Muo Boutique Hotel

8/10

Excellent

23 Dec 2024

Shahenaz

Family premium room had no windows but my kids love it. Love the aesthetics of the hotel. Very quaint and unique! Rooftop is a nice place to sit and talk with family.our room had a loft with single bed however spotted several mosquitoes. The steps to the loft in our room needs some repair as some of the wood chips are coming off and can be quite dangerous.

10/10

Exceptional

11 Nov 2024

Ricky

It's a very nice cozy hotel. My family had a great stay during the weekend

6/10

Pleasant

23 Aug 2020

MuhamadArif

There are no designated parking so have to park on public parking. But they give us parking coupons for compensation. The room is a bit dirty. Would love to see some improvements.

Leisure Family

4/10

Poor

09 Mar 2020

Verified traveler

.....

Having an issue with cloaked sink and floor trap. Also, hand bidet next to WC broken. Gladly solve upon complaint.

At night, small cockroaches are everywhere near the dustbin and inside the toilet.

Btw I'm staying at level 3 which the same level as the rooftop restaurant.

Business

8/10

Excellent

16 Jan 2020

Anonymous

The room is quite small, hardly any space for luggage and solat. But since we are only staying for only 1 night, the small room is acceptable since its new and clean. Bedding was great and we had the 3rd floor room with the river view.

Friends_and_family Partner

6/10

Pleasant

25 Dec 2019

Verified traveler

The family room was cost but rather dusty and hope the management will take note and improve on this. Otherwise it is a nice boutique hotel

Friends_and_family Family

8/10

Excellent

08 Dec 2019

Verified traveler

Very convenient, near the shopping district with many eating establishments

Friends_and_family Family

6/10

Pleasant

01 Nov 2019

Yoing

Nice location and clean rooms.
But noisy traffic noise at night and bathroom floods during shower.
Rooms are small

Friends_and_family Family

8/10

Excellent

30 Sep 2019

Verified traveler

Deco was on point - loved it.

Friends_and_family Family_with_children

8/10

Excellent

15 Sep 2019

Verified traveler

Just ok for me and my family 😊

Friends_and_family Family

10/10

Exceptional

14 Sep 2019

Zu

The location

Leisure Friends

10/10

Exceptional

18 Aug 2019

Verified traveler

Everything is fine with me. But, I don't like the smell of my room.

Leisure Family

6/10

Pleasant

13 Aug 2019

Verified traveler

Good and No Good

Good:
1. Location
2. Hotel Lobby
3. Staff Service

No Good,
1. Sound proof
2. condition of room (toilet water is small, no windows thus strong smell and damp)
3. cleanliness to be improved
4. No safe box, limited clothes hanging spaces

Family

10/10

Exceptional

12 Jul 2019

Verified traveler

Nice room, nice view, good staff

Leisure Friends

4/10

Poor

25 May 2019

Verified traveler

Cleanliness to be improved

The hotel looked very clean and neat when you enter. It was also gave off a very cosy and comfy vibe. However, cleanliness could be improved.

We stayed at the muo family room. Which has another floor in the room. There were corners with cowebs, surfaces were covered with dust. The one that really broke the straw was cockroaches. Found two huge cockroaches in the room during our short one night stay there. They were grown adult cockroaches.

Dont know how did they get there but that was an experience we will never forget. Glad it was only a one night stay. Will not be considering them again.

Family

8/10

Excellent

08 May 2019

YewBee

Muo Boutique, upkeep your status

Hotel location is good. Very clean too. Hawker food around the area is plentiful. A very small hicup though. But not much of a issue too.

Partner

10/10

Exceptional

28 Apr 2019

Norsyah

I love this hotel. Nice room, nice scenery from the rooftop, excellent staffs hospitality,

Business Self

6/10

Pleasant

24 Apr 2019

Verified traveler

Baby cockroach found in room!!! Room is rather small and soundproof is rather poor. We can hear guest coughing from other room.

Leisure Family_with_children

8/10

Excellent

25 Mar 2019

Verified traveler

clean rooms, friendly staff, only downside is rooms too small

Business Friends

10/10

Exceptional

12 Mar 2019

Verified traveler

really live staying here... highly recomend

Leisure Family_with_children

8/10

Excellent

10 Feb 2019

Verified traveler

Good location to city centre.
Room was small.
There was no wall to seperate shower from toilet. The entire bathroom floor is wet after a shower. Very unpleasant .

Friends_and_family Partner

8/10

Excellent

23 Jan 2019

Verified traveler

Nice & clean hotel/room at the centre of Muar.
But, the room curtains just enough to cover the window but not the sunlight. During the day, even all the light turn off theres still sunlight enter through the windows.. Thats it.. Overall the hotel is excellent!
THANK U.

6/10

Pleasant

13 Jan 2019

Verified traveler

good...
nice....

10/10

Exceptional

07 Jan 2019

Verified traveler

Situated in the city close to shops, restaurants and public transport facilities. Staff are very friendly, helpful and professional.

8/10

Excellent

05 Jan 2019

Chua

A unique hotel with a special interior concept and basic amenities and all. Great rooftop garden that overlooks the muar river. A pity there isn't a breakfast provided.

8/10

Excellent

24 Dec 2018

Verified traveler

Well kept boutique hotel. Rooms were clean, beds were well made and toilets were clean. However, parking lots in front of hotel was limited. Alternative was to park at the opposite carpark across the road which was accessible via a big detour. It was not safe to park at the car park in my opinion. Otherwise, would have given the boutique 5*

8/10

Excellent

13 Dec 2018

Verified traveler

Cozy hotel for family

Good and cozy for family stay😊

Family

10/10

Exceptional

01 Dec 2018

Amirul

Very pleasant stay

2/10

Poor

30 Oct 2018

Barbara

We had paid for a Double Storey Family Room. However, when we checked in, we were given a Deluxe Room instead. We were informed by the hotel staff that our room has been taken by another guest who has checked in earlier. This is really unacceptable, how could a hotel staff release a paid room to another guest???

10/10

Exceptional

15 Sep 2018

Joshua

Great service

Convient location with lots of local food stalls. Very friendly staffs.
Slightly misleading over the Swimming pool as it is located at another hotel location

8/10

Excellent

08 Sep 2018

Jacob

New hotel at a good location.

The hotel is located within walking distance of food places and the main shopping centre. Room is small with no cupboard and dressing table. Shower area in toilet does not have a partition so water splashes all over the toilet. Only local TV channels are available.

Beds are clean and comfortable. People are friendly and very helpful. Free coffee at reception area. A simple hotel to stay at when visiting Muar.

10/10

Exceptional

30 Aug 2018

AH SONG

EXTRAORDINARY!

Must stay! A rarity (go to roof top, chairs, tablespoon & added covered canopy with view of river). Lobby showcases nostalgia old TVs, radio, toys. Lots of wooden furniture due to Muar's industry. Ask for unique family rm with 2 joined bed heads separated by divider. Only rooms small but ok as new, clean, amenities incl. bedroom slippers! Invest in rooms with windows, ask for river or town view, not wall. Location next to Muar historical shophouses & taxi cab M$5 to main Bentayan bus terminus. Homely, smiling staff, cozy atmosphere.

Friends

8/10

Excellent

19 Jun 2018

R

Nice hotel but housekeeping was a bit slow

8/10

Excellent

05 Jun 2018

Verified traveler

Great stay, just some minor problem

Pros: Bed and pillow are comfy. All of the staff are friendly. Room is clean.

Cons: Room is very very small (not enough space to put our bags). Water drainage need some improvement - water flow all over the bathroom. Only one small bottle of shampoo and bath gel are provided. Only one hanger provided. Limited tv channel.

Friends

10/10

Exceptional

26 Apr 2018

JOSHUA

This hotel is unique in design. Staff is extremely helpful and friendly. Room is a little small and bed too soft ( maybe its my personal preference).

But in general, location is good and the hotel is very clean.

6/10

Pleasant

25 Apr 2018

Verified traveler

Not for business travellers

The hotel is nice and all, really like the theme too but the thing is the room i stayed at is really cramped. The is no proper place to put your luggage, the sink is not in the bath and the is no desk and chair. Overall business travellers should stay away from this hotel.

8/10

Excellent

19 Apr 2018

ZHI XUAN

Comfy stay. Better one if WIFI is working.

Decoration could be observed to be done with effort.
However WIFI never seems to work, can never be connected.
If guest just look for a nice room to stay for the night, a worthy one then. Will be a comfy stay if you need not WIFI.

4/10

Poor

04 Apr 2018

Eileen

Really dirty and smelly toilets

The toilet bowls were coloured and smelled soiled. The walls have large cracks even though it’s a really new hotel and the ceiling was dusty.

Family

6/10

Pleasant

19 Mar 2018

Simon

Nice hotel and well located.

Don’t like the small room, too cramped up. Like staying in a wardrobe!

10/10

Exceptional

26 Feb 2018

Verified traveler

Rooms are a bit small; not much space to put luggage or walk around. Great staff. Excellent service.

10/10

Exceptional

25 Feb 2018

sheng

Clean nice room and friendly hotel staff. Rooftop view is excellent.

6/10

Pleasant

04 Feb 2018

GL Tan

Hotel in the small city

Good location in the city centre. Great hotel staff , very friendly and polite

Hotel room is clean but very small and with small single beds meant for kids.

No breakfast provided.

It is not worth the money

8/10

Excellent

26 Jan 2018

Charine

Cosy Little Haven

👍: Hotel was relatively new, compared to the usual old ones in this small town. Cosy & comfortable, staffs were super friendly. Especially love the little souvenirs corner and the teh tarik machine. Rooftop provides a scenic breezy view.
👎: No racks, no cupboards, small room, no seating area. Soundproofing is bad, heard door banging the whole night. Cars honking and can even hear people speaking loudly downstairs.
Overall a good experience, love the “family” & “personalized “ touch. Many thanks to the friendly staffs 😄

Family

8/10

Excellent

21 Jan 2018

Verified traveler

very nice hotel rooms and staff. however it can be quite noisy at night because it's situated next to the road and the cigarette smoke from other rooms seems to spread to non smoking rooms at times.

10/10

Exceptional

28 Dec 2017

Verified traveler

Cozy hotel with excellent service

Cozy hotel with excellent service. Clean and comfortable.

Family

8/10

Excellent

27 Dec 2017

Verified traveler

Neat and cosy

Nice, neat and cosy environment. Value for money. A short drive distance to town centre.

Family

6/10

Pleasant

25 Dec 2017

Verified traveler

Service has room for improvement.

This is our second trip to this Hotel. When we reach the hotel at 545pm, we were told that there is no bookings. We were made to wait for at least half an hour and were told that we were lucky that they have a room for us, after finding out that Hotels.com did not have the booking but it is under Expedia. Very contradictory comments from the hotel staff. The WIFI is not working which is frustrating.
Overall, we miss the host in our first stay, even though we got the Tatami room. We feel that the staff are not well trained in hospitality. Luckily, the room with the windows is okay, definitely better than the Tatami room. Hope the hotel staff can improve for our next stay.

Partner

10/10

Exceptional

15 Dec 2017

Kimberly

The room is nice.
Bed is comfy.
Shower pressure is strong.
Walking distance to famous food area.
Free parking at opposite parking area.

8/10

Excellent

11 Dec 2017

salmiah

new and clean

new and clean, near to good restaurant- walking distance.