Name: Fairfield Inn And Suites By Marriott Batesville
Address: 290 Power Drive, Batesville, 38606, US

10/10

Exceptional

24 Jul 2026

Markevius

Always a great stay!!!!!

10/10

Exceptional

20 Jul 2026

Randy

Front desk clerk was very helpful in changing room from Double Queen to Single King.

Family

4/10

Poor

11 Jul 2026

Yolanda-Lynette

When called to confirm having a reservation at this hotel I was told \"no\" by the staff person that took my call. So I made a reservation because I'd already flown into Memphis and was on my way to Batesville. Once I arrived I was not given the same rate given over the phone. The staff person had issues with basic math. Then when called Hotel.com/Expedia, they desired to speak with a manager for crediting two days because after that first night stay my brother and I decided to get a Marriott in Memphis. No manger was available for emergencies, and I was told because of the holiday weekend email is the fastest for a reply from management. It was Monday, July 6th before having a response back from the manager and I had to again reach out to the staff on Sunday, July 5th, to again request a response from management. All in all Hotel.com/Expedia charged $496 and I paid $159 at the Fairfield Marriott. Then when call Fairfield Marriott in Batesville I was told I had 2 bookings, and the $496 charge the manager at the hotel said they couldn't do anything about which I paid there at the hotel. Manager said the $159 charger was from Fairfield. After returning home & waiting 3 days for the $496 to drop and it didn't I took matters into my own hands. I'm a Marriott Bonvoy participant and have stayed at wonderful Marriott hotels in Cairo and the Marquis in New York. It's my hope Batesville will strive for having better customer service when people use a 3rd party and educate staff for ER.

Friends_and_family Family

2/10

Poor

29 Jun 2026

Jared

Dirtiest hotel I have ever stayed in. The floor in the room was covered in bobbie pins. Residue on the night stands. Wheel broken off on the desk which made it almost fall over. Carpet looked like it hadn’t been swept in years. Pool was a green color and so dirty you couldn’t see bottom. Trash on the bottom of the pool.

Family_with_children

4/10

Poor

27 Jun 2026

Lester

After checking in and getting settled, I discovered two maintenance related deficiencies with the room. When I shared the information with an employee on duty, the individual was curt and defensive, but indicated I could change rooms the following day. The next morning, I raised the issues with a different employee, and I was assigned a different room. Later that evening, I realized the new room had a maintenance problem also. During my interactions with the employees, neither apologized for the inconvenience, nor demonstrated urgency in resolving a less than optimum experience at this particular facility.

Partner

6/10

Pleasant

18 Jun 2026

Nicole

Staff very nice...
Halls smell like mold, room was very \"muggy\", carpet felt wet, had to put AC all the way down to get rid of moisture, toilet handle hanging off, workout room no hand sanitizer, no cleaning wipes, water bottle refilled had brown buildup, lots of pieces/equipment in food area broken

Just not a well kept hotel

10/10

Exceptional

14 Jun 2026

Rich

Clean, pleasant staff, good breakfast,
great easy on and off hwy.
Would stay again for sure

Partner

8/10

Excellent

04 Jun 2026

Ray

First time at this location. Staff were nice and helpful. Pool water needed cleaning. Didn't appear to be safe to use. Bath wash in the shower was empty otherwise the room was clean and the beds were comfortable.

Partner

10/10

Exceptional

31 May 2026

teretha

wonderful staff

Family_with_children

2/10

Poor

30 May 2026

Precious

First they couldn’t find my reservation due to Expedia not sending my info over. But finally I get checked in order food take a shower and come out to a roach on my table by my food.. yes I have a video

Self

10/10

Exceptional

24 May 2026

Margaret

Everything thing was good.

Friends_and_family Family

10/10

Exceptional

01 May 2026

Vixay

Nice breakfast

Partner

8/10

Excellent

24 Apr 2026

Benny

Breakfast wasn't the best option. Basic at best.

10/10

Exceptional

13 Apr 2026

timothy

I booked a hotel through expedia that had to close emergently for a few days (water pipe burst). Expedia worked quickly to find another hotel room. Happy with the new room and expedia. Great trip.

Partner

10/10

Exceptional

13 Apr 2026

Claudia

Room was nice and clean and had a good breakfast available

Partner

10/10

Exceptional

11 Apr 2026

EDWARD

ZAHRA WAS A BIG HELP

10/10

Exceptional

22 Mar 2026

Kristen

friendly staff, tv didn’t work properly but they fixed it quickly.

Self

2/10

Poor

15 Mar 2026

Kelly

The pool was disgusting. Green water, debris in it, discarded towel at bottom. Definitely not heated. And they were still letting people swim. Front desk people nice, just useless at keeping clean facilities. Room smelled terrible. Sheets seemed clean. Small hole in wall, toilet handle very loose & stopped flushing. People in room below us shouting until 3am. The place is just not cared for.

Friends_and_family Family

10/10

Exceptional

08 Mar 2026

Denise

Everything was clean, and the staff were very friendly

6/10

Pleasant

22 Feb 2026

Kathy

Staff was courteous but our keys never worked so always had to get new ones or someone from the front desk to open our room. Disappointed the pool wasn’t available because of the heater not working.

Partner

10/10

Exceptional

19 Feb 2026

Johnny

Awesome

10/10

Exceptional

15 Feb 2026

Mickey

Clean, friendly and good beds

10/10

Exceptional

11 Feb 2026

Kevin

Friendly staff. Room had plenty of outlets. Comfortable bed. Need proper curtains to obstruct lights in parking lot!

Self

10/10

Exceptional

10 Feb 2026

Kira

Great Room

Business Family

10/10

Exceptional

09 Feb 2026

Renee

The staff was great, the room was nice and clean. I enjoyed my stay there.

Leisure Self

8/10

Excellent

08 Feb 2026

Kathleen

Clean room nice staff

Leisure Partner

2/10

Poor

01 Feb 2026

Sherie

After booking on line, driving 2.5 hours to get there during an ice storm, was told there was no room available.

Self

6/10

Pleasant

17 Jan 2026

Rebecca

The front desk young man was amazing on check in. The room wasn’t clean we found so many items not belonging to us behind curtains and under beds and behind bathroom door.

Friends_and_family Family

10/10

Exceptional

10 Jan 2026

Rodrigo

Tricky to find, jut I found it I was happy. Tucked away off the main east- west parkway.

Conveniently located less than 1 mi. to restsurants, gas stations, other national chain hotels.

Love my room. It reminded me of the Wyndham I stayed in last October near San Diego International.

The best parts. I am doing work in mybroom and desktop space is perfect to work on; attractive wood laminate, large spacious top, and a very large metal electrical outlet to plug your laptop in.just.above the desk.

The room is tastefully decorated. Kind of looks sexy. 😘

This is my second stay at a Wyndham. I'm starting to feel it's my 'home away from home.'

Thank you, Wyndham Bonvoy.

Rod Bernil

Ps. Jamari, the Front Desk associate was cheerful and a personable associate. Thank you!!

Business_and_leisure Self

8/10

Excellent

05 Jan 2026

Patricia Mahoney

Rooms need a little cleaning up. Bathroom.

Leisure Partner

10/10

Exceptional

01 Jan 2026

Harvey

Room was spotless, check in was very pleasant, no complaints whatsoever.

8/10

Excellent

30 Nov 2025

Laronda

Overall the staff was nice and pleasant. The room NEEDED more dusting. I dusted what I could. The beds were comfortable and linen clean. Great locations to restaurants and attractions.

Friends_and_family Friends

4/10

Poor

15 Nov 2025

Chris

Too late of a check in time.

10/10

Exceptional

14 Nov 2025

Kelsie

Rooms are always extremely clean and the staff is probably the friendliest in the area!

Business Self

8/10

Excellent

29 Oct 2025

Michael

The service here was excellent. The woman that checked me had the best attitude and was very helpful and friendly.

Business Self

6/10

Pleasant

06 Oct 2025

John

Tv would not work

Friends_and_family Family

10/10

Exceptional

05 Oct 2025

Mckee

good time!

breakfast was great, staff was very helpful and friendly!

Friends_and_family Family

10/10

Exceptional

26 Sep 2025

Byron

Breakfast was good.

Partner

10/10

Exceptional

20 Sep 2025

Lisa

Great for Oxford visit!

4/10

Poor

21 Aug 2025

Erin

Staff not friendly or knowledgeable. I have a billing issue that needs corrected

Leisure Family

6/10

Pleasant

20 Aug 2025

Richard

Internet problems, man passed out in dining room

Ok stay. Was kind of creeped out regarding an aa male passed out in dining room while trying to enjoy breakfast. Staff seemed to not mind but not appropriate for a nice hotel. Internet connectivity terrible. Was told to enter room number and last name which only brought up screen to book another stay with Marriot Bonvoy. Spent 30 minutes trying to get on line so went to desk and was told I needed a code which they had failed to give me. Obviously they knew of this problem but failed to address it.
Disappointing to say the least.

Partner

4/10

Poor

21 Jul 2025

Melissa

We got put in a room that was on a list of “do not assign” to. Key wouldn’t work. Went to front desk and then the worker realized she assigned us one of those rooms.
Got to another room, carpet was dirty, bathroom floor was filthy, door latch would not lock, and the beds had lipstick and other dirty spots all over them.

Leisure Family_with_children

8/10

Excellent

19 Jul 2025

Diane

Prompt checkin. Friendly staff. Room was clean.

Leisure Self

6/10

Pleasant

02 Jul 2025

Greg

Smell was bad, humid in the building was high. Staff was great! Nice and friendly.

Leisure

10/10

Exceptional

30 Jun 2025

Tevin

The guy at the front desk was very polite and respectful

Business

4/10

Poor

27 Jun 2025

Bryan

Check your room before unpacking.

Fairfield Hotels are normally super clean. This hotel has decided that they will turn off the AC units when not occupied. Unfortunately in Mississippi in June, the humidity is too high. The AC would have kept the room humidity low and the mildew smell would have been prevented.

Friends_and_family Family

8/10

Excellent

26 Jun 2025

Sherrya

Rooms were very clean

Leisure

6/10

Pleasant

24 Jun 2025

Maja

The best part of our stay was being greeted by the friendliest hotel staff i seen in awhile. Jamari was the front desk person, he had our room key ready to go and gave us clear instructions on where the room was. Our room was conveniently located by the elevator. It was a little warm in the hallway but being greeted by such a friendly staff person and feeling welcomed made this short stay much more comfortable. Room and bathroom size is great. Breakfast was good and coffee tasted good.

Business_and_leisure

10/10

Exceptional

22 Jun 2025

Allyson

It was just what we needed, nothing special about the property. Just what you would expect out of a hotel. Beds were comfy and the room was clean. The only “complaint” that I would have is the lighting for the mirror was terrible. Overall nice property. I would book this property again.

Friends_and_family Family

8/10

Excellent

20 Jun 2025

Lamar

Clean and comfortable

10/10

Exceptional

16 Jun 2025

Jocelyn

Great stay!

6/10

Pleasant

15 Jun 2025

lori

The house keeping was not good. They did not clean our room. We were there 4 days. The only thing they did was pick up the dirty towels and then did not give us anymore. We had to call the front desk for more towels. The inside pool was not open

Friends_and_family Family

4/10

Poor

15 Jun 2025

Latonya

Dirty Room

My room was not cleaned when I checked in. The shower was dirty and the bathroom sink was not cleaned well. The microwave and refrigerator had not been wiped out and there was old food on the floor around both beds!!!

Friends_and_family Family

10/10

Exceptional

13 Jun 2025

Tameka

The property was cool. Only downside was that we had to wait all day for clean towels.

Leisure Family_with_children

10/10

Exceptional

02 Jun 2025

Tabitha

The staff was wonderful. We had a suite and my husband liked to watch something different than me on the TV so 2 TVs was very nice for us. The checkout at none was nice also.

Leisure Family

8/10

Excellent

26 May 2025

Mary

THC smell

Everything was really good with one exception. The smell of freshly smoked marijuana was so strong that it was nauseating. It lasted all evening and I could still smell it in the morning.

The carpet on the 3rd floor was dirty and smelled spoiled.

We did enjoy our stay, with the exception of those things.

Friends_and_family Family

8/10

Excellent

25 May 2025

Martin

A very nice night, with decent breakfast

Self

8/10

Excellent

23 May 2025

Holly

Great location

Gorgeous hotel with a convenient location off Broadway. My only complaint was the bed and pillows were not comfortable. The mattress was hard. However the rest of the stay and employees were friendly and excellent

Friends_and_family Family

10/10

Exceptional

13 May 2025

Amy

Location, cleanliness, staff, & Breakfast

4/10

Poor

02 May 2025

Angela

The rooms need major attention. The floors feel dirty and need to be steam cleaned. The rooms smell like mildew and musty. The housekeeping needs to be more thorough when cleaning rooms. No kleenex, just enough toliet paper for one night stay. Someone left half drunk water bottle in fridge that housekeeping should have checked and through away. Also the ice bucket was not checked because it had water in the liner bag. That should have been taken care of and new bag left for us. This is not the typical Fairfield Inn experience we are used to.

Leisure Partner

8/10

Excellent

28 Apr 2025

Staci

I would had given it 5 stars but the bathtub was dirty with hair and stains. I used a hand towel to stand on when showering. Other than that it was quiet and the staff was very friendly.

Leisure Family

10/10

Exceptional

23 Apr 2025

Christopher

Staff was fantastic. Sausage gravy was cold. Very tasty would have been great if it was hot. Will stay again.

Leisure Partner

8/10

Excellent

20 Apr 2025

Christie

Very nice place. Staff was very friendly and helpful. Would definitely recommend staying there.

Leisure Family

10/10

Exceptional

17 Apr 2025

Sylvia

The desk agents were so kind and cheerful and helpful. Great place to stay!

10/10

Exceptional

13 Apr 2025

Helena

Nice spacious room

Very nice hotel and room. Spacious room. Good value. Bed was comfortable. Bed cover seemed to not cover the bed well as both of us were trying to get more cover. Nice shower.

Partner

6/10

Pleasant

08 Apr 2025

Gwenette

I found several long brown hairs in the bed under the covers. That made me feel that the bedding hadn't been changed between customers. Also the face towels smelled as if they had been used and put back on the rack. I had to ask for more towels. The staff were friendly and helpful.

Leisure Self

10/10

Exceptional

29 Mar 2025

Russell

Clean

10/10

Exceptional

28 Mar 2025

Certernia

This was a great stay they corrected the problem with the tv issue is what I love the most

Leisure Partner

10/10

Exceptional

24 Mar 2025

Linda

Loved staying here .. will be back!

Leisure Family

10/10

Exceptional

21 Mar 2025

Angela

The staff was super friendly. I want to stay here again very soon.

Business Self

10/10

Exceptional

20 Mar 2025

Linda

Love it! See you again in May!

10/10

Exceptional

19 Mar 2025

Crystal

Great hotel!

Friendly staff, clean room, & good breakfast. We will be back!

Friends_and_family Family

4/10

Poor

18 Mar 2025

Alexis

There were people partying outside of our room window in the parking lot all hours of the night and it happened my entire stay! When I called staff to complain they huffed and said, “I guess I’ll see what I can do.” Dana at the front desk was far from the friendliest I’ve encountered

Leisure Family_with_children

8/10

Excellent

16 Mar 2025

shelley

Great price and customer service ! The shower was worn and had mold.

Leisure Family

10/10

Exceptional

15 Mar 2025

Markeveon

My woman and I enjoyed ourselves and slept very comfortably.

Leisure Partner

8/10

Excellent

12 Mar 2025

Dana

It was fine, just a little old but the staff was wonderful!

10/10

Exceptional

06 Mar 2025

Crystal

Would recommend

I have stayed here a few times always a great hotel. Great great service friendly staff go out of their way to make sure you’re comfortable.

Partner

10/10

Exceptional

01 Mar 2025

Kd

Everything

4/10

Poor

26 Feb 2025

Robbin

Not that impressed

The water in the shower did not get hot
Tv was not working right
Smells like stale cigarette in the room

Partner

10/10

Exceptional

24 Feb 2025

Brittany

.

Leisure Partner

4/10

Poor

16 Feb 2025

Justin

No hot water

Hot water faucet would not work in shower.

10/10

Exceptional

14 Feb 2025

Anthony

Clean workers are very professional

6/10

Pleasant

09 Feb 2025

Verified traveler

Fair

Shower was clean, and bed was clean and very comfortable. Staff were nice.
The room itself was not very clean- items (lamps, nightstands) were dusty or had spray or water marks that were never wiped or cleaned. Carpet needed to be vacuumed.
Bathroom tissue holder was empty (not a big deal). The bathroom had a fan (which is a plus as so many hotels don’t). Unfortunately the fan sounded like a plane engine ready to take off. The lights around the bathroom mirror were so dim they may as well not have even been there.
The hallway carpet smelled mildew-y.

Friends_and_family Family

10/10

Exceptional

08 Feb 2025

Anthony

Good

Leisure Self

4/10

Poor

15 Jan 2025

Adrian

TV defective

10/10

Exceptional

19 Dec 2024

Daniel

A Great Batesville Hotel

A nice option for our trip's halfway point.

Partner

6/10

Pleasant

29 Nov 2024

Vivian

Marijuana Hallways

Only complaint: Hallway smelled heavily of marijuana. Until that is addressed I doubt I’ll be back. I don’t smoke and am highly offended by the smell,

Self

6/10

Pleasant

15 Oct 2024

Jose

Room didn’t have shampoo or body wash and when I called the front desk they told me that I need it to come to the front desk to pick it up instead of them bringing it to me

2/10

Poor

22 Sep 2024

Michele

Hotel was fine but the shower was broken!!

10/10

Exceptional

12 Sep 2024

Deborah

We truly enjoyed our first stay with you at Batesville. thank you for the special accommodations made because we arrived early.

Friends_and_family Family

8/10

Excellent

18 Aug 2024

Leisa

It was the perfect spot for the event we were going to. It was close to I55 and easy to find. The bed and pillows were on the soft side, but still got a good night sleep. I didn’t eat the breakfast but I stopped by and it looked good. I was satisfied with my stay.

Leisure Family

8/10

Excellent

14 Aug 2024

Theresa

Just ok

The hotel staff was very friendly. The breakfast was subpar. The eggs were cold and soggy, bacon was undercooked, sausage was cold, the gravy was runny. It was free, so you can’t really complain. I have stayed at other Fairfield properties where the breakfast was much better.

The room itself was mostly clean. There was a random sock from a prior guest in the corner, the thermostat was broken, but the room was a good temperature.

Overall, the stay was ok because the staff was friendly, but I will try a different property the next time I visit.

Friends_and_family Family

10/10

Exceptional

14 Aug 2024

Samuel

Friendly staff, helpful information and generally happy to see us. We will be back.

Leisure Family

8/10

Excellent

13 Aug 2024

Curt

Comfortable and clean.

Leisure Family

10/10

Exceptional

20 Jul 2024

neal

Very nice hotel and the room rates were good

Leisure Self

10/10

Exceptional

19 Jul 2024

Carla

The front desk staff were very helpful. We received our room and when we got in there the tv was broke. Called the front desk and she immediately put us into another room.

Partner

10/10

Exceptional

19 Jul 2024

Jerry

It’s a good place to stay.

Leisure Family

2/10

Poor

06 Jul 2024

Ryne

Showed up around 10:30 with my 3 kids after driving since 7am. They had given my room with 2 beds away and only offered me a king bed as a solution. I told them this was unacceptable bc I have my kids with me and needed the 2 bed. Manager cancelled my reservation. It was embarrassing

Leisure Family

10/10

Exceptional

05 Jul 2024

Ronda

Okay property

8/10

Excellent

09 Jun 2024

Verified traveler

Friendly staff Everything else mediocre

Staff was exceptionally professional and friendly. However the place needs a deep cleaning and maintenance— the light fixture in the bathroom was hanging from wires. The bathroom sink drain was clogged with visible hair. In addition, hands down this was the WORST breakfast I’ve ever had in a hotel.

Friends_and_family Family