Name: Hotel Mansion Tarahumara
Address: Km 626 Ffcc Chepe Areponapuchi, Urique, MX

10/10

Exceptional

15 Jul 2026

Carmina

Muy bonito hotel, muchas gracias

Self

10/10

Exceptional

15 Jul 2026

Paloma

This hotel has a rustic style but it does have all the amenities including WiFi and hot water. The room was cozy and it gets cleaned daily. Breakfast is included and Sonia is a great cook. The pool was out of service so that was the only downside of this place. Uvaldo, the driver/guide, is very nice and courteous. He picked us up from the train station on time, took us to see Las Barrancas del Cobre and the Mirador del Gallego, and back to the station on the day we left, always with a happy attitude. You could tell he really likes his job: taking tourists to discover the beautiful views of the mountains. Highly recommend you request him as your tour guide if you stay in this hotel.

Friends

10/10

Exceptional

23 Jun 2026

Carla

Very friendly staff! Food was delicious. Nice and peaceful, the views are spectacular.

Family_with_children

10/10

Exceptional

14 Jun 2026

Ofelia

Excellent customer setvice

Partner

8/10

Excellent

19 May 2026

Rafael

El lugar es muy bonito con el mirador increible, es una de las 3 mejores opciones para estar en divisadero.

Fui en temporada baja, algunas cosas no estaban funcionales , pero en general fue una buena experiencia, el desayuno es miy basico pero no necesitas mas.

Si lo que quieres es llenarte de las vistas a las barrancas del cobre. Este lugar cumple muy bien. El staff es atento.

Friends_and_family Family

10/10

Exceptional

04 Apr 2026

Maria

Great staff and beautiful place

Friends

6/10

Pleasant

19 Mar 2026

Kiara

My room was so far up that going to the pool or jacuzzi was nearly impossible, too many steep steps, and if you add the altitude of the area, it’s hard to breath. I went to bed without dinner because after going up and down twice, there’s no way I could do it again and it’s too far from everything. I wouldn’t stay here again

Partner

10/10

Exceptional

23 Oct 2025

Dennie

We had the most fabulous view of the canyon. Staff was attentive, friendly, and super informative. Ideal location, magical

Leisure Partner

10/10

Exceptional

09 Oct 2025

Francisco

Friendly and accommodating staff. Quiet and relaxing atmosphere.

6/10

Pleasant

06 Oct 2025

Julio

La atención en restaurante y limpieza al cuarto fue deficiente ya que no nos hicieron la limpieza y nos dejaron toallas y jabón fuera de la habitación. Únicamente entraron a dejar agua y ni la basura se llevaron. En el restaurante no había más opción de desayuno aparte de huevos al gusto y el estacionamiento es algo complicado. La vista en las habitaciones de hasta arriba si es muy bonita pero esto no justifica lo caro que cobran la habitación ya que en otros aspectos es deficiente la atención.

Leisure Family

10/10

Exceptional

05 Jul 2025

Ivan Isahi

The place was easy to get to via car, once arrived the staff was very friendly and cordial. Our room had an absolute stunning vision, the breakfast was lovely and had good portions. The hot tub was amazing, the pool although had a bit of cold water but very spacious. We thoroughly enjoyed our stay.

Leisure Friends

10/10

Exceptional

25 May 2025

Dario

Very nice

Leisure Partner

10/10

Exceptional

24 Feb 2025

Leroy

They were remodeling so it was a crowded breakfast room. Other than that it was excelent.

Business_and_leisure Family

10/10

Exceptional

29 Jan 2025

Archelle

The place is in top of the mountain

10/10

Exceptional

26 Nov 2024

Chris

Staff is very friendly and watching dawn and sunrise unfold from our front deck was an incredible experience.

Leisure Partner

10/10

Exceptional

17 Nov 2024

Gregory

View from the room was worth 1 mil.

Leisure Family

10/10

Exceptional

27 Sep 2024

Angel

Excellent service and nice place to stay

2/10

Poor

22 Jul 2024

Laura

The pool was nasty, dirty, the room terrible,, food poor,. Nothing was good

Leisure Family

8/10

Excellent

27 May 2024

Araceli

Beautiful location

Leisure Family

8/10

Excellent

16 Apr 2024

Stephen

Fantastic location for hiking and amazing views from barranca-side rooms. Rooms cleaned daily. Staff very friendly and helpful. Unique property, but needs maintenance, with some facilities unavailable.

Leisure Partner

10/10

Exceptional

12 Apr 2024

Javier

Amazing view

10/10

Exceptional

03 Apr 2024

Micaela

It's beautiful place

Leisure Family

8/10

Excellent

21 Nov 2023

MARIA

Las habitaciones están muy limpias y cómodas, con calefacción y cobijas, no se pasa frío. El menú del hotel es limitado y a los alrededores sólo hay 1 restaurante. El desayuno está incluido y está bastante completo y rico. El hotel cuenta con servicio de traslados que es muy conveniente porque no hay otro medio de transporte. En general el hotel es muy conveniente para visitar las barrancas del cobre.

Leisure Friends

10/10

Exceptional

20 Nov 2023

Ann

Lovely stay and gorgeous surroundings.

Leisure

6/10

Pleasant

12 Nov 2023

Karen

You are obviously paying for the view and what a view it was. I would stay here again just for that. The staff were also great - although the man in the restaurant did spoil things on our last day by bringing an empty basket to the table and asking for a tip. Our room was quite dated but seemed to be clean. The bed was comfy and shower fine - as long as you waited long enough for the hot water to run through. The breakfasts were generally good and we had one evening meal which was ok - but not good enough to persuade us to eat there again (we ate at the park instead - which actually was a similar standard). They were there waiting to meet us off the train, as requested. We also used the shuttle service to the park and that worked well with the bus waiting for us to bring us back as arranged.

Leisure Partner

4/10

Poor

22 Oct 2023

Marilee

Overpriced, misrepresented hotel with cold food.

Hotel is misrepresented online. It doesn’t have Canyon views. The steps without rails are dangerous. Not a good choice for anyone with mobility issues. While the driver and waiter were nice, the restaurant lacks consistency and drinks are overpriced. We were charged $68 for a small after dinner drink. Food was often cold or took hours to get. Pool was cold. Overall we were very dissatisfied. That being said, the employees were very nice. Needs new caring management.

Partner

10/10

Exceptional

22 Oct 2023

Ellie

The Staff was super friendly and helpful.

Leisure

4/10

Poor

08 Sep 2023

Maria de la luz

Disappointed

The Hotel Mansión Tarahumara was well kept up and the rooms were quaint and comfortable. However I had made reservations more than 6 weeks in advance, reserving two luxury rooms with a single king bed and a view of the valley, but what we were given was two rooms with double beds and no view. It appears our rooms were given away to a larger group which in my opinion is unethical. We were told by Rachel that if we paid an additional $500 pesos per room she would make accommodations. Don't make reservations and expect to get what you paid for. I cannot recommend this Hotel.

Friends_and_family Family

10/10

Exceptional

03 May 2023

fernando

Unique place. You will enjoy

Leisure Family

8/10

Excellent

17 Mar 2023

DEEPA

Maria was a real sweetheart in accomodating all our requests.
Great location near the Canyon.
The facilities are good, although a bit dated.
Room was extremely clean and comfortable. Kids loved the jaccuzi. The pool room looked liked it was not used very often.
The food was always fresh and tasty. Good selection of wine and spirits.

Leisure Family_with_children

2/10

Poor

22 Feb 2023

Rita

No hot water in winter!

Leisure Family

10/10

Exceptional

14 Nov 2022

dean

If you dont mind the stairs and climbing and can get a canyon view room well worth the extra work to get there . Amazing views . Parking is tough there and quite a bit of stairs but well worth it .

Leisure Family

10/10

Exceptional

17 Oct 2022

Caroline

Your Castle awaits you…!

Amazing stay! They picked us up at the train station. Maria and her staff are so gracious and accommodating. Most of our meals were family style and always fresh and homemade… Beautiful area, historic buildings with local craftsmanship! We were given a guided walking tour as soon as we arrived. So many amenities, pool, jacuzzi, billiards and pool table…

Friends_and_family Friends

8/10

Excellent

12 Aug 2022

Carlos

We enjoyed our stay. The good was very good. Staff is very friendly. View was awesome. There are a lot of stairs.

Leisure Family_with_children

8/10

Excellent

10 Jan 2022

Martha

Family trip!!

The room was super clean, the place is surrounded by trees. Perfect to stay with family. The only thing the internet don't work.

Friends_and_family Family

6/10

Pleasant

15 Dec 2021

noel

the view was great . false advertising on Expedia web site

Leisure Family_with_children

10/10

Exceptional

22 Nov 2021

Enriqueta

Unique hotel with great views of Copper Canyon! Staff was extremely nice! I was travelling with my senior parents and I got all the support needed to acommodate their needs. Food is ok, considering the isolation of the place. I totally recommend this place.

Leisure Family

10/10

Exceptional

13 Jul 2021

Verified traveler

The architecture!!! Amazing

Leisure Family_with_children

8/10

Excellent

29 May 2021

Verified traveler

Wonderful views from room. Good food and exceptional service. Long climb to room but transport provided when requested

Leisure Family

10/10

Exceptional

20 May 2021

Verified traveler

Very good staff was friendly and helpful with us

Leisure Partner

10/10

Exceptional

28 Mar 2021

Verified traveler

I liked everything about it! Location, the unique setting of the rooms up the hill. I had reserved one with a view and it was amazing!! Staff very helpful & friendly; food was delicious, great ambiance. This place is a hiker’s dream do to its close location to the canyon. I absolutely love it!

Leisure Self

6/10

Pleasant

13 Mar 2021

Mariano

Hospitality & Technology much needed

No hot water in a panoramic view style room. Did not pick us up from train station. Wifi only available at lobby. No reception

Friends_and_family Family

10/10

Exceptional

17 Oct 2020

Goretty

Hotel is very nice, the staff was really courteous & helpful. I was recommend paying the few additional dollars for the mountain view, definitely worth it!

Leisure Family

4/10

Poor

13 Feb 2020

Verified traveler

I booked this room because the Hotel advertised as having a Jacuzzi which was not functioning. There was no television in the room. We asked for an extra blanket which they said they would bring to us, but they did not until the next day. A dog was outside our door every time we came and went and then barked at night and woke us four times. It is 242 steps uphill if you want to see the view.

Leisure Partner

10/10

Exceptional

26 Dec 2019

Akm

The mountain view was the highlight of this hotel. However, you need to walk uphill/downhill to go to/from the room to the lobby and cafeteria. Hotel does offer shuttle to take you and your luggage close to your room. No other food option around except for the hotel restaurant and their set menu. The food was good and reasonably priced compared to the other big hotels in the city. We were supposed to be picked up from the Divisedaro train station but no one showed up. Hotel is about 2 miles from the station. We arranged a local transport to go to the hotel from the station and fare was overpriced. Hotel did give us a complimentary return shuttle to the train station. Hotel also offers free walking tour which I suggest taking as it takes you to a trail by the canyon and deep into the area where the native people are living. Hotel offers shuttle to the Adventure Park with a fee. The front desk people and other staff are nice and friendly and some of them can speak English which was a big plus for us as we cannot speak Spanish. Sunrise from the property was awesome. The rooms are average but the canyon view from the balcony is the main reason for staying at this hotel.

Leisure Family_with_children

10/10

Exceptional

28 Nov 2019

Anne

Wonderful, friendly, magical hotel!

Wonderful, magical hotel. Staff was great, the owner was on the property often and was a wonderful helpful, kind person. We went to the more modem hotel next door for a drink and decided that we had the best deal by far! I highly recommend this hotel!

Friends_and_family Family

8/10

Excellent

22 Oct 2019

Jeffrey

it's OK

transport from train OK; check-in OK. Rooms OK. Not much choice for food and they charge 250 pesos/person/meal for lunch and dinner.

Partner

4/10

Poor

10 Oct 2019

Verified traveler

Very expensive for very subpar service

I would not recommend this hotel. The main problems can be summed up as follows - the service is subpar and the staff are inattentive. For instance, no one informed us upon checking in that there is only one shuttle daily to/from the Adventure Park. When we came downstairs 15 min too late, the front desk staff told us we had to walk 45 minutes to get to the park (which is only a 10 min drive), and that there was no other way to reach it (no taxi, no way to pay extra for a shuttle even though more shuttles were parked outside). This information really should have been communicated up front, since not all guests would be able to walk 1.5 hours round trip on hilly roads to the park. The following day when we returned to the park for a second activity, we found out that the shuttle was not included in the room fees. This was not communicated until check-out, when we were presented with the extra charges (200 pesos/person). Additionally, it appears that there is differential treatment of individuals, couples, and large groups. They ran shuttles up to large groups' hotel rooms for meals, and were much more accommodating for them (~10 people) than for us as a pair. Also, please beware that you may get conflicting information from hotel staff - we were told 2 conflicting bus schedules to Creel, for instance. The only upside of this hotel is the view of the canyon from the balcony - so if you do decide to stay here, I would urge you to pay the bit extra for a room with a canyon view.

Friends_and_family Family

2/10

Poor

23 Jul 2019

Verified traveler

We rent. Rooms. Not. Bay persons. And the price. And. All meal include. Not water All refresh drink. Cost add. Why. The lunch and dinner. Or breakfast. Come with coge. Water. Or. Coke. In this case. All it’s additional. And no respect. The original cost. With discount

Friends_and_family Family_with_children

10/10

Exceptional

02 Jul 2019

Janet

This property is so beautiful and unique there is no way to not appreciate it. We had a great time at the hotel and the location, on the edge of the canyon, cannot be beat.

Family

10/10

Exceptional

19 Mar 2019

Verified traveler

Train station and adeventure park is close from this place and this place is well built ,staff speak english as well.Don't go for valley view as to get the room you have to walk a lot

Leisure Friends

8/10

Excellent

15 Feb 2019

David

Great location for viewing the Copper Canyon.

The hotel is great for enjoying the magnificent views of the Copper Canyon. The rooms are spacious and comfortable, if a little cold early morning and night in the winter months. We didn't mind because we are used to this in England.

Partner

8/10

Excellent

04 Dec 2018

Verified traveler

Great views - worth the steps (and higher room rates) up to the canyon view rooms

8/10

Excellent

27 Nov 2018

Verified traveler

great location and very good staff. Friendly and courteous. Property needs update

Leisure Family

8/10

Excellent

21 Nov 2018

Gary

Staff was very pleasant. Arrived at room and had an absolutely magnificent view of Copper Canyon for a small upcharge. The restaurant offered simple but delicious fare with live music at dinner. Sunrise over the Canyon was enjoyed from our room. Shuttle bus was waiting when the train arrived, and a guided walk was offered shortly after arrival. For a small fee, the shuttle took us to the adventure park where you can enjoy the cable car and zip line. The shuttle gets you back to the hotel and train in plenty of time. Really enjoyed our stay and wish we had more time spend there!

Leisure Family_with_children

2/10

Poor

25 Oct 2018

Pedro

Not hot water notified front desk 3 times never fixed
They charge a lot for terrible connection to internet
Food expensive and not good

6/10

Pleasant

25 Jun 2018

Verified traveler

Very old hotel

Had a bad experience. Very old hotel in general. Friendly staff but there are very limited choices for breakfast and dinner. Food not so great.

6/10

Pleasant

20 Apr 2018

Verified traveler

The facilities are good but the food is mediocre and way overpriced. Unfortunately there are no alternative places to eat nearby, as far as I could see.

8/10

Excellent

12 Apr 2018

Cathy

We enjoy staying in the hotel but There are a couple of things they should be clearer. First rooms that are facing the canyonnare at the top of the hotel with about 200 stairs to go. Second it is written that you have wifi sounding it is free but in fact they charged for it.
What made our trip very happy was Jorge th guide. He gave us a lot of information always with a smile and a lot of patience. Incredible man.

Partner

6/10

Pleasant

01 Apr 2018

jd

Beautiful Setting

We had a very nice time. The staff was friendly and the place is very unique.

10/10

Exceptional

12 Mar 2018

#DRaulote

Wonderful view to the canyon

My family and I had a wonderful stay there, woke up early to see the sunrise. The walk to the lobby was kinda long, but was a great morning walk to breathe the fresh air.

8/10

Excellent

09 Mar 2018

Loren

Castle like atmosphere

The design and construction was very u I que using local materials.... nice large room clean and neat....meals and tour package very much with the cost ..guide very knowledgeable and helpful ...limited English. One of the highlights of three week trip

10/10

Exceptional

27 Feb 2018

Verified traveler

Staff make the stay great

We had all meals included and I was very happy we did. The food was great and the service was excellent. It was cold during our visit, but the room heater was sufficient to keep the room warm. Staff was attentive and resolved any issues we may have had quickly. I visited 33 years ago and the hotel has grown since then. I would definitly return for another visit.

4/10

Poor

23 Jan 2018

Habibi

Copper Canyon

On arrival the whole town was with no electricity (understandable) no hot water pool not working very poor food at restaurant poor customer service uncomfortable beds and the door to our room had a big crack ( glass door) kind of dangerous we notified the manager and he seemed to care less....Very disappointed..... never again will I stayed at this hotel or recommended to anybody....

8/10

Excellent

17 Nov 2017

Earle

Incredible canyon view.

The exhausting climb from the lobby to our room (more than 250 stairs) was more than rewarded by the breathtaking view of the canyon from our perch high on the canyon rim. Staff were all very helpful.

Partner

10/10

Exceptional

28 Oct 2017

Nancy

Wonderful Copper Canyon Lodgings!

We LOVED this place. SO charming! Great location, attentive staff and excellent food -- all for a most reasonable price. We've stayed here twice and will definitely choose this place if we visit this area again!! TWO THUMBS UP!!

8/10

Excellent

21 Sep 2017

u

great option in the area but could be much more

great location . great owner . amazing views and rooms .
not for people whon cant climb to the hotel . wifi only in lobi . no cell signal unless u have movistar.
not the most clean or rooms .
food needs immediate diversion and uppgrade.
a lot of potential but can be perfect.

8/10

Excellent

02 Aug 2017

Rafael

The best view in my life from a hotel room.

It's true what other people says about owner-manager, but the hotel ant the view are outstanding. Ask for a room with view. Every dollar you pay will be your best investment.

8/10

Excellent

30 Apr 2017

Verified traveler

The room was not clean but it was quiet.

The room was not clean, the people at the front desk were nice and proffesional. The lady was nice, she even made is a sandwich to take home and ships and were excellent in service.

2/10

Poor

10 Apr 2017

Jose

Valley view does not mean Canyon view

Valley view does not mean Canyon view! Did not get a Canyon view ( those rooms are a good stair climb up and inconvenient). Was given an ugly motel style room instead of the rustic looking rooms shown in their pictures. Far from everything and they charge for their shuttle service to the adventure park. Very small bar. Dining is okay.

Family

10/10

Exceptional

01 Apr 2017

Daniel

nice hotel, nice people

I had the best time at this hotel, they offer me a tour of the canyon right after check it. their guide was very nice. The owner was very friendly, she was always around making sure our stay was enjoyable. the best of all was that the hotel offers breakfast and a great dinner.

2/10

Poor

18 Mar 2017

Verified traveler

Other than having a majestic view, it was terrible

The lady was as rude as cam be that ran the place. Never would I stay there again

8/10

Excellent

17 Mar 2017

Imelda

Ideal location for a copper canyon excursion

The hotel is located in a perfect setting,surrounded by nature and close proximity to many hiking/walking trails. The rooms were spacious, well maintained. The food was plentiful and tasty. The service from the kitchen, dining and bar staff is what kept this hotel in a higher rating. They were always ready to make the guest happy.
The downside to this hotel is that the reception office is not always open. The store is open at times so be prepared to look for front desk help. The pool hours were unacceptable only open between 9am-5pm. On our arrival day we arrived during lunch hour (1-3) so we were invited to lunch, and then a walking tour. The waking tour was great, but by the time we came back to the hotel and we're thinking \"what a great time to hit the pool\" it had already closed. I expressed this to the owner and her response was \"that is how I've run my hotel\" many other guest also expressed the same thoughts on the pool. It's the only one in this area with a pool and with kids it was the reason why this hotel was selected on our trip.

6/10

Pleasant

22 Feb 2017

Robert

Good view of the canyon

It was cold and snowing in late february. Temperatures 26F in the early morning. Room was drafty and heated by a small wall mounted gas heater. Fireplaces prohibited by government. Bed was comfortable but only double so a bit small for 6-foot body. Construction is cute but rustic. Dinning hall is like a Norman castle. Food is simple but well prepared. This is a fun area to visit. There are nicer places and cheaper places nearby. The value seems fair.

Partner

8/10

Excellent

30 Jul 2016

Syle

Excellent view to copper canyon, quietness, and

I love the concept of the hotel. If you chose a room with a panoramic view, you will have the chance to enjoy the amazing sunrise, and/or sunset over Copper Canyon. The experience is amazing! I had the chance to meet some of the ramuris natives just walking like half of mile away from the hotel, and the experience was heart warming also. The hotel was clean, neat, quiet, comfortable, and staff was very friendly. We choose the all meals included, and it was so worthed, real mexican home cooking.

6/10

Pleasant

31 May 2016

Don

Hotel Mansión Tarahumara be careful.

This hotel is OK. If you do not like a rustic stay this is not for you. The pool was not ready. It looks like some repair/upgrade is being done, but not quite enough. Room was clean, dark and not for people that are not able to move well. The hotel does not have signs to get to. Good thing we speak Spanish. The price was a little high for the quality received. Must be physically fit to stay at this hotel or you will just stay in your room.

Family

6/10

Pleasant

30 Apr 2016

Wendy

Beautiful Copper Canyon

The rooms with the best views are accessed by many, many stairs. The views are spectacular but it is quite an effort to get to your room. Definitely not for anyone with a physical impairment. If you are up to it, the climb to your room is worth it. Food was good and lots of it. Jorge was an extremely good guide and works for the hotel. A one night stay is sufficient to see all that is near. We arrived from El Fuerte and had more than enough time to enjoy the area in one day. Very interesting place, comfortable and staff were very accommodating.

Partner

8/10

Excellent

15 Apr 2016

Easterbelle

Room with FANTASTIC VIEW

Awesome view from room 202; enjoyed every moment of our stay in Mansion Tarahumara.Our room was clean and comfortable. The personnel are very accomodating. We had a last min decision to do sightseeing in Creel and the management made it easily possible.

Partner

8/10

Excellent

26 Feb 2016

Douglas

Amazing views

It was short but very interesting

Family

4/10

Poor

31 Jan 2016

T

Most uncomfortable hotel

Not a great experiance. I was there in January so it was cold, rooms were brutally cold so it made it very hard to be comfortable. There is nothing around the hotel to do and every communal space was also brutally cold. Not a lot of help from staff, not many services. Internet was not free and was weak and lasted a short while. There was a mouse in my room so I was moved, I was told it was the fault of previous guests who brought in food(?). I will never go back or recommend

2/10

Poor

29 Jan 2016

Josh

HORRIBLE HOTEL!!!

Very disappointing, not clean at all, I was itching all night(maybe bed bugs), very cold rooms, horrible customer service.

2/10

Poor

17 Dec 2015

Shelley

True staying experience at the Mansion Tarahumara,

it's early December.A unique place,like an old stone castle & beautiful views from the walk ways.Rooms have heavy comforters & small gas heater as Canadians were a little apprehensive to use. Restaurant,great staff,accommodating as they could be & good food. BUT, good stuff stops here.We expected, rim view & hot tub,free train transport,WiFi.We took the train to Divisadero& had to get a taxi back to Barrancas, hotel claimed there was no reservation for us,no apology,suggestion of repayment or compensation, just blame on the booking line,later,I did see our booking on sheet while waiting re:the hot tub.Looking back at the booking & pictures,the room should have been for a nice big,bright room & all inclusive,however, we were assigned a dungeon dark room,with only free breakfasts.the hot tub was open until 5pm,however, they'd stay till 6,(stupid,since travelers are away till later in the day,get back, eat,& at night hot tub to relax)..but with the hassle of getting in,at 4:35,was luke warm.. next day it was turned up for 1/2 hr, but wasn't hot!..& the restaurant,just beyond the lobby & sitting area,only open at 7:30 in the evening for supper & 7:30am/breakfast,was a set menu,1 thing period,don't like/allergic TOUGH!don't eat,no place to eat,even in town, gift shops not open,no snacks either,good breakfasts,you can't wreck eggs! see #2

6/10

Pleasant

01 Dec 2015

Colin

Impressive building, helpful staff

\"All Inclusive\" only means breakfast and supper included. Normal rate already includes breakfast so for best value just take the basic room

Partner

10/10

Exceptional

14 Nov 2015

Werner

Very reasonable with great views

Rustic cabin-like accomos. Great for Copper Canyon visits. Room came with great free breakfast. Friendly service. Dinner was good and reasonable although no choices.
There are choices of views with different prices. A good view of the valley into Urique or a fantastic view of the Copper Canyon.

Partner

8/10

Excellent

14 Nov 2015

Cruzergirl

No information about activities available

When we checked in the staff basically ignored us and gave absolutely no information about the hotel amenities, meals, activities, tours available. If our friends had not stayed there previously we would have missed the activities completely.

8/10

Excellent

06 Oct 2015

John

Will make you feel at home

This hotel is more like a lodge in a national park. It is little bit of a climb to the canyon overlook, but well worth the breathtaking view. The staff is exceptionally helpful and the tours (\"paseos\") are great (Jorge from the lodge guides the tours and does a fantastic job.

4/10

Poor

26 Jun 2015

Steven

Never again

I was greeted by someone telling me I needed to learn Spanish. A sore subject, since I deal with thousands of Hispanics in the US who have no plans to learn English and they live there.

The room had ceiling fan not working, lite over sink 2 of 3 bulbs out, no hooks anywhere, especially needed in bathroom.

Views great, food ok.

Family

6/10

Pleasant

29 Apr 2015

Kathy

The Castle on the hill.

One of three hotels near the train station. Has small individual cabins that are quaint but a bit sparse. Lots of stairs so may not be good for persons who are not very mobile. Included a guided walking tour of the canyon rim. Owner was attentive and hands on. Meals included were very tasty. Large indoor pool and hot tub on site. Tours available and free transportation provided to and from the train.

Family

2/10

Poor

05 Jan 2015

Elo

Really bad customer service.

The day we arrived the heater did not work, went to reception to let them know and they said they would go meanwhile we went out for dinner out of the hotel and when we came back it wasn't fixed yet so my husband had to go to the reception again. Someone came to the room and was not able to fix it, him and my husband went to let the person in charge know and to see if they could change us room and she just told the guy to go back and try again. He said he had to do something else and would be back. He did not whent back the day but thankfully my husband was able to fix it. The following The guy whent to fix it. The second day my kids wanted to go swimming it the pool, we whent to ask if it was open, the receptionist said it was working but the water is was very cold and covered if we wanted to get in the cold water to let her know. On my experience they have different people working different positions and they just get confused on what they are doing and don't help at all. I woud not recommend it, very terrible customer service.

10/10

Exceptional

31 Dec 2014

Verified traveler

The highest hotel in the world.

Outstanding, everything was great. Room was comfortable with everything to make your time a great stance in this hotel.

8/10

Excellent

20 Sep 2014

veronica

great experience

Room was very clean and comfortable. the food was amazing. The first day there we went to the restaurant for lunch but it was outside the scheduled lunch hour and they still made us an amazing lunch and great service. Very peaceful and quiet location.

2/10

Poor

14 Aug 2014

just smile

Worst hotel if you go on Chepe

When we got to the the bed was missing the pillow sheets, after a few hours they got them for us. We went for breakfast and when we came back, about 9am the bed was with out sheets againg. And thats just mentioning a little. Dont take the risk. Dont stay there, you dont need to if you want to go to the adventure park of copper canyon, just go from creel, easyer and better.
The hotel structure is fine, but I bolive is the owner, just doesnt seem to like what he do.

10/10

Exceptional

07 Jul 2014

Jose Castillo

Beautiful view from the hotel , you can go up to the top of the mountain ,the view there is espectacular. very friendly staff.the whole family enjoyed it

10/10

Exceptional

06 Jul 2014

Silvia Castrillo

beatuful view from the hotel. you can go to the mirador & look both sides of the canyon \"expectacular\" . everybody was friendly . we really enjoyed our time there

10/10

Exceptional

27 Jul 2026

Arturo

Hay que entender una cosa, esta parte del país está muy aislada, por lo que no siempre hay señal de teletonde internet, esto mismo hace que está zona sea atractiva.

En mi caso particular no me tocó lleno el hotel, por lo que la atención recibida fue excelente. La comida casera muy buena. Lo que me lamo la atención es que el cuarto no tiene tele, lo cual le da un toque especial a este hotel que hace que conectes más con la naturaleza, el único pero que le pongo es que los cuartos con vista a la barranca están muy lejos dea recepción, aunque pueden comunicarte (por WhatsApp) y te vienen a recoger. La vista a las barrancas es increíble. Yo seguro regreso, en general recomiendo ir en temporada baja para tener mejor servicio, ESTO APLICA A TODOS LOS HOTELES DE LA ZONA.

6/10

Pleasant

24 Jul 2026

ruben

Dejaron un vehículo y no dejaba salir que nos hizo hacer maniobras peligrosas y luego se nos dijo desayuno después de las 7:30 y era solo hasta alas 9 y nos dejaron sin desayunar hasta creel

10/10

Exceptional

12 Jul 2026

Eduardo

Personal amable, instalaciones en muy buenas condiciones, se nota que tienen un muy buen mantenimiento, solo considerar a las personas que si eligen cuartos con vista a las barrancas tendrán que subir una buena cantidad de escalones para llegar al cuarto.

Partner

10/10

Exceptional

18 Jun 2026

Ericka

Magnifico lugar, sin duda vuelo a regresar.

El dueño y los empleados muy atentos. Las habitaciones muy cómodas, la comida del restaurante a buen precio y deliciosa. Tienes todo dentro del hotel, juegos, alberca, etc.

La vista panorámica a las barrancas es espectacular. Nos llevaron a una caminata hacia la barranca donde pudimos visitar a los rarámuris, invaluable el detalle.

El parque barrancas está a 5 min en auto.

El precio del hospedaje, super bien!

Friends

10/10

Exceptional

04 May 2026

BRENDA ELIZABETH

Excelente experiencia, vista majestuosa desde las habitaciones, excelente servicio y personal muy amable

Partner

10/10

Exceptional

03 May 2026

luis fernando

muy buenas condiciones el hotel y servicio a cuarto

Partner

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