Name: Home2 Suites By Hilton Pecos
Address: 2400 S. Texas St., Pecos, 79772, US

4/10

Poor

23 Jun 2026

Synthia

Customer Service was fantastic. We enjoyed complimentary beer and friendly staff. Our double queen room was super spacious. However, whenever the room above us took a shower, water would flow through our bathroom ceiling, specifically through the light fixtures. The curtain in the room was remote controlled and there was a sign on the curtain that said the remote wasn’t working so we couldn’t open the window curtain. This made the room feel like a prison. Important question is would I stay again. I’d say no. Not because it was terrible, but I’d want to explore other options in this town. My friend wanted to wear sandals in the shower. I think that’s telling as well.

Friends_and_family Friends

10/10

Exceptional

16 Jun 2026

Daniel

Only negative was the price for a property that is off the beaten path….$200 per night plus $50 for our dog. Otherwise the property was fine.

Partner

2/10

Poor

12 Jun 2026

Mark

They could not pull up my Hilton honors number at checkin, and then they gave me the wrong room. I stayed in the wrong room, and the TV didnt work. They said they couldnt switch my room, so i had no tv for my entire stay in the wrong room. I will not be staying here again.

Business

10/10

Exceptional

24 May 2026

George

Breakfast was not good burritos were hard

10/10

Exceptional

24 May 2026

George

Comfortable beds, clean rooms,

Friends_and_family Family

4/10

Poor

14 May 2026

Frank

The room has not been kept up to standard since it was built. I was in and out each day so I did not notice the issues until my last night of the visit. The window cover had a hole in it and was destroyed at the bottom. The bathroom vents were rusted, the ceiling in the bathroom had been noticeably repaired, the bathtub had rusted spots and the ceiling above the shower had a large bubble from a current leak. I had noticed that the tub was wet when I returned one night but assumed that the shower head had retained water and slowly leaked. On the last night I looked up and there was a huge bubble of water. I brought it to the attention of the staff and they simply said, “we know there’s a leak.” This is unacceptable. If there is a known issue why are they still allowed to rent out the room. I will not be returning.

Family_with_children

10/10

Exceptional

15 Mar 2026

Felipe

Clean and big rooms. Great breakfast!

Friends_and_family Family

10/10

Exceptional

10 Jan 2026

Ann M

The room was clean and I particularly loved the layout and what the room offered, genius. Don't know if we'll be back to Pecos, but certainly I'm a Home2 Suites fan from now on.

Leisure Partner

10/10

Exceptional

28 Dec 2025

Bryan

Everything was very clean and staff were excellent.

4/10

Poor

15 Dec 2025

Chryshanthi

The hotel is an hour away from where we wanted to stay and we received an email stating that the charges would be refunded but it never was.

Friends_and_family Family

10/10

Exceptional

09 Nov 2025

Elizabeth

Great place to stay at!

10/10

Exceptional

18 Jul 2025

James

What a great place to stay very comfortable

Business

10/10

Exceptional

09 Jul 2025

Karl

Good location. Did not have Conditioner, only Shampoo and Body Wash; separate small bottle of lotion on vanity

Business

10/10

Exceptional

07 Jul 2025

Veronica

The staff was super friendly at check-in and allowed us to check in 2 hours early. They gifted us some water at check-in also. The breakfast was great! So many options and the hot options tasted fresh. Our room was super spacious and the beds were very comfy. The AC was meh; it was set to 67 but from the beginning it felt slightly humid and stuffy. It wasn’t miserable and everything else made for it. I will likely look for this hotel branch next time we need a place to stay.

Leisure Family_with_children

10/10

Exceptional

28 Jun 2025

Brian

Friendly front desk personnel and clean room with every amenity possible.

Leisure Partner

2/10

Poor

21 Jun 2025

Miriam

Check-in was not handled with professionalism. As soon as we entered the room, we thought the place looked clean. We sat on the bed, but a few moments later, we began to itch. Kept itching and started getting bites on our arms and legs. We decided to leave right away. It seemed that they had bed bugs. Did not stay the night. Just added more stress and work, so when we got home, we had to disinfect all of our things before going inside our house. We arrived late, so it added more hours of driving home at night that we were trying to avoid.

2/10

Poor

11 Jun 2025

Jaimee

I was not allowed to change or cancel my reservation after we didn’t make it to our hotel because our car broke down

Leisure Family

6/10

Pleasant

24 May 2025

Eric

When I checked in , they couldn’t figure out how to do my mobile key . Other than that , everything was super great . When ever I stay at a hotel the mattress always feels like your sleeping on the floor . But here , I didn’t want to get out of bed . Had the best sleep I have ever had at any hotel . The breakfast was amazing as well . Anything you could possibly want .

Leisure Partner

10/10

Exceptional

13 May 2025

Frank

NA

Business_and_leisure Family

10/10

Exceptional

13 May 2025

Frank

Giovanna and Stephanie in Pecos, Texas made sure that my family had everything we needed. They made sure that my aunt was taken care of by adjusting our assigned rooms. She is disabled and needed a certain type of shower. The only drawback was the curtains not working in the room and the fridge did not cool. I adjusted the temperature but it didn’t work. Otherwise our stay was perfect.

Business_and_leisure Family

10/10

Exceptional

16 Mar 2025

Michelle

Beautiful hotel. Clean great staff. Will stay there again

Leisure Family

10/10

Exceptional

08 Mar 2025

Diana

Better than expected. Great staff. Clean rooms and lobby.

Business Family_with_children

10/10

Exceptional

03 Feb 2025

Corina

Good location

10/10

Exceptional

03 Jan 2025

Jose

Highly recommend

Very clean place, nice little kitchen set up. We especially liked the roll out table when we ordered take out and the curtain we could use to separate the sofa and sleeping area.

Friends_and_family Family

10/10

Exceptional

02 Jan 2025

Cody

Overall great hotel

Business

10/10

Exceptional

22 Dec 2024

Vickie

Very nice hotel. Excellent breakfast

Leisure

10/10

Exceptional

15 Dec 2024

Agustine

Overall a great place to stay.

10/10

Exceptional

21 Nov 2024

David

Staff, room and breakfast options

Leisure Pet

6/10

Pleasant

06 Nov 2024

Marie

The stay was fine had it not been for the staff & the dog at breakfast I would gladly return. The first issue was at check in with staff. Though I booked and paid for my stay through Expedia weeks in advance the 2 women at the front desk informed me another “Maria” had taken my king suite to 2 queens beds earlier. My name is Marie not Maria I had paid for the room I wanted the other lady had not. So after they checked my ID I was questioned as to why I had called to change my room I again told the 2 I indeed had not called to change anything. While waiting for the room issue to be resolved one of the 2 front desk employees proceeded to flirt with every man walking into place. I immediately felt uncomfortable seeing as I was only there to visit my husband; because he too like the other gentlemen checking in works away in the oil rigs. The employees didn’t care that those men were married nor that she blatantly made awkward advances in front of a lobby of guests. I was disappointed by the disrespectful manner of that person as a married woman. At the time of checkout I took our room keys to the front desk there was a different employee this time scrolling on her cell phone. I ask if keys should be left there she said I’ll take them never looking up from her phone. A not so appealing or clean dog with another guest also having issues at check was right next to the breakfast bar. The way the dog looked and the food being less than 5 feet way was just gross.

Leisure Family

6/10

Pleasant

22 Sep 2024

Armando

👍

Leisure Family_with_children

10/10

Exceptional

23 Aug 2024

Sean

The person at the desk was super helpful and friendly.

10/10

Exceptional

17 Jul 2024

Luis

Good Stay

Good Stay Good property

Business

10/10

Exceptional

01 Jul 2024

prissy

Favorite stay!

Customer Service is always great! Ladies are all very nice and helpful!

Friends_and_family Family

10/10

Exceptional

30 Dec 2023

Paula

The room-suite was huge!! Loved the roomiest of the room, spacious and clean built in kitchen was incredible ..and bathroom.. 5 stars

Leisure Family

8/10

Excellent

27 Nov 2023

Christopher

We always enjoy our stays at Home2 Suites.

Leisure Family_with_children

10/10

Exceptional

21 Nov 2023

Greg

Great property and nice help

Leisure

10/10

Exceptional

19 Nov 2023

Christopher

Dog friendly

We love to stay at Home2 Suites. The service is always excellent and the rooms are always super clean.

They are also super dog friendly. We have 2 good sized dogs and we stay here with both of them with no problems at all.

Whenever we travel and stay overnight we always look for a Home2 Suites.

Friends_and_family Family

10/10

Exceptional

03 Sep 2023

Jesus

Great Hotel

8/10

Excellent

06 Aug 2023

Ricky

I hate that hotel.com pretty much only rents out the rooms for handicapped. I feel as if there was someone in need of that room and I’m occupying it isn’t fair.
I’m not particularly excited to use the roll in shower it’s white but black marks making it look very unclean.

Business

10/10

Exceptional

06 Aug 2023

Patrick

Best Hotel In Pecos.

Nice modern 2 room suites type hotel that has everything you need in a room as well as a good breakfast in the morning and (new) a happy hour 6 - 9pm during the week where you get a free beer or glass of wine. We've stayed at other hotels in Pecos and this is the best.

Partner

10/10

Exceptional

16 Jul 2023

Bobbi

Front staff was friendly. Rooms were spacious and clean.

Leisure Family_with_children

10/10

Exceptional

19 Jun 2023

Sylvia

Great stay in Pecos!

Very comfortable rooms, clean and spacious. Friendly service and good amenities! Definitely would recommend.

Friends_and_family Family

8/10

Excellent

20 May 2023

Ricky

Very good stay. Clean, smell fresh and friendly staff. Breakfast typical for hotel but better than others.

Business

6/10

Pleasant

20 May 2023

Juan

The hotel was really clean and overall was great, only problem we encounter was that for some reason the front desk clerk kept calling us becasuse Expedia didnt sumitted the payment, we were on the road ffor 8 hr it was close to midnight and we were tired and instead of figured out, we provided our confrnation upon arrival they just kept calling to our room wvery 10 minutes, we aleays use Ezpedia and this is the firt time that had happened

Leisure Partner

10/10

Exceptional

11 May 2023

NAN YOU

Kind and cleaned

10/10

Exceptional

04 May 2023

Lisa

Everything else was good. Besides not having mats or something out at the front door. Rain was pooping down

Leisure Partner

10/10

Exceptional

30 Apr 2023

Ray

Good place

Leisure Pet

10/10

Exceptional

21 Apr 2023

Ann

Great hotel! Good breakfast and very comfortable bed.

Partner

10/10

Exceptional

24 Mar 2023

Donnabelle

Highly Recommend!

Super clean, smelled a little stale down the hallways for some reason but my room smelled great/clean. Just a tip - the \"big\" trashcan is under the sink in the kitchenette area... at first I was using the tiny trash in the bathroom.
Breakfast tipped over just being decent, it was pretty good as far as their heat-n-eat offerings, but I'd say still better than half of the other hotels and beats getting a stale donut at the Alsup's down the road. Super convenient location, even with all the construction down there - 20 service road is a bit tricky, but you just have to go down a few extra side streets to get back to where it opens up for travel. Had a really enjoyable stay.

Business

8/10

Excellent

26 Feb 2023

Robert

Breakfast needs improvement. Eggs cold and tastes like it had been sitting there for a long time.

Friends_and_family Family

10/10

Exceptional

05 Feb 2023

Esther

It was a good stay everyone was friendly

Partner

6/10

Pleasant

30 Jan 2023

CAREY

Great property. Horrible staff.

Wi-Fi was horrible. Stopped working early evening. Did not work the next morning. I told the front desk. They said it was not their concern. Really.

Partner

4/10

Poor

04 Jan 2023

Katy

Reserved a specific room type and the staff at check-in told me Expedia had placed me in the wrong room, that room type not available. Next day, manager told me mistake on his end and no communication to his staff; moved to room I had reserved and paid for, assured credit thru Expedia would come after contacting Expedia directly. The manager \"Shawn\" denied the credit/resolution thru Expedia and it was noted as a cancellation. No faith in the management and even less in the staff. Breakfast was typical grab and go, ok.

Leisure Pet

10/10

Exceptional

20 Dec 2022

Ray

Nice

Leisure Partner

10/10

Exceptional

20 Sep 2022

Pamela

Clean rooms and friendly staff

Business_and_leisure Partner

10/10

Exceptional

30 Aug 2022

Bronwen

The staff are very friendly and welcoming. This is a great hotel to stay at with a dog. They go out of their way to be pet friendly and even have a nice enclosed dog run.

Leisure Pet

10/10

Exceptional

28 Aug 2022

Stephanie

The hotel was really nice, easy to check in and clean. The breakfast had a good variety, waffles, cereal, sausage, juice, fruit.

Leisure Family

2/10

Poor

06 Aug 2022

Cindy

Total disappointment

Awful experience. Room booked wasn’t available. Put in room off parking lot and highway. Terribly noisy and a sleepless night. Just unacceptable after calling hotel twice to clarify room type as working from hotel.

Business

10/10

Exceptional

09 Jul 2022

Bill

My wife loved it.

Leisure Family_with_children

8/10

Excellent

07 Jul 2022

John

Nice place, didn’t have separate bed - living room setup as at other Home2Suites but was clean and staff was nice.

Business_and_leisure Pet

10/10

Exceptional

02 Jul 2022

Paula

Pleasant Stay

Our room was great. Clean, roomy, comfortable. The people were also great and very friendly and polite. We would definitely stay there again.

Friends_and_family Family

10/10

Exceptional

27 Jun 2022

Emily

Very clean and updated. Room was spacious and was conveniently located.

Leisure Family

2/10

Poor

27 Jun 2022

Saul

Epic Fail

They cancelled my stay and did not give us a call or a heads up. It was a very busy weekend and we had to stay in a single room. They apologized and never offered anything for the inconvenience. just sorry and good luck.

10/10

Exceptional

25 Jun 2022

Frederick

The clock in the room was inoperative.

Leisure Partner

8/10

Excellent

25 Jun 2022

Caleb

The room is a wonderful family solution with more than one room. The kitchenette was surprisingly well-stocked, and we were able to \"eat in\" several times. A few instances of cosmetic damage that had not been repaired. It was unfortunate the pool was not in service.

Leisure Family

10/10

Exceptional

03 Jun 2022

Verified traveler

Great stay!!

Excellent!! Friendly staff.. huge room.. good breakfast!!

Friends_and_family Family

8/10

Excellent

30 May 2022

Jose G

All services were good. The only thing I was very disappointed of was that the pool situation, it was closed and it was not mentioned when I did the reservation. We want it to stay on a hotel with a open pool because of the heat this time a year, and I was carefully selecting the best hotel for that, but the pool was closed all the time.

Friends_and_family Family

8/10

Excellent

28 May 2022

Verified traveler

Nice hotel, would stay again!

This is a great hotel. When we stayed, the pool was broken, so that was sad for our kids. But the staff were so friendly and kind and the breakfast totally met our needs. I loved the eco-friendly soap dispensers in the shower. The hotel is a little noisy since it is right next to I-10, so next time I would try to get a room a little further back.

Friends_and_family Family

4/10

Poor

25 May 2022

Verified traveler

Went to visit fiancé at work. Booked here specifically because they have a pool but unfortunately it was closed because they are waiting on a part to build an awning over it. 1) why not keep it open until then 2) why do that during the summer. We actually left and got a room elsewhere and will not book here again.

Partner

10/10

Exceptional

04 May 2022

GREG

Nice hotel

Very nice hotel and great staff. Bed was a little hard and you could hear the Highway traffic but every hotel in the area was close to Highway. Breakfast was as good as it gets.

Partner

10/10

Exceptional

25 Apr 2022

Michael

Looked very modern, clean, and the price vs what you get is hard to beat

Business_and_leisure Family

10/10

Exceptional

24 Apr 2022

Noel

Very nice experience

Leisure Family

10/10

Exceptional

23 Apr 2022

Oscar

Extremely clean.

Business Friends

10/10

Exceptional

10 Apr 2022

Verified traveler

Recommend

Clean, comfortable, safe and spacious room. New and quiet. Would stay again.

Partner

4/10

Poor

06 Apr 2022

Dorothy

Property owner was rude and loud. Front desk staff was very nice.

Leisure Self

2/10

Poor

05 Apr 2022

Dorothy

The owner was very rude and proceed to yell at me. When I as was only asking questions. I had stayed the previous night before. He was very rude when I was asking clarity on different fees. This was my first time staying and I just wanted clarity

Dorothy Payton

Leisure Self

10/10

Exceptional

02 Apr 2022

Larry and Terri

Grest

Friends_and_family Family

8/10

Excellent

04 Feb 2022

Verified traveler

OK hotel near interstate 20

Hotel is filled with workers and few out of towners. It is close to highway which is easy to find but a little noisy. Other Home2Suites have kitchens with a cook top which this does not- so just microwave stuff (no cutting boards or sharp knives.

Self

8/10

Excellent

28 Jan 2022

Michelle

No bar soap - unacceptable.

Business_and_leisure Self

10/10

Exceptional

13 Dec 2021

Steven

Awesome Stay for myself And my dog

Scrambled Eggs Would be nice

Leisure Pet

10/10

Exceptional

10 Dec 2021

Anthoney

We have a Volvo electric car and you have electric charging stations!
What a great amenity!

Business Family

6/10

Pleasant

27 Nov 2021

Verified traveler

already leaked marks in bathroom and dirty shower

the bathrooms were already leaked marks and the shower was dirty and we checked this late night or early morning and the receptionist just said sorry they might have forgotten to check it. didnt expect this.

Friends_and_family Family

8/10

Excellent

04 Nov 2021

Robert

convienient and clean

Leisure Family

10/10

Exceptional

04 Oct 2021

Chance

Awesome place for business stay

Great place to stay. Inside was very clean and nice. Suites are huge with fridge, dish washers, plates, cups, and microwave. Big desks as well for computer work.

Business

10/10

Exceptional

07 Aug 2021

Michelle

Honest people

We stayed overnight in Pecos for my mom’s funeral. The beds are amazingly comfortable and clean. The next day we were in a hurry to pack and so I had forgotten my hair hot tools at the hotel. My son was the last one to check out and they sent my hair hot tools in a bag with him. Thank You for your honesty.

Friends_and_family Family

6/10

Pleasant

05 Aug 2021

Verified traveler

Hair in sink. Wasn’t mine. Layout of room is silly with tv offset from either bed. Bathroom had low grade materials. Breakfast in lobby not a relaxing way to eat. Best in Pecos but still not good.

Business Self

10/10

Exceptional

02 Aug 2021

Verified traveler

We got a double bed room and it was super spacious the place was clean and the breakfast was great also their coffee was way better then gas stop coffee 😆 very accommodating the older gentleman working evenings was very nice and considerate. I rate this hotel the best hotel I’ve ever stayed in and I’ve traveled domestic and international the pool was so much fun and I would definitely return to this hotel. such a great stay!

Leisure Family_with_children

10/10

Exceptional

25 Jul 2021

Verified traveler

The pool was cloudy

10/10

Exceptional

07 Jul 2021

Ramona

Very clean and very helpful

Friends_and_family Family

10/10

Exceptional

03 Jul 2021

Verified traveler

Very clean area

Business Family

8/10

Excellent

27 Jun 2021

Verified traveler

Really clean facility with very helpful & friendly staff. Really good free breakfast with lots of options, including healthy ones. :)

Business Pet

10/10

Exceptional

27 Jun 2021

Jeff

I will look for more like this

The place was really nice and clean, the breakfast was very good and the people were extremely nice. I would recommend this place to anyone.

Friends_and_family Family

10/10

Exceptional

24 Jun 2021

Verified traveler

I loved the kitchenette and the size of the room.

Business Family_with_children

10/10

Exceptional

19 Jun 2021

Verified traveler

Out of the other Home2 hotels we've stayed in this one had, by far, the best breakfast. The staff was really nice, and the kids lived the pool. The rooms smelled a little funny, but you got used to it after a few minutes though.

Leisure Family

10/10

Exceptional

16 Jun 2021

Verified traveler

Very nice room that felt homey.

Business Self

10/10

Exceptional

15 Jun 2021

Diane

This hotel was spotless, quiet and dog friendly! The beds were very comfortable with a selection of pillows to choose from. We would definitely stay here again!

Friends_and_family Family

10/10

Exceptional

04 Jun 2021

Verified traveler

We were just passing through but everyone was very friendly and our room was very clean.

Leisure Family

10/10

Exceptional

01 Jun 2021

Andrew

Excellent- top to bottom

The staff was personable and amazing. The accommodations are the best under $200 anywhere. Rated A+

Business

10/10

Exceptional

20 May 2021

Verified traveler

Clean, modern facility, with everything you need in your room. Love the new design of the mini suites. The staff was exceptionally friendly and the complimentary breakfast was outstanding.

Business_and_leisure Partner

10/10

Exceptional

19 May 2021

Verified traveler

Hotel was very well maintained. They have great facilities

Business Self