Golden Sand Hotel

100 reviews shown

8/10

Excellent

27 Feb 2026

edward

Very good service from all the staff 5 star.

10/10

Exceptional

26 Feb 2026

Muhammad Shahid Amin

Excellent and environment friendly

Friends_and_family Family

8/10

Excellent

02 Dec 2025

Mohamed Akram

Yes room was clean and tidy. All the staff were very helpful and friendly. House keeping were also friendly and kept the room clean and made sure everything was available such as soap, water etc.
House keeping staff NAEEM was very nice and helpful, always greeted me and made sure room was clean and always asked if I needed anything. Many thanks to him.

10/10

Exceptional

09 Nov 2025

Dharmeshkumar R

Room was good

Business_and_leisure Family

10/10

Exceptional

24 Oct 2025

Philip

The room was clean and comfortable with great air conditioning. Thanks to Rubina for working hard to keep our room so clean and to Mubi on reception for going beyond the call of duty to help us out.

Leisure Family

10/10

Exceptional

18 Oct 2025

Abhishek

Very good location with easy access to the metro and all tourist stops

Leisure Family

10/10

Exceptional

12 Oct 2025

antony

Stayed 4 nights in golden sands 5 . It’s very clean and well communicated . The service was good . The metro station sharaf DG is 15 min walks . And groceries and restarents ante near by . Best location to access everything .

Leisure Partner

10/10

Exceptional

11 Oct 2025

Mohamed

Great

10/10

Exceptional

24 Apr 2025

Verified traveler

Comfortable stay near the station

This property resembles a service apartment. It had everything I needed, including a mini kitchen equipped with plates, utensils, pots and pans. The best part was the in-room washing machine, which allowed me to do laundry without leaving the apartment. A drying rack was also provided, which I set up on the balcony. The hotel features a front desk that seems to operate 24 h. It's about a 10-min walk to the Sharaf DG station (Green Line station #5) and apparently a 25-30 min walk to the Old Soul near the harbor.

Partner

2/10

Poor

03 Apr 2025

Nahla

Property is very old property, own egoistic management- especially manager-Hadi. Its resturant serve very old food and very reluctant to accept feedback. They like to charge for any simple service. Seems all they care is to make money and not care for customers. Very terrible management.

Business_and_leisure Partner

10/10

Exceptional

25 Feb 2025

SYEDA

Best part of stay was breakfast so many choices to eat from! We loved it

Leisure Family

10/10

Exceptional

09 Feb 2025

Jennie

The hotel is clean, accessible and close to every thing. Easy parking without fee

8/10

Excellent

31 Jan 2025

Alexander

We have used Golden Sands 3 and 5 on and off for 25 years, The staff,as ever, are friendly, polite and always helpful. The apartments in 5 are comfortable and very tidy however they are starting to show their age, Golden Sands 3 has had a recent make over and looks fantastic its about time for 5 to recieve the same attention. The area is ideally located for local shops and dining and is within easy walking distance to the Metro. We will be returning in 2026/27 and are looking forward to it.

Leisure Partner

10/10

Exceptional

20 Jan 2025

Anoop

It’s best place to stay with family and kids.

10/10

Exceptional

06 Jan 2025

Vikashdeep

It feels safe to stay here
The place was clean

Leisure Partner

10/10

Exceptional

05 Jan 2025

Paresh

Our stay at Golden Sand Aprtment 10 was awesome and it was good experience.

Located in prime area in Karama with all restaurants and groceries shops in walking area.

Staff and management service was really good

Leisure Family

10/10

Exceptional

29 Dec 2024

Patricia

The staff was amazing, kind & helpful.
I want to also rave about Mubashar he was great, he greet us with such a warm & kind smile everytime we came back from our tours. He went above and beyond to ask us how we were doing. The apartment was so clean & the staff was very helpful.

Leisure Partner

8/10

Excellent

04 Dec 2024

Merly

Experience in Golden Sands

On checked in I was greeted with in-experience staff. I have been going to Dubai for a lot of years now, and always used Bonvoy hotels and IHG as I am a member. For a change I wanted to try the golden sands as in the past Golden sand was good place to stay, however on this visit, I am dis-appointed, the reception staff did not even know that they provide toiletries!!! Giving me wrong information. Location is ok. Apart from a bad experience from reception staff rest of my stay are ok. Staff called MOBI in the evening shift was made my stay ok, he is present at the reception helped me with my luggage when I arrive. Gave information I need that the reception should done in the first place.
I suggest reception staff Mary should have further training with the service provided and Sadam for customer service training etiquette.

Friends_and_family Family

10/10

Exceptional

02 Dec 2024

Kyung S

Very secured

6/10

Pleasant

13 Nov 2024

John

Poor supply if hit water for shower.

Business Self

6/10

Pleasant

13 Nov 2024

John Patrick

Stayed for 10 days. Staff were very pleasant however i had trouble enjoying a shower due to poor hot water supply

Business Self

8/10

Excellent

30 Oct 2024

James

2nd Stay a GS 5

The house keeping staff excellent, very helpful very friendly and credit to Golden Sands. I found some of the checkin staff to be a little hostile sometimes. Which was a shame. This is my second stay a Golden Sands 5 and would come back, just hope the check in staff given a little bit more training on being friendly and helpful, this was not all the checkin staff, some of them very nice

Partner

4/10

Poor

23 Oct 2024

Vishal

First 2 days we suffer with many things like blockages, tripping, basin till last day they have not replace the filter.

Leisure Family_with_children

8/10

Excellent

27 Aug 2024

Yordanos

I like everything the front desk and the house keeping we are enjoying , but I don’t like when they smoked inside the room

10/10

Exceptional

18 Aug 2024

Srinivas

Good place with easy access to Metro and restaurants

Leisure Family

10/10

Exceptional

06 Jun 2024

Imran

Was nice for the price. Couldn’t have asked for more based on the price.

Leisure Family_with_children

2/10

Poor

26 May 2024

Walid

I don't like the receptionist people not helpful

Family

10/10

Exceptional

24 Mar 2024

divine ame

Excellent Place and Reception

Our stay was excellent. The staff were polite and helpful right from arrival, check-in and throughout our stay. We are grateful for changing our room for the last day. Kudos to the manager and her team. You're amazing and hope to return.

Friends_and_family Family

4/10

Poor

05 Mar 2024

Hamid

Big brother watching over you... You are allowed only one visitor during your stay! rude staff members... Will never go there again!!!

Leisure Self

6/10

Pleasant

24 Feb 2024

Amar

Room was not ready on time at check in. Daily cleaning was not up to standard specially sink not cleaned at all.

10/10

Exceptional

19 Feb 2024

Farkhanda

We enjoyed our stay at Golden ssnds 3 , rooms were suspeious.

Leisure Family

10/10

Exceptional

17 Feb 2024

Billan

My family had amazing time at Golden Sands Apartments Hotels. The staff were very friendly. The room was very clean and looked exactly like what we booked. Everything worked in our rooms and when we needed help they assisted quickly. Quiet hotel and good neighborhood.

Leisure Family

10/10

Exceptional

09 Feb 2024

Joan Christian

The group had a good experience here, home away from home

Business_and_leisure Friends

6/10

Pleasant

23 Jan 2024

VISHAL

Only master bedroom has attached bathroom but other 2 rooms doesn’t has attached bathroom, 6 persons but only 2 hotel cards given , rooms designs are very old but neat and clean

Leisure Family_with_children

10/10

Exceptional

18 Jan 2024

Mary

The staff was veru courteous and friendly. The apartment was clean and a very good size. The location is perfect and the price is just right.

Business_and_leisure Partner

10/10

Exceptional

02 Jan 2024

Saumitra

Great property!

6/10

Pleasant

31 Dec 2023

Deividas

Night shift staff were goid

Leisure Self

4/10

Poor

06 Dec 2023

Anderson

My card was damaged by a neighbor car , they removed the cone who was protecting the car in the garage allowing a giant SUV to be there from some rental car company who does not care about know the car and damage the door of my car.

Business Self

10/10

Exceptional

03 Dec 2023

Amrut

Spacious rooms and courteous staff. Well equipped and well located

Leisure Family

6/10

Pleasant

28 Nov 2023

Roshan

Not sure why the security deposit is charged when it’s not mentioned on the booking.

10/10

Exceptional

14 Aug 2023

Abukar Abdulkadir

I liked every thing fantastick

Leisure Family

8/10

Excellent

15 May 2023

Alexandra

Big rooms and nice food

Business_and_leisure Family

8/10

Excellent

24 Apr 2023

John

Good Value

Great service from the desk and good value, certainly stay again.

Self

2/10

Poor

19 Mar 2023

mirza

Very bed service’s

Leisure Family

10/10

Exceptional

15 Mar 2023

Verified traveler

Great experience for family

It was good to get a 2 BHK type of apartment flat in a hotel.

Perfect for a family!!

Friends_and_family Family

10/10

Exceptional

06 Feb 2023

julien

Perfect!

Very good expérience.

Friends_and_family Family

10/10

Exceptional

05 Jan 2023

Great for families

Great amenities, staff and location. Property could use some maintenance but other than that it was great. I'm definitely coming back

Friends_and_family Family

10/10

Exceptional

11 Nov 2022

denise

Staff . Friendliness. Service. Excellent. Well Positioned near shops . And metro.

Leisure Self

10/10

Exceptional

14 Jun 2022

Mohammad

Rooms were Great, location was excellent and most of all the Golden Sands 5 Team was the Greatest of all (I do travel a lot around the world) . Thanks !

Leisure Family

2/10

Poor

06 Jun 2022

Kelly

Don’t stay

Can’t get in the car park until you are checked in. Reception man was on the phone and checked me in still on the phone to someone else. Had a premier room but was so run down and needed a good clean! Ac vents all black and so load! Windows so thin it sounds like the window is open and every 30 mins someone slams a door! No sleep!!!

Friends_and_family Family

4/10

Poor

22 Apr 2022

Ibrahim khan

This is very old property and cramped.The toilets are real inconvenient due to the size

Leisure Family

10/10

Exceptional

21 Apr 2022

Queen

I had a great time. It was a calm environment.

Business_and_leisure Self

6/10

Pleasant

06 Apr 2022

Vrunda

There are many Golden Sands properties in the area. We stayed at Golden Sands 5 hotel Apartment. The room was dated and the stand up shower door was of not much use. Water was flowing from the shower to the other areas of bathroom making things messy. The towels we were given were old and thin. Kitchenette is very cramped. You will get only one complimentary water bottle for your entire stay, we were told We stayed for 4 nights. Location is not close to any metro station. Do your research before booking

Leisure Family

8/10

Excellent

06 Apr 2022

Nicole

The staff very nice and helpful. The only complaints I have with the apt. (510) was that the microwave was so dirty that I was unable to use it. Also the oven did not work but luckily the stove/range did. The back bathroom shower handle came off several times while trying to adjust the water temperature. I would suggest instructions on turning the hot water on for the kitchen sink. When we arrived we did not have any towels in the bathrooms, the staff did bring hand towels so we had to ask a second time to get bath towels and twice to get a hair dryer. The second bedroom had a TV but no remote. Overall the property was very clean and I would stay again.

Leisure Partner

10/10

Exceptional

13 Mar 2022

Yasir

Friendly Staff, accommodating and willing to go extra mile for customers satisfaction. We were there for 18 nights. They made us feel very special. They even decorated the living room for my wife and son’s birthday as complimentary service.

Leisure Family

6/10

Pleasant

15 Feb 2022

Julie

Facilities ok but bathrooms were awful and in need of an upgrade. Hotel staff didn’t sort a leak out despite telling them for several days. Reception was helpful at times but very inflexible with regards to lye checkout

Friends_and_family Family

10/10

Exceptional

09 Dec 2021

Farkhanda Begum

The staff were all great.. great communication and helpful. Room was good too..

Only downfall were the taxi, not the property

Leisure Family

2/10

Poor

29 Nov 2021

Nathalia

Never again

What a bad hotel in a very bad location. It was like staying in a slum suburb.
The booking process is absolutely appalling and hotels.com totally sucks. I now hate this booking platform with a pashion.
The photos of the accommodation must have been taken when it was new. 15 years later with close to zero maintenance and the hotel is tired, dirty and very poorly maintained. The pool photos were of another hotel entirely. Such misleading advertising.
The room was dirty, with sticky floors near the entrance, the fridge had sticky shelves because they were not cleaned and the fridge couldn't keep the food cool. The air conditioning was noisy, the curtains had holes in them, the towels were threadbare.
I hate hotels.com and this hotel

Friends_and_family Family

8/10

Excellent

19 Nov 2021

Geoffrey

great hotel in great location

Rooms are a little old but well equipped and the stay was pleasant. Housekeeping staff were excellent as was reception. Close to metro and shops, I would stay again.

Business

6/10

Pleasant

09 Nov 2021

Borre

Bed super uncomfortable and hard

The beds were WAY too hard. We booked family room but got an «upgrade» we didn’t want cause of problems with AC in one of the family rooms,so we got two double bed rooms instead. We couldn’t understand how this hotel could have got such a high score in hotels.com but we think the explanation lies in the hotel having 13 buildings under the same name,all the same hotel. We were in number 3 and it was old and beds very uncomfortable. People giving higher score must have been used to sleeping on wood or they were in one of the newer buildings.

Friends_and_family Family

4/10

Poor

31 Oct 2021

tomas

old , bead smell on each floor , even then you pasing frew the open room doors , room was smell curry , then dump , realy not nice place , sorry but this is the truth

4/10

Poor

28 Oct 2021

Regina

The location was great.
Cleanliness and maintenance were horrible.

Leisure Family_with_children

10/10

Exceptional

26 Oct 2021

Verified traveler

The service provided by Nazeer and the rest of the staff right from the porter to the cleaners... all amazing staff with immaculate communication skills and service was 5 star. Absolutely 💯 loved it and wpuld definitely recommend the apartments. I would comw back for more. 👍⭐⭐⭐⭐⭐

Business_and_leisure Friends

8/10

Excellent

28 Sep 2021

Hassan

It is a low-rise building conveniently located near major shopping malls. It is easily accessible by taxi and train. Being a service apartment, it is adequately equipped with essential appliances and amenities such as hot plates microwave oven, washing machine, iron, and a complement of eating and cooking utensils.

There is a small gym with running machines, weight machine and free weight, all appear to be properly maintained. The medium pool is medium size and large enough for swimming short laps.

Staff is helpful and polite.

Business Self

10/10

Exceptional

27 Aug 2021

Verified traveler

Amazing Stay

Amazing Stay

Business

8/10

Excellent

09 Aug 2021

Verified traveler

Location is central. Staff is courteous abs helpful. Housekeeping needs to be spruced up.

Business_and_leisure Family_with_children

10/10

Exceptional

10 Jul 2021

Verified traveler

Great place for the price, staff was really attentive. Some issues with the room but other than that an enjoyable stay

Leisure Family

8/10

Excellent

21 Jun 2021

Verified traveler

I really enjoyed my stay at Golden Sands Hotel Apartments 5.
I deeply appreciate Kareem’s help ( He is one of the receptionists). He was a wonderful help during my stay.

Business

10/10

Exceptional

16 Jun 2021

Raed

Brief Review

The overall stay was good, in terms of location and the hotel staff was extremely helpful and courteous. Especially assisting me with the use of the washing machine. I had a studio as a part of my stay and the only issue I would say was the bathroom was little smaller then expected.

Friends_and_family Family

8/10

Excellent

05 Jun 2021

Hafizul

Communication

the communication part can be improved

Friends_and_family Family

8/10

Excellent

14 May 2021

Brian

Overall, it was a nice place.
I wasn’t happy that for my first 3 days the tv wouldn’t work & it wasn’t fixed. They ended up bringing a different one to replace it.
My only other complaint is the stove. I went to cook spaghetti, & the water barely came to a boil. It took forever to heat up to cook anything else. And the 2 burners are so close together, I couldn’t boil water on one burner, & use the other at the same time!! Golden 5 Rm 405.
Otherwise, nice employees & cleaners. My fiancé really liked Marceline. She did a great job.

Self

4/10

Poor

04 Mar 2021

Verified traveler

We stayed in this apartment many time before and this was the worst. The fire alarm keeps going off even just while frying. Utensils were also incomplete. Booked for 6 and only 1 teaspoon.

Friends_and_family Friends

2/10

Poor

19 Feb 2021

Verified traveler

Don't expect a reply.

Booked this stay as an emergency at the last minute as we were stuck in Dubai following a change of Covid-19 rules in our home country. Unlike most places in Dubai, which were sold out at such short notice, this place had lots of availability. Fortunately, we were granted permission to fly at the last minute and communicated our apologies and hoped for a gesture of understanding and goodwill (eg. exchanging for a voucher or switching for a stay later in the year) from Golden Sands. We were told to go through hotels.com, which we did, only for GS to reject our request anyway. When we asked why, GS failed to respond to us several times.
Would we recommend it? Well, like I say, we never stayed there. When reading the previous reviews, the reasons why this place had availability become clearer. But it would seem that this place prioritises short-term cash over good, long-term relations with clients anyway. And the failure to respond doesn't exactly represent professionalism :(

Friends_and_family Friends

8/10

Excellent

08 Feb 2021

Jennelyn

Highly Recommended

I travelled solo. I arrived in the hotel at 8am but they were gracious to allow me to check in early without extra charge. The room is huge with complete facilities/amenities and I am pleased that it has stove and washing machine. The area is also close to supermarkets and metro stations. Made my stay in the country totally convenient.

Self

8/10

Excellent

02 Jan 2021

Ali

Friendly reception team
Nice parking
clean property

Leisure Family

10/10

Exceptional

05 Nov 2020

Atul

Amazing time my family enjoyed!

It was a pleasant stay. My family liked the 2BHK apartment. The staff was helpful to accommodate
Our request everytime. Quick service. Swimming pool was well maintained. The only issue we faced was the AC was too cold and was not quick to heatup the while space. Overall great stay experience. My family enjoyed the stay. Kudos!

Friends_and_family Family

6/10

Pleasant

01 Sep 2020

CamKhan

Great Location and was literally close to everything in Dubai, But the property was older and specially bathrooms tubs, kitchen and laundry appliance were garbage and extremely old. Staff was good.
Over all stay was Good, But you just have to get used to the older things if u r not..

Leisure Family_with_children

10/10

Exceptional

18 Aug 2020

Rio

The apartments were clean upon arrival! My only complaint is the size of the bathroom. Overall, the proximity to Dubai marina and the airport is in the middle of both! It was a good choice to move to this apartment so that I could be somewhat closer to attractions.

Leisure Partner

4/10

Poor

17 Mar 2020

Verified traveler

Cleaning is poor and the customer service is not good, they didn’t reply to my message before I travelled had emailed them and once I got there I had told them of my concerns and nothing was done. On the last day I get a call from the supervisor regarding my concerns, a bit late for that. Really unprofessional!!

Leisure Partner

10/10

Exceptional

16 Mar 2020

Verified traveler

nice service and nice people
clean rooms
the hotel is 15 minutes away from dubai mall and old suk, so both parts of dubai (old and new)

Friends_and_family Family

10/10

Exceptional

16 Mar 2020

Verified traveler

Everything was ok. Except the check in in the first day which I believe was my fault while booking I arrived after midnight and check in was at 14h00. However, the issue was sorted out with early check in.

Leisure Partner

8/10

Excellent

27 Feb 2020

Verified traveler

Excellent location, reasonably good place

Excellent location, a good property and typically had all the regular features for a comfortable stay except for (a) in room electrical adopters and (b) sufficient electrical sockets (there was none around mirror for things like hair dryers or hair iron).

Partner

2/10

Poor

15 Feb 2020

Verified traveler

Caters for a select personnel

Gave my wife the worst room in the hotel on check-in, taking advantage of her. Noisy room next to cafe, beware. Appliances have issues, washer start switch beware. If your Indian or Filipino you can get a good deal, westerners will be charged more for longer stays than these nationals, which is common in ME which is run by those nationals who discriminate. Be aware!
We did not enjoy our stay there and I won't return.

Partner

8/10

Excellent

25 Jan 2020

Verified traveler

Very good location,the staff,and overall service was very good.

Leisure Family

8/10

Excellent

21 Jan 2020

Verified traveler

I did not like noisy guests oposite my room, I would recommend your warning in the hotel corridor everyone should respect time from 11 PM untill 8 AM as a sleeping and resting time.
Best regards
Duska

Family_with_children

10/10

Exceptional

19 Jan 2020

Shirley

Property is very centrally located to train stations. The cleaners were very good. They would knock on the door and ask if room was to be cleaned which was absolutely good and very proactive.
The only thing I did not like was the balcony was never cleaned. It was full of pigeon poo, we could not stand outside, which is very unhealthy.
Overall, a great place and location.

Leisure Partner

2/10

Poor

19 Jan 2020

Verified traveler

very outdated property, fringe, washing machine, microwave and ac, is very outdated/ not working, most dirty property I ever seen in my life. Sorry I can’t say any good ting about this property,
I won’t go back to this hotel for free 👎👎👎👎👎👎👎

Leisure Family

10/10

Exceptional

09 Jan 2020

Verified traveler

The property was as seen while booking it + worth the price paid for

Leisure Family_with_children

8/10

Excellent

06 Jan 2020

Verified traveler

The hotel has more options than average. There is a swimming pool, a sauna, a kitchen and a washing machine. Everything is included in the price.
Not very modern but well maintained.
Very good service staff.

Leisure Partner

10/10

Exceptional

03 Jan 2020

Verified traveler

Everything was good
Cleaning by Ramesh was superb his very down to earth
Porter was from Egypt very helpful
Porter Kareem was helpful too
Cross the road mini market call spiny was on walking distance inside there was KFC and Macdonald
Always taxi's around

Leisure Family_with_children

10/10

Exceptional

03 Jan 2020

Verified traveler

Staff were extremely helpful. Very impressed indeed!

Leisure Family

10/10

Exceptional

03 Jan 2020

Verified traveler

Great apartments,a little difficult to find as there are many golden sands buildings in the area

6/10

Pleasant

21 Dec 2019

Verified traveler

It was in a good location, clean. The apartment we had was old needed updating.

Leisure Friends

10/10

Exceptional

29 Nov 2019

Verified traveler

This property is centrally located and staff are very cooperative.

Leisure Partner

10/10

Exceptional

25 Nov 2019

Verified traveler

Really friendly and helpful staff, even at check-in at midnight. Apartment are well equipped with daily cleaning and restock of tea/coffee supplies. We booked with the Executive Lounge which provides free soft drinks and light meals / snacks throughout the day so we never had to but breakfast and an evening snack after a lonf day out was much appreciated. Gym and two pools are good and the 24HR restaurant and room service are good value. Would happily use again as good location and onlt 10 minute walk to Metro.

Business_and_leisure Partner

10/10

Exceptional

19 Nov 2019

Verified traveler

Quiet to stay
Majority of staff are very good
The little security system for the front elevator

Leisure Self

8/10

Excellent

14 Nov 2019

Verified traveler

Good location. Nice spacious room , staff was courtious and efficient. Value for money

Business

10/10

Exceptional

06 Nov 2019

Verified traveler

My family of 6 have just returned from a fabulous 10 days in Dubai. We stayed in an extremely spacious 3 bedroom apartment (1 Queen and 2 twin rooms). There was a spacious lounge, dining room, galley kitchen with door to the balcony (not the greatest view but didn't matter to us), a shower room and two bathrooms (one en-suite) as well as a laundry room with washing machine and tumble dryer. The property is a 5 min walk from the nearest Metro station and a large supermarket and is close to plenty of shops and restaurants. The pool area is clean but as it is enclosed on all sides by the 7 storey building, it isn't in the sun all day.

The best bits: the staff are wonderful and nothing is too much trouble. Salah, the lifeguard, gave us some great tips of things to do and Joshua, the concierge, organised four fabulous excursions. We went on the desert safari and on our way home, he called the driver to check we had had a good time. The apartment was very comfortable, beds were made every day and tea/coffee etc were replenished.

Could be improved: the bathrooms and kitchen could do with being refreshed as they were a little tired. A table and chairs for the balcony would be a good addition.

PLEASE NOTE: the check-in information on Expedia is wrong - you don't need to check-in at Golden Sands 3 as Golden Sands 10 has its own reception desk. We arranged our airport transfer to 3, then had to spend AED25 on two taxis to take us to 10.

Leisure Family

10/10

Exceptional

02 Nov 2019

Verified traveler

Very friendly staff. Good value for money. Very clean.

Leisure Family

10/10

Exceptional

25 Oct 2019

Verified traveler

We loved the hotel we have been going there for the last 12 years staff is good and polite