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Progreso Beach Hotel

Merida - Yucatan · Mexico

Calle 21 No. 150 Y 66 Y 68, CentroView location

7.6/10Very good296 Reviews
Cleanliness8.0/108.0
Service7.6/107.6
Comfort7.6/107.6
Condition7.6/107.6
Neighborhood8.0/108.0
Amenities7.2/107.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Progreso Beach Hotel

The Progreso Beach Hotel, located by the sea in Progreso, offers convenient access to both the beach and the Meteorite Museum. Enjoy amenities such as an outdoor pool, terrace, complimentary Wi-Fi, and room service (limited hours).

The hotel also provides tour/ticket assistance, a picnic area, a 24-hour front desk, luggage storage, and laundry facilities. Each of the 51 guestrooms features cable TV, a private bathroom with complimentary toiletries and a hairdryer, a desk, and daily housekeeping. Irons/ironing boards are available upon request.

The hotel is a short drive from Progreso Pier, the Ecological Reserve Corchito, and is about 30 miles from Mérida International Airport (MID).

Read more about this hotelShow less

With a stay at Progreso Beach Hotel in Progreso (Boulevard Turístico Malecón), you'll be within a 5-minute drive of Progreso Beach and Meteorite Museum. This hotel is 19 mi (30.5 km) from Paseo de Montejo and 17.8 mi (28.6 km) from U.S. Consulate General Mérida.

Make yourself at home in one of the 51 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include desks, housekeeping is provided daily, and irons/ironing boards can be requested. null

Popular amenities

Free WiFi
Concierge
Entertainment
Non-smoking
Childcare

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Beach nearby No rollaway/extra beds available No cribs (infant beds) available No elevators Professional property host/manager Pets not allowed

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Up to 2 children 10 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • A late check-out fee will be charged

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Meteorite Museum 0.1 km / 0.1 mi
Progreso Lighthouse 0.9 km / 0.6 mi
Progreso Pier 1 km / 0.6 mi
Malecon Internacional de Progreso 1.2 km / 0.8 mi
Progreso Beach 1.8 km / 1.1 mi
Progreso Letters 1.9 km / 1.2 mi
The Ecological Reserve Corchito 2.3 km / 1.4 mi
My MarketPlace 9.3 km / 5.8 mi
Chelem Park 12.1 km / 7.5 mi
Playa Uaymitun 13.2 km / 8.2 mi
GNP Insurance Forum 23.3 km / 14.5 mi
Dzibilchantun National Park 26.3 km / 16.3 mi
Dzibilchaltun Ruins 26.7 km / 16.6 mi
Museo del Pueblo Maya de Dzibilchaltún 26.8 km / 16.6 mi
Yucatán Golf Club 27.4 km / 17 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 51
  • hotel
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Laundry service
  • Terrace
  • Luggage room
  • Restaurant
  • Outdoor freshwater pool: 1
  • Children’s swimming area
Show 2 more facilities & services
  • Picnic
  • Minimum check-in age: 18
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE PREMIUM WITH VIEWSSUITE • PREMIUM WITH VIEWSSUI.PI-WV

    Photos are not available for this room type.

    Progreso Beach Hotel

    SUITE PREMIUM WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    PREMIUM WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.PI-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Progreso Beach Hotel

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM TWO DOUBLE BEDSFAMILY ROOM • TWO DOUBLE BEDSFAM.2D

    Photos are not available for this room type.

    Progreso Beach Hotel

    FAMILY ROOM TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE WITH VIEWSJUNIOR SUITE • WITH VIEWSJSU.WV

    Photos are not available for this room type.

    Progreso Beach Hotel

    JUNIOR SUITE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Progreso Beach Hotel

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE COMFORTDOUBLE • COMFORTDBL.OM

    Photos are not available for this room type.

    Progreso Beach Hotel

    DOUBLE COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT CLASSIC DOUBLE BEDAPARTMENT • CLASSIC DOUBLE BEDAPT.AS-DB

    Photos are not available for this room type.

    Progreso Beach Hotel

    APARTMENT CLASSIC DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    CLASSIC DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.AS-DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH VIEWSQUADRUPLE • WITH VIEWSQUA.WV

    Photos are not available for this room type.

    Progreso Beach Hotel

    QUADRUPLE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE BASICDOUBLE • BASICDBL.Z1

    Photos are not available for this room type.

    Progreso Beach Hotel

    DOUBLE BASIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    BASIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.Z1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Progreso Beach Hotel

7.6
Very good
296 Reviews
Cleanliness
8.0 /10
Service
7.6 /10
Comfort
7.6 /10
Condition
7.6 /10
Neighborhood
8.0 /10
Amenities
7.2 /10
100 reviews shown
10/10
Exceptional
21 Jul 2026
james
Just a great clean room with pool and great location. Super clean and the people are super nice
Self
6/10
Pleasant
13 Jul 2026
ERIKA FRIDA SALINAS
Muy agradables las Junior Suites , amplias, el lugar muy bien ubicado caminando à la playa y zona para caminar y buscar un club de playa à una cuadra ( corta )
Lo malo: Fuimos en temporada de mundial y el gobierno les quitó la luz y el servicio de cable, algo así nos explicaron , nos ofrecían cambiar de habitación pero el clima no funcionaba.
No recomiendo la Junior Suite de abajo, tiene una mesa en una ventana para los huespedes del hotel y no hay privacidad.
El personal solo 4!! Personas amables el resto las ves sentadas en su celular no apoyaron ni para quitar una cubeta estorbando en el estacionamiento.
ASÍ QUE LA PASANOS BIEN SIN CABLE PARA VER ALGO EN LA NOCHE O NOTICIAS EN LA MAÑANA . Y no fue posible hacer Home office - Sin Restaurante y estaba desayuno incluido.
Partner
10/10
Exceptional
03 Jul 2026
Maria
Loved the atmosphere
Love the walks down the malecón
Partner
4/10
Poor
07 Mar 2026
Andre
Balcony view was satisfactory
6/10
Pleasant
09 Feb 2026
heidi
Hotel was well located but was not told it would be under renovation Disappointing to say the least Noise early until late
Leisure Family
6/10
Pleasant
18 Jan 2026
sarah
It was good until this had to leave early byt the front staff guy stop us literally almost made me miss my flight to check the room, wasnt right was so every didn't appreciate that unnecessary time keep us locked in
Leisure Partner
8/10
Excellent
03 Oct 2025
Eduardo
Nice Hotel with good prices. Really close to the beach. Bars and restaurants nearby.
Self
2/10
Poor
12 Sep 2025
Luis
We arrived at the hotel early and they did allow us to park the vehicle in one of the 4 parking spots that the hotel provides. They did not allow us to check in early. At 3 when we did get checked in, the first room had a host of problems including doors that didn't lock, ceiling fans that only worked on high speed, a refrigerator that didn't work and the list goes on. We had to fight the front staff to get moved to a different room, because they kept telling us once you have entered a room, it is yours. We finally got moved to a second room after approximately 30 minutes of arguing with the staff. The second room was on the 3rd floor with no elevators. There was no supplies in the kitchen, but we were greeted by one of Mexico's finest cockroaches. Around 9:30 p.m. they showed up with 2 plates, 2 bowls and 2 coffee cups, no silverware. There is not a coffee maker, stove or anything else in the kitchen, so no idea why they bothered. Would recommend staying anywhere else besides here.
Leisure Family
2/10
Poor
02 Jul 2025
Mauricio
Rented a Studio, Only Thing available a refrigerator Not a single Silverware or even napkins in the kitchen,Asked for a shower towel they wanted to charge me 150 pesos for a towel Ridiculous,Ac Wasn't working at all, And Pool Closes Way to early 8pm Never Again Staying in this Hotel.
Leisure Family_with_children
6/10
Pleasant
01 Jul 2025
jacqueline
Room was good , close to boardwalk location is good
Leisure Family
10/10
Exceptional
13 May 2025
Lazaro
nice place
10/10
Exceptional
12 May 2025
Luz
Muy bonito hotel cerca de todos los servicios y del malecón. Volvería a seleccionarlo sin dudarlo.
Leisure Partner
10/10
Exceptional
03 May 2025
Nate
We really enjoyed our stay here. The rooms were clean, beds comfortable, nice pool, and amazing location! Also all of the staff was incredibly friendly! We will definitely be back!
Leisure Partner
8/10
Excellent
11 Mar 2025
Sky Kerri Allison
Great stay at this hotel.
It is one block from the beach and right beside an OXXO that has great coffee for $27pesos
The hotel staff were all very friendly.
My room included a large refrigerator but no other kitchen appliances. This property is a block from the malecón and walking distance to a local market/food court and the Chedraui
Would highly recommend.
Leisure Self
4/10
Poor
07 Mar 2025
Maria del
The toilet did not flush correctly and the Clorox smell in the room was very bad.
4/10
Poor
05 Mar 2025
Shirley
I asked for 1 night refund and was told to speak with Expedia by property Management named Cielo. When asked she said I had to speak with Expedia.
Then Cielo claimed I ruined her sheets with a red stain I didn’t
She told me she wanted 250 prsos to clean the sheets and then she would submit my request to Expedia!
Staff at the desk were unfriendly and not accommodating.
Cockroaches iin my room I have photos…
No restaurant or laundry as advertised on the Expedia site.
Never did get my refund!
I stayed for a month would not recommend booking with Rxpedia or staying in this hotel.
They are liars.
Leisure
4/10
Poor
08 Feb 2025
Judy
The property is close to the malecón whoch is great for activities & eating.
The suite we booked online said “kitchenette”, but only had a good size fridge & a kitchen sink but no stove, microwave, toaster oven, coffee maker & not a single dish, cup, glass or utensil available & hard wood chairs to sit on. We could not get any English on the tv & staff did not help when asked. Cleaning staff were great!!
Leisure Partner
6/10
Pleasant
01 Feb 2025
Lisset Ivonne
The staff is rude and they overcharge you for any stain in towels or bedsheets
Leisure Family
8/10
Excellent
28 Jan 2025
lynn
Close to beach, everything you’ll need. Does not have beach view, or restaurant or bar that’s open. We had a junior suite, very spacious with patio but only a table, chairs and futon in kitchen/dining. Nothing is suppled in kitchen so not very useful that way (only a fridge, counter, sink). Otherwise staff was nice and bed was comfy.
Leisure Friends
8/10
Excellent
17 Jan 2025
Emma

Good budget option

A solid choice for “budget” accommodation in Progreso. Everything is expensive in Progreso. Decent location, quiet at night.

Rooms are clean, plain, comfy beds, tv if you want it. New efficient aircon & a ceiling fan. One of the best wifi services we’ve had anywhere. Nice, small pool although we didn’t use it, no loungers. Daily housekeeping.

Bathroom could do with an upgrade: Luke warm water, tap in the sink a bit useless, rusty shower curtain.

Please provide a water cooler so we don’t keep buying single use plastic bottles!

Partner
10/10
Exceptional
14 Dec 2024
Eugenia
I enjoyed my stay with Progreso Beach Hotel. The staff was friendly and accommodating. I brought food, thinking there was a fridge/micro, but was none. I gave away my food, no worries....i enjoyed myself and will book again in the future.
Leisure Self
10/10
Exceptional
10 Dec 2024
Lisa

Will stay again

Very clean and fresh. Super comfortable hard mattress. Patio door to the balcony was hard to close and I struggled, but i also forgot to mention on checkout.
10/10
Exceptional
17 Oct 2024
Kenny
Great Stay
Leisure Family_with_children
10/10
Exceptional
17 Oct 2024
Kenny
Great Place To Stay if you want quiet and near the beach
Leisure Family_with_children
10/10
Exceptional
29 Jul 2024
Marialina
El estacionamiento está muy seguro, tiene rejas y vigilante. El hotel está bien ubicado, pudimos pasear por todo el malecón a pie, tiene muchos locales cerca, una cafetería y un oxxo casi enfrente. La Jr suite se nos hizo muy grande en el buen sentido, es casi un mini departamento. La atención muy bien y el lugar limpio y con todos los servicios
Leisure Partner
6/10
Pleasant
08 Jul 2024
Louis
It was okay for 1 night. Like the other reviews said, the bed was very hard!
Leisure Partner
10/10
Exceptional
29 Feb 2024
Jeff

Nice simple hotel.

The hotel is a very good mexican hotel. I was on the main floor and it was very quiet thw pool is great to cool off at the end of the day. The seak staff were very helpful and i will definitely stay here again.
Business
2/10
Poor
22 Feb 2024
Robert
What to say, firstly staff on arrival were excellent, could not be better. A one star rating for following reasons. Door to room has no deadbolt, only a house passage lock, I opened it without key to show wife how bad it was. No glasses in the suite, yes suite, when I asked for two the answer was no. The shower drain sounds like running water whenever, I assume suite above, flushed. The bathroom smelt every time someone in suite above flushed. The window in bathroom has no screen so dare not leave it open for bugs. The window from hall into room did not have a functioning lock, not that it mattered as door to room didn’t either. One small, thin blanket that might actually have been a table cloth. We were cold at night. The pigeons nesting/living beside bedroom window were noisy, noise, noisy. Even in the night. This was not a hotel I would recommend to anyone who wants to sleep or leave belongings in while out of room. There is more but that should do.
Leisure Family
10/10
Exceptional
02 Jan 2024
Edwin

Nice, inexpensive hotel near the beach

The location of this hotel is great, one block away from the beach, across the street from the Meteorite museum, and half a block from a 24/7 convenience store. The hotel is perfect for a short vacation where you are looking for value for your money. The parking at the rear of the hotel is small but convenient. Beware that there is no food offered at all.
Friends_and_family Family
10/10
Exceptional
22 Sep 2023
Gerald
Great location
10/10
Exceptional
11 Jul 2023
marin
would visit again !
4/10
Poor
04 Jun 2023
Jose
nice place to stay clean and quite, I dislike that wifi was harly works there not easy access to it, other concern was bed was hard to get your sleep too uncomfortable other then that everything work for us. easy access to the beach local stores.
Leisure Partner
8/10
Excellent
04 May 2023
Fiona
Kitchen was only a fridge and sink. V. Noisy, bar is half block away, so music until early hours. No restaurant or gift store, which was advertised as an amenity.
It was however clean, inexpensive, and convenient to el centro.and beach.
Business_and_leisure Self
2/10
Poor
26 Apr 2023
DIANE
The property was really outdated. Beds hard. No pictures on the walls in the room even. Full size fridge but rusted out. Photos of the room the staff admitted are years old. No oceanview rooms since the museum was built across the street. Just don’t go. And my standards aren’t high
Business_and_leisure Self
10/10
Exceptional
27 Dec 2022
jeff
Good clean rooms. Hotel is close to the beach. Property is well kept up and pretty.
Leisure Self
4/10
Poor
21 Nov 2022
Constance
The only plus is it’s across the street from the beach & beach front restaurants.
The doors do not lock from inside so any staff with a key can enter your room at anytime, the balcony did not lock and is climbable. The living room area has no TV, the refrigerator is old & rusty, the sink had rust. The front desk guy was extremely rude. The parking garage they lock you in so you cannot move freely you have to wait for someone to unlock the padlocked gate to get in & out. The pool was not clean.This was only time in the Merida area that I did not feel safe at all. We didn’t stay the night. We decided to leave after dinner & went back to our house.
Leisure Family
8/10
Excellent
06 May 2022
Heather
If you only need a place to sleep this place is great , location is perfect and quiet , the place is a little run down it needs some maintenance, water leaks and some problems with the tv but besides that is a good place , it has AC and comfortable beds, it does not offer transfer from the airport and they do not have breakfast like it says on Expedia so just keep that on mind. Great costumer service and helpful staff .
Leisure Partner
6/10
Pleasant
07 Apr 2022
Albert
For the price, the property was OK, but there was a lot of noise at night, at times there was no hot water and the air conditioning wasn’t the greatest.
However, the staff was exceptional and provided us with great customer service.
Leisure Partner
10/10
Exceptional
19 Nov 2021
Richard
Good location near beach and restaurants
Leisure
6/10
Pleasant
24 Oct 2019
Me
This property is pretty run down. Staff was very nice. Bed was hard, You basically get what you paid for
Leisure Self
8/10
Excellent
28 Aug 2019
Verified traveler
Subtitles (words on tv screen )deaf closed captioning English.
Leisure Family
10/10
Exceptional
22 May 2019
Verified traveler
This is a great economical hotel located right on the main avenue on the beach. Close to everything.
Very clean and the AC was great. Very comfortable.
Great choice!
Leisure Friends
4/10
Poor
13 Mar 2019
Verified traveler
In my opinion, this property should not be represented by Expedia as it far from what a Canadian or American would deem even sufficient. This property is very old and although they have renovated (improved greatly) some of the rooms, apparently the ones they give to Expedia customers are not. We were supposed to have two ocean-view 1-bedroom suites with king bed, kitchenette and an extra cot for a child in each room. You cannot imagine how disappointed we were to be advised by he reception upon arrival that they do not have any cots for the children and then to find out that the 'kitchenette' consisted of a fridge and a sink (no dishes, cutlery, pans, stove or microwave). Further, the bed in our room was made of cement with a thin mattress on top, and none of the couches were big enough for even a child to sleep on. After a great deal of begging and pressure, they changed the mattress in our room, brought us a 2-burner hotplate, 1 pot, 1 pan, and a few dishes and cutlery. However, in order to accommodate the 2 children, our friends (who had the second room) had to move to another room (that was not ocean-view as we had paid for) which had 1 double and 1 single bed, and a couch big enough for the second child to sleep on. The staff was not happy to move them to this new room because it had been 'renovated' (and thus was considerably nicer) and so was 'more expensive' (despite not being ocean-view) and was not an 'Expedia' room.
Leisure Family_with_children
6/10
Pleasant
21 Jan 2019
Verified traveler
Nice view of the water. Close to OXXO to get bottled water. Good TV selections in Spanish and English. A short walk to the boardwalk with restaurants and shops. It's in process of renovation, so some nice and some old or under construction.
Leisure Family
6/10
Pleasant
06 Jan 2019
Janice

Not worth the cost savings

This is really a budet hotel. We went down to spend days with friends who had traveled in from the U.S. The room, a junior suite, had only 2 towels, no glasses or cups anywhere. I had to go down to the desk to ask for cups. Tha air conditioning in the bedroom was moderately cool, and there were no fans anywhere, no bedside lamps either. Just one flourescent light in the middle of each room. We won't go back...
Friends
8/10
Excellent
31 Dec 2018
Bill C.

Great people Night clerk spoke good English

Property was under renovation however did not affect our stay. Just steps to beach and OXXO right across the street for small purchases and late night snacks.
2/10
Poor
16 Dec 2018
George

There has to be beter for this price in Progresso

The hotel was under construction so there was plaster etc all over. The desk clerk, Issac, told us we could get an ocean view for 320 pesos extra so we took it. After they charged my credit card he told us the air conditioner was out in the room so we would have to go back to the original room. We said fine, just remove the extra 320 pesos. He said he didn't know how. The manager came by and told him not to refund the money. After I had a fit Issac said if he gives us the refund this boss was going to take it out of his pay. Whether this was true or not, anytime a hotel does this kind of business I think it is best to avoid at all costs. We got the refund.
We booked a room with a view of the courtyard. Our view was of a cement wall. The bed was as hard as rock. There were no electrical outlets to plug in the laptop or recharge the phones unless you unplugged the lamp. There were no outlets in the bathroom at all.
However, the location is great.
Partner
2/10
Poor
05 Dec 2018
Verified traveler
This property shouldn’t be available through Expedia. This is worse than a hostel. So bad. I left immediately in the morning and happily rented a place in Mérida and Took ubers to Profresso. It’s So bad I Didn’t sleep under the covers and put a table up against the door for safety. Toilets broken, tv didn’t work, everything was aweful. Just don’t stay here.
Friends_and_family Family
6/10
Pleasant
05 Dec 2018
Catherine

Great people but under renovation

The hotel was under renovation, which was not explained to us before we got there by hotels.ca. Lots of banging and the smell of solvents and other chemicals made it impossible to use the pool area.... or hang out at all during the day. The staff were lovely and helpful, especially Isaac, who spoke very good English.
Friends
8/10
Excellent
14 Nov 2018
Verified traveler
The hotel is under going Reno’s and will be very nice when it’s finished. The staff is friendly especially Isaac who has much more English than we had Spanish, also our cleaning lady Marie tried very hard to understand us and kept room clean. The kitchen was very ill equipped. Nothing was stocked and we had to buy a few things on our own like dish soap and dish clothes knife can opener but overall we enjoyed our stay. It is close to the beach just across the little park. Every morning, mon-fri at 7:00 in the morning and again at six in evening they have free Zumba in the park, what a hoot, loved it thumbs up
8/10
Excellent
05 Nov 2018
Bonita

Cute town.

The hotel is ok, they are remodeling and the workers start early. The hotel parking was full doo we had to park the car 2 blocks away during this busy time. The location is great. A couple of upgrades to their rooms and this place would be special.
Friends
8/10
Excellent
29 Sep 2018
Bradley
Across the street from the beach. Restaurants walkable.safe area. No problems. Staff great.
6/10
Pleasant
16 Sep 2018
Allen
Very welcoming from the start and made check in easy and any questions were answered as best we could with an excellent desk clerk with a combination of our broken Spanish and their broken English. Continuous problems with wifi signal reliability (which was important as we were trying to conduct some important business). Our rooms' A/C unit malfunctioned and we were given a different room but smaller. Lower floor renovations started after the 3rd day we were there and made lounging at pool or in our room very noisy. A less than pleasant experience but the staff were very friendly and understanding when we decided to check out early. One major plus was the beach front location was within easy walking distance to great restaurants, sun, surf and street vendors to add lots to do
6/10
Pleasant
05 Sep 2018
Frederick

Not the Ritz but OK for the Money!

Staff is friendly. Issac was very helpful. After checking in to my 3rd floor walk-up \"courtyard\" room (with a view of a stucco wall 10' away) I discovered the AC did not work. Issac put me in a 4th floor room that was adequate. Next day he moved me to a 2nd floor pool room which was much better. No room service the next day...seems that you have to leave your key and request that. Got room service the next day and the rest of the stay was fine. Pool is nice and the location is good but not directly overlooking the beach. To be honest I have stayed there before and always found it adequate. Plenty of secure parking and the water is hot with pretty good pressure...not that common in Progreso. We are staying there again for a week at the end of the month so it can't be all bad. It's not the Ritz but it's well located and clean and the staff are nice. Breakfast is available for a nominal sum also. Didn't partake because I don't eat breakfast.
2/10
Poor
03 Aug 2018
Verified traveler
Problems withe a/c and water . The shower was not working
4/10
Poor
24 Jan 2018
Verified traveler
Very basic hotel. Close to restaurants but no taxis available. Staff isn’t the most helpful when asking questions.
2/10
Poor
08 Jan 2018
Horacio

Worst Experience Ever

During our stay we have experienced terrible things:

a. Upon returning from Merida at 1 AM we surprisingly found out that a padlock was placed on the main door and we were locked out. Nobody informed us of having to return at a certain time. NOBODY was at the reception. We had to call the police for assistance, after 3 minutes of ringing the door bell and calling the office a sleepy security guard showed up to open up the door. Needless to say even the police was shocked to see that the main exit door was locked preventing other people from evacuating the hotel in the event of an emergency.

b. The water was cutoff completely 3 times during our stay. A faulty water pump was their answer

c. No lamp was provided on the night table

d. Blankets extremely short and cover only half your body
8/10
Excellent
19 Jun 2017
Remigio

Summer trip

Amazing. Really nice
Partner
8/10
Excellent
05 Aug 2026
Fernando
En general muy bien, solo nos hicieron esperar demasiado para el check-in
6/10
Pleasant
02 Aug 2026
Cesilia
Inflexible para el check out
4/10
Poor
27 Jul 2026
Guadalupe
Las colchones estaban duros el piso mojado después de bañarte el agua se salía del baño el personal todo el tiempo de mal humor
8/10
Excellent
26 Jul 2026
Lucero del Carmen
Muy bien ubicado, enfrente del Museo del Meteorito....
Hay a media cuadra un Oxxo....nosotros rentamos un apartamento de dos habitaciones y tenía Refri y cocineta...
Te dan toallas, jabón, shampoo y papel sanitario.
6/10
Pleasant
22 Jul 2026
Laura Erika
Buen dia
la television solo se escuchaba no tenia imagen, el aire acondicionado no se cerraba la rejilla, solo ponen un sobre de shampoo para 4 personas
8/10
Excellent
18 Jul 2026
ricardo
El hotel es de mediano nivel, está muy bien para el precio y ubicación. Lo recomiendo para un hospedaje en el que solo busques dormir en el hotel y todo el tiempo estar fuera.
Las instalaciones, el cuarto y la piscina no son para pasar el día a mi parecer. Son suficientes solo para llegar y descansar.
Algo que hizo falta fue un minirefri. Eso hubiera cambiado nuestra estancia, así como el jabón corporal de mala calidad y shampoo. Tampoco ofrecen crema corporal
E
Partner
10/10
Exceptional
30 Jun 2026
ALAN HUMBERTO MARTIN
Alberca limpia pero pequeña, ideal para amigos y familiares
Family
10/10
Exceptional
29 Jun 2026
Zazil S
Una agradable opcion para un viaje en familia, considerar que las suits y habs familiares se encuentran en el 3er piso y no cuentan con elevador. El espacio en el estacionamiento es reducido, pero se encuentra a unos pasos del mar.
Family
10/10
Exceptional
14 Jun 2026
Maria
Me gustó su ubicación , habitación espaciosa,
Self
10/10
Exceptional
18 May 2026
Luis A
Buen hotel en buena ubicación
Partner
10/10
Exceptional
29 Mar 2026
Leticia
No hay vista a la playa, la alberca se ve bien, no tuve tiempo de usarla
Partner
10/10
Exceptional
16 Feb 2026
Angel
Bien
10/10
Exceptional
08 Feb 2026
Carmen Delia
Habitacion limpia y cómoda. Personal amable. Excelente ubicación.
Leisure
6/10
Pleasant
06 Feb 2026
Rosa Isela
Si
El perzonal turno vespergino no mucho
Buscan detalles como manchas de jugo o refresco en las savanas para cobrarte extras
10/10
Exceptional
24 Jan 2026
Nicolas
El personal es bastante amable y te informa muy bien con respecto a las condiciones de la habitación
Leisure Partner
10/10
Exceptional
30 Nov 2025
Carlos alberto
Muy bueno
Leisure Family
8/10
Excellent
14 Nov 2025
Axel
El hotel se encontraba en remodelación pero la plataforma no aviso de ninguna manera.
Se encuentra justo a una calle de la playa, lo que hace conveniente que, para llegar a la playa, solo tengas que cruzar la calle.
Tiene estacionamiento pero solo pocos lugares.
Las habitaciones se encuentran en buen estado y la limpieza fué buena.
Leisure Partner
10/10
Exceptional
18 Oct 2025
gregorio
Todo fue exelente
10/10
Exceptional
29 Sep 2025
Kevin
Super cómoda y muy cerca del mar
10/10
Exceptional
28 Sep 2025
Eduardo
Me encantó el servicio y la habitación, lo único faltaría un microondas para calentar algo o similar
Leisure Partner
2/10
Poor
21 Sep 2025
Mauricio Castillo
Tenia goteras el hotel, me encontré cucarachas en la habitación, fue algo de verdad terrible
Leisure Family
8/10
Excellent
15 Sep 2025
Diana Elisa
La ubicación está excelente, hay cerca oxxo y varios restaurantes y cafeterías. Lo que no me gustó fue la vista de la habitación pésima a un cubo de luz.
Leisure Partner
4/10
Poor
15 Sep 2025
Alan
La estancia fue regular. El lugar tiene una buena ubicación, sin embargo, la atención del personal dejó mucho que desear, ya que en varios momentos percibí un mal trato. Uno de los principales motivos por los que hice la reservación fue por el estacionamiento, pero al llegar me informaron que no había espacio disponible, lo cual resultó bastante incómodo. Además, la cama era poco confortable y el ruido proveniente del área de la alberca hacía difícil descansar. Sería importante que mejoraran la atención al cliente, la disponibilidad real del estacionamiento y el confort de las habitaciones para ofrecer una mejor experiencia a los huéspedes.
Leisure Partner
8/10
Excellent
25 Aug 2025
Alex
Es buen hotel , solamente que la limpieza del piso está muy pegajoso y es incómodo andar descalzo , de ahí en fuera muy buen hotel para descansar
Leisure Self
10/10
Exceptional
24 Aug 2025
Richard
Me gustó la facilidad para reservar, acceder, y lo cómoda que fue la experiencia
Leisure Partner
10/10
Exceptional
11 Aug 2025
jhonathan
Está todo muy bien, lo recomiendo
4/10
Poor
21 Jul 2025
RUBEN
No tenían agua caliente, hasta el 3er día, luego no había televisión
Leisure Family
6/10
Pleasant
18 Jul 2025
Hipólito
El personal que nos recibió nada atento y amable. Falta de atención.
Leisure Partner
8/10
Excellent
14 Jul 2025
Richard
Falta empatía del personal al atender a las personas.
Leisure Partner
2/10
Poor
04 Jul 2025
Raúl
Muy mala atención de la recepcionista, hotel peor de lo que se ve en las fotos
Leisure Partner
8/10
Excellent
17 Jun 2025
Sarai
El establecimiento muy lindo y como la verdad sobre eso no hay queja, solo que me hicieron esperar más de 30min para entregarme la habitación
Leisure Partner
8/10
Excellent
10 Jun 2025
Montserrat
No había agua caliente
Business Self
4/10
Poor
25 May 2025
Ivan antonio

Solo de emergencia

No es como las imagenens mala atencion al ingreso por la noche un clima que no sirve y un ventilador que no deja escuchar la tv
10/10
Exceptional
24 Apr 2025
Rubén Antonio
Personal amable
Leisure Family_with_children
8/10
Excellent
14 Apr 2025
NANCI G DEL C
Todo bien, somos adultos no hay niños
Friends_and_family Friends
10/10
Exceptional
14 Apr 2025
Renan
Una lámpara no servía
Por momentos el agua caliente se enfriaba repentinamente
10/10
Exceptional
11 Mar 2025
Maribel
En las fotografías se ve diferente que lo que es la realidad
Leisure Family
8/10
Excellent
08 Mar 2025
José Isidro
Bueno para pasar el fin de semana en la playa, está a una cuadra de distancia y el Oxxo a media cuadra.
Leisure Family
8/10
Excellent
05 Mar 2025
Jimmy Octavio
Agradable el.hotel, el personal y las instalaciones
Friends_and_family Friends
8/10
Excellent
09 Feb 2025
David
Muy bien lugar, solo un poco duras las camas para mí gusto, se te agradan los colchones firmes- semifirmes no tendrás problemas 😌
Leisure Partner
4/10
Poor
20 Jan 2025
MARY CARMEN
Pesima atencion, te atienden con caras de enojo, no amables. Los colchones estan pesimos, se sienten alambres en todos lados. Necesite algo de botiquin y no contaban mas que con aspirinas. No tienen lo basico. Huele horrible el estacionamiento. El baño no esta tan higienico, con cabellos en varios lados. Las almohadas huelen feo a humedad o que no se lavan, como humedad
Leisure Friends
10/10
Exceptional
19 Jan 2025
Eduardo
Buena ubicación, instalaciones limpias y cuidadas, habitaciones e instalaciones cómodas.
Business Self

Location & surroundings

Progreso Beach Hotel
Calle 21 No. 150 Y 66 Y 68, Centro, Progreso, Mexico

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Progreso Beach Hotel

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