Golden Sunrise & Spa

6/10

Pleasant

13 Jun 2026

Stacy

This hotel is a little off the beaten path. It’s about one block past the area that feels active and safe. The lobby is very sparsely decorated and not very welcoming. We had two rooms. One of our rooms had hot water problems. Lots of cold showers. In our other room, the outlets did not work. The hotel staff was very responsive in fixing that problem. Overall, it was just fine.

Family

2/10

Poor

07 Jun 2026

Tooran

We got there at the reception. we had reservation for junior suite with the balcony they didn’t have it available because they blame Expedia to double booked the same room and they gave it to another people.
They showed us another room cheaper room. They said they will give us credit back at the checkout. They were baring for the money they need to return to us.
We were very unhappy, staffs was rude and it took forever to check in and to check out

Friends

10/10

Exceptional

03 Jun 2026

Michael

Nice place

Self

10/10

Exceptional

13 Apr 2026

Christopher

Very pleasant staff
Good location
Perfect for a couple of nights in matchu putchu

Family_with_children

10/10

Exceptional

28 Oct 2025

Huixia

Good

Self

10/10

Exceptional

09 Oct 2025

David

Friendly staff with convenient facilities.

Leisure Friends

6/10

Pleasant

21 Aug 2025

Karla

The location was 5 min away from the bus and train station, rooms were big but the hotel was plain, not great amenities, simple buffet breakfast!

Leisure Family

2/10

Poor

08 Jul 2025

Nicole

I do not recommend this property. All three rooms my group booked smelled strongly of mold, with visible mold in the bathrooms and on the walls. Even worse, our room keys could open each other’s rooms — a serious safety concern.

We raised these issues with the manager, who showed little interest in addressing them. We ended up checking out two days early due to the conditions, but the hotel refused any refund or compensation.

I’m a seasoned traveler and not picky, but this was beyond acceptable. The property has potential, but guests should be warned about the current state and lack of basic standards for health and security.

Leisure Friends

2/10

Poor

05 Jun 2025

Ronald

The main disappointments were: no hot water; the hotel room key unlocked other hotel rooms; black mold detectable by sight and smell. Checked out two days early due to poor response from management about duly reported legitimate concerns about my personal health, safety, and comfort.

Leisure Friends

6/10

Pleasant

05 May 2025

Sandeep

Decent rooms, okay and appropriate for one night stay in this town.

Friends_and_family Family

10/10

Exceptional

18 Apr 2025

Svitlana

Great Hotel

Great hotel with excellent staff, a convenient location, and very clean, neat rooms.

Friends_and_family Family

2/10

Poor

23 Mar 2025

Andrew

The hotel is very basic, room damp, breakfast very poor and staff not interested. No restaurant facilities, safe did not work, when asked to sort, didn’t!! Took 3 attempts to get key to room, view from room nothing like photo’s??
Not worth the money for the room, will be requesting a refund of some kind.

Leisure Partner

8/10

Excellent

13 Oct 2024

Eunkyong

Nice

Leisure

8/10

Excellent

04 Jul 2024

Jignesh

Quiet place, great breakfast. Watch out all room keys are same. Don’t leave any valuables in room. Anyone can use their keys to get into your room. We had couple walk into our room at midnight.

Friends_and_family Family

8/10

Excellent

19 May 2024

Joel

It’s ok

Leisure Family

10/10

Exceptional

14 May 2024

Jaden

I love this hotel. It’s spacious, clean, and quiet. Staff are friendly and helpful.

Leisure Self

10/10

Exceptional

14 Nov 2023

Aleksandr

Very good people, I think to have little better shampoo will
Help:). All other stuff are good. Most importantly People are nice! Thank you 🙏.

Leisure Friends

6/10

Pleasant

31 Aug 2023

Ambrish

Basic amenities in the room were missing such as facial tissues, glasses, coffee maker, and cups. The safe and refrigerator did not work.

Leisure Partner

6/10

Pleasant

16 Aug 2023

Rod

The rececepti

Leisure Partner

10/10

Exceptional

25 Jun 2023

Tina

The room and bathroom were exceptionally clean.

10/10

Exceptional

31 Aug 2022

Mariela

Family vacation

Everyone was very helpful, they give us a very personalized attention. Milton and the gentleman in the breakfast restaurant, the whole team, I traveled in a family group of (7) and the communication and service was outstanding, specially for a town that it’s just growing. The location was a bit of walk but truly Machinlsts Picchu town is organic, no vehicles allowed so be ready to a lot of walking. But very safe and enjoyable.

Friends_and_family Family

10/10

Exceptional

28 May 2022

Marissa

Friendly

The front desk was absolutely kind, and incredible. They made sure that we were settled, and asked what time we would prefer breakfast served. It’s a great location, 5 minute walk to the Main Street.

Friends_and_family Family

8/10

Excellent

12 May 2022

Hugh

A pleasant enough stay but the property was extremely quiet and the place lacked atmosphere. For1 night the hotel was OK but I wouldn’t have liked to stay for much longer . Fortunately Aguas Calientes is small so it was easy to get around and not too far from everything

Leisure Partner

10/10

Exceptional

04 Oct 2021

Alyssa

3 mn walk from train station. We had a jacuzzi in our room which was amazing after hiking the inca trail, and a balcony with a beautiful view. There is free breakfast, and they were able to accommodate a very specific diet i had and made a special breakfast just for me. Modern TV that connects to phone for streaming as well. Great plqce, great staff.

Leisure Partner

10/10

Exceptional

01 Aug 2021

Elizabeth

Great stay

We had an excellent stay here. The room was large and well appointed. The bath was lovely and the water was hot! The staff very friendly and helpful. They asked us when we wanted our breakfast each day then delivered it to our room which was awesome. The breakfast was tasty and a lot of food, more than we could eat and with fresh sqeezed oj was awesome. The town itself is small so everything is within walking distance, close to shops, restaurants and the train station. We loved the balcony on the room it wrapped around and was a beautiful view. Wouls stay here again, thanks.

Partner

10/10

Exceptional

20 May 2021

Verified traveler

Great customer service, staff was superb. Location was on point.

Leisure Family

6/10

Pleasant

17 Nov 2020

Emily

Not worth the expense

Amenities listed not provided. No tv or internet. They claimed due to divide it was not available in the area, but all the restaurants in the area had both available. Breakfast was provided and good, some one the staff was helpful, but language barrier was a problem. Upon checkout one staff member seemed very upset that i wouldn't pay in cash. He pretended like he couldn't get the credit card machine to work to try & force a cash payment. It magically processed just fine when i took the machine to answer the prompts myself. The bugs were a problem with having to leave the windows open. There is no other ventilation system and no fans to help keep bugs off of you at night. Not a good value for the money. I spent only $10 more per night in Cusco & had a far superior experience.

Partner

10/10

Exceptional

10 Jan 2020

Brennen

Perfect stay

Great : staff, location, food, and very quiet stayed there 2 nights. Perfect place to relax after seeing Machu Picchu

Partner

10/10

Exceptional

06 Jan 2020

Verified traveler

the hotel is only 2 years old- nice and clean. i had a lovely room ext t a stream. lovely to listen to at night.

Leisure Family

10/10

Exceptional

05 Dec 2019

Pratik

Golden Sunrise rocks!!

Room was clean and was upgraded to a mountain facing room. Bathroom had a jacuzzi. Mattress, pillows and bed were outstanding, very comfortable. People at reception, at restaurant were exemplary with their service.

Self

8/10

Excellent

29 Nov 2019

Verified traveler

Machu Pichu Stay

Great location and place to rest before and after your time in Machu Pichu. The room was very clean. My room had a tub and nice view of the hills. Staff was very kind and helpful as well. The hotel is also close to a restaurant that locals eat at located next to the library. You will not pay the tourist prices for food there, and the food is good. Overall a nice place to stay in Aguas Calientes.

Partner

8/10

Excellent

28 Nov 2019

Verified traveler

The room and the patio view were great. The cleaning staff were very attentive and great. My only issue were 1. They called at 8:30 to tell us breakfast ended at 9am which we knew and it woke us up after a long night of traveling. 2. They didnt refill the jacuzzi foam the 1st day and it was empty when we got there but we ended up being able to bring the bottle down and eventually get some brought up to us. 3. You unfortunately hear eveyone around you as far as ioening and closing doors/walking. But overall id say it was still a good hotel very clean and close to the main food strip as well as very close to the train station!

Leisure Partner

8/10

Excellent

03 Nov 2019

Verified traveler

In a quieter street of aguas calientes so there is more quiet, however there is a construction site opposite. Stunning views. Clean and neat. Breakfast is not that great. Room smells a bit musty.

Leisure Partner

8/10

Excellent

17 Oct 2019

Verified traveler

The hotel was close to everything. it was also very quiet.

Leisure Partner

8/10

Excellent

14 Jul 2019

Verified traveler

Most everything was great for the price. However there was no air conditioning. There was no screen in the window if you opened it. A little noisy but nice.

10/10

Exceptional

08 Jul 2019

CaSondra

Comfortable, Worth the Money

Amazing, would return 1,000 times! Incredibly clean, accommodating, fun.

Family

10/10

Exceptional

07 Jul 2019

Jennifer

Surprisingly Nice

The beds were very comfortable and the room had a mini fridge. I really appreciated it since this was the first one we had in all our time in Peru. Also they upgraded us to a suite because they had it available which was very nice. The WiFi was as good as any where in the Sacred Valley.

Partner

10/10

Exceptional

06 Jul 2019

Verified traveler

The front desk assistant was so nice, he gave us information about attractions, he helped us to print our tickets for Machupicchu. The hotel has a storage room where you can leave your luggage, after you check out.

10/10

Exceptional

04 Jul 2019

Robert

Thumbs up

Nice hotel. Even nicer staff

Partner

8/10

Excellent

25 Jun 2019

Karem

Good breakfast, staff very helpful and nice.
Fast service.

Leisure Family

10/10

Exceptional

23 Jun 2019

Verified traveler

Very good service from the staff, especial Mr. Alex.

Leisure Self

6/10

Pleasant

19 Jun 2019

Verified traveler

This was a nice hotel. Our view was great! Right next to the river and mountains. The windows can open which is amazing because you m can hear the sound of the river. However, there wasn’t really a staff. Only one person at check in. There wasn’t enough toilet paper. The breakfast was ok but they are stingy. Only put a a small portion every few mins. And they stopped bringing food out one hour before they supposedly stopped. We saw people come in at 9am because they stopped serving at 10am and there was nothing left. We only ate bread and coffee because the guy said they weren’t bringing anything out anymore. I wouldn’t stay here again because we paid a decent amount of money to not be able to have toilet paper or food.

Friends_and_family Friends

10/10

Exceptional

18 Jun 2019

Verified traveler

Beautiful views, location is close to train area ...only few blocks away...so clean ...great free nutritional breakfast...super friendly kind staff...10/10

Leisure Self

8/10

Excellent

07 May 2019

Miguel

The hotel was nice and clean. Good facilities. They were short of staff on breakfast resulting in running out of clean dishes, silverware, and food. Also, a bit too distant from center of town.

Leisure

10/10

Exceptional

19 Apr 2019

Verified traveler

A fairly new basic hotel. We had a large room with a terrace and nice views. All the staff were very nice and they stored our bags for the day after check out. I would stay there again.

Leisure Friends

8/10

Excellent

10 Apr 2019

Verified traveler

Very nice staff. Helped us in every way we needed.

Leisure Family

8/10

Excellent

03 Apr 2019

Verified traveler

Internet is super slow. other than that, everything is great.

10/10

Exceptional

13 Mar 2019

Verified traveler

Exellent hotel, very clean, good service and the people very nice , I will recommended to friends and family.

Leisure Partner

10/10

Exceptional

20 Feb 2019

Verified traveler

At the end of the street but since everything is so close it is more an advantage than an issue, we can start exploring right upon arriving. Large rooms, hot showers, friendly and helpful staff, good breakfast (eggs made to order!!!)

Leisure Family

8/10

Excellent

15 Feb 2019

Verified traveler

The only negative was the noise from a construction site nearby in the morning starting at 7:30 am but this was not a significant issue for us as we are always awake at this time and the hotel cannot do anything about this temporary situation. The rest was perfect...

Leisure Family

8/10

Excellent

30 Dec 2018

Daniela

Good value

Friendly staff. We had an issue with our first room and they gave us a different option no problem. Breakfast was ok, and location is pretty central and nearby everything you need. Only problem is you hear everything from inside the hotel, every door closing across all floors as the inside stairway is open and it echoes a lot so we would wake up whenever people go in their rooms or leave.

Partner

10/10

Exceptional

29 Dec 2018

Verified traveler

Brand ne hotel, 15-20 min walk from train station, comfortable, but bed was too hard for me, I did not get much sleep. Good breakfast. Helpful staff, hotel allows to store our bags during daytrip to Machupicchu

10/10

Exceptional

19 Dec 2018

Verified traveler

Met us at the train station on arrival. Provided important information regarding going to Machupicchu and allowed us to leave luggage. Very friendly & helpful. Definitely recommend!!!

8/10

Excellent

25 Nov 2018

Verified traveler

A close walk from the train station and fairly new facility. The communications manager received us at the hotel and was very helpful. Located at the end of a street, it is far enough from the train tracks to prevent disruptions in the night.

Leisure Partner

10/10

Exceptional

03 Nov 2018

Paula

While the hotel was furthest from the town center, bus station and train station, it was warm and cozy. The hotel and room was white and sparkling clean. The blanket was microfiber, warm and lightweight. The bathroom floor was heated. The shower was gloriously warm. (Just came off a week long host family stay where the opposite was true.)

The staff and especially Enrique were very accommodating. Enrique went out, bought us dinner and bottled water in the rain. Met us at the train station and brought our luggage in a downpour on our return to Cusco. He was persistent in making contact with our precooked private guide to Machu Picchu. Great fellow!!!

10/10

Exceptional

29 Oct 2018

Verified traveler

Excellent service, breakfast was amazing, staff was very informative and helpful during a time of need.

4/10

Poor

16 Oct 2018

TeresaP

Upon arriving at the property around 2 pm, the manager advised that they still needed time to clean, which was understandable as they were full the night before. By the time we completed with checkin and paid for the room, it was clean and ready to go. My husband and I were so exhausted from prior days of hiking that the only reason for booking the PRESIDENTIAL SUITE was to have the jetted tub to soak our sore muscles to be ready for Machu Picchu in the morning. We laid down before dinner and then and ate. Once we returned to the room, I was ready for the jetted tub. My husband took a quick shower before I started the tub. I started the water; there was no foamy bubbles for my jetted tub; and then the water turned cold when there was only 2” of water in the tub. I waited about 5 minuted to see if the hot water would come back on. Nothing. I have never run out of hot water in a hotel. NEVER. So much for my jetted tub prior to MP. I was so mad I just went to bed.

10/10

Exceptional

14 Oct 2018

Verified traveler

Helpful staff, clean and comfortable room, great breakfast and superb location

Partner

10/10

Exceptional

13 Oct 2018

Mitesh

Great hotel.. they even made us a packed breakfast as we were leaving for machu picchu before breakfast opened

Partner

2/10

Poor

04 Oct 2018

AM

Poor staff, poor customer service, no air conditioner or fan, noisy neighborhood

6/10

Pleasant

01 Oct 2018

Verified traveler

The staff were helpful and very kind, but there was an unfortunate odor of urine in the room that seemed to be coming from other than the toilet. There was a lot of street noise during the night and we had little sleep. We did have a nice hot shower though.

8/10

Excellent

28 Sep 2018

Danielle

Clean, Modern, but on the edge of town

Positives: great service, great breakfast, comfy beds, clean rooms, modern décor, spacious rooms, cheap late checkout ($10 until 1pm), strong wifi
Negatives: located on edge of town (feels like a long walk after a long day at Machu Picchu), noise from outside the hotel (chopping down trees, welding, and other activities in the area), noise from inside the hotel (you can hear every door open and close and when people talk in the hall), someone outside was burning shoes and other things, it smelled really bad and made me a little concerned that the tree next to the hotel would catch fire.

Friends

8/10

Excellent

24 Sep 2018

Verified traveler

Located next to an area with construction and he’s y traffic area

10/10

Exceptional

20 Sep 2018

T

Nice hotel, close to the train station and artisinal market

10/10

Exceptional

17 Sep 2018

Verified traveler

Recommended

Good hotel, new rooms, clean and close to the train station, friendly staff overall

Family

8/10

Excellent

13 Sep 2018

Cecil

Two nights in Aguas Caliente

New hotel at south end of Aguas Caliente. Very good rooms. Large king sized bed was comfortable although pillows were too high for my liking but that is just preference. Instant hot water in shower. On second day returned from Machu Picchu around 4 pm and had to wait until 6 pm for hot shower. Guess they shut down during day time.
Good breakfast with buffet and cooked eggs if requested. Starts at 5 am so can have before going to MP.
This area of Aguas Caliente is quiet at night so easy to sleep and only a 3 or 4 minutes walk to rest of town.
Would highly recommend at price we paid. Very large spacious lobby on every floor.
Hotel is easy to find. Just walk up through market stalls to first major street that parallels the railway and turn right

Partner

10/10

Exceptional

08 Sep 2018

NB

They accommodated our room quickly with ease and it was late. Friendly and welcoming staff. Highly recommended for anyone to stay while in Machupicchu.

10/10

Exceptional

06 Sep 2018

Verified traveler

Very clean, nice modern hotel a 15-20 min walk up the hill from the market and train station, which should be no problem if you are planning to visit Machy Picchu. The town has no cars, so you walk every where. Friendly and very accomodating English speaking staff. Call ahead so the hotel staff can meet you at the train station and help with luggage. You can buy water and other amenities from the convenience stores along the way. They only serve breakfast from 5-7 in the morning, so for other meals you can go to the resto at the Inkaterra which is a 5 minute walk towards the train tracks or walk 15 min across the bridge to the restaurant row. No odors in my room and bathroom. Overall, a great value!

8/10

Excellent

05 Sep 2018

AA

That were willing to keep my backpack and had a nice breakfast that began at 5.00.

10/10

Exceptional

24 Aug 2018

Lauren

Wonderful! Very nice hotel for a good price, and the staff were extremely helpful with tips and support for our short trip to Aguas Calientes/Machu Picchu

10/10

Exceptional

15 Aug 2018

Subhash

Nice and clean, very courteous staff

8/10

Excellent

10 Aug 2018

Stephanie

It was great. Off the beaten path but nice hotel

10/10

Exceptional

02 Aug 2018

Marianne

Good clean accommodation.

Staff here were very helpful. Room was clean and fresh, not huge but good for the price. Nice comfy bed. The area is a couple of minutes of the main road and in the area where more of the locals seem to stay. I would recommend this accommodation.

8/10

Excellent

29 Jul 2018

Mark

Great location, and very clean!

Great location and very clean! Beautiful place. Short stay only to see Machu Picchu, so was perfect for what I needed it for. Hot shower, clean bed, and breakfast to go bag.

8/10

Excellent

21 Jul 2018

3kidsandababy

Great hotel! Clean, staff accommodating, breakfast good. Pillows stiff, can be loud sad people get up early for Machu Picchu.