Kga Elite Continental Hotels

8/10

Excellent

22 Mar 2026

Jacob

Yes

Partner

8/10

Excellent

24 Feb 2026

George

The room was clean but the bathroom sink was not working properly water was not going down the drain. When we told the front desk, they came and fixed right away.

Friends_and_family Family

8/10

Excellent

08 Feb 2026

Thomas

Staff was very good

10/10

Exceptional

29 Jan 2026

PG

Yes,
Bathroom was little crowded.

6/10

Pleasant

26 Jan 2026

Elsey

Sheets and towels discolored and worn out. It should be replaced. Safe box should be placed in reachable. It was placed in top of the cabinet unreachable. Otherwise stay is good

Leisure Family

10/10

Exceptional

23 Jan 2026

Matthew

24 hour staff were great for check in (I arrived 1am from a late flight).
Room was tidy and I received a free upgrade. Daily room clean and laundry if required.
Complimentary breakfast was very good. Staff were friendly and helpful. Facilities were great too especially the gym. Very affordable for the rooms and service provided.

Leisure Self

10/10

Exceptional

26 Nov 2025

Jacob

Excellent

Friends_and_family Family

10/10

Exceptional

11 Nov 2025

Biju

Clean room

10/10

Exceptional

15 Oct 2025

Vidya

The property was clean and we got an extended checkout as well. I am not sure if we had breakfast available at the property - we did not have any there.

Leisure Family

10/10

Exceptional

16 Sep 2025

Mathew

Excellent. friendly staff. Very good restaurant and food service. Over all a very nice experience.

Self

10/10

Exceptional

08 Sep 2025

Beth

An affordable option. Spacious and comfortable. Good restaurant.

Leisure Partner

10/10

Exceptional

20 May 2025

Zacharias

Nice place for a little vacation. The staffs were very friendly and helpful. The rooms were spacious and comfortable and clean. The breakfast was very good. My overall experience at the Hotel KGA was excellent.

8/10

Excellent

06 Apr 2025

Ranjeet

Good place to stay in Tiruvella.

6/10

Pleasant

18 Mar 2025

Nikhil

It's ok. Also the only option.

The whole 5th floor smelled like a bathroom. It was the banquet floor with public toilets. In the room too the bathroom smelled very damp and nauseating.
The room was clean. Bathroom was clean. Just the smell.
Bed headboard was warped. Looked like water damage. Under the bed and mattress was dirty. They really should check this area. Sheets and rest were clean.
AC was not the most powerful but good enough.
They also should maybe install a couple of dimmer bulbs. All the bulbs/lights were very bright. Need the bed ones to be dimmer. And maybe need a night light.
Iron and ironing board worked well.

Self

8/10

Excellent

13 Oct 2024

Abraham

Clean,quiet and safe. Close to shopping and transportation.Friendly staff. Dining onsite.
There was no wall or alarm clock in the room. Only local channels available on the tv. No English language channels. No bright lighting in the wash room especially in front of the mirror for shaving or make up. Stayed 10 nights, these are very important necessities for a long stay. Please convey this to the Hotel management. Didn' t get room on the requested floor( at the time of booking) due to mobility issues eventhough there was rooms vacant on the lower floors. ( later found out).

Leisure Partner

6/10

Pleasant

17 Sep 2024

Sunil

Spacious Suite and Convenient Location. Poor WiFi and A/C was not working properly. Bad odor in the hallway

Leisure Family

10/10

Exceptional

10 Sep 2024

Binu

The property and service was good. All the staff were very polite and helpful.The only downside was that the Car parking facility is not attached to the main building.

Leisure Family_with_children

8/10

Excellent

29 May 2024

Sini

Property under construction with smoking and alcohol smell. Staff was wonderful to get us a 2 room suite without the smell. Food at the restaurant was great, could use more attention from the servers when busy.

Leisure Family

8/10

Excellent

20 Apr 2024

Mathew

Our experience in KGA elite continental.

Food was great . Safe and security was excellent. Every staff members had a great respect on us . They were all did a great job
Bed and bedding didn’t meet our expectations. We stayed there for nine days
and will stay there again on our next vaccinations.

Friends_and_family Family

10/10

Exceptional

29 Mar 2024

Dhaarini

Clean rooms

Leisure Family

10/10

Exceptional

29 Mar 2024

BECKY

The suite created a home away from home vibe. Very clean and spacious, centrally located. The complimentary breakfast was great providing a variety of dishes! Will surely stay there again when I’m in town visiting family

Leisure Family

10/10

Exceptional

16 Nov 2023

Susan

Stayed in the suites and it was spacious, with a room and bathroom, for each guest that was cleaned and well stocked. The outside windows were dusty and did not allow a view of the outside.

Leisure Family

10/10

Exceptional

23 Oct 2023

anil kumar

Comfortable stay and all was fine

Friends_and_family Family

8/10

Excellent

16 Jul 2023

Cyril

We had booked 2 rooms and they did not have one room ready until almost 4 hrs past the check in time. Rest was OK.

Leisure Family_with_children

8/10

Excellent

27 Jul 2022

James

Will be back

We were in Tiruvalla visiting family from Canada. The KGA elite is a very great place in the middle of Tiruvalla. It is a western style hotel with friendly and helpful staff. The rooms are clean and have air conditioning. There is plenty of rickshaws available because the hotel is next door to the bus station. The food is excellent at breakfast, in the cafe and at the restaurant. We will be staying here when we come back.

Friends_and_family Family

4/10

Poor

06 May 2022

Jacob

The check in process was horrible. Without any assistance we were given the card keys for the 4th floor room. It was wide open and pitch dark. There were a few people drinking in the adjacent room . Unable to use the room we went back and got ourselves another room on another floor. Dead tired , we ignored the empty beer and liquor bottles in the passage. KGN Elite should either stop letting out their rooms to influential tipplers or have effective arrangements to keep it subdued and employ people to clean up promptly. We check in late no doubt but managing the infrastructure without adequate manpower is unacceptable. This was and is my favorite hotel and hence looking forward to improvements. Please take the feedback proactively

Friends_and_family Family

10/10

Exceptional

25 Apr 2022

Enrico

Customer service was excellent

Business Self

8/10

Excellent

14 Nov 2021

Kurian

Family trip

It was wonderful and great

Friends_and_family Family

8/10

Excellent

30 Sep 2021

Sam

friendly staff and good customer care

Business_and_leisure Family

8/10

Excellent

12 Aug 2021

Verified traveler

good service overall

Business Family

4/10

Poor

18 Mar 2021

Verified traveler

Unexpected!

Check-in was smooth, Staff was friendly.
Disappointed with quality of breakfast. It was very poor.
If they have a good manager this will be resolved. Ver good location.

Business

10/10

Exceptional

06 Mar 2021

Kurian

Thiruvalla destination

It's centrally located and easy access to the market. Food was excellent and tasty. Staff was good and service minded.

Friends_and_family Family

10/10

Exceptional

03 Mar 2020

Verified traveler

Fantastic hotel!

Staff are very nice and helpful! Clean spacious and comfortable rooms! Menu has changed recently but still very delicious food options. Location is perfect, within walking distance to KSRTC bus station, banks, shopping, churches and more!

Self

10/10

Exceptional

17 Oct 2019

GeorgeKuruvilla

Friendly Reception staff, Kitchen and security
Good and prompt Laundry service

Friends_and_family Family

8/10

Excellent

14 Oct 2019

Gopalan

Good value for money . Staff are nice. However room is a bit cramped

Leisure Family

2/10

Poor

14 Sep 2019

Verified traveler

Very poor facilities
Not even sufficient drinking water

Business Family

6/10

Pleasant

22 Jul 2019

Verified traveler

The upkeep was poor. Shower cubicle had no door. Bed sheets were stained

Friends_and_family Family

8/10

Excellent

17 May 2019

Verified traveler

Rooms are spacious, food is good though limited but thats fine. Staff are excellent. Location is ideal. Property is probably the best in the city, there's no one else quite like it . Wifi could be a lot better. Amenities in room are good and well maintained. BUT I saw a build up of cockroaches in bathroom that could become a full blown epidemic soon. Pest control please immediately!!

Leisure Self

10/10

Exceptional

21 Feb 2019

Verified traveler

Good arrangements and facilities and food also. Staff were also co operative and supportive. No issues faced during the stay.

Friends_and_family Family

8/10

Excellent

05 Feb 2019

Gill

Nice hotel close to shops. Restaurant very good for evening meal.

8/10

Excellent

25 Jan 2019

R.Mathew

Convenient Location
Room service Excellent . Free breakfast!

Leisure Partner

6/10

Pleasant

21 Jan 2019

G

Check in was efficient but frontage of hotel needs improvement especially for drop off and luggage handling
Room was average quality and with basic amenities
Needs refurbishment especially for the steps leading to room and bathroom which are hazardous for older guests
There was no fridge in the room
Breakfast was of fairly good quality but should start much earlier than 730 am for guests to attend functions and meetings
Check out was efficient

10/10

Exceptional

07 Jan 2019

Verified traveler

Good hotel and staying arrangements. No issues faced. Comfortable stay.

10/10

Exceptional

10 Dec 2018

Verified traveler

Everything, room, staff and food was great! HD a good time!

10/10

Exceptional

27 Oct 2018

Ebrahim

Nice stay

Nice hotel, clean rooms

Family

8/10

Excellent

04 Aug 2018

JayCee

Location was clean.
Breakfast buffet (included) was quite good!
Hot water took a while to arrive but once hot, it didn't run out.
I would stay here again.

10/10

Exceptional

18 May 2018

Maria

Nice Central location

Extremely courteous staff. Quick response to any request.

8/10

Excellent

17 May 2018

Verified traveler

Great
Rooms can be better lighted, sounds in the corridor reach the rooms.
Safe