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Hotel America Palacio

Los Mochis · Mexico

Allende 655View location

8.6/10Excellent182 Reviews
Cleanliness8.6/108.6
Service8.8/108.8
Comfort8.0/108.0
Condition8.0/108.0
Location9.0/109.0
Neighborhood8.0/108.0
Amenities9.0/109.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel America Palacio

Enjoy a comfortable stay at Hotel America Palacio in Los Mochis, conveniently located within a 15-minute walk of Casa del Centenario and Los Mochis Cathedral. This hotel offers complimentary Wi-Fi, concierge services, and a ballroom. Dine at the on-site restaurant or enjoy room service during limited hours.

Cooked-to-order breakfasts are available daily (fees apply). Business travelers will appreciate the 24-hour business center and express check-out. The hotel's 48 air-conditioned rooms feature LCD TVs with cable programming, desks, coffee/tea makers, and private bathrooms with showers and complimentary toiletries. Daily housekeeping is provided. Free self-parking is available onsite.

Several local attractions including Teatro Ingenio and Sinaloa Park are within a short distance of the hotel. The preferred airport is Los Mochis, Sinaloa (LMM-Federal del Valle del Fuerte Intl. ), approximately 18. 6 km away.

Read more about this hotelShow less

With a stay at Hotel America Palacio in Los Mochis, you'll be within a 15-minute walk of Casa del Centenario and Los Mochis Cathedral. This hotel is 0.6 mi (1 km) from Teatro Ingenio and 0.6 mi (1 km) from 27 of September Square.

Make yourself at home in one of the 48 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.

Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Non-smoking
Business facilities
Banquet facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 9:30 PM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available No elevators No alcohol served onsite No alcohol allowed onsite Events/parties not allowed LGBTQIA+ friendly Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Alcohol is not served or permitted at this property.
    • Contactless check-out is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Minimum Spring Break check-in age is 18 years old
    • This property accepts credit cards, debit cards, and cash
    • Heating is not provided
    • Onsite parties or group events are strictly prohibited
    • Safety features at this property include a fire extinguisher and a smoke detector
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Fee for cooked-to-order breakfast: approximately MXN 189 for adults and MXN 189 for children
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Spanish

Nearby attractions

Casa del Centenario 0.8 km / 0.5 mi
Los Mochis Cathedral 0.9 km / 0.5 mi
Teatro Ingenio 0.9 km / 0.5 mi
Church of the Sacred Heart 1 km / 0.6 mi
27 of September Square 1 km / 0.6 mi
Valle del Fuerte Regional Museum 1.1 km / 0.7 mi
Sinaloa Park 1.2 km / 0.8 mi
Benjamin F. Johnston Botanical Garden 1.6 km / 1 mi
Point Plaza Los Mochis 1.6 km / 1 mi
Paseo Los Mochis Shopping Center 1.8 km / 1.1 mi
Fatima Hospital 2.7 km / 1.7 mi
Emilio Ibarra Almada Stadium 3.3 km / 2.1 mi
Memorial Hill 3.9 km / 2.4 mi
Estadio Centenario de los Mochis 4.9 km / 3.1 mi
C.U.M. Los Mochis 6.6 km / 4.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 48
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Room service
  • Laundry service
  • Concierge
  • Luggage room
Show 6 more facilities & services
  • Clothes dryer
  • Restaurant
  • Meeting room
  • Breakfast
  • Non-smoking establishment
  • Minimum check-in age: 18
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Hotel America Palacio

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Hotel America Palacio

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE BASICQUADRUPLE • BASICQUA.Z1

    Photos are not available for this room type.

    Hotel America Palacio

    QUADRUPLE BASIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    BASIC

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.Z1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ECONOMYDOUBLE • ECONOMYDBL.EY

    Photos are not available for this room type.

    Hotel America Palacio

    DOUBLE ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Hotel America Palacio

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 5 m²DBL.ST

    Photos are not available for this room type.

    Hotel America Palacio

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hotel America Palacio

8.6
Excellent
182 Reviews
Cleanliness
8.6 /10
Service
8.8 /10
Comfort
8.0 /10
Condition
8.0 /10
Location
9.0 /10
Neighborhood
8.0 /10
Amenities
9.0 /10
75 reviews shown
10/10
Exceptional
28 Dec 2025
Dora
Courteous staff, great location near 2 bus stations and Panamá Restaurant.
Leisure Partner
10/10
Exceptional
01 Nov 2025
Jesus Gonzalez
Everything was good
Leisure Self
10/10
Exceptional
15 Oct 2025
Jesus Gonzalez
Great place to stay
Leisure Self
10/10
Exceptional
15 Oct 2025
Jesus Gonzalez
Great place to stay
Leisure Self
10/10
Exceptional
11 Oct 2025
Jesus Gonzalez
Everything is good
Leisure Self
10/10
Exceptional
06 Jan 2025
Jesus Gonzalez
Every thing was exciting and excellent
Leisure Self
10/10
Exceptional
04 Jan 2025
Delia
Everything was great
Leisure Self
10/10
Exceptional
04 Jan 2025
Delia
Everything was great
Leisure Self
10/10
Exceptional
01 Jan 2025
Delia
Every thing was good
Leisure Self
4/10
Poor
19 Nov 2024
Lawrence

We done it before and would likely do it again.

Very basic accommodation but clean enough for a return visit.
Friends_and_family Family
8/10
Excellent
01 Nov 2024
Sharon
Nice room. Saff was great
Leisure Partner
10/10
Exceptional
22 Mar 2024
Norma
A little difficult getting to the parking lot but the hotel is very nice and in a great location.
Leisure Partner
8/10
Excellent
20 Oct 2023
Javier

Javier, Guatemala

Good parking. Helpful lady at front desk. Spacious room, needs update. No elevator.
Self
10/10
Exceptional
03 Jan 2022
Francisco

Pleasant stay

Cleanliness and friendly staff also the food at their restaurant was really good, I always have a pleasant stay at this hotel
Friends_and_family Family
8/10
Excellent
11 Dec 2021
Dwight
nice hotel
Partner
8/10
Excellent
23 Aug 2021
Verified traveler
This property is walking distance of the local Government offices
Leisure Self
10/10
Exceptional
21 Mar 2020
Paul
We appreciated the helpfulness of the staff, the location of the hotel and restaurant service.
Leisure Family
8/10
Excellent
28 Apr 2019
Javier F.

good experience

People were very nice and very helpful and breakfast was excellent
Partner
8/10
Excellent
23 Apr 2019
Javier F.
Hotel is nice and well situated, also people are very profesional . I had to leave some personal belongings and they accepted .breakfast is good.
Partner
8/10
Excellent
15 Apr 2019
Verified traveler
is an inexpensive stay , the hotel is old , but for the price it was ok.
Leisure Family
6/10
Pleasant
12 Mar 2019
Verified traveler
Staff needs to be better trained how to make customers feel welcomed. They do answer your questions and concerns but with a bland attitude about it. The cleaning lady was literally the only polite person in that hotel.
Friends_and_family Family
8/10
Excellent
25 Jan 2019
Verified traveler
good price, location, cleanliness, spacious rooms.
Leisure Partner
6/10
Pleasant
03 May 2017
Verified traveler
The bed and pillows were not that comfortable. But everything else was decent .
Partner
6/10
Pleasant
01 Mar 2017
ruben

Convenient and cheap

No elevator, other guests were very noise, and management did not show any concern
the towels provide were in pretty bad shape, very thin and worn
Family
6/10
Pleasant
26 May 2016
Jan

Nothing Fancy

The hotel is a decent, mid range kind of place. It was reasonably comfortable. I would recommend it for a short stay.
6/10
Pleasant
11 Mar 2016
Marny

Just OK

Was a quick one night stay, do not think I would recommend as a first pick. Hotel needs a little TLC rooms are getting old and bathrooms needs to be updated as fixtures are getting worn.
The staff were very friendly and helpful.
Partner
8/10
Excellent
09 Feb 2016
john

Very adequate for an overnight stop

The hotel itself is very adequate for an overnight stay, although there does not appear much for the tourist in Los Mochis beyond a transit stop between the Baja ferry, Copper Canyon Railroad, or travelling north south down the Sea of Cortez.
Family
8/10
Excellent
17 Dec 2015
shelley

Close To Train Stay

This is an average older three story walk up,with secure parking, fairly close to the Chepe Train,for travel to the Copper Canyon,the service was great, the staff spoke english & arranged for our taxi to be at the hotel at 6:00am, which was $100.pesos before tip.The rooms start on the 2nd and room have lower key numbers. On the third floor rooms are ok, but very small, might have in room coffee maker but you'll have to ask for a bag of coffee to make it though, ask to be put on the 2nd, rooms are larger,free bottled water & one our friends were in had a computer & fridge& had a sitting area for evening conversing over drinks, it is about four blocks to a shopping district & two for an OXXO, for snacks to take on the train...
10/10
Exceptional
12 Jan 2026
José Alfonso
Excelente atención lo recomiendo
10/10
Exceptional
12 Jan 2026
Otilia
Muy limpio.
Leisure Partner
8/10
Excellent
28 Dec 2025
Rene
Bueno
8/10
Excellent
25 Dec 2025
Kristian
Rapido y amable
Leisure Family
6/10
Pleasant
08 Dec 2025
Maria Alondra
Está bien para pasar una noche, pero en general las instalaciones se sienten viejitas, la cerradura de mi habitación estaba mañosa complicada para abrir.
Leisure Self
8/10
Excellent
03 Dec 2025
Luis
Sanitarios con fallas , poco personal y falta de soporte a adultos mayores
Leisure Family
6/10
Pleasant
15 Oct 2025
Miguel Francisco
Céntrico y cómodo. A pesar que es una propiedad de no fumar olía mucho a cigarro.
El internet de la TV nunca funcionó y no resolvieron.
8/10
Excellent
24 Aug 2025
Alma
Hotel céntrico, no quedó a 10’min en carro para la estación del tren, el hotel está adecuado para el cobro, las instalaciones son viejitas pero está limpio y en buenas condiciones, solo las camas un poco duras,
El servicio del restaurante bien.
Leisure Family
10/10
Exceptional
17 Aug 2025
Silvia Patricia Armenta
Todo bien 👍
6/10
Pleasant
11 Aug 2025
Irene
El tipo de clima que tienen es muy antiguo
Business
6/10
Pleasant
30 Oct 2024
Juan Bernardo
Muy viejo chica la habitación y sin agua caliente
Business
6/10
Pleasant
27 Oct 2024
Nohemi
Solo le faltaba el agua caliente para bañarse, en general está bien
6/10
Pleasant
25 Jul 2024
marlyn
…
Leisure Family_with_children
10/10
Exceptional
16 Jul 2024
Martha L

Accesible y lindo.

Hotel muy bien ubicado,falta un poco mantenimiento en baño pero todo funcional ideal por costo .
Friends_and_family Family
6/10
Pleasant
05 Jul 2024
Sandra Bethel
Necesita renovación y no sirve el aire acondicionado terrible 🙄
Leisure Partner
8/10
Excellent
09 Jun 2024
Reyes Antonio

Problemas de reservación

Tuve un problema con la reservacion, al llegar al hotel me decian que solo tenia una habitacion cuando eran 2. Al final se resolvio por que se hicieron dos reservaciones de parte de la plataforma hacia el hotel.
Business
10/10
Exceptional
06 May 2024
Jose

Buen hotel

Buen trato.
Business
10/10
Exceptional
02 May 2024
Julio César
Tranquilo
Leisure Partner
10/10
Exceptional
28 Apr 2024
José Cruz
Muy byena atencion y cerca de varios comer
Leisure Self
6/10
Pleasant
13 Mar 2024
JONATHAN BERNAL
Realmente es justo lo que recibes por el precio, sería Excelente que agreguen más agua para tomar.
Business
6/10
Pleasant
26 Feb 2024
MAURO
regular la habitacion tenia ventana a un pasillo.
Friends_and_family Friends
8/10
Excellent
08 Feb 2024
Claudia

Agradable, limpio y cómodo.

Para nuestra necesidad familar, la ubicación es excelente. El personal es muy amable, el desayuno en el restaurante estuvo muy rico. La habitación tiene lo básico y muy adecuada al precio, sólo me encantaría que incluyeran agua embotellada y mantuvieran limpia la cafetera. Gracias por su atención.
Friends_and_family Family
10/10
Exceptional
29 Dec 2023
Geraedo Jair
Excleente
Business_and_leisure
8/10
Excellent
12 Dec 2023
Enrique
Algo caro si se compara con hoteles de cadena, ya que las habitaciones no son tan comodas y en general las amenidades del hotel son deficientes. El personal es muy amable y servicial.
Business Self
10/10
Exceptional
04 Dec 2023
Claudia
La propiedad es comoda, cumple con su función, bien ubicada
Leisure Family
4/10
Poor
29 Nov 2023
JULIO CESAR
Muy viejo, no hay elevador , no te dan agua para beber en la habitación, muy chico el estacionamiento ,
Business Self
10/10
Exceptional
20 Oct 2023
Sergio
Un hotel muy tranquilo y excelente ubicación. Un poco de ruido el aire acondicionado pero se descansa bien.
Leisure Partner
10/10
Exceptional
23 Aug 2023
José
Estuvo excelente el hospedaje, y la atención también, sin duda regresaré
Business Self
8/10
Excellent
07 Mar 2023
Jose Ruben
La propiedad es muy céntrica y accesible y cuenta con una terraza conveniente. Sin embargo el servicio de restaurante es lento y un poco desorganizado, no tuvimos agua caliente en nuestra habitación, afortunadamente el personal nos resolvió el problema de manera rápida y eficiente, el único inconveniente fue que el chico entró cuando me estaba cambiando me vió semidesnuda y no cerró la puerta, se quedó parado en el umbral.
Leisure Partner
10/10
Exceptional
09 Feb 2023
Gabriel Abraham
Muy acogedor excelente!!
Leisure Family_with_children
8/10
Excellent
09 Jan 2023
Arturo
la estancia estuvo bien, el cuarto es comodo y cerca de muchos establecimientos como el panama, oxo, y otros.
Friends_and_family Family
10/10
Exceptional
22 Dec 2022
Hector
Esta muy bien
Business Friends
8/10
Excellent
10 Dec 2022
Luis Enrique
El baño dificil de regular agua helada y caliente, lo demas excelente.
Leisure Self
8/10
Excellent
21 Nov 2022
Melisa
Es accesible y céntrico, el espacio es limpio y está acondicionado
Leisure Family
10/10
Exceptional
16 Nov 2022
Luis Armando
Exelente servicio y atención
8/10
Excellent
26 Oct 2022
MIGUEL ANGEL

Buena experiencia

Muy bien el hotel, limpio, agradable y muy centrico
Partner
8/10
Excellent
27 Jun 2022
Juan Carlos Olivares
Está muy cerca de la Central de Autobuses
Leisure Family
4/10
Poor
25 Jun 2022
Ma del Carmen
Definitivamente decepcionante al 100 por ciento, las únicas que se salvaron fueron recepcionista y la camarera, la habitación con un holor terrible a humedad, pedí cambio de habitación y no quisieron darme el cambio, la camarera se esforzó en ponier aromatizantes y trapearlo de nuevo, muy servicial y amable, el servicio de restaurante pésimo el primer día se tardaron años en atendernos para la cena no hubo y ya habían cerrado temprano, al día siguiente paso casi una hora ahí sentadas y ni siquiera nos tomaron la órden, tuvimos que retirarnos a buscar otro lugar para desayunar y lo mismo les pasó a otros huéspedes que se retiraron igual de molestos que yo, definitivamente ni regresaré ni lo recomiendo, creo que hay mejores opciones al mismo precio.
Friends_and_family Family
6/10
Pleasant
23 Jun 2022
Alfredo

Centrico pero puede mejorar

El hotel es centrico pero ya se encuentra deteriorado. Hay opciones mas modernas con diferencias de tarifa no tan grandes y en mejores condiciones. La atención del personal es buena. No respetan los beneficios Gold de horeles.com.
Business
10/10
Exceptional
06 Jun 2022
Josue
Todo muy limpio
Leisure Partner
10/10
Exceptional
02 Jun 2022
Abacuc
La atención es buena
Leisure Self
6/10
Pleasant
24 May 2022
Verified traveler

Muy buen servicio en recepción.

El servicio en recepción excelente, muy buena comunicación y amabilidad, lo que no agradó fue el ruido tanto exterior como interior de los huéspedes.
Partner
10/10
Exceptional
03 May 2022
Gustavo
Bien
8/10
Excellent
30 Apr 2022
jose
todo estubo bien nomas un poco de musica por la noche
Leisure Partner
8/10
Excellent
19 Apr 2022
Norma Francis

Buena tensión y limpieza.

Muy buena atención. Rica la comida. Muy limpio. Un poco reducido el espacio de la habitación.
Friends_and_family Family
10/10
Exceptional
01 Apr 2022
Verified traveler
Muy limpio y comodo.
Business
8/10
Excellent
23 Feb 2022
Leonardo
Buena atención
Leisure Family

Location & surroundings

Hotel America Palacio
Allende 655, Los Mochis, Mexico

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Hotel America Palacio

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