Hotel The First

10/10

Exceptional

02 Jul 2026

nader

great experience and services, thanks

Partner

10/10

Exceptional

27 Jun 2026

Verified traveler

….

10/10

Exceptional

07 Jun 2026

Amer

Honestly, I’m really shocked how this hotel is four stars only from a person that tried a lot of photos in Dubai. This should be a five stars hotel. It’s amazing. The staff are amazing. Their room is amazing very clean. Very polite people very welcoming

10/10

Exceptional

03 Jun 2026

Ali

Very clean, nice pool , amazing breakfast, à very nice place to stay

10/10

Exceptional

05 Apr 2026

Kirpal

Great hotel breakfast was very good

Leisure Partner

8/10

Excellent

04 Apr 2026

Enamul

Nice, little quite due to current global condition

10/10

Exceptional

27 Mar 2026

Stacy

I would not recommend the breakfast

10/10

Exceptional

24 Mar 2026

Lee

I arrived at the hotel late and they informed me after booking and paying for my hotel well in advance they had no rooms available. They transferred me to a different hotel in a completely different location. Incredibly poor service

Self

10/10

Exceptional

16 Mar 2026

Ruth

All great!

10/10

Exceptional

07 Mar 2026

Sharon

Booked executive room. So worth it for the small difference in price from standard room. It was a great value with complimentary breakfast and happy hour. Unfortunately the pool area reminiscent of pool on cruise while at sea with people holding on to loungers liked they owned them

Partner

10/10

Exceptional

05 Mar 2026

Jakub

All good
Dubai Style

Partner

10/10

Exceptional

04 Mar 2026

Johanna

No complaints everything was fantastic

Friends

10/10

Exceptional

04 Mar 2026

Johanna

No complaints everything was fantastic

10/10

Exceptional

26 Feb 2026

steven

Room was spotless and staff was very attentive

Partner

10/10

Exceptional

24 Feb 2026

Shayan

Lovedevator can’t be used without a card. It made it feel safe.

10/10

Exceptional

24 Feb 2026

Jakub

All good
Location
Staff
Parking
Easy access in and out
Food

Family

6/10

Pleasant

23 Feb 2026

Dillen

Room could have vlbeen in better condition and also room cleaning

2/10

Poor

23 Feb 2026

Mowaffag

No reason can explain how fully paid room at a hotel becomes overbooked . I arrived to the hotel then was requested to move to another due to non availability

Self

10/10

Exceptional

22 Feb 2026

Charmaine

Lovely hotel

Self

8/10

Excellent

20 Feb 2026

Imran

Clean hotel

Friends_and_family Family

10/10

Exceptional

11 Feb 2026

Rahma

Clean room and breakfast meal

8/10

Excellent

06 Feb 2026

Karina

The room super clean I like it that very much the staff very nice too and the restaurant Santeria super delicious the manager there super nice

Leisure Partner

8/10

Excellent

05 Feb 2026

Batool

Everything was great .

Leisure Partner

10/10

Exceptional

30 Jan 2026

Gabriela

Nice hotel

10/10

Exceptional

29 Jan 2026

tobias

All were great

10/10

Exceptional

25 Jan 2026

Racquel

Great Service

8/10

Excellent

20 Jan 2026

Burl

Clean room and great staff.

10/10

Exceptional

15 Jan 2026

Jenni

Staff were so lovely and the hotel was spotless, room was gorgeous too

2/10

Poor

15 Jan 2026

Harman

Rooms were not cleaned well , rubbish location

10/10

Exceptional

10 Jan 2026

Stephen

Break fast was meneu was samr every day. This could be re assesd.

Leisure Family

10/10

Exceptional

01 Jan 2026

Marie

Staff were stunning. Every single member of staff that dealt with us was outstanding from valet staff, bell boys, reception staff and housekeeping - absolutely brilliant. Hotel is lovely, aesthetically very pleasing, modern and clean. Great location too.

Partner

10/10

Exceptional

29 Dec 2025

Hamse

Friendly staff the area was nice and room was excellent

10/10

Exceptional

27 Dec 2025

Julio César

Great service

Business_and_leisure Self

10/10

Exceptional

22 Dec 2025

Minaz

Clean and comfortable. Nice location

Leisure Family

8/10

Excellent

17 Dec 2025

Ekaterina

Quality was in great

Business_and_leisure Family

10/10

Exceptional

12 Dec 2025

Levon

I plan on staying there again. Lovely restaurants, great city view rooms, excellent customer service.

10/10

Exceptional

11 Dec 2025

Marianne

Great stay as always! Stayed in room 2202. Clean, spacious, fully equipped with toiletries and extras. Hotel is my favourite and I stay each time I travel to Dubai. As a Marriot bonvoy member worth a stay here each time. Special shout to Collins, Omar and Ruby, hospitality 10/10! I be back soon.

Leisure Friends

10/10

Exceptional

10 Dec 2025

Marcelle Leslie

It was great and very comfortable

10/10

Exceptional

10 Dec 2025

Simar

Great stay! Excellent staff!

Leisure Friends

10/10

Exceptional

08 Dec 2025

David

Everything was perfect

Friends_and_family Family

8/10

Excellent

04 Dec 2025

Boriss

The hotel itself is in good shape and has a great, friendly and professional team, but it does not have the pool / beach area around it. You may use the beach facilities at another hotel 40 minutes away for a fee. The area around the hotel has lots of construction, no restaurants (other than the two at the hotel), no parks or good walking areas. The pictures of the pool facilities should not be on the site, they are misleading.

8/10

Excellent

01 Dec 2025

Tanya

The property it's was very nice. However, the location was far from most sites and there was a lot of construction on the street making walking a bit hazardous.

Business_and_leisure Friends

10/10

Exceptional

30 Nov 2025

Samir

I had the wonderful opportunity to stay at this first-rate level hotel in JVC in Room # 3405 (34th floor) and in Room # 2716 (27th floor) during my 7 nights stay at this hotel from Novemer 23, 2025 to November 30, 2025. The views from both of these beautiful rooms were absolutely incredible from the floor-to-ceiling windows and the service from the staff members at this hotel was fabulous. The swimming pool and fitness center are both top notch and the breakfast buffet I enjoyed each morning during my stay had well over 40 different super delicious selections to choose from with dishes represented from across the globe. The valet parking attendant, Khurshid, was by far one of the most polite, caring, hospitable, respectful, courteous and friendly valet parking attendants I have ever met. Khurshid consistently went above and beyond the call of duty to ensure my vehicle was taken care of and he consistently assisted me with providing excellent directions to nearby attractions within the local JVC area. Excellent and outstanding levels of customer service are what truly represent Khurshid from the Valet Parking department and he truly deserves recognition from members of the senior level hotel management.

Leisure Family

4/10

Poor

26 Nov 2025

hannah

Check in took over 2-3 hours. No clear queues allowing people to just jump in however, I wouldn’t recommend personally

4/10

Poor

25 Nov 2025

Nadia

A lot of noice because of the works around. Rats playing in front the hotel certainly because of the works as well
In the middle of no where. Disappointed.

Business Self

6/10

Pleasant

20 Nov 2025

Yared

I didn't see the breakfast menu but the buffet needs a closer attention

Business Self

10/10

Exceptional

19 Nov 2025

Nura

Clean, good facilities!

Leisure Family

8/10

Excellent

12 Nov 2025

Marsha

Great hotel and food options. Problem is it is not located on the famous Palm- that is a .45 min drive and entrance fee that you pay for
Bit of a scam

Leisure Self

10/10

Exceptional

11 Nov 2025

Saeedah

The hotel was great

Leisure

10/10

Exceptional

03 Nov 2025

Rukshana Begum

Lovely room, great service at reception, clean room every day. Staff outside hotel was very kind with arranging taxi for 7 people. Pool was nice with great staff.

Leisure Family

10/10

Exceptional

28 Oct 2025

Julio César

Good service

8/10

Excellent

26 Oct 2025

Cassandra

clean, beautiful, safe

Business_and_leisure Friends

8/10

Excellent

24 Oct 2025

Faraz

Clean room, good service.

10/10

Exceptional

22 Oct 2025

Phani

Clean room very responsive staff and house keeping

Partner

10/10

Exceptional

21 Oct 2025

Colin

I’d return which says what people need to know. Great value.

Leisure

10/10

Exceptional

21 Oct 2025

Jeannette

Room was kept clean and staff was superb, over and above excellent.

Business_and_leisure Friends

6/10

Pleasant

19 Oct 2025

Oleksandr Filipp

I like the vibe of this hotel.
What I don’t like is dirty windows and carpet.

Leisure Self

10/10

Exceptional

16 Oct 2025

Aretha

very clean good location

10/10

Exceptional

15 Oct 2025

Farah

Great staff and clean property. They are very prompt in any requests and went above and beyond. Shout out to Nikhil who ensured my mom's 60th went extra smooth.

Leisure Family

10/10

Exceptional

14 Oct 2025

Kamal

Excellent cleanliness, and Staff were outstanding

Business_and_leisure Self

10/10

Exceptional

26 Sep 2025

Julio César

No coment

8/10

Excellent

22 Sep 2025

Gillian

This property was nice and good for value

10/10

Exceptional

14 Sep 2025

Oscar

Its amazing

2/10

Poor

10 Sep 2025

Mandy

Dear Hotel.com,

I’m writing to express my deep dissatisfaction with a recent hotel stay booked through your platform. Upon arrival, we discovered that a major construction project was taking place directly next to the hotel. The noise and dust levels were so severe that we were unable to use the pool area at all. To make matters worse, the hotel itself was undergoing pool renovations, closing off one of the smaller pools and adding to the disruption.

The construction site next door was extremely intimidating, with towering cranes and heavy machinery operating at great heights. It was windy during our stay, and debris from the site actually blew into the hotel premises, striking one of the guests. This was not only unsettling—it was dangerous.

I booked this trip specifically to give my mum a relaxing break, but instead we were forced to leave the hotel and seek refuge elsewhere. Had I been informed of the construction in advance, I would never have chosen this property.

I believe Hotel.com has a responsibility to disclose such significant disruptions when advertising accommodations. I am requesting a formal apology and a refund or compensation for the distress and inconve

Friends_and_family Friends

10/10

Exceptional

26 Aug 2025

Daniel

The upgraded room was nice. Area just isn’t much to do. Much more in areas in Dubai. I feel you stay in JVC because you have to, not want to. Everything fun is a drive.

Business_and_leisure Self

8/10

Excellent

26 Aug 2025

Daniel

Staff is really nice. Had an issue with odor in the room. Moved and upgraded me. Even gave a discount on food and beverage. Area around hotel has a lot of construction. Not always sidewalks open to walk and nothing really close.

Business_and_leisure

10/10

Exceptional

24 Aug 2025

ashraf

You can’t get anything like this anywhere in the world for this price.

10/10

Exceptional

21 Aug 2025

Ismael

كل شي ميه ميه المغربيه اللي في الاستقبال بنت حلال الله يستر عليها بنت من ظهر رجال

10/10

Exceptional

18 Aug 2025

Ruth

Great 5* service and facilities. The half board is great too and you can choose hotels around Dubai to eat at as well

Leisure Self

10/10

Exceptional

11 Aug 2025

Julio César

Great customer service

Business Self

10/10

Exceptional

01 Aug 2025

Julio César

Great service

10/10

Exceptional

25 Jul 2025

Julio César

Great as always

Business_and_leisure Self

10/10

Exceptional

22 Jul 2025

Ahmad Abdullah [MÃSM

Great hospitality highly recommend

10/10

Exceptional

22 Jul 2025

Julio César

Great service

Self

10/10

Exceptional

20 Jul 2025

Julio César

Amazing staff

Business

8/10

Excellent

09 Jul 2025

Debra

It was ok they charged for everything even bucket of ice no microwave refrigerator in my room wouldn’t get cold! 2208 Rooms was small but nice pool was amazing! Shuttle bus service dropped me off but no pick up after 5pm from RIVA beach club so expect use taxi service often

10/10

Exceptional

24 Jun 2025

Mary

I’ve stayed at this hotel before and it’s a 5* star all around, staff are friendly and accommodating, food good and location good

Leisure Family_with_children

2/10

Poor

22 Jun 2025

Ahmed Abdelrahmane

Horrible experience

10/10

Exceptional

24 May 2025

Mahamed

This place so so welcoming
People were so nice and the staff specially fathy I hope I wrote his name correctly 😂
This guy is talented and can speak different language

Leisure Partner

8/10

Excellent

04 May 2025

Ropo

Very nice experience.

Leisure Family

10/10

Exceptional

03 May 2025

Diane

Amazing

6/10

Pleasant

01 May 2025

Precious

This property was nice. I enjoyed my stay. However, the communication was off between the staff and the guests. I stayed here for 5 nights and no one came to clean our room or give us any towels or tissue, we had to ask as well as for my daughet birthday celebration

Leisure Family_with_children

10/10

Exceptional

29 Apr 2025

Yeomon Emily

Nice

Nice hotel, the private beach was also nice touch. Friendly staff.

Friends_and_family Friends

2/10

Poor

25 Apr 2025

Verified traveler

Horrible Place and Horrible Service

There was a lot of construction activity, and there was concrete dust, debris, and a lot of noise. The breakfast service was horrible, dirty, and unprofessional. The hotel was packed with what seemed like \"shady\" activity. The valet service was unprofessional. The workers there were often yelling at each other or at the taxi drivers. The pool area was full of dust and debris from the high-rise buildings being constructed on both sides of the property. I will never stay in the place again.

Self

8/10

Excellent

25 Apr 2025

Ophelia

Great Hotel with wonderful service.

8/10

Excellent

21 Apr 2025

Sandra

The pool was to small to accommodate that large of a hotel and being fair skin I don't go out until after 3:00pm and pool closed at 6:00 pm and construction over pool a little scared accident is only a word until it happens! Breakfast was great but can't get into pool after to crowded!

Business_and_leisure Self

8/10

Excellent

13 Apr 2025

Daniyal

This hotel was nice, very quiet

Leisure Self

8/10

Excellent

08 Apr 2025

Malik

The private beach is no where near the hotel. Need a taxi to reach there . The staff were excellent and good service . The room was good size but the room smelled bad as if it was not cleaned up properly after the previous occupants.

Leisure Family

10/10

Exceptional

17 Mar 2025

Anthony

Very clean excellent service the staff is friendly and helpful.

Leisure Partner

10/10

Exceptional

07 Mar 2025

NORMAN

The 2nd year we have stayed here and the hotel is great.Staff so friendly,rooms very clean,choice of food excellent.We hope to come back and stay for a 3rd time.

Leisure Partner

10/10

Exceptional

03 Mar 2025

Brenda

Very clean hotel and friendly staff!

Leisure Family

10/10

Exceptional

01 Mar 2025

Joel

A friendly and luxurious experience with outstanding service, breakfast and high quality rooms. A little further out, with construction everywhere.

Leisure Self

10/10

Exceptional

24 Feb 2025

Mark

Great hotel which I’ve used many times. Building work on adjacent properties meant a lot of noise in the general area. Staff at First collection provide the best device you could expect. Well done Manjula, Nicole , Sunday, Mani - all

Business Partner

10/10

Exceptional

16 Feb 2025

Azal

Great service, very clean

Business_and_leisure Self

10/10

Exceptional

15 Feb 2025

Abdelrahman

Overall my stay was excellent. We had a couple of issues with the AC on the first day, but that was quickly addressed by the hotel’s staff. Hotel facilities were very good. Staff were very helpful as well.

Leisure Partner

10/10

Exceptional

13 Feb 2025

Kevin

Rooms were clean with view.

Leisure Family

10/10

Exceptional

10 Feb 2025

Brenda

The property was very clean. I really liked the cafe at the hotel as well. I got coffee from there everyday! The lobby was a bit small but it was very well maintained. Staff were all very friendly as well. Housekeeping also does a very good job!

Leisure Family

10/10

Exceptional

04 Feb 2025

Hasay

Its my hotel destination every november . Simply the best

Leisure Partner

10/10

Exceptional

04 Feb 2025

ireneo

Our room was clean and they keep it clean everyday. The shuttle service to the mall was nice. Breakfast was okay.