Name: The New Whyalla Hotel
Address: 10 Gowrie Avenue, Whyalla, 5600, AU

4/10

Poor

20 Jan 2025

Brigitte

Review of n°4 room New Whyalla Hotel 10 Gowrie av

No private parking,(street parking).
Wasn't told that the restaurant wasn't operating that night ( reason why i chose that hotel to have access to dinning).
Someone opened our door while we were inside the room. After going to complaint about it, i was told that it was a personal member who had the spare key by mistake.
We will not comeback to that hotel, overall not worthy of the $99 we paid.

Partner

8/10

Excellent

05 Jan 2025

James

Single accommodation cost reasonable

8/10

Excellent

16 Dec 2024

Matthew

Crack heads everywhere
Bar staff amazing

Leisure Partner

4/10

Poor

25 Nov 2024

Margaret

The hotel was conveniently located for my business purpose. Unfortunately, it falls short in customer service and cleanliness, due to a lack of training/staffing I suspect. However, there were a few staff that were very helpful and they made a difference to my stay.

Business Self

6/10

Pleasant

22 Nov 2024

Andrew

Booked in for a quick overnight Sunday. Yes, it was cheap through Lastminute, get what you pay for I guess, but no dining facilities (Cafe Primo shut down), bar was open, staff (one person) friendly.

Business Partner

8/10

Excellent

20 Nov 2024

Idris

Affordable and great value for stay
Friendly staff

8/10

Excellent

26 Jul 2024

Elaine

Nothing new about the hotel. Bed was comfortable. Room clean but don't look to close. Well worth the money. Convenient dining downstairs, and great food.

Leisure Partner

4/10

Poor

07 Jul 2024

Charlie

From the outside the entire hotel looks like a prison, and in a dodgy area. Inside hotel was only a few gamers and couple people in the bar. Staff were unwelcoming, seemingly spacey, and claimed there were going to have a busy evening and that it would be an inconvenience to order food from them. Room was very dated and dark, we somehow managed to laugh at the fact we’d booked this room based on a different appearance when booking online. Definitely not worth the stay.

Leisure Partner

10/10

Exceptional

22 Apr 2024

Kendall

Great to be able to check in late. Very friendly staff

Leisure Family

6/10

Pleasant

02 Mar 2024

Deanna

The locals love their Karaoke and there’s some talent in Steel Town! They know how to party too

Business Self

6/10

Pleasant

13 Feb 2024

Robert

An older premises in good condition. Very comfortable bed and plenty of shampoo and conditioner for use in shower. Breakfast cereal and tea and coffee provided together with bottled water for use in kettle. Overall good value.

Business Partner

10/10

Exceptional

02 Jan 2024

Richard

Room was basic but safe secure and in a good position, Staff were very helpful, food and beer were good only slight negative is you could hear the music from the Bar a little in our room at the stairs end, possibly ask for a room down the other end if you think it could bother you.

Leisure Family_with_children

6/10

Pleasant

07 Dec 2023

Sue

Staff were lovely

Leisure Family

8/10

Excellent

10 May 2023

John

Clean and tidy. Good service from the staff

Leisure Self

6/10

Pleasant

11 Mar 2023

Joelleen

Accommodation is all up stairs above pub/gambling facility. Difficult to find as signage is limited.

Leisure Friends

10/10

Exceptional

29 Oct 2022

lee-anne

room was perfect nice and clean , microwave for use

Leisure Partner

6/10

Pleasant

18 Jul 2022

Leslye

We came from Adelaide for a 50th party overnight so really just needed somewhere to sleep, however the electricity kept shutting down on one side of the room which was very frustrating. The room is also in dire straits of an upgrade!! The staff were very helpful in giving us extension cords to help with our needs but overall a disappointing stay. We wouldn't stay again.

Leisure Partner

6/10

Pleasant

17 Jul 2022

Jason

Staff are very helpful

Business Partner

8/10

Excellent

12 Jun 2022

Joshua

Loved the service, the room was very basic which was what i need for only staying for 24 hours

Only issue i had when you turning the shower on if the pressure got to high it would fall down.

Other than that, was a good and pleasant stay, check in and out was so easy and the staff we polite and friendly

Business Self

4/10

Poor

08 Jun 2022

Marilyn

Old Rundown, I think a prison cell would have been bigger. Cold, crammed but the restaurant was good and the staff were very friendly

Business Self

6/10

Pleasant

01 Jun 2022

wendy

Large comfortable but dated, needed attention.

Partner

8/10

Excellent

11 Mar 2022

Rafael

Good value

Good place..good price.

Business

10/10

Exceptional

31 Dec 2021

Harshini

Good place. Clean and comfortable

Leisure Partner

8/10

Excellent

24 Oct 2021

Murray

My clean room met all my needs for overnight The free Continental breakfast was good.

Leisure Self

8/10

Excellent

23 Aug 2021

Verified traveler

It was a basic room, no instructions anywhere on how to use the air con or tv, the fan in the bathroom did not work and there was a big run in the carpet, could have used another blanket on the bed or an electric blanket as it got cold during the night...it was quiet, could not hear any noise from others or bar down stairs and they supplied cereal..good value for money..

Leisure Self

2/10

Poor

25 Jul 2021

Ellen

We didn’t stay at the Hotel as we canceled because of the 7 day Coronavirus Lockdown. I had to ring the Hotel to cancel because the on line booking site was down and I couldn’t get through. I rang the hot line and was put on a waiting list which was over half an hour wait and then was cut off.???

Friends_and_family Friends

8/10

Excellent

28 Jun 2021

Pauline

A compact room with hotel benefits

The single room was small, but contained all the essentials. The only hiccup was the cleaner coming to the room at 6:45am.
Easy access to all the pub facilities and restaurant was good.

Self

8/10

Excellent

20 May 2021

Verified traveler

comfortable, roomy

Leisure Friends

4/10

Poor

09 May 2021

Verified traveler

The main meal area, was clean and staff friendly. Rooms need updateing. No shelves in bathroom area. Room i had not clean. Only give you 1 small milk. They supplied cerial for breakfast. i couldnt have milk on my ceral.

Leisure Self

4/10

Poor

06 May 2021

Verified traveler

Very noisy early morning with regular patrons going to work

6/10

Pleasant

15 Apr 2021

Ian

The place is not “New” and is being refurbished. Not well sign posted. Curtains were broken. The on site restaurant served only basic Pub food. But the place was cheap, clean and quiet

Regards

Ian

Self

4/10

Poor

08 Feb 2021

Verified traveler

The Restaurant was excellent, as was the service and the price.
The room was what let the whole place down. There were 2 lights in the room which didn't work. We had no hot water available in the morning for a shower. In the bathroom, there was an overflow from the hot water service which dripped onto the bathroom floor all night, so that by morning there was a big puddle of water on the floor, making it quite dangerous I believe. The bathroom wasn't as clean as it could have been, and there were several areas in the room where it was partly repainted only.

Friends_and_family Partner

8/10

Excellent

03 Nov 2020

Verified traveler

Hotel Room

Satisfactory hotel room, with fridge and breakfast supplied. Everything was clean.

Self

8/10

Excellent

19 Oct 2020

Shirley M

ell satisfied

This is the second o/night stay here. Have returned as safe parking, rooms are upstairs I was immediately offered help. Stairs safe and well spaced. Room average size and adequate Bonus free Continental breakfast No noise from downstairs Great meals and childrens play ground

Self

10/10

Exceptional

18 Oct 2020

Fredrick

Location was conveinent, walking distance from where we needed to be

Leisure

8/10

Excellent

16 Feb 2020

Sam

The single room was adequate for a person who didn’t use a walking frame, a little narrow for aids. The toilet and shower were of good size and safe entry. Bonus complimentary breakfast cereal pack was appreciated. The room smelt fresh, air conditioner very good.

Leisure Friends

8/10

Excellent

12 Feb 2020

Mr Simon M

Simple but adequate.

Easy and convenient. Friendly staff.

Self

10/10

Exceptional

02 Feb 2020

Verified traveler

all was good it is a old hotel so it is ok .. I needed a lift to my room and the Man was so good to me and help me down (my ankles are not good at the moment)

Friends_and_family Family

8/10

Excellent

26 Jan 2020

Verified traveler

friendly staff, neat clean rooms great location...

Friends_and_family Family

6/10

Pleasant

27 Dec 2019

Verified traveler

Good sized room. Clean linen. Fridge and microwave. Clean room. Tea, coffee and cereal for breakfast.
Bar, restaurant and gaming facilities if required.
On road parking under CCTV.
No lift access to accommodation which could be a problem if you have a lot of luggage.

Leisure Partner

8/10

Excellent

06 Sep 2019

Verified traveler

Cheap clean and quiet hotel, good price
Restaurant and Bar area surprising
Would stay again

Business Self

10/10

Exceptional

19 Jul 2019

Karl

Great hotel central location

Great hotel, central location

4/10

Poor

14 Jun 2019

Verified traveler

Shared bathrooms? Might be good to mention that. We didn’t bother to stay as our room was located next door to a wedding reception and directly above a noisy bouncy castle!

Leisure Family

8/10

Excellent

17 May 2019

Kevin

Welcoming & comfortable stay

We appreciated the friendly welcome and our room was centrally located on the first floor. Beds were comfortable and bathroom facilities adequate. (the bathroom was large and was set up for guests with disabilities) Breakfast provisions were limited to a small choice of packet cereal, with milk supplied, but no provision for toast and spreads,as was perhaps expected ( the listing stated that breakfast was included). The room was quiet and adequately furnished. All in all still good value accommodation.

Friends

8/10

Excellent

09 May 2019

Verified traveler

wifi is non-existent. and it s was difficult to locate the reception.
otherwise, the place is not too bad for a night stay.

Leisure Partner

8/10

Excellent

06 May 2019

Verified traveler

A shared bathroom that all, my preference is my own bathroom. Next time I will look at the information a little closer.

Business Self

4/10

Poor

09 Apr 2019

Missy

The room was clean, just. It was noisy and with the window open I had a lot of smoke coming in. There was no information to suggest that it had a shared bathroom. The bathroom was dirty and the shower hard to adjust the temperature of the water. Very disappointed given the price of the room. The housekeeper was also asking me to leave by 9.30 on the morning of departure.

Friends_and_family Family

10/10

Exceptional

19 Mar 2019

Verified traveler

Quiet location and great food in the restaurant, reasonably priced

Business Self

8/10

Excellent

10 Mar 2019

Verified traveler

Great service friendly staff and good food available

Leisure Partner

10/10

Exceptional

06 Feb 2019

Verified traveler

good value for price good room good location . you wont be disoponted

8/10

Excellent

24 Jan 2019

Verified traveler

Nice hotel, reasonably priced as good as a cabin at the caravan park(s) but much cheaper.

8/10

Excellent

21 Jan 2019

Verified traveler

Nice hotel in the middle of town. Friendly staff made the stay pleasant.

4/10

Poor

09 Jan 2019

Verified traveler

Wife bitten by a spider in the room.
Reported to staff. They were completely indifferent to this.
Very poor service.

6/10

Pleasant

22 May 2018

Robert

Whyalla stay

No room cleaning

Family

6/10

Pleasant

05 Apr 2018

Verified traveler

The hotel wasn’t comfortable...though the room was clean but it looked very shabby and unwelcoming..

8/10

Excellent

02 Apr 2018

Tom

Easy Access to all of Whyalla\n

Hotel is situated roughly in the middle of Whyalla which makes it ideal for travelling to the Beach or to Westland Shopping Centre areas in about 10 mins per trip. It is also in a fairly quiet part of Whyalla....not really on the main thorough fares so not too much traffic noise. I found the Staff very friendly and eager to help with any Information on things to do in Whyalla....I definitely enjoyed my stay here over the Easter Long Weekend and recommend anyone visiting Whyalla to give this Hotel a try...I'm sure they wont be disappointed.

8/10

Excellent

02 Feb 2018

Verified traveler

It was a solid hotel to stay at. Value for money was good.

Family

8/10

Excellent

26 Sep 2017

Caz

Hidden basics, great food

Zero signage, it's the one opposite the electricity yard! Drove round it twice, I had to ask if I was in the right place as there wasn't anything to say it was the New Whyalla Hotel inside or outside, only signs were \"bar\" \"TAB\" and \"Primo\" (the restaurant). Great food downstairs, good for a solo traveller, room had a/c which it needed, and well insulated against the (good) live music. Bed was comfortable, bathroom clean. Good for the stop-over it was. Just took a while to identify!

8/10

Excellent

13 Sep 2017

john

well positioned

comfortable central location, slight noise from passing heavy traffic but not enough to be annoying

6/10

Pleasant

26 Aug 2017

aundre

It is new downstairs but the rooms are old, tired.

Dirty bathrooms, carpets are mot cleaned properly. Bar service is slow. Some of the staff do try and help and is very good others are just there to show up. It seems they are under staffed.
Food and pricing good.

6/10

Pleasant

01 Apr 2017

Verified traveler

great staff, tired rooms.

The staff are great really helpful. The rooms are tired and in need of a revamp.

2/10

Poor

10 Feb 2017

stacey

Hotel falling to bits

Worst experience I have ever had . Terrible food. Terrible facility.

8/10

Excellent

17 Jan 2015

Sarah

Facilities: Basic, Everyday; Value: Affordable, Economical; Service: Good; Cleanliness: Pleasant;
Good value for money. Rooms nicer than those available elsewhere in town for same price

Partner

6/10

Pleasant

17 Dec 2014

michael

Facilities: Tired, Old; Value: Inexpensive; Service: Below average; Cleanliness: Lacking;
loved the bar and the cafe primo ...beer was cold and satff friendly .but a bisciut wrapper lay outside my room door for two days ,i had to smile tho

6/10

Pleasant

09 Dec 2014

Lucy

Facilities: Tired; Value: Cheap; Service: Sloppy; Cleanliness: Poor;

Partner

10/10

Exceptional

18 Nov 2014

Ali

Facilities: Good; Value: Great deal; Service: Friendly; Cleanliness: Faultless;

10/10

Exceptional

11 Nov 2014

john

Facilities: Outstanding; Value: Great deal; Service: Go the extra mile; Cleanliness: good;
no

6/10

Pleasant

04 Nov 2014

Michelle

Facilities: Tired, Old; Value: Acceptable price; Service: Basic, Helpful; Cleanliness: Tidy, Clean;

6/10

Pleasant

14 Oct 2014

OMAR

Facilities: Old; Value: Over-priced; Service: Amateur; Cleanliness: Poor;

8/10

Excellent

11 Sep 2014

Ross

Facilities: Nice ; Value: Economical; Service: Courteous; Cleanliness: Spotless;

6/10

Pleasant

06 Sep 2014

Geoff

Facilities: Tired, Old; Value: Fair price; Service: Basic; Cleanliness: Tidy;
Bathroom tile slooked to be the same as the last time I stayed there in 1969

10/10

Exceptional

01 Sep 2014

leigh

Facilities: Good; Value: Great deal; Service: Remarkable; Cleanliness: Delightful;
will always stay here when in whyalla

6/10

Pleasant

27 Aug 2014

charlie

Facilities: Modest; Value: Average price; Service: Sufficient; Cleanliness: Nice;
no

Partner

8/10