Casa Congo

10/10

Exceptional

19 Jul 2026

Sheila

Beautiful views, amazing food at the restaurant, loved the art and vibes. Very authentic Carribean experience.

Family_with_children

6/10

Pleasant

28 Jun 2026

JERRY

Adequate for one day. Staff helped offset the physical limitations. Room is small with no telephone or hairdryer. No amenities. Limited menu in restaurant but food is good.

10/10

Exceptional

08 Jun 2026

Lori

I love this place

10/10

Exceptional

05 Jun 2026

Nykesha

Breakfast is included. The cleaning staff did an excellent job. No complaints on the room and accommodations.

Friends

10/10

Exceptional

01 Jun 2026

Raul

Love the peace vibe and the tranquility in the morning. Just the sound of the waves. Will book again!!

Partner

8/10

Excellent

28 Apr 2026

Eileen

Breakfast was great
Fruit, juice, eggs and coconut bread

Rooms were clean
Staff were lovely
Our car stayed safe parked on the street

Friends_and_family Family

2/10

Poor

27 Apr 2026

patricia m.

I made reservations the night before at 5:50 pm and when I tried calling the front desk after 6:00 NO ONE picked up. I called from 5:50 pm until 11 pm and no one picked up.
I sent an email to the property.
Had EXPEDIA try and they couldn’t get them either- they were no help.
We had to stay elsewhere and make reservations elsewhere that were more expensive. Someone called the next day after 10 am! It was too late. It took a while but I got refunded.

8/10

Excellent

10 Apr 2026

Kathleen

Restaurant- Fresh fruit and many meal choices in a beautiful setting.

Partner

10/10

Exceptional

04 Apr 2026

Bruce

All good, excellent staff.

Self

10/10

Exceptional

22 Feb 2026

Diane

Great staff. Loved the balcony in our room, Ray Congo, with hammock overlooking the water. Lots to do!

Friends

10/10

Exceptional

07 Feb 2026

Judy

Spotless gorgeous room with views! Delicious restaurant. It was stormy so we didn't get to see the beach but we loved our stay anyway!

10/10

Exceptional

02 Feb 2026

Vilma

Excelente servicio, comidas típicas bien preparadas y personal auténticamente interesado en nuestra comodidad.
Gracias a todos!

Leisure Family

6/10

Pleasant

30 Jan 2026

Clint

The place is really run down. Doesn’t look like they are repairing anything. The food at the restaurant is good but do not always have everything on the menu. The room we initially got was super small and the toilet was broken, didn’t get a good flush. They did upgrade us to a bigger room but the toilet was running all night. There was also water coming through the floor.

Partner

10/10

Exceptional

12 Jan 2026

Lori

From check-in to checkout the staff was courteous and kind. I will be visiting again. Thank you all for the extra mile of accommodations.

Leisure Self

10/10

Exceptional

24 Dec 2025

James

Loved our stay! The hotel is clean, the food is really good, and the staff is amazing. It’s not fancy, but very cozy and comfortable. The fishing activities were fun and perfect for the whole family. We visited as a family of four with a 7-year-old and a teenager, and everyone had a great time.
Special thanks to Lucy, Armando, Batman, and Ileana for their kindness and for making us feel so welcome. We truly enjoyed every moment!

Leisure Family

10/10

Exceptional

28 Nov 2025

JE

A fabulous little hotel and restaurant with wonderful colleagues and a beautiful location.

Leisure

10/10

Exceptional

12 Nov 2025

Marc

Great staff. Excellent food.

Self

10/10

Exceptional

07 Nov 2025

Leah

Amazing. If you love nature & simplicity this is perfect lots of local shopping & the city is an hour drive through nature from more exploring. Very friendly helpful stuff great food

Leisure Family_with_children

10/10

Exceptional

14 Oct 2025

Oleg

Great location and staff

4/10

Poor

11 Aug 2025

Verified traveler

Poor condition. We left a night earlier.

The overall cleanliness and maintenance of the place and vicinity was very poor. We left a night early because of that. Also the restaurant closed after 3:00PM Sunday, so no place to have diner. The towels were all stained. The structure did not feel safe either, with a steel reinforcement and a notable inclination is the structure. Low water slow on the shower. Main door was misaligned therefore the latch would not work.

Friends_and_family Family

8/10

Excellent

02 Aug 2025

JAMES

Recomiendo Casa Congo. Nos quedamos una familia de 4, y nos gustó el amplio espacio ofrecido por dos habitaciones y una sala de estar. La ubicación fue muy buena, con balcón frente al mar. También valoramos que pudimos abrir las ventanas durante la noche debido a que hubo un corte general de luz y no funcionaba el A/C. La atención por parte de Jorge fue muy buena.

Leisure Family

10/10

Exceptional

12 May 2025

Daniel

Staff were amazing

10/10

Exceptional

01 May 2025

Verified traveler

Great location and staff very attentive

Staff very polite and attentive, mainly Jorge he gave us very good suggestion about the city. Location nearby the city and beautiful hotel view.

Friends_and_family Family

10/10

Exceptional

18 Apr 2025

Lori

Right on the water! View was great! Friendly staff, good hospitality.

Leisure Family

10/10

Exceptional

11 Apr 2025

Lindsey

Beautiful spot in Portobelo!

Clean beautiful room overlooking the bay. Towels and sheets were clean and comfortable. A small kitchen provided everything we needed. We loved the hammock! Staff was excellent and answered all of my questions ahead of time and made sure we could find parking from the main road.
Thank you!

Friends_and_family Family

10/10

Exceptional

30 Mar 2025

Andrea

The person who checked us in was very cordial and professional. We loved the art gallery, lunch, dinner and the karaoke. A very relaxing place by the sea. The only issue is some other guests that stayed up late talking and listening to music a bit louder than it should have been The manager was very quick to explain to them that there were other guests so they turned down the music. The room was quite nice, spacious and very clean. We will definitely return!

Leisure Family

10/10

Exceptional

12 Mar 2025

Jacqueline

Lovely chilled place

Really lovely view from our room. We just had the basic room but it was perfect for us. Aircon! A basic but well prepared breakfast was included. Had a stingray cruising in front of our outside space for a few hours which was great.

Partner

10/10

Exceptional

07 Mar 2025

David

Wonderful room right on the water with a first class view. Friendly staff and a great kitchen! Spent a couple days there and found it very enjoyable!

Leisure Self

10/10

Exceptional

14 Jan 2025

Jill

Great place to stay in Portobelo! Lovely terrace to sit out in overlooking the sea. Room very comfortable..Above all, the staff are first class! Manager George was super helpful! All the staff wete great! Also ..the food was wonderful...best breakfast we had in Panama. Definitely would recommend this place to stay!

Leisure Partner

10/10

Exceptional

16 Dec 2024

William

Quaint B&B in the heart of Portobelo. Easy walking to restaurants, the museum, the church and other attractions.

Leisure Partner

10/10

Exceptional

05 Dec 2024

Karthiga

Property, staff & its restaurant are excellent. Portebello is too far from main locations.

Leisure Family

10/10

Exceptional

26 Oct 2024

Shanira

Great view

Great service. Everyone was very accommodating

Friends_and_family Family

6/10

Pleasant

23 Sep 2024

Mark

Nothing unique, the options in Portobelo are limited, so you have to pay a bit more for a standard accommodation. The power went out during the night, so we did not have AC until early morning. The breakfast service was good but when I asked if I could top off my small cooler with a bucket of ice, they said no it costs $2. Really? it's not the $ it's the principle. The power went off! Did I get a refund? No. The parking is tight here and it took 30 minutes from arrival to finish check-in process. Oh, we heard the closest beach costs $50 for a group, so we drove to another public location and parked for $5. The beach was crowded and dirty so we stayed for 2 hours and left before the traffic became a problem (Sunday). The Panama Canal museum in Colon was a side trip worth taking!

Leisure Friends

8/10

Excellent

15 Jul 2024

gilberto

The hotel is very nice. Good boat access for pick up

Leisure

8/10

Excellent

12 Apr 2024

Angela

Enjoyed Casa Ongo. Liked hearing water from my bed.

Leisure Partner

10/10

Exceptional

21 Feb 2024

eric

Excellent location, right next to the sea!

Leisure Partner

10/10

Exceptional

08 Jan 2024

danielle

Incredible staff who were so helpful. A very cute apartment with great art. Beautiful location with a view.

Friends_and_family Family

10/10

Exceptional

04 Oct 2023

Oren

A Day in Paradise

I travel to Panama often and every time a stay in Portobelo is a must on my trip! This beautiful historical village, located on the Caribbean seashore is just a couple of hours away from Panama City, is a perfect getaway to nature and peace! I stay in Casa Congo every time when I go there! Great comfortable rooms, beautifully decorated with the works of the local artists, and an amazing view of the bay when you wake up! A picture 1000 words cannot describe! Friendly and efficient team with great hospitality and a great seafood restaurant with the best Puplpo I ate. A beautiful gallery on the ground floor presents local artists work. This time we were 3 people to celebrate our birthday so we booked the apartment in the other building - Casa Rayo Verde! Fully equipped and simply great!
Highly recommended!

Friends_and_family Family

8/10

Excellent

15 May 2023

Cheryl

Pick the right room

I should have asked for a room facing the sea when I booked as myview of a wall was disappointing. Room was also too small for a chair or desk, but fine to sleep in, and stunning art on the walls and even in shower room.

Self

10/10

Exceptional

27 Feb 2023

James

Very friendly staff that helped carry our bags and allowed us in when we arrived at 9:45pm. Rayo Verde had a great breakfast for us each day, as well! It was hard to find accomodations with enough room for the 3x of us in the area, but this room was spacious and we were able to cook our meals in the kitcnen.

Friends_and_family Family

10/10

Exceptional

19 Jan 2023

Douglas

Property is right on the water with easy access to downtown area and the old forts.
Amie checked us in and was excellent in helping us thru our stay.

Leisure Friends

10/10

Exceptional

28 Nov 2022

Eileen

Staff were super helpful. They even set up a TV to watch World Cup Soccer - just for me

Leisure Family

10/10

Exceptional

05 Feb 2022

Karl

Simply Amazing Stay !

Our first impression was how amazing the view from our balcony was of the harbour and shipwrecks. We had our breakfast and dinner each of the 3 days and the food was simply delicious. The hosts spoke both English and Spanish. I highly recommend this location in Portobelo for all travellers.

Partner

10/10

Exceptional

25 Oct 2021

Christopher

Beautiful place to stay in a beautiful old city.

This place is just fantastic! All the employees were incredibly helpful & friendly, our room stayed nice and cool as a brief escape from the heat, and they make delicious margaritas at the bar. The city is also a really cool place to discover and if you enjoy pizza, visit Pizzeria La Negra.

Partner

10/10

Exceptional

20 Feb 2021

Verified traveler

I love it, is quite beautiful, relaxing and fun, The room was exceptional

Leisure Family

10/10

Exceptional

30 Nov 2020

Verified traveler

Gorgeous Place

This hotel was absolutely wonderful! The aesthetic was spot on!
My only two minor complaints are that we had to pay for parking and that the wifi is not unlimited. Not a deal breaker for us, but also not what we expected for the price.

Partner

8/10

Excellent

16 Mar 2020

mayuri

Good place for a day or two max

One of two beds was not good, but hotel changed our room to a better bed, unfortunately we had to share a queen bed, and pay an increase on price.

Staff was wonderful
Very quiet town
Mojito was great, food ok

Friends_and_family Friends

10/10

Exceptional

26 Dec 2019

Margaux

Great experience!

Great view of the bay, friendly and helpful staff

Partner

10/10

Exceptional

18 Sep 2019

Verified traveler

Very nice designed room with a front bay view. Bathroom on a design level.
Art decorations.
Excellent friendly staff always meeting needs of visitors.
Great choice of meals throught a dayy
A bit limited breakfast.

Business_and_leisure

8/10

Excellent

28 Jul 2019

NT

I was pretty torn on this review...

Pros: Room and grounds are clean. Staff is friendly and helpful (They even arranged for someone to pick us up from the hotel for a day trip to one of the islands). Check in and out was quick and easy. Probably the best you can find in Portobelo.

Cons: Location! This is definitely a day trip location, everything you “think” you would want to see is within a two block radius. All surrounding area is sad and dirty. (And I am not at all pretentious, I have visited many countries, am adventurous and will look for the off the grid activities, road side food stands, but this was by far the most disappointing) ... the hotel itself has no water/beach access, is Very difficult to find, so don’t go by GPS as once you reach Portobelo you will be looking for streets that do not exist (more like sidewalks). Breakfast was okay.

Take away for me was don’t stay in Portobelo, but if you must, stay in Casa Congo.

Leisure Friends