Doubletree By Hilton Jaipur Amer

India , Jaipur
Jaipur, 935 Kukas Delhi Road, 935
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20 reviews shown

8/10

Excellent

20 Mar 2026

Christopher James

Great hotel with brilliant staff, however it is so far out of the city that it’s very hard to get cabs.

One huge thing that really annoyed us was the fact the hotel refused to get us a cab, they would only sell you a package for a 4 hour round trip for 2.5k rupees, which isn’t what we wanted. We ended up getting an uber which was really difficult and played 250 rupees each way. It was a lot cheaper and gave us the freedom to roam ad we wanted.

This really annoyed us and would be the single reason I won’t return to this hotel, apart from that they looked after us.

All in all it’s a Nic hotel with a great rooftop pool and nice food, but if you want to see Jaipur stay somewhere closer.

Hilton you need to prioritise your guests wants and not try and profiteer from your bad location, you could’ve made us felt looked after, instead we felt trapped and annoyed.

Partner

8/10

Excellent

02 Mar 2026

PREMJIT

Didn't have a great experience checking in. There were three of us travelling and we had two bottles of alcohol that were purchased from duty free at the airport. The bottles were wrapped and unopened and we did not intend to open them, they were gifts to take back home. The security guard who was checking our bags through the scanner said we were only allowed one bottle per room. He also lied and told another staff member that we had four bottles. We can only assume that he wanted to drink the bottle himself because the female staff member checking us in said we could have two bottles per room, not one. We have never heard of that rule before and how are tourists supposed to know such a thing if it is not specified at the time of booking. Besides that experience, the staff during breakfast was very polite.

Family

10/10

Exceptional

23 Feb 2026

Shailendra

Chef Vinod and his entire team were great.
Great food, but the piping hot tea was extra special made by a very special person.
Chef Vinod also added his special touch by giving a \"Thank you\" pastry.
The entire staff followed the dictum \"Above and beyond\" to the hilt.

Leisure Family

10/10

Exceptional

29 Nov 2025

Yogita

Best Hotel,Very Luxurious,The staff was very nice and pleasing,And the welcome cookie was top notch,food was also very very tasty,Loved it

Leisure Family

2/10

Poor

24 Nov 2025

Sivakumar

The facility and room is completely rundown. Please don't rate this as 5 star

10/10

Exceptional

29 Sep 2025

Jaismeen

clean room

6/10

Pleasant

06 Sep 2025

sukhwinder

Our stay at this hotel was unfortunately very disappointing. Upon arrival, while checking in, part of the ceiling in reception actually collapsed and nearly fell on my wife. The debris ricocheted onto her clothes, which was a very frightening and unsettling experience to start our trip.

When we reached our room, we found clear signs of damp, so the hotel upgraded us to a suite at no extra cost. While we appreciated the gesture, the suite also had major issues – the ceiling above the toilet was leaking water, which made using the bathroom very unpleasant.

We were later invited to dine at the hotel restaurant, which we assumed was a goodwill gesture considering the problems we had faced. To our surprise, we were presented with the full bill at the end of the meal.

The only positive side of our experience was the staff themselves – they were friendly, polite, and tried to be as helpful as possible, but the condition of the hotel facilities was unacceptable.

Overall, this hotel fell far short of expectations, and I would not recommend staying here until serious repairs and improvements are made.

Leisure Family_with_children

8/10

Excellent

17 Aug 2025

Ricardo

Hotel is ok, comfortable rooms, very nice breakfast. But contact with customer is poor. I made the reservation for me, wife and two teenagers, and asked if there would be an extra bed. They didn't answer me, besides many attempts of contact. Only in check-in I had to ask for extra beds. Were they thinking we could sleep all four in the same bed?

Besides that, the swimming pool is too crowded and the two elevators are not enough when hotel is full.

Friends_and_family Family

10/10

Exceptional

31 Mar 2025

Jaswinder

Very good

Leisure Partner

10/10

Exceptional

18 Mar 2025

Gautam

Beautifully Served Hilton

Very beautifully located, warm and good staff, Excellent service, will definitely consider to come and stay here again

Friends_and_family Family

10/10

Exceptional

04 Mar 2025

raman

I just loved my stay here and I will definitely be visiting again. The food was amazing.

Leisure Family_with_children

8/10

Excellent

16 Feb 2025

deepak

Good

It was good

Friends_and_family Family

8/10

Excellent

23 Jan 2025

Saurabh

Average

Leisure Family

8/10

Excellent

26 Dec 2024

HEMENDRA

Nice

Our stay was okay!

Friends_and_family Family

10/10

Exceptional

22 Dec 2024

Nilesh

Everything was great. Being outside of city little bit inconvenient for getting transportation options.

Leisure Family

10/10

Exceptional

16 Oct 2024

suroor

Good stay, Good food , excellent food for dinner and decent breakfast.

Leisure

6/10

Pleasant

06 Jul 2024

Prashant

This is a nicely appointed hotel, lovely views from the room and a fantastic rooftop pool. We booked here to stay close to Amer, though it is actually about 10 kms from the fort. If I had paid attention, I’d have rather stayed in the city with many options about the same distance in the other direction from the fort. Stay here for a somewhat secluded stay experience if you like that.

Our experience with the service was mixed. While some of the service was top notch, Restaurant service for tandoor breads was extremely slow (we waited nearly 30 mins, with multiple reminders) and housekeeping was rather terrible with simple requests like replacing tea cups in the room not being serviced despite multiple calls.

The staff did try to make it up to us and make our morning breakfast a good experience. I’d particularly commend Nimesh for his efforts.

Leisure Family

10/10

Exceptional

13 Jun 2024

Sheetanshu

The staff was simply excellent. Couldn’t have asked for more.

Leisure Family_with_children

6/10

Pleasant

02 Mar 2024

sushma

Great modern, new hotel with incredible views of the mountains. The staff is cold and service in general is poor. Lost bag, after it went through their security and staff was not very helpful in locating. Interesting that it appeared several hours later after speaking with manager and requesting review of security footage.

Leisure

10/10

Exceptional

29 Jan 2024

Vinod

Good Stay.