Karakas Hotel

10/10

Exceptional

20 Jun 2026

Janice

Great location. Family friendly. Staffs are helpful. Right across from airport bus except we arrived late and too tired to figure out the bus from Haneda airport so just took a cab. Cab ride at 10:30p in Japan is considered “peak hour” so paid closer to $13,000 yen which is about $80 USD.

Breakfast is very simple continental with pastries and cereal for optional $1000 Yen. We just skipped it and ate at Soba noodle shop steps about for $800 yen. Much better.

Really liked the drink machine open all day and late hours when we returned to our hotel after long day out.

Overall. I would definitely stay here again. Staffs are very friendly. Small boutique hotel vibe and very fast Internet.

Family_with_children

8/10

Excellent

20 Jun 2026

Carlos

This hotel is a great value; The location is pretty good, you can walk to Tokyo station and it's right in the middle of everything. Our room felt spacious; Staff in the front was accommodating and good. Some of the notes I have and hence 4/5:
- It seems there's a lot of people coming to this hotel because it is central and affordable, so the elevators sometimes is completely full, I was on the 7th floor and I had to wait for a couple of elevators to come down.
- On the morning, they transform a part of the lobby area for \"breakfast\" but that basically prevents you from using the good coffee machine, you are left with the instant coffee option and hot water, I didn't like this.
- Our bathroom smelled like piss and in general bathrooms and in many places in the hotel smelled like piss; maybe they should pay attention to this on bathrooms or there's something going on with the sewers.

Friends_and_family Family

10/10

Exceptional

19 Jun 2026

Jennifer

Excellent hospitality, snacks, and breakfast. Very comfy beds and nice shower.

Friends_and_family Family

10/10

Exceptional

19 Jun 2026

moria

Easy access to the station to get anywhere in the city. Room was appropriately equipped for us stay organized and keep our items stored. The beds were comfortable. The welcome drinks and lounge cafe were a perk.

10/10

Exceptional

19 Jun 2026

Lavanya

Comfortable connecting rooms with 2 bathrooms. Room was clean and well maintained. Close to Tokyo station and other stations. Easy to get anywhere in Tokyo. Q

Friends_and_family Family

10/10

Exceptional

18 Jun 2026

kelli

Clean room

10/10

Exceptional

18 Jun 2026

Mazlinda

Great location and room was very clean.

Friends_and_family Friends

10/10

Exceptional

18 Jun 2026

Dale

This hotel is very conveniently located close to Tokyo Station which makes it a good choice gor overnight transit from overseas to anywhere in Japan. The rooms are small which is typical of most Japanese hotels but quite functional.

Partner

10/10

Exceptional

17 Jun 2026

Steve

Was surprise to find out that the offer comfortable pajamas and very close to two shopping malls.

Partner

10/10

Exceptional

16 Jun 2026

Elyana

Excellent location. 5 min walk to Tokyo Station with a selection of many stores/ restaurants and lux department stores. 10 min walk to Imperial Palace. Clean room with great staff.

Family

10/10

Exceptional

15 Jun 2026

Kaijie

Located in a nice location with easy access to trains and food. They also provide some snacks at night if you return late. They also help you store luggage for couple days so we can go to Kyoto with less luggage.

Family_with_children

8/10

Excellent

13 Jun 2026

Doug

Great location very close to Tokyo station. Highly recommend for families as rooms with 4 to 6 beds are hard to find. Value for price. Only negative is just no place to put luggage in the room and very little counter space in the sink area for toiletries. A minor inconvenience which pales in comparison to the value the property provides.

Family_with_children

10/10

Exceptional

13 Jun 2026

Siao Ming

The hotel room is clean and big enough for us. Very cozy. The hotel staff friendly and helpful. Distance to Tokyo Station and other subway station quite near. Overall the hotel not bad and worth to come back again

Family_with_children

10/10

Exceptional

12 Jun 2026

Aaron Yoshio

The Karaksa Hotel at Tokyo Station Yaesu is a solid budget hotel in a great location for a great price. The staff were very welcoming and helpful in getting our bearings down when we arrived and the amenities available were very much appreciated; there's a table in the lobby that offers up hand towels, various toiletries, a lot of extras you can pick up for your room daily.

The hotel itself is located across the street from Tokyo Station's Yaesu side (northeast area) which is also where the buses from the airport (Friendly Airport Limousine and Keikyu Kyuho Bus lines) station and arrive. We took the Airport Limousine bus from Narita to Tokyo Station and then it's a few minutes walk across the street to get to the hotel, very convenient. There's restaurants all around the area, even a 7-11 around the corner for late night snacks.

Really enjoyed our stay there, we basically needed a hotel where we could get back to at night, wash up and sleep, and then head out the next day and the Karaksa fit the bill perfectly. Definitely will be staying there again!

Family_with_children

10/10

Exceptional

12 Jun 2026

Mu

This is one of the best 3 stars hotel near Tokyo station. Clean, rooms can host family, very friendly staffs.

Family_with_children

10/10

Exceptional

12 Jun 2026

Sheila

Great location great stay

10/10

Exceptional

11 Jun 2026

Mustapha

The staff were very helpful and professional

Family_with_children

10/10

Exceptional

11 Jun 2026

Vannida

Very clean room and close to Tokyo station. We enjoy the stay although the room is abit small but a lot of Tokyo hotel are small. Very clean room and toilet.

Friends

10/10

Exceptional

10 Jun 2026

Charlotte

Clean room. Service staff is efficient and helpful. Convenient location which is within walking distance to Tōkyō Station. Provided an eating area with free welcome drink daily.

Family_with_children

10/10

Exceptional

10 Jun 2026

tony

We had a last minute issue with another reservation and had to find a room in short notice just for a few hours during a layover. This place was close to Tokyo station. Room and facility was clean. Staff was excelent.

Family_with_children

10/10

Exceptional

10 Jun 2026

Mu

Super clean room with kindly staff. Central air conditioning so I can adjust temperature as I need.

Family_with_children

10/10

Exceptional

10 Jun 2026

Jason

One of the best hotels we have ever stayed in. Location was amazing. Easy walk to Tokyo Station making our train travel to Hakone less stressful. Also a few minutes from the Ginza line. Breakfast was fresh and snack during the evening was a bonus. Also drinks available until the late evening as well. Toiletries provided and shampoo and conditioner and soap was a nice quality. Clean pajamas were laid out every night. Staff was very helpful and incredibly nice.

Family_with_children

6/10

Pleasant

09 Jun 2026

Beverley

Housekeeping is very minimal and hotel has stated a rule for more detailed housekeeping (namely changing of bedsheets and washing of shower area) would require front desk to be informed b4 9 am that day. The basic housekeeping is just cleaning of floor, changing of towels, disposal of garbage and basic tidying of bedsheets.

What I found not accepting was, my stray hairs that were on the counter top next to the sink remained there for the entire duration I was there, since it’s not covered under their housekeeping tasks. Some stray hairs stuck to the legs of the chairs also remained stuck there for days. Tissue papers accidentally dumped on the floor between the single beds also remained there for days.

Toilet definitely not washed during the duration I was there. And also the shower floorboard made of probably plastic, already some certain spots damaged, hence they looked dirty or badly maintained.

Overall I really love the hotel location and how warm the front desk staff were, even the room size being small was ok to me since Japanese hotel rooms are typically small, but it’s just the housekeeping part putting me off n makes me doubtful whether I would stay there next time.

Family_with_children

10/10

Exceptional

09 Jun 2026

drew

Clean and well located

Family_with_children

10/10

Exceptional

08 Jun 2026

Clare

Clean room and friendly staff. Very nice stay!

Family

10/10

Exceptional

08 Jun 2026

Lauri

Easy walk with many suitcases from Tokyo Station.

Family

10/10

Exceptional

07 Jun 2026

Liang

Room is very clean

Family_with_children

10/10

Exceptional

07 Jun 2026

Mike

We stayed at Karaksa Hotel Tokyo Station for one night at the beginning of our Japan trip, and it was an excellent choice for a short stay.

The biggest advantage of this hotel is its location. It is an easy walk from Tokyo Station, which made arrival day much less stressful after a long international flight. We were able to get from the station to the hotel quickly with luggage and begin exploring the area right away.

Our family of four appreciated the room layout. Having four separate beds provided plenty of space for everyone to sleep comfortably, which can be difficult to find in Tokyo hotels. The room was clean, quiet, and well suited for families.

Although we only stayed one night, the surrounding neighborhood was very convenient. There were several convenience stores within a short walk, making it easy to pick up drinks, snacks, and any travel necessities. We also enjoyed taking a late-night walk to the nearby Tokyo Imperial Palace grounds, which was a peaceful way to experience Tokyo on our first evening.

Overall, Karaksa Hotel Tokyo Station is a practical and family-friendly option with an excellent location, comfortable rooms, and easy access to both Tokyo Station and nearby attractions. We would gladly stay here again for an arrival or departure night in Tokyo.

Family_with_children

8/10

Excellent

07 Jun 2026

Magdalene

Good location

Friends

10/10

Exceptional

05 Jun 2026

Xia

Convenient

10/10

Exceptional

05 Jun 2026

Alfredo

The best feature of this hotel was its location!!! It’s literally across the station from Tokyo Station, which worked out excellent for our Narita Express train to the airport!!! It is algo great location for shopping and restaurants since Tokyo Station has a whole underground city!!! Space in the room was tight however it accommodated four adults comfortably!!! Staff was awesome and very helpful locating the baggage we shipped from Kyoto. They also provided umbrellas which came very handy for the Typhoon that hit us one of two days we stayed. I would recommend this hotel to any travelers that want a clean and convenient place near Tokyo Station!!!

Family

10/10

Exceptional

03 Jun 2026

Carol

We had a wonderful stay at this hotel. It is clean and well maintained and all the basic necessities are provided as well. My children especially enjoyed the free drinks and snacks provided at the hotel lobby. We will stay here again the next time we are in Tokyo.

Family_with_children

8/10

Excellent

03 Jun 2026

Richard

Nice hotel. Good location close to Tokyo train station

Family_with_children

10/10

Exceptional

31 May 2026

Xanthe

Very handy to station, friendly staff comfortable room.

Family

10/10

Exceptional

29 May 2026

Syed

We we're first taken a back at the size of the room, we had three twin beds with two adults and two young kids, but quickly realized that the hotel was set up to be very functional. The two main beds were tall enough to easily fit luggage underneath to keep them out of the way. Having a toilet in a separate area was really useful and there is plenty of lighting to keep the room bright. Next time, I would ask for a room facing the main street, the back rooms are right behind another building (within an arms reach) pretty much eliminating natural light in the room.

The staff were super friendly and very accommodating. The amenities were useful, with additional amenities available in the lobby whenever you need it (e.g. new hairbands). We also appreciated the all day coffee and soda machine.

The area is super convenient, located just 5 minutes outside of Tokyo station and another 6 minutes from Nihombashi station. The 7-Eleven and Family Mart are close and great for snacks. Would happily stay here again

Friends_and_family Family

10/10

Exceptional

29 May 2026

Shirley

Apple juice fountain was the best

Partner

10/10

Exceptional

28 May 2026

Angeline

I very appreciate the helpfulness of all the staff members. Our rooms were kept cleaned and all necessary amenities are provided. The property is located close to restaurants, convenient stores and most importantly the train station. I definitely recommend this to travelers.

Friends_and_family Family

8/10

Excellent

26 May 2026

Carmelita

Convenient and affordable.

Self

10/10

Exceptional

22 May 2026

John

Staff was super friendly and incredibly helpful. Everything you could ask for in your stay in Tokyo.

Family_with_children

10/10

Exceptional

22 May 2026

Jing

laundry machine is very convenient

Friends_and_family Family

8/10

Excellent

22 May 2026

Neil

Great location to train station very clean rooms small. Staff excellent. Lots of place to eat close by. Yes I would stay here sgain

Partner

6/10

Pleasant

21 May 2026

Shaddrick

I liked the location of this property, and the staff were efficient! Sadly, the building is a bit run down, the walls are thin, and you could hear the trains from the hallways. The walls in the room weren’t very clean and there were stains on the duvet.

8/10

Excellent

20 May 2026

Benjamin

Very convenient location. Staff very efficient and helpful. Kindly assisted us to make a reservation. Highly recommend this fine hotel.

Family

10/10

Exceptional

18 May 2026

Vivienne

Fantastic location as we were catching train in morning. Clean and tidy, friendly staff.

Family

10/10

Exceptional

17 May 2026

Veronica

Hotel is close to Tokyo Station so very convenient. Staff was friendly and helpful and check in was quick. Our room was clean and the bed was comfortable. Lots of shops and restaurants nearby.

Family

10/10

Exceptional

16 May 2026

Luke

Friendly and helpful staff, spacious room for three people, good amenities in room, cleaned well daily.
Wouldn’t hesitate to stay here again when in Tokyo! Great location for transport links around the city as very close to Tokyo Station.

Family_with_children

8/10

Excellent

15 May 2026

Wai Mun

Breakfast was value for money with a good variety of standard fare. Though the room was large by Japanese standard, the shower room and wash area had limited space to put used towels and personal effects. Location was great as it is just across the Tokyo station.

Friends_and_family Family

10/10

Exceptional

14 May 2026

Kathryn

Clean room and friendly staff

Partner

4/10

Poor

13 May 2026

Karl

I’ve stayed in a lot of small hotel rooms in Japan but nothing as small as this one. In our Hollywood Twin room there was not any space in to open a suitcase besides the bed or the floor right in front of the door. No shelves go put your things on. No bedside tables. Barely any space to move around the bed. And you can’t even store the suitcase under the bed.

On top of that, you can’t use the coffee machine in the morning unless you have a breakfast voucher, even though you can use it at night for free, for some reason.

For the price, very bad value.

Friends_and_family Family

10/10

Exceptional

12 May 2026

Anna Khanh

Room was very clean. Staff was absolutely amazing and helpful, answered all my questions.

Friends_and_family Family

10/10

Exceptional

12 May 2026

Amy

Clean rooms, good wifi and staff

10/10

Exceptional

12 May 2026

Ulises

Everything was nice, clean and organized. I enjoyed our stay here. Will stay again

8/10

Excellent

12 May 2026

Timothy

Very convenient.

Family

10/10

Exceptional

11 May 2026

Mang Yee

Room is too small for two people, shower room also very small, can’t even turn around, not enough space to pack & unpack luggage. Breakfast is ok, coffee is very good

Friends

8/10

Excellent

09 May 2026

Sanaz

Best location, can’t get more central.

Family_with_children

10/10

Exceptional

08 May 2026

Stan

The room was very clean. I never worried about getting my pants dirty from kneeling on the ground.

Friends_and_family Family

10/10

Exceptional

07 May 2026

Jose Alejandro

Everything was pretty cool, staff was very friendly, the hotel is really nice and spacious.
Laundry is not super great because of machine needing coins and the drier not working correctly.
But everything else it was AMAZING!

Friends

10/10

Exceptional

04 May 2026

Seow Ken

Great location and comfortable beds

Partner

6/10

Pleasant

03 May 2026

Cynthia

Room was small

Friends

10/10

Exceptional

02 May 2026

Savannah

This hotel was perfect for our family vacation to Tokyo. Nestled in between two of the main train stations, travel to anywhere in Japan was a breeze. The room was a good size for a family of four. The breakfast was substantial enough to keep us full until lunch time(and had options for our picky eater!). The staff was very helpful with booking a taxi to the airport on our way home. We had everything we needed and it was a wonderful home base for our first trip to Tokyo.

Family_with_children

8/10

Excellent

01 May 2026

lei

Really good location

6/10

Pleasant

01 May 2026

Antonella

Great location, right across the road from Tokyo train station. There is much to say bad about the room except the room was way too small for 2 people. We had a twin room and couldn’t fit the suite case anywhere so lucky we didn’t have 2 suitcases as we would have been stuck.

Family

10/10

Exceptional

28 Apr 2026

Aleksandar

Very good hotel in a great location!

Family_with_children

10/10

Exceptional

28 Apr 2026

Noel

Clean and spacious rooms had everything you would need and short walk to Tokyo station

Partner

10/10

Exceptional

26 Apr 2026

Lia Anna

Lovely clean hotel just steps away from Tokyo station. We had a wonderful stay, a great time exploring the area, and would absolutely book this hotel again!

10/10

Exceptional

25 Apr 2026

Michelle

Few minutes walk from Train station. A bit small room but manageable. All staff was accommodating and speaks English. Breakfast was good and if you can get breakfast they will give you a voucher to get something from Tokyo Station. I will definitely come back here again.

Family

8/10

Excellent

24 Apr 2026

Paul

Kinda pricey for what you get. Late check out will cost you and overall nothing special. Location was pretty decent but room was tight so navigating around suitcases and bed was challenging!

Partner

10/10

Exceptional

24 Apr 2026

Mary Ann

Everyone was helpful. Staff speaks multiple languages. Very central to everything, just the food scene is amazing around the hotel. Will recommend fist time Tokyo traveller😀❤️

Friends_and_family Family

8/10

Excellent

23 Apr 2026

Roxanne

Convenient location near Tokyo station. Excellent, friendly staff. Booking was seamless. Room was fine; clean and as expected for Tokyo (small space but doable for family with one toddler). Very small shower space and no bath tub, but love the Japanese toilets

Friends_and_family Family

10/10

Exceptional

22 Apr 2026

Jesse

Great hotel, great location.

Family_with_children

8/10

Excellent

21 Apr 2026

Reiko

Bathroom fun was too loud and non stop

Self

10/10

Exceptional

19 Apr 2026

Fernando

Clean room. Friendly staff

Family

10/10

Exceptional

18 Apr 2026

James

Convenient to train station and dining options

Friends

10/10

Exceptional

17 Apr 2026

SELENA

Awesome location but room is small especially bathroom

10/10

Exceptional

15 Apr 2026

Josh

Enjoyed the breakfast each day that was included with our stay!

Family

10/10

Exceptional

14 Apr 2026

Harnoor

staff was very friendly and lots of amenities

2/10

Poor

14 Apr 2026

Raweewon

The small was so tidy, absolutely do not recommend for families. The breakfast was an absolute joke.

Family_with_children

8/10

Excellent

14 Apr 2026

Annie

The location is convenient for shopping and close to Tokyo station. The staff are friendly and helpful but not every one can understand English.

Partner

10/10

Exceptional

12 Apr 2026

ABDEL GHANI

clean , convenient, wish there was a view or natural light

8/10

Excellent

11 Apr 2026

Nika

Overall we enjoyed our stay at this hotel. The rooms are small, with no storage space for large suitcases, but the beds are very comfortable and the separate areas for shower/toilet are a great idea. The location is great and the hotel is easy to find. If you are coming from an airport, it is basically across the street from the limousine bus stop at Tokyo Station. I also wanted to note that the rooms are very quiet, we couldn't hear our neighbors or any outside noises.

Family_with_children

10/10

Exceptional

09 Apr 2026

Rozet Mikaela

Great room! Pretty big for Tokyo. Close to station.

Family_with_children

10/10

Exceptional

09 Apr 2026

Yasir

Excellent location, close to train station. Easy to get around

Friends_and_family Family

10/10

Exceptional

08 Apr 2026

Marechel

Shops and station nearby. Clean room and very nice staff

8/10

Excellent

06 Apr 2026

Gerard

Great location! Close to Tokyo Station and lots of great shopping. The room was clean and the staff were very friendly. Definitely a good place to stay.

Friends_and_family Family

10/10

Exceptional

05 Apr 2026

Brian

\"-:;$; clan

10/10

Exceptional

01 Apr 2026

Maureen

Property has everything you need like laundry room. Close to Family Mart and restaurants. Close to Tokyo station.

10/10

Exceptional

01 Apr 2026

Adam

If you want breakfast here get it in advance because they were booked by the time we got there

Friends_and_family Family

8/10

Excellent

29 Mar 2026

SUZANNE

Great location. Lobby, staff were professional
The lobby snacks and refreshments were excellent. Happy their were laundry facilities

10/10

Exceptional

28 Mar 2026

Jiayi

The staff is very friendly and supportive!

Family_with_children

10/10

Exceptional

26 Mar 2026

Carrie

Excellent location. 711 close by. Tokyo station close. Nice restaurants. Would definitely stay again

Friends

10/10

Exceptional

26 Mar 2026

Steven

Clean room great location for walking or catching trains anywhere!

10/10

Exceptional

26 Mar 2026

Maki Takemura

Very close from Tokyo station, about 5min walk. The room we stayed was spacious. I like the area, Yaesu North exit, better than Marunouchi area as there are more casual dining options near the hotel.

Family_with_children

10/10

Exceptional

24 Mar 2026

Chadwin

Clean and nice

10/10

Exceptional

21 Mar 2026

Lei

Yes

10/10

Exceptional

19 Mar 2026

Alberto

Hotel in Chuo city very center and minutes away from Tokyo station, 8 minutes from Pokemon Center DX. Got the breakfast but really did not use, they gave us 1000 yen vouchers instead for each breakfast. 7/11’s everywhere. Staff as all Japanese were very kind and helpful. This is not a western hotel so the rooms are small but very functional. I would recommend this hotel.

10/10

Exceptional

18 Mar 2026

Jenny

Can

10/10

Exceptional

18 Mar 2026

stephen man lung

Very good

10/10

Exceptional

17 Mar 2026

Anita

Great hotel with a wonderful staff right near Tokyo Station and the Ginza line- can get anywhere in Tokyo from these 2 lines, even the bulletin trains to other cities. The room I booked had 2 connecting rooms, perfect for families. The bathrooms had great amenities and I loved the pajamas they gave us to use

Friends_and_family Family

10/10

Exceptional

17 Mar 2026

Zachary

The staff was very helpful and spoke English very well. The rooms are clean and well stocked with necessities (toothbrush, body wash, shampoo/conditioner). The hotel also offers snacks and drinks for all guests free of charge.

Family_with_children

10/10

Exceptional

17 Mar 2026

Courtney

Great location. The breakfast option and even snacks were a life changer. Nice simple quiet room.

Family