Name: Sun Mountain Lodge
Address: 604 Patterson Lake Rd, Winthrop, 98862, US

10/10

Exceptional

03 Aug 2026

Jeff

Very laid back atmosphere, clean beautiful property. Very relaxing

8/10

Excellent

02 Aug 2026

Paul

Always like staying here. Food should be better. Dinner/breakfast mediocre at best

10/10

Exceptional

30 Jul 2026

James

This place is beautiful my family loved it and there is a lot for kids to do. They also have a large wime collection and cellar pretty cool

8/10

Excellent

30 Jul 2026

Michele

Gorgeous property! Epic hikes within an hour of the resort. Loved the lake, pool and hot tub. The food was good, but really expensive. The town of Winthrop is adorable.

6/10

Pleasant

28 Jul 2026

Alaina

Great views- lightly staffed as we had to find someone each time we needed assistance both at the front desk and the restaurant. No urgency to serve. Game room was a nice touch but very dusty and furniture was tired.
Dinner was priced to a premium because it’s was on site but not impressive. My loaded baked potato that was $12 but the size of a clementine. I’d stay in town next time.

6/10

Pleasant

28 Jul 2026

Christine

Rooms did not have tv’s; Check in staff was not friendly, did not offer any insight to the facilities; restaurant charges additional RCE tax but staff could not explain what it was for (I had to look it up).

10/10

Exceptional

28 Jul 2026

Mayank

Great place to stay when you are visiting the cascades. Kids had so much fun despite it being unusually hot. The evening sunset scenes and nearby trails are great.

10/10

Exceptional

23 Jul 2026

Luann

This place is beautiful. The views are amazing, the restaurant was delicious. We enjoyed the pool and the nespresso machine. There is a gift shop with a full espresso menu.

Highly recommend.

8/10

Excellent

23 Jul 2026

Michelle

Very nice property enjoyed our stay

10/10

Exceptional

21 Jul 2026

Jolene

This is a great location with all the amenities! The pool was awesome, the views are great. There’s hiking and horse back riding on the property as well as SPA treatments. We ate at the restaurant but was not impressed with the food. However you may not have a lot of dining options and at least it was available! My only complaint was the AC was very loud and did not seem to cool the room down.

Partner

8/10

Excellent

19 Jul 2026

Denise

We stayed in a cabin on Patterson Lake. The cabin was nice but a little musty smelling. Slept four and only had three bath towels and no wash cloths or hand towels. We had to ask at the lodge and the front desk person asked us question after question because she didn’t want to get in trouble she said. Eventually gave us the towels.

Friends

10/10

Exceptional

18 Jul 2026

Robert

Beautiful location! Friendly staff and great amenities!

Partner

10/10

Exceptional

17 Jul 2026

Lisa

Fantastic room and with a fantastic view. Could mountain bike from hotel. Great pool and hot tub with a great view

Self

10/10

Exceptional

16 Jul 2026

KATHY e

Everything was great, The pool got very crowded around 3 pm but I used the side pool instead of the main and it was far less crowded with the same views.

Self

10/10

Exceptional

16 Jul 2026

Clay

The views are fantastic as is the setting above the valley. The pools are wonderful and well kept. The property is in terrific shape for being almost 60 years old. The restaurant served very good food, though the service was only adequate possibly due to under staffing. The rooms were spacious and very well appointed. There are no tvs so bring a good book if you want to be inside. There are many activities available right at the lodge which makes an extended stay very worthwhile. Sun Mountain is definitely worth checking out.

Friends

10/10

Exceptional

14 Jul 2026

Navya

Great stay!

8/10

Excellent

08 Jul 2026

Abhishek

Carpets could be more well maintained. Pricey place but room has a small refrigerator and no microwave. Staff is alright. Breakfast is pricey.

10/10

Exceptional

06 Jul 2026

Patricia

Clean rooms. At first air conditioning was a little sketchy but after I notified the front desk it was taken care of. 🙏

Family_with_children

10/10

Exceptional

02 Jul 2026

Samantha

This was a beautiful property with amazing views of the north cascade mountains. The food was good at the restaurant, the rooms were clean, and the staff was informative.

10/10

Exceptional

30 Jun 2026

kathy

It was so beautiful at the lodge! We were able to relax and even though there were other people around, everyone was very respectful of not being too loud. We really enjoyed the scenery and were also able to do some horseback riding!!

Partner

4/10

Poor

29 Jun 2026

Jonathan D

Great view and hunting lodge decor. Too bad that a local grass fire put a damper on the mood with no power, but the management did little to make the best of a situation out of there control. Instead, they took it as an opportunity to price gouge for food and drinks. We paid > $29 with tax for a can of Pepsi and one draft beer. Dinner was nearly $60 for two after tax for half of a cold cut sandwich, no condiments, some chips, and a soda out of a can. The toilet leaked and flushed ever 3 - 5 minutes all night long making sleep tough. The smoke detector’s battery was dying and beeped regularly. The staff solution was to remove the smoke detector altogether. So in a nutshell, nice view, nice decor, needs better management

10/10

Exceptional

28 Jun 2026

Dorene

This place us beautiful - the staff was excellent and the views are simply amazing.
You will love staying here

Partner

10/10

Exceptional

27 Jun 2026

David

Wonderful little resort. Stay in the main lodge, the cabins and lake are 2 miles away with zero onsite transportation. Very helpful staff, Stephanie went above and beyond to ensure my late night arrival was absolutely perfect. She is exactly what genuine hospitality looks like. Bret in adventures hooked me up with a E-bike that was a ton of fun for exploring Winthrop and was very helpful. Food is outstanding and the views are top notch. Will definitely be back. Don’t miss this gem! The only downside was lack of laundry facilities and a shuttle. But those were minor compared to my great overall experience in every regard.

Self

6/10

Pleasant

27 Jun 2026

George

This is not a truly pet-friendly facility, as pets are not even allowed near the central lodge where one is expected to check in and dine. The reception staff at our check in was, in my opinion, unprofessional, blaming us, their guests, for errors in booking through a ‘third party’, i.e. Hotels.com.
The food for our dinner at the lodge restaurant was excellent as were the wait staff (Allen and Ayoko).
The room that we were given was fine, but the USB charger had been dropped behind the bedside table, the reading light by the sofa did not function, the toilet paper was out of reach from the seat, and a deep cleaning of the bathroom tiles and grout with bleech was needed.
We could hear every footstep of the guests above us, which caused our dog to bark in response (unfamiliar settings and noises will do that). They called the lobby to complain ,,,,, obviously not pet owners.
Other than the dinner and the staff in the restaurant, our stay was forgetable. We had high hopes that we might come back in the future based on the glossy advertising but now we know that we should have stayed in the valley at the cowboy town of Winthrop instead of driving up the hill.

Partner

10/10

Exceptional

26 Jun 2026

Munehiro

This was our third visit, combined with a day hike to North Cascade NP. The quiet, spacious, and comfortable room indulged us in a relaxed evening with a view of the twilight mountains.

Partner

8/10

Excellent

25 Jun 2026

celeste

Very nice setting, cute room. Ours had not been vacuumed, animal hair on the couch too.

Partner

4/10

Poor

24 Jun 2026

CLAUDIA

We had a really bad experience at the resort during our stay. We waited a long time to check in the person infront of us had issues with his reservation. Only one associate was helping. When we got to our room the window was open im guessing it had been like that for a few days. I suffer from seasonal allergies. my allergies stared flaring up. I took my pill normally that one pill is enough to relive my symtoms but my symptoms just kept getting worst. We got ready to go to the pool and we couldn't stay more than 20 minutes grass bugs were getting on me and my husband those are very itchy we moved to a place with less trees near and we still kept getting them so we just left back to the room to shower. I saw two hairs on the floor the toilet was dirty. We got ready to go to the restaurant the service was poor and the food was not good. After dinner we went outside to the fire pit area. There was one fire pit with multiple chairs when we ask the couple that was there if we could sit on the available chairs they said yes however the guy silently said if there wasn't any other sitting in the hotel so we just left back to our room.We could hear all the coversations and noices from out side we had no tv to enjoy a movie or something. When I lift up the sheets a dried strawberry felt on the floor and the sheets where rough too.I got no sleep my allergies were bad from tree pollen in the room from the open window. The bed would make my allergies worst. Worst stay ever.

Partner

10/10

Exceptional

23 Jun 2026

Delmar

Spectacular scenery and an outstanding resort. I’d be back in a flash.

Partner

10/10

Exceptional

23 Jun 2026

Taro

Pleasant surprised to see such a well-maintained space in that area. Especially after being in Cascade for the rest of these fire.

10/10

Exceptional

17 Jun 2026

Samantha

Amazingly beautiful location with such fun amenities! Only disappointing part was the food, very expensive and pretty sub par. And it will take at least a 15 min drive to find other food, but otherwise such an amazing spot and would come back again.

Partner

10/10

Exceptional

15 Jun 2026

Lauren

This lodge was so lovely and peaceful, what a relaxing (yet activity-filled!) vacation!

10/10

Exceptional

12 Jun 2026

Michelle

Such a beautiful location.
The views were spectacular, the spa was wonderful, and the restaurant was delicious!
All staff members were kind and helpful.

Partner

10/10

Exceptional

11 Jun 2026

Tharanga

What a beautiful place

10/10

Exceptional

04 Jun 2026

Stuart

The room and the resort grounds were lovely. Our room had a spectacular view of Mt. Gardiner from its private balcony - quite lovely and a special part of our stay. Views from the patio outside the main building and from the restaurant and bar were also outstanding.

Partner

10/10

Exceptional

30 May 2026

Christopher

Beautiful location; super staff; tons of activities.

Family_with_children

10/10

Exceptional

26 May 2026

Vibhu

Awesome

Partner

10/10

Exceptional

25 May 2026

Kimberly

What a beautiful place! The room
Was so cute and cozy, yet good size with a great view. Had everything we needed!

Partner

10/10

Exceptional

23 May 2026

Tzafrir and michal

Delightful location
Most enjoyable are the rooms outside the main building.

Partner

6/10

Pleasant

19 May 2026

Stacey

The property was well maintained and rooms were clean. Also , if planning watching some tv make sure you call or look what the room has to offer. Ours room did not have a tv which did not matter to us.
I would also advise if you are a vegetarian to call because they have limited option on the menu for vegetarians. We were very disappointed to discovered after viewing the menu at dinner.

Partner

8/10

Excellent

03 May 2026

Alice

Beautiful setting, quiet atmosphere, comfortable bed and modern bathroom. The room could use some chairs for folks who can't sit on low, soft sofas.

Partner

10/10

Exceptional

30 Apr 2026

Phillip

Beautiful place. Staff members were friendly and helpful. Dinner was good, breakfast was great. Very clean room with a fantastic view.

Partner

10/10

Exceptional

30 Mar 2026

Vladimir

We love it. The skiing is so nice

10/10

Exceptional

11 Mar 2026

Drew

The room and facilities were immaculate, and the staff friendly and helpful. They even brought up a microwave, so we could reheat our leftovers from dinner the night before. The only complaint was that the coffee table legs had a thick layer of dust on the legs, which was shocking considering how clean the rest of the room was.

Partner

4/10

Poor

09 Mar 2026

Alexandra

Sun Mountain Lodge knows they're the only game in town as one of the supposedly nicer lodges at a great location, so they don't put effort in the guest experience and quite frankly, seem unhappy and overworked. Staff communication felt unprofessional and reactive, from inconsistent spa pricing on brochures and displays, to poor use of their texting system and confusion over requests like sending champagne glasses to the room. We didn't receive a response for 2 hours and after canceling the request, someone still came to our room 30 minutes later.

Our room was also expensive for what it offered, lacked a TV, and we had a toilet issue immediately after check in that could have been handled way better. When we called to explain our worries, we were asked \"what do you want us to do about it,\" an odd response for someone who should be providing us solutions. The toilet got fixed which they seemed extremely relieved about as availability was limited, and their back up option to move us off the main lodge and \"have\" to upgrade us just seemed too difficult. As we received no update, after dinner we had to stop by the front desk to confirm ourselves if the issue was resolved.

Our overall stay was extremely disappointing; we would not rate this as 4 stars and wouldn’t return as a couple, though it may still work for families. There's a lot to be desired staying at Sun Mountain and I hope they take this as a wake up call for a much needed refresher training on basic guest relations.

Partner

6/10

Pleasant

08 Mar 2026

Michael

This is our third and probably final trip to Sun Mountain Lodge. It’s still a beautiful location, food was ok, a bit expensive, but the real issue is the rooms. Outdated yes, but how about just some touch up paint and clean them? Our room looked like it had not been dusted in a week and the curtains were filthy. A quart of paint and some trim touch up would go along ways. Also, walking back from the lodge two nights to our room is almost suicide. There are lights close to the buildings, but zero on the road or path to the parking lot from the lodge, terrible!

Partner

10/10

Exceptional

08 Mar 2026

Ekaterina

Great service, clean rooms, good customer service

Partner

10/10

Exceptional

27 Feb 2026

Glenn

The rooms were cozy with the view with all the snow. The bar was fun, we got to watch the Olympics with a yummy beverage. Staff was very nice

Partner

10/10

Exceptional

16 Feb 2026

Kirk

New spa is a big upgrade!

10/10

Exceptional

13 Feb 2026

John

The room was great & clean. Shower was splendid. The only thing not perfect was the heating system becsuse it wss difficult to preset the thetmostat to a drsired heat.

10/10

Exceptional

11 Feb 2026

Brett

Beautiful

Partner

8/10

Excellent

28 Jan 2026

Hanna

Staff were great and loved our room 2

4/10

Poor

19 Jan 2026

Cheryl

Elevator was broken for 3 days so we had to lug all our bags every day - we were there for a hockey tournament so we had to bring gear in and out every day. The hotel staff were rude about letting our group use the fire pit. The food at the restaurant was over priced, didn’t like it and slow service even though mostly empty. The heater in the room made a horrible noise the whole time. The door keys were actual keys instead of cards which made me nervous about loosing. They charge extra for everything (resort fee, you had to rent sleds and couldn’t use your own, you had to buy their s’mores and can’t use your own). They don’t allow outside food or drinks - what are you supposed to do when there are only a handful of overpriced restaurants in town (25 mins away)? Also, no TVs in any rooms and no microwaves. We are super disappointed to spend $1,000 for 3 days with such circumstances.

Friends_and_family Family

10/10

Exceptional

14 Jan 2026

Sharon

We had the place to ourselves. As a result, the service was beyond excellent. We love this place and have stayed here a handful of times. It's definitely worth the drive from Seattle.

Partner

10/10

Exceptional

04 Jan 2026

Oksana

Wonderful resort, and family friendly! So much to do from tubing, to swimming in the pool, jacuzzi, sauna! Good food as well

Leisure Family_with_children

10/10

Exceptional

31 Dec 2025

Thomas

Enjoyable outdoor experience

Leisure Family

6/10

Pleasant

27 Oct 2025

Yuliya

We experienced an extremely rude treatment from a front desk lady when we arrived in the evening. To be fair the next day person had a much better attitude. The room we had didn't feel like a four star hotel room and was pretty dated.

10/10

Exceptional

22 Oct 2025

William

Our room was very nice size. We particularly appreciated the in m-room fireplace, though we spent most of our time by the fireplaces downstairs. Wish there was TV in the room, but not a big deal.

8/10

Excellent

21 Oct 2025

Celeste

Rugs and fabrics got to go, decks need updating. Flowers were beautiful, horseback trail ride was fantastic. Fireplace was cozy, coffee and lemon water were good!!

Leisure Friends

10/10

Exceptional

20 Oct 2025

Robert

Beautiful facility. Beautiful location.

Partner

8/10

Excellent

19 Oct 2025

Michael

The lodge was beautiful, the view was great. The food choices at the restaurant for dinner was very limited.

Partner

10/10

Exceptional

17 Oct 2025

Donna

Everything was wonderful

Leisure Family

10/10

Exceptional

15 Oct 2025

Margaret

Beautiful property and great staff

Leisure Family

10/10

Exceptional

08 Oct 2025

Jennifer

Great location close to town and hikes off hwy 20.

6/10

Pleasant

06 Oct 2025

Mark

Hotel was in a nice setting with great views. Restaurant was solid and friendly staff. Our room had a large stain on the floor, flickering bathroom lights, and blocked view so was not our favorite.

4/10

Poor

06 Oct 2025

Michael

Previous occupant had smoked in room w/or emedial response by staff.
Desk service did't provide WiFi info, requiring special trip
Paid for room with viw, blocked by sofa and outside tree.

Partner

10/10

Exceptional

04 Oct 2025

Sai Harika

Amazing stay with beautiful views.Horse riding at sun mountain ranch highly recommended

Leisure Partner

2/10

Poor

04 Oct 2025

Aditya

Horribly noisy cooling. Too large pillows. When I told the front desk they said \"don't use the cooling or heating\"

10/10

Exceptional

27 Sep 2025

Lindsey

Loved it

Leisure Partner

10/10

Exceptional

26 Sep 2025

Terry

Sun Mountain Lodge is one of our favorites. So beautiful.

Leisure Partner

10/10

Exceptional

26 Sep 2025

Kevin

Very Impressive place. Service was great, restaurant was very good too.

Partner

6/10

Pleasant

23 Sep 2025

Sue

Over priced restaurant

Leisure Partner

10/10

Exceptional

21 Sep 2025

Amy

Super clean, comfortable beds, fantastic restaurant, friendly service, beautiful views

Leisure Friends

10/10

Exceptional

21 Sep 2025

Dominique

Although it’s a few miles away from Winthrop, it is well worth the extra miles to be in such a beautiful setting surrounded by nature!

Leisure Family

6/10

Pleasant

17 Sep 2025

Sugato

Check in process was cumbersome. We checked in too late to provide an adequate description of the property. It was definitely more out of the way than we had thought.

Leisure Family

8/10

Excellent

17 Sep 2025

Betsy

Service at restaurant was slow. Food was just ok. Paid for top notch and got mediocre. Really felt the food was overpriced.
The amenities were good and the staff friendly but restaurant was a huge disappointment. We would recommend if you have extra money, but seems like they have some room for improvement to be top notch.

Partner

10/10

Exceptional

17 Sep 2025

Elizabeth

The pool!! Beautiful!!

Leisure

2/10

Poor

17 Sep 2025

David

We asked to cancel multiple times due to the wildfires since I have severe asthma. We also requested a refund. Expedia said they sent the request and were following up. Sun Mountain Lodge said they didn’t get it. Expedia never followed up with me. Sun Mountain Lodge refused a refund.

Leisure

10/10

Exceptional

16 Sep 2025

Lama

Very gorgeous views. Unfortunately didnt get a chance to use the spa as we had a busy trip but looked amazing.

Leisure Friends

8/10

Excellent

15 Sep 2025

Linda

Did not live up to potential

This hotel did not live up to its potential. The setting and views are incredible, but the hotel is a bit run-down. The carpet in our room was stained and dirty. There were no blankets available. The tea pitcher did not work. The beds were just average. The restaurants were good with excellent service. Overall, we enjoyed our stay, mostly due to the setting, but this hotel needs updating.

Friends_and_family Family

8/10

Excellent

15 Sep 2025

Scott

We enjoyed our one night here but the lodge room was not to our liking. It was in need of a refresh and the couch/hideabed cover was in need of replacement or to just go away. We were fit to be able to move to a room (115) in one of the out buildings which had a nice deck although a queen bed. This room was much more spacious but the chairs were worn and tattered and the metal light fixture over the table was too low due to poor placement and was a safety hazard for tall people. Overall, the buildings are worn, the decking and wooden walkways worn and what used to be rustic are now worn out. We have been going here through the years since the 1999s and although it still has charm and is well located for gorgeous views it is in need of some additional investment to bring it up to a better standard.

Leisure Partner

10/10

Exceptional

13 Sep 2025

Bruce

Great weekend get away for a relaxing time.

Leisure Partner

10/10

Exceptional

13 Sep 2025

Anke

Wonderful resort near Winthrop!

Friends_and_family Family

6/10

Pleasant

12 Sep 2025

james

Getaway

View from our room was the parking lot even though we booked a “valley view”.
Food was average and way too fancy.
Room was comfy but no tv.
Spa was totally booked.😖

Partner

8/10

Excellent

12 Sep 2025

Kathleen

Very remote mountain top conference center. Clean nice staff. Views beautiful. Food was ok but a little pricey. Only ate once in the 2 night stay.

Leisure Family

10/10

Exceptional

11 Sep 2025

Rick

No stress

6/10

Pleasant

08 Sep 2025

Michael

The reception staff was very friendly as were the servers in the restaurant and bar. However, for the most part, our stay was very average to poor from that point on. Problems:

Fridge was not plugged in, ice machine was very dirty, the breakfast, which in past had been amazing, was not great. Lastly, the last time we stayed, between 4 and 5 years ago, we communicated that the furniture was not comfortable and were informed that it was being addressed. It hasn't. Since the air quality was poor we stayed inside wanting to relax and read but were terribly uncomfortable. Additionally, the bed could use a refresh as well. My wife did like the pillows though.

Leisure Partner

10/10

Exceptional

06 Sep 2025

Douglas

No tv, so was nice and relaxing

Leisure Family

10/10

Exceptional

03 Sep 2025

Tina

Many things to do. Staff very helpful. We ate dinner at the restaurant and it was excellent. Very relaxing place to enjoy

Leisure Partner

6/10

Pleasant

01 Sep 2025

jodi

Front desk personnel were less than friendly. We arrived about an hour before the official check in time of 4. Not at all surprised that a room wasn’t ready, but staff didn’t offer to store our luggage, just said we were ‘welcome to hang out’, and they would text when room was ready. When I returned (at 4:30), after never receiving any text message, I was asked again to produce id and credit card and when I mentioned that I had already done so the clerk said, she didn’t care and that she wasn’t giving a key to anyone without going thru the whole process…again. Staff in the bar were lovely.

Partner

8/10

Excellent

25 Aug 2025

gareth

Wonderful location and resort. Rooms and facilities are great. Pool area really nice for relaxing in the afternoon - amazing views. Did the horse riding (Kathleen is excellent), kayaking and some pickleball. Overall a great stay. Gave 4 stars instead of 5 because of the food options - for the standard of the resort, the food is disappointing. Overpriced and not that great.

Leisure Partner

10/10

Exceptional

24 Aug 2025

GREGORY

Beautiful views of the valley and the Cascades. Property is well maintained and staff is great!

Leisure Family

6/10

Pleasant

22 Aug 2025

Jaclyn

The furniture felt old and there were lots of spiders in our room. The bed was not very comfortable. The hot tub and pool were full of bees. The staff was super friendly, but this property seemed a bit tired for a “resort”. The view is beautiful and I enjoyed petting the horses. C+

6/10

Pleasant

19 Aug 2025

Frank

The location is great, but the service was only decent — we expected more given the price.

Leisure Partner

10/10

Exceptional

18 Aug 2025

Mary

Everyone that we met that worked there was very friendly and helpful. Service was excellent. Our room was clean and comfortable. Food was great! Highly recommend!

Friends_and_family Friends

10/10

Exceptional

17 Aug 2025

Tim

Exceded expectations.

Leisure Family

8/10

Excellent

16 Aug 2025

Alisa

Very nice lodge! We enjoyed our stay!

Leisure Friends

10/10

Exceptional

16 Aug 2025

T.

very tranquil, incredibly scenic, nicely remote. Bed was listed as queen, but thinking it was a full, was very comfortable and had down comforters as well. Restaurant was amazing, view from restaurant was incredible, food was good and a little expensive. The interior of the lodge was beautifully done with hunting trophies (mounts).

Leisure

8/10

Excellent

13 Aug 2025

Astha

Loved our stay here, but if I were to come back I’d have to bring my own pillows. Even their foam pillows must have been 50 years old, they provided no support especially for a side sleeper. Overall the quality of the sheets, mattress and pillows did not match the rest of the resort. Sleep is #1 priority so penny pinching on this doesn’t make sense to me. Loved the mushroom flatbread and beet salad at the restaurant and also the gift shop coffee.

Leisure Friends

10/10

Exceptional

12 Aug 2025

Janine

We were very happy with out stay. The food is very expensive. Quality is ok, not great for the prices.

Otherwise, not a single complaint!

Leisure Family

10/10

Exceptional

11 Aug 2025

Scott Retzloff

Needs some maintenance but great location and staff.