Name: Hartwell Suites
Address: 25 Carolina St, Hartwell, 30643, US

10/10

Exceptional

27 Jun 2026

Jamey

Good location and nice clean room.

Family

4/10

Poor

19 Apr 2026

Meredith

I really wanted to love this place. It is a great idea and concept but the execution leaves much to be desired. And, frankly, for the price, I expected way more!

First, there is no one on site which is fine IF the code we were given had worked on the door. It did not. I called all of the numbers listed and left voicemails, I text, I sent messages through messenger and via Hotels.com. It took Amber almost an hour to call me back. Then, the master/generic code she gave didn’t work either. We were then told to move across the hall to another unit. We were finally able to get into the new unit.

The pictures are exactly as shown and the unit is unique and charming. However, there were issues. First, the floor is filthy. And, I made the mistake of looking under the bed which I don’t think has ever been cleaned. The bed is not comfortable and the sheets don’t fit properly. I think they were meant for a smaller bed. As for towels, we were given 2 regular size; 2 hand; and, 1 wash cloth. That was not enough and they smelled. We went to Walmart and bought our own towels and wash cloths. We were not given enough toilet paper either and what was in the bathroom was terribly cheap one ply. We were able to get one extra roll from a lady who was at the property on Saturday apparently cleaning a vacant unit. Next, the thermostat did not appear to work. Many other things that I can (hopefully) list later.

Partner

10/10

Exceptional

05 Nov 2025

Duane

Beautiful area

10/10

Exceptional

22 Sep 2025

Pamela

We came to Hartwell for a long weekend to see ByWater Call at the High Cotton Music Hall, right down the street, and also celebrate our 38th wedding anniversary. This property is very convenient to the venue and to the restaurants we ate at. It’s a neat place, lights, fan, and sound machine were on upon arrival which was welcoming (no windows in this unit so it is pitch black without lights on). We had a bit of an issue with not much toilet paper and a missing TV remote. Both were taken care of promptly after notifying management. We also ran out of body wash in the dispenser (mid-shower) which wasn’t noticed until after management was contacted about the other issues. We were not going to be there much longer so we didn’t bother saying anything.
For the most part the place was clean however the wash cloths looked like someone had cleaned the floors with them. You could tell they had been laundered but looked nasty and the towels were stained as well.
We would definitely consider staying here again due to the proximity to the things we go to Hartwell for.

Leisure Partner

6/10

Pleasant

07 Sep 2025

Rebecca

AC did not work and the room was not clean upon arriving. Super cute atmosphere and close to everything downtown Hartwell but it was hard to get past how hot the room was.

Friends_and_family Friends

10/10

Exceptional

23 Aug 2025

Robert

Very convenient. Very quick response.

Leisure Family

8/10

Excellent

27 Jul 2025

Thomas

Nice little spot, but the room was too warm. Thermostat said it was set to 61 but it felt like it was 70+

Partner

10/10

Exceptional

20 Jul 2025

Kent

Amber was the one that helped us check in and she was incredible! The rooms were nicely appointed and the location was well thought out.

Friends_and_family Family

8/10

Excellent

26 May 2025

Danielle

Great location, nice place

Leisure Family

8/10

Excellent

12 May 2025

Samantha

Hartwell suites family stay

My family and I were out visiting during a trip to see relatives and it was the perfect size and met all our needs. The only thing that was bothersome were the fruit flys or “gnats” that were in the rooms. The cleanliness was top notch overall.

Friends_and_family Family

8/10

Excellent

22 Mar 2025

James T

Cute downtown industrial style boutique motel. More like an airbnb. No one onsite.
It was cozy. Right in the center of town with restraunts and shopping.
Key pad was a little tricky at first. Took a bit to contact someone. The phone number invalid on website. Good for a short stay.

10/10

Exceptional

09 Feb 2025

Marguerite

It was nice to be in walking distance of restaurants and boutique shops. Hotel was located directly across from a local coffee shop. Would prefer having a king bed option, but the queen was comfortable. Awesome shower!

Leisure

8/10

Excellent

11 Aug 2024

Wright

Very convenient to everything in downtown Hartwell! Comfy bed and very clean. The walls between the suites are super thin though.

Leisure Partner

10/10

Exceptional

17 Jul 2024

Jill

They went above and beyond, Highly recommend!

Leisure Pet

10/10

Exceptional

14 Jun 2024

Terri

I needed to be in this part of GA for training with my dog. This place was closer to Hartwell Lake than other hotels. Delightful little town. The suite had everything I needed— little frig, microwave, coffee maker, room for my things, wifi, and convenient street parking. Nice coffee shop across the street and brewery restaurant around the corner. Be aware, suites 5 & 6 don’t have any windows, so if you are looking for a quiet, darker location, they are the ones for you. (An outside patio is in the works, but not yet available.) If you want natural light, pick one of the others. Overall, I was very happy and would stay here again.

Leisure Pet

10/10

Exceptional

09 Jun 2024

Bradley L

Close to Lake Hartwell, GA. Quiet and beds were great after a long day on the lake.

Leisure Family

10/10

Exceptional

19 Mar 2024

Kimberly

Enjoyed the cozy suite! Being in Hartwell for the week on business, felt good to come back to a nice cozy room to relax and enjoy.
Any questions were promptly answered by the hotel contact. Would highly recommend the Hartwell Suites.

Business Self