Heron's Landing Hotel

8/10

Excellent

30 Jul 2026

ingrid

Loved the ocean view, balcony, spacious room, and comfortable bed.

8/10

Excellent

30 Jul 2026

Susan

Hotel is old, tired and in need of updating. Fan provided did not work. Breakfast was adequate. Front desk staff was very kind and helpful.
Location was across from the beach, but you needed to navigate a very busy road to get there. Parking was challenging as there is not enough room either underground or in the main parking area.
Our stay was only one night but for future Campbell River trips we will stay elsewhere.

8/10

Excellent

29 Jul 2026

Richard

Breakfast was good. Room was clean.

8/10

Excellent

28 Jul 2026

Yadwinder

It was alright - expect what you pay for

10/10

Exceptional

27 Jul 2026

Wendy

Friendly, helpful staff. Clean room, lots of space. Good location near a lovely seaside walk. Walking distance to the Museum and restaurants.

8/10

Excellent

27 Jul 2026

Acacia

Breakfast option was simple but decent
Room was tidy and ready upon arrival. Staff were very friendly.

6/10

Pleasant

27 Jul 2026

Kathleen

No chairs or luggage racks. Barren basic accommodation. Would not stay there again.

6/10

Pleasant

26 Jul 2026

Michael

Old and tired furniture and bed. Clean room but overpriced for what we got

6/10

Pleasant

26 Jul 2026

Douglas

Overall OK and clean, but non-smoking room smelled like a smoker had been there.

6/10

Pleasant

26 Jul 2026

Scott

The room, lobby and hallways are dated but clean. The breakfast was good.

8/10

Excellent

26 Jul 2026

Samantha

The staff were amazing. The property is a bit old but a wonderful location. Breakfast was also amazing

10/10

Exceptional

23 Jul 2026

Daniel

Super friendly staff and spacious room that was very clean and had full kitchen. Was surprised the complimentary bfast was a hot bfast cooked right there. Prime location and views.

4/10

Poor

23 Jul 2026

Brent Raymond

This property is in a good location but needs a major update. We stayed in the 2 bedroom penthouse. Everything worked so I suppose that is a plus. But the general state of furniture, rugs, etc was not good. We will not be coming back.

8/10

Excellent

23 Jul 2026

Marcia

Very nice day the rooms were clean, the air conditioners worked excellent. The balconies were a little small but just fine really. My hairdryer did not work in my bathroom, but the staff got me a replacement. Breakfast was good better than nothing and got us going in the morning. Wish they had a pet area because they are pet friendly.

4/10

Poor

23 Jul 2026

Nancy

We stayed for a couple of nights and it was hot, thank goodness for the air conditioning as it made our stay pleasant. This hotel needs a good cleaning, our room wasn’t very clean….i disinfected the back of the back of our bathroom door with what may have been feces. Our dishwasher didn’t work and the room wasn’t equipped with a dish rack and the dish soap was watered down and came pouring out on the first use. I washed the cutlery before using them as they weren’t clean. The breakfast was adequate with enough choice for most people. The location is lovely and so was the view from our deck; however it’s loud with the traffic from the busy highway between the hotel and ocean. Campbell River is lovely.

8/10

Excellent

22 Jul 2026

Bassam

Huge rooms

10/10

Exceptional

22 Jul 2026

Howie

Breakfast had eggs and sausages and toast etc. rooms were older but clean and staff were very friendly and helpful. It did have ac/heat wall unit also for summertime in the bedroom.

8/10

Excellent

22 Jul 2026

Eleanor

We were given a free upgrade to a suite which was very kind. The hotel is dated and needs a bit of upkeep but the room was clean and comfortable - all we needed for an overnight stay. The breakfast was good: I didn't expect a cooked breakfast! Would definitely stay again

Partner

8/10

Excellent

17 Jul 2026

c

The staff were all very kind and helpful. Servicable accommodations, not fancy, but clean and economical.

Partner

4/10

Poor

15 Jul 2026

Wouter

Location on the sea is excellent but we were disappointed with no sea view despite having booked a suite over three months ago. Rooms are outdated, breakfast very average.

Partner

10/10

Exceptional

14 Jul 2026

Richard

Thank you

8/10

Excellent

14 Jul 2026

Rick

Perfect for a quick overnight stay

Partner

8/10

Excellent

13 Jul 2026

James

An excellent local choice. While not a new property, it is well-maintained and the staff and services are excellent.

8/10

Excellent

12 Jul 2026

Madeleine

Clean room. Good breakfast.

10/10

Exceptional

12 Jul 2026

Susan

Clean spacious room, friendly staff

10/10

Exceptional

10 Jul 2026

Geraldine

Good bed nice staff and warm breakfast , nice to have underground parking

Partner

10/10

Exceptional

08 Jul 2026

Susanne

The hotel is right across from the water, every room has a view. The staff were amazing. The kitchen could have used a few more cooking utensils but otherwise alright. The room was spacious even with the Murphy bed pulled down for the duration of our stay.

Pet

8/10

Excellent

07 Jul 2026

William

Breakfast A good start to the day

Family_with_children

10/10

Exceptional

06 Jul 2026

Michael

Perfect place to stay if in Campbell River.

Self

8/10

Excellent

04 Jul 2026

Philippe

Hébergement tranquille et un peu vieillot mais propre. Pas de bain, juste une douche (ce qui est parfait pour nous). Nous avons apprécié le personnel serviable et le très grand lit (King).

Le déjeuner continental est mieux qu’ailleurs avec des œufs, saucisses, du pain et des gaufres.

Partner

8/10

Excellent

03 Jul 2026

Maria

It’s not fancy, but a clean place to sleep. Great staff, very helpful. Will stay again.

Partner

10/10

Exceptional

02 Jul 2026

Ryan

Great location, very nice suite

Family

10/10

Exceptional

01 Jul 2026

Lee

Very dated property but it did what we needed keep us off the street

Family_with_children

8/10

Excellent

01 Jul 2026

Claire

Great location on the seawalk! An older property but was very clean, staff were friendly and helpful, and the breakfast was a bonus!

Fantastic food at the pub two buildings down too - 50 Parallel pub.

Pet

6/10

Pleasant

30 Jun 2026

Melissa

Bathroom sink could have been cleaner. Remnants of previous guests' shavings on drawers.

10/10

Exceptional

29 Jun 2026

Julia

Great location and value. A little dated decor however well taken care of and clean. The space is great with a full kitchen and living room plus separate bedroom.

Self

8/10

Excellent

27 Jun 2026

Erik

Staff was great, place was a little dated

Family

8/10

Excellent

26 Jun 2026

Alfred

T

Partner

10/10

Exceptional

25 Jun 2026

Mary

Everything was very satisfying. Two thumbs up!

Partner

8/10

Excellent

24 Jun 2026

Gwen

I really liked when the fellow behind the desk took up one of my bags.He was so courteous.

Self

10/10

Exceptional

24 Jun 2026

Cindy

Great location free laundry rooms are clean and spacious

Self

10/10

Exceptional

21 Jun 2026

michael

Clean and friendly

8/10

Excellent

20 Jun 2026

Jane

I enjoyed my stay there. They gave me an upgrade which I really appreciated.
Complimentary breakfast was a nice addition. Very reasonable rate, especially compared to the many over-priced hotels nearby.

8/10

Excellent

18 Jun 2026

Phyllis

The parking area was cluttered and ground needed cleaning

Partner

10/10

Exceptional

17 Jun 2026

Richard

Nice hotel in a great location across the street from the ocean. Big room, king size bed and balcony. Good value.

Partner

10/10

Exceptional

17 Jun 2026

Warren

As usual, the staff was friendly. The room was clean, and the breakfast was good.

Partner

8/10

Excellent

16 Jun 2026

Maxine

I was very pleased with how staff accommodated our needs. The place was quiet and the complimentary breakfast had a Verity of hot and cold breakfast, fruit and yogurt.
The room's were clean and each had patios with clean chairs to sit on, plus rooms had either fans/air conditioner depending on roo preference. All in all it was a very pleasant stay.

Family

10/10

Exceptional

16 Jun 2026

Donald

Everything was great. Would stay here again.

Partner

10/10

Exceptional

15 Jun 2026

Rajesh

Amazing hotel , very well maintained , just a small issue the washroom flush was leaking , apart from that everything was perfect.

8/10

Excellent

15 Jun 2026

Katherine

The hotel is a great location and the suite is very large. The rooms are dated and

8/10

Excellent

15 Jun 2026

Nicole

Friendly staff, great AC unit, tv had all apps to log into available. Excellent location right down on the water

Partner

4/10

Poor

15 Jun 2026

Linda

I’m very disappointed with my recent stay at Herons Landing.
Check-in was 3:00 PM. We arrived at 3:30 PM and were told housekeeping was just finishing mopping. When we entered the room, the floor was still wet — in the same area that later flooded, which raised concerns.
Shortly after settling in, I used the bathroom and immediately noticed the toilet had a weak flush. The water quickly rose and overflowed onto the floor and into the hallway. We reported it right away.
The manager came up, mopped the water, said it was the best he could do, and was about to leave without addressing the cause. Only after we insisted did he return with a plunger. Even then, the cleanup was inadequate — no disinfecting, the toilet was not properly cleaned (visible debris remained), and the soaked bath mat was left in the tub with no replacement. The bathroom was left unsanitary.
We were initially told we would be charged. Guests should never be held responsible for what is clearly a plumbing issue, especially on first use.
A couple of days later, we were told the charge would be waived “as a gesture of goodwill” as a returning guest. Regardless if we were returning guests or not, this should never have been our responsibility in the first place. The area that housekeeping mopped when we were checking in was coincidentally the same spot the manager mopped up for us.
Overall, this was a frustrating and uncomfortable experience. I cannot recommend this hotel.

Partner

6/10

Pleasant

15 Jun 2026

Alisha

While the staff were friendly and hardworking, the general cleanliness of the property left much to be desired. Scuff marks, dirt stains, various cracks and spots of damage... The room I stayed in had recently been cleaned (keypad still damp from being wiped down, all supplies replenished,) however the trash in the suite kitchenette had not been taken out and there was a plastic case for a THC product. The balcony was coated in dirt with the plastic furniture having reminants of cigarette ash despite it being a non-smoking room and balcony.

Beds were unfortunately not as comfortable as other reviews had described, rather firm, and squeaky. There was also construction noises happening at 9pm on a Friday night, which was strange enough, but I found out soon after that it was because the gate to the covered parking was broken. I wish there was advanced notice this work was going to be done or for it to be held off until all guests had returned for the evening.

As another review said, the staff seem to be doing the best with a dwindling budget, and I do not blame them for the state of the hotel, though a bit more attention to detail would have been appreciated.

On a positive note, the breakfast spread was wonderful and even had a small outdoor section to eat in! Being right by the water was super convenient to see the 50th Parallel Marker and infamous Big Rock. Unfortunately would not stay here again though I'd love to if it got proper funding and a revamp.

Partner

10/10

Exceptional

13 Jun 2026

sang

Great location, nice room and great price. For free breakfast that was good selection.

10/10

Exceptional

12 Jun 2026

Shari

Enjoyed our stay here. Staff very friendly and helpful

Partner

8/10

Excellent

12 Jun 2026

Sandra

Breakfast was fresh with good variety.

10/10

Exceptional

10 Jun 2026

Douglas

It was a very pleasant stay

Business

6/10

Pleasant

09 Jun 2026

Hugh

Good breakfast

Self

10/10

Exceptional

08 Jun 2026

Amanda

The breakfast is top notch. So yummy

Friends

8/10

Excellent

08 Jun 2026

Alison

The staff was friendly although maybe not enough of them. Room was quite clean with older furniture, a bit lacklustre but beautiful antique wardrobe in both my room and the breakfast room. Breakfast was quite good but staff was short here and a few items missing or not refilled. My stay was fine for the cost and I met some lovely people.

Self

8/10

Excellent

08 Jun 2026

Dawn

Room was perfect for what we needed. Full kitchen which was nice. Rooms are dated and have a slight musty scent. Beautiful view. Helpful staff. Would stay again.

Family_with_children

10/10

Exceptional

07 Jun 2026

Kelly

Quiet and pet friendly. Big room. Will be back in the fall.

Self

10/10

Exceptional

06 Jun 2026

Lori

We were delighted with our last minute stay. Beautiful views, friendly staff, clean room, great coffee, great breakfast and dog friendly.

Pet

8/10

Excellent

04 Jun 2026

Elya Dina

Great location, staff are ok. Breakfast was nice, bed wasn't so comfi.
Overall good value nothing special

Self

8/10

Excellent

04 Jun 2026

Wayne

Room very clean good breakfast.

Partner

8/10

Excellent

03 Jun 2026

Johanna

The breakfast was great and the staff very helpful.

Partner

6/10

Pleasant

01 Jun 2026

Tanya

Is a great place to stay, as we always stay there when we can. It's one of our favorite hotels.
Just this stay we Listened to a dog whining for 1.5 hours in a room near us. Either than everything was great.

Partner

8/10

Excellent

01 Jun 2026

Mike

Murphy bed was comfortable. Place is dated, but clean.

Business

10/10

Exceptional

30 May 2026

darryl

Lots of space. Comfortable.

6/10

Pleasant

30 May 2026

Vanessa

Location across from the sea walk was nice. Not enough parking to be comfortable that a spot would be available no matter the hour of return to the hotel. Staff helpful to accommodate an early check in which was not anticipated (cleaner prioritized room). Advertised as a boutique hotel, furnishings were more used than antique and the interior state is \"tired\" which could be easily fixed with paint and a proper clean of windows and balconys. Showers are extremely small, even for a short, slim woman. A chair in the room would be helpful, as furnishings were sparse. Breakfast buffet was good!

Self

2/10

Poor

28 May 2026

Trevor

We have a reservation and on our arrival they said the reservation was for the next next day?
The booking was \"pay on arrival\" but the money was taken 2 days priror.
Major problems with them using the reservation system.
Sent us to a sister property. Room and staff were great there.

10/10

Exceptional

27 May 2026

JUSTIN

Well organized

Partner

8/10

Excellent

27 May 2026

JoAnne

this hotel is older & sits on the ocean front so if your room faces that way it's beautiful, restaurant and pub close by, its full of antiques with decor giving it a look of long history , nothing modern or fancy. room was very clean and bed very comfortable. looked as though a new heat pump was installed which was nice and quiet. room patio was nice to enjoy the ocean air. Only complaint was there was no one available to check me in i waited rang the bell eventually a fellow showed up, he handed me a room card no offer of information or greeting abruptly went back to what he was doing. the covered entrance outside entry reeked of cigarette smoke, obviously someone was there smoking prior, that didn't give a great first impression of how the hotel would be so i was reluctant upon checking in. the room price on this stay was far below any other hotels in campbell river during prime travel season, the breakfast selection looked very good if we'd got there early enough to enjoy. Overall we'd likely stay here again.

Partner

8/10

Excellent

27 May 2026

marilyn

Cleanliness except the door in our room was falling apart. Just need maintaining. I love the idea of laminate or hardwood floors versus carpet. It makes it look clean. It does need upgrades tho. Staff were friendly and amazing. I gave it 4 stars for cleanliness. Kitchen is functional good set up for a longer stay. Ocean just across the road, just too rocky for walking along the shore.

2/10

Poor

26 May 2026

Tracy

We have stayed here many times over the years so this was quite upsetting for it to be as bad as it was, especially being for a milestone special event. The room was not what I had booked months in advance and it was filthy, so before we unpacked I cleaned. The onsite staff tried hard to make things right but it was clear that management did not care nor offer proper support to their staff, one of whom was crying when we went to our room due to being treated poorly by her employer. (On her first day I might add) The second day of our 3 night stay we were moved to the room I had originally booked which was also not completely clean and stunk. We met some wonderful guests and saw some that suggest this is about to be Campbell Rivers next SRO that management simply don’t care about. We heard how bad management is the entire time we were there from many of the staff. We were also told that the manager goes in and changes bookings to reflect a better availability of suites and the ability to charge more, which also occurred to us, I was charged more than $200 than the quoted online booking. As sad as it makes me I would definitely no longer recommend anyone booking here, and certainly will never stay again.

8/10

Excellent

18 May 2026

Tianna

I liked the room, it’s nice, clean and spacious. Breakfast was basic but nice - eggs, sausage, breads/baked goods. I wish there was more parking. I had to park on the street

Partner

8/10

Excellent

18 May 2026

Beverly

No gluten free options

Partner

6/10

Pleasant

17 May 2026

Louise

Property needs updating

Self

10/10

Exceptional

14 May 2026

Beth

Clean rooom, excellent staff! Wonderful stay!!

8/10

Excellent

11 May 2026

Catherine

Breakfast provided. Staff was friendly.

Partner

8/10

Excellent

10 May 2026

Rhonda

Good location and nice sized rooms.

Partner

10/10

Exceptional

07 May 2026

BARBARA

It was like a home away from home.it was very relaxing

Partner

10/10

Exceptional

05 May 2026

Miriama

Room was clean and cozy and spacious and breakfast was delicious with a lot of options to pick from .

Self

10/10

Exceptional

29 Apr 2026

Alan

The room was clean. The breakfast was hot. The staff was helpful and pleasant. We felt safe.

8/10

Excellent

27 Apr 2026

Trent

All was good. No issues.

Partner

8/10

Excellent

26 Apr 2026

Marilyn

👍

Self

10/10

Exceptional

25 Apr 2026

D.

Nice to have breakfast included. Huge suite with kitchen. Very reasonable rates.

Self

10/10

Exceptional

25 Apr 2026

Beth

Easy check in, and very friendly!!!

10/10

Exceptional

24 Apr 2026

Ronnee

We liked its proximity to the walkway along the ocean. It’s closeness to town. The friendliness of the staff was wonderful. We will definitely return.

Partner

6/10

Pleasant

19 Apr 2026

dawne

Toilet rain continually, no one changed our towels and we had to ask for more coffee. Elevator door wasnt level when it first opened but the free breakfast was good.

Partner

10/10

Exceptional

19 Apr 2026

Tanya

Breakfast was awesome

Partner

8/10

Excellent

18 Apr 2026

Grant

Ya

Self

8/10

Excellent

17 Apr 2026

Sadie

Nice place to stay

Partner

8/10

Excellent

15 Apr 2026

Octavia

Great breakfast! Room smelled a little odd. Hotel was right across the highway from the beach so you can go wander around and look at the rocks!

Self

10/10

Exceptional

12 Apr 2026

John

The Heron’s Landing is right across the road from the oceanfront. It is simple, honest, basic accomo, and if you’re being picky, it’s a bit dated. That said it very clean and very well kept.

Covered parking is available, and the included breakfast was a bonus, given the price point.

Overall, it was excellent value for the rate paid.

Self

6/10

Pleasant

08 Apr 2026

Jennifer

Very large suites. Poor soundproofing.
Underground parking and beachfront were bonuses.
Ample breakfast! Comfy beds.

Partner

8/10

Excellent

07 Apr 2026

Ulla

Breakfast was fine according to hotels Price

Partner

10/10

Exceptional

01 Apr 2026

Mark

Great couple of days. Staff was super friendly and accommodating.

Family_with_children

10/10

Exceptional

30 Mar 2026

Lana

Clean large room and great breakfast

4/10

Poor

09 Mar 2026

Eve

Bed was comfortable and the floors seemed cleaned. I used to always go to this hotel many many years ago and it was so pristine and tidy. This time it kind of has a hostel vibe. This once beautiful boutique hotel is looking pretty rough and will not be going back. Such a shame because it right across from the water and in such a beautiful spot. My room was right beside a fire door that kept on opening and closing - which felt like all night - so quite noisy. .got underground parking which was nice. The free breakfast that was served look nice - but I didn't eat anything. Check in and check out was uneventful.

Self