Name: Red Roof Inn Jacksonville, AL
Address: 1530 Pelham Road South, Jacksonville, 36265, US

8/10

Excellent

03 Aug 2026

Shane

Only negative is they wont offer me weekly rate or monthly

10/10

Exceptional

29 Jul 2026

Shane

Great motel for the price with everything you need in walking distance

10/10

Exceptional

26 Jul 2026

Erin

clean place to stay

10/10

Exceptional

26 Jul 2026

ERIN

good place to stay

10/10

Exceptional

26 Jul 2026

Erin

the staff went above and beyond for my daughter who was in need of a place to stay because of a really bad situation. thank you all

8/10

Excellent

24 Jul 2026

KEITH A

Arrived very late. Desk clerk was very personable and helpful. Property was dated, but everything in the room functioned and was clean.

6/10

Pleasant

28 Jun 2026

Christy

This is your typical lower end motel. We were here for a parents thing and the Hampton in was 3x the price so we stayed here for just one night. If you are ok camping out and can handle one night of roughing it, the staff was very nice and helpful.

Friends_and_family Family

2/10

Poor

27 Jun 2026

Michaela

There were multiple dead bugs (varying in size from a few cm to a massive 2-inch suspected cockroach) in the room when we checked in. The towels were stained so we ended up buying some to use. We also had to buy flip flops so that we wouldn't touch the floor. There were cigarette burns on the comforter. The fridge was all rusted and with a frozen over freezer section.

Partner

6/10

Pleasant

23 Jun 2026

Melanie

Drawer handle was broken. As we were leaving, we saw a roach.

Family_with_children

6/10

Pleasant

07 Jun 2026

William

Need new sheets and covers

8/10

Excellent

27 May 2026

TERRY

Very comfortable bed and the room was clean

Self

10/10

Exceptional

29 Apr 2026

Janice

great place for the price

Self

6/10

Pleasant

27 Apr 2026

Paul

The room was clean and the bed was relatively comfortable, but the room smelled strongly enough of stale cigarette smoke that we actually bought Febreeze and sprayed everything down. Even after that, we had to wash everything fron our bags to get the smell out.
If you just need a place to stay for the night, and cost is a consideration, you probably won’t catch anything here, but you will want to be ready for the stale smells. A coat of paint and some new linens would make a world of difference.

Friends_and_family Family

10/10

Exceptional

26 Apr 2026

Rachel

Was comfortable and quiet.

Friends

4/10

Poor

17 Apr 2026

Andrea

Checked in here for a few hours (made reservations weeks prior) after a football game at the University. It looked okay from the outside. The older front desk lady could’ve been more welcoming at first but she ended up being okay. Room has a lot of potential to be nice, but it just needs some cleaners who care. We had a two queen room and one of the comforter toppers had a stain on it. Room smells old and like it’s been closed up. The mini fridge has some black stuff resembling mildew in it and you could see watered down juice inside the bottom on the fridge. I didn’t notice this until after I put my food in, w that ruined my meal. Laminate floors could use a good sweeping and mopping. The bathroom floor had dirt streaks. The bathroom walls by the toilet were literally dirty. We went across the street to get cleaning supplies and I sprayed some on the bathroom walls and the brown liquid ran down the wall. This place could be nice, but it’s cringy to say the least. I am disappointed because what Red Roof Inn used to be, this was nowhere close!

We bought towels and rags, disinfectant spray, and odor remover spray. Slept on top of the towels. Couldn’t push ourselves to shower. Woke up very early to leave to get away from this place. We would NEVER stay here again, even if it was free of charge!

Friends

10/10

Exceptional

14 Apr 2026

Robert

Staff was very friendly and accommodating. Room was ver clean and spacious. Enjoyed my stay!

Self

8/10

Excellent

26 Mar 2026

Andrea

I liked that the parking lot was well lit up. The room I was staying in was very close to the noisy street and the door had a crack in it between the door and the door jam that did not help with noise reduction. Other than that, it was a place to sleep that was clean and convenient to where I needed to be.

2/10

Poor

21 Mar 2026

Bryan

Young male working the desk was very rude

8/10

Excellent

07 Mar 2026

JOHN

Nothing fancy but rooms are clean and functional. The place is safe. There were a few minor issues with the room, but for the price , it was a great stay and we will be back next trip down there.

10/10

Exceptional

22 Feb 2026

Kenneth

It was spotless

Self

10/10

Exceptional

19 Feb 2026

Ernest

Yes, clean and newly remodeled
All handicap access. Wheelchair friendly. Comfy bed. The cable TV wasn't the greatest, but I usually just watch the news and go to sleep. No in room coffee. Coffee is availabe in the morning in the office. It's convenient to the JSU campus. Plenty of food nearby. Walmart is walking distance away.

Self

6/10

Pleasant

06 Feb 2026

Rhonda

Price was a little much for the room and no breakfast

Partner

4/10

Poor

03 Feb 2026

Amber

The fridge was filthy and I found a half smoked blunt in my trash can.

4/10

Poor

01 Feb 2026

Brandon

Check-in went great, room 321. Door was easy to open, but you needed muscle to close it. Sounds like that was a couple of rooms there. Originally thought the other guests were just being loud. One roll of toilet paper, luckily we were only there for two nights. I’m sure we couldn’t gotten more if we’d asked. The room stayed really warm, which was good since it was during a bad cold snap. The beds were rock hard, so worse two nights of sleep I’ve ever had. Lotion and soap were mixed up on the wall, so washed our hands with lotion a few times before we noticed. Water pressure was good, shower head was real low, so if you’re over 5’8 you’ll need to bend down to wash your hair. The front of the shampoo container kept falling off when you used it. Microwave was super loud using it, but did warm the food. Good price, but won’t be staying here again.

Leisure Family

10/10

Exceptional

21 Jan 2026

SERGIO

Clean

10/10

Exceptional

08 Jan 2026

Kenneth

Everything was neat and tidy

Self

10/10

Exceptional

29 Dec 2025

Roy

Very clean nice room

Leisure Partner

2/10

Poor

21 Dec 2025

Daniel

The nonsmoking room was obviously smoked in leaving all of our things smelling of smoke.

8/10

Excellent

06 Dec 2025

Leon

Coffee would have been nice. Room was great

Leisure Self

4/10

Poor

30 Nov 2025

Dan

From beginning to end this was not a good experience. We arrived and after an indifferent check-in process went to the two rooms and one of them had not been made up or cleaned. Called the front desk and he explained that he had to see it for himself and he came up inside. After some discussion he agreed to go get keys to another room. Although this room had been cleaned, there was staining on the walls and the comforter that looked a lot like blood. And there were for only one towel in the room. Front desk was very indifferent to the concerns

Friends_and_family Family

2/10

Poor

28 Nov 2025

Heather

Smoking room was almost impossible to breathe, no soap in the shower, very dirty room.

8/10

Excellent

23 Nov 2025

Juliet

Clean room

10/10

Exceptional

08 Nov 2025

Kenneth

Clean room

Friends_and_family Family

10/10

Exceptional

02 Nov 2025

Roy

Awesome 👌

Leisure Partner

4/10

Poor

28 Oct 2025

Tamila

The property advertises renovated. its an old motel that’s been painted and redone poorly. The tv didn’t work and it was dirty. The sheets and towels seemed clean.

Leisure Family

10/10

Exceptional

21 Oct 2025

Sarah

The room looked newly renovated and clean, the beds were comfortable. The shower water was perfect. The staff was so nice & helpful.The parking lot was safe and well managed. They were pet friendly and had a grassy area for them with provided potty bags. We definitely enjoyed our stay.

Friends_and_family Family

6/10

Pleasant

20 Oct 2025

Robert

Room review

Access and parking was safe and secure. Front desk was very responsive. Room lacked adequate maid service, no toilet paper in bathroom and towels not replaced daily.

Friends_and_family Friends

10/10

Exceptional

20 Oct 2025

Jodi

Clean, comfortable motel.

Clean room, comfortable bed, friendly staff. No frills hotel for a good price. Close enough to Talladega for race weekend.

Friends_and_family Family

6/10

Pleasant

19 Oct 2025

James

The floors were not swept and all counter surfaces were not wiped down.

Leisure Family

8/10

Excellent

19 Oct 2025

Ramon

Everything was great.

Leisure Friends

8/10

Excellent

19 Oct 2025

Yvonne

Decent

Pretty much clean room other than bathroom counter, was not cleaned. Vey sticky. Good parking, lots of good shops near by

Friends_and_family Family

8/10

Excellent

16 Oct 2025

PAT

Convenient to JSU football game

10/10

Exceptional

25 Sep 2025

Amanda

Exactly what I expected for price... some guests like to hang out outside windows/door but it is what it is. For price and all it's great. Staff was absolutely wonderful. Room and cleanliness can be improved but it won't be as affordable and it's above acceptable. Don't expect luxury at this price and it's perfect

Business_and_leisure Family_with_children

10/10

Exceptional

24 Sep 2025

Kenneth

Very nice and friendly staff. Kept the room nice and clean while i was gone during the day. No complaints!

Self

10/10

Exceptional

22 Sep 2025

Jennifer

Conveniently located for anyone visiting Jax State making it a practical choice for campus related trips. Clean room and friendly staff.

Friends_and_family Family

10/10

Exceptional

09 Sep 2025

Tony

Everything was great!

Leisure Self

4/10

Poor

06 Sep 2025

Ronald

Front desk staff friendly

Leisure Family

10/10

Exceptional

28 Aug 2025

CAROLINA

Perfect Located

2/10

Poor

23 Aug 2025

Sheree

My room floors was dirty along with the bathroom, sheets was all stained. I arrived after 6pm so it was too late and a hassle to get another room for my college move in day. So we went first thing at stores for cleaning supplies to clean a room that should be clean before a check in. I purchased bedding to cover my beds. Can you believe that! I purchased cleaning supplies and bedding. I made a complaint to the front desk thev lady at the desk was nice and only gave me towels to cover the floor then said the manager will contact me. the second day there was a party from some men living there, I believe they are labour workers. My complaint would have gone to thevdesk worker but the male front desk worker was among the men who was making the disruption. He was actually apart of the drunking and loud talking. On my check out the same lady who gave the stack of towels was there for my check out I told her of my experience and complaints she told me the manger will call me immediately after she sends the email advising of the complaint. Well Its 6 days now. No call! I so far heard nothing from a place that was dirty and very unsafe. My experience there was awful! Do not ever get a room there!! I would like to see some better response and actions from redroof forbthis location. This location is one step from a drug infested hotel on a main outlet to locations. Thank god we had to be out of tge room during the day during college check in.!!!!!!!

Business Pet

2/10

Poor

16 Aug 2025

Myrna

You get what you pay for. And that’s all I am going to say about that.

Business Self

6/10

Pleasant

19 Jul 2025

Elizabeth

I didn't like the bathtub. There was hair in the bathtub and after I cleaned it up I turned the water on and the water backed up to 2 - 3 inches in the tub. I wasn't happy.

Leisure Family

8/10

Excellent

12 Jul 2025

Loranna

Had kitchen floor redone so stayed while renovations

Friends_and_family Family

10/10

Exceptional

10 Jul 2025

Ehren

Had a nice clean room to stay in while traveling.

Business_and_leisure Pet

6/10

Pleasant

22 Jun 2025

Timothy

Great for the price

10/10

Exceptional

22 Jun 2025

Timothy

It’s a budget friendly hotel and is great for the price. The staff were all friendly and helpful.

Leisure Family

8/10

Excellent

17 Jun 2025

Samuel

People were smoking right outside our room door and we could smell it inside

Leisure Family

10/10

Exceptional

20 May 2025

Matthew

Staff were very responsive and great to be with. Didn't hear any noise.

6/10

Pleasant

17 May 2025

Tifani

We loved the room but we asked for a smoking room and booked one but we didn't receive it.

Partner

10/10

Exceptional

02 May 2025

Rebecca

Everything was great. Reception lady was very kind and professional

8/10

Excellent

02 May 2025

Eric

Nice cozy hotel. staff was wonderful

Friends_and_family Family

10/10

Exceptional

29 Apr 2025

dana

The front desk clerk was so friendly and helpful with driving directions.

Leisure Family

8/10

Excellent

28 Apr 2025

Gail

Talladega race weekend

Nancy at the front desk was so friendly and helpful and also our housekeeper was so helpful and made sure that we had everything we need went above and beyond friendly.

Partner

4/10

Poor

27 Apr 2025

Verified traveler

Stay somewhere else

Sorry, but I would maybe only stay here as a last resort, and that's a big maybe. While the employees seemed nice enough, that's about where it stops. Starting with the neighbors, people, please have a little common courtesy and decency and realize other people are in the world and some are in need of sleep and don't want to hear your music or talking. Now to the room, if there was any room available close by we would have taken it. At first glance, it seemed nice, but the bathroom had a sewer smell and the toilet somehow seemed \"lopsided\" or something. Then we noticed everything seemed clean but the floor which was still dirty and there was a live roach and a dead one under the sink area. Then on top of that, the TV wouldn't work. I called the front desk and they said it would be next week before it might be fixed. Also, the front door wasn't closing all the way, so there was gaps all along the frame. There were also light coffee stains on the sheets. So needless to say I wouldn't come back there. The only reason I give it a poor review instead of a terrible one is the front desk employees

Friends_and_family Family

8/10

Excellent

27 Apr 2025

Trina

Great for a one nighter

Stayed the night before Talladega race. Was comfortable lots of shops around us. It’s clean. Bathroom needs some updates but would stay again!

Friends_and_family Family

10/10

Exceptional

26 Apr 2025

Roger

Could have a little more lighting.

Leisure Partner

10/10

Exceptional

26 Mar 2025

nadine

Staff at front desk was very welcoming.

Leisure

10/10

Exceptional

22 Feb 2025

Adam

Staff were very nice and our room was clean. Our room was next to the main road so the traffic noise was loud. Other than that everything was nice.

Leisure Family

8/10

Excellent

16 Feb 2025

Carrie

Close to where I needed to be.

Business Family

10/10

Exceptional

08 Feb 2025

Kristina

Loved the shower. Very pleasant stay.

Leisure Partner

10/10

Exceptional

09 Jan 2025

Alicia

Everything

Business_and_leisure Self

10/10

Exceptional

30 Dec 2024

April

Very convenient to work.

Business Family

8/10

Excellent

07 Dec 2024

Elizabeth

.

8/10

Excellent

07 Dec 2024

Sandra

Room sheets looked dingy and not clean and fresh. Need an upgrade
Shower title dingy looking. Other than tjat it was ok

Leisure

6/10

Pleasant

02 Dec 2024

Deborah

The parking lot was so small the parking spaces were hard to park beside a car because not enough room to exit car. We got 4 rooms and the only one that was clean was the one on the bottom. The other 3 were 2nd floor and each one had issues. Remote was wrong one so the desk person took it and didn't have the correct one. Old food in microwave. Food left in freezer. Hair all over clean towels. No plate in microwave. No toilet paper. We expected better for rooms that cost almost 100 a night. We were there to visit family in a town close by that had no hotels so it would have been perfect to start using this hotel that is closest to them. But not now.

Leisure Family_with_children

4/10

Poor

01 Dec 2024

Viktoria

They let us check in early.

Leisure Family

8/10

Excellent

30 Nov 2024

Maliyah

The shower heads where a little shorter than us and we had issues with using it.

Leisure Partner

10/10

Exceptional

25 Nov 2024

Amanda

My only critique is the shower head is too low for the depth of the shower. Also there was trash under one of the beds.

Leisure Family_with_children

10/10

Exceptional

25 Oct 2024

debra

Great value

Arrived late but check in was easy, and the young lady at the front desk was very polite friendly and helpful. Safe area and quiet. Great value for the money.

Partner

6/10

Pleasant

24 Oct 2024

Samuel

It was not my first choice but with race week, it was available for a Jax State Campy son was attending . The bathroom was a little dirty, not horrible but my wife would have been grossed out over it. The bed was rattling and squeaky. I would say overall 3.5 out of 5. It suited my son and my needs but like I said if not race week, we would have stayed elsewhere.

Leisure

10/10

Exceptional

10 Oct 2024

April

Clean safe rooms and area

Leisure Family

6/10

Pleasant

10 Oct 2024

Melanie

Staff was friendly. Check in was easy. Location is convenient. However, I requested a non-smoking room and it was very clearly a smoking room. Trash still lying around on the floor. Drink bottles and previous peoples room keys still on the desk.

Leisure Family

10/10

Exceptional

08 Oct 2024

della

Clean room..only fall back no coffee in the room. We brought instant coffee with us

10/10

Exceptional

07 Oct 2024

James

Race trip

Very nice, clean room.

Friends_and_family Friends

10/10

Exceptional

03 Oct 2024

Danielle

Everything was perfect

Leisure Partner

10/10

Exceptional

26 Sep 2024

Christi

Nice rooms, clean and comfortable. Staff very friendly. Location is close to campus and very convenient.

Business_and_leisure Family

6/10

Pleasant

15 Sep 2024

Josh

Older hotel with updated/renovated rooms. Rooms were nice, but smelled like an old hotel.

Business Self

8/10

Excellent

23 Aug 2024

Rebekah

Couldn’t use Xbox but it was very nice and cozy

8/10

Excellent

14 Aug 2024

Melanie

Staff was helpful and friendly.

Leisure Family

8/10

Excellent

15 Jul 2024

Patricia

The location was very convenient for my needs. I liked that it was not multiple levels and I didn’t have to go thru the lobby to get to my car. I liked that I could park my car in front of my room. I did not like that the door to room 222 did not have a seal around the right (opening side) of door, not only could feel wind thru the one eighth inch crack (or more) but worried about the bugs that could get thru and also concerned how easy someone could break thru the door! The room was moderately clean and appealing. Would probably stay there again if the doors were sealed.

Leisure Self

6/10

Pleasant

30 Jun 2024

banana

Dear Management Team,

I wanted to share some feedback from my recent stay at the Red Roof Inn. Overall, I found the staff to be friendly and helpful, and I appreciated the level of service they provided during my visit.

However, I noticed that the bedding and linens in the rooms could benefit from closer inspection and possibly replacement due to stains. It would enhance the overall guest experience if the linens were kept clean and free from any visible marks or blemishes.

Additionally, I would like to suggest creating a designated area for guests to sit and visit in the unused turf area. Providing a comfortable and inviting space for guests to relax and socialize could help deter guests from sitting in lawn chairs outside their rooms, thereby improving the aesthetics of the property.

I believe that these small adjustments could further elevate the guest experience and contribute to creating a more welcoming and enjoyable environment for all visitors. Thank you for considering these suggestions, and I look forward to the possibility of returning to your establishment in the future.

Warm regards,
Thankful Guest

Business_and_leisure Family_with_children

4/10

Poor

28 Jun 2024

Alexis

It was okay for a few hour of sleep which is what we needed. I didn't care that there was a little hair in the tub. There was no soap in the dispensaries, I would suggest them stocking next time.

Business Family

4/10

Poor

28 Jun 2024

Spring Hardesty

For a property that has been \"recently\" renovated it shouldn't as dirty as it was. Had to get a different room, since the first one had a rather large bug on the floor as you walk in. Second room, blood stains on covers, molding around tub badly discolored as well as coming apart.

Leisure Family

6/10

Pleasant

28 Jun 2024

Bobby

The staff was fantastic. The room was just okay for the price. Stains on the sheets and a stain on the chair. I could easily hear everything happening outside. Overall for the price it was acceptable.

Business Self

8/10

Excellent

17 Jun 2024

Shawanda

We had a room that had two queen beds in it. The only problem with it was the bathroom the shower head was very very low. So you had to stoop down to have water run over you other than that pretty good place to stay.

Business

10/10

Exceptional

29 May 2024

Arnold

2 years in a row staying on this property for the yearly Cheaha event. Clean and closed to everything. The front desk are friendly l.

Leisure Partner

10/10

Exceptional

22 May 2024

mike

Nice hotel and reasonable quiet with easy parking.