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Kasugai View Hotel

Yamanashi · Japan

178 Shizume KasugaichoView location

7.8/10Very good118 Reviews
Cleanliness7.4/107.4
Service7.8/107.8
Comfort7.2/107.2
Condition7.4/107.4
Neighborhood7.0/107.0
Amenities7.2/107.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Kasugai View Hotel

Located in Fuefuki, Kasugai View Hotel is within a 5-minute drive of Mars Yamanashi Winery and Monde Winery. This hotel is 1. 6 mi (2. 6 km) from Shingen no Sato and 3. 9 mi (6. 3 km) from Kai Zenkoji Temple.

Take advantage of recreation opportunities including hot springs and karaoke. Additional amenities at this hotel include complimentary wireless Internet access, gift shops/newsstands, and a television in a common area. Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff.

A train station pick-up service is provided at no charge, and free self parking is available onsite. At Kasugai View Hotel, enjoy a satisfying meal at the restaurant. Make yourself at home in one of the 71 air-conditioned rooms featuring refrigerators and flat-screen televisions.

Complimentary wireless Internet access is available to keep you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and in-room massages, as well as phones with free international calls.

Read more about this hotelShow less

Located in Fuefuki, Kasugai View Hotel is within a 5-minute drive of Mars Yamanashi Winery and Monde Winery. This spa hotel is 1.6 mi (2.5 km) from Shingen no Sato and 4 mi (6.4 km) from Kai Zenkoji Temple.

Make yourself at home in one of the 71 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and bidets. Conveniences include safes and in-room massages, as well as phones with free international calls.

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A train station pick-up service is provided at no charge, and free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Concierge
Spa
Entertainment
Smoking areas
Business facilities
Banquet facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 7:00 PM
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Unicode Support true Professional property host/manager Pets not allowed Service animals are allowed

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
    • Guests with tattoos are not able to use the onsite public bathing facilities.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher, a smoke detector, and window guards
  • Minimal age
    18
  • Spoken Language

    Vietnamese

    Japanese

    English

    Chinese (Mandarin)

Nearby attractions

Mars Yamanashi Winery 0.5 km / 0.3 mi
Fuefuki Kasugai Local Museum Ogawa Masako Memorial 1.3 km / 0.8 mi
Monde Winery 1.6 km / 1 mi
Onmyo-ji Temple 1.8 km / 1.1 mi
Shingen no Sato 2.4 km / 1.5 mi
Yamanashioka Shrine 2.6 km / 1.6 mi
Yamanashi Prefectural Museum 3.3 km / 2 mi
Manriki Park 4.3 km / 2.7 mi
Kanegawa Park 4.9 km / 3 mi
Saku Shrine 5.6 km / 3.5 mi
Asama Shrine 5.8 km / 3.6 mi
Kai Zenkoji Temple 6.4 km / 4 mi
Yamanashi Fuehukigawa Fruit Park 6.7 km / 4.2 mi
Nojo-ji Temple 7.1 km / 4.4 mi
Lumiere Winery 7.3 km / 4.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Family rooms
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Room serviceExtra charge
  • Bicycle hire serviceExtra charge
  • Multilingual staff
  • 24-hour securityExtra charge
Show 17 more facilities & services
  • Hotel safeExtra charge
  • Lift accessExtra charge
  • ShopExtra charge
  • GardenExtra charge
  • Newspapers
  • Luggage roomExtra charge
  • BarExtra charge
  • Restaurant
  • Smoking areaExtra charge
  • Meeting room
  • TV lounge
  • SaunaExtra charge
  • Hot tubExtra charge
  • MassageExtra charge
  • Spa centreExtra charge
  • Non-smoking establishment
  • TennisExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

CE

Dinner Included

This meal plan may be available depending on the selected room/rate.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TWIN NON SMOKINGTWIN • NON SMOKINGTWN.NM

    Photos are not available for this room type.

    Kasugai View Hotel

    TWIN NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE MOUNTAIN VIEWRoom • DELUXE MOUNTAIN VIEWROO.DX-VN

    Photos are not available for this room type.

    Kasugai View Hotel

    Room DELUXE MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX-VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SMOKINGTWIN • SMOKINGTWN.JK

    Photos are not available for this room type.

    Kasugai View Hotel

    TWIN SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Kasugai View Hotel

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room JAPANESE ROOMRoom • JAPANESE ROOMROO.JE

    Photos are not available for this room type.

    Kasugai View Hotel

    Room JAPANESE ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    JAPANESE ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.JE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room LUXURYRoom • LUXURYROO.LX

    Photos are not available for this room type.

    Kasugai View Hotel

    Room LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room BUSINESSRoom • BUSINESSROO.BS

    Photos are not available for this room type.

    Kasugai View Hotel

    Room BUSINESS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    BUSINESS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.BS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room JAPANESE ROOM NON SMOKINGRoom • JAPANESE ROOM NON SMOKINGROO.JE-NM

    Photos are not available for this room type.

    Kasugai View Hotel

    Room JAPANESE ROOM NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    JAPANESE ROOM NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.JE-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Kasugai View Hotel

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN MOUNTAIN VIEWTWIN • MOUNTAIN VIEWTWN.VN

    Photos are not available for this room type.

    Kasugai View Hotel

    TWIN MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Kasugai View Hotel

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room JAPANESE ROOM SMOKINGRoom • JAPANESE ROOM SMOKINGROO.JE-JK

    Photos are not available for this room type.

    Kasugai View Hotel

    Room JAPANESE ROOM SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    JAPANESE ROOM SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.JE-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Kasugai View Hotel

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN BUSINESS NON SMOKINGTWIN • BUSINESS NON SMOKINGTWN.BS-NM

    Photos are not available for this room type.

    Kasugai View Hotel

    TWIN BUSINESS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    BUSINESS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.BS-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room BUSINESS NON SMOKINGRoom • BUSINESS NON SMOKINGROO.BS-NM

    Photos are not available for this room type.

    Kasugai View Hotel

    Room BUSINESS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    BUSINESS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.BS-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIOR SMOKINGRoom • SUPERIOR SMOKINGROO.SU-JK

    Photos are not available for this room type.

    Kasugai View Hotel

    Room SUPERIOR SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Kasugai View Hotel

7.8
Very good
118 Reviews
Cleanliness
7.4 /10
Service
7.8 /10
Comfort
7.2 /10
Condition
7.4 /10
Neighborhood
7.0 /10
Amenities
7.2 /10
50 reviews shown
10/10
Exceptional
12 May 2026
Hiro
Was very good stay!
Partner
10/10
Exceptional
30 Dec 2024
Andrew
Beautiful rural hotel with a lovely view of the mountains. Very friendly and helpful staff. Great onsen. Sadly did not try the dinner (apparently all you can eat crab legs!!) Enjoyable visit. Thank you!
10/10
Exceptional
02 Aug 2024
Hussain
Beautiful facility. The staff are very nice and thoughtful. Quiet location perfect for a little getaway from the city. About a 4 minute cab ride from the station. Onsen is tattoo friendly for foreigners. 10/10
Leisure Friends
8/10
Excellent
24 Jul 2023
Glenn
Decent hotel. Very good staff (Filipina lady was most helpful). The town is underwhelming. The wineries don’t cater to visitors like you may be used to.
Leisure Self
8/10
Excellent
13 Mar 2018
Scott

Good Onsen Hotel with Crab Dinner

Hotel is nice overall. The room we stayed in was a smoking room (ash tray in room) but smoke odor wan not overwhelming. The windows could be opened so that helped. Very typical Japanese hotel, was built 20 or so years ago and looks it. It has been kept clean but not renovated.

The dinner was good. Crab was really good. Food other then the crab was ok, not excellent. Alcohol was not included in the stay as we thought it was. Breakfast was good.

The onsen in the hotel is nice, but the hotel does get tour buses, so expect things to be a bit busy. The onsen is large and has both indoor and outdoor baths. There is a winery a few minutes away from the hotel. The setting of the hotel is overall nice.
Partner
8/10
Excellent
02 Aug 2026
yasushi
湯巡りは非常に良かった。
8/10
Excellent
12 Jul 2026
YOKO
露天風呂が良かったです。シャンプーから入浴後の化粧水まで全て置いてあります。
自然豊かな景色と、部屋から電車が見えるのが良かったです。
のんびり景色を眺めたい所ですが、部屋のイスが丸イスで、背もたれがないのが残念でした。
Partner
10/10
Exceptional
29 Jun 2026
guy
Bon hôtel avec de bonnes prestations.
Partner
6/10
Pleasant
10 Mar 2026
AKIKO
スパが良かった
Self
2/10
Poor
24 Nov 2025
Yasuhiro
チェックアウト時間が11時で予約したのに10時でした。
Friends_and_family Family
2/10
Poor
25 Oct 2025
jun
Hospitality of senior front staff is questionable, in other words, not so hospitable.
Business
8/10
Excellent
20 Oct 2025
DAISUKE
畳の部屋でしたが、布団もフカフカで寝やすかったです。
トイレの流れがイマイチでした。
Leisure Family_with_children
8/10
Excellent
24 Jul 2025
トモコ
生活感、設備、安心して過ごすことができた。
部屋はトイレと浴室が別になっていて、使い勝手も◎
チェックアウト時には、スタッフが記念写真を撮りますよと、優しくお声掛けくださった上、外まで見送りしてくれました。
Leisure Family
8/10
Excellent
20 Jul 2025
SHIGENOBU

外国人観光客

中国、台湾からの観光客が多くいましたが、トラブル無く良かったです。
Friends_and_family Family
4/10
Poor
14 Jul 2025
カズヤ
朝食の時間のコールが有りましたが電話口で笑われた
Family
8/10
Excellent
10 Feb 2025
Ryo
近隣にある系列ホテルの温泉に無料で入れて送迎もしてくれるサービスは非常に良い。ホテルの設備は価格相応といった印象。喫煙室の臭いが漏れてるのかちょっと通路がタバコ臭かった。ワイナリーが徒歩圏内なので、車なしで行けて試飲できるのが嬉しかった。
Leisure Self
10/10
Exceptional
05 Jan 2025
マサシ
中国人グループのマナーが、、、ホテルの責任ではありませんが、いい気持ちはしません。
Leisure Self
4/10
Poor
03 Jan 2025
DAISAKU
大浴場の洗面台が汚い
定期的に見回りして、髪の毛や使用済みのブラシなどを片付けた方がいい
備え付けのドライヤーは洗面のシンクの中にあった
6/10
Pleasant
16 Aug 2024
タカヒロ
インバウンドで海外からのお客さんが多かったです。自然豊かな分、虫も多かったです。
Leisure Partner
4/10
Poor
12 Jul 2024
Verified traveler
部屋の排水溝の流れが最悪でした、もう泊まりたく無いかな。
8/10
Excellent
18 Jun 2024
MASASHI
朝食バイキングが充実してます。スタッフの美味しいものを食べてもらおうという気持ちが入っていてよかったです。
Business Family_with_children
10/10
Exceptional
06 Mar 2024
keiko
お部屋もお風呂もとても良かったです
夕飯は、バイキングで蟹ローストビーフ美味しかった♪もちろん他のお料理も美味しかったです
また行きたいです
Business_and_leisure Family_with_children
8/10
Excellent
19 Jan 2024
KYOKO
ビューグループのホテルがここを含め3軒あって、無料送迎車で湯めぐりが出来る♨️温泉はどこも良く露天もあって気持ち良かったです。
周りには特に何もないです。
Leisure Family
8/10
Excellent
16 Jan 2024
あい
家族旅行で利用。 とても清潔感のあるお部屋でした。 露天風呂も良かったです。 
少し残念なのは、浴衣が少し古かったです。 
あと女湯の体重計が壊れていて、いつもの体重にプラス4キロされていて泣きました。
Leisure Family_with_children
8/10
Excellent
27 Oct 2023
Kanako
スタッフがとても感じ良かったです。
夕食がイマイチでした。
Leisure Family
6/10
Pleasant
16 Sep 2023
Emi
レトロな感じで、泊まった部屋は広々。
Leisure Friends
10/10
Exceptional
22 Jun 2023
まほ
清潔感があり、スタッフの方が温かみがあって最高に良かったです。
Self
8/10
Excellent
21 Jan 2023
TAKEHIRO
温泉最高でした、部屋はトイレも風呂も使う気になれなかったが、温泉がよかったのでまた利用したいです。
Business Self
6/10
Pleasant
16 Oct 2022
NATSUMI
ワインを買って持ち込んだのですが、コルク抜きがなくて困ってフロントに電話したらフロントで貸してくれて開けてくれました。ワイングラスも貸して頂きとても優しかったです。露天風呂も気持ちよかったです。館内は少し古いように感じました。廊下が少しタバコの匂いしたのが気になりました。
Leisure Friends
8/10
Excellent
12 Oct 2022
Michio
古いけど,清潔感のある宿です。
Business Self
8/10
Excellent
12 Sep 2022
Mitsuya
チェックアウトの時刻にスタッフが1名、しかもフロントと売店兼務はあり得ないでしょう。
Leisure Partner
8/10
Excellent
06 Aug 2022
Hideaki
温泉がとても良いです。また泊まりに行きます。
Leisure Family
6/10
Pleasant
24 Jul 2022
Verified traveler
スタッフの対応は良かった💞
部屋が狭かったのと景観が残念💧
Friends_and_family Friends
8/10
Excellent
17 May 2022
KATSUHARU
付近には何もない。夜、出かけない方は良いかも。
Leisure Self
8/10
Excellent
29 Mar 2022
??
客室、大浴場などは清潔に管理されており、気分良く滞在することができました。石和温泉駅から歩きましたが、やや距離があります。
Leisure Family
8/10
Excellent
20 Dec 2021
Hideki
石和のメインから少し離れていて飲みに行く事は断念しましたが、温泉も良かったので満足しました。部屋もきれいに清掃してあり、加湿器付きの空気清浄機がありましたので満足しました。
チェックアウトの際にお見送りの方が記念写真を撮ってくださるお声がけをしてくれました。写真は撮らなかったですが、お心遣いは嬉しい気持ちになりました。
Leisure Partner
8/10
Excellent
15 Nov 2021
Verified traveler

秋の観光シーズン

古き良き日本のホテルという感じです。ロビーも広く、ソファーも沢山あってよかったです。設備は少し古めですがさほど気にはなりません。
Friends_and_family Friends
6/10
Pleasant
18 Sep 2021
MOMOKO
スタッフさんの対応はとてもよかったです。食事も宿泊料金に見合った美味しさと充実感でした。朝食時パンの提供がありましたが、トースターがなかったのが残念でした..。
Leisure Partner
10/10
Exceptional
04 Apr 2021
masuhiro
食事の時のとても良かった。種類が多く
Friends_and_family Family
10/10
Exceptional
22 Mar 2021
Verified traveler

最高にリラックス出来ました!

とてもよかった。でもホテルズドットコムでの値段はものすごくたかかった。
Friends_and_family Friends
10/10
Exceptional
04 Nov 2020
TSUYOSHI

基本、大変お勧め

部屋も静かで清潔。スタッフの対応も良かったです。温泉も大変気に入りました。ただ、部屋に2匹蚊がいて、夜中に悩まされました。
Partner
10/10
Exceptional
15 Sep 2020
MASAHIDE

バイキングと露天風呂がb

バイキングが豪華でした。ズワイカニもありましたよ🎵
Business
8/10
Excellent
10 Sep 2020
Verified traveler
綺麗でした。また、新型コロナウィルス対策で入館時に検温とアルコール消毒を行いましたがそれぞれ2台ずつありスムーズに検温・アルコール消毒を行う事ができました。また、受付時もアルコール消毒をするよう促しており徹底されてると感じました。
館内での対応は素晴らしいかったですが、強いて言うな朝食の際、食堂が開放されてから15分程しか経っていないのに混雑緩和の為とはいえ、催促の電話が来たのはちょっと…と思ってしまいました。
しかし、こんなご時世ですから致し方ない事だとは思います。
8/10
Excellent
04 Aug 2020
はっち
大浴場や部屋は綺麗だったが、アメニティがあまり充実していなかった。
Leisure Friends
6/10
Pleasant
05 Apr 2020
HITOSHI

コロナ中だったので、もう少し丁寧なサービスを期待していたのですが

建物・お部屋は古い感じ。バス・トイレが狭い。ディナーバイキングにカニを食べましたが、山梨でカニを期待する方が間違いかと…。お風呂は普通に良かったです。

一番バツだったのが、部屋に布団を敷くタイミング。15時のチェックイン時に布団敷いてあるってまるでダメでしょう。
Friends_and_family Family
6/10
Pleasant
17 Mar 2020
Verified traveler
Tuvimos problemas para comunicarnos en ingles pero creo que intentaron dar buen servicio
Friends_and_family Family
6/10
Pleasant
12 Nov 2019
SHOUETSU

温泉は良い♨️

部屋は狭かったが、夫婦二人なので、のんびり気寛げました、お風呂は期待通りではなかったが気持ち良く入れました、中国人の方々が多くて露天風呂には浴衣などが置いてあります入り方がわからなかったのかと思いました朝夜 バイキングは美味しくて、沢山頂き満足しました。でも又 来たいところでは、ないです
Partner
4/10
Poor
25 Sep 2019
あき
中国の団体客ばかり。
Friends_and_family Family
8/10
Excellent
17 Sep 2019
Verified traveler

全体的にはよかった

お部屋は清潔でベットも寝心地が良く良かったです。また、お食事も美味しかったです。

ただ、食事場所の日本人スタッフの方が、お客さんがいる前で他のスタッフを注意したり、困っている中国人のお客さんに対して何も対応せず、気に入らないことを見つけて文句ばかりを言っていました。
とても気分が良くありませんでした。
他のスタッフさんやフロントの方の対応は特に問題はありませんでしたが、その点だけ残念でした。
Family
4/10
Poor
14 Sep 2019
Verified traveler
房間冷氣太弱,向酒店反映後,酒店帶了風扇來,晚飯後回房又多了一部吹風機,但沒有太大幫助,因為只有風但不涼,中央冷氣和分體冷氣機完全沒冷風感受到。當晚實在熱醒了幾次,而且一直吹住風,家人吹到頭痛。第二天再向酒店反映,酒店提出再給一部吹風機我們,就是說前後共三部!!接受不了所以提出要求換房,職員明顯不願意,態度也變差!酒店住宿費用不是便宜的,不明白服務為何這麼差!難以想像酒店解決問題的方法就是不斷提供風扇!冷氣明顯弱得有問題,但酒店得過且過的處理方法令同行家人非常不滿,失望。不會考慮再住這酒店了。p.s.換房後冷氣是正常的。
Leisure Family

Location & surroundings

Kasugai View Hotel
178 Shizume Kasugaicho, Fuefuki, Japan

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Kasugai View Hotel

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