Hotel Shanti Palace

4/10

Poor

01 Mar 2026

Fatai

The image of the rooftop which would draw most guest to this listing, turns out the rooftop is not available to guests. The rooms could do with better windows to protect guests from the loud 24/7 busy highway running along the hotel. You would find it impossible to sleep unless you ask to be moved, which the hotel staff already expect. They will then claim that the new identical room is a deluxe room just because it's situated at the back of the hotel and away from the highway noise. The breakfast doesn't offer many varieties, although the adjoining restaurant to the hotel has lovely staff

Self

8/10

Excellent

25 Feb 2026

vijaya

Room was small and crunched but every thing else was good. We enjoyed the musical night

Family

6/10

Pleasant

11 Feb 2026

Amrik S.

Shower was spraying water on the ceiling around the shower head. AC was not working well. 21.5 deg lowest temp in room.

Business_and_leisure Self

8/10

Excellent

26 Dec 2025

Jasbir

Clean room. Good restaurant and bar. Staff was very helpful

4/10

Poor

05 Dec 2025

Atul

Breakfast is good

Business_and_leisure Family

4/10

Poor

12 Nov 2025

Anshuman

Room was too small and some (not all) staff were rude.

Business

10/10

Exceptional

04 Nov 2025

sankalp

Nice hotel. Clean rooms. Good amenities and staff services.

Leisure Self

6/10

Pleasant

31 Oct 2025

shabir

Food was Good
Room had musty smell
old fashioned Bath Curtains Wash rooms could be modernised Good Taxi drop off service

Business Self

8/10

Excellent

28 Sep 2025

Amal

I had an enjoyable stay. Thank you

Self

6/10

Pleasant

27 Sep 2025

Harjinder

Staff was unfriendly. Might not use this property in future

Leisure Friends

4/10

Poor

26 Sep 2025

Akhil

Suffocating and small room. It wasn't too comfortable.

Business Partner

10/10

Exceptional

05 Sep 2025

Tejinder

Good place to stay before flight. Reasonable room rent.

10/10

Exceptional

09 May 2025

Hemant

Good location and nice stay good property

Business_and_leisure Self

8/10

Excellent

22 Apr 2025

Dinesh

It was nice compared to other hotels around

Leisure Family

6/10

Pleasant

16 Apr 2025

Daryl

The hotel is very near the airport (about 15 mins drive away from Terminal 3).
Hotel is showing its age. Sheets are clean. However, the bed is very soft. Shower head was also dirty. It is located next to the Highway, so expect it to be noisy, even late at night. Did not find any attractions near the hotel.

Leisure Family

10/10

Exceptional

03 Apr 2025

Vijay

Located at nice location and very close to airport.

Business_and_leisure Friends

8/10

Excellent

20 Mar 2025

King

The AC is making too much noise. Other than this, everything is good.

Leisure Family

6/10

Pleasant

19 Mar 2025

Cheryl

Close to the airport as a quick stay over to catch a late flight. Staff were friendly and helpful.

Leisure Partner

6/10

Pleasant

12 Mar 2025

Arshad

Local to the airport

Leisure Partner

10/10

Exceptional

12 Mar 2025

Arshad

It’s local to the airport, convenient and comfortable.

Leisure Partner

8/10

Excellent

09 Mar 2025

Arthur

Close to the airport. Staff very friendly and helpful.

Leisure Family

10/10

Exceptional

27 Feb 2025

Bruce Johnny

a very fine hotel in the economy area near the airport, nice and quiet roms

Leisure Friends

10/10

Exceptional

13 Feb 2025

Harjinder

Near International airport

6/10

Pleasant

12 Feb 2025

Anil

Location was ok and nearer to airport. The front desk attendent was expression-less (no hello, hi etc😟) They didn't even had change when I paid our room service bill with cash. Pretty average.

Leisure Partner

2/10

Poor

05 Feb 2025

Jason

We spent 10 minutes there, it was nothing like the

We spent 10 minutes there, it was nothing like the pictures on the website a complete mid representation, I also had to pay full amount, I have never booked with you guys before and will never again, place was disgusting!!

10/10

Exceptional

04 Feb 2025

Harjinder

Very close to to Airport. Good restaurant with live music.

Leisure Family

6/10

Pleasant

25 Jan 2025

Alan

Ok for stopover

This is an ideal place for a passing through New Delhi stopover, IR2200 taxi ride and about 15 minute journey. Breakfast was OK and reception efficient.
That said it is quiet tired in its appearance and rooms, would place it in the two and a half star bracket.

Partner

6/10

Pleasant

13 Jan 2025

Shashank

Hospitality was good but house keeping service was not good. Bedding and all wasn't changed
and remained same for my 4 days of stay. Also some of the pillow covers were dirty and evidently visible but still nothing was done. Food was good

Leisure Self

8/10

Excellent

01 Jan 2025

Gopinath

Nice place at good location.

Leisure Friends

2/10

Poor

15 Dec 2024

E

I would not recommend this hotel

6/10

Pleasant

12 Dec 2024

RAKHEL

The hotel is decent but i got a room which is far below my expectations. The quality of bed is not good as well.

8/10

Excellent

04 Dec 2024

Manuj

Neat and clean property. Convenient location close to airport. Staff is very helpful and polite. No view from windows. A little run down. All over had a comfortable stay.

Business Self

8/10

Excellent

25 Nov 2024

inderjit

It is ok but the can do better washroom needs more clean

Business_and_leisure Family

2/10

Poor

09 Nov 2024

Arun Pratap

Ver bad

4/10

Poor

07 Nov 2024

inderjit

Wash room handal very dirty under sink like never been clean toilet seat needs fixed

Leisure Family

10/10

Exceptional

07 Nov 2024

Abhi

Good rooms.

Family_with_children

10/10

Exceptional

06 Nov 2024

Amy

Nice hotel, clean, friendly staff. Restaurant in hotel had nice options

2/10

Poor

27 Oct 2024

dheeraj

Way way way overpriced.

8/10

Excellent

23 Oct 2024

Michaela

No windows was hard to know time of day, weather.

Leisure Self

4/10

Poor

17 Oct 2024

Mark

This hotel was convenient to the airport but the room was very small

2/10

Poor

04 Oct 2024

Subhash

Room smells horrible

6/10

Pleasant

19 Aug 2024

Gurvinder

Small Washroom with bad shower

Partner

2/10

Poor

14 Jul 2024

Harman

The place was dirty and noisy. There was mold in the bathroom. While we were dining in the room, we saw a centipede crawling thought the room.

Leisure Family

6/10

Pleasant

21 Jun 2024

Evan

Close to airport. Dirty and busy area, hotel was comfortable and decent for our purposes

4/10

Poor

15 May 2024

Neeraj

Shabby condition hotel.

Shabby condition. Veryvfar from what the pictures show on the booking app.
Location is the only advantages

Business

8/10

Excellent

27 Apr 2024

Emily

Close to the sirport

8/10

Excellent

17 Apr 2024

Silas

Good stay for the price

Leisure

10/10

Exceptional

13 Apr 2024

Verified traveler

Very helpful staff and good value for money

Good and welcoming environment

Friends_and_family Family

10/10

Exceptional

10 Apr 2024

Eugene

Very nice and friendly place to stay.

Business_and_leisure Friends

4/10

Poor

20 Mar 2024

Dattatray

This is not a proffessoonal

Friends_and_family Family

10/10

Exceptional

19 Mar 2024

Alan

Overall the hotel met or exceeded our expectations. No problems with transfers to and from the Airport. Friendly attentive staff made our short layover stay stress free.

Leisure Partner

4/10

Poor

12 Mar 2024

Parthan

I booked a Deluxe Double room but the room assigned was quite small which made it difficult to move around. The other major problem is the area has poor mobile network connectivity. The wifi provided by the hotel also has a weak signal which does not make it ideal to stay at this hotel.

Business Self

10/10

Exceptional

27 Feb 2024

Verified traveler

Excellent

I found the hotel to be very clean and comfortable with a spacious, well-appointed room and modern bathroom. A pleasant dining room and very tasty food. The staff was very helpful, and the proximity to the airport with a driver available made the transfer there and back very easy. I would stay again.

Self

8/10

Excellent

26 Feb 2024

Alan

Comfortable stay

Perfectly adequate travel/transit hotel handy to airport. Comfortable and in line with expectations

Partner

6/10

Pleasant

26 Feb 2024

Hazel

It was unfortunate that the AC was not working and as usual the WiFi was poor.
We were given a voucher for two free breakfasts because of these faults.

We always enjoy the restaurant.

Leisure Partner

8/10

Excellent

24 Feb 2024

Avinash

Pickup service from the New Delhi station and drop off to the airport was great

Leisure

6/10

Pleasant

22 Feb 2024

Vladimir

When first checked in, they gave us a room without window. However, after we asked they gave a room with window. Breakfast was very good. Shower wasn’t convenient.

4/10

Poor

21 Feb 2024

jaspal

Would not recommend the place, it only deserves 2*

bath room stinked (smell). No AC and room temperature
very hot and complained but no action. No view from the room.
Food at the restaurant was good.and waiters well trained.
overall it was not worth the money spend.

Friends_and_family Family

8/10

Excellent

21 Feb 2024

Hazel

The reception here is always very helpful. Dining room and food always good too.
We wished there was a window with clear glass in our room. No view so window covered by nice picture!

8/10

Excellent

05 Feb 2024

Jasbir

close to airport, clean and well priced

4/10

Poor

04 Feb 2024

Mirjana

Restaurant

10/10

Exceptional

01 Feb 2024

Amelia

Close to airport, easy transfer, they a range taxi transfer, rooms are clean, have a fridge in room restaurant has great food and serves beer and cocktails

Leisure Friends

6/10

Pleasant

08 Jan 2024

Ashton

Clean and comfortable, but thats about all. My room had no windows and was like a tomb. You get what you pay for.

Business Family_with_children

4/10

Poor

01 Jan 2024

Bipin N

Not satisfied with service

Leisure Self

10/10

Exceptional

20 Dec 2023

Harkirat

Had a nice stay

Business_and_leisure Partner

8/10

Excellent

17 Dec 2023

Lesley

Airport stop over

Good airport stopover

Partner

10/10

Exceptional

16 Dec 2023

Christine

The hotel is much better than many others in Mahipalpur. The room was clean and quiet and the staff were helpful and polite. My single complaint is that soon after checking in, someone called the room and offered a full body massage to my father - there seemed to be other services implied in this offer. This is not appropriate but honestly I'd rather deal with that than the filth of some other Mahipalpur locations.

Leisure Family

8/10

Excellent

04 Dec 2023

Jyoti

Room had all the facilities however was too small.
Staff was welcoming and friendly.

Leisure Family

2/10

Poor

03 Dec 2023

Adwitiya

This was the worst experience a guest could ever have at a hotel. Rooms were in a poor condition and the staff was rude and unhelpful!
The staff on duty on the night of 12/3/2023, repeatedly called the room and harassed us. This is not the type of experience you expect at a premium hotel. Highly NOT recommended.

Leisure Family

6/10

Pleasant

07 Nov 2023

Radica

The waitress and server was very pleased and nice. The room was comfortable except was very noisy most of my nights and in the day. Couldn’t sleep. It could have been because. Checking in there was some problems as well and was not happy about that…

Business Family

8/10

Excellent

03 Nov 2023

Geoffrey

Delhi hotel

A pleasant hotel near the airport. Nice restaurant and comfortable room.

Partner

2/10

Poor

28 Oct 2023

nilambuj

The place was smelly, dirty and room with any window..
The service and staff attitude was terrible.
Didn’t felt welcome and will never visit again.

Self

2/10

Poor

16 Oct 2023

Arune

strong smell of cigarettes

2/10

Poor

10 Oct 2023

Dewash

They were blaming expedia and i tried to contact expedia but no help either he wanted to charge me another $100.00 because expedia didnt sent the confirmation code to them we were hungry and had to wait 45 mins plus.

So sad that in this age they r so behind

6/10

Pleasant

01 Oct 2023

Dewash

Room was clean air-conditioned ,surrounding were very dirty and noisy and the main issue was they couldnt find my bookings they were blaming Expedia didnt sent the information.
I am booked in on 8th oct but theycant see the booking can pl Expedia send our bookings information.

Leisure Family

6/10

Pleasant

24 Aug 2023

Ravi

Na

2/10

Poor

18 Jun 2023

TARUN

Not worth the price. Servic except one person was not good

10/10

Exceptional

15 Mar 2023

Vernon

Food was great ! Service was brilliant ! What more could you ask for, Thanks Shanti Palace for a great stay !

Leisure Family

2/10

Poor

05 Mar 2023

Kumar

Adds 10 percent service charge on all room service orders. This is against Indian laws

Leisure Family

2/10

Poor

27 Feb 2023

Kumar

Engages in fraud billing by adding service charge which is not approved by the government of India. I plan to report this to Delhi's Tourism Department as well

Leisure Family

2/10

Poor

17 Feb 2023

Amallie

Very dirty. Open construction and in the ghetto. I didn’t feel safe and left for another hotel. The rooms and hotel pics are false. Beware.

Leisure Partner

10/10

Exceptional

07 Feb 2023

Radica

It sure is a beautiful but the room that was giving to to and what showed on the picture for a Deluxe room is not what I expected l. Had to pay $200 extra to get a better room. This I was be disappointed

Family

6/10

Pleasant

06 Feb 2023

David

Not Happy

We were unable to stay there. After a long international flight they informed us on the way to the hotel that they had Covid and could not stay there. This was at 11:00 pm. We had no option but stay at a very expensive hotel near the airport. They told us not to give them a bad review but they still have not given us a credit back on the reservation they charged us for. If they give us a credit we may be inclined to change our review. But as of now we are not happy with our interaction.

Partner

6/10

Pleasant

15 Jan 2023

ARIF

Poor condition

Leisure Family_with_children

2/10

Poor

07 Jan 2023

ARIF

Old property not in good shape, poor condition, lacks maintenance, poor or no service, guests have to pay more on the top of what is already paid while booking, will end up paying way higher than hotels around Mahipalpur.

Leisure Family_with_children

10/10

Exceptional

28 Dec 2022

Lokesh

Good value, I would consider this a 4 star property.

2/10

Poor

10 Dec 2022

Deven

Reception didn’t give ne the right room I had upgrade md said it’s the same.
WiFi was not working for all 4 days I was there.
Manager said IT is working on it and will fix it in 30 minutes. This was repeated every time I and other guests were asking.
The shower in the bathroom would flow into all areas so your standing on wet floors and towels if just washing your hands or brushing your teeth.
Don’t recommend
Don’t recommend

Leisure Self

8/10

Excellent

13 Nov 2022

Herber Francisco

I don t like out the hotel people there, want more price for get me one taxi to airport .
This is don't like me.

6/10

Pleasant

21 Apr 2022

Hemant

The property is average, but acceptable for the price point. The room was clean but the common areas were a bit cluttered and hallway carpet was not clean. Having a restaurant inside is convenient. Their airport pickup and drop is good and reasonably priced. Staff are polite and helpful.

Leisure Self

10/10

Exceptional

15 Mar 2020

Dr.MBEsquire

Nothing special to write about, nor noticeably bad to complain about!

Friends_and_family Family

2/10

Poor

11 Mar 2020

Tom

Only if you want to be close to the airport

Not worth the price. Not clean, run down an old. Close to the airport however. his is an on-going issue throughout india.

Partner

8/10

Excellent

08 Mar 2020

Verified traveler

Lovely place...good location. Great breakfast. Would recommend this hotel.

Leisure Partner

8/10

Excellent

07 Mar 2020

Verified traveler

Extremely convenient location for airport. Taxi booking and pre-booking for airport transfers very convenient, price competitive and reliable. Tripti restaurant excellent.

Leisure Partner

4/10

Poor

22 Feb 2020

Sonya

Don’t provide free shuttle bus from airport and slow service . Good wifi.

Friends_and_family Family

10/10

Exceptional

10 Feb 2020

Carl

Location and great staff. Bar and restaurant with live entertainment 👍👍

Leisure Family

8/10

Excellent

05 Feb 2020

Shaheen

Good location but they have to work on maintenance and cleanliness of room. Shower tub not up to standards. Kettle etc not cleaned properly.

Self

4/10

Poor

26 Jan 2020

Verified traveler

Arrived via Uber because even though we had booked a shuttle, there was confusion and the driver was over 30mins away. At arrival they could not find my booking, and proceeded to take my passport and phone into a back room to try to find it. At 3am, I was not comfortable with them taking my most important possessions without any verbal indication as to why they needed them.

Thankfully they found the booking and we were able to checkin, although the two deadbolt locks, still didn’t give me peace of mind after the bizarre checkin experience. Was happy to get out of there ASAP the following morning. So much so that I even paid them for the hotel shuttle that we never took.

Partner

6/10

Pleasant

21 Jan 2020

Marie

Its very close to the airport. The staff are very kind and helpful

Business_and_leisure Family

6/10

Pleasant

30 Dec 2019

Verified traveler

Disappointing

Disappointing when the hotel hadn't put all of our bags into the hotel vehicle to the airport. Realised once at the airport, so phoned through only to be told there would be a charge. Also hotel vehicle cost us more than 3 times the price of an Uber.

Friends_and_family Family

10/10

Exceptional

23 Nov 2019

Verified traveler

Staff was very helpful especially deep turban person he Was at the front desk was very polite and helpful Thanks deep. Housekeeper Sunil was excellent he did very good job to clean my room Thanks Sunil

Friends_and_family Family