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Jaypee Residency Manor
Mussoorie · India
Barlowganj Mussoorie Uttarakhand 248122View location
8.2/10Excellent111 Reviews
Cleanliness8.6/10 8.6
Service8.0/10 8.0
Comfort8.0/10 8.0
Condition8.4/10 8.4
Location7.2/10 7.2
Neighborhood7.8/10 7.8
Amenities9.2/10 9.2
See all ratings- Business hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Jaypee Residency Manor
Located in Mussoorie, Jaypee Residency Manor is in the mountains, within a 10-minute drive of Mussoorie Lake and Municipal Garden. This 5-star hotel is 2. 1 mi (3. 3 km) from Mussoorie Christ Church and 2. 5 mi (4 km) from Gun Hill.
Relax at the full-service spa, where you can enjoy body treatments and facials. You're sure to appreciate the recreational amenities, including a health club and an indoor pool. Additional features at this Colonial hotel include wireless Internet access (surcharge), concierge services, and an arcade/game room.
Guests can get to nearby shops on the shuttle (surcharge). Featured amenities include a 24-hour business center, limo/town car service, and complimentary newspapers in the lobby. Guests may use a train station pick-up service for a surcharge, and free valet parking is available onsite.
Enjoy a meal at the restaurant or snacks in the coffee shop/café. The hotel also offers 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 8:00 AM to 10:00 AM for a fee.
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Make yourself at home in one of the 135 guestrooms featuring minibars and DVD players. Your Select Comfort bed comes with down comforters and premium bedding. LCD televisions with satellite programming provide entertainment, while wireless Internet access (surcharge) keeps you connected.
Private bathrooms with shower/tub combinations feature deep soaking bathtubs and designer toiletries.
Located in Dehradun, Jaypee Residency Manor is in the historical district, a 4-minute drive from Mussoorie Lake and 6 minutes from Bhata Falls. This family-friendly hotel is 2.5 mi (4 km) from Gun Hill and 3.2 mi (5.1 km) from Char Dukan.
Make yourself at home in one of the 135 guestrooms featuring minibars and DVD players. Your Select Comfort bed comes with down comforters and premium bedding. LCD televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature designer toiletries and bidets.
Featured amenities include a 24-hour business center, limo/town car service, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and meeting rooms. Guests may use a train station pick-up service for a surcharge, and free valet parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Childcare
Business facilities
Banquet facilities
Transportation services
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
midnight
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
Professional property host/manager
Guests must provide health documentation
Guests must provide a negative COVID-19 test result
Negative COVID-19 test result must have been issued within a specific period before check-in: 72 hours
LEED
Pets not allowed
Cleaning and safety
Sanitization
Contactless check-out is available
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
- A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1.
- Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Free in-room WiFi has a 2-device limit.
- Contactless check-out is available.
- At check-in, guests must provide a negative COVID-19 test result.
- Guest providing a negative COVID-19 test result must have been tested no more than 72 hours prior to check-in.
-
Special Instructions
This property offers transfers from the train station (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. At check-in, guests must provide a negative COVID-19 test result. Guests providing a negative COVID-19 test result must have been tested no more than 72 hours prior to check-in. Information provided by the property may be translated using automated translation tools. Weapons are not allowed inside the hotel. Licensed weapon has to be handed over at the Front Desk after filling a declaration form (copy of License valid in Uttarakhand must be attached for records) before check-In. Weapons without license and whose validity is not for the state of Uttarakhand will not be allowed in the hotel premises. To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Safety features at this property include a fire extinguisher and a smoke detector
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Property Registration Number 05AABCB1562A2ZG
-
Minimal age
18
-
Optional fees
- Fee for buffet breakfast: approximately INR 1050 for adults and INR 650 for children
- Rollaway bed fee: INR 3500 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
Hindi
English
Nearby attractions
Mussoorie Lake
3.1 km / 1.9 mi
Bhata Falls
3.2 km / 2 mi
Char Dukan
4.7 km / 2.9 mi
St. Paul's Church
4.7 km / 2.9 mi
Gun Hill
4.7 km / 2.9 mi
Mussoorie Christ Church
4.9 km / 3 mi
Jharipani Falls
5.3 km / 3.3 mi
Pari Tibba
7.1 km / 4.4 mi
Municipal Garden
8.2 km / 5.1 mi
Dalai Lama Hills
8.4 km / 5.2 mi
George Everest Peak
9.7 km / 6 mi
Tibetan School and Homes
10.2 km / 6.4 mi
George Everest's House
12.3 km / 7.7 mi
Clouds End View Point
12.8 km / 8 mi
Malsi Deer Park
13.3 km / 8.2 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 135
- hotel
- Wheelchair-accessible
- Car park
- 24-hour reception
- Wi-fi
- Laundry service
- Bellboy service
- Hotel safe
- Lift access
- Newspaper stand
- Shop
Show 32 more facilities & services
- Garden
- Terrace
- Bicycle storage
- Concierge
- Newspapers
- Luggage room
- Clothes dryer
- Grill/BBQ
- Library
- Café
- Bar
- Restaurant
- Banquet hall
- Conference room
- Meeting room
- Business centre
- Indoor freshwater pool: 1
- Children playground
- Game room
- Sauna
- Steam bath
- Spa treatments
- Hairdressing salon
- Breakfast
- Picnic
- Snacks
- Non-smoking establishment
- Fitness
- Billiards
- Bowling alley
- Mini golf
- Golf
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
DOUBLE EXECUTIVE QUEEN BEDDOUBLE • EXECUTIVE QUEEN BEDDBL.EJ-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- EXECUTIVE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityJaypee Residency Manor
DOUBLE EXECUTIVE QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- EXECUTIVE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.EJ-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE DELUXESINGLE • DELUXESGL.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityJaypee Residency Manor
SINGLE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: SGL.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE WITH VIEWSDOUBLE • WITH VIEWSDBL.WV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityJaypee Residency Manor
DOUBLE WITH VIEWS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.WV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXE QUEEN BEDDOUBLE • DELUXE QUEEN BEDDBL.DX-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityJaypee Residency Manor
DOUBLE DELUXE QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE EXECUTIVE KING BEDSUITE • EXECUTIVE KING BEDSUI.EJ-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- EXECUTIVE KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityJaypee Residency Manor
SUITE EXECUTIVE KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- EXECUTIVE KING BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.EJ-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE EXECUTIVESINGLE • EXECUTIVESGL.EJ
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityJaypee Residency Manor
SINGLE EXECUTIVE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Room code: SGL.EJ
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityJaypee Residency Manor
DOUBLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE STANDARDSINGLE • STANDARDSGL.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityJaypee Residency Manor
SINGLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SGL.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE WITH VIEWSSINGLE • WITH VIEWSSGL.WV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityJaypee Residency Manor
SINGLE WITH VIEWS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room code: SGL.WV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Jaypee Residency Manor
50
reviews shown
Kavita
It was overall awesome experience
Puneet
Great stay.
Parth Sarthy
Property is huge and well maintained. The staff is very courteous and helpful.
Biggest problem we faced in the green room was there was a group of people listening to loud music and partying till late night in the common garden. It was a terrible experience. Our kids were not able to sleep. Thanks to Aman he confronted them and requested to lower it down around 11.30 pm.
But the the lady at the reception, Preeti, was seemingly very arrogant and didn't even bother to acknowledge our complaint. Hospitality means
Biggest problem we faced in the green room was there was a group of people listening to loud music and partying till late night in the common garden. It was a terrible experience. Our kids were not able to sleep. Thanks to Aman he confronted them and requested to lower it down around 11.30 pm.
But the the lady at the reception, Preeti, was seemingly very arrogant and didn't even bother to acknowledge our complaint. Hospitality means
Krishan
Poor
Prabhjot
Very great experience
Dimple
Excellent location and service!
RAMAN
Hotel did not describe that they are two different buildings to this Resort . Where I stayed had to go by shuttle service to restaurants breakfast area and same for Health club usage . This to me should be mentioned clearly on the descriptions. Staff was very courteous but rooms too seem very run down and overused and noisy corridors
Bhavesh
An excellent experience with spacious, clean rooms and courteous staff. A special shout-out is given to Mamta in the restaurant for going above and beyond to handle needs over three days. The overall stay was good and highly appreciated.
Lalit
Great room, good staff
kuldeep
yes all was well.a very good team at the hotel and in restaurent as well.
Vishesh Kamal
Room amenities and equipment need an upgrade
Websites whnenbooking need to clearly state the booking difference between the 2 towers.
I didnt know breakfast & 95% of the activities are in the main tower
Websites whnenbooking need to clearly state the booking difference between the 2 towers.
I didnt know breakfast & 95% of the activities are in the main tower
Pranshu
When reaching property there was almost no visibility due to fog. I would have appreciated a text message or call before arrival updating me of the situation and some advice to checkin before early evening..
Puja
The property is old and at the price I expect breakfast to be included.
Hemant
The property is a few Km before the city centre and that’s what makes it really peaceful, it’s huge with plenty of amenities and very serene
Saksham
Room okayish
Room size was great but the food was pathetic and room heater wasn’t working properly. It took them good time to get it fixed and didn’t change our room before that.
Ankit
Nice but people at reception were rude..
Satinder
Very nice loacation and best in the area.
Gurprit
JP in Mussourie is a bit underrated!
Service was absolutely fantastic. But it’s partly because they have cheap “interns” doing the rounds.
The room was very comfortable, but 1. The entrance light was not working, 2 the shower door gasket is very old and shrivelled, so the water leaks out.
The restaurant food is good to very good, but prices are way out of line. Same with liquor.
The morning breakfast buffet is “free” and there is good variety and choices. The staff goes out of their way to accommodate special requests.
The cultural events and high tea in the afternoon is great. But as it gets chilly in the later afternoon, the bonfires are inviting. But, as I discovered, also very expensive! It might be good for the hotel to light at least one big fire for all guests to enjoy.
All in all, a very good experience, but the property could use a bit of TLC.
Nevertheless, if you ignore the small “issues”, and focus on the beautiful nature surrounding this property, you will have a great time.
The room was very comfortable, but 1. The entrance light was not working, 2 the shower door gasket is very old and shrivelled, so the water leaks out.
The restaurant food is good to very good, but prices are way out of line. Same with liquor.
The morning breakfast buffet is “free” and there is good variety and choices. The staff goes out of their way to accommodate special requests.
The cultural events and high tea in the afternoon is great. But as it gets chilly in the later afternoon, the bonfires are inviting. But, as I discovered, also very expensive! It might be good for the hotel to light at least one big fire for all guests to enjoy.
All in all, a very good experience, but the property could use a bit of TLC.
Nevertheless, if you ignore the small “issues”, and focus on the beautiful nature surrounding this property, you will have a great time.
Mohit
I visited with my family with 2 kids and we thoroughly enjoyed the property. Though property is not on mall road, it is self contained - be it valley views or Mussorie view or lot of games for your family and kids to enjoy or the heated pool.
Highly recommended.
Highly recommended.
CHETNA
Over all good experience
Hotel has positive vibes
Hotel has positive vibes
Gauravi
It was a beautiful property with panoramic views of mussoorie. Great food and awesome spread for breakfast.
Priyesh
Amenities and property on the whole were great. However, room quality was not upto the mark ( wooden flooring having sharp nail in one place and sliding wardrobe not opening etc.)
Upinder
Booked this stay for my parents anniversary and they loved it there!
Good Service
Good Service
Kaushal
Friendly staff who provided excellent service.
SHASHI
Don’t use surrogated language instead clear cut ai
Hotel.com cheated us by making booking without breakfast and using surrogated language in booking confirmation which gave us impression that breakfast is free for which hotel misbehaved with us about the payment, whole experience was terrible and we avoided doing breakfast next day and checked out early
Tardeep
Location is very nice. Staff is nice.It is suggested that hotel should give the facility of shuttle for going to Mall for the benefit of Guests.
Vimal
Excellent location connecting Debra Dun and Mussoorie
Rajeev
Disappointing
The rooms given were not in the main building but far away. Had to go there for every meal. Highly inconvenient. Definitely not expected from a hotel like JP.
CHARANJIIT Siingh
The hotel is well maintained. Beautiful location. Very helpful and courteous staff
Amansidhu
Air conditioning was not working
When I informed to front desk they said our air conditioning not working, even vent was also not working.
I said outside temperature is 23 Celsius but front desk said sorry our air conditioner not working.
I said it’s five star and we paid lots of money
You can change my room
They said all room has same air conditioner.
Sorry
When I informed to front desk they said our air conditioning not working, even vent was also not working.
I said outside temperature is 23 Celsius but front desk said sorry our air conditioner not working.
I said it’s five star and we paid lots of money
You can change my room
They said all room has same air conditioner.
Sorry
Verified traveler
Outstanding service and a great location. Food was excellent
Rajan
Excellent
Just excellent
Verified traveler
Book this hotel!
Great hotel and good stay.
Yazuvinder
Its an awesome place with bful ambience & view. A great place to relax & rejuvinate..
Verified traveler
Nice property with beautiful views. The staff was weird. I go to them asking for them to arrange a taxi so I can go around the city. They were giving me the phone number and told me to call myself. I'm from overseas and not familiar with this country or city, if your guest asks for you to get them a cab, you get them a cab!
Verified traveler
I went here with my family and had a great time. The view from the terrace is mesmerising. On the terrace you have basketball and badminton plus some fun swings for kids. We also had a great time playing other games like pool, table tennis and snakes and ladders. The morning buffets were amazing and so were the other meals. Don’t forget to visit manor caffe in the valley view tower. It has some amazing views.
Ayush
The property infrastructure is good. But scores poorly in terms of service. The overall tone and tenor of the staff is not upto 5 star standards. It took 7-8 calls for housekeeping to bring a single blanket at night. When asked for extra water they gave water RO water in dirty bottles. The amount of money they charge for a one night stay is not worth it at all. Spend an extra few bucks and stay at JW Mariott instead!
Nomissivad
What An Utter Disappointment
We had one night in Mussoorie and I wanted it to be special. We had a choice between the JW Marriott and Jaypee and I am so sad that I made the wrong choice. Jaypee is described as a five star hotel but I have no idea who would ever rate it as anything more than a three star hotel at best. From the moment we arrived until the moment we left, it was a terrible experience with so many problems it is difficult to list in such a small review. The place is terribly worn out and grubby, the rooms need renovating desperately and I was at the point of not wanting to sleep in the bed because it was all so grim. A depressing hotel which prides itself on the amazing views but anyone who has been to Mussoorie before will know that any hotel regardless of their star rating has amazing views. I would recommend that anyone looking into a trip to this beautiful part of the world avoids this hotel like the plague. An expensive and awful experience, it almost felt like I was a victim of racism as the only white person in the hotel.
Verified traveler
Happy with the room but not sure got the best deal
While the front desk manager was cordial and told me that my room was upgraded, I was not sure whether this was really true. My room was almost at the end of a long winding corridor, its windows opened to a view of oncoming pathway (hence noisy vehicles jumping over the road hump, all round the day), view was obstructed by the compound wall, and had no balcony of its own. The type of room being reserved should be shown to the client and also fixed. Even upgrading should be done with the consent of the client after the two options are shown to the client for comparison. One should not get a feeling that because we went through Hotels.com booking site, we were palmed off some room which is in least demand.
#room406
Though property location is nice but then services are poor. No shuttle as promised by hotel and they leave you on your own to arrange drop and pick to The Mall Road. My next door neighbors keep partying and spoiling the whole garden in front of my room ... took all the chairs provide in front of room and nowhere to sit as the chairs was not returned and if next morning when wanted to sit outside to enjoy morning coffee .... notice the chairs returned in morning with food stains all over and you cannot sit. Not worth spending $700 for two nights ... only stay in this property if you have your own car
Mohit
Excellent Stay !
Excellent stay, food was amazing.... Terrace view was great , plethora of activities for kids and guests ... Friendly staff & quite near to the mall road too !
Harsharan kaur
Trip
Was good
Pankaj
Nice stay
It was nice
Anjali
I wanted to settle my account by a Visa card. The manager in charge quoted me a different amount I agreed while biking with Expedia. When I asked him about this he took a bit of offence saying ,\"I know the price of the rooms, and I am not going to refer to Expedia on what I agreed to pay\". I repeatedly told him I booked through Expedia, but he was not agreeing. Then he called someone and told me that I could pay a different amount, which was still not the price I agreed to in Expedia. I basically stopped there and told him that I'll take care of this in the following morning.
The person in the morning was a pleasant chap and to my pleasant surprise did quote me the exact amount I agreed to in Expedia. Howeaver, none of their machines could process the three Visa cards I had. I just walked half a mile to get the cash out from a bank ATM using one of those cards and settled the bill.
I did not have complementary internet which is a shame for any 5star hotel. I had read another review before about this, but did not believe it. Now I do.
The person in the morning was a pleasant chap and to my pleasant surprise did quote me the exact amount I agreed to in Expedia. Howeaver, none of their machines could process the three Visa cards I had. I just walked half a mile to get the cash out from a bank ATM using one of those cards and settled the bill.
I did not have complementary internet which is a shame for any 5star hotel. I had read another review before about this, but did not believe it. Now I do.
Narinderjit
Happy couple
Amazing views, beautiful buildings. Loved it
L.N
Excellent ambiance and staff courtesy
The views from the hotel are gorgeous. The room is pleasing.
SATHEESH
good.
Service need improvement.
vibhor
Beautiful hill resort
Far away from the maddening Mussorie crowd, amidst pristine hills and forests. The staff are super friendly. Food is delicious, although vegetarian options at the restaurants are a little limited. Kids will love the heated pool. Some renovation at the main entrance produced a slight inconvenience but nothing major. Heartily recommended
Lyudmila
Great getaway, relaxing place.
Nice, clean, good food, great service.
Location & surroundings
Jaypee Residency Manor
Barlowganj Mussoorie Uttarakhand 248122, Mussoorie, India
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Jaypee Residency Manor
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