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Best Western Potsdam University Park Inn

Potsdam - NY · United States

1 Main StView location

9.0/10Excellent1,001 Reviews
Cleanliness9.0/109.0
Service9.4/109.4
Comfort9.0/109.0
Condition8.6/108.6
Neighborhood9.2/109.2
Amenities8.4/108.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Best Western Potsdam University Park Inn

The Best Western Potsdam University Park Inn welcomes you to the heart of New York's educational corridor. Located directly adjacent to the Clarkson University campus, our hotel is known for its unrivaled access to multiple prestigious institutions, including SUNY Potsdam just minutes away.

We blend the academic spirit of our surroundings with the comfort and upgraded amenities Best Western is known for.

Our stylish accommodations are designed with both comfort and productivity in mind. Enjoy modern rooms featuring mini-refrigerators, work desks, and coffee makers.

Start each morning with our complimentary full breakfast featuring eggs, waffles, and a variety of healthy options to fuel your day, or kickstart your morning routine in our fitness center equipped with treadmills and weightlifting equipment. Stay connected with free Wi-Fi throughout the property.

Read more about this hotelShow less

A stay at Best Western Potsdam University Park Inn places you in the heart of Potsdam, steps from North Country Children's Museum and 4 minutes by foot from Raquette River.

This hotel is 0.3 mi (0.4 km) from Clarkson University and 0.5 mi (0.8 km) from State University of New York-Potsdam. Make yourself at home in one of the 40 guestrooms featuring microwaves and flat-screen televisions. Your room comes with a pillowtop bed.

Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature rainfall showerheads and designer toiletries. Featured amenities include a business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Pet friendly
Concierge
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 12:30 AM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No elevators Professional property host/manager Pets allowed Only dogs and cats are allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Cashless payment methods are available for all transactions.
    • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher, a smoke detector, and window guards
  • Minimal age
    18
  • Optional fees
    • Pet fee: USD 75.00 per pet, per stay
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

North Country Children's Museum 0.3 km / 0.2 mi
Raquette River 0.3 km / 0.2 mi
Clarkson University 0.4 km / 0.3 mi
State University of New York-Potsdam 1 km / 0.6 mi
Canton-Potsdam Hospital 1.2 km / 0.7 mi
St. Lawrence Health System 1.3 km / 0.8 mi
Helen Snell Cheel Medical Campus 1.8 km / 1.1 mi
The Stables at Windy Point 3.7 km / 2.3 mi
Potsdam Town & Country Club 5 km / 3.1 mi
Postwood Park 8.4 km / 5.2 mi
St. Lawrence Power And Equipment Museum 14 km / 8.7 mi
Allen Falls 14.2 km / 8.8 mi
St. Lawrence Health System Medical Campus 14.3 km / 8.9 mi
St Lawrence University Golf Course 16 km / 10 mi
Grasse River 16.5 km / 10.2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 40
  • hotel
  • Large pets allowed (over 5 kg) not available in all roomsExtra charge
  • Wheelchair-accessible
  • Car park
  • Electric vehicle charging station
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Garden
  • Terrace
Show 5 more facilities & services
  • Meeting room
  • Business centre
  • Breakfast
  • Non-smoking establishment
  • Minimum check-in age: 18
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 30 m²DBL.2Q-3
    DOUBLE TWO QUEEN BEDSPhoto unavailable5 photos

    Best Western Potsdam University Park Inn

    DOUBLE TWO QUEEN BEDS

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-3

    Room amenities

    • Mini fridge
    • Alarm clock
    • Desk
    • Satellite TV
    • Cable TV
    • Bathroom: 1
    • Hairdryer
    • TV
    • Internet access
    • Microwave
    • Ironing set
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Wi-fi
    • Wake-up service

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Best Western Potsdam University Park Inn

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE RIVER VIEWDOUBLE • RIVER VIEWDBL.RV

    Photos are not available for this room type.

    Best Western Potsdam University Park Inn

    DOUBLE RIVER VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    RIVER VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.RV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Best Western Potsdam University Park Inn

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible WITH VIEWSQUADRUPLE • Accessible WITH VIEWSQUA.H6-WV

    Photos are not available for this room type.

    Best Western Potsdam University Park Inn

    QUADRUPLE Accessible WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 30 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable5 photos

    Best Western Potsdam University Park Inn

    DOUBLE KING SIZE BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Satellite TV
    • Cable TV
    • Bathroom: 1
    • TV
    • Microwave
    • Ironing set
    • Hairdryer
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Wi-fi
    • Internet access
    • Mini fridge
    • Wake-up service
    • Alarm clock
    • Desk

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 30 m²DBL.KG-1
    DOUBLE KING SIZE BEDPhoto unavailable5 photos

    Best Western Potsdam University Park Inn

    DOUBLE KING SIZE BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Room amenities

    • Ironing set
    • Satellite TV
    • Cable TV
    • Alarm clock
    • Wake-up service
    • Bathroom: 1
    • Hairdryer
    • Wi-fi
    • TV
    • Internet access
    • Mini fridge
    • Desk
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Microwave

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 1 Bedroom • 30 m²DBL.H6
    DOUBLE AccessiblePhoto unavailable4 photos

    Best Western Potsdam University Park Inn

    DOUBLE Accessible

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Room amenities

    • Hairdryer
    • Satellite TV
    • Cable TV
    • Desk
    • TV
    • Internet access
    • Wheelchair-accessible
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Ironing set
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Microwave
    • Mini fridge
    • Bathroom: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen Beds • 1 Bedroom • 30 m²DBL.H6-2Q
    DOUBLE Accessible-Two Queen BedsPhoto unavailable4 photos

    Best Western Potsdam University Park Inn

    DOUBLE Accessible-Two Queen Beds

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2Q

    Room amenities

    • Wi-fi
    • Satellite TV
    • Desk
    • Alarm clock
    • Wake-up service
    • Wheelchair-accessible
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Ironing set
    • Microwave
    • Mini fridge
    • Internet access
    • TV
    • Hairdryer
    • Bathroom: 1
    • Cable TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKINGDBL.2Q-NM

    Photos are not available for this room type.

    Best Western Potsdam University Park Inn

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Best Western Potsdam University Park Inn

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 30 m²DBL.2Q-2
    DOUBLE TWO QUEEN BEDSPhoto unavailable5 photos

    Best Western Potsdam University Park Inn

    DOUBLE TWO QUEEN BEDS

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-2

    Room amenities

    • Wi-fi
    • Cable TV
    • Satellite TV
    • Wake-up service
    • Alarm clock
    • Desk
    • Bathroom: 1
    • Hairdryer
    • TV
    • Internet access
    • Mini fridge
    • Microwave
    • Ironing set
    • Individually adjustable air conditioning
    • Individually adjustable heating

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

    Photos are not available for this room type.

    Best Western Potsdam University Park Inn

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 30 m²DBL.2Q
    DOUBLE TWO QUEEN BEDSPhoto unavailable5 photos

    Best Western Potsdam University Park Inn

    DOUBLE TWO QUEEN BEDS

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Room amenities

    • Hairdryer
    • Bathroom: 1
    • TV
    • Internet access
    • Mini fridge
    • Microwave
    • Ironing set
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Cable TV
    • Satellite TV
    • Desk
    • Alarm clock
    • Wake-up service
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKINGQUA.NM

    Photos are not available for this room type.

    Best Western Potsdam University Park Inn

    QUADRUPLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 30 m²DBL.KG-2
    DOUBLE KING SIZE BEDPhoto unavailable5 photos

    Best Western Potsdam University Park Inn

    DOUBLE KING SIZE BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-2

    Room amenities

    • Microwave
    • Cable TV
    • Satellite TV
    • Desk
    • Alarm clock
    • Wake-up service
    • Wi-fi
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Ironing set
    • Bathroom: 1
    • Hairdryer
    • TV
    • Internet access
    • Mini fridge

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE RIVER VIEWQUADRUPLE • RIVER VIEWQUA.RV

    Photos are not available for this room type.

    Best Western Potsdam University Park Inn

    QUADRUPLE RIVER VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    RIVER VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.RV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN BED NON SMOKINGQUADRUPLE • QUEEN BED NON SMOKINGQUA.NM-QN

    Photos are not available for this room type.

    Best Western Potsdam University Park Inn

    QUADRUPLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q-4

    Photos are not available for this room type.

    Best Western Potsdam University Park Inn

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-4

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 30 m²DBL.2Q-1
    DOUBLE TWO QUEEN BEDSPhoto unavailable5 photos

    Best Western Potsdam University Park Inn

    DOUBLE TWO QUEEN BEDS

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-1

    Room amenities

    • Wi-fi
    • Mini fridge
    • TV
    • Hairdryer
    • Wake-up service
    • Alarm clock
    • Desk
    • Internet access
    • Microwave
    • Bathroom: 1
    • Ironing set
    • Satellite TV
    • Cable TV
    • Individually adjustable air conditioning
    • Individually adjustable heating

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-3

    Photos are not available for this room type.

    Best Western Potsdam University Park Inn

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Best Western Potsdam University Park Inn

9.0
Excellent
1,001 Reviews
Cleanliness
9.0 /10
Service
9.4 /10
Comfort
9.0 /10
Condition
8.6 /10
Neighborhood
9.2 /10
Amenities
8.4 /10
100 reviews shown
10/10
Exceptional
02 Aug 2026
Simon
Excellent séjour, proximité de l'université et des restaurants.
10/10
Exceptional
01 Aug 2026
Amy
Convience to downtown
8/10
Excellent
28 Jul 2026
Micheal
Would stay again
10/10
Exceptional
28 Jul 2026
Michael
Very nice rooms. Clean. Housekeeping was perfect.
10/10
Exceptional
22 Jul 2026
Raymond
Nice place to stay
10/10
Exceptional
17 Jul 2026
Barb
Nice hotel in a great little town.
Partner
10/10
Exceptional
17 Jul 2026
Victoria
Incredible view of the river, great downtown location. Two story hotel, no elevator.
Family
10/10
Exceptional
16 Jul 2026
Derek
Great all around! Staff, location, food, gym, all good and well worth the price.
Self
8/10
Excellent
14 Jul 2026
Sarah
Staff very friendly room was clean
Partner
10/10
Exceptional
05 Jul 2026
KATHERINE
Loved the staff, the room, acceptance of the pups. Rooms were super clean and the location was ideal!
Pet
10/10
Exceptional
02 Jul 2026
Robin
If anyone is going to clarkson university to drop off the child and needs a place to stay for any reason Best western is a couple Blocks away it’s very reasonable clean and relaxing it by the water Breakfast is included
Family_with_children
10/10
Exceptional
01 Jul 2026
Ryan
Easy to check-in, room on first floor. Large room for the price, sink outside of bathroom next to a k-cup machine. Fridge was small, no freezer section. Beds were good and multiple types of pillows. Bfast was good and well stocked. If in area again, will stay here.
Family
10/10
Exceptional
01 Jul 2026
Karl
Convenient location in the heart of downtown Potsdam.
Partner
8/10
Excellent
27 Jun 2026
Nancy
Everything was fine, except the breakfast was horrible. Very few healthy options, had to request hot water. The only fruit was apple/orange that looked like it had been sitting around for a week or two.

The room was good, especially liked the bathroom/shower layout.
Self
10/10
Exceptional
18 Jun 2026
Derek
Great staff, clean and spacious room, cool city
Partner
10/10
Exceptional
15 Jun 2026
Nancy
Friendly staff
10/10
Exceptional
15 Jun 2026
mary
Overall, we really liked this hotel. It was across the street from main street downtown (several businesses closed on Mondays in the summer at least) and just a few blocks from both campuses of Clarkson University. There is also a nice city park adjacent to the hotel that was a good place for the kids to burn off some energy. Our stay was tainted by a power outage in the middle of the night. There are (loud) emergency sirens that woke us up, then the incident left us without power until the morning. That also delayed the availability of breakfast. Not a great way to start the day, but out of the hotel's control.
Friends_and_family Family
8/10
Excellent
13 Jun 2026
Evelyn
No Kleenex anywhere, not even at front desk!
I might of missed somewhere on description for NOT HANDICP assessible. I have MS very difficult to navigate stairs. Esp with luggage. I asked the lady at desk, if no elevator? A man standing at desk conversing with lady answered for her. He stated no. I said “ I am surprised as I thought it was law. I was polite. He very smart I walked away, turned my back to go up stairs, rudely stated “. By the way it is not a law”. I was startled and embarrassed. Instead, he could have offered to carry my luggage. Somehow I don’t think this is the first rude comment. I am hoping this person is not the manager, either way I go to NY often in this area, I will not go back despite friendliness of female staff and kindness.
Friends_and_family Family
10/10
Exceptional
12 Jun 2026
Celesta
Great spot great parking. Free waters. Room big. And very new and modern. Quiet and had great blackout shade for sleep
Friends_and_family Friends
10/10
Exceptional
08 Jun 2026
Rev Betty
Everything ok
Family_with_children
6/10
Pleasant
28 May 2026
Rick
Stayed 2 nights. Housekeeper never cleaned the room, replaced the towels, or swept. Front desk did not know why.
Partner
4/10
Poor
25 May 2026
Jennie
There was no housekeeping service
Girl at the desk said you had to request it !!
Partner
10/10
Exceptional
25 May 2026
DIANA
always stay here when I come to Potsdam. Location is perfect
4/10
Poor
23 May 2026
Vivian
I believe the room was a bit pricey for a college visit. The hotel and rooms need updating for the price it’s charging.
Family_with_children
10/10
Exceptional
21 May 2026
Emmy
Our stay was awesome. We really enjoyed the unique layout of the room. Breakfast was also great and kept very clean.
Partner
10/10
Exceptional
21 May 2026
Quincy
This hotel is in the middle of town. A short walk to Suny Potsdam or Clarkson university. The staff is very helpful and professional, I always stay there when I visit Potsdam NY.
Self
10/10
Exceptional
19 May 2026
Paul
Great place to stay. Very helpful staff.
10/10
Exceptional
18 May 2026
Bruce
Great experience , would recommend it to anyone else going there
Partner
10/10
Exceptional
08 May 2026
Yolaica
Nicely renovated, nice staff and amenities
Family
10/10
Exceptional
08 May 2026
Juliet
Clean rooms, very nice staff.
Friends_and_family Family
10/10
Exceptional
06 May 2026
Roger
Close to the university, and to restaurants. Clean and comfortable rooms, with nice full size toiletries in bath. Staff were friendly and professional and breakfast was good.
Partner
10/10
Exceptional
02 May 2026
Bruce
Nice
Friends_and_family Friends
10/10
Exceptional
01 May 2026
Amy
There was a room mix-up but they fixed it quickly!
10/10
Exceptional
01 May 2026
Anthony
Rooms are very clean and comfortable. Breakfast was good. Staff is excellent.
Business
10/10
Exceptional
30 Apr 2026
Adam
Loved my stay
8/10
Excellent
28 Apr 2026
Jack
Property looks like it was recently updated; however, some of the work is less than excellent with rippling wallpaper, and seams coming apart, etc.
Partner
10/10
Exceptional
26 Apr 2026
Amanda
I loved it. It was easy to check in, get more room supplies, etc.
Friends_and_family Friends
10/10
Exceptional
20 Apr 2026
Denise
For a Best Western this place is great. Looks newer. Very clean. Everyone who worked there was very friendly.
6/10
Pleasant
19 Apr 2026
Richard
Worst pillows i have ever slept on. Mattress was also bad. Rooms were clean. Breakfast was pretty standard. Parking was fine. No elevator was an issue I've had knee & hip replacements. Walking on stairs with luggage very difficult.
Partner
10/10
Exceptional
19 Apr 2026
Thomas
The front desk help is extremely quick and helpful.
Friends_and_family Family
8/10
Excellent
14 Apr 2026
Margaret
Clean room good breakfast
10/10
Exceptional
12 Apr 2026
Kelly
A wonderful stay. The entire hotel was recently renovated. My room was perfect. A very comfortable bed with a couch. The bathroom area is large. Well decorated, clean, and quiet. The weight room was nice. Breakfast was good- a nice selection of hot and cold foods.
Very close to Clarkson.
Family
10/10
Exceptional
11 Apr 2026
Cara
Staff very friendly, rooms are well appointed, solid breakfast
10/10
Exceptional
05 Apr 2026
Sandy
Another great experience! Check in was efficient and pleasant, the amenities are lovely (love the shower and bath toiletries) and the room is gorgeous. Staff is always gracious.
Friends_and_family Family
8/10
Excellent
03 Apr 2026
Kiersten
The hotel is gorgeous and well maintained. Only problem was no elevator for my disabled husband and no first floor rooms available. That was on me for not double checking that, but we know for next time.
Family_with_children
6/10
Pleasant
02 Apr 2026
David
Breakfast was subpar. Fruit was rotting. No bananas. No yogurt. No pastries. Not many choices.
Property is lacking proper maintenance. So many things broken or sloppily fixed.
Partner
10/10
Exceptional
29 Mar 2026
Nick
Will was awesome at the front desk. Must call that out!!!!!!!

Breakfast each morning was basic stuff which was my only issue. But still good.

Clean, easy access, has one issue in room and was quickly resolved. Loved the free bottled water policy. Quiet. Great stay
Family
8/10
Excellent
28 Mar 2026
Robert
Nice place in the center of town. But the breakfast is not so good as it used to be.
8/10
Excellent
25 Mar 2026
Jon
The hotel was clean, but not very quiet. Noise from the hallway and next door rooms was quite audible. Not that people were loud, the walls must be rather thin.
Family
10/10
Exceptional
22 Mar 2026
Thomas
The front desk help is exceptional.
Friends_and_family Family
10/10
Exceptional
22 Mar 2026
Stephen
Great and friendly staff. Missed having a desk and desk chair in the room. Also, I can never understand when room Is remodeled like this one why they install low toilets. We missed at our age having the taller toilets.
Partner
10/10
Exceptional
21 Mar 2026
Jenny
Hallways needed a vacuuming, room was impeccable, bed was very comfortable, pet friendly. Was disappointed because I got there at 4:00 and my room wasn’t ready when check in is at 3:00!
10/10
Exceptional
16 Mar 2026
Bruce
Nice
Partner
10/10
Exceptional
11 Mar 2026
Williiam
Very nice room. Pleasant staff. Great location for our stay
Partner
10/10
Exceptional
11 Mar 2026
Olivia
My room had a do not disturb sign outside. They took it off, put it inside and they went into my room without contacting me. I feel like my privacy was invaded, I'm so upset and very upset because I spent 2 days and the first day that's what they did. Went into my room without my knowledge without telling me until I do not disturb sign down
Business
10/10
Exceptional
11 Mar 2026
Ian
Beautiful area
Business
10/10
Exceptional
06 Mar 2026
Amy
Close to my daughter
Family
10/10
Exceptional
06 Mar 2026
Jenny
Staff was friendly and helpful. The stairs could have used a vacuuming. Would like to see vending machines.
Self
8/10
Excellent
05 Mar 2026
Fan
The location is good for visiting the college. Clean room. Helpful staff. Plenty of parking space. A/C could use some upgrades. The noise was loud even though I set the fan to Low. It must have gone far above my temperature setting. I had to get up at night to turn it off.
4/10
Poor
02 Mar 2026
Valerie
Staff was nice, but seemed very overwhelmed. We checked in late (around 9pm) and our room still wasn't completely ready. One staff member ran up to finish it while we checked in. The stairs in the lobby needed to be vacuumed badly. In our room, we had 1 towel and one hand towel. For 4 people. Had to call and request more. The plug next to the sink did not work for our regular plugged hot iron. Also when looking for the wifi info, the drawer it was in next to the beds had mouse poop in it. Lastly when I turned on the shower, the water ran orange for about a min before turning clear. For a quick stay it was tolerable, we didn't have much of a choicebut not worth the price.
10/10
Exceptional
01 Mar 2026
DIANA
My room was spotless; temperature was comfortable & it was much larger than expected
Partner
8/10
Excellent
27 Feb 2026
Abdallah
Clean room. Front desk lady was so great helpful and respectful!
Self
10/10
Exceptional
16 Feb 2026
Bruce
Comfortable and friendly service
Friends_and_family Family
2/10
Poor
16 Feb 2026
Margaret
Breakfast was a joke no juice cooler or machine broke. Also the cooler that held yogurt was broke so had to go to front desk for it and they would go somewhere and get it and bring it too you. Our room was clean but my daughter in laws room was unexpectedly filthy there was poop on toilet , bloody tampons and floor and don’t know what was in the bed. They moved her to another room but she never should have be given that room in the first place.
Leisure Family
10/10
Exceptional
12 Feb 2026
Derek
I stay here frequently for work and the rooms are spacious, clean, and great location. Staff are super approachable and friendly.
Business Self
10/10
Exceptional
09 Feb 2026
Steve
The room was very clean and smelled great when we first arrived. Staff was great and very accommodating. Climate control worked great considering the -10 degree night the area had. The beds were a tad firm, but I know that just personal preference so not really a negative. The breakfast wasn't spectacular, but there was a decent selection and it was free so I won't complain to much.
Leisure Partner
10/10
Exceptional
01 Feb 2026
Robert
Good job
10/10
Exceptional
29 Jan 2026
Annabelle
The room was spotless and the clerk on duty when I arrived late was incredibly kind. The location is really convenient.
Business
10/10
Exceptional
25 Jan 2026
Erika
The room was beautiful and very clean
2/10
Poor
24 Jan 2026
Kevin
Terrible stay when the youth hockey kids and parents are up past 2am running the halls, banging doors and being loud/ swearing all night in the lobby and throughout the hotel. Staff did nothing to stop it. Same thing happened last week too. I've canceled my future stays here and now booked another hotel. The eoom and location was fine, but when they care more about the travel hockey groups, im going elsewherre.
Friends_and_family Family
10/10
Exceptional
19 Jan 2026
victoria
Clean, comfortable nice staff and breakfast included
Partner
10/10
Exceptional
31 Dec 2025
LEANNE
Was restful
10/10
Exceptional
26 Dec 2025
Lydia
Rooms were clean and spacious. Convenient downtown location. Friendly staff.
Leisure Pet
8/10
Excellent
25 Dec 2025
Josh
Good
8/10
Excellent
10 Dec 2025
Jessica
Great breakfast, friendly staff and comfortable room!
Friends_and_family Family
10/10
Exceptional
10 Dec 2025
Darryl
Room was clean and larger than than expected. Bathroom area was clean and spacious.
8/10
Excellent
07 Dec 2025
Brian
Location was great
6/10
Pleasant
06 Dec 2025
Sharon
No elevator mentioned in ad, i have a leg condition and I didn’t know there was no elevator until I had a few bags, drinks and food in my hands to go to my room. And then the guy didn’t offer to help even up the stairs.
I could have moved rooms to the lower floor but not given the option either.
8/10
Excellent
04 Dec 2025
Kathryn
Clean room. Staff was very nice.
Leisure Partner
10/10
Exceptional
04 Dec 2025
Dara
In several encounters, the staff were proactive and ultra-helpful. Kassia even read my requirement for stair-free access and rebooked my room accordingly. Unfortunately, there is no elevator to the second floor. The room was freshly renovated, with custom cabinetry and bathroom touches. The outlets above the hanging night stands were especially nice. However, the fridge was loose and a possible fall risk. The beds were too soft for my taste. The cleaner missed a little here and there -- some head hairs in the sink and spots on the central nightstand. I wiped it myself and all good. Easy fix. My biggest complaint is that the room lacked a desk for working. I wound up making a pillow table on one of the beds. All that thoughtful design skipped a major element. And there was room for it, too, so just a head-scratcher.

Location-wise, it's downtown, such as that is. It has a sizable lot, patio with tables overlooking the river, and it's across the street from a bagel café', ice cream shop, and movie theater. Hard to be disappointed.

The breakfast was very nice and featured fruits, yogurt, various milk types, cereal, breads, eggs, sausage links, and a make-your-own Belgian waffle station. I wish they had takeout containers to carry back to your room. Another guest helped me carry the paper plates.

Overall, would definitely stay again.
Leisure Partner
10/10
Exceptional
02 Dec 2025
DIANA
I love that the renovation was finally completed. Last Tim I was there it was almost done & I think they did a wonderful job. Especially the rooms. Very nicely done & the lobby too!
Friends_and_family Family
10/10
Exceptional
28 Nov 2025
Cherie
Everything was in great condition, clean and spacious, staff very well trained and attentive. A caveat: no elevator, so 2nd floor a challenge for mobility issues. Would stay again.
6/10
Pleasant
26 Nov 2025
Charice
The bedroom was good, but bathroom was musty, moldy caulk, mold on the shower curtains, the vent fan did not work it was extremely loud and broken, no toilet paper, there’s just a sliding door to the bathroom that leaves a open crack so no privacy. The district manager at the front desk was not friendly but the cleaning ladies were nice and smiled at us. The Keurig was filled with dust/grime. I’ve been to other BW and they are much cleaner & the staff is friendly. I was not satisfied with our stay here. Even after touching the shower curtain we stank from the gross smell of the curtain. I notified the workers but they just said they’ll pass it on. We didn’t get a different room and/or nothing was fixed/changed. I know this BW is new to town but we won’t be back there. Thanks.
Friends_and_family Family
10/10
Exceptional
23 Nov 2025
Jennifer
Yes and yes
10/10
Exceptional
23 Nov 2025
Anne
Good location, nice room with view of river
Leisure Partner
10/10
Exceptional
22 Nov 2025
Delia
Friendly staff. Excellent breakfast. Very clean. Comfortable room
Friends_and_family Family
2/10
Poor
22 Nov 2025
John
When we went to check in, they said they did not have a reservation. Yet they were able to transfer our reservation to a different hotel.
Leisure Family
10/10
Exceptional
19 Nov 2025
Alexandra
Room was spotless and so nice. Would absolutely stay here again.
Self
10/10
Exceptional
16 Nov 2025
Joseph
Excellent view, great room, friendly staff, exactly what we needed!
Leisure Family
8/10
Excellent
13 Nov 2025
Sam
Location and convenience.
Business Self
10/10
Exceptional
11 Nov 2025
Derek
Friendly, quiet, clean, spacious
Business Self
6/10
Pleasant
07 Nov 2025
Robert
The room was good and clean, and the staff friendly and accommodating. I had stayed here before and liked it, particularly the breakfast: fruit, yoghurt, skim milk, cereal, eggs. A pretty good breakfast. This time, however, there was no fruit, and no yoghurt. I stayed four nights. On the third morning there was also no milk, although there was cereal. Only on my fourth morning was there fruit and yoghurt. Why it should take three nights for the hotel to be content with offering their guests a substandard breakfast (they were waiting for a shipment, they told me) is beyond me, especially with a supermarket a quarter mile away. In fact, that's where I went to buy what the hotel should have offered. I suggest that management be more attentive to their guests.
Business
10/10
Exceptional
03 Nov 2025
Sandy
Staff was enthusiastic and made us feel welcome! The room was spectacular and immaculate!! Loved staying here.
Partner
6/10
Pleasant
02 Nov 2025
Dave
The room cleanliness could be improved. We found a large stain on our comforter and the water pressure in the shower was like a trickle
Leisure Partner
10/10
Exceptional
01 Nov 2025
Karen
Yes
10/10
Exceptional
25 Oct 2025
Mary
Clean room
10/10
Exceptional
24 Oct 2025
Russell
Rooms are newly redone and super clean.
Leisure Family
8/10
Excellent
22 Oct 2025
Amanda
WiFi was problematic but the room was comfortable.
Business
2/10
Poor
21 Oct 2025
Pat
We were in an accessible room but the toilet was a low one. One could not get hot water in the shower. The temperature dial on the heater was missing and they could not provide a new one. Thus we had to manually turn the heat off & on. I was told they could not adjust my room fee as I booked through a 3rd party. The rom fee was approx $250/night
Partner
10/10
Exceptional
20 Oct 2025
Patrick
Will at the front desk did a great job

Location & surroundings

Best Western Potsdam University Park Inn
1 Main St, Potsdam, United States

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Best Western Potsdam University Park Inn

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