入り混じったようなホテルです。

Partner

10/10

Exceptional

30 Dec 2016

Mark

Convient and lovely hotel

Slow check in- had challenge finding our reservation. On checkout again wanted to see our hotel.com info on our iPhone. Otherwise we loved the service and stay.

Partner

10/10

Exceptional

05 Jun 2016

Keith

Very luxurious hotel for a very reasonable price. Pool is a bit noisy when the kids classes are in session.

Family

8/10

Excellent

19 Mar 2016

Verified traveler

Hotel is great, very clean, room is very clean; hotel staff are very friendly; and breakfast meals served daily are excellent! I would stay here again next time.

6/10

Pleasant

26 Jan 2016

Ian

Not 5 star service

Stayed 3 nights before visiting friends and family in Ha Tinh. The hotel looks terrific and looks like a 5 star hotel but the service is far from 5 star. Reception not friendly, very difficult to get information from them about places to visit. Reluctant to give me a map of the area. The hotel security men were very friendly and welcoming but the reception staff was not.

Family

8/10

Excellent

03 Dec 2015

Steven

Good hotel at a wonderful price

It was a great hotel with outstanding front desk service. Restaurant service was not good... it needs improvement.

8/10

Excellent

13 Jan 2015

Brian

Enjoyed my stay

Perfectly suited for what I needed and the front staff was wonderful, very helpful.

10/10

Exceptional

04 Jan 2015

Steven

Great hotel.

Great hotel..five star in every way. The staff was very kind and helpful in organizing bus tickets to Hanoi for us.

Family

10/10

Exceptional

02 Jan 2015

David Len

Fabulous hotel

With the kind of money spend. It's unbelievable to get such a fabulous hotel. Great hotel, friendly hotel staff from all levels and fantastic cuisine served. Great value indeed.

8/10

Excellent

19 Dec 2014

Anthony

Probably the best but I'll give some others a try.

I live and work near Vinh and this hotel was my first night away from 'home/work'. A lovely weekend and one I shall repeat many times whilst here in the city. The hotel itself for a mid-December weekend seemed like a ghost-town and yet breakfast was quite a bun fight - even finding a table was difficult on Sunday morning. Most definitely to be recommended but there are other hotels which I shall try at least the once before coming back and making this my regular. I had hoped the front desk would run some sort of information service or at least have a local tourism stand for some leaflets on local tourist sites. But when I asked for Uncle Ho I think I was told to go and catch a local bus. And as for any other local interest - no response.

8/10

Excellent

25 May 2014

jenp

Nice but definitely not 5 star

Hotel staff were very friendly, although at first they could not find our booking and we had to be very firm about them following up with Hotels.com as we were not travelling with a phone. After we produced our email confirmation we still spent some time in discussion before they followed up with their marketing area. Finally after 1 and 1/2 hours we got access to our room. Room was clean and very comfortable. Food in restaurant was excellent. The pool although lovely was invaded by a huge group ò children after school got out for the day. One night was enough.

4/10

Poor

21 Jun 2026

TAKESHI

プールがつかえなかった。初学性にかしたためつかえなかた

10/10

Exceptional

12 Dec 2025

Thanh

Ok

8/10

Excellent

31 Mar 2025

Thanh

Ok

10/10

Exceptional

09 Mar 2025

JONGKUK

숙소 컨디션 및 청결도가 훌륭합니다.

Business

10/10

Exceptional

19 Jan 2025

Chui Ken

義安No.1的Hotel

非常好，以在義安當地算是最好的。下次要出差還要來住這間！

Business

10/10

Exceptional

06 Jan 2025

bernard

Très bel hôtel

Parfait
Chambre et service

Partner

10/10

Exceptional

28 Nov 2024

RIKA

Good hotel!

Business Partner

2/10

Poor

26 Jun 2024

Yasushi

とても悪いホテルです。
5回宿泊しましたが、結論的にそう思います。

Business

6/10

Pleasant

09 Jun 2024

Koichi

広くて清潔なホテル

部屋は広くて清潔でよかった。ただ、シャワーのお湯がぬるかったのと、電源がささりにくくて苦労した。（部屋の中に数か所電源の差込口があったが、うまくさすことができたのは1箇所だけだった。Wifiが遅かったのは、ホテルのせいではなく、地域的な問題だと思うので仕方なかったとは思う。ただ、ベトナムの中でも大都市ではない当地に於いて、これだけ立派なホテルがあったのは、いい意味で驚きだった。

8/10

Excellent

25 May 2024

Sunhee

무난한 호텔

이 지역에서 가장 훌륭한 시설을 가진 호텔이라는 평을 읽고 2박 체류했음. 방 내부는 무난했고 나름 정갈했음.

직원들은 당연히 간까지 빼 줄 정도로 친절했고 우호적이었음. 실외 수영장에서 오전 강습이 있는지 이른 새벽부터 시끄러워 잠을 못 잠.

호텔 시설에 좀 모던하고 정갈하게 투자를 하면 좋으리라는 아쉬움은 있음. 관광을 위한 두드러진 명소는 없기에 여행객 입장에서 이 도시는 크게 매력적인 장소는 아닐 것 같음.

Self

6/10

Pleasant

07 Apr 2024

Verified traveler

餐廳卓玻璃下非常脏污, 完全沒有清理. 早餐的火腿有異味.

Business

6/10

Pleasant

26 Mar 2024

Verified traveler

房間牆壁骯髒,牆紙脫落. 晚餐餐廳有霉味.

Business

8/10

Excellent

19 Mar 2024

Sang IL

Nice Hotel in Vinh City

It's quite OK.

Business

2/10

Poor

22 Feb 2024

Yasushi

驚くほど劣悪なホテルです。
深夜に疲れてホテルに戻り、シャワーしようとしても湯が出ません。部屋を交換してくれと頼んでも2時間待たされる。ボーイ、ナイトマネージャーも謝るどころか怒鳴ります。私は今まで色々な人達に紹介してきましたが、
これからは皆にこのホテルは避ける様に伝えます。
次回この会社の経営幹部と会った時には直接にクレームを伝える予定です。

Business Self