Name: Cayley Mountain Resort
Address: D184 Winterton. Central Drakensberg. Kwazulu Natal, Central Drakensberg, 3340, ZA

4/10

Poor

09 Jul 2026

Imraan

Nice kitchen
Impressive technology

Friends_and_family Family

10/10

Exceptional

25 Sep 2025

Brett

A great place to stay in the Drakensberg! Beautiful scenery and amenities !

Leisure Family

6/10

Pleasant

07 Jul 2025

Simon

Missing some essentials

Lovely location. Family orientated with lots of kids activities.

Room very comfortable but TWO issues. Hot water was not got enough and there was no heating in the room so we froze every night.

Do not go there except in summer when heating is not needed

Food was poor quality also

Partner

10/10

Exceptional

25 Nov 2024

Matthew

Awesome Cayley

Very classy resort with amazing views. I enjoyed the spa which added to the overall chilled vibe of the place.

Self

8/10

Excellent

08 Oct 2024

Thomas

Geared for families and kids not couples.

The room was extrrmely clean and the bathroom looked new. The property is lovely and geared up for kids, and large families. The views are outstanding. This place is not for a couples, romantic weekend away.its not a quite place to rest and relax. Kids screaming in pools, running around playing. if you looking for tranquity this is not it. The restaurant and receptions are closed until the first week of december so if you are self catering its fine but the makeshift restaurant is not great. Reccomend for family gatherings with tons of things foe kids to do.

Partner

10/10

Exceptional

28 Jun 2024

Talia

We had a really pleasant stay here. The staff were very friend, beautiful views and lots of activities if you have kids.

Would recommend

Leisure Family

8/10

Excellent

25 Jun 2024

Verified traveler

Nice Spot

The lodge and unit itself was awesome! Just had a cold pool on the first night.

However the road leading to the lodge is in a terrible state - fancy cars with low profile tyres are a no go. Would have expected the lodge to atleast try to maintain or fix the most affected spots!

Friends_and_family Family

8/10

Excellent

20 Jun 2024

Reshen

Nice but a tyre shy

The lodge and unit itself was awesome! Just had a cold pool on the first night.

However the road leading to the lodge is in a terrible state - fancy cars with low profile tyres are a no go. Would have expected the lodge to atleast try to maintain or fix the most affected spots!

Friends_and_family Family

10/10

Exceptional

10 Mar 2024

David

We enjoyed the rest and relaxation in a beautiful setting

Leisure Partner

6/10

Pleasant

11 Dec 2023

Antonio

A perfect place for families and kids

It’s a perfect place for enjoy with your family and kids, but not for single or couples

Partner

10/10

Exceptional

31 Jul 2023

Verified traveler

Loved it!

Partner

10/10

Exceptional

30 May 2022

Faheema

Perfect getaway.

Stayed in the 1 bedroom villa. Perfect for a couple with 2 kids. All amenities included. Lovely getaway for a weekend . Kids enjoyed the activities. Was too cold to use the beach club. Would return in Summer for those activities.

Friends_and_family Family

4/10

Poor

30 Aug 2021

Bei Bei

We booked a room with patio. The room we were given was 48B which is in a cottage with 2 other room. The walls are paper thin which means we can hear everything from the other room. Unfortunately our next door neighbor had two small children and even tho they tried their best to keep the noise level low we could still hear everything. It was suppose to be a romantic getaway but we ended up having to walk on eggshells.

We felt that the wide angle picture also made the rooms look bigger than they were. The room we stayed at was smaller than most other hotels while the bathroom was pretty big.

The room we were given also had no aircon and it was 1degree that night with only a small portable heater fan. From the picture we assumed we would have a view of the lake but our room was blocked by 2 cottages in front.

That said, the location of the resort was good and there were many activities but unfortunately for us it rained so there was not much to do in the resort.

Leisure Partner

10/10

Exceptional

05 Jul 2021

Imraan

Amazing Stay but ensure you check out at 10am.

We had 2 chalets booked and really enjoyed ourselves. The chalets are large, well laid out and very comfortable. the property as well has lots to do for the family and very clean. The only thing I was upset about was when we went to check out around 10.50am, we were told that we needed to pay R150 per chalet for the late check out. I told the lady at the reception that this was the first I heard of it and this was not mentioned to us when we checked in, on the website or in the envelope which was given to us. Usually all the resports I go to, in the envelope which is accompanied with the keys, there is a letter with information such as special activities, special dinners or other important relevant information. All the lady said was on the confirmation it stated there that check out is at 10.00am. I fully agree we were in the wrong and would have paid this had it been mentioned to us. I have stayed at many resorts and hotels worldwide and not once was I asked to pay additional funds for checking out less than an hour after cut off.

Friends_and_family Family

8/10

Excellent

21 Feb 2021

Faheem

Excellent well maintained and clean accommodation. Spectacular location with beautiful views. Great activities on site. Would recommend a trip there.
Reception a little short on courtesy and friendliness.
Coffee shop closes a bit early at 5pm.
Poorly communicated activity times as the beach club turned us away at 4pm and made a few sarcastic comments when we returned at 3:15 pm for any hire activities on the dam. But the official closing time is 5pm.
WiFi blocks video streaming so if your work needs YouTube or Khan academy or if you just want to enjoy Netflix it won't work. Apparently they were upgrading so we had intermittent connectivity

Friends_and_family Family

10/10

Exceptional

03 Feb 2021

Verified traveler

We only stayed overnight but loved the place and will def be coming back for a longer stay

Friends_and_family Family

10/10

Exceptional

30 Jan 2021

Verified traveler

Amazing

This unit is the biggest simply amazing. Heated Pool is small bt perfect to chill. Love everything about it. Resort is lovely and lots to do

Friends_and_family Family

10/10

Exceptional

29 Nov 2020

Farhana

Lovely resort and beautiful house

Friends_and_family Family

8/10

Excellent

17 Aug 2020

Naeem

Family Getaway

Great Holiday, good facilities and modern furnishings. Note they have gas cylinders which are utilised for the stove and to heat the water for the units. Ours cylinder finished at night and only the next day was it changed as the reception closes at 17h00. Other than that it was a nice hilifay. The Jacuzzi was great.

Friends_and_family Family

8/10

Excellent

16 Aug 2020

Mariam

Lovely stay, comfortable rooms, clean and spacious, bathroom had a shower and bath tub which was great. Only downside, no telephones in the room with which to call reception.

Partner

10/10

Exceptional

12 Mar 2020

Verified traveler

A very nice place. Very comfortable room. Splendid location. Just a pity we had booked to stay on a Wednesday night which was braai night and all tables already booked.

Leisure Family

8/10

Excellent

28 Nov 2019

Verified traveler

Short stay.

Self catering small unit very compact. Opening up right onto putt putt course.

Friends_and_family Friends

10/10

Exceptional

26 Nov 2019

Verified traveler

Excellent views in an outstanding location, facilities were top notch. Loved it

Friends_and_family Family

10/10

Exceptional

20 Nov 2019

Verified traveler

Stunning location with clean modern chalet. The property was very clean and well prepared.

Friends_and_family Family

10/10

Exceptional

08 Nov 2019

Verified traveler

Doors are thin in a chale feels like rooms in a house. Need proper sound proofing and a proper solid front door not a cheaply thin flimsy one

Leisure

8/10

Excellent

07 Oct 2019

Itumeeleng

I will visit again

Quite place. Excellent for family relaxation and outing. Access road needs attention.

Family

8/10

Excellent

19 Aug 2019

shival

Cayley manor house

The manor house was beautiful and exactly like the pictures. Service was a little disappointing as we could not check in at the time listed and had to wait an hour extra as they had not cleaned the unit in time. Also they had shut off all the power to the geysers and not turned them back on so the first night we had no hot water. Jacuzzi was not turned on so could not make use of it.

Family

10/10

Exceptional

17 Apr 2019

Dorthe

Great place

Nice and clean. A view to kill for :)

Partner

10/10

Exceptional

15 Apr 2019

Verified traveler

Great location beautiful views and lots to do. Staff were well managed. Clean rooms and just in need of some maintenance.

Leisure Family

8/10

Excellent

19 Oct 2018

Karin

The surroundings and the resort itself are excellent! The breakfast leaves a litle bit to be desired at, but the friendliness of the staff makes up for that..

2/10

Poor

01 Oct 2018

Kimberly

Communication was poor! Hotel staff didn’t know the simple answers to questions when asked. Also, wrong info given for the choir and very Irritated when we arrived, only to find out that they were having a braai on our first night. You would think that we would have been informed to bring our own meat. All the stores were closed.

10/10

Exceptional

18 Sep 2018

Elam

Very pleasant stay and comfortable

The journey to the place was a bit of a mission as it's deep in the mountains but a very interesting sights

6/10

Pleasant

22 Mar 2018

Rob

Shocking check-in

I made my booking and payment for our stay at Cayley lodge through Hotels.com only to be told when checking in that I needed to make payment! The other person at reception decided not to speak to me but rather to my wife, explaining that Xperia (?) only makes payment at month end and that's why I need to pay immediately...adding that if I did pay they would refund me later!
Luckily I had printed the proof of payment, and thus refused to make another payment.
I would like to know why Cayley lodge makes use of this platform if it is not comfortable with the payment method and structure???

I was SO insulted and frustrated at the manner I was welcomed to this resort I am totally put off and has left me quite negative towards the staff and establishment.

Perhaps training of front line staff is necessary?

Partner

8/10

Excellent

10 Feb 2018

Richard

Comfortable apartment overlooking Drakensberg mou

Comfortable apartment in a complex with lovely views of the Drakensberg mountains. Adequate cooking facilities although restaurant prices were very reasonable.

10/10

Exceptional

08 Jan 2018

Verified traveler

Central berg beauty

Experience was amazing .only issue is villas should have been separate from each other.great mountain views

Family

2/10

Poor

22 Nov 2017

Verified traveler

Not great experience

We booked into Cayley Mountain Resort from Friday to Monday, the 20th of November. To our surprise our Unit did not have electricity from Saturday, the 18th as of 20h00 until Sunday, the 19th at 13h30.
Unfortunately, we had to cancel our plans and the activities' bookings that we had made for Sunday as we could not wash or bath. We could not even have our evening meals on Saturday and for the most part of Sunday.
When we contacted the Resort we were told that there was nothing they could do to compensate us as the power failure was due to the failure of one of their transformers. We were specifically told to take this matter up with Hotels.com since we have booked through them.
It was quite a very bad experience for us considering that we had deal with a 6 months baby, could not sterilize his milk bottles never mind preparing his meals. It was a torturous 17.5 hours which I did not pay for. We had to forgo of our activities bookings and plans. I really feel being robbed and denied an opportunity of having a good weekend with my family.
I will await for your response on this matter.
Very disgruntled member.

Family

6/10

Pleasant

29 Aug 2017

Verified traveler

wifi signal was too weak and only 250MB allowed per day

Family

10/10

Exceptional

10 Jul 2017

Rosina

Little Paradise in the Mountains

So clean, you could eat off the floors!
Continued excellent maintenance, one would think that you were the first to be accommodated in the rooms. Bathroom sparkling clean. Bed linen very clean.
Potholes leading to the Lodge in desperate need of repair!

Family

10/10

Exceptional

03 Jul 2017

Sarah

Stunning views and comfortable rooms

I would recommend this hotel to others. The views are absolutely stunning, especially if you wake up early to watch the sunrise over the mountains. Also, rooms were quite comfortable and there are various activities on the property (i.e. putt putt golf, a swimming pool, a trampoline). My only suggestions: wifi should accessible in the rooms; the food could be improved. Neither dinner nor breakfast was particularly good. Still, our stay was lovely. If you are family or couple, just go for it. You won't be disappointed! Great value for your money and views you'll never forget.

Partner

10/10

Exceptional

27 Jun 2017

Suriaganthie

Beautiful Resort

We booked a family getaway weekend at Cayley Resort. We received Phenomenal service from checking to checking out. The staff was very friendly and accommodating. I love the interior decoration, It was stunning and very upmarket. We thoroughly enjoyed our stay and I will definitely recommend this Resort.

Family

4/10

Poor

19 Apr 2017

Yasmine

When we arrived there was no toilet paer or soap in the room. Be aware that this is a family friendly establishment. Families with kids were quite loud and the walls are paper thin. We could hear everything that was going on next door.

Partner

10/10

Exceptional

27 Mar 2017

Nabila

Wonderful, peaceful !

Good facilities. Will be back. My only recommendation is that the Spa extend their operational hours or increase their staff capacity as it booked out.

Family

8/10

Excellent

17 Mar 2017

Antanas

Nice rooms and views. Pure internet.

Partner

10/10

Exceptional

13 Mar 2017

Verified traveler

Must stay

Beautiful and most comfortable villas , in a beautiful environment

Family

8/10

Excellent

14 Feb 2017

Verified traveler

Beautiful views of Drakensberg

The room was beautifully appointed. Exclusive upgrades in the bathroom including two sinks and large bathtub. For smokers, you cannot smoke on the balcony. Unfortunately that means leaving the lovely room and standing 10 meters away from the building and feeling like a leper.

4/10

Poor

24 Dec 2016

Pravin

Breakfast not good and no aircon

My rating is towards hotel.com. we paid for breakfast. We were only given R40 per person each day. No options for vegetarian . No aircon. Hotel not accommodating

Partner

8/10

Excellent

10 Nov 2016

Philiswa

Nice breakaway from the busy, noise of the city.

I had a great time during my stay and enjoyed the area. It was nice and peaceful, cool mountain breeze and great heritage area.

The only thing I didn't like about my stay was that the linen was not changed for my whole stay which was for 3 days. the room was also not cleaned properly on day two of my stay.

Family

10/10

Exceptional

28 Oct 2016

Karen

Convenient and clean

Stay was awesome
Very friendly staff

Partner

8/10

Excellent

23 Aug 2016

Jyoteen

Stylish but Inconsisent

The unit which we stayed in was clean and very well decorated indeed. The rooms were well located and spacious to some extent, except for the Main Bedroom to the left of the foyer which was extremely cold even after turning on the heater. The Jacuzzi did not stay warm and was not operational for most of the stay, as the water temperature was cold. The shower was very uncomfortable, as the water kept changing from hot to cold whilst showering. This was communicated during the initial survey, but nothing was done to rectify / resolve this issue. The TV signal for some channels in the lounge was terrible and in some cases in Black and White, whilst in colour in the bedrooms. The Tea and Coffee sachets were not replenished in all the bedrooms on a daily basis. The Dishwasher could not be used at all, as no Tablet was supplied by the staff to use this appliance.

Overall, our stay was pleasant and relaxing, however the above issues were quite disappointing.

Family

10/10

Exceptional

25 Jul 2016

Prianka

We stayed in the farmhouse which was perfect for 8 adults. The decor is stunning and it has all the comforts one needs for a weekend away. Little things need to be seen to, like a leak under the sink and a bathroom that flooded a little , but nothing to spoil a lovely break in a beautiful location. All in all, highly recommended. We will definately be back

Family