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Hotel Hacienda Cenote San Ignacio

Merida - Yucatan · Mexico

126 Calle 23 CentroView location

8.8/10Excellent39 Reviews
Cleanliness8.6/108.6
Service8.8/108.8
Comfort8.8/108.8
Condition8.2/108.2
Neighborhood8.0/108.0
Amenities8.2/108.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel Hacienda Cenote San Ignacio

With a stay at Hotel Hacienda Cenote San Ignacio in Chochola, you'll be 24. 8 mi (40 km) from Mérida Cathedral and 25. 5 mi (41 km) from Paseo de Montejo. The hotel is 44. 24 mi (71. 2 km) from Uxmal, the archeological zone.

Take advantage of recreation opportunities such as the water atractions: cenotes (natural: cenote of love or artificial: heart of water), lazy river (esmeralda's river), outdoor pool, resting area with hammocks, sunbating area, adventure activities: zip line, suspension bridge, kayak or just take in the view from a terrace and a garden.

Enjoy a coctail, meal or snacks at the restaurant. A complimentary local cuisine breakfast is served daily from 8:00 AM to 12:00 PM. Make yourself at home in one of our mayan houses, suites or master suites. Your bed comes with down comforters and premium bedding. Rooms have private patios.

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With a stay at Hacienda Cenote San Ignacio in Chocholá, you'll be 24.6 mi (39.5 km) from Paseo de Montejo and 21.9 mi (35.3 km) from Mérida Cathedral. This hotel is 22.1 mi (35.5 km) from Plaza Grande and 23.9 mi (38.4 km) from Yucatan International Convention Center.

Make yourself at home in one of the 4 individually decorated guestrooms, featuring minibars and Smart televisions. Your pillowtop bed comes with down comforters and premium bedding. Rooms have private furnished patios. Digital programming and smart speakers are provided for your entertainment, while complimentary wireless internet access keeps you connected.

Bathrooms feature showers with rainfall showerheads and hair dryers. Featured amenities include multilingual staff and a safe deposit box at the front desk.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Entertainment
Smoking areas
Banquet facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 1:00 PM
Minimum check-in age 18

Hotel policies

No elevators No front desk Professional property host/manager Pets allowed Only dogs and cats are allowed

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Pool access available from 10:00 AM to midnight.
    • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
  • Special Instructions
    There is no front desk at this property. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Pet fee: MXN 439 per pet, per night
    • Early check-in is available for a fee (subject to availability)
    • Late check-in fee for check-in between midnight and 2:00 AM
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Cenote X'batun 20.5 km / 12.7 mi
Calcehtok Caves 25.7 km / 15.9 mi
Hacienda Yaxcopoil 26.1 km / 16.2 mi
Cenotes San Antonio Mulix 27.7 km / 17.2 mi
Oxkintok 29.8 km / 18.5 mi
Parque Zoológico del Centenario 33.7 km / 20.9 mi
Santiago Park 34.6 km / 21.5 mi
Casa Frederick Catherwood 34.8 km / 21.6 mi
Mercado Municipal Lucas de Gálvez 35.1 km / 21.8 mi
Museo Casa Montejo 35.1 km / 21.8 mi
Pasaje de La Revolución 35.2 km / 21.9 mi
Museum of the City of Merida 35.2 km / 21.9 mi
Museo de Arte Contemporáneo Ateneo de Yucatán MACAY 35.2 km / 21.9 mi
Mérida Cathedral 35.3 km / 21.9 mi
Hidalgo Park 35.4 km / 22 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 9
  • hotel
  • Large pets allowed (over 5 kg)Extra charge
  • Wheelchair-accessible
  • Car park
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Room service
  • Laundry serviceExtra charge
Show 22 more facilities & services
  • Babysitting serviceExtra charge
  • Multilingual staff
  • 24-hour security
  • Bellboy serviceExtra charge
  • Hotel safe
  • Shop
  • Garden
  • Terrace
  • Sun terrace
  • Towels and bed linen
  • Café
  • Bar
  • Restaurant
  • Printer
  • Photocopier
  • Outdoor freshwater pool: 1
  • Breakfast
  • À la carte lunchExtra charge
  • À la carte dinnerExtra charge
  • PicnicExtra charge
  • Vegetarian mealExtra charge
  • Vegan mealExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE TWO BEDROOMS TWO BATHROOMSSUITE • TWO BEDROOMS TWO BATHROOMS • 1 Bedroom • 58 m²SUI.2W-B2
    SUITE TWO BEDROOMS TWO BATHROOMSPhoto unavailable13 photos

    Hotel Hacienda Cenote San Ignacio

    SUITE TWO BEDROOMS TWO BATHROOMS

    Room photos

    13 photos

    Room overview

    Non-smoking room
    Room size
    58 m²
    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 5
    Bed setup
    Queen-size bed 150-154 width, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS TWO BATHROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2W-B2

    Room amenities

    • Hairdryer
    • Bathroom: 2
    • Shower: 1
    • TV
    • Fridge
    • Safe
    • Terrace
    • Wheelchair-accessible
    • Wi-fi
    • Wake-up service
    • Bluetooth speaker
    • Extra beds on demand
    • Desk
    • Housekeeping
    • Garden
    • Private Pool: 1

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • HOUSE STANDARDHOUSE • STANDARDCTG.ST

    Photos are not available for this room type.

    Hotel Hacienda Cenote San Ignacio

    HOUSE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–8 • Adults: max. 8 • Children: max. 4
    Room type
    HOUSE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: CTG.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM THREE BEDROOMS THREE BATHROOMSFAMILY ROOM • THREE BEDROOMS THREE BATHROOMS • 3 Bedrooms • 157 m²FAM.3W-B3
    FAMILY ROOM THREE BEDROOMS THREE BATHROOMSPhoto unavailable10 photos

    Hotel Hacienda Cenote San Ignacio

    FAMILY ROOM THREE BEDROOMS THREE BATHROOMS

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Room size
    157 m²
    Occupancy
    Guests: 2–8 • Adults: max. 8 • Children: max. 5
    Bed setup
    King-size bed 150-183 width, Queen-size bed 150-154 width
    Bedrooms
    3
    Room type
    FAMILY ROOM
    View / characteristic
    THREE BEDROOMS THREE BATHROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.3W-B3

    Room amenities

    • Bathtub: 1
    • TV
    • Fridge
    • Safe
    • Living room: 1
    • Terrace
    • Wheelchair-accessible
    • Wi-fi
    • Alarm clock
    • Desk
    • Bathrobes
    • Housekeeping
    • Garden
    • Dining Area
    • Private Pool: 1
    • Bathroom: 3
    • Shower: 3
    • Direct dial telephone

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    Hotel Hacienda Cenote San Ignacio

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Hotel Hacienda Cenote San Ignacio

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • BUNGALOW DELUXEBUNGALOW • DELUXE • 1 Bedroom • 48 m²BUN.DX
    BUNGALOW DELUXEPhoto unavailable8 photos

    Hotel Hacienda Cenote San Ignacio

    BUNGALOW DELUXE

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    48 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    BUNGALOW
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: BUN.DX

    Room amenities

    • Desk
    • Make-up mirror
    • Housekeeping
    • Garden
    • Dining Area
    • Bathroom: 1
    • Shower: 1
    • Direct dial telephone
    • TV
    • Mini fridge
    • Safe
    • Terrace
    • Wheelchair-accessible
    • Wi-fi
    • Bluetooth speaker
    • Alarm clock
    • Bathrobes

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE ONE BEDROOM ONE BATHROOMJUNIOR SUITE • ONE BEDROOM ONE BATHROOM • 1 Bedroom • 36 m²JSU.1W-B1
    JUNIOR SUITE ONE BEDROOM ONE BATHROOMPhoto unavailable14 photos

    Hotel Hacienda Cenote San Ignacio

    JUNIOR SUITE ONE BEDROOM ONE BATHROOM

    Room photos

    14 photos

    Room overview

    Non-smoking room
    Room size
    36 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    JUNIOR SUITE
    View / characteristic
    ONE BEDROOM ONE BATHROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.1W-B1

    Room amenities

    • Safe
    • Make-up mirror
    • Desk
    • Wake-up service
    • Wi-fi
    • Wheelchair-accessible
    • Bathroom: 1
    • Mini fridge
    • TV
    • Garden
    • Hot tub
    • Terrace
    • Living room: 1
    • Shower: 1
    • Housekeeping
    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Hotel Hacienda Cenote San Ignacio

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hotel Hacienda Cenote San Ignacio

8.8
Excellent
39 Reviews
Cleanliness
8.6 /10
Service
8.8 /10
Comfort
8.8 /10
Condition
8.2 /10
Neighborhood
8.0 /10
Amenities
8.2 /10
20 reviews shown
10/10
Exceptional
13 Jul 2026
alheli cristina
El hotel en general es hermosos las habitaciones bellas el restaurante delicioso. El único detalle es que la presión de agua en la habitación 1 y 2 no era buena. O esta tapada por salitre. Fuera de eso todo bello. Ojalá pronto puedan solucionar la presión de agua en las regaderas porque la estancia ahi realmente vale mucho la pena
Family
10/10
Exceptional
09 Jun 2026
Gema
Todo muy bonito estancia placentera, lo malo es que hay muchos mosquitos. Muy Bonita la hacienda, te recomiendo el hospedaje en la habitación el capataz. Donde me quede.👌
Family
10/10
Exceptional
12 Mar 2025
Elizabeth
Staff were very friendly and helpful. Cabin was very clean and cute. Lazy river short course but very nice. The Place has a good size pool. Restaurant’s dinner food a bit pricey but was delicious. Staff goes above and beyond to make your stay a fun and safe place to enjoy as tour guides are present in the Cenote, lazy river all the time. Thanks to everyone in San Ignacio.
Leisure Family
10/10
Exceptional
06 Dec 2024
AnalÍ
I stayed with a friend for only one night, but I think this property is perfect to spend the whole weekend and relax. You will find here the most helpful and kindest staff. Cinthia and Paloma guided us to enjoy the Cenote at night, and the river and pools during the morning. The restaurant's staff was also super nice, and the food was really good. Try the tuna tartara ❤️ They have these “casona” style rooms for families or bigger groups and they look amazing from outside.
Leisure Friends
6/10
Pleasant
12 Oct 2024
Sergio Adan Franco
Pictures here can be beautiful with the nature and the lighting at night, things we did not like the fact that there was hair in the bed and stains in the sheets they also don’t have anyone to help you with luggages and there’s no walk path lots of rocks so it was tuft getting to the room , the water in the river or the heart was standing water dirty.
Restaurant closes early nothing on the streets no restaurants
It’s better to do a day trip but is not Great.
food was a nice presentation was ok had better mexican food not worth the $400 dollars no coffee included .
Leisure Partner
4/10
Poor
01 May 2022
Juan
It is not a Hotel boutique as announced.
Restaurante and swimming pool are,opened to the public; gardens very poor.
It is a 2 star hotel, suites are not too bad.
Too expensive for what,it,is.
Disappointed.
Traveller from Mexico.
Leisure Family
10/10
Exceptional
21 Jun 2026
Alex Jair
.
Partner
10/10
Exceptional
23 Feb 2026
Ana Laura
La limpieza maravillosa, el restaurante muy rico y muy buena atención.
Self
6/10
Pleasant
20 Jan 2025
Viviana
Lo único que no me gustó que el primer día no hicieron limpieza en mi habitación y había como una ranita muerta en mosquitero
Leisure Family
6/10
Pleasant
01 Jan 2025
Emilio

Demasiado alto el precio para lo que se obtienen.

Habia construccion en el lugar. A las 3am se rompio una tuberia de agua junto a la habitación y habia un gran chorro. Nadien respondio en recepcion y no hubo forma de vallar el ryido quebprivoco la gean fuente que la fuga hacia. Tratan de hacer bien las cosas pero con conocimientos empíricos. No ha habido u a capacitación en cuanto a hospefaje y servicio al cliente.
Partner
10/10
Exceptional
28 Dec 2024
LETICIA ISABEL FLORES

Muy recomendable

Excelente lugar inmerso en la naturaleza
Partner
8/10
Excellent
14 Dec 2024
Enrique
Casi en todos los aspectos se esfuerzan en brindar la mejor estancia a sus huéspedes, sin embargo hubo dos temas que en lo particular no me gustaron
Uno, el baño de la habitación estaba en pésimas condiciones, la regadera muy mala y el wc estaba tapado!!
Dos, tome un café y un agua de la mesa de la habitación y en el Check out me lo cobraron muy muy muy caro, la actitud de la chica de recepción al preguntarle porque el precio fue muy grosera
6/10
Pleasant
12 Aug 2024
Victor D
Arroba de la cama habia un mosquitero con bastantes insectos y popos de salamarquesas
Leisure Family
8/10
Excellent
23 Jul 2024
Sergio Arturo
En si el hotel está muy bien. El cenote, que es su principal atractivo, está súper bien. Pero la habitación que nos tocó ya le hace falta una actualización, además de que por la temporada había muchos mosquitos. Pero en suma, considero que la experiencia es muy positiva, el restaurant excelente por su relación precio - producto.

El tour muy bien coordinado por Isaí, la atención de los chicos de lo mejor.

Si recomiendo ir, pero llévense un buen repelente que usarían después de la visita al cenote.
10/10
Exceptional
18 Jun 2024
mayra gabriela
Excelente opción para pasar un par de días sin salir del hotel . Cuéntame con alberca, río artificial y un cenote natural divino y cuidado. La comida es riquísima
Leisure Family
8/10
Excellent
04 Jun 2024
Jessica Georgina
El costo es elevado para lo que ofrece.
El hotel está lindo, pero las limitantes en horarios son muchas. La alberca, el corazón de agua y el río artificial se cierran a las 6, lo cual es muy temprano.
el desayuno para niño cuesta 439 pesos, lo cual me parece caro
10/10
Exceptional
30 May 2024
Jessi
Lugar cómodo y limpio , para pasar unos días tranquilos
Leisure Family
10/10
Exceptional
30 Apr 2024
Psi daniela
Me encantó, es el lugar perfecto para celebrar o pasar un rato íntimo con tu pareja o familia, en mi caso fue el cumpleaños de mi novio y al decirlo le mandaron un pastel individual a la cabaña, la comida muy rica, sin duda regresamos
Leisure Partner
8/10
Excellent
24 Mar 2024
JOSE
El único aspecto negativo fue la limpieza de la cabaña. En repetidas ocasiones solicitamos la limpieza y no fue atendida nuestra petición! Por lo demás todo excelente !!!
Friends_and_family Family
10/10
Exceptional
21 Mar 2024
Emmanuel
Todo bien y la atencion muy buena
Leisure Partner

Location & surroundings

Hotel Hacienda Cenote San Ignacio
126 Calle 23 Centro, Chocholá, Mexico

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Hotel Hacienda Cenote San Ignacio

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