Name: Portland Holiday Village
Address: 37 Percy Street, Portland, AU

10/10

Exceptional

08 Jun 2026

Phillip

Enough room to park a boat, quiet & right in the middle of town.

Friends

10/10

Exceptional

06 Feb 2026

Cindy

Nice little cabin, convenient location downtown.

10/10

Exceptional

07 Dec 2025

Lisa

Cabin was clean, bed was comfy!

Partner

10/10

Exceptional

10 Oct 2025

Bruce

A pleasant stay with cheerful park manager who answered all queries

Leisure Partner

8/10

Excellent

20 Jul 2025

Ron

Good Location

Convenient location right in town so walking distance to shops and restaurants

Good size unit .

Wifi was very poor - did not work at times and mostly little download speed. Staff tried to correct but still was not good.

Partner

10/10

Exceptional

08 Jun 2025

Yu ou

Everything is perfect

Leisure Partner

10/10

Exceptional

01 Apr 2025

Geoff

We thoroughly enjoyed our time at the Holiday Village, an excellent cabin and access to sites in the region

Leisure Partner

10/10

Exceptional

01 Mar 2025

Bonney

Park was central, owner was great, overall really good, would stay there again.

8/10

Excellent

06 Feb 2025

Gerard

it was great

Leisure Family

8/10

Excellent

01 Jan 2025

Vincent

Overall we had a good experience at the property. It had a central location in the centre of town and walking distance to the shops. Despite this the area was quiet and safe, with ample facilities and a jumping pillow for the kids. The cabin itself was spacious and clean, though the kitchen was lacking a couple of utensils that we always use (kitchen shears and a turner for cooking). Still, we enjoyed a nice, relaxing stay. Would book here again if we find ourselves in Portland in the future.

Leisure Family_with_children

8/10

Excellent

28 Dec 2024

Ronald

Great location

Very comfortable cabin located in the centre of town close to shops and cafes. Wifi was a bit patchy at times.

Partner

10/10

Exceptional

14 Dec 2024

Jozef

perfect for everyone

Leisure Partner

8/10

Excellent

04 Nov 2024

Guy

Overall it was nice stay we had. We will come back. Cleanliness can be improved especially for the kitchen utensils and the floor. Thank you

Leisure Family_with_children

10/10

Exceptional

10 Jun 2024

Will

Paul the property manager excellent person to deal with

Leisure Friends

10/10

Exceptional

27 Feb 2024

Colin

We hav stayed there quite often n love it

Leisure Partner

10/10

Exceptional

14 Oct 2023

Dennis

Firstly dont book on line, call the park to make your booking, as on line places take more of the money. So the park is not getting all your money..its going offshore.
If we had of called the park we would not have been booked into 2 sites. The lovely people saw that and changed our booking as so we didn't have to move. They were lovely people and helpful

Business_and_leisure Family_with_children

8/10

Excellent

16 Sep 2023

David

As it was advertised.

Everyrging was as advertised. The unir was clean, well appointed, and tje staff were happy and helpful.

Self

8/10

Excellent

05 Jul 2023

Felicia

Good

8/10

Excellent

02 Jul 2023

Betty

At reception it was rushed. Told check in was 2 - 8 but they rang while we were on the way to say they were closing at 4 . We just hit there in time.

Both bedside lights in main bedroom were broken. Not just blown globes.

Aircon remote was old and could not see icons to choose for head. Nothing in the unit to show how aircon worked.

Leisure Friends

10/10

Exceptional

11 Jun 2023

Steven

Management were very welcoming.
Thank you great set up.👍

6/10

Pleasant

20 Mar 2023

Gail

Our cabin was basic holiday accommodation: I found the bathroom a little cramped, and the mattress in the main bedroom uncomfortable. We liked the lounge area with full-sized dining table, as we provided our own meals and were able to invite family members travelling with us to join us.

Business_and_leisure Partner

10/10

Exceptional

25 Feb 2023

Ronald

Great modern units in centre of town

The unit was very modern and spacious , well equiped with full kitchen facilities and good air conditioning. Right in town with IGA across the right.

Partner

4/10

Poor

28 Nov 2022

Giovanni

The beds a bit uncomfortable
The cooktops too slow to cook . It takes too long to even boil some water

Business Family

10/10

Exceptional

25 Nov 2022

Christine

N8ce and clean. Thank you.

Leisure Family

2/10

Poor

24 Sep 2022

Chris

We checked into our accomodation late on Wednesday, so the key was left for us. So on Thursday we thought we would do the polite thing and go to reception and introduce Thora (my husbands assistance dog) and show her documentation.
The manager immediately got annoyed and informed us they are not “pet friendly”. An assistance dog is a medical necessity, NOT A PET. To which the manager said “well we can’t say no then can we”

She then proceeded to lecture my husband about how she would have to pay for excess cleaning. If they cleaned properly in the first place that’s absolutely untrue. She followed it up by telling him off for booking through a third party website because then she has to pay them a booking fee. If you don’t want to pay said fee, don’t advertise on these sites. It is not the customers responsibility or fault. She then commented about us checking out on a Saturday because she will have to pay the cleaner weekend rates because of us.

She also insisted on my husband telling her what the assistance dog is for, even after being shown the official I.D. “What is she for?” Is basically asking a person with a disability “what’s wrong with you?” Rude and ignorant!

I will NEVER stay at this property again and will be reporting the ownership to our disability advocate

Business_and_leisure Family

8/10

Excellent

24 Aug 2022

Lynden

The cabin was conveniently placed and plainly comfortable.

Leisure Partner

6/10

Pleasant

29 May 2022

cheryl

Sightseeing in Portland

Stayed three nights. Lounge kitchen area was good. Main bedroom needs a mattress topper but a bit hard. Plenty of dishes. Microwave,kettle toaster good. Big balcony large table and two benches.
The BBQ area was undercover
Two big lounges and plenty of tables and chairs.

Partner

6/10

Pleasant

18 Feb 2022

Graham

Mattress in main bedroom was terrible. Springs were that worn out there were lumps in it . Should have been replaced years ago.
Toilet bowl was not cleaned well.
Expected better for the price.

Leisure Family

6/10

Pleasant

23 Jan 2022

Franco

Cabin was nice and central to everything in town, however cabin was run down and quite dirty. Dust in the vents on the top bunk so my kids had to sleep together.

Leisure Family

10/10

Exceptional

01 Jan 2022

Meng

Excellent location, very clean and quiet

Leisure Family_with_children

10/10

Exceptional

18 Dec 2021

Edgell

Parking a plenty

Very comfy bed and space to move for 3 men no problems

Business

10/10

Exceptional

27 Nov 2021

Ervel Jr

Clean and very comfortable

Leisure Friends

4/10

Poor

13 Oct 2021

Michael

Windows dirty, curtains need replacing to blockout light, beds need replaced

Leisure Friends

10/10

Exceptional

26 Apr 2021

Andrew

Excellent Accommodation

An excellent place to stay, and the help we received was excellent also. Next time we are down that way again we will definitely stay there once again.

Partner

10/10

Exceptional

19 Mar 2021

Verified traveler

Very welcoming on check in, clean and well kept facilities. Very central.

Business

10/10

Exceptional

17 Mar 2021

Verified traveler

Good service and very clean. Good location,easy access to local facilities

Leisure Friends

10/10

Exceptional

31 Jan 2021

Verified traveler

Conveniently located across road from supermarket, quiet location, centrally located within walking distance to Main Street.

Leisure Family

10/10

Exceptional

25 Oct 2020

Kristie

We stayed 3 night was good .. will stay again next time if we can

Leisure Family_with_children

8/10

Excellent

09 Jun 2020

Verified traveler

Fishing trip

Good option for a quick fishing trip. Fairly clean and location convenient

Partner

8/10

Excellent

22 Mar 2020

Verified traveler

Location is excellent staff great park neat and tidy stove needs updating

Leisure Partner

8/10

Excellent

15 Dec 2019

Verified traveler

central to everything close to shops the beach supermarket

Friends_and_family Partner

10/10

Exceptional

05 Dec 2019

Verified traveler

The room was fantastic and very clean when we left we wanted to report that the exhaust fan in the bathroom wasn't working but tn=he office was closed.

Leisure Partner

8/10

Excellent

23 Nov 2019

Verified traveler

Friendly staff on check in, pillows could be a bit firmer l

Business

10/10

Exceptional

12 Oct 2019

Verified traveler

Cabin was a good size. Very clean. Very quiet park. Situated on the main street. Everything in walking distance. We will return

Friends_and_family Family

10/10

Exceptional

05 Oct 2019

Verified traveler

We stayed in the two bedroom delluxe cabin, and it was great. Our host was very friendly and easy to communicate with. The cabin was very clean, all amenities provided us with comfort we needed.
It is close to the beach, shops and the best bakery.
Would definitely come back

Leisure Family

8/10

Excellent

03 Oct 2019

A

Management and Staff were lovely. The grounds were beautifully maintained and the park was right in the middle of town, yet so quiet!
What a shame our cabin was filthy though. We had to rewash all of our crockery, the freezer had an ice and spilt liquid build up, the fridge had other guests leftover fruit in the crisper and the milk was open. The air con vents had months of dust build up as did the ceiling fans, which blew around the cobwebs throughout the cabin. I went to pull the sheet back of the main bed upon departure, to save time for the ‘cleaner’ and there was a blood stain on the mattress protector.

Leisure Family_with_children

10/10

Exceptional

13 Sep 2019

Soan

Clean, comfortable and welcoming

Nora and her husband who manage the property are lovely people and always very welcoming. Rooms are nice and clean at a decent price.

8/10

Excellent

14 May 2019

Verified traveler

The cabin we stayed in was dated, but was nice enough to stay in.

Leisure Family

8/10

Excellent

06 Apr 2019

Corey

One night in Portland

Good stay, staff very nice and helpful, average cabins and park but good position in town.

10/10

Exceptional

07 Mar 2019

Verified traveler

Nora was very friendly and helpful and would stay there again,

Leisure Partner

8/10

Excellent

25 Feb 2019

Jonathan

Very pleasant staff and surroundings

Partner

10/10

Exceptional

16 Feb 2019

Soan

Nice and quiet

Clean and quiet away from main hwy, will definitely return. Norah the manager is lovely and very accommodating :)

8/10

Excellent

01 Dec 2018

Verified traveler

We could do with more comfortable pillows .otherwise a pleasant experience

Friends_and_family Family

2/10

Poor

26 Nov 2018

jan

unit was filthy and maintenance non existent. wouldnt reccomend.

Leisure Partner

8/10

Excellent

13 Nov 2018

Verified traveler

Stayed in historic building overlooking harbour rather than cabins. Room was basic but clean and breakfast was included. Friendly and helpful staff. Good value for money.

Partner

8/10

Excellent

03 Oct 2018

Kaza

enjoyed our stay, needs a refurb asap

location was great but found the accomodation a bit dated and in need of renovation. It was also quite dirty, there was dried blood in the base of the freezer and the t-towel stunk of mould. Wouldn't recommend staying here unless it improves, hygene should be No 1 priority when offering accomodation.

8/10

Excellent

19 Mar 2018

Verified traveler

Convenient overnight stop after visiting 12 Apostles on Great Ocean Road en route to South Australia.

Family

8/10

Excellent

22 Jan 2018

Verified traveler

Hidden gem

Lovely little caravan park hidden within the township. Great bbq area and little playgroind for the kids. Beds were a bit firm, bit everything else was great.

10/10

Exceptional

22 Jan 2018

Verified traveler

Stayed for work purposes, comfortable, great location, clean and helpful staff

8/10

Excellent

26 Nov 2017

Verified traveler

The staff were lovely and the property was well maintained. The price is extremely reasonable. I fully intend to return and recommended others to stay here. The only minor issue was that the curtains are quite thin and dont block out much light. Next time I'll be sure to take an eye mask with me. Overall it was a very pleasant experience.

10/10

Exceptional

16 Nov 2017

Paul

Friendliest management ever!

Management (Jason) waited up for us to arrive late - and could not have been more helpful. Definitely coming back to stay again!

8/10

Excellent

27 Oct 2017

Chris

Deluxe Cabin

Nice and modern, vinyl wood finish plank flooring. Very comfy bed. Overall quite acceptable, however, attention to cleaning is necessary. Greasy finger prints around handles of cupboard doors, attention to detail is necessary. Every thing else was fine.

4/10

Poor

17 Oct 2017

Verified traveler

Not what I expected

Because it was cheap doesn’t mean I have to deal with vinyl peeling off the couch, springs gone in the couch, and a power safety switch tripping when I put the heater on. I moved out a day early and stayed elsewhere

10/10

Exceptional

09 Oct 2017

Penny

Great location, nice clean modern facilities!

Had a great stay here, but would have appreciated the heads up about the swooping plovers outside the cabin door!
Not great for anyone with a bird phobia!

8/10

Excellent

29 Sep 2017

Bruce

In Portland for weekend only. Good service received from park staff that we had contact with. Cabin was not the newest available which we understood, but certainly showing signs of wear and tear. Otherwise it was all that we needed.

Partner

8/10

Excellent

29 Sep 2017

Cheryl

Enjoyable stay with view of Port. Should have a microwave in room. Very quiet and relaxing.

8/10

Excellent

19 Aug 2017

Verified traveler

Recommended for Family

Nice unit, recommended for family.

Family

8/10

Excellent

10 Jul 2017

Thomas

Fishing trip

Great location and value for money

Family

2/10

Poor

06 Jul 2017

Verified traveler

was really disappointed

Cabin was not ready when got there at 4.00 in the afternoon.
Electrician still working.
Cabin was dirty and had to wait for it to be cleaned.
Then both the electricians and the staff forgot to plug in the fridge Si I had to throw out about $100s worth food.

6/10

Pleasant

04 Jul 2017

Foxy

Bedding

Terrible pillows, box needs more text, but nothing more to say.

8/10

Excellent

23 May 2017

Verified traveler

Close to CBD

Stayed overnight and the two bedroom cabin was presented well, staff very friendly and helpful.

4/10

Poor

16 May 2017

Sue

Cabin in town

Having viewed the photos online was very disappointed with the condition of the accommodation. Basic clean, torn Lino, very worn and tired, small double bed, only one very flat pillow each, had to squeeze past the handbasin to reach either toilet or shower. Just did not make us feel at all comfortable. Extremely disappointed as the town looked beautiful.

8/10

Excellent

14 May 2017

Christine

Location was great staff were helpful and friendly

10/10

Exceptional

07 May 2017

Erica

Great little place

It was clean, comfortable and good value. Nothing too fancy.

6/10

Pleasant

27 Apr 2017

Verified traveler

Nice and close to shops and water front

Was a nice greeting when we finally got there. Very short walk to main shops and water front.
The oven in the cabin was a bit grubby so didnt want to use it. There was dust and spider webs above the bed cleary had not been wiped down in a while. Apart from that it was a cosy lil cabin.