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Royal Phala Cliff Beach Resort and Spa Rayong

Rayong-Chantaburi-Trat · Thailand

Moo 6, Pala Rd, Ban Chang, 241-242View location

6.4/10Good136 Reviews
Cleanliness6.4/106.4
Service6.4/106.4
Comfort6.6/106.6
Condition5.6/105.6
Location7.0/107.0
Neighborhood6.2/106.2
Value5.2/105.2
Amenities6.0/106.0
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  • Family hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Royal Phala Cliff Beach Resort and Spa Rayong

Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access and concierge services.

Enjoy international cuisine at Rabiang Talay, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily for a fee. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.

Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite. Make yourself at home in one of the 312 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment.

Private bathrooms with showers feature bidets and hair dryers.

Read more about this hotelShow less

When you stay at Royal Phala Cliff Beach Resort and Spa in Ban Chang, you'll be near the beach, within a 5-minute drive of Nam Rin Beach and Phayun Beach.

This hotel is 14.7 mi (23.7 km) from Sattahip Royal Thai Navy Base and 1.3 mi (2 km) from Phala Beach. Make yourself at home in one of the 312 air-conditioned rooms featuring refrigerators and flat-screen televisions.

Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature bidets and hair dryers. Conveniences include phones, as well as safes and desks. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.

Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Gym
Entertainment
Smoking areas
Childcare
Business facilities
Banquet facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Beach nearby Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available

Important information

  • You need to know
    • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately THB 300 for adults and THB 150 for children
    • Late check-out fee: THB 800 (subject to availability)
    • Rollaway bed fee: THB 700.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Thai

    English

Nearby attractions

Phayun Beach 1.7 km / 1 mi
Nam Rin Beach 1.8 km / 1.1 mi
Phala Beach 2 km / 1.2 mi
Eastern Star Golf Course 6.3 km / 3.9 mi
Flora Exhibition Hall 7.1 km / 4.4 mi
Miracle of Natural Rayong 7.1 km / 4.4 mi
Map Ta Phut Industrial Estate 7.6 km / 4.7 mi
Emerald Golf Course 7.7 km / 4.8 mi
Ban Chang Hospital 8.7 km / 5.4 mi
Robinson Lifestyle Ban Chang 10.6 km / 6.6 mi
Eastern Star Golf Club 10.9 km / 6.8 mi
The Emerald Golf Club 11.2 km / 7 mi
Map Ta Phut Eastern Industrial Estate 11.3 km / 7 mi
Hat Takuan 16.7 km / 10.4 mi
Suchada Beach 16.8 km / 10.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 312
  • Double rooms: 78
  • Suites: 12
  • hotel
  • MasterCard
  • Visa
  • Beach
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
Show 38 more facilities & services
  • Airport ShuttleExtra charge
  • Room service
  • Laundry service
  • 24-hour securityExtra charge
  • Bellboy serviceExtra charge
  • Air conditioning in public areas
  • Hotel safe
  • Currency exchange facilitiesExtra charge
  • Lift access
  • GardenExtra charge
  • Terrace
  • Bicycle storage
  • Newspapers
  • Luggage roomExtra charge
  • Clothes dryer
  • Private beach area
  • Towels and bed linenExtra charge
  • Café
  • BarExtra charge
  • Restaurant
  • Smoking areaExtra charge
  • Poolside snack bar
  • Banquet hall
  • Conference room
  • Outdoor freshwater pool
  • Children’s swimming area
  • Sun loungers
  • Parasols
  • Children playground
  • Kids’ clubExtra charge
  • Hot tubExtra charge
  • Massage
  • Spa treatments
  • Breakfast
  • Set menu lunch
  • Set menu dinner
  • Non-smoking establishment
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

B2

Breakfast For Two Guests

This meal plan may be available depending on the selected room/rate.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room BEACH FRONTRoom • BEACH FRONTROO.BF

    Photos are not available for this room type.

    Royal Phala Cliff Beach Resort and Spa Rayong

    Room BEACH FRONT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    BEACH FRONT

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.BF

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Royal Phala Cliff Beach Resort and Spa Rayong

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin KING SIZE BEDDouble or Twin • KING SIZE BEDDBT.KG

    Photos are not available for this room type.

    Royal Phala Cliff Beach Resort and Spa Rayong

    Double or Twin KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    Royal Phala Cliff Beach Resort and Spa Rayong

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE DELUXESINGLE • DELUXESGL.DX

    Photos are not available for this room type.

    Royal Phala Cliff Beach Resort and Spa Rayong

    SINGLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Royal Phala Cliff Beach Resort and Spa Rayong

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Royal Phala Cliff Beach Resort and Spa Rayong

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE STANDARDTRIPLE • STANDARDTPL.ST

    Photos are not available for this room type.

    Royal Phala Cliff Beach Resort and Spa Rayong

    TRIPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXEDouble or Twin • DELUXEDBT.DX

    Photos are not available for this room type.

    Royal Phala Cliff Beach Resort and Spa Rayong

    Double or Twin DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Royal Phala Cliff Beach Resort and Spa Rayong

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Royal Phala Cliff Beach Resort and Spa Rayong

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Royal Phala Cliff Beach Resort and Spa Rayong

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Royal Phala Cliff Beach Resort and Spa Rayong

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Royal Phala Cliff Beach Resort and Spa Rayong

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Royal Phala Cliff Beach Resort and Spa Rayong

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B

    Photos are not available for this room type.

    Royal Phala Cliff Beach Resort and Spa Rayong

    Double or Twin TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Royal Phala Cliff Beach Resort and Spa Rayong

6.4
Good
136 Reviews
Cleanliness
6.4 /10
Service
6.4 /10
Comfort
6.6 /10
Condition
5.6 /10
Location
7.0 /10
Neighborhood
6.2 /10
Value
5.2 /10
Amenities
6.0 /10
75 reviews shown
10/10
Exceptional
22 Jul 2026
Jeffrey
I was very happy with my stay. I had a great view and the room was always clean with fresh towels every day
Self
8/10
Excellent
16 Jan 2026
Daniel
Hotel was nice but the mattress was a bit too firm for my aching back Wonderful pool and fantastic view from the balcony
Friends_and_family Friends
10/10
Exceptional
14 Jun 2025
Ginny
Beautiful property right on the beach. The restaurant has good food and the staff is very helpful. It is best to have transportation because the hotel is a long walk to town.
Leisure Family
4/10
Poor
23 Feb 2020
PRACH
Hotel look from outside is nice but when we get in the hotel area and hotel room are not clean luke the photo I attached​ to you.

Breakfast​ is good.

Staffs is very good.
Partner
6/10
Pleasant
26 Nov 2019
Royi
The water in bathroom not clean and the wall also not clean when I am check in I saw some plate that use already stay at the front of my room until my data check out it still there nobody picked up to clean it
You should fixing your hotel staff for to be clean and great service just us you get 4stars
Friends_and_family Family
6/10
Pleasant
14 Aug 2019
Scheidweiler
Good location ...poor condition of the hotel
Partner
6/10
Pleasant
04 Aug 2019
Verified traveler
Hotel must put more staffs for cleaning hotel facilities, many areas from front to elevator to rooms are dirty. Hot & cold water didn’t have properly flow.
Leisure
4/10
Poor
02 Jul 2019
Verified traveler
very nice staff, but the room is too old.
Friends
10/10
Exceptional
09 Dec 2018
Verified traveler
Excellent resort to stay near to beach. Rooms are spacious and clean
6/10
Pleasant
17 Aug 2018
I W

WOULD NOT RECCOMMEND

The hotel is a long way from anywhere - without a car, you would find it very difficult.
The hotel is quite run down and needs some serious maintenance.
When we checked in, the room they gave us, after walking to the room, was already occupied! Not very good!
When we tried to park our car, there was no spaces available (due to staff filling the carpark park!) so we needed to park 300meters away in a black allotment next door.
The beach was very very dirty with litter, and no effort had been made to tidy it up.
Partner
4/10
Poor
17 May 2018
Mike
Beautiful setting right on the beach. Outdoor faciilties, pool, dining were very nice and well designed. Overall the hotel upkeep was poor.

Staff was incredibly unhelpful. Checking in took 20 minutes, we asked for a taxi and they argued with us about the location of our destination and then told us a hotel taxi was not available. did not offer to call a public taxi, we had to do that ourselves.
4/10
Poor
03 Apr 2018
Verified traveler

Old hotel, very dirty beach and slow service

The hotel is very old and everywhere are signs that there is construction ongoing. Actually no construction was visible. The business seems to run not bad in this hotel but nobody is interested in maintaining the buildings. The beach in front of the hotel is very dirty. The guesthouse direct at the beach is in catastrophic conditions. Unbelievable that guests could stay there. It’s more like an abandoned old house. But we saw people which got a room there. Woooow, very scary. The food at the breakfast was okay. My son broke a glass bottle in the room. We left the room because the kids couldn’t walk anymore as there were everywhere glass splitter on the floor. I asked the staff the clean the floor while we are at the breakfast. After 1,5h nothing was done and the last from the receiption finally did it. They mentioned the maids are in a meeting....
Family
2/10
Poor
14 Mar 2018
Verified traveler

look like run over hotel the beach was dirty

1. the part way go to beach was broken and dirty beach Hotel never clean a lot of bin and broken glass
2.we ask for repair line phone in hotel 3 day for stay they fail for repair
3.Many area in hotel out off service and broken
4. Coffee machine was out of service because small customer
5.last day drunken bell boy nearly broken our case
6/10
Pleasant
02 Mar 2018
Steven

Not impressed, unclean and run down

I arrived about 5 pm and the staff had no record of my booking. After getting things sorted out and I got taken to my room, I was greeted with an amazing sea view from my balcony. Unfortunately that was about the only good thing I have to say about the hotel. The balcony and the toilet was really dirty. That balcony had obviously not been cleaned in a long time.
I tried to order room service but the phone in my room was broken, so I had to go outside to use the phone next to the elevator to order. The AC unit badly in need of being replaced. Yes it worked but it was very noisy and even though I turned it down to low, it wasn't much better. Even the entrance area on arrival just looked dirty and dusty, obviously there is no management there that has any pride in the place anymore.
I think this hotel was probably very nice a long time ago but it just feels so run down and unclean. I wouldn't stay there again
2/10
Poor
21 Feb 2018
Verified traveler

Run down hotel, owner doesn't seem to care anymore

My wife and I stayed at this hotel years ago several times before. However, this time was absolutely our last time. From a quality, condition, & service, this hotel has fallen off the cliff. I am stunned by the mismanagement, poor maintenance, poor condition, poor breakfast, poor service, and various safety risks presented to customers. It is obvious, the owner does not seem to care for his customer. Also, keep in mind, as the owner is building a new & large blue/red color hotel almost next door. I will avoid this too, as the experience with the “Royal Phala Cliff Beach Resort” tells me: If the owner did not care before, what makes you think he will care later.
2/10
Poor
17 Feb 2018
Debayan
Horrible service
Horrible reception
Very very disappointed
Family
8/10
Excellent
19 Apr 2017
Derek
Hotel is quite old
10/10
Exceptional
24 Feb 2017
Natasha

Unexpected Find

We originally only chose this since it was close to the airport and we were flying early the next morning, however we ended up really enjoying our stay! All rooms face the ocean. Spectacular ocean and pool views (although we did not swim in the ocean, we did enjoy the pool). Staff was nice and we ended up in a large room with one King bed and one twin for two people. Not sure how much there is to do around here since we only stayed one night but the hotel does offer a nice and affordable restaurant.
Partner
6/10
Pleasant
15 Feb 2017
Verified traveler

Moderate hotel with good atmosphere

We are a small family with a 2.5-year old boy. We went to visit Rayong in vacation period of Thailand for three days. The hotel was enough for relaxation, with good atmosphere but some disappointment.
6/10
Pleasant
18 Jun 2016
Wayne

Good Hotel with great beach view and beach access.

The location is a sleepy fishing Village and the Hotel overlooks the beach and ocean.
It's a good breezy sea side location and the Hotel has 3 very nice swimming pools.
The large Lobby and ground floor eating areas are kept spotlessly clean.
There are old wings of the hotel that are very very tired, needing refurbishment.!
The new rooms have the same good layout all with beachside balconies.
It is a large hotel but it was very quiet when I stayed.
Breakfast was very good, with a good range of food available.
Staff were friendly but a bit reserved.
If your looking for a quiet location with a great view, this is the place.
Partner
4/10
Poor
19 Apr 2016
BOB

Dirty

The Terrence was very dirty seems that was never cleaned ,Bathroom was dirty and the Hot water wasn't working All together not worth to stay
4/10
Poor
19 Jan 2016
Verified traveler

Hospitality

I have traveled to many places in the world, and have stayed at many hotels in Thailand both on the mainland and on the islands, and I must say of all I have stayed at I was extremely disappointed in the hospitality and \"lack\" of friendliness at this hotel. This is far removed from the very normal, warm, smiling, welcoming you receive from Thai Hotels.
Upon check in (and it was not busy) it took them time to find my reservation, I finally provided my expedia copy. I had to ask them for someone to assist me with the bags, when they gave me my room key, they pointed in a certain direction, never having been there before......I had to request again. My fiance and I stayed there, yet they would only provide 1 room key, even when asked, they would but for an additional 300 B, the money was not the issue, it was the point, 2 people in one room, but only one key...never ran into that before.
The breakfast staff where anything but hospitable, when I asked for an omelet the chef (lady) just nodded to a plate, that had 2 \"pre-cooked\" omelets that had every sign of being cold...I opted out of that. It did not appear overly clean either, birds were flying in and picking up scraps on the counters, most of the steam warmers, were not warm..it goes on and on. To summarize, extremely disappointing, and I will never stay there again...nor recommend it...and if I do only to warn potential visitors.
4/10
Poor
05 Jan 2016
Geoffrey

Tired Hotel in need of a facelift

This is one seriously tired hotel, looks like it's about to go out of business. Everything needs renovating or redecorating. There are no European TV channels whatsoever, there was mould all round the bathroom and the hotel had a general air of weariness. Restaurant is best avoided, by day 2 at breakfast it was as if they had run out of food......
Cheap rooms in a great location (seaview was great) but needs a few million spending on it.
Partner
6/10
Pleasant
23 Nov 2015
Andrew

Expected a lot better

Pool and view good. No hit water or temperature control of AC
Family
8/10
Excellent
25 Aug 2015
Richard

Hotel could use some maintenance. Breakfast dissap

This hotel could use some maintenance. The first thing that hit me was the creaky boardwalk out to the panoramic sea view room. Then the rusty railings on the balcony of the rooms (a little paint would have saved a bigger problem).

Beach could do with some clean up.
Need feet wash place at the beech as people bring the sand into the hotel.
Need some maintenance. Basic things like re-stick the room numbers missing off the walls. I took photos of the things so can send to the hotel if they contact me.

Bed was good.
Nice next to the sea.
Staff were fine. No complaints.

The breakfast was disappointing, with the potatoes tasting as if they were re-heated (from the day before?)
They had practically ran out of some of the dishes - chicken Thai sweet and sour by 8:15am. After 30 minutes it wasn't replenished. Synthetic orange

90% Thai people.
4/10
Poor
17 Jun 2015
Verified traveler

Disappointed

This was our second stay here and we were disappointed. We booked a seafront room which didn't turn out to be good value for money. Nice that it was on the seafront but that was all. Aircon didn't cool well enough, small room, not very clean. Couldn't get any channels on the TV. Manager was helpful and supplied us with a fan.
Family
8/10
Excellent
07 May 2015
Warapin

Nice Hotel

swimmig pool are beautiful,room is comfortable but check in office must be inproved.
Family
6/10
Pleasant
09 Jan 2015
V

Phala beach hotel

The hotel is good. The beach is pretty good , not many people, personal and can swim. However the hotel building B infrastructure is not good. The shower is too spray! Sometime a power outage, and no slipper provided.
Family
8/10
Excellent
23 Sep 2014
Chris Parker
Very Good - The only negative no air con in the restaurant uncomfortable when eating even when doors open not enough breeze to keep comfortable - maybe have a pat lom at every table - also dirty plates not removed after room service - plates still out side room 3 days later
4/10
Poor
17 Mar 2014
frankieboy

Worst hotel ever, anywhere.

In short, this hotel is a dump. Dangerous underfoot(I fell off a tiny step in reception area that was marked BEWARE (in Thai, I learned later)I couldn't walk for three days. There was broken furniture everywhere round the pool and nails sticking out of the boardwalks. The free towels for the pool were like shredded rags, when they arrived. The room had air conditioning that sounded noisier than a tuk tuk. (807) The bed clothes were threadbare with holes in them that matched those of the curtains. The beach is a dog toilet and the debris on it is a disgrace to Thailand not just the hotel.The restaurant is overpriced and less than average, the entertainment is a singing pianist who sounds like he needs a career break and the cashier could not work a credit card machine. I would like to say something nice about it so I will say it is not representative of Thailand which is brilliant. Avoid this place, it really is woeful.
Partner
6/10
Pleasant
01 Mar 2014
Steve

3 day get away.

Nice hotel..Bad location
6/10
Pleasant
12 Nov 2013
S

Very good location

Just Okay, but still wanna visit once again.
Family
6/10
Pleasant
04 Nov 2013
arun

Royal Phala

Good hotel, great beach. Unfortunately too far from my office, so had to travel a lot. But great for a holiday spot.
8/10
Excellent
23 Oct 2013
Hugh

Re booking

I have stayed before - so knew what to expect. It is a hotel that appears to have been over ambitious in its expansion; and appears to have very low occupancy rates. One frustration I found was trying to book a room for the following weekend at reception - they refused and told me to go on-line and book.
6/10
Pleasant
25 Aug 2013
sho

Front of sea

I stayed 1 night this hotel. My room is cheapest one. It's old, but keep clean. I recomend to stay new building. Old tower don't have Wifi, Hot pot. I like this hotel, because I realy have relux time.
8/10
Excellent
26 Apr 2013
GB

Good hotel if you are in the main hotel .

Beach was a let down .needs cleaning up .lots of debris - bottles,plastic ,polystyrene etc

Don't stay in the old wing - not shown in the brochure . It is very tired . The small extra charge for the newer main hotel is well worth it .
Family
6/10
Pleasant
06 Apr 2013
Verified traveler

Beware Phala Wing Rooms!

Beware the Phala Wing Rooms! They are located in the old hotel building next door and are very run down. Absolutely horrible rooms. The pictures are quite misleading, as they are of the new hotel built next to it with its own separate facilities, and not of the actual Phala Wing rooms. Best to spend a few extra dollars on the Panorama rooms... Apart from the better view, they are new and also the only rooms with a proper stand alone shower next to the bath tub (the other rooms have a shower head on a hose in the bath tub only).
8/10
Excellent
25 Mar 2012
Elina
Nice hotel in the middle of nowhere. Staff nice,but they didn't speak English almost at all. The beach next to hotel was dirty and it was not possible to swim in the sea. Room was very comfortable and had a very beautiful view over the pools and sea.
8/10
Excellent
03 Jun 2009
Anonymous

This resort has a beautiful room

This resort has a beautiful room with beach view.Breakfast is great but it has flies in dining room.
6/10
Pleasant
05 May 2009
pattama

The hotels staffs have no service

The hotels staffs have no service minded, especially bell boys who just look at me carrying belongings without help.
10/10
Exceptional
25 Jan 2026
Michael
Allt var bra, underbara rum, världsklass utsikten och toppenbra bemötande överallt.
Partner
2/10
Poor
07 Mar 2025
Yoon
너무오래되고 욕실은 물바다
Self
10/10
Exceptional
13 Feb 2025
Trygve

Quiet, beautiful and relaxing!

Very nice hotel that deserves a lot more guests. Very nice room with amazing view. Several swimmingpools, very good food and great service!
Friends_and_family Friends
8/10
Excellent
20 Jan 2024
??
2024年々始にタイ人の親族と5名で3部屋に三泊いたしました。
私(日本人)の印象としては、かつて栄えたであろう在りし日の面影を残したリゾートホテルといったところでしょうか。
良い意味で 寂れています。

3部屋ともダブルルームでしたが WベッドとSベッドが一つづつあり、かなり広く 同行者は皆驚いていました。
英語を話すフロントスタッフも数人(親切)いますし、朝食会場のレストランスタッフにも一人(貴重)いました。
ホテル名の通りクリフの斜面に建てられていますので、海岸端のビルディングでなくても 海は問題無く見ることができました。

ビーチに建てられている棟は、リノベーション中で今年の春か秋にリニューアルオープンとのことでした。
3箇所あるプールの内の一つもメンテナンス中でクローズでしたが、ビーチに最も近いプールは 小さいですがインフィニティプールです。
このクラスのホテルが、朝食抜き・日本円で5〜7,000円ならば リピート有りですよね。(朝食は 300tb、タイ料理と洋食がそれぞれ3種類づつ。私は、ふた朝エスプレッソだけを飲みに行ったら サービスだとして請求されませんでした。)

周辺には 素敵な飲食店もありますが、車でおみえにならない方は レンタカー・レンタルバイク・Taxi・Grabなどの手配をお忘れなく。
ちなみに バンチャン市街地までは グラブタクシーで、日中は 往復300tb・夜間は 500tbでした。

ラヨーン県バンチャン地区に宿泊するな
らば、私的にはお勧めです。タイ 最高!!
6/10
Pleasant
26 Nov 2023
Torben Lohmann
Nice pool area and nice view from hotel room.
Nice staff but difficult to communicate with them.
Superficial cleaning and worn out buildings.
Good food in restaurant.
Leisure Family
10/10
Exceptional
19 Apr 2020
Ratchadawan
พื้นห้องพักไม่ค่อยสะอาด แต่การบริการและการแก้ปัญหา รวดเร็ว พนักงานเป็นมิตร อาหารเช้าถึงแม้จะไม่ใช่บุพเฟ่ต์ในครั้งนี้แต่ก็จัดให้ลูกค้าเต็มที่ซึ่งเป็นการไม่เอาเปรียบลูกค้า ดีมากๆไม่ผิดหวังที่เลือกเข้าพักที่นี่
Friends_and_family Family
4/10
Poor
27 Feb 2020
SHOJI

ホテルの名前に偽りあり

価格は安く、部屋もそこそこきれいであるが、「リゾート」ではない。
プールはきれいであるが、「スパ」は無い。
Business
6/10
Pleasant
04 Jan 2020
Rune

Meget slidt, men ok til et par overnatninger

Vi overnattede to voksne og to børn i 7 nætter henover nytåret. Vi boede i 2 værelser med adgang imellem og det fungerede fint.
Hotellet er meget slidt og servicen lidt langsom. Vi havde ikke varmt vand på værelset og aircondition’en larmede så meget at den måtte slukkes om natten. Det varme vand kom dog da vi bad om det, men forsvandt hurtigt igen.
Morgenmaden var fin og poolen rar, kølig og ren, omend meget slidt omkring poolen.
Stranden er ikke egnet til at bade ved, det var skuffende at opdage det.
Hotellet er fint nok til et par overnatninger.
og vi havde en flot udsigt.
Friends_and_family Family
4/10
Poor
27 Oct 2019
Verified traveler
พนักงานแจ้งว่าห้องพักที่จองไว้เต็ม จะทำการอัพเกรดให้ รู้สึกแปลกใจว่าจองล่วงหน้าตั้งแต่เดือนที่แล้วทำไมเต็ม ส่วนห้องอัพเกรดเป็นห้องปลายเขาที่เงียบและเปี่ยว ในห้องดูเหมือนสภาพดี แต่พื้นเต็มไปด้วยฝุ่น ที่นอนปอกหมอนเหม็นสาบ เนื่องจาก เช็คอินประมาณ สี่โมงเย็น แล้วต้องรีบออกไปทำธุระข้างนอก จึงไม่ได้ขอเปลี่ยนห้อง กลับมาอีกทีฟ้ามืดแล้ว และเช้ารุ่งขึ้นต้องออกไปวิ่งที่งานสัตหีบ ก่อนหน้านี้ได้อีเมล คอนเฟริมจากผู้จัดการโรงแรมเรื่องห้องพัก รู้สึกประทับใจ แต่พอเช็คอินจริง รู้สึกผิดหวังมาก ๆ สำหรับที่นี่ หรือการที่ชำระล่วงหน้ากับ เอ็กซ์พีเดีย เป็นสิ่งไม่ควรทำ !!! ++
Business_and_leisure Family
6/10
Pleasant
24 Sep 2019
Verified traveler
เงียบสงบดีคะ แต่พนักงานค่อนข้างมั่ว เราจองมาสองห้องมาแจ้งว่าเรายกเลิกอาหารเช้าห้องนึง ทั้งที่ไม่มีการยกเลิกมาเลย
Leisure Family_with_children
8/10
Excellent
08 Sep 2019
Chatchawan

เงียบสงบ

เงียบสงบ
Family
2/10
Poor
02 Aug 2019
Verified traveler
ประตูห้องน้ำเสีย ปิดไม่ได้ ที่สำคัญเหม็นอับจนนอนไม่หลับ
Leisure Family_with_children
8/10
Excellent
18 Jul 2019
Jörgen
Bra hotell för ett bra pris dock ett äldre hotell i behov av uppfrächning
8/10
Excellent
27 May 2019
NIPAWAN
วิวสวย สระว่ายน้ำใหญ่ บริเวณกว้างขวาง แต่ห้องพักแอร์ไม่ค่อยเย็น น้ำในห้องน้ำร้อนเกินไปปรับไม่ได้
Family
8/10
Excellent
10 May 2019
Ornuma
บรรยากาศเงียบสงบดี
Family
4/10
Poor
16 Apr 2019
Pichai
ทำเลใช้ได้ แต่ห้องพักไม่ได้รับการดูแลรักษา ห้องสวย แต่ดูเก่า แอร์เสีย ซ่อมนานก็ใช้ไม่ได้ ชายหาดรก มีท่อวางระเกะระกะ ดูไม่สะอาด เสียดาย น่าจะปรับปรุงให้ดี
Family
4/10
Poor
15 Apr 2019
Verified traveler
แอร์ไม่เย็น ช่างมาเติมน้ำยาแอร์เย็นอยู่ช่วงนึงแล้วพอมืดก็ไม่เย็น
Leisure Family
8/10
Excellent
16 Jan 2019
Ancela
Hotel war wahrscheinlich vor 10 Jahren ganz toll, sehr heruntergekommen. Für uns kein Problem, könnte mir aber vorstellen das viele geschockt wären.Die Rezeption hat kaum englisch verstanden und konnte bei Ausflügen oder Taxi nicht wirklich helfen.Wie gesagt für uns war es okay , denke aber das nächste mal würde ich ein anderes Hotel wählen.
Family
6/10
Pleasant
07 Sep 2018
Benji

Cheap price, fair facilities

Looks great in photos, fair facilities, needs more effort on cleanliness in public area (due to many open area), and my in-room water boiler stinks! The bed is the best, but sheets are not well cleaned. Heavily chlorinated tap water.
2/10
Poor
21 Aug 2018
Verified traveler
no work room telephone
no work room TV
and shower only cool water
So bad this hotel
unbelievable
6/10
Pleasant
17 Apr 2018
Verified traveler

โรงแรมสวยใกล้ทะเล

ห้องพักเก่ามาก แอร์มีกลิ่นอับ ภายนอกดูดีแต่ภายในที่พักดูโทรมถ้าจองและชำระเงินก่อนคงต้องขอยหเลิก
8/10
Excellent
16 Apr 2018
Verified traveler

ข้อดีโรงแรมติดหาด

เหมาะแก่การพัดผ่อนกดหกดดหดหดหดหดหดหดหดหดหฟหฟดหฟดฟหด
6/10
Pleasant
11 Feb 2018
jajja

Inte igen.

Ligger väldigt offside.Långt till barer och affärer.
Family
6/10
Pleasant
19 Sep 2017
Dama

Good view

Overview from room is beautiful sea view.
Room facilities are not good.
4/10
Poor
14 Apr 2017
STR

ไม่ประทับใจ

โรงแรมมีส่วนที่เป็นตึกเก่าและตึกใหม่ ซึ่งมีความแตกต่างอย่างสิ้นเชิง ในตอนแรกได้ห้องพักที่ตึกเก่า แต่แอร์ไม่เย็นและไม่สามารถใช้โทรศัพท์ภายในได้ ซึ่งทำให้เวลาติดต่อเจ้าหน้าที่ต้องใช้โทรศัพท์ส่วนตัว และต้องติดต่อหลายครั้งเนื่องจากพนักงานพยายามถ่วงเวลาไว้เผื่อว่าแอร์จะเย็นขึ้น หลังจากขอเปลี่ยนห้อง ซึ่งต้องใช้เวลารอทั้งหมดประมาณ 5 ชั่วโมง (ตั้งแต่บ่ายโมงครึ่งจนถึงเกือบหกโมงเย็น) ต้องโทรแจ้งให้ทาง Expedia ช่วยประสานกับทางโรงแรมให้
หลังจากเปลี่ยนห้องได้ย้ายไปที่ตึกใหม่ สภาพห้องดีกว่ามากๆ ทั้งพื้น เตียง ห้องน้ำ ผ้าเช็ดตัว ที่สำคัญแอร์เย็นกว่ามาก (เสียเวลารอเปลี่ยนห้อง ทำให้ไม่ได้ออกไปไหนเลย ร้อนจนไมเกรนขึ้น)
สำหรับอาหารเช้า เปลี่ยนไปจากที่เคยมาพักเมื่อหลายปีก่อนอย่างมาก อาหารไม่หลากหลาย และหาเนื้อสัตว์ไม่เจอ ข้าวต้มปลามีแต่ข้าวและน้ำซุป ผิดหวังค่ะ
ถ้าใครต้องการมาพักที่นี่ แนะนำตึกใหม่เท่านั้นค่ะ และที่นี่ไม่มีพนักงานยกกรเป๋านะคะ ต้องยกกระเป๋าไปเดินหาห้องเองค่ะ
4/10
Poor
14 Apr 2017
Kate

ยังไม่ประทับใจ

- ถ้าดูจากภายนอกโรงแรมแล้วอาจจะคิดว่าใหม่ แต่เมื่อเข้าห้องพักแล้วเก่ามาก
- ทุกอย่างในห้องพักเก่าจริง แอร์เสียงดังมาก และไม่เย็น ทำให้นอนไม่ค่อยหลับ เตียงใหญ่ ทีวีไม่ชัดเลยและมีช่องรายการให้เลือกน้อยมาก ไดรว์เป่าผมด้ามตัวล๊อคตรงคอหัก อุปกรณ์ของใช้ในห้องน้ำไม่ครบงงๆ กับของในห้องน้ำ ผ้าเช็ดตัวเก่ามาก น้ำฝักบัวอ่อนมาก โทรศัพท์ในห้องใช้งานไม่ได้
- อาหารเช้ามีตัวเลือกน้อย รสชาดพอทานได้ ห้องอาหารไม่มีแอร์ พัดลมบางตัวก็เปิดไม่ได้
- สระว่ายน้ำสกปรกมาก ทุกสระ
- ชายหาดมีเศษแก้วเต็มไปหมด ถ้าพาเด็กๆ ไปเล่นผู้ปกครองต้องระวังให้มาก
Family
2/10
Poor
11 Mar 2017
anais

Phala cliff

The hotel is very old (15y) and thats what you see. I have booked a room very luxus, what we became was horrible, NOT AT ALL as on the picture!!!!!! We were so disappointet so we made a upgrate to the most luxus room (in my eyes it was what i have booked!! 500B/night)
The people dont understand any english !!!
The fishes in the garden are mostly death. The pool is not clean. The beache is a whole mess and not clean at all. Room service=NONE. The area would be soooo pretty but they dont do anything at all to make it pretty.
After 3 days we had enough and we left.
6/10
Pleasant
04 Mar 2017
Verified traveler
เป็นโรงแรมเก่า และใหญ่ บรรยากาศโดยรวมเงียบ พนักงานมีอัธยาศัยดี ความสะอาดในห้องพักมีฝุ่นเยอะ อาหารเช้าดีมีหลากหลาย
6/10
Pleasant
13 Feb 2017
sukanya

เสียดายชายหาด

โรงแรมใหญ่แต่เก่าแล้ว เสียดายชายหาดทางโรงแรมน่าจะดูแลให้สะอาดกว่านี้ ห้องนอนไม่ค่อยสะอาด ของใช้ค่อนข้างเก่า น้ำร้อนไม่ร้อน
6/10
Pleasant
22 Jan 2017
Hans Ole

ferietur

Noget nedslidt sted, som ellers ligger et rigtig godt sted
6/10
Pleasant
06 Jan 2017
Håkan
Inte bra hotell dålig servic
Family
8/10
Excellent
12 Dec 2016
tableek

อยู่ติดชายหาด เงียยสงบวิวสวย

โดยรวมokมากเมื่อเทียบกับราคาครั้งหน้าจะไปใช้บริการอีกแน่นอน
10/10
Exceptional
28 Nov 2016
Panjai

ครอบครัวหรรษาที่รอยัล พลา คลีฟ บีชรีสอร์ท

บรรยากาศดีมาก เงียบเหมาะแก่การพักผ่อน ถ้ามีกรุ๊ปสัมนาก็จะเสียงดัง. แต่ทางโรงแรมก็จำกัดเวลาให้. เมื่อเทียบกับราคาถือว่าประทับใจมากค่ะ พนักงานเป็นมิตรดีถ้าไปอีกก็จะพักอีกค่ะ
Family
10/10
Exceptional
13 Nov 2016
ty

บรรยากาศดี

เงียบสงบดี ไกลร้านค้าไปหน่อย.ถ้าอยากหนีความวุ่นวายต้องมาที่นี้
4/10
Poor
12 Sep 2016
Bovet

ungenügend

Früstückbüfft ungenügend unfreundliches personal die weich der Kaffe nicht gut
Partner

Location & surroundings

Royal Phala Cliff Beach Resort and Spa Rayong
Moo 6, Pala Rd, Ban Chang, 241-242, Rayong, Thailand

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Royal Phala Cliff Beach Resort and Spa Rayong

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