Red Roof Inn Lumberton

2/10

Poor

31 Jul 2026

Servete

Room was dirty

2/10

Poor

07 Jul 2026

Gabriel

Nada bueno apesta la puerta no cierra

Partner

10/10

Exceptional

19 Jun 2026

Melania

Friendly staff . Safe location

Pet

10/10

Exceptional

01 Jun 2026

Bonnie

Clean rooms. Pool was not open and they said they would not be opening it

Self

10/10

Exceptional

19 Mar 2026

Michael

It was great

8/10

Excellent

10 Jan 2026

Shubing

Good

6/10

Pleasant

07 Jan 2026

Dors

Nice room. Decent price.

Friends_and_family Friends

8/10

Excellent

27 Dec 2025

Jamie

Needed more toilet paper

Business Self

6/10

Pleasant

20 Dec 2025

William

Staff was extremely friendly and helpful. Basic room met expectations.

Friends_and_family Family

6/10

Pleasant

06 Dec 2025

Michael

A lot of noise from hallway activity. Room doors could have buffers to combat doors slamming and people making their way. Very echoey.
The desk person was very friendly, and the room was what I expected. Also, clean.

10/10

Exceptional

01 Dec 2025

Juan

Yes

4/10

Poor

16 Nov 2025

Goretti

The check-in clerk was lovely. The hotel and room is clean but needing repair, everything is old and in need of updating. The breakfast was terrible. There was no breakfast. There was a jug of milk, two different cereals that were stale, mini muffins that tasted odd and waffles. There was any yogurt or fruit, not even banana and apples. This hotel should not advertise as having breakfast. It does not. Not even the coffee was hot. The clerk at reception at breakfast was rude. When I ask for yogurt she said the owner provided breakfast out of the kindness of his heart. When I mentioned they advertise breakfast online. She said she didn’t know about what was advertised online.

Leisure Pet

6/10

Pleasant

15 Nov 2025

james

There were 2 issues with the cleanliness of the room.

Self

8/10

Excellent

11 Nov 2025

Deborah

yes

Self

10/10

Exceptional

16 Oct 2025

Michael

After a long hard trip from Vermont, the staff at the Red Roof in Lumberton was very efficient and courteous in getting me into my room as soon as possible!!
I thank You for the service!!

Leisure Pet

8/10

Excellent

10 Oct 2025

david

Everything was great. Slept good. It was nice overnight stay on the way to wedding in Virginia

Self

10/10

Exceptional

06 Sep 2025

james

Consistent service

I have stayed at this Red Roof on past occasions as an overnight mid-point for a longer trip. I find it convenient to I-95 and to restaurants and such. The managers seem to keep the motel in good repair and it is good value for the money.

Self

2/10

Poor

17 Aug 2025

Verified traveler

The worst hotel stay ever

This was the worse hotel stay ive ever had. I literally stayed up to make sure no bugs got on my daughter...thiswas rhe second room they gave me
I will NEVER go here again.

Friends_and_family Family

2/10

Poor

08 Aug 2025

Anita

When I walked into the room the bath water was running. I thought maybe was forgotten in the cleaning rush but no it stayed on would not turn off. The room smelled like smoke the sheets and pillows. I’m not a smoker so it hit me right at the moment I walked in. Then next morning went to take a shower and NO water running to the shower. Ran water from sink to get some hot water at least to do a quick bird bath but no. The water never got warm and shut off!!! Terrible as the front office said oh plumbing was cut off you should have let it run…..I said I did but not much you can do when it stops running all together. I packed and left only for them to still charge me for the night….

Business Self

6/10

Pleasant

04 Aug 2025

Stephanie

Good place to stay for quick stay
Beds are hard, other guests are loud and smoking Mary Jane makes it extremely hard to sleep.

Business_and_leisure Partner

10/10

Exceptional

01 Jun 2025

victor

Balcony seats outside side room

6/10

Pleasant

01 Jun 2025

robert

In most instances you get what you pay for.
Unfortunately, that was not the case.
Upon checking out, we informed management about roach infestation. The response was an \"oh well\" , \"not surprised\" facial expression.
We then informed them about a hole in the lower wall between the bedroom and bathroom. The hole being the size of a fist and appeared active as there was plaster debris on the floor in the area.
This problem management made note of.
Both issues were not discovered by us until morning. Would have requested a different room.
Much more attention needs to be paid to the conditions

Leisure Family

4/10

Poor

01 Jun 2025

rita

Easy check in. Room appeared clean; however the floor could've been cleaner , there was no hand soap or any shampoo.
Bathroom needs updating.

Business Partner

4/10

Poor

15 Apr 2025

Vincent

Converted motel, poorly done. Not clean, bugs and poor area.

Leisure Family

6/10

Pleasant

02 Apr 2025

Janice

Dog walking area. Convenient location to 95.

Leisure Pet

8/10

Excellent

25 Mar 2025

Sophie

all ok.

10/10

Exceptional

06 Mar 2025

Earl

Great hotel, staff was helpful

Leisure

6/10

Pleasant

05 Mar 2025

Yamilee

The place had been flooded. The floors were buckled smelled heavy of smoke. Limited amenities

Partner

4/10

Poor

25 Feb 2025

Carolyn

Roaches in the bathroom and room air seemed stale. Staff was very friendly tho

Leisure Partner

6/10

Pleasant

25 Feb 2025

Victoria

Balcony/feel safe with lock doors if you stay you use key

Leisure Partner

4/10

Poor

18 Feb 2025

Hetri

Found a roach in the room. Shower was old and rusted.
Breakfast was seriously lacking.Waffle station was empty.Small muffins and stale mini donuts. Coffee with powered cream and served in styrofoam cups.

Business_and_leisure Partner

8/10

Excellent

28 Jan 2025

SallyAnn

Fine for our purposes

10/10

Exceptional

04 Jan 2025

Jose

Great Hotel. My first choice to stay in Lumberton

Business Friends

10/10

Exceptional

01 Jan 2025

Brian

It serves a purpose for my stay, clean, friendly staff

Leisure Partner

2/10

Poor

09 Dec 2024

Ozias

Visit was terrible roaches everywhere after 6 hrs had to go some where else to stay spent 85 dollars for nothing. Couldn’t even stay the night it was so nasty. And the lady up front brushed it off like it was nothing, completely in compassionate

Leisure Partner

4/10

Poor

02 Dec 2024

CJ

roach motel

cockroaches. many. in the bathroom primarily. they ranged from tiny ant-sized to the size of an almond. not \"palmetto bugs\", but roaches. I chose this one as the middle-range option for the area. though $100 apparently does not get you roach-free living in lumberton. hotels.com should remove this listing from the website.

Partner

6/10

Pleasant

25 Nov 2024

Michael

Friendly staff. Rooms kind of run down, Needs a major upgrade.The \"pet wing\" has a bit of an odor problem, but the rooms don't smell too bad. Just a one night stop over for us, so we'll deal with it. Also, quite convenient to I-95.

Leisure Pet

6/10

Pleasant

12 Nov 2024

Theresa

Average we had to clean it up ourselves and barely checked on us. Asked for trash bags and they didn't have any said I had to wait until house keeping came in and that's from the manager

Leisure Family_with_children

2/10

Poor

02 Nov 2024

Anne-Marie

We are one night travellers and therefore are only onsite for 6-8 hours overnight. We always stay at a Red Roof when to or from Florida. However, tjis stay was disgusting. Our sheets were dirty (had to pull hair and foot dirt from the bed. There we tiny bugs everywhere (walls, bathroom, floor), we killed two cockroaches. So tou can imagine that we didn’t sleep much because we kept checking for bed bugs. Thankfully we didn’t see any unless that's what the tiny bugs were. None of the surfaces were cleaned, there were hand prints and sticky stuff on night stands and small desk. Never ever again! We didn’t even have free breakfast there because we just wanted to get out as fast as possible.

Leisure Partner

6/10

Pleasant

27 Oct 2024

michael

It was ok for last mins get away.

Partner

8/10

Excellent

19 Oct 2024

GEORGE

Convenient location Friendly front desk

Partner

8/10

Excellent

14 Oct 2024

Langston

Efficient and useful

10/10

Exceptional

21 Sep 2024

Robert

The property around the motel was good except for the convenience store adjacent to the property.

Leisure Pet

4/10

Poor

14 Sep 2024

Michelle

I wish I could give better ratings, due to the cleanliness of the exterior, room appeared to be clean, but we found 2 cockroaches, one in the bathroom in the night (didn’t use our toothbrushes after that…) and one on top the microwave, which we had a bag on and had to make sure it was clear of any more. The included continental breakfast was subpar. A few mini muffins, make yourself waffles (only plus) regular coffee, milk in a gallon jug, and orange flavored juice. Not sure we could trust the safety of those 2 items. No hot water for the tea bags, no fruit or yogurts, of which are typical when we’ve stayed at other Red Roof Inns. We decided to go elsewhere to eat. Late night staff was very sweet and friendly, morning staff didn’t even greet us. If and when we travel through that area again, we’ll be passing this hotel by and pay a little more to get better accommodations. We know this an economical place to stay, but roaches are a big NOPE!

Business_and_leisure Pet

6/10

Pleasant

01 Sep 2024

Sarah

Compared to the area the hotel is located... I would say it is average for the area. It is located rifht pff the hwy and easy to get to but there is a lot of construction and the area in general is run down and mediocre. Our room had a spot in the ceiling from water damage from a previous storm. Their maintence team was already working on checking and repairing the roof. The sheets hat cigerate burn holes. The room smelt like it had been smoked in amd there were beer cans left from previous tenants..... however.... this hotel was cheap and the staff was super nice and everything was clean. If you are lookomg for a one night crash spot on a lomg trip its good for that.... for a long stay you might want to look elsewhere.

Leisure Partner

8/10

Excellent

30 Aug 2024

Ann

Room facilities were comfortable and clean.

Leisure Pet

10/10

Exceptional

28 Jul 2024

Norma

It was quiet and the rooms were great.

Leisure Partner

2/10

Poor

07 Jul 2024

daniel

Avoid this place, BUGS EVERYWHERE!

BUGS EVERYWHERE! I arrived at midnight hoping to get a few hours of sleep. The \"night window\" which was like a bank teller should have been my first clue that this place wasn't a normal hotel and was more likely a \"per hour\" rental kind of place. The hallways smell like a combination of mildew and cigarettes. The room had a combination of dead bugs including spiders and their spiderwebs, roaches and other small bugs. Once you turned the light on, the live bugs scrambled and when turning it off again, the walls began to move with live bugs. It's as terrible as it sounds!

When I returned to the \"night window\" the attendant commented that that was strange because \"they just sprayed that room,\" indicating that management is well aware of the bug issue in this hotel. The attendant gave me a second room which also had bugs as well as cigarette burns on the bedspread. Checking under the bed, I found cobwebs from lack of cleaning and liquor bottles!

I've never experienced such a horrid place and was forced to abandon my reservation, losing $120 in the process, and driving 30 minutes to the next nearest available room.

Avoid!

Friends_and_family Family

2/10

Poor

25 Jun 2024

Joel

Excessive Noise all night from Neighboring tenants and their pets. The homeless that were sleeping on the premises should have been given rooms rather than loitering. Cockroaches were discovered in the room upon our entry. Dust and dog hair in room as well - did not appear cleaned. The adjoining room door was constantly being fiddled with by the neighboring guests - waking us and our quiet dog. We were so disappointed that we packed and left the property before 4am. The front desk person was at least very nice.

Leisure Pet

2/10

Poor

23 Jun 2024

Dianna

There was stains on the bed cover. The ac unit leaked a huge puddle of water on the floor next to our bed and table. We were told to just throw some towels on it. That it happens because of the AC. Then we asked for more towels and was told they only had 2 to give us. The ironing board was stained and dirty. The breakfast offered was literally muffins , cereal but no milk, waffles to make yourself but no butter. That’s it. The bathtub was stained dirty.

Leisure Family

10/10

Exceptional

21 Jun 2024

Janet

Nice place comfortable bed.

Leisure Partner

8/10

Excellent

19 Jun 2024

James

|

Leisure Partner

8/10

Excellent

19 Jun 2024

Lisa

The front desk staff are super nice. Fixed a billing error from Expedia and even called me to say it was taken care of.
The room is a typical room. Fridge microwave, etc. Very clean.
The downside, and not the property’s fault, but people hanging around their cars, beeping horns, running down the halls until all hours.

Leisure Family

10/10

Exceptional

16 Jun 2024

Norma

Had some noisemakers next door. People slamming doors all night, but the rest was fine.

Leisure Partner

6/10

Pleasant

06 Jun 2024

James

Room had kitty litter all over the floor that I had to clean up.

Leisure Pet

2/10

Poor

04 Jun 2024

Noshina

When we checked in the room was terrible no water near by plastic tray my husband didn’t want to stay we left right away and would like the refund. Not worth penny

6/10

Pleasant

03 Jun 2024

robert

Property was as expected for the price point.
Pet friendly, without a pet upcharge, is a huge plus.

Leisure Pet

10/10

Exceptional

02 Jun 2024

Charlie

Everything was great

Leisure Self

10/10

Exceptional

27 May 2024

jerri

....

Business_and_leisure Pet

10/10

Exceptional

19 May 2024

Gregory

Good parking

Business Partner

6/10

Pleasant

12 May 2024

David

The room was nice and the bed was comfy with a nice staff. Only downside was the lack of soap that was refilled for me to take a shower. Luckily I brought some in to use

Leisure Self

8/10

Excellent

23 Apr 2024

JAMES

No comment

10/10

Exceptional

21 Apr 2024

Larry

Clean and lots of parking spaces

Leisure

10/10

Exceptional

18 Apr 2024

claude

Bonne hôtel

Partner

6/10

Pleasant

14 Apr 2024

Arnfried

Convenient place to stay with dog off the highway staff was very good

2/10

Poor

13 Apr 2024

edward

Dirty linen, cigarette burns in bed spread. Left immediately. Would not give refund!

Leisure Family_with_children

6/10

Pleasant

25 Mar 2024

Robert

If you want a room just for the night, good to go.

Leisure Pet

10/10

Exceptional

22 Mar 2024

Verified traveler

Front desk woman was super welcoming and nice

4/10

Poor

09 Mar 2024

INEY

I didn't like because the staff didn't control others guest to prevent extreme noise late night. The orher guest threw doors, yelled, run, I couldn't slept at all. Terrible night.

Business Self

6/10

Pleasant

25 Feb 2024

Gail

Dirty

8/10

Excellent

04 Dec 2023

Patricia

This property was perfect for what we needed...a place to sleep while driving to Florida. While it wasn't perfect, it fit the bill. (Bedspread had stains)Check in was a breeze, a nice hot shower, clean sheets and towels and a good night sleep. Breakfast not too great. Dog friendly... And dog was free!

Leisure Pet

8/10

Excellent

22 Nov 2023

Debra

Not fancy but comfortable.

Self

10/10

Exceptional

05 Oct 2023

David M

Nice motel.

I have stayed here before, while driving from PA to FL & have found it to be very clean & comfortable.

Partner

8/10

Excellent

21 Sep 2023

Patricia

Like: Nice area around
Dislike: Room floors were not properly cleaned.

Pet

8/10

Excellent

24 Aug 2023

John

If you are staying in Lumberton this is a great option. Super nice people, nice restaurant and bar close by, VERY clean room, comfortable bed, surprisingly quiet given proximity to interstate/roads. Don’t let the security measures scare you…it is a nice place.

Leisure

4/10

Poor

22 Aug 2023

Verified traveler

No pool, not cool

Did not even have the pool as advertised. Disappointing.

8/10

Excellent

13 Aug 2023

Verified traveler

Spacious room. Plenty of dining available.

Leisure Family_with_children

8/10

Excellent

23 Jul 2023

Jacqueline

Our only disappointment was that the room reeked of cigarettes. I find it remotely offensive when others think only of themselves. The property is a nonsmoking building and should be treated as such. Thankfully, we were given another room as soon as we reported the smell.

10/10

Exceptional

23 Jul 2023

Lisa

Clean, easy, pet friendly stay

Both check in and check out friendly and easy. Hotel was clean, simple, and pet friendly which was the best for us. Great Mexican food right down the street and easy on/off 95.
What made it for me was the people at check in the were so kind and helpful.

Friends_and_family Family

2/10

Poor

30 Jun 2023

Edgar

It was terrible. Roaches everywhere. Extremely dirty, checked out in middle of the night the first night.

Business Partner

10/10

Exceptional

24 Jun 2023

quanda

Perfect for a couple getaway

The room was clean. The micro fridge and microwave was a huge bonus. The bed was clean and comfortable. And the room was spacious

Partner

10/10

Exceptional

15 Jun 2023

David

Positive reviews 5 star

Hotel was outstanding. I've traveled for 48 years, full time with my profession for 37 years.
Remodeled previous Howard Johnson. No negatives and I'm picky.
3d dfferent motels this week. Best by far

Self

10/10

Exceptional

10 Jun 2023

Sharon D

Great service, fast check-in, clean room, comfortable beds, lots of TV channels, breakfast. There are a lot of residents just hanging around the property but no worries, they don’t try to approach guests. I would stay here next time.

Leisure Family

8/10

Excellent

07 May 2023

Rayner

Perfect location and easy to find

Leisure Pet

4/10

Poor

04 May 2023

Vicki

room had not been dusted for a while. light bubs in lamps covered with dust - also picture. rusty, loose outlets. broken toilet seat. nothing but coffee and tiny muffins for \"breakfast.\"

Leisure Partner

6/10

Pleasant

19 Apr 2023

michael

A lot of broken items in the room, sliding door to the back didn’t lock, very dirty floors. Front desk was rude.

Leisure Family_with_children

10/10

Exceptional

13 Apr 2023

Tony

Very nice! Large room with the most comfortable beds and linens. Fridge with separate freezer. Easy on and off I-95. Groceries, dining, and Planet Fitness across the street

Partner

6/10

Pleasant

27 Mar 2023

Takierra

I had a double bed room the mattress feel like you sleeping on springs. The shower was terrible but it was clean. It was decent for the one night but my body was hurting bad.

Leisure Family_with_children

2/10

Poor

10 Mar 2023

ANDREA

I DIDNT LIKE I HAD NOISY NEGHBORS, BROKEN ITEMS IN ROOM AND ROACHES

Business Partner

2/10

Poor

20 Feb 2023

Jim

When there is a night window, this tells you bad area. When flushing toilet, sewage came out from bottom onto floor. Found spiders and a roach in bathroom.

Leisure Family

10/10

Exceptional

05 Jan 2023

Frank

Nice & clean

Leisure Partner

8/10

Excellent

02 Jan 2023

Linda

Our stay was exactly what we needed- a place to spend the night.

Leisure Family

10/10

Exceptional

28 Dec 2022

Stanley

Clean rooms and free breakfast.

Partner

6/10

Pleasant

08 Dec 2022

Erick

I wasnt able to make my visit but ive stayed in the red roof before. I wish i could get reimbursed for not making my visit. Other than that, i have no complaints.

Leisure Self

2/10

Poor

28 Nov 2022

ellen

The room was filthy. I wouldn’t want my worst enemy to stay there. I went to the front desk and asked for a refund. Which she pleasantly did, and I left.

Leisure Pet

10/10

Exceptional

12 Nov 2022

Lori

Weary traveler appreciated the comfortable bed!

Room was fine for a quick overnight during the long drive. Bed was comfortable. No complaints.

Self

8/10

Excellent

17 Oct 2022

Michael

Perfect room for myself and my dog.
The room has a tile floor which is perfect for animals as opposed to carpeting!!

Leisure Pet

2/10

Poor

08 Oct 2022

Adolfo

I’m the one customer sastifed all the time but this time that property don’t have cold water to take bath on one room there was a dirty bed bed sheet it was a disaster that place I never ever gos to that hotel no more :::::I couldn’t take bath that night it was terrible.

Business Self

10/10

Exceptional

05 Sep 2022

Arlene

Quiet & Safe.

Business Self

8/10

Excellent

21 Aug 2022

Verified traveler

Everyone is very nice and it is wonderful that pets can stay free. However, it isn't always the cleanest. Beds are always clean, but the floors and the walls don't always look the best. There was also a mouse or something in our room on our most recent stay two days ago. I never did see it, but it woke me up during the night. Cat didn't hear it nor husband, but I sure did!! I always block it so that she can't get behind the beds and maybe I blocked mouse in, but never did see it or hear it again...LOL Otherwise, it is an ok stay for our trip between PA and Florida... Also, kind of surprised that you cannot go in the lobby yet. It has never been open as long as we have been staying there the past three years!! You still have to use the night window and there is no kind of breakfast - not sure that they ever did serve it before the Covid thing!! The Red Roof we stay in Virginia is now serving breakfast ... All in all, it is an ok place to stay with your pets....Lets just remember to clean up after our own pets and not expect them to have to do it all...Thanks

Partner