Name: Western Motel Fitzgerald
Address: 111 Bull Run Rd, Fitzgerald (ga), 31750, US

2/10

Poor

24 Feb 2021

Pamela

There was stains on the beds the chair . Hair and something else in the bathroom.

Friends_and_family Family

10/10

Exceptional

19 Jan 2021

Ollie

Great get away

The whole stay was excellent.

Partner

2/10

Poor

27 Aug 2020

Valentina

Poor customer service

Friends_and_family Family

6/10

Pleasant

15 Jun 2020

Verified traveler

It's avg nothing bad or great

Overall I do not anything bad or good to say. It was fine for our needs. There are no frills. I would say it should be priced under $85 a night.

Friends_and_family Family

2/10

Poor

01 Jun 2020

Verified traveler

I booked this honestly because it was the best of bad options, the staff spoke very broken english from the start so there was a language barrier. When i booked the room we unloaded i belingings into the room we didnt even stay to check it out because we had an event to go to. Then we came back to get my children aime night wear because my mother wanted to spend time with them before we left the next day. Then me and my wife came got a shower which was all that clean hairs all in the bathroom. The washing material had a brown tint to them. Then while i was i the ahower my wife was getting ready to lay down and found hairs in the bed. She threw away 2 hairs, but immediately found more in each bed under the pillows and throughout the bed. I got out the shower and she sent me pictures so i could inform management. That proved to be not as affective as i like to hope, because they refused to take responsibility, the room wasnt properly dusted, it had spider webs and dust around the lamps and ceiling. I asked the could we get a different room and they so no they didn't have any which i sure was a lie. Then offered to give me a blanket to remedy the situation, but proceeded to give me one thick brown blanket with no sheets to at remake the bed with fresh linen. We notify Expedia of our experience and the situation was still not resolved as management of the hotel lied their involvement in this. Soon after we decided to check out in the middle of the night, cause of the disrespect.

Friends_and_family Family_with_children

2/10

Poor

27 Feb 2020

Verified traveler

Not happy

Room was non smoking but stunk of cigarettes smell. Nothing was made for breakfast except cereal with no milk and the water in the breakfast area was in a clear container and you could clearly see mold in the bottom of it

Friends_and_family Family

4/10

Poor

24 Feb 2020

james

ot a good choice

the one good thing about the motel was it was clean the staff was not very helpful the motel didny seem to be in the best section of town the heater didnt work right there were holes in the bathroom door i dont consider myself picky but i would not stay there again in the future the breakfast was a joke it didnt have anything but ceral and coffee

Friends_and_family Family

8/10

Excellent

02 Jan 2020

Verified traveler

The stay worth the pay

The motel was clean but continental breakfast needs to be improved; good stay for the price.

Friends_and_family Family

4/10

Poor

30 Sep 2019

Nicole

The place is convenient,but was not clean. It had trash in the garbage from the previous person.

Leisure Friends

6/10

Pleasant

25 Sep 2019

Melissa

Ok stay

The hotel was ok, could be better if updated.

Had to switch rooms because first room had left over garments from previous guest on floor and smoke detector battery needed to be replaced but hotel staff accomodated.

Family

10/10

Exceptional

31 Jul 2019

William

It was nice

8/10

Excellent

21 Jul 2019

Dennis

Fitzgerald rest!

The hotel was very clean and great staff!

8/10

Excellent

07 Jul 2019

Joseph

Not too bad

Good hotel for the location and price

2/10

Poor

30 Jun 2019

Verified traveler

No one would check us in. The hotel that we thought was a Best Western turned out to be a private Western dive in the middle of nowhere. While trying to check in we checked out the reviews. Bedbugs, roach nest and customers warning to sleep in your car. We called Expedia to let them know we could not check in and we’re scared of the hotel and the reviews. It was three am and Expedia tried to contact the hotel for over and hour and a half. Then told us that they would have to talk with the hotel before they could give us a refund.
Seems like we should check with our attorney to see if sending families into the woods with no phone service to a bug infested unsafe facilities to be left stranded in the wilderness with assumption they were going to a named brand hotel, should constitute a refund or better yet, reimbursement or compensation for the three hour excursion.
We trusted Expedia to help us. Like the commercials. Instead they took our money, sent us nowhere and now won’t give us our money back.
Sound like we’ll be dealing with our credit card company and never booking with Expedia again.

Leisure Family_with_children

8/10

Excellent

18 Jun 2019

Melissa

Nice stay

Hotel was clean, bed was comfortable. Nice stay

Family

10/10

Exceptional

24 May 2019

Verified traveler

Good room for the price. Good location, Quiet. Clean bathroom, comfortable bed

Friends_and_family Family

8/10

Excellent

05 May 2019

James

Comfortable

Very good/pleasant stay.

Partner

6/10

Pleasant

04 May 2019

glenn

Hotel was good but what they consider a continental breakfast I consider a joke. Coffee cereal and a very few sweet rolls or mini muffins usually 6or seven total. A little fruit or yogurt would go a long way

10/10

Exceptional

03 May 2019

Verified traveler

Rooms were nice and clean. Property was well kept. Staff was also very nice.

Business Family

10/10

Exceptional

30 Mar 2019

Verified traveler

Excellent stay, comfortable bed, clean room, quiet. Great value for the money.

Friends_and_family Family

10/10

Exceptional

30 Mar 2019

Verified traveler

Great experience. Nice clean hotel. Decent breakfast.

Leisure Partner

10/10

Exceptional

19 Mar 2019

Verified traveler

We did not realize we could not make alterations to our reservation using Expedia. We will not make that mistake again.
We loved the property and the management team.

Friends_and_family Family

10/10

Exceptional

04 Dec 2018

Verified traveler

Very good accommodations for the price. Will stay again.

4/10

Poor

02 Dec 2018

Verified traveler

If you have to stay there ...

Hotel room smells like it's very old. Overall bad hotel but only option in the area

2/10

Poor

20 Nov 2018

Chip

Truly and honestly, the worst experience I’ve ever had at a hotel. From the rude staff, bodily fluids on the sheets, roaches crawling on the furniture, and no apology after complaining, I would have been more comfortable in my car. Stay away.

6/10

Pleasant

05 Nov 2018

Tracie

The property was ok for a qukck stay. However, there were leftover frozen food in our fridge, it was forty degrees and the heat didnt work which was just as well because the air conditioner smelled like pee.

4/10

Poor

24 Oct 2018

Mela

I was charged for 2 nights n they didn’t even have a room for me the first night. Then they gave me a room that apparently was flooded the day before bc the sent was so strong I couldn’t sleep

6/10

Pleasant

21 Oct 2018

Verified traveler

Good basic lodging for the price. Recently renovated, clean and well lit exterior, good clean rooms.

6/10

Pleasant

15 Oct 2018

jeff

Stay was good. I got what I paid for.

6/10

Pleasant

17 Jul 2018

Verified traveler

Checking in was difficult. Beds were not double as stated in confirmation. Towels are thin but acceptable.

6/10

Pleasant

03 Jun 2018

Kimberly

Far from the interstate

Late night drive to Atlanta and had to stop to sleep. Booking at 1:00am you have limited options and this was the best of the 3 choices I had. I had no idea Fitzgerald was 30+ minutes off the interstate but by the time I realized it I had already booked and paid for the room. Late night check in is done through a window and the clerk wasn’t very helpful. Had me fill out an old school slip of paper then handed me a key. Room was clean but very basic. If you just need a bed for the night it’s ok but it won’t be my first, second or third choice.

Family

8/10

Excellent

28 May 2018

Bailey

Clean room for the night

The rooms are clean and it's very convenient to my family in town.

8/10

Excellent

29 Apr 2018

Diana

Vacation

The hotel was clean and the check in process was easy and efficient. Enjoyable stay!

Friends

4/10

Poor

22 Jul 2015

Guest

Not much to choose from in this town

Front desk staff was hard to deal with, couldn't understand him. Pool was green, couldn't see the bottom. Had other friends staying at the motel who asked for a non-smoking room and were given smoking room anyways. Cleaning staff entered room in the morning without knocking.

Family

4/10

Poor

12 May 2015

melinda

First visit to Georgia.

There were holes in the sheets. They only gave us one tiny bar of soap for shower and sink area. The towels were horrible. They were Small and old. Staff was friendly
BUT. Won't be back. no way

Family

2/10

Poor

05 May 2015

james

glad its over

no working wifi, toilet wouldn't flush at first, then once it flushed, took half an hour to refill tank during the night. the breakfast was prepackaged \"little debbies\" and cereal.

Family

2/10

Poor

15 Mar 2015

lynn

wish there were more hotels to stay at.

had holes in the sheets, the towels were stained and veryyyyy thin. We were not given bath towels and only ONE TINY bar of soap for 2 people.

Family

2/10

Poor

30 Nov 2014

Linda

Thanksgiving Visit, 2014

We booked two nights with a king sized bed. When we arrived, they couldn't find our reservation, even though we explained it was already paid for on hotels.com. They decided to let us have a room despite that. We ended up with two full beds instead of a king. The room was clean, but in the bathroom, we found one bar of \"Alta\" soap, a partially full bottle of an off-brand shampoo, and a Hampton Inn bath soap. We turned on the heater, and it clicked loudly unless it was on full heat, or turned all the way down. The next morning, they called us early in the morning to get our hotels.com reservation number again. When we gave it to them, they just thanked us and hung up. We left to go see family, and realized our room had no \"do not disturb\" sign. When we returned, they had made up one bed, but not the other. It was an interesting hotel, but I think I'll go for one of the other hotels in town next time.

Partner

10/10

Exceptional

28 Oct 2014

Magalene

Ready to visit again

I loved the hotel and was very comfortable. I appreciate the hotel placing me on the 1st floor because I walk with a cane and its hard for me to climb stairs. My daughter and grandchildren were on the 2nd floor, just a skip and a hop away.

Family

8/10

Excellent

25 Aug 2014

Stevie A. Harper

GREAT LOCATION TO ATTEND FAMILY REUNION

Comfortable, convenient and good price.

Family

6/10

Pleasant

05 Aug 2014

Will

Quick sleepover

Was a clean and decent place to stay for the price

6/10

Pleasant

08 Jul 2014

bridges

good place for stop before your destination

They was remodeling. Very limited breakfast. Couldnt understand wat lady behind counter was saying. But over all. Nice stay.

4/10

Poor

17 Mar 2014

Verified traveler

Below average staff and hotel conditions

Staff could not speak English well enough to be understood. No coffee on weekends.

6/10

Pleasant

09 Feb 2014

Verified traveler

Good if you have to stay here

An old Jamison that is now privately owned. Rooms were fine but the breakfast was minimal and the three times I went to the lobby that morning they were out of coffee. So it was no savings by having to go to Huddle House down the street.

10/10

Exceptional

24 Jan 2014

Beverly S.

Close to my destination.

Our stay was fine. We were in and out of our room a lot while we visited relatives in the area. The service was good. Gave us extra towels and much information about places to see and eat. Good location as it was right on the highway we were traveling.

Family

2/10

Poor

08 Jan 2014

Donna

Need Serious Safe Sanitary Improvement

it was truly awful and nasty and the air and heating unit was torn up on one of the coldest nights of the year pillow cases sheet bathroom everything was filthy. Need to hire staff to clean instead of doing the work or neglecting the cleaning and maintenance to be done. And the female was argumentative. they never came in the next day to touch up the room still no clean linen. i bought lysol to clean the toilet it was disgusting serious nasty

10/10

Exceptional

02 Jan 2014

Roz

Goodnight sleep

This hotel in Fitzgerald is a good find. The price was good and compared to others in the town the hotel was clean and had a pleasant smell. they offer a light breakfast which looks stale. they should just offer coffee and add some vending machines and it will be fine. Front desk staff was friendly. I will stay there again.

Family

6/10

Pleasant

02 Dec 2013

shoemo

Western Motel

Fitzgerald, Georgia is small and the accomations limited. This is a motel I chose from the reviews on hotels.com. It is a clean hotel in a safe location. The smell of curry took be by surprise when I walked into the lobby. Breakfast was marginal at best with coffee, 2 cereals to chose from, OJ. I am thankful for an uneventful stay and would probably stay here again.

10/10

Exceptional

16 Nov 2013

Verified traveler

Very pleasant!

10/10

Exceptional

26 Oct 2013

Pete

Good budget hotel

Room was modest, clean, quiet and comfortable. Admittedly not a superpremium hotel in a high demand area, but neither was the rate. This is one of the first budget hotels that I fell asleep the first night!