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Surestay By Best Western Thomson

Dixon - IL · United States

5020 Illinois Route 84View location

8.4/10Excellent246 Reviews
Cleanliness8.4/108.4
Service8.6/108.6
Comfort8.0/108.0
Condition8.0/108.0
Neighborhood7.8/107.8
Amenities7.8/107.8
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  • Business hotels
  • Sustainability certification

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Surestay By Best Western Thomson

Whether you're in the Thomson or Savanna, Illinois area visiting friends or family, golfing on our 9-hole golf course, taking a fishing trip on the Mighty Mississippi or out for a motorcycle trip along the Great River Road, the SureStay by Best Western Thomson is the perfect home away from home for you.

Choose from one of our 48 newly remodeled rooms. Each room is spacious and comfortable, offering our guests the perfect space to unwind and indulge in a memorable stay. We offer pet-friendly, mobility accessible, and non-smoking rooms. Free parking is available with outdoor electrical outlets for your boat or RV.

Start your day out with a great view of our lush green golf course while you enjoy your continental breakfast. You can also take advantage of some entertainment such as slot machines in the Sandtrap Bar.

We offer great food and the bar is well-stocked with many beer, liquor, and wine selections. If you decide you would like to appreciate the other local night life, then take a ride on our complimentary shuttle. Looking to delight in some golf?

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Our nine-hole course is the perfect setup for all skill levels, whether you are a first-time golfer or a seasoned veteran. If you forgot your clubs, no problem, we have some rentals on site. Come experience the sights and hospitality that the SureStay by Best Western Thomson has to offer.

Located in Thomson, SureStay Hotel by Best Western Thomson is within a 15-minute drive of Thomson Causeway Recreation Area and Savanna Museum and Cultural Center. This golf hotel is 8.8 mi (14.1 km) from Mississippi Palisades State Park and 30.5 mi (49.1 km) from Chestnut Mountain Resort.

Make yourself at home in one of the 48 individually decorated guestrooms, featuring microwaves and LCD televisions. Cable television is provided for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Conveniences include coffee/tea makers and complimentary bottled water, as well as phones with free local calls. Featured amenities include a 24-hour business center, express check-in, and express check-out. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Smoking areas
Business facilities
Banquet facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 11:30 PM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators Green Key Global Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 23 Pet max weight (per pet) in lb is 50 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)

Important information

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
    • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Minimal age
    18
  • Optional fees
    • Pet deposit: USD 25.00 per stay
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Mississippi River 2.6 km / 1.6 mi
Thomson Causeway Recreation Area 6.9 km / 4.3 mi
Bowen Park 11.4 km / 7.1 mi
Savanna Train Car Museum 11.9 km / 7.4 mi
Havencrest Castle 11.9 km / 7.4 mi
Savanna Marina 12.2 km / 7.6 mi
Iron Horse Motorcycle Museum 12.2 km / 7.6 mi
Savanna Township Public Library 12.2 km / 7.6 mi
Savanna Museum and Cultural Center 12.3 km / 7.7 mi
Maquette Park 12.7 km / 7.9 mi
Mississippi Palisades State Park 14.1 km / 8.8 mi
US Army Corps of Engineers Lock & Dam 13 14.8 km / 9.2 mi
Sentinel Trailhead 16.1 km / 10 mi
Town Lake 17.6 km / 11 mi
Windmill Cultural Center 18 km / 11.2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 48
  • Number of floors (main building): 2
  • Suites
  • hotel
  • Small pets allowed (under 5 kg)Extra charge
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Laundry serviceExtra charge
Show 15 more facilities & services
  • Air conditioning in public areas
  • Fireplace
  • Newspapers
  • Luggage room
  • Café
  • Bar
  • Conference room
  • Meeting room
  • PhotocopierExtra charge
  • Business centreExtra charge
  • TV lounge
  • Green Key Global Eco-Rating
  • Breakfast
  • Non-smoking establishmentExtra charge
  • Golf practice facility
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Surestay By Best Western Thomson

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO DOUBLE BEDS NON SMOKINGRoom • TWO DOUBLE BEDS NON SMOKING • 1 Bedroom • 30 m²ROO.2D-NM
    Room TWO DOUBLE BEDS NON SMOKINGPhoto unavailable13 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO DOUBLE BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wi-fi

    Facilities with extra charge

    • Internet access
    • Tea and coffee making facilities
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Surestay By Best Western Thomson

    Room TWO DOUBLE BEDS NON SMOKING

    Room photos

    13 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO DOUBLE BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2D-NM

    Room amenities

    • Wi-fi

    Facilities with extra charge

    • Internet access
    • Tea and coffee making facilities
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Surestay By Best Western Thomson

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Surestay By Best Western Thomson

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room KING BED NON SMOKINGRoom • KING BED NON SMOKING • 1 Bedroom • 30 m²ROO.KG-NM
    Room KING BED NON SMOKINGPhoto unavailable10 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Surestay By Best Western Thomson

    Room KING BED NON SMOKING

    Room photos

    10 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG-NM

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CAPACITY 4Room • CAPACITY 4 • 1 Bedroom • 30 m²ROO.C4
    Room CAPACITY 4Photo unavailable14 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Single bed 80-130 width, King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    CAPACITY 4

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wi-fi

    Facilities with extra charge

    • Internet access
    • Kitchenette

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Surestay By Best Western Thomson

    Room CAPACITY 4

    Room photos

    14 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Single bed 80-130 width, King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    CAPACITY 4

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.C4

    Room amenities

    • Wi-fi

    Facilities with extra charge

    • Internet access
    • Kitchenette

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Surestay By Best Western Thomson

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDS NON SMOKINGDOUBLE • TWO DOUBLE BEDS NON SMOKINGDBL.2D-NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Surestay By Best Western Thomson

    DOUBLE TWO DOUBLE BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room NON SMOKINGRoom • NON SMOKING • 1 Bedroom • 30 m²ROO.NM
    Room NON SMOKINGPhoto unavailable12 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wi-fi

    Facilities with extra charge

    • Tea and coffee making facilities
    • Internet access
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Surestay By Best Western Thomson

    Room NON SMOKING

    Room photos

    12 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NM

    Room amenities

    • Wi-fi

    Facilities with extra charge

    • Tea and coffee making facilities
    • Internet access
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room NON SMOKINGRoom • NON SMOKING • 1 Bedroom • 30 m²ROO.NM-1
    Room NON SMOKINGPhoto unavailable11 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Surestay By Best Western Thomson

    Room NON SMOKING

    Room photos

    11 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NM-1

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Surestay By Best Western Thomson

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Surestay By Best Western Thomson

8.4
Excellent
246 Reviews
Cleanliness
8.4 /10
Service
8.6 /10
Comfort
8.0 /10
Condition
8.0 /10
Neighborhood
7.8 /10
Amenities
7.8 /10
75 reviews shown
8/10
Excellent
31 Jul 2026
Michael
Things were all older and dated, but everything was clean. Bedsheets were so old they were nubby. Bathroom was fine with very soft water. Included breakfast was marginal, with pop tarts and weak coffee.
It was interesting having a busy bar in the midst of the building, adding character.
It is also a gathering place for both Harley bikers and golfers for the adjacent course; quite a contrast.
It's the only place around, so if we go to another concert in Mt.Carroll, we'll probably stay again.
10/10
Exceptional
27 Jul 2026
Arin
Love that there was a bar w/ gaming machines. Couple night stay not a bad place at all and it
10/10
Exceptional
27 Jul 2026
Tammy
The breakfast was less than I expected especially for a weekend; however, the room was large and clean. The A/C worked very well. Definitely will stay there again.
10/10
Exceptional
27 Jul 2026
Kevin
This is an Oasis for Bikers passing through or a few days stay to venture out and explore the awesome surrounding terrain and many known biker hangouts such as Poopy's, Iron Horse Social, and Psycho Silo to name a few. With an onsite bar and kitchen there's no better accomodations to end a great day of riding. Will definitely be back to ride this area again and definitely be staying here.
8/10
Excellent
27 Jul 2026
Pamela
We had a late night, so slept in or tried to sleep in. Someone decided to rev up his motorcycle at the Crack of dawn...and then keep revving it. Walls and floors are somewhat thin, as I feel like I could hear someone cleaning the tub right above me. All before check out at 11am.
8/10
Excellent
26 Jul 2026
Andrew
The staff was absolutely incredible, including the bar next-door. The room was decently clean, but the breakfast area was pretty pathetic. All they had was coffee and pop tarts. I wasn’t there for the breakfast so it was a very nice day. Again the staff was top-notch.
4/10
Poor
24 Jul 2026
Carlos
“Breakfast” is dismal, not worth it. Water temperature fluctuates in shower. Bed is too soft, pillows lumpy.
10/10
Exceptional
21 Jul 2026
Heather
Great room. Great staff. Will return!
Friends
10/10
Exceptional
12 Jul 2026
Jayden
Air conditioner was broken, had to be moved to another room
10/10
Exceptional
12 Jul 2026
Jayden
Room was okay, air conditioning was not working so we had to be moved to another room. No very cleaned
10/10
Exceptional
06 Jul 2026
Jeff
This was our second time staying here...a year ago and this time. The hotel bar was fun with our group of friends we stayed with! The staff was friendly and accommodating! The drinks were good! The breakfast was VERY limited, so our group of 10 went to a restaurant for breakfast!
Friends
10/10
Exceptional
03 Jul 2026
Crystal
Breakfast and coffee was poor
Partner
10/10
Exceptional
28 Jun 2026
Milady
Very clean and you can feel a pleasent peace at all time. I would stay again!
Friends
10/10
Exceptional
22 Jun 2026
Mark
The room was nice enough, the bed was really comfortable. The only complaint, there was no coffee pot in the room...i mean, yes, there was a mini fridge and microwave, but no coffee pot. Other than that the room was fine.

The breakfast was less than desireable. Not sure what was going on there...I didnt see anything onther than cold ceral and coffee in the dining area during bfast hours...that was at 8:00 a.m. on a Sat morning.
Partner
8/10
Excellent
20 Jun 2026
Rodney
No elevator available which made it difficult for carrying the luggage. The staff was not welcoming during check in. A hello goes a long ways.
Family
10/10
Exceptional
07 Jun 2026
Jacalyn Anita
The staff were amazing and the rooms were so clean. I was able to relax and be comfortable. Thank you so much.
Friends_and_family Family
10/10
Exceptional
31 May 2026
E
Our room was clean, comfortable; bathroom sparkling clean. Breakfast room was lovely, looking out to huge pines bordering golf course.
4/10
Poor
07 May 2026
Carol
Pretty old and delapitated . Not even sure if front doors close on building. Not very secure .
Self
10/10
Exceptional
06 May 2026
Patricia
Clean room, nice staff and beautiful are. Breakfast was all processed food. No fruit and nothing nutritional. Only compliant. But everything else was excellent.

Friends_and_family Family
10/10
Exceptional
14 Apr 2026
Susan
Chrissy who checked me is was verry nice and helpful a very pleasant person to talk to
Partner
8/10
Excellent
13 Mar 2026
Penni
Yes very pet friendly
10/10
Exceptional
08 Feb 2026
Gerald
Clean rooms, great prices and excellent and friendly service at the bar with fantastic food. The chicken is amazing we will be back for sure
Partner
2/10
Poor
26 Jan 2026
RONALD
HOTEL ROOM HEATER DID NOT WORK AND THEY DID NOT CHANGE MY ROOM. I HAD TO OPEN WINDOW TO COOL ROOM OFF AND IT WAS COLD OUTSIDE. SEWAGE BACKED UP INTO THE SHOWER AND WAS LEFT LIKE THIS FROM THE CLEANING STAFF.

NO GOOD
10/10
Exceptional
20 Jan 2026
Lea
Very friendly and quiet. Cozy!
Business_and_leisure Self
8/10
Excellent
09 Dec 2025
Ken
The place is clean and MORE THAN sufficient for an overnight stay. Bar was well stocked and Bartender was wonderful. Sunday breakfast was missing. I showed up at 7, no one was in the breakfast area. Lights were off and there was nothing to consume unless you consider the wrapped Blueberry Muffins \"Breakfast\"
Friends_and_family Family
10/10
Exceptional
21 Nov 2025
Trevor
Quiet and has a bar
10/10
Exceptional
02 Nov 2025
Garry
The room was clean and Breakfast was good.
Friends_and_family Family
10/10
Exceptional
16 Oct 2025
Roberta
The place was very clean and comfortable a great bar. I really was disappointed not having a hot breakfast like eggs toast and waffles etc but I definitely will stay here again when I come visit Thomson Illinois
Leisure Self
8/10
Excellent
13 Oct 2025
Michael
The stay was good. However, pet friendly rooms are down on the opposite end of the building of the designated area for potty breaks is located. We have a senior 14 year-old dog and a 3 year-old dog who is recovering from surgery. The 2nd floor was not the best of option for dog friendly rooms. Cleanliness was good really no complaints. Recommend to provide extra bags for the small trash cans. I am a traveling healthcare professional and have some of those bags that have made it home with me, they came in handy! Staff were nice and service was okay. I never received my 4:30am wake-up call that was requested. I phone ordered food from the restaurant located inside of the hotel. A wonderful option to provide room service with a small delivery fee for hotel guests only, would be ideal. I ordered 2 exact meals: cheeseburger with fries and cheese sauce. I was told 15 minutes. I went down to get my food but it wasn’t ready. I sat at the bar and enjoy a beer while I waited. It was probably another 20 minutes of waiting, not sure what happened there. The restaurant is nice and has decent priced food and drinks. For two meals and the beer it was $29. I left a $10 tip. The property overall is in good condition. Landscaping could use some upgrading, especially on a golf course. Breakfast was you’re basic grab-n-go continental style danish, and cold cereal. I think that restaurant in the hotel could work together on a breakfast buffet with scrambled eggs and biscuit w/gravy. Big Rooms!
Business_and_leisure Pet
6/10
Pleasant
06 Oct 2025
Angela
We did not know we needed to ask if we wanted our room cleaned, however once found out our room was cleaned nicely.
The standard of continental breakfast was not what was expected. A toaster with no bread our butter, limited option of pop tart our sugary cereal with milk. No yogurt, no bagels, no fruit. I only had coffee. That should have been more up to standard.
Leisure Family
10/10
Exceptional
05 Oct 2025
Dmytro
Clean room, Staff, Bar, Breakfast. Recommend 100%!
Leisure Family_with_children
8/10
Excellent
28 Sep 2025
Gilbert
The only complaint? Just cold ceral and milk for breakfast. Coffee was empty by 9 AM.
Self
10/10
Exceptional
27 Sep 2025
Jeff
On location bar and another bar across the parking lot that was fun!
Leisure Friends
10/10
Exceptional
26 Sep 2025
Daniel
Staff was good
Leisure Friends
6/10
Pleasant
22 Sep 2025
Don
Staff there was great. Local people we met were so friendly. Hotel needs some work our room was musty smelling. Bathroom definitely needed updates. The tub had caulking in the bottom. It apparently must of had holes they repaired. Toilet seat heavily worn. I don't know why our room smelled musty. We traveled there with other couples. Rooms were the same. The food they served was really good. The free breakfast food had out dated yogurt. So beware and check dates. Probably will stay somewhere else, but visit the bar n grill for sure.
Partner
6/10
Pleasant
01 Sep 2025
Aaron
It was pretty clean. I’ve seen worse. TV was pretty small for the king size room we had. It was all the way across the room could barely read the close caption. Nothing for breakfast but pop tarts, muffins, and cereal. Apple juice and orange juice. waffle iron was on a table, not plugged in. Very disappointed in breakfast.
Friends_and_family Family
4/10
Poor
29 Aug 2025
Robert

Stinky and noisy

If you like, sleeping in a stinky noisy room, you’ll love this place. Weekday stay empty hotel yet they had to shove us on the second floor without an elevator. As soon as we walked in it smelled of mold, and the window was wide open so they knew it. The owner of this hotel also owns a bar and golf course on the same property. At 7 AM they felt they needed to mow the golf course right below and directly adjacent to our room. Continental breakfast consist of pop tarts, and prepackaged muffins. Staff was nice.
Partner
2/10
Poor
24 Aug 2025
Verified traveler

Wish I stayed home

We are very disappointed in our room. No tv service at all. Big holes in the broken windows were just taped closed. Drain plug in bathtub not working.
Partner
10/10
Exceptional
18 Aug 2025
William
Enjoyed the stay. Easy to get to and clean
Leisure Self
10/10
Exceptional
18 Aug 2025
Joyce
Staff was very nice and friendly hotel was very clean
Leisure Friends
6/10
Pleasant
10 Aug 2025
mark
Room was right across from breakfast room and stsrting at 6am non stop till 10 was screaming kids and very loud adults
Self
10/10
Exceptional
04 Aug 2025
BRUCE

Fantastic

Debbie and Sarah were FANTASTIC!! They treat me like family!
Partner
10/10
Exceptional
27 Jul 2025
Keith
The staff is amazing
Leisure Friends
10/10
Exceptional
30 Jun 2025
Sergio
Great place to stay.
Leisure
10/10
Exceptional
18 Jun 2025
Andrew
Great time!
Leisure Friends
6/10
Pleasant
04 Jun 2025
William
The room was nice, clean, and comfy. The wifi was solid. The \"continental breakfast\" was standard. The price was the lowest I found in town! The attached bar and restaurant are convenient and very popular! Unfortunately, the popularity of the bar was not a positive for me, as there were a lot of revelers coming and going late into the night. This might not have been as much of an issue if I hadn't been at the end of the hall by the exit. The door slammed every time anyone went through it, which was particularly frequent on Friday and Saturday until sometime after midnight. There's also a golf course that shares the lot (another draw, if you're into it), and it was PACKED on Friday night, which I'm sure contributed to the heavy traffic flow. The stairwell was adjacent to my room and I could hear everyone thudding up and down the stairs, as well. The walls of the place must be pretty thin. One night/morning someone had a dog in their room that barked for what seemed like hours. I got a text asking about my experience after the first night, to which I described the issues and requested a different room, but never got a reply. I guess it was automated with no one on the other side? I wouldn't stay here again, but you might like it if you're there to party.
Business_and_leisure Self
6/10
Pleasant
01 Jun 2025
Joseph
Property was nice and clean. Only problem we had was our room was upstairs above or to the left of the bar. The music and karaoke was way to loud they dont even turn it down a little like after 10 pm so people can sleep pretty ridiculous.
Leisure Partner
6/10
Pleasant
27 May 2025
Ken
We were very disappointed in the continental breakfast. There was no danishes no bread no bagels nothing to make toast two kinds of cereal. The only thing you could get were pop tarts and waffles. Little disappointed, most continental breakfast have at least biscuits and gravy some kind of bread for toast And more than two choices for a dry cereal.
Friends_and_family Friends
10/10
Exceptional
27 May 2025
BRUCE

My favorite Hotel

Staff was AMAZING!! Kimmie , as usual, was AWESOME!! I never stay anywhere else.
Partner
10/10
Exceptional
12 May 2025
Anna
Nice view off the golf course. Bar and continental breakfast on the site.
Leisure Partner
8/10
Excellent
07 May 2025
Janel
A little run down but overall ok for a quick stay.
Business
8/10
Excellent
09 Apr 2025
Lowletta
Bathroom not clean and the tub had repairs that were not done very well
10/10
Exceptional
29 Mar 2025
Mitzi
Really liked this place 🙂
Leisure
10/10
Exceptional
19 Mar 2025
Lisa Martin
SureStay has become our \"go-to\" place when visiting family in the Savanna area. The hotel is clean and the staff is friendly. The location is convenient to family. The restaurant provides everything needed for a relaxing stay.
Leisure Family
10/10
Exceptional
17 Mar 2025
Candance
The staff at this hotel was amazing!! The bar and restaurant was awesome.
Business Family
8/10
Excellent
27 Jan 2025
Shane
Good value, safe and clean, right in golf course
8/10
Excellent
12 Nov 2024
Garry
The rooms were very nice and the staff was great!
4/10
Poor
07 Nov 2024
Kent
This was a very disappointing experience. Our room was not very clean, dead bugs on windowsill, gross. Breakfast was a huge disappointment: only sweet stuff, no eggs, no sausage, no fresh fruit, no oatmeal, no tea or decaf coffee, no water pitcher or water bottles, coffee was not even in the breakfast area. No elevator in building. No fitness center. No canopy or overhang area where we could unload our car, we got soaking wet from the rain while lugging in all our luggage and supplies. No luggage carrier on wheels. This motel or hotel was very dated, with little or no normal amenities and conveniences. To make matters worse, the toilet in our hotel room became completely clogged/plugged and unuseable, just from normal usage, and the employees didn't seem to bat an eye or offer any assistance. One said she might be able to get us a plunger but never did. Because of the time change (daylight savings time) we kept getting locked out of our room. We would like to speak to someone about this and get some sort of partial refund or credit. We've stayed in many places over the years and have never had such an all-around bad experience.
Leisure Partner
2/10
Poor
28 Oct 2024
Verified traveler

Fraud Risk - Do Not Stay Here

Stolen money from my card. My bank was charged extra money for no reason, I ended up getting a check from Best Western corporate because the owner refused to refund me, even when he was told by Best Western that his actions were illegal. I don't know how they're still in business
Friends_and_family Family
10/10
Exceptional
14 Oct 2024
Torin
Easy to find property next to a golf course, staff were friendly n good bed to sleep on. I’d stay there again!
Leisure Self
6/10
Pleasant
13 Oct 2024
Beth
Staff was nice, room was clean and comfy . Thought they would offer more of a breakfast since there was a restaurant there but basically regular package. little overpriced for what I expected
Business
10/10
Exceptional
13 Oct 2024
Andrew
Very friendly staff! Loved the bar in the hotel. Definitely would stay again.
Leisure Partner
6/10
Pleasant
11 Oct 2024
Tracy
They had a golf event, all the golfers ate the breakfast items, so by the time we ate at 8:30 am, nothing was left ir restocked.
Leisure Friends
6/10
Pleasant
10 Oct 2024
Sierra
The bathroom vanity was small. You could hardly put make up or your toothbrush supplies on there… Had to set stuff on the back of the toilet if you wanted more space…The shower creaked like there was nothing below the tub shell. My tile was cracked like they had to dig under it. Outdated inside rooms. Get what you pay for. Said they had a continental breakfast… I'm not sure that I having a waffle maker constitutes as a continental breakfast. Disappointing .
Leisure Self
10/10
Exceptional
01 Oct 2024
Pamela
This is our go to place to stay when we come back home.
The staff provides EXCEPTIONAL service every time!
10/10
Exceptional
24 Sep 2024
Sonya
Staff send text after first night asking if everything was to our satisfaction, it was thoughtful
Leisure
10/10
Exceptional
02 Sep 2024
Alexa
Friendly staff
6/10
Pleasant
23 Aug 2024
Daryl
Nothing special, just ok
Leisure Self
4/10
Poor
19 Aug 2024
Samantha

Good for people that party but not family oriented

I was very disappointed in this hotel. The bar and was extremely loud. You could hear people talking all night long on both sides of my room through the bathrooms. There were smells in the hallway. Phone network was terrible in Thompson. I would never stay here again, and I would not recommend going here unless you drink and party all night long
Partner
10/10
Exceptional
16 Aug 2024
Harold

On a gof course

Great people who are friendly ad Heidi here
Partner
4/10
Poor
12 Aug 2024
rodney

Not impressed

Lobby was not well marked and I have to walk to find it. and it went down from there. The staff was OK, but check-in was slow and the outside door to the room hallway would not close. The room I got smelled musty. The AC was very noisy when the compressor clicked in. When I check out, No body was at the counter so I went to the breakfast. No Fruit, no Cereal, Nothing hot except a waffle. When I left someone was at the desk and he asked me is the AC worked. I told him it did but was very noisy.

It was very coinvent for where i needed to go but, If I go back, I will look else where and drive a little.
Business
8/10
Excellent
11 Aug 2024
Gregory
This is called a resort, but actually an average and dated hotel, golf course and casino in the middle of cornfields. The people were nice, and our room was clean but it really needs some updating to the exterior and property grounds. The breakfast had only fruit as healthy choices. No eggs or other hot food other than waffles. No water either.
Leisure Family
2/10
Poor
03 Aug 2024
Carlene
The room smelled of mildew, horrible conditions
Business Family
8/10
Excellent
29 Jul 2024
Edward
Had trouble with tv going in and out😊
Leisure Partner
10/10
Exceptional
28 Jul 2024
BRUCE

My Favorite Hotel

I’ve stayed at this hotel many times. The staff is like Family. I always have an excellent time. I’ll definitely be back again and again. The service is incredible!
Partner

Location & surroundings

Surestay By Best Western Thomson
5020 Illinois Route 84, Thomson, United States

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