Name: Novastar Motel On The Lake
Address: 214 Hwy 1, Yarmouth, CA

8/10

Excellent

19 Jul 2026

Oliver

3.83/5.00

6/10

Pleasant

19 Jul 2026

Christopher

For what was offered the place probably could’ve been another 30% cheaper considering there’s other places on the market that were way better. I probably should’ve shopped around for the price.

Partner

6/10

Pleasant

17 Jul 2026

Laurel

The property is very dated. It was clean and functional for a one night stay on either side of our trip, though.

Friends_and_family Friends

2/10

Poor

11 Jul 2026

Jakub

Pictures did not reflect the room. Not very clean, bugs everywhere. Would not recommend.

4/10

Poor

10 Jul 2026

Brody

Weird Check in, dated rooms with lots of stains/damages, staff was great

Self

6/10

Pleasant

05 Jul 2026

Shannon

We stayed in the apartment room and were a little underwhelmed to say the least.
The property overview says the front desk is 24/7, while our reservation information says check in ends at 10. I phoned ahead as we would be a little late and I was told we would do self check -in (great, I don’t have to disturb anyone).
The entrance to the apartment is around back, and up a bunch of stairs - it was dark back there and the motion sensors only picked up movement after walking a few steps in the dark, on uneven surface.
When I arrived up to the apartment, none of the entrance light switches worked and I had to use my phones flashlight to find the pull string for the kitchen. The light switches for the bedrooms also weren’t attached to the lamps at the time, so I had to fiddle around and get them all working. There were holes in the linens and the “single pull-out couch” was just a couch that they thought someone might want to sleep on? The saving grace was it was clean, and the air conditioner worked.
Sign on the wall of the room said breakfast was from 7-9 (also breakfast is mentioned on the property overview) so we went down to get some food, and the office and everything were locked up.
We gave up at this point and packed everything up just to get out.

Friends_and_family Family

10/10

Exceptional

02 Jul 2026

Travis

Small and quiet motel on the lake.

No staff present on checkin, but easy to do over the phone.

Rooms are clean with recent flooring. Small flat screen TV on the wall.

Staff was friendly when I met them. And easy to communicate with.

Bbq on site to use as well.

10/10

Exceptional

01 Jul 2026

Shannon

The stay was great . The area was wonderful. Great for vacation

Self

8/10

Excellent

30 Jun 2026

Heather

Very convenient for catching the ferry in the morning. The property needs a little love but the rooms were clean and the location was great.

Partner

6/10

Pleasant

26 Jun 2026

Laurel

No one on site to do a check in, had to call to see how to get into the room. My booking said that breakfast is included and inside the room tells you breakfast hours, however, when we woke up early to go eat, the door was locked. I called again, no breakfast… no instructions on how to checkout, so had to call once again. No housekeeping unless you request it which is odd. The room was okay, clean ish, there was used soap left in the shower from the previous guest. No spare toilet paper so had to wait to find the housekeeper.

Partner

4/10

Poor

22 Jun 2026

Brenda

No one was there it check us in. Had to call to get room number. Very old looking motel that desperately needs an update. It was clean. Room did not look anything like those shown on website. Possibly new management in the process of renovating but still needs a lot of work and website was deceptive.

Friends

10/10

Exceptional

17 Jun 2026

Bill

Looks out from ahigh, across a small lake to other resorts. Steep driveway but easy parking because it was not booked up solid.

Friends

6/10

Pleasant

09 Jun 2026

Iren

The motel has agreat view to the lake. The rooms are basic and a bit dated. The bed was comfortable. The TV was working, but we needed to figure it out. The bathroom was old, and the sink was blocked and drained very slowly. The internet was spotty. There was no staff on site. There was no breakfast in the morning either as the ad stated. The motel is ok for a quick stop.

Partner

2/10

Poor

03 Jun 2026

Wendy

We booked through Booking .com, for a pet friendly room. Upon arrival they told us that our room was not pet friendly and that the booking sites didn’t know which rooms were for pets and that we had to book directly with the hotel to arrange for that. Our friend who had also stayed there said he contacted the hotel directly and was told to book through a booking site. ??? The front desk person then left and told us to show our friend which room he was in. There was no restaurant as showed on line. There was no coffee in the room, The TV did not work. There was no ice machine, even though there was an ice bucket in the room. Please stay somewhere else, there are lots of nice motels in Yarmouth. Nice town!

Partner

2/10

Poor

17 May 2026

Richard

I would not recommend this place to anyone. Dirty!

Partner

2/10

Poor

16 May 2026

Valerie

Old, barely anything to cook with in the kitchen, smelled, tv from the 80’s, other guests sitting outside smoking pot- were in the same spot in the morning. At least the beds were decent and the bathroom was clean.

Friends_and_family Family

6/10

Pleasant

08 Apr 2026

Dylan

There was no silverware, or pan for the oven. The Tv didn’t work and there was a beeping in the room every second. We were switched to different room after that. Unfortunately there was no kitchen but it was better compared to the previous room.

Partner

4/10

Poor

10 Mar 2026

Brigitte

Room was not clean. Floors were dirty. Main lobby was closed. Had to call a number to talk to someone to deliver towels. Staff only available at a certain time as they worked another job during the night. No breakfast available as was stated on the Expedia website. Unfortunately, I will not rebook this property. Disappointed as I stayed last summer and it was very nice.

Family

6/10

Pleasant

22 Dec 2025

Hans

there is no personal contact with any staff. you get there,have to call someone to tell you which room is yours.
Also no hair dryer in the room.

Business Partner

2/10

Poor

04 Dec 2025

Janet

On arrival office was closed. Had to call a number. Manager was beyond rude to me because I had a dog with me where I was promptly charged. The floors in the room were very dirty. Site says breakfast, there was none or a coffee maker. In fact I was the only room rented on the property. There totally alone. Would I recommend this place?
Absolutely not

6/10

Pleasant

02 Nov 2025

jerome

Good staff . Need to fix lights.

Business Self

10/10

Exceptional

27 Oct 2025

Irma

The room was very clean and comfortable...staff were excellent..amble parking space left early so didnt have breakfast..very happy everything

Friends_and_family Friends

10/10

Exceptional

01 Oct 2025

JITENDRA

Very great place. Had a fun time.

Leisure Friends

6/10

Pleasant

25 Sep 2025

Gary

Parking was easy, breakfast was delicious.

8/10

Excellent

25 Sep 2025

Hubert

Good and basic motel with friendly staff. Easy parking, clean rooms, self-serve breakfast with plenty of options, and a 3-minute drive to the regional hospital. The rail trail runs right behind it, making it a very pleasant 12-minute walk to the nearest restaurant.

Business_and_leisure Partner

6/10

Pleasant

23 Sep 2025

Jeffrey

Beautiful view of the lake and the property was well kept. The rooms are quite outdated but clean.

Breakfast was decent (continental).

10/10

Exceptional

21 Sep 2025

Kerry

Friendly Clean Room c

6/10

Pleasant

15 Sep 2025

Cecile

Before I give my review, I believe the hotel was undergoing a complete renovation room-by-room. Our room had not been renovated yet so I don’t think it should’ve been rented out. What we noticed for the two nights that we stayed there was a shabby & dusty room. I don’t mind shabby and old, but I don’t appreciate it being unclean. The bathtub and the toilet were dirty. The shower curtain was disgusting. My husband and I did not take showers for the two nights that we stayed there. The vanity/sink in the bathroom appeared to be clean. There were plenty of towels. The floors were dusty and damaged. The sheets on the beds were rumpled and old and the bedspreads were stained. There were no hooks in the bathroom. There was no closet. The kitchen was not fully equipped: there were no glasses nor dishcloths/towels. There were a few dishes and eating utensils and only one dull knife. No veggie peeler; no bottle openers. The price of the room was not high, but you weren’t getting much for your money. I would wait until they did a complete renovation before ever renting a room from this motel again. The staff seemed to be friendly, although we didn’t spend a lot of time speaking to the staff.

Business_and_leisure Partner

10/10

Exceptional

31 Aug 2025

Annika

We arrived at 2am due to delayed flights and were graciously attended to

Leisure Partner

4/10

Poor

26 Aug 2025

Denise

Not clean,

Dirty stove, oven
Bathroom, taps dirty. Blinds filthy! Taps for showers just go around and around. Bathroom floor heats rusted.
For the amount wr paid, terrible.
Mgr. Can gardly speak english. Qiet and said will tell owner. I adked for a discount.
Beds comfortable.

Friends_and_family Friends

8/10

Excellent

25 Aug 2025

Doreen

And older motel but clean and great value in todays over priced accommodations. Could be a bit warm on a very hot day as there is in AC. A great place to lay your head when sightseeing the area.

Leisure Self

8/10

Excellent

19 Aug 2025

Beverly

Clean facility and a good variety of choices in the continental breakfast.

4/10

Poor

18 Aug 2025

Stacey

Will do in a pinch for a night.

Got there just as office was closing, helpful to get us settled. Room was tiny. Bathroom was semi renovated; nice floors, tub was a 1970 original olive green, and there was black mold around the tub. The bed was small with little blankets and two smaller pillows. There was a fan and light attached to the switch and furniture was mismatched. The office was not open in the am and I tried to contact front desk to leave key but there was no answer.

Friends_and_family Family

4/10

Poor

17 Aug 2025

Nancy

Nova star motel

Je savais que Cetais un motel mais à notre arrivée , dans la chambre il manquais les taies d’oreiller . Le parking fais vraiment pitié et l’intérieur des chambres aussi . Pas d’air conditionné et vieux bain douche . Très très ordinaire surtout pour le prix .Aller ailleurs

Partner

6/10

Pleasant

12 Aug 2025

Robert

Bed and towels were clean, floor was not, as i spilt the freezer tray(it was full of water) so i cleaned it up and the towel was so dirty. They have a good breakfast

Partner

4/10

Poor

06 Aug 2025

Melanie

spiders in our room, we had the kitchenette and the glass ware was dirty, bathtub filthy we didn’t shower. we left as soon as we woke up.

Leisure Family

2/10

Poor

04 Aug 2025

Diane

We were booked to stay at the NovaStar hotel for five nights and wanted a room with easy access for big bags and some food prep facilities. We arrived very late in the night after driving from the city and found the room to have cobwebs, furniture covered in dust, the bathtub was leaking, moldy and covered in hair, plus there was a tear in the window covering and without blinds or curtains it was possible to see directly into the bathroom from the walkway. There was a strong odor of cologne or cleaning supplies, the lights flickered and while blackout curtains were in one window the other had just a thin blind so the lights from the parking lot and exterior were very bright inside. My daughter and felt both unsafe and unclean in the room but the staff available was not able to do anything with the reservation. The bed appeared clean and due to the late hour we stayed the night.

I awoke the next morning with my eyes almost sealed shut due to allergies and the amount of dust. (Not seasonal allergies as this did not occur once we moved locations) we left at 6:30 in the morning and again staff on site told me that they could not change the reservation. I called the number provided and spoke with multiple people advising of the unacceptable state of the room and requested the remainder of the reservation to be cancelled and refunded (since I had paid for the entire visit directly through the hotel).

After much back and forth the staff advised me that they would not offer

6/10

Pleasant

19 Jul 2025

Rebeccah

No A/C, no coffee machine, no ice, no Kleenex, no bathroom fan. But it was very clean and very quiet

Leisure Partner

6/10

Pleasant

15 Jul 2025

Bob

Our kitchenette room was very spacious and we looked out on to the beautiful lake. We had table and chairs on the deck which was nice to sit at and have a glass of wine before going to dinner. There was no ac and the room became very hot during the day. Only 2 tiny windows were avaible to open and only one would open. The screen had a fist sized hole in it. There was a very old style box fan which did not deal with the heat in the room.It was a 50's style room which they had attempted to update. There were only 2 lamps in the room which provided inadequate light. I had to dust the room since it had not been dusted. Our room was never vacuumed or the bathroom cleaned during our 6 day stay. The kitchen sink didn't have a dishcloth or tea towel when we arrived. Eventually we received 2 dish cloths, no tea towel. We eventually received a towel bath mat, none the first day. There was no rubber bath mat and no grab bars for the tub. There was a new white toilet in the bathroom and the sink and tub were a weird color green( not avocado) from some distant era. Luckily there were new taps at the sink and a new shower fixture with good water pressure. All in all, we loved the location and the size of the suite but otherwise it was a bust! Definitely not worth $170 a night. Even on cool days the suite was sweltering. The old fashioned 50's style windows need replacing.

8/10

Excellent

13 Jul 2025

Tracy

Great place But bring an extra blanket for cool nights

Leisure Family

6/10

Pleasant

12 Jul 2025

christine

The owner was very friendly. The breakfast was very simple but adequate. No ac in the room but the fan helped. Bbq on the property came in very handy to make our supper. The room we stayed in was dated but everything worked. The yellow tub was very retro. Lots of towels, wash clothes, soap and shampoo

Leisure Family

8/10

Excellent

07 Jul 2025

Brigitte

Close to town. Quiet. Nice size room. No A/C. Clean. Nice lake views.

Leisure Self

8/10

Excellent

04 Jul 2025

Paula

It was a perfect stop on our road trip, close to Yarmouth, clean, and not too expensive.

Leisure Family

8/10

Excellent

30 Jun 2025

David

Comfortable, clean, and quiet. A great restaurant two minutes down the road 'Honey Bees Restaurant'.

Leisure Partner

8/10

Excellent

29 Jun 2025

Cheryl

Pink bathtub

Leisure Partner

8/10

Excellent

21 Jun 2025

John

A very nice place overlooking Milo Lake. The room was a bit tight with door not being able to be opened fully due to furniture and the bed was very close to the bed. There was no a/c but they provided a fan. The staff was very friendly and helpful.

Partner

10/10

Exceptional

20 Jun 2025

andrew

nice place to stay simple clean with nice views

Leisure Family_with_children

4/10

Poor

20 May 2025

Caulist

The place looks like its falling apart

Leisure Partner

4/10

Poor

09 Mar 2025

Verified traveler

Won’t stay again.

The service wasn’t terrible but wasn’t great. Talked to me through the ring camera, when I checked in and out.. wasn’t worth $150 for one night.

Very outdated. Not the cleanest.
Mold in the bathroom, it’ll do if you’re in a pinch. Likely wouldn’t stay again.

Friends_and_family Family

2/10

Poor

10 Feb 2025

Marnie

Where do i start. Electrical wires poking through the walls, overloaded plugs. Broken window, holes in the walls, paint peeling on the ceiling and bathroom door. No fan in the bathroom. Flooring was separated, tripping hazard. Didnt even plow the parking lot after 6 inches of snow, plus it was on a steep hill. Never saw anyone for checkin or checkout. Flat sheet thrown over the mattress, no fitted sheet. DO NOT STAY THERE! PLUS CHARGED 120 DOLLARS PER NIGHT! No refund offered.

Self

2/10

Poor

17 Dec 2024

Rhonda

Tried to call multiple times to confirm my arrival time. No answer. Arrived around 7 pm. There was no lights in at the offiice. I used the ring buzzer. I was told my room number and the key was in it.
The room was cold. Furniture in front of all the registers.
No breakfast the next morning as stated in my reservation.

Business Family

2/10

Poor

08 Dec 2024

Philip

The suit was very rundown and dated. The radiators and the stove were rusty, the tub is mouldy. There was only one kitchen chair. There was only enough cutlery for one or two people. The kitchen cupboards were completely empty, no salt, pepper, oil, or anything else. No coffee machine. Lots of extension cords run around. Microwave blew a breaker and we lost 1/2 of the outlets.
We were late arriving and they had just turned the heat on so it took a very long time to warm up.
We booked two nights but left after the first night.

Business_and_leisure Partner

6/10

Pleasant

07 Oct 2024

Paula

Needs updating.

8/10

Excellent

01 Oct 2024

Chris

Beautiful view of the lake and the sunset. Staff very accommodating and friendly

Leisure Partner

8/10

Excellent

30 Sep 2024

Jeffrey

View of the lake is amazing. Beautiful sunset

10/10

Exceptional

09 Sep 2024

Marcia

Nice place to stay

Leisure Self

8/10

Excellent

04 Sep 2024

Heather

This is an older facility but it was comfortable and great for our family. We all enjoyed the walking trail behind the motel (trans canada trail, goes for miles and miles, and always dear on the trail) and the breakfast.
The staff were very friendly and helpful.

Business_and_leisure Family_with_children

8/10

Excellent

03 Sep 2024

James

Quaint little Inn for our night's stay.
Staff we're exceptionally friendly and eager to help.

Friends_and_family Friends

10/10

Exceptional

27 Aug 2024

Lee

Fantastic property. Very friendly staff. Rooms have an upgraded look to them and are very clean
Will absolutely stay there again when I am in the area.

Leisure Self

6/10

Pleasant

26 Aug 2024

Darcie

This place was ok. You get what you pay for. We booked a kitchenette and it was nice but very old. Rusty heaters, fridge and oven. No AC. there was a fan and a tv and microwave. Only ONE kitchen chair which was very strange. Nothing fancy by any means but if you're looking for a cheap stay, this is just fine. Staff were very friendly! Free breakfast (toast, yogurt, apples, cereal, coffee. Nothing special but still good.)

Leisure Friends

8/10

Excellent

16 Aug 2024

Joyce

Small quarters

Location was good with a comfortable bed. However, we didn't have wifi. They charged an $8 tax for the soap and shampoo. It's old and we had spiders inside and out.It's small; when you open the door it hits the bed and the bathroom door hits the other side of the bed.

Partner

2/10

Poor

15 Aug 2024

Natascha

Woke up 15 times due to the scratchy sheets. No real lock on door.

10/10

Exceptional

15 Aug 2024

Michael

Simple access, gracious host and clean as a whistle room.
There was difficulty getting tv to work, but handled by the staff quickly. (turned out to be batteries in one remote). Breakfast was simple but good. The lady in charge was a great host for our one night stay. I would stay again

Leisure Partner

10/10

Exceptional

14 Aug 2024

Kenneth

20 years old, no ac, coffee pot but no coffee. Hot water goes in and out, shower knob to turn off hot water which turned ice cold could not be turned off, until plummer arrived to fix it.

Leisure

2/10

Poor

14 Aug 2024

Martin

Don’t!!!

Just plan awful. We checked in, walked into the room and decided to sleep in our car. Cobwebs, peeling paint, flimsy doors, no security, scary.

Partner

2/10

Poor

13 Aug 2024

Nicole

Checked in at 4:30 but room not ready till 6ish

Leisure Family

6/10

Pleasant

13 Aug 2024

Alice

Low key basics near Yarmouth's ferry terminal

Low key no frills comfort near The Cat Ferry terminal in Yarmouth. Shows its age with a few cracked floor tiles, but the room was quiet and comfy after a long drive and ferry trip.

Partner

6/10

Pleasant

12 Aug 2024

Verified traveler

Convenient location to get to ferry terminal in Yarmouth. Nothing walkable from hotel. Hotel is aging and run down. Staff were friendly and helpful. Our booking said check in was at 1pm but on arrival the hotel said check in was at 4pm.

Partner

2/10

Poor

10 Aug 2024

Brittany

I stayed at this motel one night, and it was one of the worst experiences I've ever had. From the moment we arrived, it was clear that the place was poorly maintained. The room was unbearably hot because there was no air conditioning, making it impossible to get a good night's sleep, especially my elderly dog who was panting the entire time. To make matters worse, the Wi-Fi connection was practically nonexistent, which was incredibly frustrating as we couldn't connect to anything.

The cleanliness of the room was appalling and the overall state of the room made us uncomfortable. We were so dissatisfied that we decided to check out a day early, even though we were refused a refund for the remaining night.

I strongly advise anyone considering staying here to look elsewhere. This place is in desperate need of improvements, and until that happens, I wouldn’t recommend it to anyone. They had multiple guests leave early and they continue to rip people off who cannot see themselves staying any longer.

Leisure Pet

2/10

Poor

10 Aug 2024

David

This is by far one of the worst hotels I have ever stayed. The room was dirty, so was the bathroom. The broom was covered in spiderwebs. The stove was dirty and there were no dishes to cater to 4 people as advertised and even listed on a piece of paper inside the room. The kitchenette did not have knives or a coffee maker or frying pan. The fridge is leaking water and I had to clean it before I could use it. No dish towels or drying towels. There is no 24/7 front desk service. There is no AC in the room and the entire unit is contaminated with a mold smell, which caused us harm. The hot water is scolding and burns your skin if you don't be carful. The faucet does not keep it in lukewarm and switches to cold or scolding hot while showering. The floor is caving in as the structure is comprised. Safety issue! The view is to a gas tank and garbage cans. This hotel and the Lakelawn Motel are all owened by this Vietnamese Man and he does not care in the properties or their upkeep. Does not offer any refunds. Don't waste your money on either one of them.

Business Family

4/10

Poor

09 Aug 2024

Kim

No air conditioning or wifi. Cobwebs on walls. Few breakfast items. Never...

Leisure

2/10

Poor

06 Aug 2024

Derek

Run the other way.

First of all I would recommend to not have them on your hotel list. The toilet looked like a 5 year old repaired the floor around the toilet. The rubber cocking was just smeared around the toilet to fill in the missing tiles after a quick fix. They could put a new curtain rod in the bath so the curtain wasn’t sagging . Go to the dollarama and for $4.for a new one . Had to go th the office because they left only a small bit of toilet paper on the holder. It just felt unclean. Have a little pride in your hotel . The little thinks matter. Hemm the bedspread to fit the bed so it isn’t dragging on the floor. Thank you very much

Friends_and_family Family

6/10

Pleasant

06 Aug 2024

Shawn

This is often the cheapest motel to stay at so one should keep that in mind. With no AC the rooms can get hot with the sun coming through the large window and cell signals in my room at least was not good at all. The wifi was strong, and you are just on the edge of town to go pick up food or whatever.

Leisure Self

10/10

Exceptional

05 Aug 2024

David

Need air-conditioning

10/10

Exceptional

03 Aug 2024

Pauline

Beautiful view from the room. Much larger than we anticipated. The room was quite warm when we entered but the lovely owner turned on the A/C for us.

4/10

Poor

02 Aug 2024

Randy

Looks absolutely gorgeous on the outside. The staff were super friendly and helpful. This is a very old motel very dated and the room smell musty need some major renovations on the inside.

Leisure Partner

6/10

Pleasant

23 Jul 2024

mary

Pictures showed 2nd floor 2 Bdrm with nice furniture in main room but not like pics at all. View was great outside but Couch needs updating & no table & chairs at window? Pictures not accurate.

Also to get to 2nd floor the back path is a cement path & steps very cracked, which is unsafe. The back path lighting is very poor.
The gazebo is nice outlook spot lighting for smokers so non smokers can’t enjoy

Staff was very friendly & helpful .
Close to ferry & breakfast was sufficient to get a person started.

The inaccurate depiction online is very
Misleading especially for 2 Bdrm and ought to be corrected

Leisure Family

2/10

Poor

20 Jul 2024

Nicole

The people at check in were nice but the room was dirty and cabinets falling apart. The couch had a very old cover on it, the windows were sealed shut and very dirty. We decided to leave and stay somewhere else.

Leisure Family

8/10

Excellent

14 Jul 2024

Sharon

Refrigerator shelves a little dirty. Old tub some rusty stains on ledge. Windows very old, sills dirty.

Friends_and_family Family

4/10

Poor

13 Jul 2024

Troy

No clue how to run a business

6/10

Pleasant

07 Jul 2024

Munkee

I checked in online and felt ambushed when I arrived. Under total reconstruction. No breakfast, coffee or even ice. Parking lot is a mess. Wish
I had known.

Leisure Self

10/10

Exceptional

25 Jun 2024

Patti

The property is easy access from the highway. Clean and large rooms. Owners are amazing and generous. Would stay here again 5-star!!!

Leisure Family

4/10

Poor

18 Jun 2024

Darlene

Didn't like it

10/10

Exceptional

17 Jun 2024

Susan

Very clean, very nice staff and breakfast

8/10

Excellent

06 Jun 2024

Joseph

Excellent motel had issues with the TV
Breakfast is early 0615-0715

Leisure Self

6/10

Pleasant

01 Jan 2024

Charles

The staff was very friendly an the view of the lake was rite in front of the hotel very nice

10/10

Exceptional

30 Nov 2023

Akashdeep

Amazing customer service and cleanliness

8/10

Excellent

15 Oct 2023

Carol

Staff were pleasant. Room was cozy. Nice stay.

10/10

Exceptional

01 Oct 2023

Jerry

The WiFi was non existent in the morning and very weak when we checked in the afternoon.

Partner

6/10

Pleasant

21 Sep 2023

Marcel

Room was very musty from lack of climate control while vacant. Over-priced given the facility.

Leisure Family

8/10

Excellent

10 Sep 2023

Ida

Would have liked a coffee machine in room

Leisure Family

4/10

Poor

30 Aug 2023

Mark

Bathroom old and not so clean. No acu, thin walls.

Family

8/10

Excellent

29 Aug 2023

Sue

It was clean

6/10

Pleasant

26 Aug 2023

Carol

The motel is dated (blue bathtub). No electrical plugin in the bathroom, only one on the night table in our room. The bed was clean and comfy. No air conditioning. Just a fan. The breakfast was a farce. The 1st morning there was bread for toast (nothing to put on the toast only a common paper cup with margerine) cereal but no bowls, no mik for cereral, I found a container that had expired two weeks earlier and still in the fridge, small stale muffins. No plates, cups from a punch bowl set, no mugs of any kind. There is an ice container, but they offer ice. The biggest problem was that they get staff to work there. There was only one lady who managed the desk, cleaned the rooms and done the breakfast. They should forget the breakfast, do some renos and charge a reasonable rate. Way to expensive for what you receive. We won't be returning.

Leisure Partner

2/10

Poor

24 Aug 2023

Alex

When i arrived the tv wasnt working and no wifi. Office was closed at 430pm. I called about the tv and wifi, was told someonenwas in there way. No one mentioned they had to come from home. Zero communication and not an ounce of care in the world. After 15 mins i called back. She told me the on call personnwas on the way. After another 45 mins of waiting i called again, same lady but this time said she couldn't get a hold of the on call person that she would come, after 20 more mins of waiting she still hadnt shown. I called again and man answered, i told him my story and wanted my money back. And i did get my money bacl and stayed somewhere else. But they refunded only 133.87 of 163.40 i spend so i had to spend 1.5 on the phone to get my ither 29.00 bucks back. They asked me if inwanted a room at another hotel of theres. Why would i give money to people who left me.eaiting for 1.5 hours and lied to me. Never stay here

6/10

Pleasant

19 Aug 2023

Debbie

2nd time I've stayed here. A very convenient location, close to Yarmouth. Unfortunately we had no internet service. Others did but not us. Perhaps our carrier is at fault. Our room was clean and the bed was very comfortable. Staff was very friendly. It's too bad there isn't more lighting and outlets in room. That would be more convenient. Great coffee in morning.

Leisure Family

8/10

Excellent

18 Aug 2023

Anne

Did need a bit more cleaning

Leisure Partner

10/10

Exceptional

17 Aug 2023

Anne

They are renovating so the room was nice but a few things just not complete. I believe air conditioning will come but we didn’t need it anyway. Staff lovely and the room was very clean and comfortable.

Leisure Partner

4/10

Poor

17 Aug 2023

Robin

This place was nice and clean, but there was no hot water for showering. I could understand if it just happened, but upon speaking with others staying there it had been all week. Of course it wasn't mentioned at check in.

Leisure

6/10

Pleasant

13 Aug 2023

Tim

This property was not terrible, but it was in poor state of repair and missing many amenities one would expect from a motel. It felt more like a neglected air BNB.

There were some positives though. There was ample room and beds. The view of the lake was beautiful and the proximity to town was perfect.

Leisure Family

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