Hotel Sevilla

2/10

Poor

25 Jun 2026

jaime

Está fatal sin señal de celulares muy viejo y cochino

10/10

Exceptional

22 Jun 2026

Liliana

Excellent location

Family

6/10

Pleasant

18 Jun 2026

Manuel de Jesus

Razonable bien por precio y ubicación

6/10

Pleasant

14 Jun 2026

Pedro

This is definitely an economy hotel. There is an old side and a new side. The new side has been recently updated and you’re able to get AC. There is no heat (this is common in Mexico). It was quite cool during our stay in the evening so they gave us extra blankets (from desk). I would not recommend the old side at all. It’s very dated, carpet bedding mattresses, etc-not good. We asked to move to the new side but that has its issues too. The room we were in - the fan in the bathroom did not work and neither did the TV remote. Anytime a shower was taken the entire bathroom was covered with moisture. If you opened the bathroom door to assist, the entire room felt moist. The mattresses had plastic covers and that does not help with sleeping.

Anytime we interacted with the staff they were wonderful. 10/10 for staff.

This place needs more TLC.

Partner

10/10

Exceptional

13 Jun 2026

Angela Peñuelas

Muy limpio

Family

4/10

Poor

06 Jun 2026

emmanuel felipe

Para mi, el no tener aire acondicionado es un problema. No es posible que solo ciertas habitaciones lo tengan. Y cuando pides un ventilador te lo nieguen.
Ademas todos los dias tienes que ir a que activen tu llave.

Friends_and_family Family

8/10

Excellent

24 May 2026

juan

Nicely placed. Poorly cared

Self

8/10

Excellent

13 May 2026

Francois

Good location. Good value

Self

10/10

Exceptional

30 Apr 2026

William Jesús

La habitación estaba limpia, ordenada y el personal siempre fue muy amable, es un hotel muy recomendado.

Family

10/10

Exceptional

21 Apr 2026

ALEXANDRU

Good location and super low prices.

Family

10/10

Exceptional

20 Apr 2026

Jay

Kind cleaning staff

Self

8/10

Excellent

13 Apr 2026

Alvaro Camacho

For food, it is not that great but I am pretty picky about eating healthy and maybe others like it.

10/10

Exceptional

06 Apr 2026

Veronica

Needs new mattress

Self

10/10

Exceptional

06 Apr 2026

Ines

Lindo

6/10

Pleasant

05 Apr 2026

Eder

Some floors dont have a/c so soulless need to open windows. Checking after 3 check out at 1pm.
Hotel in a good location to walk and explore the city
Get uber to get around its cheaper than taxis.
Hotels have tourist activities

Self

8/10

Excellent

03 Mar 2026

Alvaro

Bien

Business

6/10

Pleasant

23 Feb 2026

Jorge

Staff were not the most accommodating room had no air conditioning but it’s located in a very good location, close to everything so that maid up for the lack of accommodations.

Friends

6/10

Pleasant

23 Feb 2026

Lucia

Rugs on the hallways made it look dirty and cheap

Self

8/10

Excellent

20 Feb 2026

Raúl

Personal amable, check in y check out rápido. Muy bien ubicado. Los cuartos algo viejos y se escucha todo. La cama es cómoda pero si estaba un poco sumida.

Partner

10/10

Exceptional

13 Feb 2026

Juan

Excelente hotel

Leisure Self

10/10

Exceptional

25 Jan 2026

Stephen

The room and bathroom were clean and the staff were helpful..

10/10

Exceptional

23 Jan 2026

Diego

Good

6/10

Pleasant

18 Jan 2026

Louis

The hotel is located in a very central and reasonable quite location making it good just across the road they set up a local market, interesting to see and maybe get some local food. The room is clean but has older style furniture and could do with some modernization, but when you consider the price it works. Staff are friendly, helpful and professional.

Business_and_leisure Self

2/10

Poor

11 Jan 2026

John

Where to begin? Well, I would have to say the personnel at the front desk were extremely unfriendly and even unprofessional. Not a smile, not a greeting, nothing. They go out of their way to avoid eye contact with you when you ask them. Something, even turn their heads to the side and ignore you. They appear to be completely untrained regarding hospitality. Garbage collectors would have been friendlier. In fact, they acted rather annoyed when we informed them that our air conditioner was barely working. We asked that they replace it since it was a portable unit. Of course they didn’t. Our room was extremely stuffy and hot. Very uncomfortable. Also, they refused to give us plastic drinking cups, of all things, for our room. We actually had to go to a restaurant outside the hotel and purchased them. Imagine. There was no mini fridge in the room, and since there is no ice on the property, we had to purchase a bag of ice in order to keep our beverages cool. My friend and I from the United States are fluent in Spanish and our traveling companion is from Chihuahua, so there was no language barrier. Just unfriendly and unprofessional people at the front desk. I have stayed in this hotel several times in spite of the weak Wi-Fi because of the location. I will never stay here again, nor will my friends. Extremely disappointed. I cannot recommend this Hotel to anyone.

Friends_and_family Friends

8/10

Excellent

01 Jan 2026

Marvin

Buena ubicación, buen precio

Friends_and_family Family

6/10

Pleasant

28 Dec 2025

César Ruiz

Room was not in a good condition

Leisure Family_with_children

10/10

Exceptional

28 Dec 2025

Marvin

El personal amable en general, habitación limpia

Friends_and_family Family

6/10

Pleasant

27 Dec 2025

Rodolfo

The recepcionista seemed annoyed but the bell boys where super helpful, the tv had dead pixels spots and some of the furniture was a bit dusty, the bed was comfortable though

Leisure Partner

6/10

Pleasant

11 Dec 2025

Julia

Not the fanciest nor most comfortable hotel but it’s good enough for a few nights. People are loud and run around the halls but it’s fairly quiet past 11pm.

8/10

Excellent

08 Dec 2025

Manuel Roberto

Did not try the breakfast. Convenient location for my business trip. Small room, met my needs, good price.

Business Self

6/10

Pleasant

07 Dec 2025

Olivia

The hotel for the price was decent. Very basic nothing over the top or extra. A good stop over for a night or two.

10/10

Exceptional

04 Dec 2025

Laura

We stayed at this hotel for 1 night and it was good! The room, while outdated, was clean and had everything needed. The hotel is close to public transportation ( about 3 blocks away from metrobus and you can take other buses on the corner outside of the hotel) The reception staff was nice but a bit unprofessional. They were laughing loudly and playing while we were trying to check in or talk to them. They weren't mean though. Would definitely stay here again for short stays.

Leisure Family

6/10

Pleasant

04 Dec 2025

Felipe

It was ok

Leisure Partner

10/10

Exceptional

29 Nov 2025

HECTOR

Toda la atención muy biena

Leisure Partner

8/10

Excellent

28 Nov 2025

Louis

Centrally located and quite, a nice reception friendly and efficient, room has all the basic necessities with a nice hot shower. Reasonable breakfast with a good hot coffee. Please ambiance at breakfast. The best thing is its central and Economic.

Self

6/10

Pleasant

17 Nov 2025

Javier

En general el staff muy grosero.

2/10

Poor

08 Nov 2025

MARTHA

PÉSIMO..TODO...Y SIN AGUA CALIENTE..NO VALE ESE PRECIO!!

Self

10/10

Exceptional

10 Oct 2025

Dennis

Good staff

6/10

Pleasant

19 Sep 2025

Herman

No lock on bedroom window

Self

10/10

Exceptional

09 Sep 2025

Juan Carlos

Excelente ubicación,para movilizarse está muy céntrico y la zonas alrededor es segura y muchas policía ...está muy bien el precio muy recomendable....la pasamos de maravilla en este hotel..... Juan Carlos....

Friends_and_family Family

8/10

Excellent

01 Sep 2025

AXEL

La habitación estuvo limpia en general; sin embargo, las cortinas y ventanas estaban llenas de polvo. Eso es algo en lo que debieran prestar más atención.

Business Family

2/10

Poor

19 Jul 2025

Anjali

---

Scam Hotel – Hidden Charges, Deceptive Practices, and Shady Environment

I booked this hotel through Expedia, and what I experienced was nothing short of a scam. The hotel advertises standard amenities — including air conditioning — as part of the room price. But once you arrive, they demand an extra 400 Mexican pesos per night just to use the AC. This charge was never disclosed during booking.

When I refused to pay, they gave me the worst possible room, clearly trying to pressure me into upgrading. If you push back or question their tactics, they call the police to intimidate you. In our case, the police were supportive and admitted that the hotel is known for scamming guests like this — it’s a recurring issue.

When I contacted Expedia, the hotel refused to refund the money, and since Expedia couldn't override that, I ended up losing the entire booking. I later realized this hotel uses multiple booking platforms to run the same scam on others.

Even more concerning: the hotel name is intentionally misleading, closely mimicking a reputable chain (Hotel Sevilla) to trick people into booking. And some wrong activity regarding girls was also running in hotel not at all for family

6/10

Pleasant

22 Apr 2025

Tania

Estuvo bien, solamente que mejorarán la limpieza del cambio de toallas y sábanas

Leisure Friends

8/10

Excellent

17 Apr 2025

Roberto

Place is really clean and conveniently located, the restaurant downstairs offers breakfast buffet, and it's great!!! Rooms are ok, a bit outdated, but it's good after all sughtseeing to be done, you're only using it to sleep and clean up.

Leisure Family

4/10

Poor

06 Apr 2025

Hector

The rooms do NOT have ac, the drainage is terrible, floating the shower and bathroom , elevator only work 1 day of 6 stay, need to use service elevator. Hallway very dirty.

Leisure Partner

6/10

Pleasant

04 Apr 2025

Juan

I did not like the condition of the bathroom. I liked the rest of the property.

Leisure Family

4/10

Poor

04 Apr 2025

Juan

Old dirty hotel

10/10

Exceptional

29 Mar 2025

Rosa

The staff was amazing, very helpful and kind..

Business_and_leisure Family

8/10

Excellent

24 Mar 2025

Luis

I was ok

Leisure Family

10/10

Exceptional

21 Mar 2025

ROBERT

Good deal and great location

I have stayed at this hotel many times over the years. I am always pleased with the service. The people in reception are always welcoming and helpful.

Friends_and_family Family

2/10

Poor

10 Mar 2025

Roberto

No a / c

Business Family

10/10

Exceptional

09 Mar 2025

Pedro

El belboy y camarero excelentes, el restaurante muy rico, el personal de front desk necesitan ser más amables, en general el hotel muy bien.

2/10

Poor

04 Jan 2025

Ernesto

First night they gave me a small room with single full size bed. Which I booked for a double queen bed room. I talked to the receptionist which who was rude and did not want to accommodate me to what I originally booked for. I also complain how the bed was broken and the room on top of it smelled. She just told me I had to deal with it until the next morning. The next morning they switch my room after speaking to management. The room was a little better. Regardless it was too noisy, not heating or cooling, no safe box, floors werent moped full of stains, the towels were old, and no remote to tv unless you asked at the reception and they didnt work or had any. Hotel has no control over their rooms availability. They are knocking on the doors in the mornings to see if the rooms are occupied. I wont be returning to this hotel or recommend this hotel or be booking with expedia again. My week of vacation was a nightmare since day one at this hotel.

Leisure Self

6/10

Pleasant

03 Jan 2025

Louis

Affordable but hotel is dated. Elevator not dependable. Furnushing are old. My view ia always a wall.....but affordable

Leisure Self

6/10

Pleasant

01 Jan 2025

Lilia

The area

6/10

Pleasant

29 Dec 2024

Louis

Good price....1st day no water, 1 day no elevator. Its old. Front desk not friendly or helpful. Waited from 830 am to 4pm to fix my tv controller....still no one comes

Leisure Self

6/10

Pleasant

18 Nov 2024

Carlos

This is a budget hotel located outside the tourist area. It is ok for someone familiar with Mexico City. I do not recommend the hotel or area for unexperienced travelers and families.

Leisure Self

2/10

Poor

16 Nov 2024

Ivonne

The location was very dirty

Business Family_with_children

2/10

Poor

16 Nov 2024

Ivonne

The facility was very dirty, me and my wife got bit by bed bugs I have scars, on my arms and back because of our stay they towel were old and dirty will not be staying at this location please do not book here.

Business_and_leisure Family_with_children

6/10

Pleasant

01 Nov 2024

Liz

I didn't like the fact that i reported an issue and didn't get a response

Friends

6/10

Pleasant

30 Oct 2024

Maria

It was ok for the cost

Leisure Partner

6/10

Pleasant

27 Oct 2024

Brianda iveth delfin

Falta renovarlo.

8/10

Excellent

20 Sep 2024

Emmanuel

Near Paseo de la Reforma, restaurants and shops nearby. Safe area even at night. Public and private transportation options.

Business Self

8/10

Excellent

19 Aug 2024

Susan

the staff were helpful and friendly.
the carpet in the hallways smelled like dog urine? odd smell......no evidence of pets or dogs though...

Leisure Family

8/10

Excellent

07 Aug 2024

Antonio Jesus

Excessively strict with the check-in times. They didn’t let me in not even 5 mins before the hour

Friends_and_family Friends

6/10

Pleasant

05 Aug 2024

David

Centrally located and free parking. Building is old and could be cleaner. First floor was okay but above that the hallways needed attention. Needs a working elevator (sporadic service outs), reliable air conditioners (ours stopped working and needed to be replaced) and the WiFi is poor at best. Neighborhood is older but I didn't feel unsafe. Staff was very nice.

Leisure Family

2/10

Poor

28 Jun 2024

Astrid

The hotel is old and in poor condition. The elevator was broken. Two people got stuck in it.The parking lot smelled like animal pee. The rooms are cramped and dirty. The sink didn't drain well and the shower curtain was moldy. The bed sheets and curtains had a strong humid smell, like they haven't been washed ever since they were hung. The halls also smelled very humid. When we laid on the bed we started to feel all itchy. We didn't see any bed bugs but we didn't want to risk it so we decided to try to change rooms. They had nothing available so we had to leave and go to another hotel.

Business Partner

8/10

Excellent

27 Jun 2024

Ambar

Clean.

Leisure Family

2/10

Poor

29 May 2024

Jorge

Ac broke had to leave somewhere else unbearable heat

Friends_and_family Friends

6/10

Pleasant

29 Mar 2024

John

I had stayed there during COVID-19. Staff extremely friendly. They upgraded me to a large airy room. This time, paying a higher price, they put me in an awful small dark ground floor room that should be a storage room. When I said this was unacceptable, they put me in another barely acceptable room looking at an air shaft. Staff rarely greeted me. Left my sunglasses in the restaurant. A waiter found them. Another staffer stole them. Gym equipment broken and neglected and no instructions. Neighborhood fascinating and full of life and diverse activity and not gentrified.

Business Partner

10/10

Exceptional

17 Feb 2024

Sebastian

Great place, cheap and very well located, you can go to walking 15-20 min to zocalo, or chapultepec , 10 min by car to plaza garibaldi. Awesome experience at CDMX

Leisure Friends

6/10

Pleasant

07 Feb 2024

MILAGROS

The room was tiny barely enough space to walk around the bed. The Bed - oh the bed, hard as a rock and the pillows were even harder. If your looking for a good night rest, this is NOT the hotel.

Self

10/10

Exceptional

02 Feb 2024

Alexander

Very clean room.
Good location

6/10

Pleasant

01 Feb 2024

mark

the facilities and rooms are old

Leisure Partner

6/10

Pleasant

04 Jan 2024

Alberto

It is two open side below the window is metal net the cool air wind pass truth in the room is too cool all right in Diciembre y January

Leisure Partner

8/10

Excellent

02 Jan 2024

Ardon

A nice hotel, but pillows are small and no hand railing to go up the stairs at the main entrance. Otherwise the hotel is very good in a central but quiet location. Wi-Fi in the rooms directly. Definitely recommend.

Leisure Partner

10/10

Exceptional

01 Jan 2024

Olga

Restaurante cierra muy temprano no tiene nada abierto en la noche

10/10

Exceptional

29 Dec 2023

Jose Ignacio Chable

Was a nice stay is close to many interesting places

Leisure Partner

10/10

Exceptional

13 Dec 2023

danelia azucena

More clean all hotel

Leisure Family

10/10

Exceptional

01 Dec 2023

Walter

Safe area, clean and affordable.

8/10

Excellent

18 Nov 2023

Michael

Very nice people

For the price, very nice. The staff were incredible. Lobby looks tremendous. They put up with my bad spanish. Equipment in fitness room falling apart. Room itself was as basic as a motel. Hard bed, basic bathroom, no heat or air conditioning. You can open windows.

Self

4/10

Poor

05 Nov 2023

Andrew

The lobby looks chic and modern, which disguises that the rooms are small, dingy and not terribly clean. There was a scary stain on the only chair in the room, and the mattress was worn and saggy. And what was that smell in the stairwell?

Leisure Partner

8/10

Excellent

25 Oct 2023

Consuelo

Was great, favourite part free breakfast and it was delicious

Business_and_leisure Family

10/10

Exceptional

24 Oct 2023

Jose Fernando

El hotel y la atención del staff es excelente y amigable pero los alrededores se sienten un poco inseguros de noche

Leisure Partner

4/10

Poor

12 Oct 2023

Wilson

The bed was uncomfortable. Really a pain

6/10

Pleasant

24 Sep 2023

Luis Eduardo Valles

Staff did not request the taxi for the airport that we schedule one day before.

Leisure Family

8/10

Excellent

28 Jun 2026

LUIS GILBERTO

No habian ganchos para colgar la ropa, la cama estaba dura, le deben dar mas interes al cambio de las sabanas y los cubre colchones esta maltratados.

Self

2/10

Poor

28 Jun 2026

victor hugo

Habitación completamente desagradable, olor a caño durante la estancia, aire acondicionado que tarda horas en enfriar y hace más ruido que los camiones que pasan por insurgente y reforma, muebles viejos, closet sin ganchos, baño con manchas de humedad en ciertas áreas, nunca mas en mi vida volvería a pararme en ese lugar.

Friends_and_family Family

10/10

Exceptional

27 Jun 2026

OMAR

El lugar excelente... La atención muy fría... Pero siempre responden correctamente... La ubicación está genial... Costo-beneficio adecuado... Sinceramente valió mucho la pena... Lo que si es que la Gentrificación ha echo que la zona sea algo cara... El parque los fines de semana venden cuadros excelentes y se pone un tianguis... Dónde ambos valen la pena recorrer...

Family

8/10

Excellent

26 Jun 2026

JAIME

Tiene muy buena ubicación, personal muy atento.
Pueden mejorar si proporcionan plancha, tabla de planchar, ganchos.
El aparato para refrescar solo hacia de ventilador, nunca enfrió la habitación.

Family_with_children

6/10

Pleasant

24 Jun 2026

LUIS GILBERTO

La habitación siempre limpia y su personal muy atento

Self

10/10

Exceptional

24 Jun 2026

Héctor

No tienen secadora, ni plancha, el hotel es viejo, muy viejo, pero por el costo…

Partner

10/10

Exceptional

23 Jun 2026

Fernando

.

Partner

10/10

Exceptional

23 Jun 2026

elton

Boa localização e boa acomodação

Friends_and_family Family

10/10

Exceptional

22 Jun 2026

Emanuel

La ubicación es muy buena.
si vienes a CDMX por el AIFA

1.- Solo tomas el tren suburbano, te bajas en la ultima estacion(buena vista)

2.- Cruzas la calle y tomas el metro bus rojo con direccion hacia la estacion "Reforma" y bajas en esa estacion

3.- Caminas 2 cuadras y llegaste al Hotel

por lo demas es un excelente Hotel. fácilmente vuelvo a hospedarme con ellos. 👌

Partner

8/10

Excellent

22 Jun 2026

Verónica Yolanda

El personal muy amable, la habitación es pequeña pero limpia y práctica para dormir unos días. El baño es pequeño solo eso no me gustó mucho.
Buena ubicación y fácil de conseguir comida con tiendas cercas

Family

4/10

Poor

19 Jun 2026

Sergio

Las habitaciones no cuentan con ventilador ni aire acondicionado, te llaves la sorpresa en el mostrador cuando te lo dicen y te ofrecen otras que si lo tienen pero tienes que pagar casi la mitad de la tarifa que ya pagaste por Expedia.

Partner

6/10

Pleasant

15 Jun 2026

LUIS

El personal del check inn nefasto, la señorita nos negó el servicio de guardarnos la insulina en el refrigerador , que por qué no tienes , y el que tenían estaba lleno, que servicio de estas gentes no los recomiendo, inclusive se dieron cuenta los botones y solo movieron la cabeza por el trato de esta señora

Friends_and_family Family

6/10

Pleasant

10 Jun 2026

Luis Esteban

Todo bien, solo que no tenían apuntado que cuartos llevaban toallas para las manos

Partner

10/10

Exceptional

08 Jun 2026

Diego

Buena ubicación , precio y el buffet muy completo y buen precio y el personal amable lo recomiendo sin duda