Jakes

2/10

Poor

09 Jun 2026

Lance

Hotel is under construction which I did not know about nor did they mention that when I booked. Room was outdated, workers were banging away at 7am and using materials that left a smell throughout the floor. Would not stay there again till December 2026 when they said construction would be finished. I had a 2 day stay and cancelled the 2nd day to stay elsewhere

Self

10/10

Exceptional

08 Jun 2026

James Raymond

It was a little hectic due to the construction. But that is to be expected. Other than that everything was great.

Partner

10/10

Exceptional

08 Jun 2026

Timothy

First of all... Except for the elevators, DON'T BELIEVE THE REVIEWS! Everything about this place was spot on! Service, room, casino, restraunt... We loved it. Yes, there was only 1 wokring elevator and yes we waited a total of 10 minutes for it in a 76 degree hallway BUT it was so much fun it didn't really matter! Seriously, give it a shot. You won't be sorry!

Partner

4/10

Poor

08 Jun 2026

Guillermo

The place smelled funny, the furniture and the rugs in the rooms looked like it had been there for 20 years. Very outdated and everywhere had a funny smell to it.

Partner

4/10

Poor

08 Jun 2026

Berline

The elevator it not working in the bathroom is not clean. The carpet is dirty.

Partner

2/10

Poor

07 Jun 2026

Jon

Absolutely disgusting place.I do not recommend it.You should be in a Republican place.It's filled with you know what

Partner

8/10

Excellent

04 Jun 2026

Tracy

The Staff was helpful. The Food at the BISTRO IS LISSSH! I can see myself going there just to eat, I had the French dip, and lobster Mac, my partner ordered that everything Pretzel! Its to Die for! This was my first time here, and it definitely won't be my last!

Partner

4/10

Poor

01 Jun 2026

Dan

Staff at the desk was extremely rude.

Self

8/10

Excellent

01 Jun 2026

Jose

Overall it was a nice experience. I would go back.

Self

6/10

Pleasant

31 May 2026

Fatemeh

needs restoration and clean up! NO safe in the rooms.

Family

6/10

Pleasant

31 May 2026

Christina

The water in my room didn't get hot and when I told the front desk they said the water on that side of the building only get warm. Only one elevator worked so we had to wait like 10 mins to get back and forth. There was hair not our on the shampoo bottles.

Partner

4/10

Poor

31 May 2026

Salvatore

Property was just OK. The entry into the casino was absolutely dirty and filthy.

The room was kind of old a little musty expected a little more the staff was just OK not overly polite and not overly friendly

One particular person at valet was absolutely rude as was the worker female at the coffee shop. She was absolutely not friendly at all. Felt like she didn’t even wanna be there.

Not sure I would use this place again

Self

8/10

Excellent

30 May 2026

COLEEN

The rooms are great and comfortable and reasonably priced for the area. The staff was really friendly. Its an ordeal with parking and coming and going from the hotel because it is attached to the casino and there is pretty heavy security and some shady characters, but if you can get past that and be patient, once in the hotel area, it was quiet and nice. There was also just one elevator working and seems that has been for a while, but it wasnt that much of a problem if you can bea little patient. The other hotel guests were very friendly.

2/10

Poor

27 May 2026

Jordan

The place is a mess, 1 elevator working, when you are on your floor and hit down to go to lobby, it stops on the way up and you need to ride the rest of the way up and then go down, carpets gross, everything felt dirty outside of the room. The place is just not maintained at all. The one thing i will say is that the room was in decent shape, felt clean. If you need a cheap place to stay for the night, and don’t mind the sort of people who hang around a low rate gambling hall, this is your spot. The staff were all very nice and did their best, but whoever owns the property needs to put some money into it. There were signs for the “New Jakes” throughout the lobby, almost as if to say, the place isn’t being taken care of because we are just redoing it all. So maybe better things are to come.

Self

8/10

Excellent

25 May 2026

Joseph

The room was very clean. The staff was very friendly and very helpful.

Self

6/10

Pleasant

25 May 2026

Reginald

Only 1 elevators was working so every time you had to use it. It became an adventure and took a lot of time. Bathrooms need to be updated. But room was clean and ok.

Friends_and_family Family

4/10

Poor

25 May 2026

Miguel

First off, I want everyone to know that just entering the casino was ridiculous. First you go through a metal detector, and then they check your bag if you have one. After that they take a picture of you with face recognition camera. After that security scans your ID. Totally ridiculous. I stayed the night and i was sorry I did. The restaurant/café was a horrible experience. After we sat down, we waited almost a half hour for the waitress. I had to get the manager to get her to our table. After we ordered i never saw her again. I had to get a busboy to get my check. After I got my check I waited to pay. No one ever came by. I filled out the bottom of the check with name and room number to have it charged to my room and left it on the table. I went to do some gambling and then went back to my room to go to sleep. About a half hour later, someone came knocking on my door. It was a casino supervisor. He said I didn't pay the check at the Cafe. I told him the service was horrible, no one came to the table and i filled out the information on the check to have it charged to the room. He made me go back to the cafe to pay the bill. He told me they don't charge the room and the waitress said I can charge it to the room if I want to when I got back to the Cafe. Horrible, horrible place. I will never go back. I rather go to Mohegan Sun in CT, much better place. When I got there security told me Jakes 58 is government owned. Now I understand why the place is run so poorly.

Partner

6/10

Pleasant

24 May 2026

marilou

The room was clean. I don’t like bulk shampoo and body wash. I was woke up by construction . When I called desk they had no idea. For my inconvenience I was given a free cup of coffee🎉 not happy I spent almost 500$ on room and casino. All staff interactions were wonderful

Self

8/10

Excellent

22 May 2026

Bobbie

Room was clean staff was friendly and helpful

10/10

Exceptional

21 May 2026

Sandy

Very good cost-benefit option

Friends

2/10

Poor

20 May 2026

Thomas

Too crowded

Partner

6/10

Pleasant

12 May 2026

Dennis

Room was very dated with buckling tiles in the bathroom and staff appeared to either be very helpful or very rude no middle of the road.

Partner

2/10

Poor

12 May 2026

Michelle

going through a metal detector was scarey and the room was ok but not the cleanest we did not stay we left

Friends

8/10

Excellent

09 May 2026

Joseph

Staff were great and food good too

Self

10/10

Exceptional

09 May 2026

Vinny

Good

4/10

Poor

07 May 2026

Ravindra

The property had way too much security for no reason! Facial recognition technology and the constant showing of I.D.is not necessary!

Partner

4/10

Poor

05 May 2026

Ricardo

It was clean but the fact that it’s so outdated makes it feel like it’s lacking freshness

Partner

6/10

Pleasant

05 May 2026

charles

My only complaint is that the heat in the room did not work. The bed was comfortable and the room was clean and nice. I was happy overall with my stay. It was a good value.

Self

6/10

Pleasant

04 May 2026

Brenda

It definitely needs to be updated and they only have one working elevator, which takes way too long!

Partner

10/10

Exceptional

03 May 2026

Irene

It was good

Partner

10/10

Exceptional

03 May 2026

Carol

Hotel was active. We enjoyed the gambling atmosphere

Partner

6/10

Pleasant

02 May 2026

Sudarshani

Great hotel if they have everything up and running. Relatively clean. Only one elevator was operational which was very inefficient. Casino was down during hours when it should’ve been open.

Partner

6/10

Pleasant

01 May 2026

Alfredo

Room was okay. what I didn't like. was at least in my room the closet door when open if we're in the bathroom first thing you would hit is the door, You should have where you could heat up some water to make tea or coffee, and coming in and out of hotel was a pain cause you always had to show ID, they should have separate entrances for hotel quest and casino patrons, maybe when construction is done it will be better.

Partner

6/10

Pleasant

28 Apr 2026

Andrew

The room was fine, but it seems as though it hasn't been renovated since it was a Marriott years ago. The lack of an in-room safe in a casino hotel is a problem.

10/10

Exceptional

27 Apr 2026

Michelle

My stay was and always exceptional and excellent. The restaurant food is delicious, the environment is very quiet and safe. The property is well kept abd very clean. The rooms are very clean spacious and beds are comfortable. The staffs overall are very friendly and professional. I'm in love going to Jake's 58 I enjoyed all my stays there and recommend my friends,families and coworkers. I just celebrate my stepmom birthday there last month and she had an amazing time.

Partner

10/10

Exceptional

27 Apr 2026

denise

Was a good stay.

2/10

Poor

19 Apr 2026

James

Amazing

Pet

8/10

Excellent

16 Apr 2026

Nestor

Not really, no drafts on Sam Adams. Mainly bottled beers

Partner

10/10

Exceptional

10 Apr 2026

Carlos

I wasn't excepting much when I saw the photos of this hotel but I still booked. It was my first time here. The front desk staff, Nilsa, she provided awesome customer service. The room they gave was beautiful, compared to the ones on the photos. As for the rest of the hotel, very limited slot machines. The restaurant was not good at all. The cafe was not good either, their oven was bot working and were not serving any hot breakfast. So that was very disappointing. I will wait to come here again when they are done with their upcoming new renovations.

2/10

Poor

09 Apr 2026

Kevin

Entire establishment is under massive renovation. No help with luggage and
Room on 8th Fl had people running in halleay all night and Smoking! No Security Tetrible experience

Partner

10/10

Exceptional

08 Apr 2026

Karen

The room was clean and spacious. Bed and pillows were very comfortable. I recommend this hotel.

10/10

Exceptional

03 Apr 2026

Brunilda

The room was nice and clean

Friends_and_family Family

10/10

Exceptional

30 Mar 2026

Badia

Our stay was amazing everything was great

Friends

10/10

Exceptional

21 Mar 2026

James

Everything okay

Partner

4/10

Poor

12 Mar 2026

kosmas

No microwave, No fridge. Front desk people were not so nice. But an older white lady, she actually told me of a good breakfast place. Because I told her I would not eat there.

10/10

Exceptional

27 Feb 2026

Iva Marie

Room was very clean and comfortable! The staff was amazingly courteous and helpful.

Partner

8/10

Excellent

21 Feb 2026

Shamysond

Very convenient

Partner

8/10

Excellent

20 Feb 2026

Quintelle

Clean hot showers great staff

Family

8/10

Excellent

20 Feb 2026

Anishia

The room was very clean

10/10

Exceptional

20 Feb 2026

SmartSmiles

Everything was ok

8/10

Excellent

18 Feb 2026

Sarah

Room clean, staff friendly. No coffee naker in room.

4/10

Poor

17 Feb 2026

Keith

I didn't know I had to put down a $400 deposit which they immediately took out of my account and now I got to wait for who knows how long to get it back. It's b*******

10/10

Exceptional

17 Feb 2026

Reda

The whole experience was excellent. Everything was in place.

Leisure Partner

6/10

Pleasant

16 Feb 2026

Crystal

Na

8/10

Excellent

15 Feb 2026

Michael

Courteous staff, fun atmosphere

Leisure Partner

10/10

Exceptional

03 Feb 2026

WILLIAM

Awesome

Leisure Self

10/10

Exceptional

02 Feb 2026

David

The room was very spacious. The staff all were great, always greeting and wishing luck. Very pleasant atmosphere.

Leisure Family

10/10

Exceptional

02 Feb 2026

Lourdes

Room was very clean and the staff including the restaurant and coffee shop were wonderful. Will definitely come back

10/10

Exceptional

01 Feb 2026

Jennifer Jean

Staff was friendly, rooms were spacious and clean. Would have enjoyed a coffee maker tho.

Leisure Family

8/10

Excellent

29 Jan 2026

Paul

Room was very clean and the employees were very polite.

6/10

Pleasant

26 Jan 2026

Latchmi

Heating and hot water was an issue

Leisure Self

8/10

Excellent

24 Jan 2026

Julie

Nice hotel, clean with good amenities

10/10

Exceptional

18 Jan 2026

Jerry

Clean room

Friends_and_family Friends

10/10

Exceptional

18 Jan 2026

Vincent

Room was spotless and employees were extremely nice and attentive. Highly recommend this establishment.

Partner

4/10

Poor

13 Jan 2026

Chanell

The hotel looks run down and my room was very very warm no matter how much I turned down the heat

Leisure Partner

8/10

Excellent

09 Jan 2026

AnnMarie

Didn't have breakfast. Its winter.

Partner

6/10

Pleasant

08 Jan 2026

Marina

My request for a king Accessible walk in shower was not transferred to Jake’s. So when I called the front desk said the reservation only showed 1 king room. The agent was able to get me the right type of room but it was one of the older non renovated rooms

Leisure

10/10

Exceptional

02 Jan 2026

Erika

The service was excellent and the rooms and hotel is very clean
I would come back

Leisure Self

10/10

Exceptional

02 Jan 2026

INA

Clean quiet stay. Very nice.

Leisure Partner

10/10

Exceptional

01 Jan 2026

Stefanie

Room was clean, restaurant was great for dinner

Leisure Partner

10/10

Exceptional

26 Dec 2025

Mario

No Breakfast choises

Leisure

10/10

Exceptional

26 Dec 2025

John

Room was exceptionally clean and the staff were superb!

Partner

2/10

Poor

26 Dec 2025

Kim

The lot was small and overflowing and couldn't find parking so had to leave. No signage and lighting was poor. Will not return.

10/10

Exceptional

24 Dec 2025

Babette

Breakfast was meh. I hope you'll expand rhe restaurant and stop using Sysco System food.

Self

4/10

Poor

22 Dec 2025

Mike

This hotel-casino is more focused on gambling than guest comfort. Rooms are outdated and in need of serious repairs/updates. Valet is only available in the parking lot—no bell service, no help with luggage—and there seem to be more security guards watching casino money than staff assisting guests. The property feels lower-end and neglected, with little attention to hotel-level service. If you’re looking for a clean, updated, full-service hotel experience, this isn’t it.

Business_and_leisure

10/10

Exceptional

21 Dec 2025

Steve

Had a great time and won some money

Leisure Self

10/10

Exceptional

17 Dec 2025

Michelle

My stay was exceptional. The restaurant food is delicious and affordable. Peaceful, relaxing, quiet environment. I recommend Jake's 58 to my families and friends. Small casino but very enjoyable. No smoking is a A+. I can't wait for my next visit

Partner

6/10

Pleasant

14 Dec 2025

Michael

The room was Ok, the shower barely worked, the staff was very friendly and helpful so that does count for something. Due to the snow none of the TV stations were working, this property has definitely seen better days and could use a remodel in the rooms, specifically the bathrooms.

Leisure Self

10/10

Exceptional

13 Dec 2025

Laverne

Room was very clean, the staff was very accommodating and we had a wonderful time thanks to all snd have a blessed and wonderful Holiday Season

Leisure Family

4/10

Poor

10 Dec 2025

Cheryl

Unfortunately this hotel needs updating. No coffee machine or microwave in the rooms. No breakfast offered for free with stay.

8/10

Excellent

09 Dec 2025

Ryan

Good Room, very clean and very spacious.

Business

10/10

Exceptional

07 Dec 2025

Saramarie

Clean room Amazing staff!! Jeremy at the front desk 10 stars!!!

Leisure Partner

10/10

Exceptional

06 Dec 2025

shari

Great

Leisure

2/10

Poor

04 Dec 2025

Maria

Room was stuffy. Wonderful staff

6/10

Pleasant

03 Dec 2025

Tanya

Outdated rooms

Leisure Partner

10/10

Exceptional

03 Dec 2025

Jhonn

Yes, great and great customer service

Partner

10/10

Exceptional

02 Dec 2025

Paul

Clean, comfortable and good rate. Very friendly service.

Partner

10/10

Exceptional

30 Nov 2025

Gregory

clean room. parking lot was full a lot but valet was easy and quick

Leisure Partner

10/10

Exceptional

29 Nov 2025

Latoya

Very clean room and professional staff!

Leisure Family

8/10

Excellent

29 Nov 2025

David

Nice place to stay, nice casino, staff was polite, clean rooms. Parking was scarce as a lot of casino patrons there that don't stay in hotel. Our room was clean and comfortable.

Leisure Partner

8/10

Excellent

29 Nov 2025

Chris

Clean, comfortable.

Leisure Self

8/10

Excellent

28 Nov 2025

Sagar

good customer service

8/10

Excellent

28 Nov 2025

Matthew

Very good room for the night

10/10

Exceptional

26 Nov 2025

Ivelisse

Friendly staff. Clean rooms 👌 👍

Business Self

4/10

Poor

25 Nov 2025

Scott

Hotel is very dated, bedding is old and cheap, no water pressure, needed to be id'd and searched every time we entered the hotel.

Leisure Partner

2/10

Poor

25 Nov 2025

Richard Donald Smith

The way the security team treated my wife with always having to check her bag even when she showed them her room key. And in the Bestrio the waiter asks my wife for her id to charge it to the room and doesn't bring water to the table. And he doesn't even check on us while we are eating to see if we wanted anything else like the drink specials before 2pm. I also was never told that a $500.00 hold would be put on my credit card for incidentals. So after that was done I figured I would charge to my room to find out that they were charging my credit card for each purchase I made. I will never stay there again and I don't recommend it unless you are there to gamble.

Leisure Partner

10/10

Exceptional

25 Nov 2025

Odalys

From the moment I stepped everything went smoothly.

Leisure Partner

10/10

Exceptional

25 Nov 2025

Tom

Effective air conditioning