El Paseo

10/10

Exceptional

07 Jun 2026

Marcus

The staff was excellent and very helpful. I always stay here when in Miami.

Partner

10/10

Exceptional

06 Jun 2026

Tremblay

Wow

Friends

8/10

Excellent

01 Jun 2026

Aakash

Good and sound stay

Family

8/10

Excellent

31 May 2026

Samanta

If you are just looking for an independent space without staffing/ help this works, long as u don’t require anything/ much.

Self

10/10

Exceptional

31 May 2026

chris

We love staying here great location and friendly staff

Friends_and_family Family

10/10

Exceptional

28 May 2026

Richard

Clean, spacious, has everything you need and not as noisy as other reviews made it seem like it would be

Partner

10/10

Exceptional

24 May 2026

Luzmary

Amazing staff!

Friends

4/10

Poor

24 May 2026

Malek

Hello,

I would like to file a complaint regarding our stay at Kasa El Paseo from May 14 to May 18 during a girls’ trip with friends. We had made a single reservation including two rooms so that we could stay together throughout the entire trip. However, upon our arrival around 12:45 a.m., we were unfortunately placed in two different buildings several minutes’ walk apart, which was very unpleasant and completely contrary to what we had planned for this girls’ getaway.

We made a complaint on the very first night, and two days later we were offered the possibility of being relocated to the same building, but not even on the same floor. This solution came far too late considering our stay was only 4 days in total.

In addition, several aspects regarding cleanliness and service were very disappointing:

* A very unpleasant smell was present both in the building and inside the rooms.
* During the 4 days of our stay, no one came to empty the trash, replace the bath towels, or replace the beach towels.
* When booking, it was stated that an airport shuttle service was included, but in the end this service was not provided.

Upon our late-night arrival, we also found a small lizard in the room door. Surprised and frightened, we reacted in the hallway, and someone filed a complaint against us. The next morning, we received a warning email, which was very unpleasant considering we had just arrived, had caused no issues, and the street in front of the hotel is extremely noisy until ver

10/10

Exceptional

20 May 2026

Nadia

Amazing

Friends

10/10

Exceptional

18 May 2026

Laszlo Ferenc

Coffee machine was broken! I didn’t get new one only 2 days later

Partner

8/10

Excellent

18 May 2026

Jose

Location was excellent and close to beach and surrounding attractions and places to get meals. The automated front desk system is lacking the personnel touch. But it does work with in a 24 hr period.

Friends_and_family Family

10/10

Exceptional

14 May 2026

Bethu.Lokendra

Best place to stay

10/10

Exceptional

07 May 2026

Yzkra

The room was clean and had everything we needed. Thankfully we did not run into any issues. I would say the parking situation can be a hassle if you plan to stay many days but once your settled it’s not bad we loved the location-walking distance from the beach and many restaurants

10/10

Exceptional

07 May 2026

Teresa

Great location with plenty of restaurants and shopping in the area.

Partner

10/10

Exceptional

05 May 2026

Andrew

Great location

Self

10/10

Exceptional

05 May 2026

Angela

An older building in the heart of it all, a short walk from the beach, and immersed in culture. While our room wasn't very big, it was clean and modern despite the age of the building. There is no elevator but it's only a few floors. The shower took a very long time to warm. It took me a good 5 minutes to get it to a favorable temperature. But it is a nice bathroom and shower and the amenities were great. The television does not have cable or streaming channels but with their free Wi-Fi you can access apps and cast from one of your devices. I recommend to the owners to provide easier accessible channels because a lot of people are not tech savvy, but I was able to cast from my phone and watch our apps that we subscribe to like YouTube & Hulu. It's not hard, but it would be nice if they provided clear instructions. Our check in and out were easy, contact free, and customer service was very responsive via text or app. We had to wait about 25 minutes to retrieve our luggage after we had checked it, so we could go to the beach before check in time. There was not anyone at the front desk during business hours, so I had to communicate through the app, but they responded right away and got someone to meet us. We took advantage of the free beach chairs and I could see the free bicycles that were available. It felt like a nice comfortable home in the middle of a fun and festive, culturally rich neighborhood. I wouldn't hesitate to stay here again. It was fun and comfortable.

Partner

10/10

Exceptional

04 May 2026

Kerryn

Bed felt like a block.

Partner

10/10

Exceptional

30 Apr 2026

Christopher

Room was nice and clean, no staff, no elevator. In the building i was in which is building one

10/10

Exceptional

29 Apr 2026

Nancy

Spacious room with well stocked kitchen. Only 1/2 mile from beach and 2 blocks from city parking ramp. Many restaurants in the area. It is loud at night due to the party atmosphere on the street, but seems to quiet down after 10:30 or so.

Family

8/10

Excellent

29 Apr 2026

Ava

The property itself was great. Really amazing location and walking distance from the beach. All the included amenities were a plus (ie. beach chairs, one hour free bike ride, etc) and the check-in/check-out process was convenient.

My only complaint is that the walls are paper thin and you can hear everything directly outside the doors of your unit (ie. within the building, but actually not so much outside). For me, this honestly wasn't a big deal, considering that everything else was great. However, I can see this being somewhat annoying for others.

Aside from that, we had a great stay and I would stay here again.

Friends

10/10

Exceptional

27 Apr 2026

Taniqua

This property was everything. Nite life was awesome, great location! Would stay here every time I come to Miami

Friends

10/10

Exceptional

27 Apr 2026

Nicholas

Nice place in a nice area

Self

10/10

Exceptional

26 Apr 2026

Kristina

Second time stayingnin Miami Kasa. Spacious, clean and good amenities. The only issue was the Ice Machine location

Friends_and_family Family

8/10

Excellent

25 Apr 2026

Jeffrey

Other than a hassle checking in. The property was very nice in the middle of a busy street with cafes. There was no issue of noise and the room was clean, air conditioner was good centrally located

10/10

Exceptional

22 Apr 2026

Reginald

Excellent location with great tasting local cuisine

Family

10/10

Exceptional

21 Apr 2026

Desiree

Our unit was clean, spacious, and comfortable. The service was exceptional and we were assisted with patience. The location was prime. We were surprised how quiet our unit was at night being so close to Epsanola way. I definitely recommend staying here!

Family

8/10

Excellent

21 Apr 2026

Frecil

The king room that I had was pretty neat and my favorite part was the balcony. I loved people watching and hearing the busyness of the street. The only small problem that I had was when I was taking a shower and put the gauge to cold water, hot water was coming out. But overall, I had a great stay.

Self

8/10

Excellent

21 Apr 2026

Chris

Arrived at night and the directions aren't very clear about how to actually get into the property since it's all locked and there's no staff. Pictures of where to go based on where your room is would be very helpful

10/10

Exceptional

21 Apr 2026

Hanna

Clean room

Family

10/10

Exceptional

20 Apr 2026

Leonard

Nice

Self

10/10

Exceptional

20 Apr 2026

Mohita Mukesh

Room is super clean, air conditioner works beautifully.

8/10

Excellent

20 Apr 2026

La Choy

It was my grandson’s 15th birthday getaway. The property was amazing. Just a communication with The. Staff was a little confusing but overall it was a perfect stay can’t wait to return.

Family_with_children

8/10

Excellent

19 Apr 2026

craig

Great locality for getting the Miami vibe. Restaurants in abundance right outside the hotel.
Couple of things to know. No room service for cleaning, beds, towels ( over the 9 days of my stay ). No physical interaction with a reception desk which is ok and efficient for access purposes. The hotel is entered via a gate into which you enter an advised code. The gate opens outward - don’t screw up as I did by pushing the gate in a jet lagged state .
Would definitely return to the Kasa Espanola Way.

Self

10/10

Exceptional

18 Apr 2026

Gregg

The place is great and the area is phenomenal. Almost everything is done online, including checking in and access to the entrance and the room. Cool concept. This is our second time there and we'd definitely stay there again next time we're in that area.

Friends_and_family Family

10/10

Exceptional

17 Apr 2026

Karl

Great location and comfortable room. Excellent value. No complaints. But be aware...its loud
Being right on Espanola Way is great, but the rooms are directly above a number of restaurants that are open late. Its not quiet until 2AM (nothing wrong with that, just be aware) The white noise machine and provided ear plugs are great.
And be aware the front desk is rarely staffed - wasn't able to drop my luggage prior to check-in despite working through the text support line.
Not deal breakers - I would stay there again, if I weren't there for work and wanted to sleep early.

Self

10/10

Exceptional

15 Apr 2026

Chapman

Very responsive and helpful staff! Things get taken care of fast, efficient. Beautiful rooms, big beds and big shower. Highly reccommended! If you ad a microwave to the rooms it will have everything you need.😊👍

Partner

10/10

Exceptional

15 Apr 2026

jenisey

No Kitchen only microwave in lobby area

Friends

4/10

Poor

14 Apr 2026

Kathleen Arthur

No elevator

10/10

Exceptional

14 Apr 2026

Elizabeth

Room was very clean. Bed was comfortable. And I would definitely stay here again.
However. It was a bit confusing with the codes. As they only gave us 2 codes but there was 3 doors that had to be opened and I was unaware that the second code was the same as the first.
Then when we went to talk to someone as they said someone would be onsite till 5:30 there was no one there at 5;00. Found that a bit frustrating.

Family

8/10

Excellent

14 Apr 2026

Luce

The room was very clean when I arrived and the venue was perfect for me to walk to Miami Convention Center. It was also affordable.
I liked the convenience of self check-in. I've never self checked-in before.

The directions for self-in were on point and very easy to follow.

I would recommend this hotel to others.

Self

10/10

Exceptional

14 Apr 2026

Nikhil

Nice big spacious room with an excellent air conditioning, separate bedroom, sitting area and bathroom. It felt like being at home from the moment I walked in! TV and programming could have been a bit more upgraded but the building was nice and the location is superb! Located in one of the coolest streets in South Beach there are plenty of dining and stores nearby.

8/10

Excellent

14 Apr 2026

Shirbrea

The location is perfect for anyone wanting to experience South Beach while also being close to a variety of shops and restaurants. The virtual receptionist was very responsive and helpful throughout my stay.

However, the condition of the room was disappointing. There was a strong, unpleasant odor that seemed to be coming through the air vents, which made the stay uncomfortable. The property also appeared much older than what was reflected in the photos. Additionally, the pillowcases had what looked like permanent stains, which raised concerns about cleanliness.

While the location is a major plus, I would not choose to stay here again due to the overall condition of the room.

Friends

10/10

Exceptional

13 Apr 2026

Laszlo Ferenc

Absolutely like it A++++

2/10

Poor

12 Apr 2026

eric

terrible no onsite staff rooms are unihabitable they give you ear plugs becuase rooms are so noisy plus white noise machines you will be straded outside as ai door locks do not work

Friends_and_family Family

10/10

Exceptional

10 Apr 2026

Arzu

Overall, my hotel stay was truly wonderful. Throughout my stay, I felt comfortable and well taken care of. The atmosphere, cleanliness, and facilities of the hotel exceeded my expectations. The staff, in particular, were very attentive and genuinely focused on ensuring guests are happy—they were always friendly and helpful.

I would just like to mention one small point: the replenishment of basic necessities (such as daily essentials) could be handled a bit more proactively rather than waiting for a request. A small improvement in this area would make the experience absolutely perfect.

Other than that, I had a fantastic holiday. Many thanks to the entire team—I would happily recommend this hotel

2/10

Poor

10 Apr 2026

Melanie

If you need sleep, don’t stay here. It was so loud with the surrounding areas we couldn’t sleep until 4. The air didn’t work most of the time. It is not worth it.

2/10

Poor

09 Apr 2026

Ginette

Unsafe, Unacceptable, and Poorly Managed
This was one of the most frustrating stays we’ve had.
There is no elevator—only three steep flights of stairs—and no assistance. Watching people with disabilities struggle up those stairs was honestly upsetting and raises serious safety concerns.
The room was freezing, with no internet, no TV, and not even a blanket. After a long travel day, this was unacceptable.
Even worse, there is no staff available at night. We called multiple times and were told to wait until morning. That is not hospitality.
Despite all of this, when we requested a short late checkout, we were told we would need to pay extra.
KASA runs multiple properties but seems to prioritize expansion over basic guest care and safety. It’s only a matter of time before someone gets hurt carrying luggage on those stairs.
We received a $50 refund after repeated complaints, which does not reflect the severity of the issues.
I strongly recommend staying elsewhere.

Partner

4/10

Poor

07 Apr 2026

SARA

Room was pretty clean at check-in however I stayed 5 nights and no towel change or room cleaning. The towels looked old and had a yellow ish color. Coffee machine in room wasn’t working I couldn’t even enjoy morning coffee. Cold water not available in water dispenser. water bottles should’ve been provided so guest can store in room fridge. No ice machine. I have a feeling a hostel would’ve had better amenities and services…
Pro: Can’t beat the location! Steps from the beach and complimentary lounge chairs were great.

10/10

Exceptional

07 Apr 2026

Patrick

I asked 2 times for changing our towels nobody came this is at the third time that they react
There is nobody at the front desk
Although they say they will
Otherwise the location is perfect and the room is very well equipped
Just use the virtual agent because the cleaning staff don’t speak English and don’t care

Friends

6/10

Pleasant

06 Apr 2026

MARY

Rental was not as new or clean as photos. Had to call maintenance 1st day to repair broken or non working items. Hard to contact host. Cleanliness was an issue.

Friends

10/10

Exceptional

06 Apr 2026

Cindy

This hotel was pleasantly located on a very popular street of restaurants and near the beach/ocean drive. The price was reasonable, and they provided earplugs if you are bothered by the street noise. I found my room to be far enough from the noise to not bother me anyway. A nice little spot. Self check in was easy, parking was difficult and required using the valet

Self

10/10

Exceptional

05 Apr 2026

Damian

Clean room and Cold A/C ! Came with two beach chairs and a free bike ride for 2. Worth every penny! Will be coming back, or looking for a kasa wherever I travel

Partner

10/10

Exceptional

05 Apr 2026

Drew

The one bedroom that I was in was behind a gated entrance, and tucked away a few steps from Espanola Way when the door was closed, we heard no noise from all the activity. It was perfect, and it was just two blocks from the beach with electric bikes, available and included his two lounge chairs and pool towels for each visit at the beach at no charge. Wonderful experience.

Partner

10/10

Exceptional

04 Apr 2026

Patrick

Great spot close to everything including the beach. Wifi was excellent and kitchen had most cooking essentials. No washer, dryer or dishwasher though. The unit and building is older but has a lot of charm. My unit faced a quiet street so noise mostly wasn't an issue. The building is on Espanola Way which is very lively sometimes up to 1am. The bedroom blinds are ok at blocking light. I would suggest the couch be replaced and a table added in front of the couch. Overall it was a great stay in a great area of South Beach.

8/10

Excellent

04 Apr 2026

James

No access to an elevator.

Partner

8/10

Excellent

04 Apr 2026

George

The room was clean and air conditioning worked well. It took a while to figure out where to leave our luggage. There was no one around in building one as we were informed. It took a while for the water in shower to get hot. There’s a Keurig coffee maker, kettle and fridge in the room. There were a couple bottles of water and a snack, but not sure if they were chargeable so we left them. All in all we were happy with our state as the location was perfect. We felt like we were in Europe.

10/10

Exceptional

03 Apr 2026

Erin

Very easy to drop your bags at the front desk and get into the room. Staff was great help and friendly
Clean room with shower amenities and comfortable bed. Over all very pleasant

Partner

10/10

Exceptional

01 Apr 2026

Rosalie

This is clear in the listing but first things first, in case this makes you uncomfy: This hotel does not have a traditional front desk or front desk staff. I am personally fine with this and there is someone local who is reachable via text that can come to the location if needed so for me, that totally works. If you need more of a concierge type of service, this is probably not the right place to stay.

Location: This could not be more centrally located for Miami Beach. It literally overlooks Espanola Way where there are tons of restaurants and bars and ice cream places. You are two blocks from South Beach. There's great shopping two blocks in a different direction. You're one street over from all the gorgeous art deco buildings. There are parks located two blocks in yet another direction. You get the point--very accessible to all the fun stuff. I did not have a car for this trip and was able to either walk or Uber easily to any of the places I wanted to go.

Room itself was very comfortable, nice size and well appointed. Everything was clean and worked perfectly. Despite being very close to the street where people are out and about til late hours, I did not experience any of that street noise in my room.

Safety: You have a code to get into the building as well as into the room, so I always felt safe. Location also felt safe.

Really good value for the price & would definitely stay again!

Partner

6/10

Pleasant

31 Mar 2026

Sonia

No kitchen. Room was clean I guess but muggy. Temp was good

Friends

6/10

Pleasant

30 Mar 2026

Heather

Included beach chairs were nice.

10/10

Exceptional

30 Mar 2026

Jose

Nice clean practical well located place

Self

10/10

Exceptional

29 Mar 2026

Wendy

The room was clean and the beds were fine. The hotelbis located on a busy walkway full of restaurants and shops but the noise stops around 10pm. Everything was very good and it was affordable

Friends

4/10

Poor

27 Mar 2026

Fran

Morning

Friends_and_family Family

10/10

Exceptional

27 Mar 2026

Maikol

Just the location is awesome, nice rooms and great staff.

Partner

10/10

Exceptional

27 Mar 2026

Fabiani

Location is great, restaurants by the door. There is no elevator so be cautious about your luggage I had only a carry on so have no issues.
The room is cold ask for extra blankets and you will sleep comfortably. There is mini fridge and coffee maker in the room. Loved the little balcony at the second floor with access to all guests. I was able to walk back and forth to Ocean drive for partying

6/10

Pleasant

26 Mar 2026

Adam

I didn’t like being required to do a full 3D face scan to check in. Cleanliness overall was good but some minor issues. Customer service was responsive when something was needed like towels etc. Overall a nice stay for the value.

Partner

10/10

Exceptional

26 Mar 2026

Brett

Easy. Convenient.

8/10

Excellent

25 Mar 2026

Martin

Great location, average room conditions

Partner

6/10

Pleasant

25 Mar 2026

Tsion

The room was decently clean but dusty and clearly not deep cleaned. Water pressure in the rooms are awful and hot water takes nearly 10 minutes of running to finally warm up. The property itself was incredibly dirty and dingy, not surprising though given the old buildings. It just doesnt seem likes staff cares to maintain what is there. The location however was more than ideal. Restaraunts everywhere and the beach was less than a 10 minute walk away.

Partner

8/10

Excellent

22 Mar 2026

Rachell

There's coffee maker but no cups to make coffee and the shower water temperature is not consistent it doesn’t stay warm. Everything else is great especially the location.

2/10

Poor

21 Mar 2026

Maitham

Dirty room
Dirty towels
Cold bath water
Virtual front desk so no prompt care

10/10

Exceptional

20 Mar 2026

Betty

Loved everything about this property and location. Cant wait to go back !

Family

8/10

Excellent

19 Mar 2026

Desset

clean room & great AC, shower was a bit awkward but worked fine, virtual front desk was really beneficial. great spot with a bunch of restaurants outside it

10/10

Exceptional

18 Mar 2026

Shraddha

Great location as the street Espanol way is full of beautiful cuban and mexican restaurants .It is well lit with twinkling lights to set the holiday vibe

Self

10/10

Exceptional

18 Mar 2026

Inna

Great location. Comfortable stay

10/10

Exceptional

18 Mar 2026

Gregor

Easy check-in and out, high quality space

10/10

Exceptional

17 Mar 2026

Catherine

I'll stay here again for sure! Room was small but perfectly designed, good a/c, plenty parking right outside, & live Irish music in cafe when i arrived. I didn't try the pool but its big & inviting, I just ran out of time. i loved it!

8/10

Excellent

16 Mar 2026

Mindy

I would stay here again! What you want to know; have your phone charged and available for wifi or texting, to gain entrance easily. There is support via What's App, too. The street is very fun, exciting and offers much in the entertainment and food genres. It is also loud for many hours of the evening. I found that sleeping with my eye mask was helpful for the solitude and to keep out the light from the street (but I like a dark room) and I used the provided ear plugs. The building was clean, the suite was immaculate! Lovely bathroom, large enough closet and a safe, were all provided. A fun and safe place to stay.

Self

8/10

Excellent

15 Mar 2026

Suddar

👌

8/10

Excellent

14 Mar 2026

Laszlo Ferenc

Ok

Self

10/10

Exceptional

12 Mar 2026

Sophia

No kitchen but they did have a microwave in lobby. Nice area so it was close to the beach and nearby areas. Close to eve try thing so Ubers weren’t bad

Friends

6/10

Pleasant

12 Mar 2026

Cynthia

Everything about this property was great. Close to everything. If you don’t like noise make sure not to get a room that’s facing the street. Only reason I didn’t give a 5 star is because the tv required streaming. No channels.

Partner

10/10

Exceptional

11 Mar 2026

Michael

Great location!! Short walk to beach and Espinoza was so charming

10/10

Exceptional

10 Mar 2026

Markquis

It was good it no tv so I won’t stay again but it was a nice spot

Family

10/10

Exceptional

09 Mar 2026

Lucretia

Love the location. The hostess responded promptly. Room was clean and stocked

Partner

10/10

Exceptional

05 Mar 2026

Ruth

Love the location, loved the place is very spacious, next time i will stay there again.'

10/10

Exceptional

04 Mar 2026

Chad

Rooms were clean, local area was amazing. Very close to plenty of entertainment and restaurants. Very walkable area.

Partner

4/10

Poor

04 Mar 2026

Deborah

First the good: great location close to beach and numerous good restaurants. Then the bad: The most frustrating place we’ve ever stayed including other “virtual” hotels. They advertised a front desk person on staff from ?9 am- 7pm. Never saw a person there. We had 2 rooms. In one of them the shower leaked and water ran all the way to the sink. We used most of our towels to mop up the mess that was not only a slipping hazard but an electrocution risk if you used an electrical appliance. It continued to leak for 3 days. In the 3 days we were there no one came to address the problem but we were assured the team was on it. Extra towels were supposed to be available at the front desk but the cupboard was empty for all 3 days. We woke up the second day with itchy bites on our faces. Not sure what from but they weren’t there when we went to bed. We requested clean sheets and again were told the team was aware. I finally found a worker’s room with three employees who provided me with towels and clean sheets. The valet parking was a bit confusing but worked out fine with a little help finding it. I really think having an employee on site would have solved a lot of our frustrations.

Friends

2/10

Poor

03 Mar 2026

Laszlo Ferenc

Absolutely bad situation! I paid for my room and after 2 days the hotel (the computer system) cancelled my order! I tried another room and the cheapest room was more expensive than the one I booked before, which was much bigger and better equipped! I don't understand how in 2026 they can make such a business mistake!

10/10

Exceptional

03 Mar 2026

Dewang

Nice location. Many restaurants nearby. 5 min walk to beach

Partner

6/10

Pleasant

03 Mar 2026

Michal

Great location but no front desk, and staff on site affects the experience. Calling this a hotel is a stretch.

10/10

Exceptional

02 Mar 2026

mustafa

Clean and beautiful

10/10

Exceptional

01 Mar 2026

Hannah

Nice people

8/10

Excellent

01 Mar 2026

LAURA

The room was spotless. Jasiel from the front desk was attentive, friendly, hospitable, and ensured that all of our needs were met.

Friends

10/10

Exceptional

01 Mar 2026

Ross

Perfect location and great staff.

10/10

Exceptional

28 Feb 2026

Melissa

Clean room, excellent location, limited staff, easy check in but the staff you do meet are super friendly

10/10

Exceptional

28 Feb 2026

Michael

Really liked the location. Very central and close to the beach. Rooms are nice. I know some complain about the lack of an elevator, but I am 70 years old and had no problems getting the luggage up to the room.

2/10

Poor

28 Feb 2026

FRANCES

The same day we checked in. During the evening after taking showers, my partner returns to the bathroom to use it and he finds, what we think were \"termite ants\" infestation on the towel on the bathroom floors. When prompted to the property administration to get this looked into and either place us in a different room or request for partial/full refund of our stay. They processed to seem like they'll have someone come into the room to see the issue and later on in the day, say they came to the room to \"bug spray\" it. They ended up lying and never even came to address the issue seeing as we spent the majority of the day in our hotel room and the towel where the bugs were on was still in the bathroom.
I definitely won't be booking here again seeing as they should have at least compensated us a partial refund for insect infestations (that's a liability of any property owner to compensate their customers) and the unprofessionalism of staff not coming to the suite to check out and resolve the issue or even find a different lodging for us to stay at after the complaint.

Partner

10/10

Exceptional

27 Feb 2026

Catherine

Loved it

10/10

Exceptional

26 Feb 2026

Martin

I enjoyed it very much. The room was nice and convenient with the refrigerator and stove top. They were a lot of restaurants on a Español way that we tried two or three. I would go again.