Hotel New Comfort

6/10

Pleasant

24 Jun 2026

Richelle

Only room left was next to the elevators and it was so very noisy

Friends_and_family Family

8/10

Excellent

21 Jun 2026

Steven

The King room was quite large, comfortable, and clean. Breakfast was nothing special but a few bagels and coffee set up in the lobby so we went out to eat. We did look inside the bar but didn’t go in to order anything this visit. For the room alone and as the room rate was less than all other hotels in Clifton Park, NY, I would definitely return.

Partner

8/10

Excellent

21 Jun 2026

Michael

Clean room. Friendly staff. Parking available.

Partner

6/10

Pleasant

20 Jun 2026

Laurie

Thanks you for hosting me.
Patrons would be more comfortable with good in-room coffee, full shower dispensers and clean towels for ever day!

6/10

Pleasant

19 Jun 2026

Rita

Staff member barely spoke a word when I checked in, asked for ID and credit card then told me to put tv in channel 5. I repeated the same statement for clarification and he merely mumbled the same words .
The hotel itself seems to have been a lovely place at one time. The trash bins at the entrance were overflowing. The table the coffee and tea carafes was a mess and next it There were dirty plates when we checked in at 7 Pm and the same plates still there in the AM. Floors were sticky everywhere and any surface you touched. Overall the building inside and out needs a thorough cleaning.

Partner

8/10

Excellent

19 Jun 2026

Katherine

Room was big and nice. Bed was so so comfortable. Like sleeping on a cloud. Wish I didn’t have to leave early. We upgraded to a room with a jetted bathtub. And the tub did not blow any bubbles maintenance came up to try to fix it. He couldn’t fix it and the next morning when we went to leave we should’ve gotten a refund for $50 (the upgrade fee) and the guy at the desk tried to only give us back $25 when I told him this was wrong and told him what it should’ve been he had no problem giving me the other $25. But besides that everything was perfect.

Partner

8/10

Excellent

19 Jun 2026

Bonnie

The coffee station wasn’t very clean and the top of the garbage cans by it was discussing. Our room was nice and the bar was nice

Partner

10/10

Exceptional

19 Jun 2026

Patrick

Grandson left behind his wallet, staff were amazing at helping getting it shipped back to us.

Family

10/10

Exceptional

17 Jun 2026

Tyla

Beautiful site, staff very helpful breakfast was bagels and oatmeal, tea ane coffee.

Family

10/10

Exceptional

13 Jun 2026

Patrick W

Great

Self

6/10

Pleasant

13 Jun 2026

laurie

Terrible coffee...but free in room and lobby, if you dare to drink

8/10

Excellent

12 Jun 2026

scott

A little dated but a good value.

2/10

Poor

11 Jun 2026

Cori

I'm writing regarding our stay at Park Manor Hotel from June 4-7. I tried several times to speak to the manager but they have not returned my calls or emails, so I am writing this message. We were in town for the Belmont Stakes, and had four rooms in our party for three nights. However, we had many issues. When one of us checked in and arrived at her room, the door was wide open but no hotel staff was in sight. Later on, a man opened the door and entered her room. He was embarrassed and left before she could ask who he was.

I was in an \"executive suite\", and water leaked through the ceiling in the bedroom. The staff moved us to another room, which is a standard two-queen. Were we charged the rate for the suite? We only stayed in the suite that one night. No one has answered me.

Later that evening, the front desk called my elderly parents' room after midnight, waking them up and scaring them. The front desk also called our new room, after midnight as well. They seemed confused as to which room had the leak.

The next day, a friend came to visit us and the front desk gave her a key without checking her ID or calling me to verify. They just gave someone a key to our room.

I reached out several times before submitting this review. Clearly the staff are facing challenges with the hotel infrastructure and systems. I am empathetic, but am hardly in a position to write a good review.

Friends_and_family Family

6/10

Pleasant

11 Jun 2026

Richard

Convenient location to Saratoga Springs. Hotel was relatively clean. Toilet handle needs attention as it was sticking. We left behind a nook and contacted the hotel twice with no response. Our Visa payment will be withheld until this property returns the nook to us.

6/10

Pleasant

10 Jun 2026

Keith

Restaurant was shut down due to lack of staff.

Business

2/10

Poor

09 Jun 2026

Nature and

Cleaning 👎 service 👎

4/10

Poor

07 Jun 2026

Diane

The lobby floor was covered with leaves.
The lobby bathroom wasn’t clean.
Breakfast in lobby was bagel with cream cheese and cereal but cereal container was empty and milk container empty. No one at front desk.
Restaurant was closed.
One good thing, he’d was comfortable and clean.
We were there last year and all was super.
It appears they have changed management
and priorities and investment has changed.

Partner

6/10

Pleasant

07 Jun 2026

Gloria

Property has parking lot, also restaurant with bar, convenient located off the I-87 and shopping center. Room was clean, carpet is new and some new wallpaper in the area new. The bathroom okay, worn off. Staff was nice.

Family

8/10

Excellent

07 Jun 2026

Manuel

The hotel looked nice from outside and once we entered it looked well kept. The room was spacious with two queen beds. I didn't like that they had some sort of air freshener scent begin pumped out with AC unit. It was over powering. We just stayed the one night so nothing to add regarding the amenities.

Family

2/10

Poor

06 Jun 2026

Kimberly

There were a lot of things unclean or damaged in the room. Such a horrible ring in the tub that I assume came from standing water. A hole in the wall behind door. Stains on the wallpaper. The room was just so outdated. I could not wait to leave that room.

Family

10/10

Exceptional

01 Jun 2026

joel

The staff is always anxious to help And. The location is excellent. We like the beds and we like the decor.
Everything was clean and there’s plenty of parking away from the road for when we traveled by Motorcycle as well. It’s close to restaurants and Main Street and shopping and very easy to get to from the highway and easy access back to the highway when you’re going home.

Partner

2/10

Poor

26 May 2026

Saman

I was extremely disappointed with my stay. The hotel was very dirty — the rugs looked like they had not been vacuumed in a long time, and overall cleanliness was poor. To make matters worse, there was a leak coming from the ceiling in my room. I called the front desk, and two staff members came to look at it and said they would check on the issue and come back, but nobody ever returned or followed up.

The pool area was also disgusting and clearly not well maintained. Overall, this was a very unpleasant experience, and I would not recommend this hotel to anyone.

Family_with_children

6/10

Pleasant

25 May 2026

Carolina

There was no housekeeping done in my room during my stay for Memorial Day weekend. I had to request clean towels in the lobby.

Partner

10/10

Exceptional

25 May 2026

Karrie

Would stay again.

Self

10/10

Exceptional

25 May 2026

Nathan

Nice clean room, very nice bathroom

8/10

Excellent

25 May 2026

Gwendolyn

No microwave in room.

Partner

4/10

Poor

25 May 2026

amanda

Rooms need upgrading, mold on the walls and looks like there was a leak in one of the rooms the ceiling was breaking.

The food in the lounge area is great, staff is nice all around

10/10

Exceptional

24 May 2026

William

The restaurant was great, so was the hotel and staff

Family

8/10

Excellent

22 May 2026

Craig

This a hotel for the price. It lacks a little in the maintenance department but for the most part it’s good. I’ve been staying here in a weekly basis. I do it for the price and comfort of the bed. I just wish the staff would put in a little more effort to make this place excellent. Everything is in place they just need to put in the elbow grease.

Self

10/10

Exceptional

21 May 2026

Mary

Room was immaculate, staff was extremely helpful. I stayed there for my son's wedding and I'm glad I did.

Friends_and_family Family

4/10

Poor

18 May 2026

mario

2 serviettes pour 2 lits

Family

4/10

Poor

18 May 2026

Carly

Greasy surfaces, large blood spots just under the sheet on the mattress pad clearly visible through the fitted sheet, peeling wallpaper, walls and ceilings in disrepair

8/10

Excellent

18 May 2026

Lauren

Nice, affordable rooms. Noisy bar downstairs. Service could have been friendlier

Partner

8/10

Excellent

15 May 2026

Jacob

It’s ok for the price, but property condition is rough and it needs deep clean.

6/10

Pleasant

15 May 2026

Vantha

It has good parking. The room was clean but a little dated. Overall would stay again, if I was within the area.

10/10

Exceptional

11 May 2026

Kelly

Easy parking, friendly staff and great room

Partner

10/10

Exceptional

10 May 2026

Sarah

Stayed overnight in a large suite with some friends. The suite was very spacious with a kitchenette. The couch was a little worn, otherwise everything was very well maintained. The pool area was clean and the Seven Bistro was a great spot for a cocktail after a long day. Plenty of on-site parking and there's a Chile's next door

Friends

8/10

Excellent

10 May 2026

Brock

Solid Overall

Friends_and_family Family

4/10

Poor

10 May 2026

April

The window had mold build up in the track the television did not work in our room.

Friends_and_family Family

10/10

Exceptional

08 May 2026

Matt

Spacious room, but I paid for a jetted tub room, but it didn't work

Friends

6/10

Pleasant

07 May 2026

Michelle

I think the front desk staff was good, but my room smelled a little weird, the entryway light wasn’t working, there was one glass and no ice bucket, and definitely hadn’t been vacuumed - there were chip crumbs under the desk, and toenail clippings next to the bed, which I didn’t see until the morning when the room was brighter. While the price was good, the cleanliness of the room wasn’t.

6/10

Pleasant

06 May 2026

Ellie

Room was big and comfortable. But it was dark, there was no desk, which helps for just even having a cup of coffee, not to mention working with a laptop, and there was no bar to grab on to in the shower which was very slippery

Self

6/10

Pleasant

04 May 2026

John

Clean room

4/10

Poor

03 May 2026

Valerie

I came to check in around 10pm. I had notified the staff and they were aware. The first odd thing was the person checking me in had an air pod in his ear the entire time he checked me in. He asked for my ID, then he made a copy of it!! That still does not sit well with me. I have NEVER had them take a photocopy of my ID before.

I got my keys and proceeded to my accessible room on the second floor. I was overcome with the scent of cleaning products and the room was dreadfully HOT!! The hallway outside was hot as well. I put my bag down and checked the thermostat on the wall. Nothing. No power. It didn’t work at all. I went over to the unit in the window, thinking maybe it just works from there. I was able to change the temperature, etc, but nothing happened. I waited a few minutes and the air never turned on.

I grabbed my bags and my sore and tired self BACK to the lobby. The man at the desk still had that air pod in his ear as I said to him FOUR TIMES the THERMOSTAT wasn’t working. He finally gave me another room one floor up.

Well, it was cooler.

It was NOT accessible. The toilet was practically on the floor. The lamp shades were ripped, there were stains on all of the woodwork. There was a hole in the wall where the door probably hit it too many times. The tub…well, I hope it just needed to be resurfaced. Otherwise it was FILTHY! I would never recommend this establishment.

Self

8/10

Excellent

02 May 2026

Sandra

This hotel is a historic 'sleeper' and could be an absolutely amazing hotel with appropriate light cosmetic touch-ups and staff training. My room was very spacious and comfortable -- just needed attention to decor and amenities, but I loved it!

Self

8/10

Excellent

30 Apr 2026

Dan

Just okay,spent one night

Partner

8/10

Excellent

28 Apr 2026

Juliette

Room size is fantastic. Needs more lights. No microwave in the room, only on the main level.
There is a restaurant on sight. Gym has a good set of machines.

Friends_and_family Family

10/10

Exceptional

28 Apr 2026

Ruby

Toilet was running the entire stay. Toilet paper handle broken, no hook on Bathroom door

Family_with_children

8/10

Excellent

27 Apr 2026

Kimberley

No issues to note, had a good 2 days. Beds were comfy !!

Friends

8/10

Excellent

26 Apr 2026

Kevin

From some angles the hotel looked nice. From others it was covering up old worn room furniture, a \"continental breakfast\" that was a stand in the lobby that was not wiped up, and dirty carpets and mirrored surfaces. The Seven restaurant could stand on its own and the food and staff were great there. I think the hotel has potential but it felt like a lack of effort was the vibe this time.

6/10

Pleasant

26 Apr 2026

Cynthia

Rooms was clean no soap in the shower .. ac didn’t get cool, bar on premises we walked in and didn’t even get acknowledged.. walked across parking lot to steak house which was great service and food.

Partner

10/10

Exceptional

21 Apr 2026

stephane

Staff very cold but the hotel is very nice for the price.

Self

6/10

Pleasant

20 Apr 2026

Christine

Room was nice and clean. When we arrived there were no towels in the bathroom. We had to go to the front desk and ask for towels. We were not given one to stand on and the floor was very slippery. The pool was ok but they should have gotten rid of all the dead plants and broken wicker furniture. Probably would not stay here again

Partner

6/10

Pleasant

20 Apr 2026

Eric

Très grande chambre, pas de serviettes, débarbouillettes, salle de bain pas nettoyée, à notre arrivée dans la chambre, lit confortable

Partner

6/10

Pleasant

19 Apr 2026

Karen Gynger

The room was relatively clean, but……
-water in sink didn’t drain (even tho I asked to have it looked at)
-tv didn’t have Netflix, etc options
-lighting in room was poor
-not enough outlets in the room
-housekeeping didn’t clean or restock the room once in the entire 4 nights I was there
-“free breakfast” consisted of a coffee pot, toaster, a glass display (where I saw 1 bagel one morning) and a bowl (I saw an orange in it one day).

Location very good. Near northway, shopping, restaurants.

Self

4/10

Poor

19 Apr 2026

Claudine

Room smelled like smoke

Family_with_children

6/10

Pleasant

19 Apr 2026

Allison

Seven restaurants was great , hotel okay breakfast not good

Family

8/10

Excellent

18 Apr 2026

Dan

Was a pleasant stay.

4/10

Poor

17 Apr 2026

Colin

Once I found the hotel in the complex the experience began.
I was greeted by a man chewing gum and not a word of welcome. I had to ask questions to receive one or two word answers which were difficult to understand due to his accented english.

Self

4/10

Poor

16 Apr 2026

Khaled

This property is very old and not well maintained at all; management doesn’t seem to care for any improvements either. Booked it seeing a four star hotel, not sure how they are still rated anything more than a two star hotel

Friends_and_family Family

6/10

Pleasant

12 Apr 2026

William

Overall the hotel was beautiful. Had a restaurant on site and an indoor pool which was warm. We paid for the room with the jetted tub and it was broken. We told the desk about it and after some back and forth they gave us a new room with a working one. Then my in laws checked in and they also got a room with a broken tub. Again there was pushback but eventually we got them another room as well.

Family_with_children

10/10

Exceptional

08 Apr 2026

Stacy

Staff was amazing!!! Angie is a god sent, very prompt and very helpful
⭐⭐⭐⭐⭐

4/10

Poor

04 Apr 2026

Serge

First big leakage at front lobby
Terrible!!!!
The lobby was not very cleaned after that
Room is getting old…
I called for towels; no one answer my call
I would not go back that hotel

Self

10/10

Exceptional

01 Apr 2026

David

Rooms were large and very clean. I couldn't figure out the TV, but not a biggie, it was only an overnight stay. Do Not Disturb sign was missing, but easily remedied. Would stay again!

Self

6/10

Pleasant

31 Mar 2026

Thomas

Elevator was dirty and hall near restaurant too Also vending machines were out of order.Room was orderly and clean. Limited selection at breakfast buffet

Family

10/10

Exceptional

30 Mar 2026

Linda

Perfect location and very clean

Family

2/10

Poor

27 Mar 2026

John

Poorly staffed, no maid service.disgusting

Friends_and_family Family

8/10

Excellent

26 Mar 2026

Dan

Some beds are more comfortable than others and the furniture isn’t all the same

Friends_and_family Family

8/10

Excellent

26 Mar 2026

Jessica

Front desk was very helpful and polite

Friends_and_family Family

10/10

Exceptional

19 Mar 2026

Mary

Was amazing

Partner

4/10

Poor

15 Mar 2026

Jennifer

The staff were very rude. The room was not properly stocked with toiletries, linens, ice bucket and cups. When we asked staff for items they said they would be up in 5 minutes which they never came and we had to keep calling them. They acted like they did not want to be bothered. This will be our last time staying here it seems each time it is something new.

Partner

6/10

Pleasant

15 Mar 2026

Charles

Good hotel for weekend quick stay tub had stains not from dirt just age. Chipped paint on walls in room furniture old and stained even lamp shades worn and off color from age just need to upgrade small things. Especially lighting and color pallet felt gloomy and dark. Bed was uncomfortable

Self

4/10

Poor

15 Mar 2026

Richard

Definitely not as highly rated of a place as some of the reviews indicate, room condition was mediocre, obviously needs maintenance & updating, staff was less then inviting and less then willing to handle multiple noise complaints from neighboring guests

Partner

6/10

Pleasant

15 Mar 2026

Teigan

The restaurant and pool were the reason we stayed. Overall the entire hotel including our room and bedding smelt like cigarettes. We were a bit disappointed.

Family_with_children

4/10

Poor

14 Mar 2026

Shirley

Not clean had an old smell in the furniture. The tub had a ring in it! I was disappointed.

Self

10/10

Exceptional

13 Mar 2026

Eric

Room and jetted tub was excellent. Convenient restaurants and stores nearby. Room was clean and worked great. Great amenities as well.

Family_with_children

8/10

Excellent

11 Mar 2026

Aron

Nice big rooms

4/10

Poor

08 Mar 2026

Jessica

Dirty room all around including comforter. Old broken faucet handle and broken toilet holder. One tiny garbage in kitchen area nothing in living space or in bathroom.

Family_with_children

10/10

Exceptional

07 Mar 2026

John

Worked perfectly

Friends

8/10

Excellent

07 Mar 2026

maggie

No toiletries in bathroom. But beautiful room. Slept very well! Love happy hour in lounge!

Self

10/10

Exceptional

02 Mar 2026

Timothy

Love this place

6/10

Pleasant

02 Mar 2026

Andrea

Low pricing but you get what you pay for. No comforter on the bed. 1 flimsy fleece blanket with a “duvet” that was more like a large table cloth. I asked for an extra blanket but never got it. The Roku remote was missing and when asked for a new one they never brought it up. We went down to the desk to get it and they gave us one that didn’t work. Brought it back down and they changed the battery he said but it still didn’t work. I used the app on my phone instead but none of the connections were marked for which room - so it was a time consuming guessing game until I found the right Roku connection for my tv. The coffee cup for the kuerig was dirty. Had a ring around the inside of the cup. The creamer was sour and curdled. The whirlpool tub in our bathroom wouldn’t get hot but the shower was scalding hot. They also only gave 2 towels, 1 wash cloth and one hand towel for 2 people which was weird. One of the front desk guys was extremely rude rolling his eyes when I asked for extra towels and a blanket. He gave the 2 towels but not the blanket. There was candle wax left on the dresser and the rug from a previous guest. No microwave in the room. Overall it was kind of dirty in my opinion. Poor customer service and unfriendly staff at the desk that acted like you didn’t exist when you entered the lobby. The bartender girl was nice and did make a nice pistachio martini for me. I won’t stay there again.

4/10

Poor

01 Mar 2026

Dianna

Door hardly closed terrible experience

Family_with_children

8/10

Excellent

27 Feb 2026

Wendy

Room was good water pressure not great

8/10

Excellent

22 Feb 2026

Nicholas

Room was very clean and spacious.

Friends

10/10

Exceptional

19 Feb 2026

Cathy

Bed was comfy, great pillows, just missing breakfast

Partner

6/10

Pleasant

18 Feb 2026

Kimberly

Beds were very old one was super firm the other was saggy. The comforters were dingy need to be bleached heavily. The carpets and chair upholstery have stains and look like they were never even wiped down. The surfaces of side tables and dresser also had old stains from drinks and water buckets that seem like they were never wiped down. The hotel itself has some boutique like wallpaper decor however is very dated overall.

Family_with_children

4/10

Poor

18 Feb 2026

Leodell

Tv not plugged in, and cord didnt reach tv. Vending machine sold out

6/10

Pleasant

17 Feb 2026

Marcel

Nothing special. Spacious room, clean, quiet. Great deal for the money.

Self

4/10

Poor

17 Feb 2026

Daniel

The room was dirty, dust everywhere, sheets smelled terrible, the shower was broken and they were blasting music in the restaurant downstairs so we couldn’t sleep. The only reason I am leaving 2 stars instead of 1 is because of the people that work there. They are very pleasant.

Partner

8/10

Excellent

16 Feb 2026

Tristan

Excellent service, very old building in need of an upgrade. Inside room was okay, fridge & microwave included.

Leisure Family_with_children

6/10

Pleasant

15 Feb 2026

Frank

.

6/10

Pleasant

15 Feb 2026

Chad

Room was clean and coffee was excellent. Guests next door were loud and disrespectful. Hotel would not ask them to be more respectful

Leisure Partner

4/10

Poor

15 Feb 2026

Donald

Didnt get the style room i reserved

Partner

10/10

Exceptional

09 Feb 2026

Marion

Clean room. Comfortable beds and pillows. Friendly staff.

Leisure Partner

6/10

Pleasant

08 Feb 2026

Patrick

The shower was pretty dirty and the heater was incredibly loud anytime it was on. staff were friendly and otherwise had an OK stay.

4/10

Poor

08 Feb 2026

Robert

The room, lobby, elevator, common areas were in need of renovation. Old furnishings. The bathroom was the worst part. The light bulbs flickered, the toilet was loose and moving around when you sit. I had to ask for wash clothes and there was no bar soap or bottled shampoo. The soap dispensers were horrible and the body wash was empty. The free breakfast consisted of slimy bagels and a coffee urn in the middle of the lobby. I would never book this place again or recommend it. I have family 5 minutes away and booked it because of its location. I should have listened to other reviews which weren't great and stayed somewhere else.

Leisure Family

6/10

Pleasant

04 Feb 2026

mehmet

Was ok

Business Self

6/10

Pleasant

02 Feb 2026

Henry

Shower pressure wasn't the greatest. Bed was comfortable and the price was right for 1 night. Lounge downstairs was nice to get a drink.