Studio 1 Moscow Hotel & Extended Stay

2/10

Poor

04 Jul 2023

Danica

We only stayed one night, it was not a good experience.

Leisure Family

8/10

Excellent

21 Jun 2023

Verified traveler

Mostly Ok.

Ice maker didn't work. Coffee was usually almost empty. Staff was friendly.

Self

4/10

Poor

19 Jun 2023

paul

The room was filthy and shower was not clean.Wayne offered us another room we declined because we were off to work that evening and had already loaded our suitcase’s and gear.To the owners ,you may want to rethink the way you track clean rooms and dirty rooms.It ain’t hard.

Business Friends

10/10

Exceptional

18 Jun 2023

Leslie

Adequate accommodations, friendly staff.

Leisure Partner

8/10

Excellent

16 Jun 2023

Muriel

Convenient location for me, room updated, bed comfortable. Basic amenities, reasonably priced.

Business Partner

2/10

Poor

09 Jun 2023

Georgia

Worst hotel experience of my life. The room was filthy. So disgusting that I left without staying. But they charged me almost $400 anyway. Have been calling daily for a week and getting the runaround. A manager never calls me back and the staff at the front desk refuses to give me the phone number for corporate. Very disappointed in this establishment.

Business_and_leisure Self

10/10

Exceptional

15 May 2023

Keith

The property was very quiet at night donut was easy to sleep. The staff were incredibly helpful during my stay.

Leisure Self

2/10

Poor

10 May 2023

Donelle

This is the worst place I have ever stayed. First night we stayed was in a room that was on a maintenance hold. Lights in the bathroom weren’t even working. The next day we were moved to a new room. The shower leaked and flooded into the main room underneath the bathroom wall.

Leisure Family

2/10

Poor

09 May 2023

Vanessa

Very disappointed it was old and very dirt not worth the money we spent for graduation weekend

Leisure Family

8/10

Excellent

09 May 2023

Daniel

Staff service was prompt, friendly and welcoming. Enjoyed our three night stay. Property is a little run down and in need of additional repair. Otherwise our stay was enjoyable. Room was quiet and convenient to local shopping dining and WSU.

Business_and_leisure Family

4/10

Poor

09 May 2023

Jeffery

Needs a deep clean.

Leisure Family

6/10

Pleasant

08 May 2023

Kevin

The room was basically clean, but the floor had a dirt film on it. The location was good. The hotel is older and had an odor like over use of cleaning products.

6/10

Pleasant

07 May 2023

Candus

This is a great location, staff very helpful & nice, beds comfortable. Bathroom not clean, needs updating, overall cleanliness needs improvement. Ice machine broken. Was not worth the price.

Leisure Partner

8/10

Excellent

26 Apr 2023

Wendy

Physical building could use some work. Old and a ttle out of date. Staff was amazing. Amy, head housekeeper extremely friendly and accommodating. Manager went out of her way to make our stay enjoyable.

Partner

2/10

Poor

25 Apr 2023

Rebecca

Very filthy

Business Family

6/10

Pleasant

17 Apr 2023

Amanda

The room we were put into originally, the hot water in the shower wouldn’t work. So they switched me to a new room. That room, the tv kept cutting out, and the ac was broke. Staff was great and accommodating though.

Leisure Family

2/10

Poor

16 Apr 2023

Verified traveler

Dirty Moscow hotel

This place is truly disgusting and beyond run down. Way too expensive for conditions present. I wish I’d have read google reviews before booking it’s all there! Extremely dirty rooms, I was shown 3. So many problems it’s hard to list them all. The floor was filthy, hair in the bed when I pulled it back, stains on tabletops like the rooms are not cleaned just beds made and towels added. The towels and linens were stained, splatter not wiped from walls terrible water pressure and temperatures. The response from the hotel is the same on every review and clearly they change nothing! So gross! I have stayed at many older run down motels over the years but they are at least clean.

Self

8/10

Excellent

23 Feb 2023

Sam

Close to restaurants

Leisure Partner

10/10

Exceptional

29 Jan 2023

Mark

Got in late. Very helpful with recommendations for food and services

Business_and_leisure

2/10

Poor

23 Jan 2023

Dale

Not worth it's lower price.

This hotel needs any sort of updating. The bed is fine but the room is older, as is the bathroom. The shower is like a locker room shower. The door would not open with the card on my first night. On my second night it was not fixed and it didn't work again. I had to wait at 10pm in the snow for the door to be fixed to work with the card. This never should have occurred.

Self

10/10

Exceptional

21 Jan 2023

James

Lindsey at the front desk was awesome!!!

Leisure Partner

4/10

Poor

09 Jan 2023

Sara

NO HOT WATER!! Left the shower on for 30 min trying to get hot water, never came. This was also never mentioned/shared as possibility. Very dissatisfying. Also, the room was dirty - appeared clean outwardly, but the floor had clearly.not been mopped up for many uses and was disgusting. Beds are hard and linens scratchy. Not much in the way of security on room's sliding window, and very poor lighting inside of room. Overall not an enjoyable experience.

Business Self

8/10

Excellent

03 Jan 2023

Stanley

Shower Problem

Only conplaint: water in shower was either cold or almost scolding hot. The lady at the front desk explainwd they were aware of the problem, had the parts to fix it, and appreciated the feed back. Identifying which room would help maintence do the repair.

Self

4/10

Poor

27 Nov 2022

Kathy

Need more cleaning help!

Check in was fabulous the rooms not so much. From a bathroom light that didn't work except in flashes to dirty sheets in all three rooms not a place we will stay again.

Friends_and_family Friends

4/10

Poor

14 Nov 2022

Sarah

The key cards never worked. We got them changed 6 times. The motel prices are gauging ($350 per night) during parents weekend at WSU. You think at those prices they could put a little effort in making the place a little nicer.

Leisure Partner

2/10

Poor

14 Nov 2022

Rebecca Lynn

Worse place I’ve ever stayed

Leisure Partner

2/10

Poor

14 Nov 2022

Kevin

No hot water in room both days. Room wasn't very clean. Should have been a $27/night room instead of the $270 they charged on a game weekend, and even then I wouldn't have liked it.

Leisure Self

4/10

Poor

14 Nov 2022

Lori

Run down. Everything was dated and old. Not super clean. Window was caked with black filth. No hot water. Staff knew the rooms were not cleaned, but did little to make it better.

Leisure Family

6/10

Pleasant

12 Nov 2022

Courtney

I’m still happy I got the hotel room

I’m still happy I got the hotel room because I felt safe in a new town, but we got a room with a connected door and you could hear everything, a group of about 4 teenage girls just giggling and yelling, very well. Had to get a new room card because they stopped working as well. The internet was great, the staff at the front desk were very nice, the hot cocoa was pretty good.

Friends_and_family Friends

4/10

Poor

07 Nov 2022

Jody

Room was unclean. Bedding was dirty. No second day towels. Tv remote did not work. 3 spiders in room.

Leisure Friends

6/10

Pleasant

02 Nov 2022

Mike

Limited space for two couples.

Friends

4/10

Poor

30 Oct 2022

Julianne

When we got to our room, the window screen was out of the window because the window was open to air it out. It smelled like a whole can of febreeze was used in it. There was no breakfast which I could have probably found out before hand. It was just not a very nice hotel and I felt likeI paid more than I should have.

Leisure Family

4/10

Poor

29 Oct 2022

Tayler

The room and bathroom were gross, the bedding was dirty, and the bed was uncomfortable.

Leisure Partner

6/10

Pleasant

17 Oct 2022

David

Friendly and helpful front desk person. Otherwise kinda rough.

Business

4/10

Poor

16 Oct 2022

Duane

They put us in a room that had no air conditioning , and also the bed was very uncomfortable , also the the fridge is very small ( the freezer was full of frost so it was hard to put anything in it ) area to hang clothes was very small , and microwave was sitting on top of the fridge and unstable , very noise from the street as well as the dogs barking outside of the room

Business Family

4/10

Poor

11 Oct 2022

Verified traveler

The shower was like trying to shower with a watering can, very low pressure. Went to grab my towel off the towel bar and it fell off the wall. Floors were dirty. Very crowded room. Lots of deferred maintenance. The only plus was the bed was fairly comfortable.

Friends_and_family Family

6/10

Pleasant

10 Oct 2022

Verified traveler

Fairbridge Moscow

Staff was nice - Room was not very clean, sticky floors, etc

Friends_and_family Family

4/10

Poor

07 Oct 2022

Rick

Older garden court type design. It is like an older motel 6 on the cheap.

Business_and_leisure Self

6/10

Pleasant

03 Oct 2022

Geoffrey

room was very bare, room had very strong smell of cleaner, refrigerator was not cleaned of all previous occupants' contents

Partner

2/10

Poor

02 Oct 2022

James

I liked nothing. Awful awful place. Big spider in shower, dirty, shower pressure and temperature varied, water filthy, etc….ruined my weekend. Never again.

Leisure Self

2/10

Poor

25 Sep 2022

Terri

Stay Away!

I was under the impression that this property had been updated and improved since being under new owner ship. Boy was I wrong! The first room they put us in had no curtains. So we were moved. The \"kitchenette\" room was not at all as advertised. Had to ask for the coffeemaker and the hot plate. The toilet was unstable and moved every time we sat down. Paint peeling off the walls and dirty bathroom tiles. And the final straw was no water pressure (barely a drip) when we wanted to shower in the morning. Was told just to wait a while because too many people were showering at the same time. For $250 a night I expect much better. We checked out and went elsewhere.

Friends_and_family Friends

8/10

Excellent

19 Sep 2022

Phil

Ok place to stay!

Leisure Family

2/10

Poor

18 Sep 2022

Verified traveler

Disgusting is putting it kindly

Horrible. Staff lost one of the two reservations and it took 20 minutes for that situation to be rectified. One of the rooms smelled so bad upon entry that we couldn't use it. The front desk staff said that they would probably be fumigating it after we left. The bathrooms were dirty, and towels were stained brown. Absolutely disgusting.

Business

6/10

Pleasant

02 Sep 2022

Judith

Roadwarriors with pets approved

This was a quick stop moving cross country with pets
We like no carpet which was good it looks like Motel six inside
Refrigerator was great and there was a microwave and both worked well.
Bathroom was disgusting no water pressure and the air conditioning unit was broken the room was stifling hot
Took a picture of a bedbug that was on the pillow

We are very appreciative that they accept pets and we like the pet relief area fenced in that they have and it was a convenient location and friendly folks that work there just an old tired one star motel okay for crash pad

Worst part would be no water pressure and no air-conditioning we did not alert them because we were grateful to have a first floor room easy to unpack the car from

Partner

8/10

Excellent

29 Aug 2022

Amy

Staff very helpful with information. Due to extremely high U of I fall semester, was lack of housing, so all hotels were full of students who were extremely quiet 😃. For a budget motel, it was CLEAN! Will stay again when visiting our student.

Business_and_leisure Pet

2/10

Poor

22 Aug 2022

Mirsad

It was close to university, but it was very dirty. Towels are stinky, hair all over the pillows, bugs all over the room, one word FILTHY

Business Partner

6/10

Pleasant

19 Aug 2022

Jenny

Convenient to the university, close to shopping and eateries. Otherwise a bit rundown, showing its old age. Rooms are fairly clean, but rundown looking and cheap furnishings, very bad chair (uncomfortable). Door askew, window wont latch, so unsecured. Poor A/C. Pool unusable w/ algae. Overpriced for the low quality.

Leisure Family

2/10

Poor

15 Aug 2022

Sayee

On Satuday (8/13), the person who was checking us in took a picture of our drivers license and said that he will type in that number on the system later. I initially thought that it was some sort of a mobile app that they are using for faster check in. When I asked them if this was a personal device, they said it is. I told them that it is illegal to take a picture of the drivers license of some body else in their personal phone and advised them to delete it right in front of me. As I was conversing, there was another lady who was behind me said that she was concerned with the same practice. I woudl really advise the hotel managment to educate the staff about Privacy laws and protection of Personally Identifiable Information records.

Business Family

2/10

Poor

13 Aug 2022

Allison

Not great

Not great…no AC and it was hot! No outlets in the main room, hair dryer didn’t work, strong musty smell, uncomfortable bed, fridge didn’t work, sink sprayed water EVERYWHERE, leftover hair on towels and there was hair on the bathroom floor…this was not the best experience.

Friends_and_family Family

8/10

Excellent

24 Jul 2022

ARNIE

The imenities were fine, close to everything, but the noise was real and at times the people in the pool seemed like they were just outside my door. They were but one floor down. Next time I will take a room on the other side.
Li, Limpt
Arnie Marchand

10/10

Exceptional

22 Jul 2022

Verified traveler

After reading the reviews I was somewhat wary but it turned out to be a very clean quiet and

Leisure

2/10

Poor

22 Jul 2022

Monica

After our first night in the hotel, I knew this wasn't for us. The pool was crazy noisy. Guests were blasting music -even after being asked to stop. The tv didn't work properly. In the morning, a pool of water had accumulated beneath the ceiling vent and the light no longer worked in the bathroom. We were moved to another room where the tv did work and only a little water dripped from the ceiling vent. On the final night of our stay, the AC completely stopped working and I slept terribly before needing to make the 6 hour drive home with kids. Ug. I will not stay here again.

Leisure Family_with_children

10/10

Exceptional

16 May 2022

Jeffrey

I was going to U of I graduation. I was able to walk to school.

Business Self

6/10

Pleasant

16 May 2022

lori

The towels and bedding are so thin. The pillows were half the size of a normal pillow. A double queen room for 4 people had 4 little half pillows on the bed.

Leisure Family

8/10

Excellent

14 May 2022

Rosi

Yes, it's an old hotel, but it's clean and the room had a good size. Internet worked beautifully and it felt safe and family friendly. Staff was friendly and very helpful.

Leisure Self

6/10

Pleasant

09 May 2022

Elizabeth

Very basic

Definitely not as pictured.

Friends_and_family Family

2/10

Poor

02 May 2022

Richard

Completely SPARTAN! NO AMENITIES!

Business

4/10

Poor

01 May 2022

Heath

Wasn't clean, things were broken, it's just a cheap option...

4/10

Poor

25 Apr 2022

Paul

I came with my son for a college visit and we were pretty tired after more then 5 hours drive. We needed to rest for an early morning event in the college.First, the room was pretty cold with the heating system not working and with the temperature outside close to freezing. The blankets on the beds were very thin, so I had to go to Walmart to buy some warm cloth to put on for the night to stay warm. The fridge was smelly and was not working even after I plugged it in. We planned to keep our food for our breakfast in it, but it did not happen. Both lamps next to the beds were not working, so it was pretty dark in the room. The walls in the room are so thin that I heard the next room's neighbor snoring all night long. I did not get any rest that night and had a pretty bad experience. Plan to never ever stay again in that motel.

Business Family

2/10

Poor

25 Apr 2022

Sherrilyn

Room was very small. Fan only blew heat. Dogs barking outside our room and down the hall. Bathroom not clean. Felt unsafe.

Leisure Family

4/10

Poor

25 Apr 2022

Susan

Stay only if you have no other choice

No maid came to the room, we had to ration our toilet paper. They knew the ice machine was broken and never fixed it. The long-term guests are allowed to be very loud. Walking around in the room made the bottom of our socks black. Air conditioning did not work.

Partner

8/10

Excellent

15 Apr 2022

Jean

Ok spot for the price

Check in was great. Manager was friendly and helpful. The only problem was the cleaning was supposed to be twice a week but they only came once a week and made the bed and swapped out the towels. No vacuuming, no wipe down and the towels that were supposed to be clean had stains on them. Little noises on weekends.

Business

6/10

Pleasant

04 Apr 2022

Kara

It was ok for a place to lay our heads at night. Very thin walls and a baby screaming most of the second night. The bed was very hard. Room was old and run down. Cheap thin bedding, mold and condensation around window. No remote control for the TV. No shampoo or conditioner. Shower had black mold on the caulking. Inconsistent hot/cold water. No fan in the bathroom. The door to bathroom did not fit the opening so it did not shut all the way. There was hair all over on the bathroom floor. Gunk in the vents of the furnace. Very stuffy in the room, terrible air flow. Cheap thin towels. Microwave and refrigerator were nice to have. Lobby was updated and had ice machine and some vending machines which was nice. Free coffee and creamer in the lobby in the morning.

Friends_and_family Family

2/10

Poor

04 Apr 2022

matthew

Dirty. Mold in bathroom. Over all dirty room in poor condition

Leisure Family

6/10

Pleasant

21 Mar 2022

Kim

just needed a place to sleep for the night. staff was friendly place was low budget for sure.

Friends

2/10

Poor

22 Feb 2022

CYNTHIA

The room was DIRTY!!!

Leisure Family

6/10

Pleasant

20 Feb 2022

Tom

When I booked the room there was no option for dogs, Expedia just said the hotel was pet friendly. When we checked in we had to pay extra for the dogs. The toilet isnt caulked down. The only chair in the room is bent badly. The lady at the front desk was nice.

Leisure Pet

4/10

Poor

08 Nov 2021

Lori

I would never stay here again. I was charged $193 a night for horrible accommodations. I could see paying maybe $60… mattresses were hard as a board, shower head broken- water went all over the bathroom. Cold, could not adjust the heat. Filthy, bathroom was disgusting. Tiny fridge was frozen, froze our leftovers. Keycard only worked part of the time. TV didn’t work-remote was not for TV in the room- very weird. The manager was very nice tho.

Friends_and_family Family

2/10

Poor

08 Nov 2021

christina

The room was freezing, bed was uncomfortable and room smelled like mold. They don’t even have coffee or shampoo in the room. I knew if was a budget room but it was unacceptable. We stayed one night and even though it was non-refundable we booked another room. Total waste of money…we will never be back.

Leisure Partner

4/10

Poor

28 Oct 2021

Christine

There was no closet/hangers, shower head was low, when door was shut, you could see the outside (gap), small bed.

Leisure Partner

10/10

Exceptional

24 Oct 2021

samuel

Everything was good

Business Family_with_children

4/10

Poor

19 Oct 2021

Gary

Great Staff but mediocre property

Service at the property was outstanding. Everyone that works there is top of the line and deserves kudos for helping us. The property itself is mediocre at best. We struggled to get hot water for showers, but the staff did everything they could to accommodate us.

Friends_and_family Family

8/10

Excellent

19 Oct 2021

Sarah

Great humble motel for a good price. Clean rooms and friendly staff.

Leisure Family

4/10

Poor

18 Oct 2021

Paula

As they say, you get what you pay for. Chose this hotel because it was affordable in comparison to other hotels for an event weekend at WSU. The disappointments: Massive amount of mold on the bathroom ceiling. 1 working lightbulb in the bathroom. Next-to-none plug-ins, so extension cords are run throughout the room. The floor was so filthy that our socks were black on the bottom after minimal walking in the room. When you turn the shower on, the shower head is faced so that the water blasts out the door and onto the floor. Toilet isn't secured firmly to the floor, so it clunks loudly every time you stand up. The positive: The mattresses are extremely comfortable.
Our room was tiny for 4 people, so prepare to be reallllllly cozy together.

Leisure Family

4/10

Poor

18 Oct 2021

Lisa J

The good-
Seemed like a safe neighborhood
The TV had a great picture
Check in staff seemed friendly
The bad-
The beds were awful and made without a fitted sheet causing the sheet to come off all the time
The blanket was made of an unknown material
The pillows were bags of foam
The walls were repaired but not repainted and there was dirt, fingerprints and unknown stains
The freezer was full of frost and unusable
The remote was dirty
No clock or other amenities besides a bar of soap
The upstairs neighbor walked around non stop for over an hour from midnight to one am and then again from 6 to 7am. I have no idea what they could have been doing but it was so loud!
The ugly-
There was hair on the shower floor
Yellow bubbly substance in the toilet
Unfolded towel on the dirty rod
Unvacuumed carpet
No closet or dresser
The shower head was so low it was painful to wash my hair, the water pressure horrible and the temperature varies from ice cold to scalding hot with no regulation
The heat/ac didn’t work leaving us to sleep under the gross thin blanket in sweatshirts, socks and leggings.
We paid over $200 a night for this pit of a hotel due to parents weekend. Don’t make the same mistake we did.

Leisure Partner

6/10

Pleasant

18 Oct 2021

Ryan

Overpriced but clean and staff was nice

The hotel is basic but appeared clean. It was for Washington State parents weekend so price was very high relative to room quality. Until there is more hotel competition, they will be able to overcharge for the quality of the hotel room.

Friends_and_family Family

10/10

Exceptional

17 Oct 2021

Lori

Beds not very comfortable

6/10

Pleasant

15 Oct 2021

Christine

Absolutely adored the gals that worked there! The lobby and coffee made available was adorable and delicious… And the lobby was super clean! The room was very clean as well, although it was very special. It’s evident there needs to be a complete overhaul and remodel of the rooms, to include the bathroom, and everything that the room encompasses. Would I stay here again? It certainly would not be my top priority however, it did what it needed to do when we were desperate for a place to stay for a weekend. Just know that it is a very, very special place . I would suggest bringing some additional bedding if you enjoy sleeping in a cozy bed… And don’t forget to ask the front desk for shampoo, conditioner, soap and lotion, as the rooms do not supply them. :-)

Leisure Family

2/10

Poor

14 Oct 2021

inga

Disgusting place

This was the worst room I’ve ever been in! Disgusting bathroom with nasty grime around toilet and shower, bloody booger on the wall, mystery stuff dripping down the wall and dried up, and water only got to luke warm after 10 minutes. That’s just the bathroom! We arrived very late and when we pulled the sheets back there was multiple hairs and nasty soiled sheets from the last people. The room was 55° when we got there. We turned on heat and never got it to ever heat up past 62°next morning. We brought blankets from the car and slept fully dressed. Management refused to let us out of next night when Hotels.com called them. My husband went down to lobby and requested it and they let us out of 2nd night stay. We obviously moved to new hotel! They had charged us $202 a night for this filth hole!

Partner

6/10

Pleasant

10 Oct 2021

James

Old and looks old. If my room was extended stay that means a sink, 2 burner hotplate and a small microwave.

Leisure Self

2/10

Poor

10 Oct 2021

Linda

Bare bones room
Broken TV
Broken TOILET
No extra pillows or blankets
No shampoo
Staff very rude and unhelpful at check in.
Staff even more rude, combative, and insulting at checkout

Leisure Family

6/10

Pleasant

04 Oct 2021

Jeffrey

Probably not coming back,

Not sure we'd go back out recommend this place. We were told there was no pets aloud which was fine, we had no pets. But when we opened the door to our room it smelled like a dog had lived there. There was more evidence when I picked up the remote to the TV and it had been chewed up by what looked like dog teeth. The WiFi was decent and it wasn't too load as far as neighbors go.

Partner

10/10

Exceptional

15 Sep 2021

Verified traveler

Terrific location with amenities near by

It was an affordable hotel and very close by to good amenities along with a nice Plaza nearby that had a Starbucks and convenient Shopping Plaza with a Ross and Bed Bath & Beyond as well as a Ulta makeup store so not a bad deal

Partner

6/10

Pleasant

13 Sep 2021

Jolene

Room 118 is adjoining, and we could hear all conversations next door, as well as hear the TV on all night. Very noisy! I don't know if all rooms are like this, but the door did not help.

Leisure Family

2/10

Poor

06 Sep 2021

Verified traveler

Skip at all costs

We definitely won't stay here again. The beds were hard and uncomfortable, the bedding was thin and stained. The towels were stained and thread bare. Our shower didn't have hot water so they moved us down a few and that room had stained bedsheet and bedspread. The pool was green. It was awful! And it wasn't cheap!

Friends_and_family Family

2/10

Poor

24 Aug 2021

Sarah

I didn’t like several things, the pool was nasty and green so I didn’t let my little one swim, I wanted to cancel my room after reading all of the bad reviews for this place but they wouldn’t let me 6 days in advance of our reservation and it was way over-priced for the room, the lobby smelled like cigarettes and employees stood in the walkway to the pool behind the office smoking. We were woken up at 4:00 am to a fire alarm going off for 20 minutes so we got terrible sleep. The next morning the manager basically said “tough luck”, she had absolutely no interest in making it right. This was especially irritating because I didn’t want to stay at this terrible place to begin with.

Leisure Family

6/10

Pleasant

24 Aug 2021

Virginia

Very clean, comfortable room and beds. This is the worlds smallest hotel room, the two queens shoved up against each wall and about two feet between them. We just needed a place to sleep and shower and this was good but if you’re a large person or want to spend more time in the room you might want to shop around.

Partner

6/10

Pleasant

22 Aug 2021

Verified traveler

The price of the room was outrageous for the quality. I know the days students move into the dorms is busy for the hotels, but charging $230 for a $75-100 a night room is ridiculous. The air conditioner worked really well and the beds were comfortable to lay on. As for sleeping in them I wouldn’t know because the upstairs guests walked around like elephants ALL night. Disappointed I had to spend so much, I could have slept in my car for free and actually gotten some sleep.

Leisure Family

8/10

Excellent

21 Aug 2021

George

WSU

Very nice staff; very accommodating. The only problems we had were the ice machine didn’t have ice most of the time, and the air conditioning was very cold or not on. But otherwise, it was a nice place and a nice stay.

Friends_and_family Family

8/10

Excellent

20 Aug 2021

Verified traveler

Friendly staff.

Leisure Self

2/10

Poor

19 Aug 2021

Verified traveler

Not good

They ran my card when they shouldn't have. I wanted to pay differently when i arrived and even called them and asked them not to. She said she would put a note on there but they ended up running it anyway. The floors were filthy. Our feet were black from walking on it. The pillows smelled used, uncomfortable, and small. There was water leaking on the floor from a vent on the ceiling. Definitely not what was advertised on Hotels.com

Friends_and_family Family

2/10

Poor

19 Aug 2021

Verified traveler

Horrible experience

Deplorable dirty hotel. General manager was uncooperative and just plain mean.

You should NOT promote them on your site.

Friends_and_family Family

6/10

Pleasant

19 Aug 2021

Verified traveler

Read other reviews- don’t do it!

Disappointed. Should have read the reviews. Expensive for a small, dirty, uncomfortable room. Listen to the others. Stay elsewhere.

Friends_and_family Family

4/10

Poor

18 Aug 2021

Verified traveler

Horrible stay. Super disappointed.

Dirty towels (lipstick)and blankets (hair and dirt) . Had to go buy a cheap sleeping bag to sleep in. No service. Fridge didn’t work good froze things or melted water on the floor. Got locked out twice. As they changed the key every night. Was there 5 nights. staff was unfriendly and not helpful.
Would never stay there again.

Self

10/10

Exceptional

18 Aug 2021

Verified traveler

Staff was friendly and considerate. Room was very clean.

Business Family_with_children

8/10

Excellent

17 Aug 2021

Verified traveler

Nice staff, good night's sleep, filthy shower

The shower had not been cleaned in some time. I had to use the ice bucket to rinse multiple other people's hair off the walls and floor before I could use it and luckily I had packed flip flops that I could wear in the shower. The cleanliness in the rest of the room was fine, but the shower had clearly been neglected after multiple guest visits. We got a good night's sleep. The beds were comfortable, the air conditioning was great and the place was quiet. The front desk staff were OUTSTANDING. Jasmine was fantastic - friendly and helpful. We had to pay a very high price for the room due to town being busy for college move-in so I would not stay again at that price point, but I would for a reasonable rate.

Friends_and_family Family

4/10

Poor

16 Aug 2021

Michelle

I wouldn't

The room needs a major upgrade. The shower already had hair in it and the whole bathroom just didn't seem clean. The blankets were not very warm and were itchy. For the price, the whole place was just lacking. If you ever watched Schitt's Creek, I felt like I could have been on the show while at hotel.

Friends_and_family Family

6/10

Pleasant

16 Aug 2021

Verified traveler

For the price I got this hotel, it’s not worth the cost. Way too expensive for such a hotel.

Business Family

2/10

Poor

16 Aug 2021

Krista

The door did not close tightly, and at 1:00 in the morning water started leaking from the ceiling

Friends_and_family Family

2/10

Poor

16 Aug 2021

Verified traveler

No one there seems to know what their payment policy entails, and refused to follow the stated cancellation policy as stated on the email information which was sent to us by Orbitz. The property claimed that they didn't even deal with Orbitz!

Business Family