Hotel Palace Tower

10/10

Exceptional

28 Feb 2026

Tracy

The hotel is older but spotless! The staff were welcoming. Our room was facing the ocean. The room was large and had a full size fridge. The beds were firm but very comfortable. We booked the room with breakfast which was very convenient. This is not a five star resort but we were extremely happy with the hotel. It was nice to see Mexican people enjoying the hotel and ocean!

Partner

8/10

Excellent

30 Jan 2026

Tina

Clean, great staff but glad didn’t get all inclusive because the food was always the same except for a couple items were changed.

8/10

Excellent

27 Jan 2026

Peter

Nice staff and good amenities

Friends_and_family Friends

8/10

Excellent

05 Nov 2025

Aldo

It was good. Tv went out. Didn't get it back on. There were no blankets on the bed just a sheet.

Friends_and_family Family

10/10

Exceptional

17 Sep 2025

Daisy

Excellent

Everyone was so Nice and Friendly , felt safe very clean

Friends_and_family Family

6/10

Pleasant

13 May 2025

PAULA

I mentioned that the exit from the small pool was not safe, exposed rocks and garbage accumulating . I suggested mor sand and better overal cleanliness around the beach chairs. I am Canadian and we do not leave stuff lying around, we do not butt cigarettes in the sand

Leisure Partner

4/10

Poor

11 Apr 2025

Jose Luis Francisco Cervantes

The company is a group of 3 hotels, one besides the other one, the booking was for made for the tower as it says in the name of the property, and the accommodation was in the cheapest complex of the group, it was supposed to have fridge on the room and barely had soap in the washroom.

10/10

Exceptional

21 Mar 2025

Kenya De los

Limpio y muy seguro

Leisure Family

10/10

Exceptional

17 Mar 2025

Elizur

Nice place. I'd definitely recommend it

Leisure Family_with_children

8/10

Excellent

12 Mar 2025

Frank John

Views were phenomenal especially when they moved us to Luna after double booking Pacific Palace room & was much quieter at Luna

Leisure Partner

6/10

Pleasant

04 Mar 2025

Sarai

The place is good . A little too far from the Malacon area , but it’s a good stay . Staff was very good . Fast service too when room service was requested . The Parkin not too big . But overall good stay .

Leisure Partner

10/10

Exceptional

08 Jan 2025

STEPHEN

This is my go to every time I go to Mazatlan....my favorite place!!!

Leisure Friends

10/10

Exceptional

01 Jul 2024

Rosy

Great beach!! Excellent for a relaxing family vacation! Very friendly staff and the best food!

Leisure Family_with_children

10/10

Exceptional

26 Jun 2024

Jose Luis Rodriguez

Ok

Leisure Family

4/10

Poor

19 Jun 2024

Douglas

Not a great experience

This hotel is a 3-meals package deal with the room. They put a wrist band on you, gives you meals (mostly poor quality) and cheaper well drinks in the bar. Lots of noise both in the hotel and on the beach (roving brass bands imposing their excessively loud sounds whether welcome or not, some call it culture, others call it obnoxious). We’d booked tower rooms for our family, but on arrival found others had been given our rooms. Rooms have nice views but are very plain and utilitarian, not remotely close to being luxurious or worth the exorbitant costs. There are better beach hotels to the south.

Friends_and_family Family

4/10

Poor

05 May 2024

Margret

The ocean palace is in bad shape and needs to be renovated. It was a subpar location very downmarket.

4/10

Poor

05 May 2024

Margret

Stayed at neighboring hotels. 4 nights at the Pacific Ocean palace and 5 at the Luna Palace. The Luna was far superior. The ocean palace needs a complete renovation.

2/10

Poor

18 Feb 2024

Kevin

Filthy, toilet leaked, room smelt horrible, they wouldn’t refund or swap rooms, other guests say they would never stay there again. We left and went to another hotel.

Leisure Friends

2/10

Poor

31 Oct 2023

Claudia

Over crowded, staff not helpful, food was cafeteria grade at best. Very disappointing experience.

Leisure Partner

6/10

Pleasant

23 Aug 2023

OMAR K

Area is good

4/10

Poor

16 Jul 2023

Maribel

The structure itself leaves much to be desired. It needs a lot of repairs and the staff just puts bandaids on everything. The dining was not good at all. I’ve stayed at the palace resorts in Cancun and this is NOTHING like the Palace resorts in Cancun. I was extremely disappointed. I paid more money thinking it would be the same but NOTHING like the palace resorts in Cancun. I was extremely disappointed for what I paid for, I have always used Expedia and have never had an issue but I was extremely disappointed this time.

Leisure Family

10/10

Exceptional

02 Apr 2023

Melanie Diane Marie

The room had a very nice city view

Partner

4/10

Poor

07 Jan 2023

Chloe

Very disappointing. Both pools were so packed we couldn’t use them. Food in cafeteria was low quality (so many dishes and salads with hotdogs??). We had a junior suite with a kitchenette but there weren’t any kitchen tools or dishes. Room had very thin walls so we could hear everything from next door. The worst part was how overcrowded it was and the lack of dining options options. We would never recommend.

Leisure Partner

2/10

Poor

24 Jul 2022

Daisy

Multiple amenities were down when we arrived. The staff members we’re not helpful or friendly. The place was clean but the customer service the place offered was nothing that made it inviting to stay over again. Would not recommend if you’re looking for a vacation to spend solely at the hotel. Luckily, I have family in the city so I used the hotel to sleep only. Otherwise, you’re probably better off finding something with better customer service.

Leisure Family

6/10

Pleasant

23 Jun 2022

Celica

room was clean, hot water

Leisure Family

4/10

Poor

08 Apr 2022

Marisa

It's ok, close to restaurants and others attractions, but in front of the hotel is a nightclub.. Noisy !! And the pools were dirty …

Leisure Family_with_children

8/10

Excellent

28 Mar 2022

Christine

Great stay. Clean. Staff friendly. Good food and entertainment. Pool was very full of people but it was a holiday weekend we realized later.

Leisure Partner

8/10

Excellent

14 Feb 2022

Kristy

Staff very friendly and quick respond to any concerns or requests. Room was very spacious

Leisure Friends

2/10

Poor

11 Jan 2022

JEAN-MARIE

This is only the second time that I send a negative review , one for a restaurant in Seattle and this on , I’m also is the same industry everything went wrong from the smelly bathroom the the water pressure very poor service from the staff etc even the safe box breaks down several times and it needed to be completely open and replace a piece on the inside a50 minute repair, just stay away is a very bad hotel, I will call Expedia to consider removing this hotel from there page , sincerely stay away, Jhon

Leisure Partner

10/10

Exceptional

11 Aug 2021

Verified traveler

Great service and Ac in the rooms were perfect with the heat

Leisure Partner

6/10

Pleasant

28 Jun 2021

Alexis

Terrible service

Check in was the worst experience ever the reseptionist had the worst attitude ever i made a mistake on the number of people in check in and they offered no solution to it and had me waiting a hour before checking me in, my sandals were stolen on the pool side and i was simply blamed for leaving them un un atended, if your looking for a quite stay this is not it there are a few bars across the street and you will not be anle to sleep with all the noise, i tried to speak with a manager about this terrible service and i was denied because he was not available

Friends_and_family Family

6/10

Pleasant

10 Jun 2021

Verified traveler

En genral todo bien por el precio

Leisure Family

8/10

Excellent

06 May 2021

Verified traveler

Love that it’s right on the beach

Leisure Family

8/10

Excellent

03 May 2021

Verified traveler

The ocean view was excellent!!!

Leisure Family

10/10

Exceptional

30 Apr 2021

Lisa

Vacation Mazatlan 2021

The location was great. The service great , friendly and English spoken, close to restaurants and shopping, buses and taxi’s close. A few things things I didn’t care for 1) not enough chairs on the beach, we tried to save some by going down early in the morning but when we returned someone had taken them. Another thing is we didn’t get to use the pools they were so crowded, and lastly the bed was hard as a rock, other than that it was great I would stay at again but maybe at the Luna Palace because it seemed more quiet.

Partner

8/10

Excellent

17 Jan 2021

Tina

Nice place to stay right on the beach. The all inclusive is a good deal but the buffet could change up the menu a bit more.

Leisure Partner

10/10

Exceptional

06 Jan 2021

Silvia

En esta temporada muchos huéspedes haciendo mucho ruido a media noche y en la madrugada es entendido hiban a divertirse
El hotel muy bien

Friends_and_family Family

10/10

Exceptional

11 Dec 2020

Juan

Very nice hotel, clean, close to some restaurants and shopping places, next to the beach

Leisure Family_with_children

2/10

Poor

25 Oct 2020

Brooklyn

Horrible. Hotel itself it ok, but to check in took 3 hours. It’s overcrowded. Pool is nasty filled with tons of little kids in diapers.
Buffet is a joke. If your husband is hungry and you are not, they going to make sure you will not take one French fry off his plate. They watch you chew your food. Horrible. The bar itself is ok. The stuff one particular person named Sebastian Kevin is a pig. He hit on my wife while she was on the beach by telling her to kiss him and he will bring her a free drink. He is disgusting person who shouldn’t work at any hotels. He was hitting on her the whole time we were there but that was too much. When we brought it up with manager, no one seemed to find one..lack of English is a big minus. One girl spoke English and she said what he did was inappropriate and he will be fired but days later he still working the bar serving alcohol to people at the beach. Sebastian Kevin. Goes by Kevin.

Leisure Partner

8/10

Excellent

04 Oct 2020

G

Great ocean view

Great view. Right in front of the beach. The service was great. Everybody so nice. The only bad thing is that there was too many people staying. Hard to control customers not using face masks. One elevator was broken, so it was a pain to wait for it.

Friends_and_family Friends

6/10

Pleasant

12 Aug 2020

Daniel

Mi experiencia en Palace beach towers

Estuvimos 5 noches con el sol inclusive!
1. El check-in estuvo espantoso, estuvimos una hora y media haciendo fila para registrarnos. Existe un check-in en línea que te envían días antes sin embargo nunca funcionó. El llegar al hotel comento esto y me dijeron que efectivamente tenían problemas.
2. Habitación bonita, funcional, muy limpia, el único detalle colchines muy incómodos.
3. Alimentos y bebidas. Desayuno regular pero comida y cena muy feo, nos tocó un día que las verduras estaban echadas a perder, avisamos y comprobaron que era cierto y las retiraron al poco tiempo. Las bebidas regular. Los restaurantes de reservación como el Roxy y el de la cena romántica estuvieron excelentes, muy rica comida tengo que decir. Quisimos comer en el sushi pero nos dijeron que ese tenía costo extra, lo cuál obvio no nos agrado.
4. Servicio en alberca y/o playa muy escaso y al ir a pedir había solo una persona atendiendo para toda la gente.
5. Ubicación del hotel está excelente, restaurantes, Oxxo, todo a unos pasos.
6. Me agrado mucho el que podíamos hacer uso de los 4 hoteles.

Friends_and_family Family

8/10

Excellent

10 Aug 2020

James

Great location and very cheap transportation. Really good food was hard to find.

Leisure Family_with_children

10/10

Exceptional

20 Jul 2020

Jenny

Our view was gorgeous
Clean and on top of the COVID 19

Friends_and_family Family

10/10

Exceptional

02 Apr 2020

Ray

Loved its location! Right on the beach and near many good restaurants. They were always cleaning and were up to following safety procedures due to Covid-19. The staff were all very friendly and helpful. Especially Jacob S.and his supervisor,not to mention the information desk staff.They were genuinely concerned for us and went out of their way to help us.I can not say Thank-you enough!

Leisure Family

6/10

Pleasant

04 Feb 2020

Verified traveler

Nice view, large room but we had a problem getting the room cleaned

Leisure Friends

8/10

Excellent

17 Jan 2020

Verified traveler

Nice clean room, good for families, couples. All inclusive was decent, make sure to try the crispy shrimp tacos at the Sunset resturante.

Leisure Partner

2/10

Poor

11 Nov 2019

Reginaldo

did not have a room for us

Friends_and_family Friends

10/10

Exceptional

31 Oct 2019

J.Guerra

We were assigned the 5th floor. I asked if possible, to give us a higher floor. We got the 14th Floor. The panoramic views from the balcony were astonishing; Amazing. We stayed for hours and hours in the balcony just looking at the beach, the city lights, the 2 islands directly in front, the long coast and ocean waves washing ashore in front of the other beach front properties as well as ours. It was just amazing; I am lost for words. I have stayed at the Hilton Hotel in Rome, Italy overlooking the Vatican and the view from their balcony did Not Compared to the view from the Pacific Palace. The staff was very friendly and helpful with whatever questions we had. Will definitely stay here again.

Leisure Family

10/10

Exceptional

16 Oct 2019

Denise

Fun friendly and everything was very convenient.

Friends_and_family Family

8/10

Excellent

15 Oct 2019

Barbara

Only two channels on the TV - Fox News (ALL TRUMP ALL THE TIME) and Fox Movies - (ALL ALMOST AS OLD AS ME).

Leisure Self

10/10

Exceptional

30 Aug 2019

Luis Jose

Bonito lugar

Muy bonito hotel y los servicios buenos tambien

6/10

Pleasant

20 Jul 2019

Daniel

could be better

slow check in, rude staff

Family

10/10

Exceptional

02 Jul 2019

Adrian

Will go back

Great stay

Family

6/10

Pleasant

17 Jun 2019

Verified traveler

Check in process is too confusing, there must be check in sign of some sort.

Business_and_leisure Friends

4/10

Poor

07 Apr 2019

Martha

I didn’t like the fact that the air conditioner was not working properly! It did not cool the rooms!

Friends_and_family Family

4/10

Poor

11 Mar 2019

Verified traveler

Noise from the bars across the street loud music until 2:00 am every night

Leisure Family

8/10

Excellent

27 Feb 2019

Linzie

Very clean hotel, great ocean view and newer style, large room. Beds were very firm.
I did not eat at the hotel, prefered to venture out and there were lots of nearby choices.
Diego's next door played great music every afternoon, on weekends it was very loud until midnight so if that is an issue ask for a room away from there.
The pool is ok, small, and the hot tub was nice. There is a larger pool at the attached Oceana Hotel.
I would stay there again!

Friends

6/10

Pleasant

25 Feb 2019

Roger

Roger's Review

Overall, the stay was OK. When we first checked in, the room had ants so we were moved. The biggest problem was the music/noise from the beach bar. I can accept some music etc., however, some nights they went to past 1:00 AM and blasted the speakers towards the hotel we were in. The other problem is the rooms don't seem to be sound proof and you can hear everything from the next room or from down the hall. Hot water was a challenge also at times. Having said those things, the hotel employees are excellent and really work hard to please the guests. This is the second time we stayed here, however, due to the noise and the lack of sound proofing we are not likely to stay here again.

Partner

10/10

Exceptional

25 Feb 2019

jose

I liked everything in this Hotel
The only thing I didn't like was the rocky beach front.
In general this property is great. Safe and lots to do around

Leisure Family

10/10

Exceptional

24 Feb 2019

Verified traveler

Nice sized room with fridge and microwave. Hot water in shower was lukewarm at busy times. Room doors slam shut making for loud noises. Good value, though. Walking distance to Pacho’s on the Northern end.

Leisure Family

4/10

Poor

12 Feb 2019

Verified traveler

That is was on the beach.... We were hassled upon checking in and told I would have to pay extra for my wife. I refused and had to sneak her in until I was able to address it with the manager the next day. It was straightened out but caused us both additional stress we didn't need. The safe required servicing, the bathroom sink backed up with water everything you ran it, and we lost power for a few hours with no water which was very troublesome. The maid woke us up knocking on our door at 7:45 am mistaking our room and a toilet paper request with some other room... had to insist on a do not disturb hanger for the door. When the maid cleaned our room she left the balcony door unlocked so security was definitely compromised.... I think overall there was way too many issues to micromanage that would ever prompt me back into booking this place ever again.

Leisure Partner

6/10

Pleasant

15 Jan 2019

AndrewE07

Night clubs across the street can keep you up late because it is loud in the city view rooms. No notice was given to us and our room had no water for anything (washing hands, showers, flushing toilets, etc.) for at least 6 hours. Rooms were clean, had a full size fridge and microwave.

Leisure Family_with_children

10/10

Exceptional

12 Jan 2019

Nancy

The staff spoke very good English. They are all very happy and eager to please. I would definitely pay the extra for the breakfast buffet because they start serving at 730am. The town of Mazatlan starts waking up around 9am to noon. We did not see any vendor or restaurant open early. Also, the street vendors and restaurants close to this hotel are great. When we return for another visit to Mazatlan, we will definitely stay at the Pacific / Ocean Towers.

Friends_and_family Family

10/10

Exceptional

20 Dec 2018

larry

Beautiful hotel would stay again

Partner

10/10

Exceptional

14 Dec 2018

Verified traveler

Loved the hotel and food there. The pools are perfect for kids! Will definetly come back !

10/10

Exceptional

02 Dec 2018

rosemary

Mazatlan getaway

Really enjoyed our 3 nite stay in junior suite & lovely beach & mountain view

Partner

10/10

Exceptional

20 Oct 2018

Sandra

Everything was good and comfortable. Thanks.great personal and friendly

8/10

Excellent

16 Oct 2018

Tyler

...newer large beachfront hotel...well maintained...friendly staff...2 pools: one larger family pool one smaller mostly adult pool...nice gym...shopping/ resturants nearby...access to two other hotels nearby.

8/10

Excellent

21 Sep 2018

Ana

It was a good place to stay

Family

6/10

Pleasant

05 Sep 2018

Julia

Noisy but beautiful beach!

Hotel right on beautiful beach! It was noisy from club across the street that blasted music until 2 am. Hotel clean, nice pools. Do not stay on the street side due to noise.

Family

2/10

Poor

05 Sep 2018

HonestGuest

Check in experience not good. Staff not friendly. Very rude.
Room was dirty, bathroom had multiple hairs and no towels left. Michelle was the only helpful person. One person can't do it all. The front desk Mgr. should have shame of his terrible service. it took more than 1 hour to get towels?

2/10

Poor

14 Aug 2018

KAROLYN SANTIAGO TORREPS

Week at prison pacific palace

The staff at the pool is disrispectfull they talk to you like you are at a prison not a hotel they lock the utencils in the room every day and try to hold deposit for anything

Family

10/10

Exceptional

05 Aug 2018

Verified traveler

Nice hotel on the beach staff was excellent and accommodating.

6/10

Pleasant

25 Jun 2018

Jazmin

Nice hotel on beach.

My room had a leak that got our shoes wet. Management was horrible in handling the situation. Their customer service is bad. They didn't offer any compensation for our damaged shoes. When I asked about they told me nothing they could do. We stayed there 5 days, with the AC working halfway. Super noisy because it was plugged and it was the reason it leaked so much. I'm very disappointed of the service here. As the hotel itself is very nice and great location. It is unbelievable that it is owned by the governor and they still treat tourists this way.

8/10

Excellent

10 Jun 2018

Tina

Get your lounge chair early, nice place, clean with friendly staff, on the beach.

4/10

Poor

16 May 2018

Verified traveler

Ok but needs some maintenance water liks broke facet, breakfast included?? was continental breakfast that is not breakfast.

10/10

Exceptional

05 May 2018

Herbert

Spacious room with kitchenette and ocean view

Had the ocean view jr suite. Of course, an ocean view is always nice! The room was well equipped with a microwave and fridge. I was able to pick up a few groceries and stick to my meal plan. The washroom is spacious.

10/10

Exceptional

03 May 2018

Verified traveler

Great location, the staff was very friendly and the room was very roomy and modern. It smelled very clean when we got there. Love how they do their part to raise awareness to help spur planet. Would definitely stay here again.

8/10

Excellent

03 Apr 2018

Ken

Nice hotel just outside of the Golden Zone

Nice resort. Nice restaurant with real Mexican music next to the main pool. Great view of the beach. Safe. No complaints.

8/10

Excellent

29 Mar 2018

Sheila

Beautiful hotel with gorgeous view of beach & ocea

Hotel staff were so helpful & accommodating. Hotel is quite new & decor was lovely. Great restaurant with great buffet breakfast at attached sister hotel. We picked a room that had a kitchen but there was no ability to cook except a microwave so that was disappointing. Nice big fridge & enough dishes/utensils. Beds were a little hard even though they were pillowtops. Bar restaurant next door had great music pretty much every night so if you would find the noise annoying, the rooms with ocean view might not work for you. We enjoyed the good music ourselves!

8/10

Excellent

24 Mar 2018

occasional dipl

Ocean view rooms with spectacular views of the bea

A class above the norm as far as beachside hotels are concerned. Nice, spacious rooms and excellent service from staff make this among the better choices along the Mazatlan beachfront in the Zona Dorada.

10/10

Exceptional

04 Mar 2018

Verified traveler

Very cheap prices but has a beautiful view of the beach

6/10

Pleasant

18 Feb 2018

Cindy

Nice Hotel on the Beach

Comfortable hotel with paper thin walls. You can hear your next door neighbours talking and the hair dryer going. The pool and hot tub appeared very milky so we didn't go in it. The beach is a great walking beach - you can walk for miles and right onto the Malacon, but it's very, very noisy with multiple tuba bands. If you enjoy music of all kinds - then this is your hotel! Not much trust given to guests. You sign for beach towels, kitchen equipment, TV remote and you can't charge drinks to your room at the outdoor bar. Good location and the staff is very willing to help. Adrian at the front desk was great!

8/10

Excellent

07 Feb 2018

erica

Slow service

The service at the restaurant was too slow, they took for ever to give me a plate of fruit to Go

Family

10/10

Exceptional

05 Feb 2018

Roger

The Palace at Mazatlan

It was a fantastic hotel with great rooms. The staff were so very friendly and welcoming. We felt right at home. The front desk staff were just excellent and arranged a room change with no trouble at all. Hector at the front desk was able to assist us. We only had breakfast each day at the pool and the food was very good. The staff there also were very welcoming. If it works out, we would gladly stay here again.

Partner

10/10

Exceptional

16 Jan 2018

Bruce

Great location. Hotel was excellent

Great location. Hotel was excellent

Partner

6/10

Pleasant

12 Jan 2018

Tony

Really printed copy

They wanted a printed copy of my confirmation. I tried giving my confirmation, showed then my email but no luck they NEEDED a copy of my email. Really!!! That was frustrating. Besides that overall ok.

6/10

Pleasant

09 Jan 2018

Jamie

Good cooking staff and waiters, but annoyed by the personnel selling tours. The beds were a little uncomfortable.

10/10

Exceptional

13 Dec 2017

Barb C

Right on the beach - two minutes down the elevator

Peaceful stay again - discos across the street now seemed to only be open on the weekend. Employees are all incredible.

8/10

Excellent

26 Nov 2017

Verified traveler

Nice hotel with problems

I would only recommend this hotel if the person stayed in an upper level room on the beach side. There are restaurants across the street from the hotel who start bands playing at 11 pm and they don't stop until 2 am. It was brutal on Wednesday night. Got no sleep, I was on the 8th floor. Demanded to be moved. Got moved to 15th floor but could still hear the music but not as bad. Other people were complaining too.

10/10

Exceptional

20 Nov 2017

Robert Robertson

Fantastic hotel and beachfront property.

one of the best views and great place,very clean and friendly.

2/10

Poor

19 Nov 2017

Jesus

Horrible

The staff gave me a hard time since I got there I don’t think I will ever stay here again , worst experience ever check in was at 3 didn’t allow me to check in till 4.
It was just a hassle since I got there do not recommend

6/10

Pleasant

13 Sep 2017

edward

Okay place.

New hotel but room layout and amenities are lacking. Noise from adjacent rooms is significant due to hollow core lock-off door. Just a TV at normal volume can be heard. Otherwise the place is fine. Nothing special for sure.

Partner

6/10

Pleasant

22 Jul 2017

Mirella

The hotel is close to the beach.

It was disappointed that the room had lock coffee maker and silver were. We had to tell the housekeeping lady to opened it for us and sign a paper about it.

8/10

Excellent

30 May 2017

Amanda

Beautiful view

The hotel was beautiful, staff incredibly helpful and accommodating..
Pros: view, breakfast, beach access, clean rooms and lobby, staff, and pool area
Cons: Beds were not comfortable, language difficulty

10/10

Exceptional

28 May 2017

Bill

I would like to go there again.

Most of the staff spoke English. They were all very helpful. The rooms were spacious and clean. They were not elaborate but comfortable and new. My room looked exactly like the picture in Travelocity. The hotel had three restaurants which were very reasonably priced. The restaurants opened right onto the beach. Beautiful view and the beaches were not crowded. Spending a week in Mazatlan was cheaper than spending a week in most of the tourist destinations in the U.S. and an exciting, different experience. I had a wonderful time and want to go back.

2/10

Poor

13 May 2017

Beatriz

Food anddrinks are not good

The Food was very avarage, we werent impress at all, i do not recommen it this hotel, the staff was very pleasand, and all inclusive is just for locals drinks which are not impressive at all. Not sea food included which for me it is a deal break, like i said before i do not recomend this hotel

Family

4/10

Poor

09 May 2017

Tina

Can't drink tap water and you have to buy all of your water except a bottle when you check in. No hot tub. It was lukewarm. Great location. Nice beach. Great ocean views. Floors smelled bad in hall. Food pretty good in restaurant.

8/10

Excellent

04 May 2017

Drika

New hotel infront of the beach

Hotel rooms were really big and nice. My only bad review is that they charge for an extra person after the second person when the rooms fit up to 4 people. The other inconvenience is that the pool is too small and there is no kids pool. Other than this the breakfast buffet is excellent and at an affordable price that you can include in your rate. The room is so large, updated and contemporary, a large crystal shower and the view of balconies are breathtaking.

8/10

Excellent

03 May 2017

Traveller

Good Hotel right on beach

Overall I had a good stay at this hotel. The room was large and well appointed although it was noisy as it was a storey above the rooftop air conditioning units for the block. The bed was comfortable and air-con efficient.
I did have to ask for the kitchen cupboards to be unlocked for use, but staff did come promptly to do this.
My main complaint would be that there is no secure internet connections available in the hotel. I was told to go to another hotel's business center down the road.