Name: Naraya Riverside Resort
Address: 70/148-149 sriwichai21 makramtia muang, Suratthani, 84000, TH

10/10

Exceptional

24 Oct 2023

John

I loved that the staff were friendly and helpful. What I didn't like was that the shower was very slippery and dangerous. The resort was nice but it looked a bit run down as though it had fallen on hard times and the wifi didn't work. The kind and friendly and helpful staff more than made up for that though and I would definitely stay again.

Leisure Self

10/10

Exceptional

22 Oct 2023

John

The staff were really nice 👌

Leisure Self

4/10

Poor

06 Mar 2020

Verified traveler

I would not recommend

The hotel had rats in the kitchen, there was no places to go for dinner, and the hotel didnt have a restaurant.. the pool was dirty, and the poolbeds were broken..
the staff was very sweet, but couldn’t speak a word English. And last of all they didn’t clean the room or got us new towels in the tree days, that we were there.. I would not recommend this hotel!!

Friends_and_family Friends

8/10

Excellent

22 Jun 2018

Norman

The hotel has a good pool with pleasant riverside

We knocked our lower legs and bled from the wooden corners of bed base which protruded about 40 mm beyond the matress. Towel rack was outside bathroom and no clothes pegs in the bathroom so inconvenient. There was an electric jug in bedroom but no cups or tea or coffee. The cardboard cups at breakfast bar were inadequate.

6/10

Pleasant

13 Mar 2017

andrew

This hotel does not caterer for foreigners and has too many restrictions for a holiday hotel. Even though we'd payed for 3 nights we left after 2

Partner

8/10

Excellent

01 Dec 2016

Tom

Nice pool, good rooms.

Great family hotel, we like the pool, the nature and cleanliness. The location is also ok.

8/10

Excellent

01 Jan 2016

Verified traveler

All round great value, beautiful pool. A restaurant would have made it even better!

4/10

Poor

28 Dec 2015

Verified traveler

Don't believe the photos

You can get a decent hotel in So. Thailand for these rates, but Naraya is not one of them, sorry to say. If you're looking for a place to sleep and aren't concerned about the upkeep of the place you will be OK for a night, maybe 2. but if you are looking for a nice place for a get-away, keep looking.

2/10

Poor

06 Nov 2015

Delboy

Disgraceful

This resort is a disgrace and Expedia should not include it on their outlets. We checked in and checked out on seeing the room...the bathroom was the worst I have ever seen. I did not ask for a refund...just so pleased to get out and find another hotel.

8/10

Excellent

18 Sep 2015

Verified traveler

This resort was excellent for locals, but was not set up for tourists as it was a luxury spa not a hotel and did not have meals available. Would be great to stay at if you had your own transport

6/10

Pleasant

14 Jan 2022

Verified traveler

เป็นเหมือน วิลล่า ไม่ค่อยเหมือน โรงแรมน่ะ ดีที่มีสระให้เด็ก อาหารเช้าไม่มี ต้องซื้อเพิ่ม รร.ต้องเข้าซอย ไม่ได้ติดถนนใหญ่

Friends_and_family Family

2/10

Poor

21 Mar 2019

Uwe

Abgewohntes Hotel unter schlechter Leitung

Gleich bei Ankunft im Hotel,wurde man von dem Personal so gut wie gar nicht beachtet. Englischkenntnisse so gut wie nicht vorhanden.Gebuchtes Zimmer/Gartenblick wurde zum Zimmer mit Parkplatzblick,aber nach Beanstandung Zimmer mit Gartenblick bekommen.Herr vom Check Inn war nett,die Dame unfreundlich.Das Zimmer war ok,aber sauber ist etwas anderes.Das Bett umgab eine ca. 20 cm breite Umrandung mit erheblicher Verletzungsgefahr.Wenig Platz zur Unterbringung der Kleidung.Das Badezimmer eine Katastrophe.Haare in Dusche und WC, Dusche hing in einem offenen Loch in der Decke.Selbst im Kühlschrank waren Haare Das Frühstück zu einem Preis von 75 Baht war erbärmlich.Eine Art Nescafe im Pappbecher und das bei dem Mega Müllproblem in Thailand.Eine Scheibe Toast,Marmelade wurde von Tisch zu Tisch gegeben zwei Scheiben nicht definierbare Wurst,1 Spiegelei und 1 Würstchen.Dazu ein Glas Wasser mit chemischem Orangengeschmack.Eine Dame dort war sehr freundlich,alle anderen stur bis unfreundlich,Frühstück wurde in der Nähe der Rezeption serviert.Pool sehr gut,Whirlpool eine stinkende Jauche,nach Ansprache des Personals wurde gesagt,dass er alle 3 Tage gereinigt wird, aber nach Beschwerde war er abgedeckt.Die Liegen am Pool eine weitere Katastrophe,durchgelegen,zerfleddert mit gebrochenen Eisenrohren am Kopfende am Boden.Genau auf der Sitzfläche eine Eisenstange oder Ähnliches.Desweiteren eine Art Schulklasse vormittagsmit extremen Geschreie,nachmittags Kinderschwimmschule,keine Ruhe möglich

Partner

8/10

Excellent

08 Jan 2019

Anne-Laure

Nice hotel with great amenities

The property is great and has many amenities: a lovely pool, a sauna, a jacuzzi and a gym room (which might need some renovations). The staff is really nice even if they do not speak a lot English, but they do their best to help you.
We enjoyed our stay in overall, but if you are 3 people, take 2 rooms, do not book 1 room for 3 because the third \"bed\" is a really thin mattress on the floor.

Friends

10/10

Exceptional

19 Mar 2017

c

ausgezeichnetes preis-leistungs-verhaeaeltnis

Die Lage am Fluss ist wunderschön, das Personal sehr bemüht und entgegen kommend, die Zimmer sauber und gut eingerichtet und der Pool und du Gymnasium vom feinsten. Nur das fruehstueck koennte besser sein.

2/10

Poor

27 Feb 2016

Nils

Kan inte rekommenderas

Poolen ur funktion,har redan gjort reklamation om detta eftersom poolen var huvudanledning till valet.Mycket dåliga på engelska.
Sällsynt trist omgivning

Partner

6/10

Pleasant

01 Feb 2016

Verified traveler

Average

Naraya Riverside Resort was a nice place with excellent service. Unfortunately they have to restaurant or bar at the hotel and it is placed in a boring area.

Partner

8/10

Excellent

30 Jan 2016

Christer

Rekommenderad övernattning

Inte lätt att hitta: När man kommer in på gata 21 ska man svänga in på gata till höger och sen dyker hotellet upp efter 200 m.

Partner

10/10

Exceptional

05 Jan 2016

Verified traveler