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White Castle Hotel Arua

Uganda Northern Region · Uganda

Off Pakwach RoadView location

6.8/10Good5 Reviews
Cleanliness8.0/108.0
Service7.0/107.0
Comfort6.0/106.0
Condition6.8/106.8
Amenities7.0/107.0
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Photos are not available for this hotel yet.

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About White Castle Hotel Arua

Located in Arua, White Castle Hotel Arua is within a 10-minute drive of West Nile Golf Club and Arua Central Market. This hotel is 4.1 mi (6.6 km) from Roman Catholic Diocese of Arua Headquarters. Stay in one of 30 guestrooms featuring LCD televisions.

Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature bidets and slippers. Conveniences include desks and separate sitting areas, and housekeeping is provided daily. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.

A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Gym
Entertainment
Smoking areas
Business facilities
Banquet facilities

Check-in and check-out

Check-in from 12:00 PM
Check-in until midnight
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

No elevators Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher, a first aid kit, and window guards
  • Minimal age
    18
  • Optional fees
    • Airport shuttle fee: USD 230 per vehicle

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

West Nile Golf Club 5.1 km / 3.2 mi
Arua Central Market 6.1 km / 3.8 mi
Roman Catholic Diocese of Arua Headquarters 6.6 km / 4.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    White Castle Hotel Arua

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room EXECUTIVERoom • EXECUTIVEROO.EJ

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    White Castle Hotel Arua

    Room EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about White Castle Hotel Arua

6.8
Good
5 Reviews
Cleanliness
8.0 /10
Service
7.0 /10
Comfort
6.0 /10
Condition
6.8 /10
Amenities
7.0 /10
5 reviews shown
8/10
Excellent
23 May 2025
Douglas
Staff helpful early breakfast on last day. Room spacious. Good good bed. Shower nice except one day when little water. Secure place. Parking. Weaver birds nesting above the little cottage where my room was. They did not seem to be expecting us but sorted out so all well. Breakfast good and i ate al a carte in the evening and food ok. Arua is distant so good to be able to find a reasonable hotel to stay which met our needs. It is quite expensive for the best rooms
Business_and_leisure Friends
6/10
Pleasant
25 Mar 2023
Dorothy
The hotel is very average, very slow on service.
On arrival, the lady cleaner really tried her best to help us but the bathroom/ toilet facilities were not working, leaking and after complaining about it we were moved to another facility. The bathroom area is hazardous due to lack of water mopping equipments after showering.
Friends_and_family Family
10/10
Exceptional
20 Sep 2021
Michelle
Grounds are beautiful and provide a lot of privacy for each bungalow. Rooms are basic but clean. Staff was very nice and accommodating and food was good. There were a couple groups there which took up the work spaces - this was the only issue.
Business
8/10
Excellent
15 Sep 2021
Endang Widiastuti
This hotel has a very beautiful landscape. many type of plants, flower you can found in that hotel. In the morning when you wake up, you can hear the birds singing .

However its not really friendly for working space. However you still can hanging around, chat and discuss in swimming pool and restaurant areas.

Milly the team leader there is so nice, she is willing to help anytime you need. all the staff there is wonderful,

For Lizard lovers, you will enjoy to stay there
Business Partner
2/10
Poor
07 Sep 2019
Sunil
Booked on Expedia, made payment, received confirmation.... then the horror story started.
Firstly, we arrived at reception to sleepy reception staff who said ‘we dont have your booking, we dont have any rooms, we are not online and we dont deal with Expedia’!
Absolutely zero customer skills and 10 mins later a manager appears, who made phone calls etc , only to confirm the above.
I asked for a letter from them to confirm the same, which I had to type myself on their computer, then went about Arua trying to find two rooms for weary long distance travelers (found a dark dingy place in town on the third floor).
My two long distance calls to Expedia remain u resolved, and the payment has been taken from my account. I will pick up the matter seriously with Expedia upon my return to the UK soon.
A key lesson here was that you cannot take a booking for granted even when the property is on Expedia. We were told by the hotel management that the property posting on Expedia was fraudulent and they never signed up with Expedia. Wow! That was a real first. Hoping that Expedia can resolve the matter not only for me but on the matter of a property that is on their website but says it is not !
Travelers beware in general.
Friends_and_family Family

Location & surroundings

White Castle Hotel Arua
Off Pakwach Road, Bunyu, Uganda

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