Holiday Inn Express Urumqi Station

China , Urumqi - Xinjiang
Urumqi, Maker Building 1, HSR Pearl Re
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11 reviews shown

10/10

Exceptional

05 Dec 2025

Galina

Very clean . Had a quiet restful night during my layover . Taxi was 7$ each way.

8/10

Excellent

11 Oct 2024

Mary

Only stayed one day. Good experience.

Leisure Family

6/10

Pleasant

25 Sep 2024

Chiew Lian

Room was not cleaned properly. Change of towels have stains.

Friends_and_family Friends

8/10

Excellent

27 May 2024

Damian

Good hotel in Urumqi. Not walking distance from Urumqi Train Station, but a short taxi ride distance approx. 3-4km. And short roughly 20 min taxi to airport. 2 out of 3 staff provided excellent customer service as follows. Arrived early on Saturday morning and the male staff checked the weather forecast and even used his mobile phone to check DiDi (China version of Uber) fare to the airport from the hotel for me. He told me that the hotel staff can book the DiDi or taxi for me tomorrow ie Sunday when I check out. His customer service was excellent. On Sunday, I asked the 2 female staff on duty to call DiDi or taxi for me when I checked out. One of the female staff refused outright and told me to hail a taxi from the road side myself. Do not have her name but she had a slightly Caucasian look with light brownish / blondish hair and a bit plump(ish). This is probably the same female staffer that other reviewer mentioned about not wanting to help call a taxi! The other female staff, on the other hand, offered to accompany me to the road and hailed a taxi for me and told the taxi driver to take me to the airport. She really showed excellent customer service. So, 2 out of 3 hotel staff provided excellent customer service. So, because of this one female staffer, my rating was 4/5 instead of 5/5. I hope hotel management would look into this

Leisure Self

8/10

Excellent

28 Feb 2024

Paisung

I requested a taxi call for a ride to airport, but they can not help, i hope they can improve on that

Leisure Self

10/10

Exceptional

30 Dec 2023

Kevin

Great value

Nice hotel with friendly staff. Rooms were comfortable and clean so overall it was great value.

Self

8/10

Excellent

23 Sep 2023

Maeva

This is a place for traveling guests using the place to have a good night sleep, this hotel is located in a developing area, somewhat away from the center of Urumqi, several restaurant also a little market where guests buy their water, beers etc. The room is bright, clean and the bed is comfortable

Leisure Self

8/10

Excellent

27 Apr 2023

YILIANG

Needed to leave at 0800, the breakfast usually starts after 0830, the kitchen staff were so kind and let us eat an early breakfast before 0800, a very positive surprise! Front desk staff are friendly and efficient.
Other than the location is a bit off the core center of the city, overall experience was great for the price paid.

Leisure Friends

2/10

Poor

06 Apr 2026

chuk Kwan

因為冷天中央暖氣，房間又不能開空調，又沒有窗…很焗…廁所又有臭味…最後要換過另一間房..稍為好少少

Friends_and_family Friends

4/10

Poor

24 Sep 2024

WAI HUNG

殘舊的酒店