Name: Mulu Marriott Resort & Spa
Address: Sungai Melinau, Mulu, Sarawak, 98008, MY

10/10

Exceptional

25 Jun 2026

Jeremiah

Wonderful hotel walking distance from the national park. Staff is friendly and helpful. No nearby options for food so you are stuck relying on the resort restaurant. That restaurant was out of quite a few of the listed menu options.

Family

6/10

Pleasant

16 Jan 2026

Manfred

The rooms are nice, but a lot of them like ours don’t have Wifi which in these days is a Nono!
Breakfast buffet is including and was of good quality and good selection.
Dinner at the Hotel was low quality. Didn’t enjoy any of my 3 evening meals. The grilled chicken was like rubber.

Leisure Partner

10/10

Exceptional

06 Oct 2025

Paul

Spa very good. Staff very helpful. Better access to shuttle service between Hotel and National Park would improve the overall experience.

10/10

Exceptional

01 Oct 2025

Craig

The Marriott at Mulu is a piece of luxury and tranquillity within a jungle environment. You can experience the wildlife and spectacle of the rainforest without having to forego the luxury. The room was clean and spacious with a great shower and nice products. The pool wasn’t huge but enough for a lovely refreshing dip and the spa provided a good selection of treatments. Dining was slightly limited but remember where you are!!
The only negative to the whole stay was the air con in the gym being broken.
Overall- would highly recommend the Mulu Marriott and the Mulu National park is certainly worth the visit.

Leisure Partner

10/10

Exceptional

15 Jul 2025

VANESA

Great location to the national park,

Great location to the national park , the hotel is very tired though and the buffet is rather limited . More like a four star hotel

Friends_and_family Family

10/10

Exceptional

26 May 2025

Elke

A haven in the jungle..

Leisure Friends

10/10

Exceptional

02 Mar 2025

Christopher

Luxury on the edge of the jungle

This is a high end hotel very close to Mulu National Park. The rooms are spacious clean and comfortable. Common areas are charming airy and comfortable
The dinner buffet is generous if unexciting but considering the remoteness of Mulu does well to cater to most tastes
What makes this hotel excellent are the staff. Exceptionally helpful polite and charming.

Partner

10/10

Exceptional

19 Feb 2025

Manish

Marriott Mulu is excellent resort and provided exceptional service. It catered for our dietary requirements.

Leisure Partner

10/10

Exceptional

06 Oct 2024

Petra

Comfort in the middle of the jungle

This hotel is nothing less but breathtaking, we enjoyed every moment we spent here. Rooms are beautiful and clean, you have everything here that you might need. Laundry service, buffet style breakfast, lunch, dinner. Georgeous resting area next to the pool with a bar, smoking area. Wifi in the lobby. Returning to the hotel you get al the comfort you need after a tiring hike.

Partner

2/10

Poor

17 Aug 2024

Fatt Lim

Horrible stay and customer service

Horrible condition of the room first night room 128 ceiling start to leak when rain, room 129 air conditioning not cold and few lights not working. Days 3 (17/8) the early transport suppose to be 630am as informed by the check in counter during check in . We reach the reception before 630 am, But the lousy attitude front counter service lady, told us 645 am.. but she did not do anything till we go back and feedback to her few times.. she told us not her problem (then is our problem that we have chose such a reputation hotel.) after few round of requests then she takes action..she made few bad remarks on us .. before we left the for the tour. I think is totally not acceptable...lucky we never missed the guided tour ( canopy walk) which start 7am, we reached the park 717am.. the group and guide is waiting for 5 of us. This hotel totally no WiFi.. and not accessible to hand phone telecommunications in the room.. we are like living in jungle... From reception to your room there are no cover. So if rain you need to use your umbrella to walk to your room. if you are just visiting the national park... No need to waste money for a low class hotel.

Friends_and_family Family

8/10

Excellent

11 Aug 2024

Matthew

Great hotel - need to improve food

Family of 5 stayed for 3 nights. The rooms are really comfortable and in good condition. Nice to have the pool at the end of a days trekking. The location is fantastic and feels very luxurious to have all this in such a remote location ant the edge of the jungle.
The one downside is the food. It is expensive (5x local restaurants), many items not available on the menu and the quality not discernibly different from the local restaurants / park HQ.
On balance, I would still recommend this place.

Friends_and_family Family

10/10

Exceptional

19 Jul 2024

PENNY

OK

10/10

Exceptional

11 Jul 2024

Verified traveler

Definitely the best place to stay in Mulu

We went there for our anniversary and my brother’s family joined us for his wife’s birthday trip. We had booked separate rooms but the wonderful people at Marriott upgraded us and gave us connecting rooms which was very convenient. Thanks JJ and team ♥️ they definitely went above and beyond. We really appreciate it!

Friends_and_family Family

10/10

Exceptional

28 May 2024

Mathew

Nice place to unplug and unwind. Beautiful property and friendly staff.

Leisure Self

10/10

Exceptional

24 May 2024

Davis

Very good hotel

Leisure Friends

10/10

Exceptional

12 Apr 2024

Palma

we had an amazing stay, thanks so much! The staff was so lovely, helpful and kind <3 hope to be back one day!

Leisure Partner

10/10

Exceptional

06 Oct 2023

Andrew

Luxurious resort near the national park. Staff were very friendly.

Leisure Family_with_children

10/10

Exceptional

25 Sep 2023

Julie

Happy stay at Mulu Marriott

We really enjoyed our stay at Marriott Hotel Mulu and would recommend staying here for a comfotably place to rest and restore after visiting the Mulu National Park and its amazing cave tours and other sites.

10/10

Exceptional

28 Apr 2023

Emanuelle Lazaroni

We like the service by the friendly staffs. The breakfast and dinner is amazing

Leisure Partner

10/10

Exceptional

19 Mar 2023

ming wai

I loved the room and the toilet

Leisure Partner

8/10

Excellent

25 Feb 2023

choon

Room and staff -Great. Food just ok.

Room was lovely and spacious, clean and comfortable although bath towels were not luxurious and fluffy but rather a little on the thin side.
Staff on resort were really friendly.
Food at buffet restaurant was just ok for what we paid. A little uninteresting and not what a expect from Marriott. Meats on buffet were processed. No fresh meats, duck or smoked salmon. No selection of cheese. Salad was poor.

Partner

8/10

Excellent

19 Jan 2023

HIRONORI

While you get everything including hot bath tub, free shuttle bus is a shared service, and if you have specific schedule, you’d better move ahead, not to miss your activities.

Leisure Self

10/10

Exceptional

29 Aug 2022

David

Lovely resort by the river with super rooms, good food and wines, great staff.
Only pity was that the swimming pool was closed.
We hope that the pool will be open for our next visit.
We also recommend that the shuttle bus to the National Park should be more frequent - we had a few delayed pick ups including at the airport when we arrived.

Leisure Family

10/10

Exceptional

24 Aug 2022

Sara

Comfortable stay

Great stay, especially after finishing the Pinnacle climb. Clean room, great service. Food was just ok.

Partner

10/10

Exceptional

12 May 2022

James

Exceptional

This really is an extraordinary hotel. The staff are magnificent. The rooms are large, sumptuous, and well equipped with beautiful balconies and perfect bathrooms.

The staff can’t do enough for you and are amongst the best I’ve bet.

As for the location ….. well Mulu is something else altogether. This hotel is a real gem - the best Marriott I’ve stayed in for sure.

Self

10/10

Exceptional

31 Dec 2021

Verified traveler

Best place to unplug

Very comfortable room. Probably need to improve the lighting as certain area seems to be a little dim.

Friends_and_family Friends

10/10

Exceptional

11 Feb 2020

Latrice

Amazing hotel, great service, excellent food. Its everything advertised and more. Very hospitable with no complications at all.

Self

10/10

Exceptional

04 Jan 2020

Adel

Wonderful stay

Wonderful! Lovely hotel. Our room was beautiful and very spacious. Good bed and good shower. The breakfast was also good with a lot of options. The hotel offers a free shuttle from the airport and to the national park. Really nice hotel.

Partner

8/10

Excellent

08 Dec 2019

Verified traveler

Almost perfect place until they told me they had ran out of toothbrush and toothpaste.

Leisure Self

10/10

Exceptional

06 Dec 2019

Verified traveler

Amazing location, super friendly staff, super service to get to the national park. And the airport. This place had it all. Bring cash though as the WiFi don't always work so neither will your card

8/10

Excellent

26 Nov 2019

Verified traveler

Overall is this place is very nice. It’s not the same as normal Marriott standard but it’s in the middle of the jungle. When we first arrived however it was quite disappointing as there was no electricity. I think the water to the room must have an electric pump as no water there worked so couldn’t even shower. The WiFi is terrible so don’t have high hopes. Some of the board walk around the pool could be replaced and it swept for insects and their excrement more regularly. The Asian food at dinner is decent if extremely over priced. The western food we tried off the menu was pretty terrible: raw pizza.

Leisure Friends

10/10

Exceptional

29 Oct 2019

Verified traveler

the bathroom sink did soooo slow drain. i should wash my hands, faces with shower.

10/10

Exceptional

12 Sep 2019

Izzy

Will definitely go back

It was an amazing stay, the hotel was incredible, the amenities were great, and the staff were very helpful and friendly. We had a lovely time here.

Partner

8/10

Excellent

07 Jul 2019

Jersie

Beautifully set in lush rainforest environment. Friendly staff. Delicious food.

But could never find towels neat swimming pool area.

Leisure Family_with_children

10/10

Exceptional

05 Jul 2019

Eric

Hands down the best place to stay in Mulu, however there are not that many other options. It is pricey, but the resort was very much in character with the island while maintaining the luxury aspects. Food was fine but recommend you head down to park area for local food.

Leisure Family

10/10

Exceptional

24 Apr 2019

GTC

Very clean and excellent service.

Leisure Friends

8/10

Excellent

07 Mar 2019

Verified traveler

Being in a remote place near dense rain forests, there are bugs and insects at night, especially in the common open areas. If you have phobias of insects and bugs, this place (I don't mean the hotel alone), is not your place. The whole Mulu Park is crawling with (some magnificent and very interesting) insects.

Leisure Friends

10/10

Exceptional

23 Jan 2019

Verified traveler

Been before , so good that I had to return . At the Marriott one can experience the testing environment of the rain forest and return to comfort each night. Mulu Marriott is a unique magical .

10/10

Exceptional

22 Jan 2019

Verified traveler

A lovely secluded resort located closely to Mulu National Park. The cave tours are interesting and a bit of an adventure, and there's a lot to see on the treks through the forest. After a day of exploration, it's perfect to come back and relax in the comfortable rooms.

10/10

Exceptional

04 Jan 2019

Verified traveler

Hotel is very well maintained, staffs are very polite and friendly, late check out wasn’t an issue at all, truly a Malaysian hospitality

10/10

Exceptional

30 Dec 2018

Verified traveler

Clean, quiet and classy. Beautiful setting and rooms.

8/10

Excellent

08 Nov 2018

Julia

Very comfortable and relaxing get away. Great value for money. Loved the setting, the lounge area, the pool, the fitness centre and we had a great treatment at the spa. The food was mediocre but there weren't other options in the area. The caves and the bats in the park are definitely worth seeing too.

8/10

Excellent

07 Nov 2018

Gandhi

Fantastic stay at Mulu

Amazing stay at Mulu visiting the caves. Staff are friendly, however food and cocktails could do with some more variety! Needs more games options to keep guest busy on a rainy day.

Family

10/10

Exceptional

06 Nov 2018

Verified traveler

Close to park Hq, shuttle services to and fro hotel is a plus. Not forgetting to mention the excellent hospitality from the GM, Ben. Thank you for

10/10

Exceptional

02 Nov 2018

Manu

Beautiful location, excellent staff polite, helpful and ready to serve.

Poor internet connection in the lobby and none in the rooms. This is where they can improve further.

10/10

Exceptional

27 Oct 2018

Francis J

Luxury in an area of outstanding natural beauty.

This is a superb hotel - well designed to fit into an area of outstanding natural beauty. The facilities are excellent - a nice pool area and lots of lounge space, for example and the restaurant is very good. Staff were wonderful - always helpful and cheerful. Rooms are excellent and kept to a high standard of cleanliness.

Partner

8/10

Excellent

19 Oct 2018

fc

Nice 4star hotel in Mulu

The hotel is the only one in Mulu National Park. Great location for those who are visiting the National park and see the wildlife and the Caves. It was close to what we wanted to see.

10/10

Exceptional

20 Sep 2018

Verified traveler

Great hotel near Mulu NP ... it has a Borneo jungle lodge feel with a wonderful pool... the rooms are very large and the bathrooms have both a shower and tub.

10/10

Exceptional

27 May 2018

Walter

Wonderful hotel

This hotel is wonderful the hotel has very friendly staff and very helpful too. Free transfer to and from hotel and to the park. Very nice clean rooms with a nice pool a good breakfast too

Partner

10/10

Exceptional

27 Mar 2018

Robert

Beautiful property. Very helpful staff to take care of every need.

Partner

10/10

Exceptional

25 Jan 2018

Cody

Amazing hotel in a beautiful setting. Staff was great and room perfect. You couldn't ask for more in the middle of the rain forest. Would recommend and stay again!

8/10

Excellent

09 Jan 2018

SURINA

Perfect place to relax.

Hotel room is perfect. However, restaurant menu choice limited and expensive. Not much activity in the resort itself. You can literally eat and rot here unless you participate in the caving and hiking activities at extra cost. Wifi sucks. TV movie channels only HBO. Remember to bring some good books or pre-download good movies before entering Mulu. Staff are very polite except for 1 German aloof manager who occasionally walk about blind to every body.

Partner

10/10

Exceptional

02 Jan 2018

Rovena

Tranquility

Amazing place and people. Will come again.

Family

10/10

Exceptional

03 Oct 2017

Henriette

Excellent! We loved our stay....

Friendly, nice, clean and relaxed atmosphere.
Close to the rainforest/national park and Mulu-caves.
Excellent restaurant and cocktail-bar.
Excellent free shuttleservice to/from airport + national park/resort.
Spacy, nice and clean bungalows in a beautiful resort with an excellent staff.

Family

6/10

Pleasant

28 Aug 2017

janice

Rainforest wonder......eco blunder

A lovely hotel set in the edge of Mulu national park. However no eco initiatives taken. Bottled water everywhere, why no refilling stations and eco bottles. Plastic straws galore...why no biodegradable ones....this is a chance to be an. Example but none being taken....hotel seemed short staffed, no information readily given about all activities offered. Shop left unattended and couldn't pay for the ice cream I ate...had to really push to get the activities I wanted...I think next time I would stay in the park and not feel disappointed continuously with the lack of care shown here.

10/10

Exceptional

20 Aug 2017

Farida

Mulu Marriott Heaven.

My 12 year old son, and I stayed for 6 nights. We loved the whole resort and the food was very good especially breakfasts by far the best buffet we had ever had. We enjoyed the National Park tours every day and relaxed by the pool for the rest of the time. The games room was a wonderful bonus too. Jenga and connect 4 suited us perfectly for the rain falls which were daily, but not unexpected Ina rain forest!

Family

8/10

Excellent

25 Jul 2017

Verified traveler

Close to nature

For those who want to get close to nature, this is an excellent place. Near the Mulu Park. Great for caves exploring.

10/10

Exceptional

17 Jul 2017

steve

Marvellous location, staff and services. Loved everything
Thanks!

10/10

Exceptional

15 Jun 2017

Nicolas

Luxury in the heart of the jungle

Your room will be located in a bungalow built ~5-10m over the jungle floor in stunning Mulu National Park (best national park in Borneo): it is spacious (amazing beds) and luxurious. There's a good breakfast buffet/restaurant, and most importantly, a swimming pool to relax after a day of exploring the caves/hiking. Highly recommended! Great value as well.

10/10

Exceptional

19 Apr 2017

Suzie

The perfect retreat in the perfect place

The hotel was beautiful and nothing was too much trouble for the staff: from arranging trips last minute to rustling up an off menu vegetarian dish to knowledgable guides. The setting is spectacular but it really was the staff that made the trip extraordinary - special thanks to the lovely young female chef that cooked up wonderful soya fish in black bean sauce for our vegetarian friend.

Family

6/10

Pleasant

29 Mar 2017

Michael

Weekend in Mulu

Great location, nice property, friendly staff, but severe lack of service quality all across. Food quality varies, local good, other quite bad.

Partner

10/10

Exceptional

29 Mar 2017

Deborah

Remote, quiet, relaxing

Very peaceful, the service is slow and ad hoc at times, but being in a very remote spot, you can't expect full 5 star. Wi fi is terrible. Overall we loved our stay here.

Family

10/10

Exceptional

19 Mar 2017

Karen

luxury stay in the jungle

excellent stay. Rooms v clean and comfortable.Unfortunately our room was never cleaned or replenished even though we left the green service light on.(We stayed 3 nights) Food average and service slow in some areas but there werent many people staying there at the time. Staff extremely helpful but there was some miscommunication at times....it didnt spoil our stay though. In the rest areas the background music was playing. This detracted from the wonderful jungle noises we wanted to relax to. Could have done without the music in the background.Great experience overall and would recommend

Partner

10/10

Exceptional

07 Mar 2017

Jedda

Fantastic!

The place is clean and tidy with lots of amazing views. It was a family vacation and we truly enjoy the stay as much as we enjoy mulu itself! Mulu is a wonderful place packed with amazing floras and faunas worth to be explored and marriot stay just add on to the comfort and fantastic experience!

10/10

Exceptional

01 Mar 2017

Adventurer

Rainforest experience

Luxury living in Borneo, very remote location, fantastic caves, beautiful area.

10/10

Exceptional

26 Feb 2017

Ali

Fantastic experience, clean and comfortable hotel now under the Marrriott brand. Expect to be out of contact for the duration of your stay; although the hotel claims to have wi-fi in public areas (not in the rooms) it is extremely intermittent and when it does work it is painfully slow. Not their fault though, this is a remote part of Borneo after all!

10/10

Exceptional

29 Jan 2017

Clive

Tropical Paradise\n\n

Mulu Marriot is truly a wonderful paradise in the middle of tropical jungle. The moment we stepped on to its lobby, we are treated with courtesy and made to feel special. The attention to details when checking in was amazing - the front desk staff gave her undivided attention from the start right to walking us to our rooms before she attended to other customers.

The room was clean and modern. We had twin size beds (both queen size) and they are super comfortable. The little details, like installing an expresso machine, safe deposits and both fans & air conditioner make our stay so comfortable. The bathroom was sparkling clean (except for a little foul smell). We loved the bath tab and the shower. Plenty of hot water - heavenly after all day in the caves.

The service at the restaurant is high class. The staff are friendly - big shout to Gunalan and his team. They genuinely want to please and make you feel served. We loved the teh tariks and lattes! The breakfast spread are very decent with plenty to choose from. The dinner buffet on CNY was amazing and well worth the prices. But it was the \"going the extra mile\" service of the staff that made our experience at the Restaurant particularly pleasant and memorable.

Checking out was hassle free. There was not pressure to leave the room early. The free shuttles to & fro the airport and the Mulu National Park were a great help.

Well done Mulu Marriot - you treated each one of us like royalty. Preferred place to stay #Mulu.

8/10

Excellent

26 Nov 2016

adveMTures

Excellent 5 star hotel

Good Breakfast, Good facilities and excellent hotel room. Only complaints are poor internet connectivity via wifi at lobby, and limited channels on tv. Although there were 6 channels available, only 4 channels were viewable.

6/10

Pleasant

19 Sep 2016

Neleh

Hotel in stunning setting but disappointing

The Hotel is in a beautiful tropical rainforest setting beside a river. The customer service was not what you would expect in a 5 star hotel. An air of apathy on behalf of most of the staff was evident. We arrived with 3 suitcases and were not offered help to carry our luggage to our room despite the availability of an adapted cycle luggage carrier at reception but the rider was too busy chatting to other staff members to notice that we might require assistance.The swimming pool was in a very poor condition with an abundant growth of green algae on the walls and bottom. The rooms are very comfortable and clean. The bed was really comfortable and the view from the bathroom to the rainforest amazing. The local food in the restaurant was good. The hotel lacked attention to the small details that can make a good stay a great stay.

10/10

Exceptional

17 Sep 2016

simon

Great hotel with swimming pool and small beach

Overall excellent stay. Great breakfast, great transfer to park, excellent facilities, amazing bathroom.

8/10

Excellent

31 Aug 2016

Verified traveler

Relaxed

Relaxed n comfortable stay. Friendly staff. Food was good too :)

10/10

Exceptional

28 Aug 2016

JH Jung

Superb experience

Love it

10/10

Exceptional

15 Aug 2016

H

Excellent Resort Hotel inside of the Jungle.

Good location for cave adventures, kind staffs, and wonderful foods at M cafe. I enjoyed my holidays in this resort very much.

10/10

Exceptional

03 Jul 2016

Verified traveler

Fantastic getaway

Fantastic service by hotel staff. The hotel provides shuttle service to any place any time. Had a very relaxing getaway with my family. Safe for families with children.

Family

8/10

Excellent

10 Jun 2016

ellyn

There are complimentary shuttle services between the hotel and airport and also between the hotel and the national park entrance. Great place to get away from the city life. Not all food in the menu are readily available due to remoteness of the hotel but is not a real issue

Family