Name: Crystal De Luxe Comfort Collection
Address: Yeni, 501. Sk. No:9, 07980 Kemer/Antalya, 9, Antalya, 07980, TR

8/10

Excellent

11 Jul 2026

Stuart Andrew

All-round good hotel in very picturesque area. Rox hotel next door plays very loud music and so if you get a room next to that hotel, you may have a problem between 3-6pm and 9pm-12am. It is that loud at times that your internal organs vibrate! Saying that, Ludmila at Guest Relations was very good in trying to find a better room (elected to stay in room and just put up with it). Barmen sometimes a little unprofessional, but most staff very good. Spa treatments good and very pleasant areas to sit in throughout the hotel. Beach and pool a little crowded but did not put us off thinking of going again. All inclusive includes cocktails and sparkling wine and overall was very good, maybe one of the best I have had. I would go back to this hotel.

Partner

10/10

Exceptional

18 Aug 2025

Sadika

We got a room on the top floor it was a bit smelly on stale smoke otherwise food was very good stuff very friendly I enjoyed the Turkish bath

Leisure Partner

8/10

Excellent

14 Aug 2025

Sobirzhon

Hotel is nice but not 5 star they should do better in terms of meal variety. For fruits, sweets It was more quantity but not quality. No coffee machine at breakfast buffet. Rooms smell.

Leisure Family

10/10

Exceptional

01 Apr 2025

Dima

Every things was greet the food the workers im so happy I will go back to this place again

Friends_and_family Family

10/10

Exceptional

17 Oct 2024

Polina

Excellent spa! And massage, can't recommend more.
There is a big selection of water sports on the beach

Leisure Family

8/10

Excellent

12 May 2024

HANNA

Our stay was lovely, staff was nice all around other than one member of staff who had a bit of an attitude which as a VIP member did not appreciate.
Food was nice but needs to change and have more variety
Entertainment bit boring but last night we were there was good with the dancers
Location is great with local shops & restaurants
Spa facilities were great having had a Hammam Coffee scrub mixed massage which included full body reflexology and hot stone massage with a face masque
Shisha was available which we did a couple of times
We did a boat trip and quad biking arranged by a local company referred by the hotel
We met a hotel rep who came to talk to us on our last day and we said it would have been nice to have had him there at the begining of our trip so we had an idea of what we could do.
Overall the trip was a nice memorable one however with some improvements it will be awesome being there. 8 out of 10

Leisure Partner

10/10

Exceptional

01 Mar 2024

Konstantin

Great stay in the off-season with only a few guests in the hotel. It felt like the entire staff was attending to us. We were treated like royalty ;) Ksenia from the Entertainment team took us to see the nearby mountain and it was an awesome trip. Fantastic food and service. We had a lot of fun!

Leisure Partner

8/10

Excellent

26 Oct 2023

Ruth Ellen

Friendly and helpful staff. We stayed in a two room suite It was quite comfortable. It over looked the pool and outdoor stage area. The cleaning crews were exceptional.

The all-inclusive food/drink was more than enough variety and interest. We loved being able to grab and go from the pool area or the beach when appropriate.

You have to cross a street to get to the beach, so no true beachfront view from the hotel, but it is a private beach area with lots of amenities once you get there. The lounge areas, inside and out, where you can grab a coffee or a drink and just hang out, were delightful.

The spa seemed great, even though we only used it for beach towels, other people seemed to be enjoying it. We did use the onsite doctor for some small injury assistance and he was quite quick and helpful.

The guests were from all over the world and we enjoyed getting to meet friendly people and learn their stories.

The hotel is gated and there is a person on duty at the driveway entrance. The street it was on, is a bit remote, but we had no safety issues.

My only thoughts on improvement would be the loud music past 11pm (from the disco maybe - not sure)?
Also the Guest Relations person I spoke to only knew about the hotel offerings and literally told me she didn't live around the area so she couldn't tell me anything about what I could find in town. I thought that was a bit odd.

Regardless, we would definitely stay here again. Highly recommend.

Leisure Family

10/10

Exceptional

16 Sep 2023

Bonnie

The employees are excellent

4/10

Poor

27 Aug 2023

Professor M N

This is the worst so called 5 stars Hotel I stayed in.
The reception staff and management were useless and hopeless. I had to sleep on the FLOOR for six nights because the mattress was very old, uncomfortable, sinking springs.
I reported it to the management and they promised to change the mattress. All they did was to turn the mattress upside down, ending in a worse situation and resulting in back problems.
After several complaints with the manager called Leila and even others, they suggested to change the room. Nothing happened at all.
In addition, it was stated in the offer by Expedia to be given a bottle of wine on three occasions I raised the matter which was ignored completely.
It seems they don’t value and appreciate Expedia’s Gold members. I hope the matter would be thoroughly investigated with the management of this hotel.

Leisure Family

10/10

Exceptional

31 Jul 2022

Nastaran

It’s always great to be back. Food, entertainment, hospitality and everything about this hotel is on point. Truly had a great time.

Leisure Family

8/10

Excellent

21 Aug 2021

Islam

Excellent but the reception guy was horrible

The stay was good, the hotel is clean and all the stuff there was helpful except the reception guy his name is \" Halit \" he was terrible and his way in talking was too bad to complete the reservation and we were coming from a long airplane trip but he wasn't helpful at all.
But the the hotel was good, there was a variety every day at the food.

Friends_and_family Friends

2/10

Poor

15 Nov 2019

Verified traveler

This Resort is NOT 5 star, at best 3.5. Feels like a Retirement Home, Definitely Not for a young couple. Out of 4 restaurants only one is working, Only Local alcohol, I tried to buy Remy Martin or Hennessy Cognac, They don't have it. I booked there best room with Jacuzzi on the terrace, then was waiting all Day for them to clean that Jacuzzi, it was very dirty when we checked in. My reservation was for 5 nights, I only stayed 2 nights and booked different hotel. This place is very outdated, No Entreatment at all.

Leisure Family

10/10

Exceptional

02 Nov 2019

Verified traveler

Hard to fault very much, but they handn't quite got the BBQ arrangements right with smoke in both the inside & outside dining areas.
Otherwise excellent !!!

Leisure Partner

10/10

Exceptional

25 Jun 2019

Verified traveler

Excellent hotel! Would recommend anytime. Nice staff, great food

Leisure Friends

10/10

Exceptional

09 May 2019

Arie

GREAT, BUT A COUPLE OF THINGS TO CONSIDER

All in all, it was a very good experience. Comfortable beds, nice showers, excellent food, and good service.

The only things I didn't like: the A/C was very weak. It wasn't that big of a deal due to very pleasant weather in May, however, out could be a real problem in hot summer months. The other thing is that there is very loud entertainment right into the very early morning hours, this does make getting a good night sleep would a challenge.

I will still recommend this place, but thought you should know...

Family

10/10

Exceptional

23 Nov 2018

Valerie

Relaxing autumn break

Very good hotel. Food was excellent. Good choices. Staff courteous and helpful. Can recommend spa.

Partner

10/10

Exceptional

05 Sep 2018

seb

Hotel very close to the beach and friendly staff.\n

Hotel was very nice and the staff were very friendly and helpful both at the hotel and beach.

6/10

Pleasant

21 Aug 2018

Cuma

Nice hotel close to beach but the beach all stone.

Staff most they not professional and no English or any other europian language only same rusian I paye for sea side balcony but the room was in courtyard side.

10/10

Exceptional

17 Apr 2018

Kulsuma

Excellent Hotel with the best location

This was Our first Holiday and it was the most amazing experience ever. Having no expectations I absolutely admired the Hotel, location and the people there. Kemer is full of Hotels but his hotel provided a lot of comfort for those who did not wish to leave the hotel with a nice pool side, kids pool play area and unlimited food buffet. Food was not three times a day, as one closed another opened with an amazing snack bar that provided everything you could crave for such as pizza, donner kebab, burger, spaghetti muffins ice cream which all came with the package. I was truly shocked and appreciated this as I was unaware of how much i was getting for the little price I paid. Despite the Hotel like normal providing three cause meal they also provided additions food throughout the day which I found thoughtful and those who don't wish to leave did not have to as it was all catered for. If you would like to go out then domino's, Mcdonald and Burger king is distance away and also Halal. Therefore perfect location, even with night clubs and other things to do in town. Location of the hotel is perfect as you get the views of the mountains and the stoned beach with amazing view. As you walk down the sea you will come to the Mcdonald and Burger king side where the view gets even more better with green ocean and a Yacht company where you can hire it out with also a tour side on the private boat. Just outside the hotel is a bazar which has majority of the things you want to buy.

10/10

Exceptional

16 Apr 2018

S

Great hotel close to beach

Nice friendly staff, truly 5 star accommodation, very clean and well kept, huge buffet selection, all stone/marble flooring throughout and good pools including indoor pools and spa is 5 star treatment. Very pleased, only downfall is that the beach is pebble and no sand.

10/10

Exceptional

03 Oct 2017

Stuart

Excellent hotel, had a great time

Family

10/10

Exceptional

16 Jul 2017

yucel

Nice hotel

The hotel is nice and clean. The food is taste only the problem is you need to cross the road to go to beach.

6/10

Pleasant

19 Nov 2016

Alison

Crystal de Luxe at Kemer

This was our second visit to the Crystal, 12 months apart. We would have to say this year was a little disappointing. Compared to last year, cost cutting seemed very evident. Examples; no tea/coffee making facilities in the room, very limited (and only local) drinks available in the bar, over our four night stay non of the a la carte restaurants were open. To be fair this did not affect our stay. The hotel has a fantastic location and for the deals on offer it is still good value for money. Enjoy :)

Partner

2/10

Poor

18 Nov 2016

Verified traveler

Won't be back

Turned up given room on a main road very noisy at 2am neighbours having massive argument told to wait till morning to change room gave us new room OK but no air conditioning as apparantly it's winter just a fan open the doors mosquito heaven bitten to pieces then call to faith every day starting around 6am over loud speaker then you get the Cockerels screaming all night put us off turkey for life don't waste your money go somewhere better

10/10

Exceptional

11 Aug 2016

jalil

I didn't like the beach.I would prefer the sandy beach.

10/10

Exceptional

03 Jul 2016

Ranna

Best Trip Ever

My stay was one of the best in my life and this is saying a lot. I am 60 and started traveling at 16 years old. Have stayed in many hotels all over the world. This was by far one of the best experiences of my life. The hotel was very clean with great food at all times. To include a pool side light buffet daily. There was water aerobics at 10.30 AM which followed by a fun contest. The food was very good with lots of variety to include cheeses, olives and a good cold bar. The bar was open all the time and all was included. The spa was wonderful as I treated myself to a series of massages an facials. The staff were very friendly, mostly spoke English and were very helpful. The hotel had reasonable driver, car rental and this was great for shopping.
I give this hotel 5***** starts.

Family

10/10

Exceptional

13 Jun 2016

Shenol

Enjoyed our stay in this hotel with my wife. I highly recommend to everybody but open buffet could have been improved.

Partner

8/10

Excellent

13 May 2016

Robert

Outstanding price, with drawbacks

I paid $78 per night for this resort hotel and it’s lovely: large pool, bars, restaurants, shops and amenities. Entertainment for adults and kids, yoga classes, fitness rooms, etc. My rate was included breakfast, lunch, dinner, snacks, and all beverages, including all alcohol. The food was served buffet style, and it was not outstanding, but certainly good. The location is excellent, near city center, beach

10/10

Exceptional

07 Jan 2016

Verified traveler

Christmas holiday.

The hotel was very clean and the staff were helpful and enthusiastic. It's near the town so is in a good position for the beach and shops etc. It was a great place to spend Christmas, the staff and management went all out to make sure we enjoyed ourselves. It is the second Christmas we have spent there.

Family

6/10

Pleasant

04 Jan 2016

Sarah

Was a little disappointed with the entertainer over the xmas period the food was just ok, the staff were friendly but there was nothing to do was very boring.

Family

10/10

Exceptional

01 Jan 2016

Mr Nice Guy

Awesome

Fantastic what else can I say?

Every Element is thought of.

8/10

Excellent

19 Dec 2015

Christopher

Enjoyed hotel, accommodation and facilities.
Delightful front of house personnel.

Partner

10/10

Exceptional

08 Dec 2015

Alison

Crystal De Luxe Resort & Spa

An excellent location, only a few minutes walk to the centre of Kemer (with lots of shops and eateries) or a few minutes opposite direction to the (pebbly) beach.
Lots of local buses for exploring farther afield. A lovely clean, spacious hotel. Would highly recommend! :)

Partner

8/10

Excellent

05 Dec 2015

vijay

Good location. Good facilities and service.

Just one step te be an excellent is the staff and food. For some reason some of the restaurant staff is annoyed all the time and food is average. Apart from that it is really good place to stay.

6/10

Pleasant

24 Nov 2015

Carol

Short break before winter

Relaxing atmosphere.Nice spa facilities.Hotel staff very helpful and friendly

Family

8/10

Excellent

16 Nov 2015

Verified traveler

nice

at all good hotel the food could be better but lovely hotel

Family

10/10

Exceptional

03 Nov 2015

Elena & Morris

Great vacation

The food was excellent. The all inclusive program is a great value. One thing we did not like was that the swimming pool was too cold. It's a great way to spend vacation. The spa was excellent.

Family

10/10

Exceptional

31 Oct 2015

Fouad

Excellent .

it was great to stay in this resort you don't need to go out .

Partner

8/10

Excellent

28 Oct 2015

Frank S.

Holiday with wife

I know we bought an economy room, but there was only one easy-chair. And it was impossible to use the balcony because of heavy noise from the electric system outside.
But it is a luxuryos hotel with exellent facilities, roomy and ok food and drinks.
We need another room next time.

Partner

10/10

Exceptional

27 Oct 2015

Astra V.

Amaizng holiday

Thank you for the lovely holiday! I really liked the hotel, food, evening shows. Everything was amazing. Just the WiFi was not very good, really slow, loosing connection all the time e.t.c. But overall it was amazing.

Family

8/10

Excellent

17 Oct 2015

Peter

Nice hotel with good facilities

This was a last minute booking but we were not disappointed.
The hotel is well situated not actually on the beach front but has its own private beach just 2 minutes walk away.The hotel is efficiently run with good service in all departments & the food is varied & of good quality . Never had a problem finding restaurant seating or beach & pool loungers & generally had a relaxing experience although we choose not to be involved in animations which others might enjoy.
Not 5 star Dorchester but very acceptable & good value for money.
Transfer time airport/hotel approx. 50 mins by private taxi -80 euro return but well worth it.
Only downside is proximity of Grand Haber hotel next door & bedrooms facing do experience smoke from their nightly BBQ plus some noise from their music until maybe 11pm.
Grand Haber beach bar also play loud music in afternoons which is a beach annoyance to us at any rate

6/10

Pleasant

27 Sep 2015

Mike

Nice hotel, bad service food and beach too small.

My family did not have a good time and experience at this place.

8/10

Excellent

10 Sep 2015

Verified traveler

Great staff and hotel

It was a good hotel. Especially, I would like to thank the reception staff who really cares about their guests. Let me single out Kasim who is showing dedication and care.

6/10

Pleasant

04 Sep 2015

Benny

Not near to five-star hotel .

The food was no good same thing every day. The service cleaning the room at the time when the kids had to take a nap . All the reviws are not true . They post all the reviews. I will never go back there

8/10

Excellent

03 Sep 2015

Faiza

Relaxing resort

The hotel was very clean. There was plenty of staff in every area to answer to your request. The staff were very obliging and pleasant. They were efficient too. We required help with the room safe and the air-conditioning and the relevant staff was sent within 10 minutes to solve the problem. There was a huge variety of food on offer. The only criticism I have was the time slot for meals felt short as breakfast buffet was over at 9:30 am and not 10 am; on holiday one wants to wake up late, not rush in the morning for breakfast. Same for lunch, buffet was over at 14:30, which meant if you are out of the resort you had to rush back to get in the lunch slot. But on the brighter side, there was a smaller variety available at the pool side restaurant at lunch times, so you won't go hungry. The sitting areas and open lounges were spotless with endless drinks and desserts. We enjoyed sitting there late at night with a drink.

10/10

Exceptional

25 Aug 2015

yehouda nanikashvili

Family trip

The hotel is in best location and very friendly staff, the food in restaurants are good, the spa services is high level,

Family

8/10

Excellent

17 Aug 2015

Armand b.

Nice holiday

Everything was OK, worth the price. Just the pool towels can be newer ones....

Partner

10/10

Exceptional

15 Jul 2015

Yerzhan

Kemer Crystal De Luxe Vacation

vacation was great, the hotel was half full and it's good, many russian speaking people

Family

8/10

Excellent

30 May 2015

Verified traveler

Fro some reason, I have to pay at the reception. I thought paid to Expedia as I did to all other hotels in this trip. The rep of the hotel asked me to contact the Expedia myself.

10/10

Exceptional

10 Apr 2015

salim m.

good hotel

The staff is very help,very good food,every thing was very good

Family

8/10

Excellent

08 Sep 2014

Ch and M

There are better choices

We booked this hotel for 5 nights but arrived one day earlier as planned and requested 1 additional night upfront and were considered as 'walk ins' for a rate which was $80 higher than our other nights for $220 each. I asked for the same rate for this additional night at 10 pm because we had passed the all-inclusive dinner for that evening anyway. The underpowered employee was not able to accomodate our request and the manager was already gone home. So, the decision was not to give us the room and to send us to the much cheaper competition.
We cheched in the next day, i asked for the manager and the front desk manager started to argue with us, no sign of an excuse.
Ok, we thanked and cheched in anyway. Room was OK, ocean view, but the loud music from the discotheks opposite of the road were a real ear filler until 3.00 am in the morning.
The food and beverage all-inclusive package was also pretty good, great breakfast, lunch, even at the pool and dinner was excellent. However, the 80 % russian clientel was something what we not expected.
In general we would not book this hotel again.

Partner

10/10

Exceptional

01 May 2013

Drikky

Very good value

Not 5 star by a long way but extremely pleasant and very good value. Not sure how they do it at the prices charged but all to the guests benefit. Good entertainments throughout the day and well into the night.
All in all a pleasant experience.
Need a car to enjoy the area but they are available at the hotel.

10/10

Exceptional

26 Jul 2026

Kaan

Hersey çok güzeldi

10/10

Exceptional

12 Jul 2026

Ivelina

Vi er kjempefornøyd av hotellet. Fin lokasjon, rent rom, hyggelige personal. Spa tjenester var helt utrolig. Jeg anbefaler på det sterkeste!

Partner

10/10

Exceptional

14 Jun 2026

Mesut

Yemekler harikaydı. Çalışanlar ilgiliydi. Otel konumu ve imkanları fiyata göre gayet iyiydi.

Friends_and_family Family

10/10

Exceptional

05 Jun 2026

Rukiye

Das Personal ist sehr hilfsbereit und sehr freundlich, besonders in Spa- Bereich. Ich hätte mir allerdings gewünscht, dass Kino für Kinder jederzeit ermöglicht wird, zumindest bis 20 Uhr. Bei der Lagoon Snack Bar wurden die Touristen bevorzugt und bekamen ihr Snack eher, obwohl wir länger gewartet haben und auch Touristen mit türkische Abstammung waren.

Family_with_children

10/10

Exceptional

29 May 2026

Süleyman Umut

Çok iyi konumda, çalışanlar çok yardımcı ve iletişimleri güzel. Aktiviteler ve sunduğu olanaklar başarılı, havuzu ve denizdeki özel plajı da tercih faktörüydü. Teşekkür ederiz

8/10

Excellent

22 Apr 2026

J

Net hotel , eten erg eenzijdig , prima locatie , dicht bij het centrum

Partner

10/10

Exceptional

27 Mar 2026

Aslihan

çalışanlar çok güleryüzlü ve yardımcıydı hatta şal sorduğum bir çalışan olmadığını söyleyip üzerindeki ceketi bile vermek istedi odamız gayet temizdi yemek çeşitliliği yeterli ve lezzetliydi, genel olarak çok memnun kaldığım bir deneyim oldu. Bayram dolayısıyla çok kalabalıktı sadece lobideki alan yetersizdi bunun için tartışmalar bile çıktığına şahit oldum ama ailecek güzel bir tatil geçirdik

Friends_and_family Family

8/10

Excellent

22 Feb 2026

Basar

1 yıldızı discodaki dj müziklerinden kırıyorum.onun dışında herşey güzeldi.

8/10

Excellent

01 Feb 2026

Ertan

Temiz ve nazik

Friends_and_family Family

8/10

Excellent

26 Jan 2026

Elif

Evet

Friends_and_family Family

8/10

Excellent

25 Jan 2026

Ayse sule

İmkan ve özellikleri
Ful çocukların oyun alanı olması

Friends_and_family Family

8/10

Excellent

24 Jan 2026

Sengal

Odalar temiz ve konforlu. Otel personelleri güler yüzlü ve çok saygılı. Yemek çeşitliliği güzel ve lezzetli. Sadece kedileri sevmeyen biri iseniz rahat edemeyebilirsiniz. Heran heryerden bir kedi karşınıza çıkabiliyor. Kediler sakin ama sevmiyorsanız rahatsız edici olabilir. Onun dışında bizim için çok keyifli bir tatil deneyimi oldu.

Friends_and_family Family

10/10

Exceptional

22 Jan 2026

Talip

Odamız temizdi personel cidden nazikti her alanda bir huzur ve güven hissi vardı yemekler güzeldi hizmet de öyle teşekkürler

Partner

10/10

Exceptional

21 Jan 2026

seydi

Çok güzel harika

Business Family

10/10

Exceptional

11 Jan 2026

Hüseyin

Evet

Friends_and_family Friends

10/10

Exceptional

10 Jan 2026

Ugur

Yeme icme çeşitliliği fazlaydi. Otelin kendine ait plaji var. Temizlikle ilgili sıkıntı yasamadıķ. Calisanlar ilgiliydi.

Friends_and_family Family

10/10

Exceptional

06 Jan 2026

Yesim

2019 yilindan beri her sene otelinizde konaklama yapiyorum. Her zamanki gibi odalar temiz personel guler yuzlu ve naziklerdi. Ilk defa bir yilbasi konaklama yaptim kucuk bir yanlis anlasilmadan dolayi musteri memnuniyeti adina Niyazi bey gala gecesi icin masasina bize tahsis etti onun icin ayrica Niyazi beye tesekkur ediyorum..

Friends_and_family Family

10/10

Exceptional

05 Jan 2026

Fatih

Ocak ayı içinde dinlenmek için ideal fiyat performans üst seviyede tüm çalışanlara teşekkürler

Friends_and_family Friends

10/10

Exceptional

21 Dec 2025

Adnan

oda temizdi. personel ilgili alakalı idi. konumu çok güzel otelin. yemekler de harika idi. yani bahane bulacak bişey bulamadım. herşey için çok teşekkürler

Partner

8/10

Excellent

07 Dec 2025

Bulent

Kendi halinde sakin bir otel 75-80 yaş ortalamalı almanlarla kafa dinlemelik bir mekan, hizmette iyi, yemekleri standart, tatlı kısmı geliştirilmeli, denize kenarı yok ama bazı odalar yandan deniz manzaralı, personel ilgili ama lobby barda kokteyl yapmakta biraz zorlanıyorlar. Otopark dolu görünsede yer bulabiliyorsunuz.

8/10

Excellent

01 Dec 2025

Bülent

Her şey iyi

Self

10/10

Exceptional

30 Nov 2025

Suna

İnanılmaz bir personel takımyla çalılıyorlar son derece güler yüzlü ve nazik personelleri var. Gayet temiz bir otel

Friends_and_family Family

10/10

Exceptional

26 Nov 2025

Mert

Temizlik ilgi alaka çok güzeldi

Friends_and_family Friends

4/10

Poor

22 Nov 2025

ANIL

Odalarınız bakımsızdı yatağınız rahatsızdı yastıklarınız dağınıktı oda temizliğini sıfır yıl dönümü kutlamaya geliyoruz her şey dahil otelin yaptığı süsleme yakışmadı iki havludan bir kalp yapmak çalışanlar ilgisizdi yemekleriniz yetersizdi sadece meze yiyebildik lezzet sıfır kristal grubu otellerine bu hizmet yakışmadı dışarıdaki havuzunuz buz gibiydi
Otopark yetersizdi vale hizmeti sıfır eşyalarımızı kendimiz çıkardık kendimiz yükledik ücretsiz içecek servisiniz yetersizdi bir daha kristal Delux otelini tercih etmeyeceğim

Friends_and_family Family

8/10

Excellent

21 Nov 2025

Tarkan

Sehr schönes Hotel mit freundlichem Personal. Die Zimmer sind sauber und gemütlich, und das Frühstück ist abwechslungsreich und lecker. Insgesamt ein angenehmer Aufenthalt – gerne wieder!

Leisure Partner

8/10

Excellent

14 Nov 2025

Bayram nadir

Spa cok iyiydi

Partner

10/10

Exceptional

13 Nov 2025

Leon

Der var rengøring hver dag på værelset, uden bestilling og ekstra betaling. Maden var rigtig god, lækker buffet med varierende mad, og 3 Ala carte restauranter man kan bruge ubegrænset. Lækker snack bar i nærheden af poolen, let tilgængelig og gode muligheder. Der er omtrent 10-15 forskellige drinks man kan vælge imellem, og ubegrænset sodavand og vand alle steder. Personalet er ikke fremragende til Engelsk da de hovedsageligt snakker russisk eller Tyrkisk, men man kan klare det meste. Spaen i kælderen er god, og man kan forhandle med dem om prisen, da den ikke er inkluderet, det er stadig billigere end dansk Standard. Fitness rummet er ikke sindssygt stort, men der er det mest basale. Alt i alt var vi yderst tilfredse, vi havde værelse til nabo hotellet, de spiller højt musik indtil 23:30 ca, så hvis man vil have tidligt ro, bestil værelse med pool udsigt.

Leisure Friends

10/10

Exceptional

12 Nov 2025

Rob van

Personeel was vriendelijk en behulpzaam. De spa was fantastisch. Zijn goed tot rust gekomen.
Begeleiding in de spa door Serdar was prima

Leisure Partner

4/10

Poor

31 Oct 2025

Gülsah

2 gece konaklamamız ile ilgili olumlu gözlemlerimiz:
-Odamız temizdi, personel genel olarak güler yüzlüydü.
-Açık büfe yemekleri çok çeşitli değildi ama yeterli ve lezzetliydi.
-Çocuklarımız tenis kortunu kullanabildi gündüz saatlerinde, gayet memnun kaldılar.
2 yıldız verme sebebim olan olumsuz tarafları:
-Otelin plajına gitmek için bir cadde geçmeniz gerekli ve belediye parkından geçerek gidiliyor. (Trafik geçişi güvenliydi.)
-Çıkış günümüzde (henüz çıkış saatimiz gelmemişken ve üstelim oda kartlarını bile teslim etmemişken) eşim odaya çıktığında bir bagaj ve içinde kimlik ve kredi kartlarımızın olduğu çantamızın koridorda kapının önüne bırakıldığını ve kat temizlik görevlisinin odayı temizlediğini gördü. Daha önce konakladığın otellerde böyle birşeyle karşılaşmadım ve asla uygun olmayan bir durum. Resepsiyon görevlisi özür diledi kendisi de daha önce böyle birşey yaşanmadığını söyledi. O gün çıkış yapılacakların listesi kat görevlilerine veriliyormuş ona göre temizlik yapılıyormuş ama hem çıkış saati gelmemiş hem içeride eşya varken olması malesef düşük bir puan vermeme sebep oldu.

Friends_and_family Family

10/10

Exceptional

27 Oct 2025

Erhan

Her sey kusursuza yakin isliyordu. Herhangi bir olumsuzlukla karsilasmayip uzerine keyifli anlar biriktirdigimiz icin mutluyuz. Personelin ilgi ve alakasi, yemeklerin lezzeti, Spa hizmetinin kalitesi bizi memnun etti.

Friends_and_family Family

8/10

Excellent

26 Oct 2025

EFE CAN

Yemek çeşitleri çok ama lezzet az. Onun dışında kusur yok. Animasyon ve eğlence gayet iyi
.Tekrar gidilir otel.

Friends_and_family Family

10/10

Exceptional

20 Oct 2025

Rukiye

Das türkische Bad mit Sauna und Massage wurde nach Bedürfnissen angepasst. Das Essen mit großen Auswahl. Kann nur weiterempfehlen

6/10

Pleasant

03 Sep 2025

Verified traveler

Crystal Aura- Orta derecede iyi

Crystal De Luxe Otelden konaklama aldım ancak bizi daha iyi olduğu belirtilen denize sıfır Crystal Aura'ya ücretsiz gecirdiler. Gece banyoda böcek gördüm. Klima bakımsız ve çalıştığında koku saçıyordu. Restoranda kimi kaşık çatal lekeliydi. Yine ana restoran oldukça kalabalık oluyordu klimalı kısımda yer bulmakta güclük çekiyorduk. Yemeklerde lezzet hiç yoktu. Çay Lipton demlik poşeti ile demlenmisti. Türk usulü çay otuyla demlenmemisti. Deniz güzeldi temiz ve suyu sıcaktı ancak plajda sigara dumanına aşırı derecede maruz kalmak bizi çok rahatsız etti.

Friends_and_family Family

10/10

Exceptional

22 Aug 2025

TARIK

Excellent pour les familles
Le kids club est tres bien et les animatrices en particulier Hayat sont tres avenantes avec les enfants

Leisure Family_with_children

10/10

Exceptional

10 Aug 2025

Moussa

Repas de qualité et variées

Leisure Family_with_children

10/10

Exceptional

20 Jul 2025

Nese

Fiyat performansı çok çok iyi bir otel. Yemekler çeşitli ve lezzet anlamında üst segment otellerle yarışır. Alkol kalitesi fiyatına göre yeterli. Odada değişmesi gereken eşya yok gibi. Modern dizayn edilmiş.Banyo tertemiz. Ama küçük tuvalette hafif koku vardı.Temizlik görevlisi arkadaş temizledi ama yine de geçmedi.Orayi kullanmadık. Merkezi klimalar çok iyi çalışıyor. Tüm kapalı alanlar ve odalar oldukça serin. Ama saat 4.00 gibi kendilinden kapaniyor.Sabaha karşı terle uyaniyorsumuz tekrar çalıştırıyor siniz. O can sıkıcı biraz.Animasyonlar yeterli. Kaldığımız 5 günün ikisinde canlı müzik ve dj performanslı akşam etkinliğine katıldık ve çok eğlendik. Havuz yeterli büyüklükte. Hiç şezlong sıkıntısı cekmedik. Denize akşam üstü girdiğimiz için orada da rahat yer bulduk. Genel anlamda ikramlar hem havuzda hem de denizde yeterliydi. Deniz klasik kemer denizi,temiz ve dalgasız. Personel genel anlamda ilgili ve güler yüzlü.
Çalıştığım sektör nedeniyle üst segment otellerin neredeyse tamamına gitmisimdir. Daha iyisi olabilir mi, elbet olabilir. Kapalı şişede bira almak ya da daha kaliteli çerez yemek gibi. Ama onun için iki katı fiyat vermeye değer mi tartışılır.İlk cümlede belirttiğim gibi FP oteli.

Friends_and_family Family

10/10

Exceptional

15 Feb 2025

CHRISTIAN

Tres accueillants. Repas délicieux.
Tres propre.

Partner

2/10

Poor

20 Aug 2024

Janine

Für echte 5-Sterne Hotels ist dies eine Beleidigung. Das Essen ist schlecht und das Personal ist faul, arrogant und unfreundlich. Während meines Aufenthalts hat beim benutzen der Klimaanlage mein Zimmer jeden Abend nach dem Grill der Küche gestunken. Teilweise Party vor dem Hotel bis 4 Uhr morgens.

Business Self

10/10

Exceptional

14 Apr 2024

MURAT

Herşey Güzeldi!

Müşteri hizmetleri çok ilgiliydi.Garsonlar ve çalışanlar güleryüzlü. Servis Bayram tatilide olda hiç aksamadı. Hakkını vermek lazım. Tek sorun münferit gelen Kalabalık Erkek grupları. Eşiniz veya kız arkadaşınız varsa problem. Onun haricinde hakkını yememek lazım. Teşekkürler!

Partner

10/10

Exceptional

21 Aug 2023

Dogancan

Otel 10 Puan disiplinsiz personeller 4 puan

Bazı otel çalışanlarının disiplin problemleri dışında genel olarak güzel bir otel ama o bazıları dediklerim otelin genel havasına hiç ama hiç uymuyor. terbiye uslüp ahlak *0*

Partner

8/10

Excellent

05 Nov 2021

Ozkan

Grote mooie hotel en behulpzaam personeel. Mooie legging. Spa was heerlijk.een nadeel veel te dure spa paket wat niet voldeed door een niet werkende jaccuzie.wel 250 euro betaald wat gelijk stond aan 3 dagen verblijf in het hotel.

Leisure Partner

8/10

Excellent

21 Sep 2021

alla

Хотите потусить - вам сюда!

Отель оправдал ожидания, очень чистый, все отлично организовано, основное питание представлено турецкой кухней, каждый вечер дискотеки,Собственный галечный пляж вблизи отеля с пирсом и прекрасным видом на горы. Отель расположен В самом центре Кемера, есть где погулять и рядом рынок. Хороший спа центр и бассейн с горками. Для стандартного турецкого отдыха с друзьями - идеально!

Friends_and_family Friends

8/10

Excellent

04 Sep 2021

Ekrem

Einen großen Dank an das gesamte Personal . Besonders Mahmut, Hüseyin und Islam kümmern sich tagtäglich mit sehr viel Energie um die Gäste. Ich muss zugeben , dass das Personal 1A waren und die großen Mängel des mittlerweile in die Jahre gekommenen Hotels kaschieren. Tolle Mitarbeiter nochmals herzlichen Dank an Alle!

Der Spa Bereich geführt von Serdar ist auch sehr sehr gut! Begonnen hatte ich mit einer Massage am Ende waren es drei Massagen, weil die Masseure mich sehr überzeugt hatten.
Nochmals auch einen herzlichen Dank an Serdar und seinem Team ! 💪 Hut ab und weiter so.

Schlussendlich kann ich sagen:
Wenn Kemer dann Crystal De Luxe

Leisure Self

10/10

Exceptional

09 Aug 2021

Verified traveler

Hotel is zeer schoon. Alles wordt direct schoongemaakt en desinfecteerd. Eten is goed. De hele dag is er eten. Ook s’nachts is er een snackrestaurant aanwezig. Personeel is vriendelijk en handeld snel. Deze hotel kan ik aanbevelen. Goed prijs kwaliteits verhouding.

Leisure Family

8/10

Excellent

30 Jun 2021

Verified traveler

L'hôtel est magnifique, bien situé

6/10

Pleasant

30 Jun 2021

Verified traveler

L'hôtel est bien situé. La plage est trop petite et il n'y a qu'une piscine qui se rempli très vite lorsqu'il y a bcp de monde.
Pour la plage, il faut traverser une rue et marcher qq minutes pas idéal quand on a des enfants.
Le buffet, comparé à d autres hôtel, j ai vu mieux. Les salades, desserts sont bons et variés mais les plats chauds pas top.

Leisure Family_with_children

2/10

Poor

26 Jun 2021

Mahmut

Bla

Bla bla

Business