Name: Quality Inn Grayville
Address: S Court Street, 2200, Grayville, 62844, US

8/10

Excellent

06 Jul 2026

VERN

Decent clean hotel for a night's stay. No amenities to speak of, not much on the breakfast bar, but clean and quiet

Partner

6/10

Pleasant

21 Jun 2026

Andrea

Staff was friendly. Tub had stains. Coffee was some of the worst hotel coffee I’ve ever had.

Self

4/10

Poor

10 Jun 2026

Kendra

I booked an accessible room online, due to being in a wheelchair. I have a service dog and was required to put a refundable deposit for bringing him, and since he is not a pet, I believe that is illegal, firstly. I got back the deposit, but they put me in a nonaccessible room because of my service dog. I was unable to use the restroom in the room and was required to use the lobby restroom. They gave me no reason for changing the room until after I checked out, which was that the handicap accessible room does not allow pets. My dog is NOT A PET! I'm absolutely POSITIVE that other people bringing service dogs cannot be given an inaccessible room. They offered no discount or refund, even after I asked about it. Severely disappointed and will absolutely NOT stay again.

Partner

6/10

Pleasant

14 May 2026

Dakotah

Room was clean but the toilet seat was broken, the water was cold not heating up and the beds were hard

Friends_and_family Friends

10/10

Exceptional

16 Apr 2026

Sandra

Excellent lady at check in. Amazing customer service skills & very clear she enjoys her job. Very secure area. Room was exceptional on cleaning. If ever thru area & need a place this is your go to place. There is a Subway next door as well as a Road Ranger T/S. Only really 1 place on a Tuesday to have sit down meal is Family Diner. Excellent place as well. Would rate hotel 10 star if could

Friends_and_family Friends

4/10

Poor

28 Dec 2025

Michelle

Basic customer service. Somewhat clean but scratchy area. Room smelled like cat urine. Bathroom dated and had mold on tile in tub and rust in bottom of toilet . Was anxious to leave next morning

Friends_and_family Family

8/10

Excellent

28 Dec 2025

Andrea

Room was very clean .

Leisure Family

6/10

Pleasant

27 Dec 2025

Jim

Room was clean people were nice

Leisure Self

10/10

Exceptional

25 Dec 2025

Robyn

The room was clean and organized when we arrived

Leisure Partner

10/10

Exceptional

14 Dec 2025

Robyn-Sue

The staff was very friendly and greeted us kindly will definitely stay again

Leisure Partner

10/10

Exceptional

11 Nov 2025

Dmytro

Good

6/10

Pleasant

16 Aug 2025

Roberta

My daughters were very disappointed about breakfast. The bagels were soggy. No juice The batter to make waffles was sparse. They ask to bring me a breakfast to my room because of handicap but was told it would be a ten dollar charge for carry out.
The rooms and other services were ok.

Leisure Family

2/10

Poor

01 Aug 2025

Steven

The fact that the bed was comfortable, it's the only good thing I can say. The entire facility either needs a honest renovation where there are no shortcuts and there are not parts of the building that are not unused and outside gets a facelift or the entire complex needs to be bulldozed. The renovation work and subsequent fixes such as tons of caulk in the bathroom or doors that have been hatching it so they will close The need to use your room key twice just to get inside the building before you even get your room is ridiculous. The breakfast is an utter joke. They only had enough sausage gravy maybe from one serving they had one hard boiled egg in a tray that was not refrigerated, and the eggshell was cracked, definitely not safe to eat and I couldn't even get a half a cup of batter to make a waffle, the juice machine only dispensed water, leaving a jug of apple juice, which is the cheapest juice you can buy, inside on a small refrigerator the biscuits for the sausage and gravy Were horrible. That was just nothing edible there. And you couldn't say anything because there was nobody at the front desk. And definitely nobody working in the breakfast area.
And driving on their property will definitely test your shocks

Leisure

4/10

Poor

31 Jul 2025

Katherine

Not enough breakfast food for all guests

Leisure Family_with_children

8/10

Excellent

15 Jul 2025

Michael

Nothing

10/10

Exceptional

04 Jun 2025

Westley

Clean and exactly what a long traveler needed, breakfast was included as well!

Leisure Partner

8/10

Excellent

03 Jun 2025

James

Room was fine - clean, in good shape, and comfortable. Exterior is a little worse for the wear. Breakfast was also fine. Reasonably priced for a decent place to layover while traveling.

10/10

Exceptional

25 May 2025

Takiyah

Good place

8/10

Excellent

27 Apr 2025

Kristy

Nice place to stay

10/10

Exceptional

26 Apr 2025

Lon

Nice place for the price.

Business Self

2/10

Poor

27 Mar 2025

Robert

Chin on the floor with good reason.

Roberts wife here... so its wifey, not Robert. Desk clerk was an absolute butt head... Scanned our credit card despite the fact that the room was booked & paid for on-line. Absolutely refused to give us a recepit listing what charges he had made. I sarcastically asked him if he wanted me to call the Police Dept. And he laughed, saying go right ahead, they NEVER do anything!! I asked him again to please give us a receipt and he refused, saying that it was a $50 security deposit in case there was any damage done to the room BUT they always credit it back the next day. He laughs again and then says \"and it usually shows up a few weeks later.\" He then tells me we arent registered guests so we needed to leave his lobby. WHAT?? I have never been so frustrated in my life. The audacity to refuse a receipt AND try to humiliate me by saying \"I don't care who you tell, I run this motel and what I say happens.\" I simply went back outside and broke down in tears. Thankfully the Sherrifs department officers were wonderful. Both deputies said that the motel was at the top of their troubled businesses and they respond there frequently due to similar complaints. You KNOW it was a bad choice to have gone there when the staff sargeant says \"I would sleep in my truck in the Super 8 parking lot before I would go there and deal with that shady place.\" Ya, ya... Another lesson learned the hard way. Its going to be a while before we go back to any of their motels.

Partner

6/10

Pleasant

01 Feb 2025

Melody

The parking lot entrance was blocked with broken roadway

Leisure Self

8/10

Excellent

23 Jan 2025

Richard

All good

8/10

Excellent

07 Jan 2025

Sonia

Nothing

10/10

Exceptional

01 Nov 2024

Robert

Good Room.

Quick check in. Excellent customer service. Big room

Business

10/10

Exceptional

25 Oct 2024

rafael

Clean, quiet, great customer service

Leisure Family

10/10

Exceptional

11 Oct 2024

BONNIE

Great service and nice room

Leisure Partner

8/10

Excellent

06 Oct 2024

Jerry

Improving, but has a way to go.

Leisure Partner

10/10

Exceptional

22 Jun 2024

Kimberly

Friendly staff, quiet, beds were very comfortable! I'd stay again... thank you!

Business_and_leisure Self

2/10

Poor

04 Jun 2024

Derek

Worst hotel to stay. Very dirty. All these decent reviews but clearly not correct. Stucko falling off room ceiling and half of it missing. Hair still all over bathroom from previous guest. Room always super stinky. Just overall gross place. Should be a run down motel.

Business Self

6/10

Pleasant

25 May 2024

Kimberly

They have a gym with 3 machines… (only) and no pool or anything for children

Leisure Family

4/10

Poor

23 Apr 2024

Michael

Mad sketchy yo! However we did not have anything happen to us so glory to God.

Family

2/10

Poor

13 Mar 2024

Donna

Did not like. Dissatisfied with room. Did not stay. Called corporate office to file dissatisfaction. Was charged for room. Case 11971689. Disputing charge.

8/10

Excellent

24 Jan 2024

Peter

Overnight Stay

This was an overnight stop during a trip to West Virginia.
The location was easy to find right off of I-64, the room was clean, comfortable and the check-in staff was very friendly and professional.

Partner

2/10

Poor

09 Nov 2023

Lacy

This just goes to show that Expedia does not know what the h*** they are doing. I had to cancel the trip. Because they don't take debit even though they charged in my debt. And I had to get ahold of my bank to reverse the charges. So I would have given this an excellent review if I was there. But I'm actually so in Florida because Expedia are idiots. Rude and unhelpful idiots, i'd email them and called them. And they still can't seem to get it through their thick skull. What a joke.

10/10

Exceptional

09 Oct 2023

Mark

The room was nice and comfortable. The facility looked dated. It probably was quite the happening place in its time. There is a bar there with a limited menu. The bartender was nice and served us food even though it was 9 p.m.

Business Partner

6/10

Pleasant

25 Sep 2023

Heidi

Older hotel in OK a condition - card key in door was hit or miss at times

10/10

Exceptional

01 Sep 2023

Crystal

The rooms and beds were comfortable and quiet the staff in the hotel and bar were extremely friendly

Business_and_leisure Partner

8/10

Excellent

24 Jul 2023

Lisa

Staff very helpful

Leisure Partner

6/10

Pleasant

14 Jul 2023

Barbara

DON'T HAVE A DISABILITY!

Room was clean but was supposed to be accessible for those who have a disability. NO GRAB BAR AND NO SHOWER BENCH IN THE TUB!! Really?Also, no hangers and no facial tissue. My husband had to wait until our next hotel to get a shower. Disappointing.

Partner

4/10

Poor

14 Jul 2023

Sophia

Less than hoped

Noie from AC. I had to turn it off to get to sleep.

Self

10/10

Exceptional

09 Jul 2023

Daniel

The breakfast was limited.

Leisure Partner

4/10

Poor

30 Apr 2023

Verified traveler

It’s called Quality Inn, but quality it ain’t

The good part was the room was kinda clean. The bad part was the entire place was badly run down. There were random stacks of cardboard boxes in the lobby, there was a carpet zip tied to the railing on the stairs, and alarmingly enough the door of our room was badly cracked near the deadbolt. The super 8 across the street was far better looking, at least from the outside. There was a sign by the doors leading to the halls stating that a room key was required to access the hallway or stairway, but the lock was not functional. This place is the jank motel. If the price is right and that’s what you’re looking for this is your place. You will not however find quality within.

Partner

2/10

Poor

16 Apr 2023

Amy

We had booked & paid for 1 room with king bed for 2 nights. (4/14/23 & 4/15/23)
However, after watching cockroaches climb on our clothes & run across the bathroom floor that first night I was CREEPED OUT!
But, it was late & husband was already asleep, so i decided to stay that first night.
When I got into bed I noticed something on the floor next to where I was to sleep. IT WAS A BUG TRAP FULL OF COCKROACHES & MISC BUGS!!
I could not sleep!!
We left in the morning (4/15) to attend my nephew's Celebration of Life memorial. After we returned to the hotel I went to the office to get a refund on the 2nd night (4/15/23) The hotel clerk refused to give me a refund! He offered to move us to another room, but I refused due to cockroack infestation!!
He told me I would have to contact Expedia for a refund.
SO, HERE I AM DEMANDING A REFUND ON THE 2ND NIGHT SINCE WE NEVER STAYED AFTER OUR RUN-IN WITH ALL THE ROACHES!

Leisure Pet

4/10

Poor

27 Mar 2023

Verified traveler

Kinda gross

Was having the roof worked on so kinda noisy. Hotel was kinda dirty. And the breakfast offered was some prepackaged pastries or over ripe fruit. I wouldn’t recommend this hotel.

Business

6/10

Pleasant

06 Sep 2022

Jennifer

The property was not what we were expecting. There was very little dining available in the area. The hallway was smelled very strong of Lysol. The room was clean and quiet. The staff was very nice.

Leisure Family

10/10

Exceptional

21 Jan 2022

John

Great place. Clean and comfortable

Friends_and_family Friends

8/10

Excellent

04 Jul 2021

Sharon

RV hotel travel

We were on a 9-week cross country road trip in our RV. Our travel plan got interrupted and I wanted a hotel room. I was really looking for a hot soaking bath but their water gets hot in the morning.. not at night. The hotel is very nice.

Partner

10/10

Exceptional

02 Jul 2021

Verified traveler

Good stay

No complaints. Good place to stay

Business

2/10

Poor

08 Jun 2021

Verified traveler

When you first walk in strong odors. Room was not clean daily only until I complained at the front desk each day after 6 PM. The icing on the cake was on the last full stay last day, after asking the for the room to be cleaned early. the room was partially finished being cleaned the room door was left unsecure. There was no sign of anybody cleaning anymore rooms at 9 PM. When I complained again the front desk they just didn't seem to care.

Business Self